examples of a business plan conclusion

Business Plan Conclusion: Summary & Recap

You’ve written your business plan, but now you want to wrap it up to make a lasting impact on your reader. In this article, we will define the conclusion to a business plan as well as provide some tips to help you attract and seal the deal with potential investors and lenders.  

What is a Business Plan Conclusion?

This business plan conclusion is a concise summary and recap of all of the components of a business plan , but especially the executive summary. It summarizes your business plan in 2-3 paragraphs, with an emphasis on the most important points.  

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Is the Business Conclusion Necessary?

It’s good practice for business plans, but not always necessary to be successful in obtaining funding.

If you have a stellar executive summary, it may be unnecessary.

If the business conclusion is written well enough, it can serve as an executive summary of sorts – a short recap that provides more detail than the business plan as a whole, but only includes the most important points. It could also serve as an executive summary that is more concise than an actual executive summary.  

How To Write a Conclusion for Your Business Plan

The conclusion of your business plan is the last thing people read before deciding to invest in you and your business, so it needs to make a lasting impression.  

Determine Location

Depending on your intended audience, there are two common places for the conclusion. If your plan is meant for internal purposes, you may have the conclusion at the end of the entire document. However, if you are seeking funds from investors, you want to place the conclusion at the end of the Executive Summary, increasing the chances that it is actually read.

Review & Concisely Recap 

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Startups might include the following information:.

• Funding requirements
• Service or benefit to the investor
• Target market and audience
• How products or services solve the target market’s problem
• Marketing strategy
• Competitive advantage
• Management team experience
• Financial projections
• Launch plan

Established businesses might include information in their conclusions such as:

• Mission statement
• Company’s history
• Products and/or services
• Historical growth data
• Financial summary
• Company’s goals

Summarize the 3-5 points in a couple of paragraphs. You don’t need to summarize everything that happened in your business plan, just the most important points of the business plan.

Support Your Claims with Stats and/or Visuals

Establish a Call-To-Action (CTA)

Proofread & Spell-Check

The conclusion needs to give your readers a sense of closure by wrapping up all loose ends while making your last pitch effort to obtain the money your business may need.

Business Plan Conclusion Example

Use this conclusion example to help you with how to end a business plan, but keep in mind to make it relevant to your target audience, industry, and funding requirements:

Expanding into the Seattle metro area will allow Skyridge to provide its cutting-edge technology to more people who need it. Purchasing the fabrication plant in Seattle allows us to produce all of our products in-house and in one location, delivering them promptly and efficiently to the northwestern region.

We have the power to change the way people use technology, and we want [Investor’s Name] to be a part of it. By investing in Skyridge’s growth, [Investor’s Name] will benefit in the following ways:

• Inclusion with a startup that has seen XXX% growth over the past X years and our company’s management team with XX years of experience in the technology industry
• Contribution to Seattle’s economic growth and its citizens’ access to technology that enhances their lives
• Participation in company planning meetings and receive an XX% share in all profits earned

We can add to the number of lives Skyridge’s technologies impact, generate more job opportunities in the region, and alter the technology sector if we work together. If you agree with our vision for a better future for everyone, join us.

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Related Articles To Help You Write a Business Plan

• How to Write an Executive Summary
• How to Expertly Write the Company Description in Your Business Plan
• How to Write the Market Analysis Section of a Business Plan
• The Customer Analysis Section of Your Business Plan
• Completing the Competitive Analysis Section of Your Business Plan
• How to Write the Management Team Section of a Business Plan + Examples
• Financial Assumptions and Your Business Plan
• How to Create Financial Projections for Your Business Plan
• Everything You Need to Know about the Business Plan Appendix

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Writing an Effective Business Plan Conclusion: Tips & Examples

Do you need help concluding the business plan that you have worked so hard to create? A well-crafted business plan conclusion is essential for setting the tone for the entire document, and summarizing the key points that justify why the business will be successful. In this article, we will explore how to write an effective business plan conclusion that will ensure that your plan is read and taken seriously.

How to End a Business Plan?

The conclusion of your business plan should briefly summarize the main points of your argument. It should state why you believe your business will succeed and explain how you intend to achieve your goals. A business plan conclusion should cover the opportunity, highlight the strengths of your plan, summarize your vision, and remind the reader why your business is in a unique position to succeed.

A template example of a solid business plan conclusion follows:

• Opportunity: Explain the opportunity that your business is capitalizing on and why it is attractive.
• Key Strengths: Highlight the key strengths of your plan, such as your competitive advantage and any unique selling points.
• Vision: Summarize your vision for the business and its future.
• Unique Position: Remind the reader why your business is in a unique position to succeed.

It is important to keep your business plan conclusion succinct and to the point. It should be no longer than a few paragraphs, and should be a clear and concise summary of the entire document.

At Atlantabusinesses.com, we understand how important it is to have a clear and effective business plan conclusion. We are experts in the field of business brokering, and we can help you through the entire process of buying or selling a business. Visit our website for more information, and for answers to all your questions about selling a business and about business brokers.

What is the final stage of the business plan?

Conclude your business plan with a presentation for obtaining funding, and provide any relevant data, graphs, and charts to back it up. Make it explicit how much money you are asking for from investors—whether it is equity, a collaboration, or a loan.

What is the appropriate way to conclude a business plan letter?

What should be included in the concluding section of a business plan.

It should also include a description of the problems you are trying to solve, a review of your marketing strategy, and an assessment of the financials. The best way to write an executive summary is to write it after you have a thorough understanding of your entire plan and can succinctly summarize it. The executive summary should include your company’s mission statement, a description of the products and services you offer or plan to offer, an overview of the problems you are aiming to solve, an assessment of your marketing strategy and an overview of the financials.

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Closing Statement Example for Business Plan: Tips & Guide

Table of Contents

Your business plan’s closing statement is the last thing an investor will read, so it must be compelling enough to encourage them to invest. The final paragraph of your business plan should do two things. It should summarize the entire document and give the reader a better grasp of your company’s USPs (unique selling propositions). By using persuasive writing techniques and language, you can ensure your ending is as impactful and memorable as possible. To help get you started, this blog post will provide tips and an example of a successful closing statement for a business plan.

What Is a Business Plan?

A business plan is a comprehensive document that outlines a business’s strategy and operating procedures . It’s typically used to attract investors, secure funding, and provide direction for the business in the future. Typical components of a business plan include 

• An executive summary
• Market analysis overview
• Financial projections
• Details on how the company plans to achieve its stated objectives.

Tips on Writing a Conclusion for Your Business Plan

Your company’s closing statement in a business plan can inspire investors or motivate employees. It should offer a view into the future by stating your goals for the company’s growth and development.  Consider the following suggestions for concluding your business plan .

Proper Amount of Information

The final section of your business plan should include a concise summary of your essential ideas. Explain why your company will succeed and how you intend to get there. This business plan section is your last attempt to convince potential backers to put money into your venture. The final section of a company plan written for internal use can be more optimistic. You could mention your future goals for growth or expansion in this situation. This will help the audience understand the direction you envision the company heading. To win over investors, you might include the following in your final paragraph:

• The state of your company’s finances as of right now
• Money to help your business expand and thrive
• Customers and clients who fit your target demographic
• Demand from Consumers
• Particulars that set you apart from the competition
• Your strategy to boost revenue.
• Include the following in your conclusion to provide management with some insight into the future of the company:
• Details about your company’s past and its offerings
• Intentions for the long-term
• Future growth or expansion plans

These aren’t the only points that should be mentioned in a conclusion, but they’re among the most crucial.

Incorporate Data and Statistics

To make your case more convincing, you should use evidence like figures and facts. Doing so will strengthen your argument and leave the reader with a favorable impression of your company. Your company’s financial history and growth projections may help convince investors to invest in your company. Market share and customer happiness statistics can help reassure upper management that their company is on the right track.

Keep a Good Attitude

Avoid sounding pessimistic as you wrap things up. Avoid statements like “Despite our difficulties, I am certain that our business will be successful.” Don’t dwell on past failures, but rather on your company’s successes and future prospects.  Using phrases like “I am positive about the future of our company” will leave the reader with a favorable impression of your firm.

End With a CTA

The business plan’s final section should end with a call to action. In this section, you might argue why the reader should join your cause or invest in your business. Your stand must be a concise and direct call to action. Readers need to know exactly what you want them to do, and you need to convince them to do it.

Conclude and Reflect

After you’ve finished writing your conclusion, it’s essential to go back and read it over. Ensure that your point is made without ambiguity and that all relevant details are included. Ensure the tone is upbeat and cheerful, and check for spelling and grammatical problems. To attract investors, it’s essential to have a second pair of eyes look over the final draft of the business plan. Obtaining as much input as possible will help you ensure your argument is well-articulated and persuasive. After you’ve come to a satisfying conclusion, it’s time to move on to the next phase of your business plan.

Location: End of Document or Executive Summary?

Determine whether you want your business plan’s conclusion to appear at the end of the document or the executive summary. If you’re writing a business plan to attract investors or obtain funding, consider adding the conclusion to the executive summary.  Investors will likely skim the rest of your report before getting to your executive summary. Including it there is crucial to ensure they get your main points. Doing so will give your audience a clearer picture of where you are going with your argument.

Closing Statement Example for Business Plan

We are certain that ABC Corporation will become a key player in the XYZ industry due to our extensive market research and analysis. Our unique combination of innovative products and services, competitive pricing, and dedicated customer service makes us the go-to provider for ABC customers.  The funds we secure from this investment round will help us develop and improve our products and services. It will also finance our expansion into new markets.  With your support, we can make ABC Company the industry leader in XYZ. Thank you for considering our business plan and taking the time to learn more about our company. We look forward to working with you and exploring the potential of this partnership.  Thank you for your time.  Sincerely,  XYZ Team 

The closing statement example for business plan above is an excellent example of how a business model should end. It emphasizes the objective, progress, and, most significantly, the business owner’s commitment to its mission . In summary, the conclusion should restate your company’s value proposition and create a lasting impression on the reader.

Abir Ghenaiet

Abir is a data analyst and researcher. Among her interests are artificial intelligence, machine learning, and natural language processing. As a humanitarian and educator, she actively supports women in tech and promotes diversity.

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How to Write a Business Plan Conclusion?

Business Plan Template

• Vinay Kevadia
• June 20, 2024

Completed writing your business plan?

Let’s wrap it up with a conclusion that ends your business plan on an exciting and positive note. Not to forget—a conclusion that convinces the readers about your business’s potential to succeed.

In this blog post, you will learn exactly how to write a conclusion of a business plan and get an example to guide you.

Let’s get started.

What is a business plan conclusion?

A business plan conclusion is the final section concluding very concisely the points discussed in your business plan.

It reinforces the business’s strengths and feasibility and reassures the readers of potential business success. It clarifies the reader’s benefit of associating with your business and convinces them of a profitable investment opportunity.

A conclusion is about 3-4 paragraphs long and is designed to drive action and leave a lasting impression on reader’s minds.

Business plan conclusion vs. executive summary

Many people confuse a conclusion and an executive summary to be the same. However, they are not. Let’s see how.

• An executive summary is a broad overview of your entire business plan. The conclusion, on the other hand, is a concise summary reinforcing the key takeaways of your plan.
• While an executive summary introduces the readers to your business idea, a conclusion convinces them to take the desired action.
• An executive summary is a preview of what the plan will be about. The conclusion, on the contrary, is a review of what the plan has discussed.
• An executive summary is concise. However, conclusions are more concise covering only the aspects that can drive decisions and actions.

Clear enough, right? Let’s move ahead.

Why is a business plan conclusion important?

Although a conclusion is not mandatory, it is an important aspect of a business plan. It communicates your passion and commitment to a business idea and convinces the readers of your ability to succeed.

A conclusion synthesizes the key insights of your business plan focusing on aspects such as market analysis , business strategy, competitive advantage, and milestones. It reinforces your plan’s vision and establishes your strategic position amongst readers.

A well-crafted conclusion will drive desired actions from the readers. It can seal the deal and fulfill your objective of writing a business plan.

How to write a conclusion for your business plan?

From what information to include to where to place the conclusion—this section will guide you to write an impactful conclusion for your business plan.

1. Choose the right placement

There are two places for you to place your conclusion. It can either be after your executive summary or at the end of the document.

The location changes depending on who you plan to present your business plan with.

If you prepare a business plan for investors , placing your conclusion after the executive summary will increase the likelihood of it getting read.

However, the conclusion should be placed at the end for business plans that are prepared for internal use and business partners. Conclusion in this case reviews and emphasizes the company’s strengths.

2. Place the right information

The information in your conclusion changes depending on your audience and the intent of the business plan.

For instance, if you’re a new business trying to secure funds, your conclusion can synthesize the key details about the following:

• Funding demands
• Benefit to the investors
• Target market and target customers
• Solution for the problem
• Marketing strategy
• Team members and their expertise
• Financial projections
• Competitive advantage
• Launch plan

However, if you’re a small business trying to grow or use this plan for internal use, consider covering key insights from the following aspects:

• Mission statement
• History and the milestones
• Data supporting growth
• Industry trends
• Financial summary
• Long-term goals and objectives

These are the details you can cover while writing your conclusion. However, including every bit of these in your conclusion is unnecessary.

Think from your reader’s perspective. Determine the information that would excite them about your business and form your conclusion accordingly.

3. Include stats and visuals

Now that you’ve decided on the placement and information to be included in your conclusion, it’s time to make your conclusion zesty.

How? Get the facts and stats that would support the claims you make in your conclusion.

For instance, if you’re promising growth, show market research that supports your claim. Again, if you’re promising a certain return on investment, include the statistics that can make investors believe you.

Sway away from vague statements and assumptions. And, if you feel that the statistic would be best absorbed through visual charts or graphics, don’t be afraid to add one.

4. Add a CTA

If you want the readers to take action, guide them. Add a crisp clear call to action(CTA) and explain how the readers would benefit from taking that action.

For instance, 

• Join us as a silent partner by investing in Beanco.
• Invest $2 M and secure a 20% stake in equity.
• Support our growth by sharing references.

Don’t beat around the bush. If you are making a funding request, be unapologetic. And even if not, your CTA should suggest how a reader can support your growth.

5. Review and proofread

Once your conclusion is ready, re-read and proofread it for any grammatical or spelling errors. Fix the flow and remove fluff to make your conclusion crisp and persuasive.

Get your friends and business partners to read the conclusion and check if the message you are trying to send is crisp and clear. If not, make the necessary adjustments.

Business plan conclusion example

Use this business plan conclusion as a reference and tailor yours keeping in mind the needs, objectives, and audience for your business plan.

Launching EcoRide Electric Scooters will revolutionize urban transportation by providing an eco-friendly, efficient, and affordable solution for city commuters. Our innovative design and advanced technology will set us apart in the rapidly growing market for sustainable transport options.

We are poised to make a significant impact on urban mobility, and we want [Investor’s Name] to be a foundational part of our journey. By investing in EcoRide Electric Scooters, [Investor’s Name] will benefit in the following ways:

• Joining a groundbreaking startup with a vision to reduce urban pollution and traffic congestion, led by a passionate team with over 20 years of combined experience in the automotive and tech industries.
• Supporting the development and deployment of cutting-edge electric scooters, contributing to a cleaner, greener urban environment.
• Gaining equity in a high-potential startup with a scalable business model and the potential for significant returns as we expand to new markets.

Together, we can transform urban transportation, reduce carbon footprints, and create a sustainable future for city dwellers. If you share our vision for a cleaner, more efficient urban commute, partner with us.

Let’s conclude your business plan

Now that you have understood the process and referred to an example, let’s conclude your business plan.

Identify the information you must highlight, encapsulate it into a powerful conclusion, and pair it with an even more powerful CTA.

However, remember that the conclusion just seals the deal. It’s the business plan that will hook your readers till the end. With Upmetrics’s AI business plan generator , you can create truly engaging business plans in just about 10 minutes.

So, improvise your business plan, sum it up with a convincing conclusion, and send over your business plan to your potential investors to secure funding.

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Frequently Asked Questions

How long should a business plan conclusion be.

A conclusion of your business plan can be anywhere between 2-3 paragraphs long. In this ideal length, you must outline the key takeaways of your plan, clarify the next step to the readers, and explain to them the benefit of supporting your business.

What is the most important part of a business plan conclusion?

A CTA is the most important part of the conclusion, especially if you are trying to raise funds. However, if you are writing a plan for internal purposes, focus more on synthesizing the key essentials of a plan.

Can I include new information in the conclusion?

A conclusion does not introduce any new information. It simply reinforces the business’s position and convinces the readers to take the desired action for one last time. For instance, offer funding for your business.

Is it necessary to include a call to action in the conclusion?

It is very important to add a crisp clear CTA while concluding your plan. You can’t expect the readers to invest in your business or help you grow if you don’t clarify the steps to take action.

About the Author

Vinay Kevadiya

Vinay Kevadiya is the founder and CEO of Upmetrics, the #1 business planning software. His ultimate goal with Upmetrics is to revolutionize how entrepreneurs create, manage, and execute their business plans. He enjoys sharing his insights on business planning and other relevant topics through his articles and blog posts. Read more

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How To Write the Conclusion of a Business Plan

Your business plan’s conclusion should encapsulate your overall justification for why your venture will succeed in order to draw investors or motivate your staff. Additionally, it ought to give a short future outlook outlining your goals for development and growth. The conclusion should also restate your company’s key selling points and leave readers with a favorable impression.

How to write a business plan conclusion

When writing a business plan’s conclusion, adhere to these guidelines:

1. Decide where you want it to be

Choose whether you want the executive summary or the entire document to contain your business plan’s conclusion. Consider placing the conclusion at the end of the executive summary if you are writing a business plan to attract investors or raise money. The executive summary introduces the key points of the business plan and outlines the company’s funding requirements and conditions. It can be more persuasive to potential investors to place the conclusion at the end of this summary, and it also increases the likelihood that it will be read.

You might select a more conventional location for your conclusion at the end of the document if you are writing a business plan for an established company to track progress or provide information to a third party. In this case, your conclusion should review and highlight the company’s advantages.

2. Include the right information

Depending on whether your business is a startup looking to raise capital or an established organization evaluating goals, the information you include in your business plan conclusion will vary. New companies trying to get funding might include:

Established businesses might include information in their conclusions such as:

Not all conclusions need all these details. The most crucial information for the purpose of your business plan should be included, but the conclusion should be brief. When selecting what to include in your conclusion, keep your audience in mind. Focus on the value your company provides to investors, for instance, and the reasons why this opportunity is special. Focus on company leadership’s experience and ways to lower the lender’s risk when applying for a business loan.

3. Add facts and statistics

Facts, figures, and statistics should be used to support the conclusions in your business plan. Investors want evidence that your business can succeed and that they will see a return on their investment. Include details like your track record of expanding this or other businesses, or the information you used to calculate how much funding you need. This information is more convincing than assumptions or vague statements.

4. Maintain a positive tone

Your business plan’s conclusion should be formal and upbeat in nature. You want to convey your optimism and enthusiasm for the company’s success so that the reader will feel motivated or enthusiastic to support the business. Use language that is assertive and active and conveys your confidence in the business.

5. Include a call to action

At the conclusion of your essay, include a brief call to action that instructs the reader on what to do next. The reader should be motivated to support the business’s objectives in the manner you desire. You might conclude by saying something like, “Invest in the success of Harper Corps by joining us as a minority partner in WinTec Enterprises.” In your call to action, use action words and emphasize how the reader will benefit from taking that action.

6. Review your conclusion

Make sure your business plan’s conclusion is written with proper spelling, grammar, and punctuation by reading it after you’ve finished. You want it to flow naturally and be both concise and clear. Ask a friend or coworker who is not familiar with the objectives of your company to read it as well. Ask them if they have any questions about the book’s conclusion and whether reading it has piqued their interest or excitement. Then make improvements as needed.

What is a business plan conclusion?

The goal of a business plan conclusion is to persuade the reader of the company’s success by summarizing the plan’s advantages. The conclusion should highlight how the organization makes money and why it is a good investment because businesses typically produce business plans in order to obtain funding or investors. Businesses also create business plans to evaluate their performance or set new objectives.

In a business plan, the conclusion can be found at the end of the whole thing or at the end of the executive summary. The executive summary, which appears at the start of the business plan, provides an overview of what the reader can expect to learn and persuades them to continue reading. Some people conflate the executive summary and the conclusion, but there are several significant differences between the two.

Every business, whether new or established, should have a business plan with a succinct and focused conclusion.

Business plan conclusion example

Use this sample business plan conclusion as a model for your own plan’s conclusion, being sure to customize it to your target audience’s needs and requirements:

Expanding Bridgewater & Co. Our already prosperous company will be able to provide cutting-edge health technologies to more people who need them thanks to its expansion into the Denver metropolitan area. Buying this manufacturing facility in Denver gives us the chance to produce all of our goods internally and in a single location and ship them out quickly and effectively to the area. We want Sixty-Seven Investors to be a part of this exciting revolution because we have the unique ability to change lives. Investing in Bridgewater & Co. s expansion benefits Sixty-Seven Investors by:

We can save more lives if we work together, Bridgewater & Co. Products change, add to the community’s employment opportunities, and revolutionize the health technology sector. Invest with us if you share our vision for a more prosperous and healthy future.

Business Plan Writer Explains How to Write a Business Plan: Part 8 The Conclusion

How do you conclude a business plan presentation?

Conclusion. The conclusion of a business plan doesn’t necessarily need to be lengthy; in fact, it can be quite succinct. Your conclusion should restate the opportunity, highlight the plan’s key strengths, summarize your vision, and remind the reader of the reasons why your company is in a position to carry out the plan successfully.

What is summary in business plan?

One of the most crucial components of your plan is the executive summary, which is a synopsis of all the important sections of your business plan.

What should be done after finishing the business plan?

• Make sure it connects to your purpose.
• Begin to test and measure.
• Use the 80/20 rule.
• Learn something new (quickly)

What is recommendation in a business plan?

A business recommendation letter, also known as a reference letter, is an endorsement of the products or services that one company has provided to another business or individual.

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How to Conclude a Business Plan

by Mariel Loveland

Published on 28 May 2019

It doesn’t matter if you’re launching a brand new business or planning to expand your already successful venture: you will need a business plan. This is a road map that helps you achieve all of your business goals. It basically answers a series of questions about your company ranging from what your product is to who you’re selling it to. This, of course, can be figurative as some businesses provide services, rather than products.

For example, a plumbing company’s product is fixing pipes, not typically the retail sale of the pipes themselves. A medical practice’s product is diagnosing and curing illnesses, not typically the medicine itself (that’s usually left up to the pharmacies).

Partially completed written business plan.

Word processing software.

Inside every business plan is a conclusion – and it varies depending on the industry and the audience. Regardless, this is your final pitch to summarize your entire report. A solid business plan conclusion example is one that highlights strengths and ensures the reader that your business will be a success.

Share the conclusion of your plan with a few people you trust to make sure company outsiders can understand your points.

Explain The “Why” Behind Your Business Plan

In your business plan conclusion pdf (or printed paper if you’re going old school), you need to tell readers why they’re actually reading your business plan in the first place. For example, the conclusion of a business plan for a coffee shop looking for funding might briefly mention that you’re searching for a certain amount of money to remodel your dining space or buy a new espresso machine.

You might also want to use different business plan conclusion examples for different audiences. If you’re looking for $100,000 in funding from investors, disclose financial details in your conclusion. If you’re looking for a new partner or to sell your business, you’ll need to outline this in your conclusion as well. You might actually be looking for investors and partners or looking for investors or a buyer at the same time. Print out business plan conclusion PDFs for each specific instance.

State The Key Milestones

Your business plan probably has stacks of pages with different milestones. When do you expect to turn a profit? How long will it take you to train new staff? In how many months do you expect to break a sales milestone? Even your executive summary, the shorter preface to your plan that explains your key assumptions in everyday speak versus industry jargon, has a few milestones buried deep in its short pages.

State your key milestones in your conclusion, whether you place this in an executive summary or at the end of your report. For example, the conclusion of a business plan for a coffee shop might say that you expect to sell 1,000 lattes by the first month. Write this down along with the percentage of increased revenue you expect month-to-month and the measures you’ll take to get there. Put the milestones in a graph, table or column for easy digestibility.

Create a Call to Action

The best business plans don’t just end with an “okay, now what?” They end with inspiration. To do this, you’ll need to add a call-to-action to your business plan conclusion. The call-to-action can be anything from “invest money today” to “join us as a partner.”

For example, the conclusion of a business plan for a coffee shop might include “try one of our specialty cold brews today.” This is a successful business plan conclusion example because it gives investors the opportunity to try your product to see if they really believe in what you’re offering.

Not all Business Plan Conclusion Examples Are at the End

Before printing out your business plan conclusion PDF, think about where you’re going to actually put your conclusion. This might come at the end of your executive summary, which is at the beginning of your business plan.

You also might wish to write a longer conclusion at the end of your business plan. Either is effective, though the executive summary does come first and is most easily digested. You might have the biggest opportunity to show your business prowess in a place most investors are going to read first.

How to Conclude a Business Plan

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Business plans explain what a company does, who runs the company and how the company plans on hitting revenue goals, based on competitive advantages and marketing strategies. Some businesses write a business plan for internal review, tracking annual goals. Business plans are also used to seek investor loans or to finance their business. When presenting the plan for financing, it's important to conclude the plan with purpose, but to do so succinctly.

Conclusion or Executive Summary?

Business owners might confuse a business plan's conclusion with the plan's executive summary. The executive summary is actually the first section of a business plan, which provides a synopsis and a high-level overview of the major sections of the plan. A business owner might confuse this with the conclusion, because many business experts suggest writing the executive summary last, after the necessary information has been fleshed out.

The executive summary is usually a series of section teasers that give readers a high-level preview of the plan. It's also possible for the business plan to have a formal conclusion at the end of the sections. The conclusion is usually tailored and targets the informational needs of a specific investor or of a specific strategic partner.

Conclusion as a Summary of Needs and Abilities

If the executive summary states what the plan will be, then the conclusion reviews what the plan has stated. A business plan conclusion redefines the company's needs, the competence of management to achieve the goals and the key points to justify why the business will succeed with funding. Investors are looking for reasons why they should risk money in the venture; this is achieved by highlighting the unique ways in which the company solves problems and how an influx of funding will yield success. Usually, there's a specific call to action in the conclusion.

End Notes and References

Creating a business plan requires market and industry research. The larger the company or the more complicated its products or services, then it is even more important that research is needed to verify regulations, industry trends and technology innovations. End notes are the expert resources used in writing the plan and justifying propositions. These are like a bibliography in a high-school research paper.

End notes refer to specific data cited in the plan, listed in order of use by the correlating fact within the business plan. For example, the competitive-analysis section might cite consumer data obtained by public industry reports. If this is the third citation of data, the superscript is the numeral three that corresponds to the third end note.

">The Tone of the Conclusion

The business plan's conclusion should rely on facts and maintain a professional tone. Any projections and assumptions are backed by data points, the business' prior success, and management's ability to deliver. This is similar to a scientist using known facts to create a hypothesis for a new study.

For example, if the conclusion states that funding can scale factory operations by 50 percent more and yield 150 percent more in revenues, the conclusion of growth needs to be backed by those specific data points, which conclude that the assumption is correct.

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With more than 15 years of small business ownership including owning a State Farm agency in Southern California, Kimberlee understands the needs of business owners first hand. When not writing, Kimberlee enjoys chasing waterfalls with her son in Hawaii.

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Business plan conclusion: Summing It Up: Writing an Effective Business Plan Conclusion

1. why a business plan conclusion matters, 2. restate your main goals and objectives, 3. highlight your achievements and challenges, 4. provide actionable steps for improvement, 5. share your vision and expectations, 6. invite your readers to take the next step, 7. showcase your success stories and customer feedback, 8. link to relevant tools and guides, 9. thank your readers and sign off.

Many people tend to overlook the importance of a business plan conclusion, thinking that it is just a summary of what they have already written. However, this is a mistake that can cost you the opportunity to impress your potential investors, partners, or customers. A business plan conclusion is not just a recap of your main points, but a powerful tool to persuade your audience that your business idea is worth pursuing and supporting. In this section, we will discuss why a business plan conclusion matters, and how to write an effective one that showcases your strengths and addresses your challenges. We will also provide some examples of good and bad business plan conclusions, and some tips to avoid common pitfalls.

A business plan conclusion matters for several reasons:

1. It is your last chance to convince your audience that your business idea is viable , profitable, and sustainable. You want to leave a lasting impression on them, and make them feel confident about your ability to execute your plan and achieve your goals . You also want to show them that you have done your homework, and that you have considered all the possible risks and opportunities that your business may face.

2. It is an opportunity to highlight your unique value proposition , and what sets you apart from your competitors. You want to emphasize how your business solves a problem, fills a gap, or creates a benefit for your target market. You also want to demonstrate how your business model , strategy, and operations are aligned with your vision and mission, and how they create a competitive advantage for your business .

3. It is a way to express your passion, enthusiasm, and commitment for your business idea. You want to show your audience that you are not just a dreamer, but a doer, and that you are ready to take action and make your business a reality. You also want to show them that you are flexible, adaptable, and open to feedback, and that you are willing to learn from your mistakes and improve your business along the way.

To write an effective business plan conclusion, you should follow these steps:

- Start with a strong opening sentence that summarizes your main message and captures your audience's attention. You can use a question, a quote, a statistic, or a bold statement to hook your audience and make them curious about what you have to say.

- Provide a brief overview of your business idea , your target market, your competitive analysis , your financial projections, and your funding needs. You don't need to repeat everything you have written in your previous sections, but you should highlight the key points that support your main message and show your value proposition.

- explain why your business idea is worth pursuing and supporting, and what benefits it will bring to your audience, your customers, and your industry. You can use facts, figures, testimonials, or case studies to back up your claims and show your credibility and potential.

- address any potential challenges , risks, or limitations that your business may face, and how you plan to overcome them. You don't need to dwell on the negative aspects, but you should acknowledge them and show your preparedness and resilience. You can also mention any opportunities, trends, or innovations that your business can leverage or explore to grow and succeed.

- End with a clear and compelling call to action that tells your audience what you want them to do next. You can ask them to invest in your business, partner with you, join your team, or contact you for more information. You should also provide your contact details and thank them for their time and attention.

Here are some examples of good and bad business plan conclusions, and some tips to avoid common pitfalls:

- Good example: "As you can see, our business idea of creating a mobile app that connects travelers with local guides is not only innovative and exciting, but also profitable and scalable. We have identified a large and growing market of travelers who are looking for authentic and personalized experiences, and we have developed a unique value proposition that differentiates us from our competitors . We have also conducted a thorough competitive analysis, and we have a clear strategy and plan to launch and grow our business . We have projected a positive cash flow and a high return on investment for our investors, and we have secured some initial funding and partnerships. However, we still need $500,000 to complete our app development, marketing, and operations, and we are looking for investors who share our vision and passion for travel and culture. If you are interested in joining us on this exciting journey, please contact us at [email protected], or visit our website at www.localguide.com. Thank you for your time and consideration, and we hope to hear from you soon."

- Bad example: "In conclusion, we have a great business idea that will make a lot of money. We have done some research and we know what we are doing. We need some money to start our business , so please give us some. You won't regret it. Thanks for listening. Bye."

- Tips to avoid common pitfalls:

* Don't be too vague, general, or repetitive. Be specific, concise, and focused on your main message and value proposition.

* Don't be too modest, humble, or apologetic. Be confident, assertive, and persuasive. Show your audience why they should care and why they should trust you.

* Don't be too arrogant, unrealistic, or overconfident. Be realistic, honest, and humble. Show your audience that you have done your homework, and that you have considered all the possible scenarios and outcomes.

* Don't be too boring, dry, or technical. Be engaging, lively, and emotional. Show your audience that you are passionate, enthusiastic, and committed to your business idea.

After presenting your business idea , market analysis, marketing strategy, financial plan, and operational plan, you have reached the final stage of your business plan: the conclusion. This is where you summarize the main points of your plan and remind your readers of your goals and objectives. The conclusion should not be a mere restatement of what you have already written, but rather a synthesis of the key insights and implications of your plan. Here are some tips on how to write an effective conclusion for your business plan :

- Reinforce your value proposition. What is the unique benefit or solution that your business offers to your target market? How does your business stand out from the competition? Why should your potential investors or customers choose you over others? These are the questions that you should answer in your conclusion, highlighting the most compelling aspects of your value proposition.

- Emphasize your competitive advantage. How do you plan to sustain and grow your business in the long term ? What are the strategies or tactics that you will use to achieve your goals and objectives? How will you measure your progress and performance? These are the questions that you should answer in your conclusion, demonstrating your competitive advantage and your ability to execute your plan.

- address the risks and challenges . What are the potential pitfalls or obstacles that your business might face? How will you mitigate or overcome them? What are the assumptions or uncertainties that underlie your plan? How will you test or validate them? These are the questions that you should answer in your conclusion, acknowledging the risks and challenges and showing your preparedness and contingency plans.

- Call for action. What are the next steps that you want your readers to take after reading your plan? Do you want them to invest in your business, partner with you, buy your product or service, or contact you for more information? These are the questions that you should answer in your conclusion, providing a clear and compelling call for action and indicating your contact details.

By following these tips, you can write a conclusion that summarizes your business plan and persuades your readers to support your business idea . Remember to keep your conclusion concise, focused, and confident, and to avoid introducing new information or repeating what you have already said. A well-written conclusion can make a lasting impression on your readers and help you achieve your business goals and objectives .

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One of the most important parts of your business plan conclusion is the evaluation of your achievements and challenges. This is where you showcase how well you have executed your business strategy, met your objectives, and overcome your difficulties. It is also where you identify the areas where you need improvement , the lessons you have learned, and the opportunities you have for future growth. To write an effective evaluation, you should consider the following points:

- compare your actual performance with your projected performance. Use relevant metrics and indicators to measure your progress and results. For example, you can compare your revenue, profit, market share, customer satisfaction, and social impact with your initial forecasts and targets. Highlight the areas where you have exceeded your expectations, and explain the factors that contributed to your success. Similarly, acknowledge the areas where you have fallen short, and analyze the reasons for your underperformance.

- Discuss the challenges you have faced and how you have overcome them. Every business faces some difficulties and risks along the way. You should be honest and transparent about the challenges you have encountered, such as market changes, competitive pressures, operational issues, or financial constraints. Explain how you have dealt with these challenges, and what strategies you have implemented to mitigate or resolve them. For example, you can mention how you have adapted your product or service, diversified your revenue streams , optimized your processes, or secured additional funding.

- Identify the opportunities you have for future growth and improvement. Based on your evaluation, you should also outline the potential areas where you can expand or enhance your business. These could be new markets, customers, products, services, partnerships, or innovations that you can pursue or develop. You should also mention the goals you have set for yourself, and the action plans you have devised to achieve them. For example, you can state how you plan to increase your market penetration, customer retention, product quality, service efficiency, or social impact.

By following these points, you can write a comprehensive and convincing evaluation that demonstrates your achievements and challenges. This will help you to impress your readers, whether they are investors, lenders, partners, customers, or employees. It will also help you to reflect on your own performance, and to plan for your future success .

After summarizing the main points of your business plan , you should provide some actionable steps for improvement that can help you achieve your goals and overcome your challenges . These steps should be specific, measurable, achievable, relevant, and time-bound (SMART). They should also be aligned with your mission, vision, and values. Here are some examples of actionable steps for improvement for different aspects of your business plan :

- Market analysis : You can improve your market analysis by conducting regular surveys, interviews, and focus groups with your target customers, competitors, and industry experts. You can also use online tools and databases to access reliable and up-to-date market data and trends. By doing so, you can gain a deeper understanding of your market size, segments, needs, preferences, and opportunities.

- Marketing strategy : You can improve your marketing strategy by testing and optimizing your marketing channels , campaigns, and messages. You can use analytics tools and metrics to measure the effectiveness and return on investment (ROI) of your marketing efforts. You can also seek feedback and reviews from your customers and partners to improve your brand awareness , reputation, and loyalty.

- Financial plan : You can improve your financial plan by reviewing and updating your financial projections , assumptions, and scenarios regularly. You can also use accounting software and tools to track and manage your cash flow, income, expenses, and profitability. You can also seek professional advice and guidance from financial experts, advisors, and investors to improve your financial performance and sustainability.

As you conclude your business plan, it is important to look ahead and envision how your business will grow and evolve in the future. You should share your vision and expectations with your potential investors, partners, and customers, and demonstrate how you plan to achieve them. Here are some aspects that you can include in your future outlook:

- Your goals and objectives : What are the specific, measurable, achievable, relevant, and time-bound (SMART) goals that you have set for your business? How do they align with your mission and vision statements ? For example, you may have a goal to increase your market share by 10% in the next year, or to launch a new product line in the next quarter.

- Your strategies and action plans : How will you accomplish your goals and objectives? What are the strategies and action plans that you have devised to execute them? For example, you may have a strategy to expand your distribution channels, or to invest in research and development.

- Your opportunities and challenges : What are the opportunities and challenges that you foresee in the future? How will you capitalize on the opportunities and overcome the challenges? For example, you may have an opportunity to enter a new market, or a challenge to deal with regulatory changes.

- Your competitive advantage and differentiation : What makes your business unique and superior to your competitors? How will you maintain and enhance your competitive advantage and differentiation in the future? For example, you may have a competitive advantage in quality , innovation, or customer service.

- Your financial projections and assumptions : What are the financial projections and assumptions that you have made for your business? How will you measure and evaluate your financial performance and progress? For example, you may have projected your revenue, expenses, cash flow, and profitability for the next three to five years, and assumed a certain growth rate, inflation rate, and interest rate.

By sharing your future outlook, you can show your readers that you have a clear and realistic vision of where you want to take your business, and how you plan to get there. You can also inspire confidence and trust in your business, and persuade them to support your venture. Remember to be optimistic, but also realistic and honest, and to back up your claims with evidence and data. Your future outlook should be the final and lasting impression that you leave with your readers, so make it compelling and memorable.

You have reached the end of your business plan, but this is not the end of your journey. In fact, it is only the beginning of a new and exciting phase for your business idea. You have done the hard work of researching, analyzing, and presenting your vision, goals, and strategies. Now, it is time to put them into action and make your dream a reality .

But you don't have to do it alone. There are many resources and opportunities available to help you along the way. Here are some of the steps you can take to move forward with your business plan:

1. Seek feedback . Before you launch your business, it is a good idea to get some feedback from your potential customers, partners, investors, mentors, or advisors. They can offer you valuable insights, suggestions, or criticisms that can help you improve your plan and avoid common pitfalls. You can use various methods to collect feedback, such as surveys, interviews, focus groups, or online platforms. Be open-minded and receptive to the feedback you receive, and use it to refine your plan and your product or service.

2. Secure funding . Depending on the nature and scale of your business, you may need some external funding to start or grow your venture . There are many sources of funding you can explore, such as bank loans, grants, crowdfunding, angel investors, venture capitalists, or bootstrapping. Each source has its own advantages and disadvantages, and you should carefully weigh them against your needs and goals. You should also prepare a convincing pitch that showcases your business plan , your value proposition, your market potential, and your competitive edge.

3. Build your team . No matter how brilliant your idea is, you cannot execute it alone. You need a team of talented and motivated people who share your vision and passion. Your team can include your co-founders, employees, contractors, suppliers, distributors, or collaborators. You should look for people who have the skills, experience, and personality that complement yours and your business. You should also establish clear roles , responsibilities, and expectations for each team member, and foster a culture of trust , communication, and collaboration.

4. Launch your business . This is the moment you have been waiting for: launching your business to the world. You should plan and execute a launch strategy that creates awareness, interest, and excitement for your product or service . You can use various channels and tools to promote your launch, such as social media, email marketing, press releases, blogs, podcasts, webinars, or events. You should also monitor and measure the results of your launch, such as the number of visitors, leads, customers, sales, or revenue. You should celebrate your achievements, but also learn from your challenges and mistakes.

5. Grow your business . Launching your business is not the end of your journey, but the start of a new and exciting phase. You should constantly look for ways to improve your product or service, expand your market, increase your customer base , generate more revenue, and achieve your goals. You should also be flexible and adaptable to the changing needs and preferences of your customers, the trends and opportunities in your industry , and the threats and challenges from your competitors. You should also seek new partnerships, collaborations, or alliances that can help you grow your business and create more value.

Invite Your Readers to Take the Next Step - Business plan conclusion: Summing It Up: Writing an Effective Business Plan Conclusion

One of the most powerful ways to convince potential investors , customers, and partners of your business value is to showcase your success stories and customer feedback. These testimonials demonstrate how your business has solved real problems, delivered tangible results, and satisfied diverse needs. They also provide social proof and credibility for your business idea and vision. In this segment, we will discuss how to effectively present your testimonials and customer feedback in your business plan conclusion.

Some tips for presenting your testimonials and customer feedback are:

- Choose relevant and specific testimonials and feedback. You want to select the ones that highlight your unique value proposition, competitive advantage, and impact. Avoid generic or vague praises that do not convey any meaningful information. For example, instead of using a testimonial like "This is a great product, I love it!", use one like "This product has helped me save 30% on my energy bills and reduce my carbon footprint . It is easy to install and use, and the customer service is excellent ."

- Use a variety of sources and formats. You want to show that your business has a diverse and loyal customer base , and that you have received positive feedback from different channels and platforms. You can use quotes, ratings, reviews, surveys, case studies, videos, or any other format that suits your business. You can also include feedback from different sources, such as your website, social media, email, online forums, or third-party platforms. For example, you can use a quote from a customer who emailed you, a rating from a review site, and a video testimonial from your social media page .

- Organize your testimonials and feedback logically and visually. You want to make sure that your testimonials and feedback are easy to read and understand, and that they support your main points and arguments. You can use headings, subheadings, bullet points, numbers, or any other visual cues to structure your testimonials and feedback. You can also group them by theme, category, benefit, or feature. For example, you can use headings like "How we help our customers save money", "How we help our customers improve their health", and "How we help our customers protect the environment", and then list the testimonials and feedback that correspond to each heading.

- Include the source and date of your testimonials and feedback. You want to show that your testimonials and feedback are authentic, recent, and verifiable. You can include the name, title, company, location, or any other relevant information of the person who gave the testimonial or feedback. You can also include the date or time period when the testimonial or feedback was given. This will help you establish trust and credibility with your audience. For example, you can use a format like "John Smith, CEO of ABC Inc., New York, USA, March 2024" or "Jane Doe, Customer, London, UK, January 2024".

One of the most important aspects of writing an effective business plan conclusion is to provide your readers with useful resources that can help them implement your recommendations, learn more about your industry, or access relevant tools and guides. These resources can be in the form of links, books, articles, podcasts, videos, or any other format that suits your purpose and audience. You should carefully select and organize the resources that you want to share, and explain how they relate to your main points and goals. Here are some tips on how to do that:

- Use a numbered list to present your resources in a clear and structured way. You can group them by category, topic, or priority, depending on your preference and logic. For example, you can have a list of resources for market research , another list for financial planning, and another list for legal advice.

- Provide a brief description for each resource that you include. You should summarize what the resource is about, who it is for, and why it is relevant or helpful for your readers. You should also mention the source, author, or creator of the resource, and provide a link if applicable. For example, you can write something like this:

1. The Lean Startup by Eric Ries. This is a bestselling book that introduces the lean startup methodology , which is a way of creating and managing startups that focuses on customer feedback, experimentation, and iteration. It is a must-read for anyone who wants to start a new venture or innovate an existing one. You can find it on Amazon or your local bookstore.

2. SurveyMonkey . This is an online tool that allows you to create and distribute surveys, collect and analyze data , and generate reports and insights. It is a great way to conduct market research , test your product or service , and get feedback from your customers or potential customers. You can sign up for a free account or choose a paid plan that suits your needs. You can access it at https://www.surveymonkey.com/.

3. SCORE . This is a nonprofit organization that provides free mentoring, workshops, and webinars for small business owners and entrepreneurs . It is supported by the U.S. small Business administration and has a network of over 10,000 volunteers across the country. You can find a local chapter, request a mentor, or browse their online resources at https://www.score.org/.

- Use examples to illustrate how your readers can use or benefit from the resources that you share. You can use hypothetical scenarios, case studies, testimonials, or success stories to show how the resources have helped others or can help your readers achieve their goals. For example, you can write something like this:

- One of the examples of how the lean startup methodology can help you create a successful business is Dropbox, a cloud-based file storage and sharing service. Dropbox started as a simple idea of solving the problem of syncing files across devices. The founder, Drew Houston, used a video to demonstrate his prototype and get feedback from potential customers . He then launched a beta version and invited people to sign up for early access. He also used a referral program to incentivize users to invite their friends and grow his user base . By applying the principles of the lean startup , Dropbox was able to validate its product-market fit , iterate on its features, and scale its growth.

- SurveyMonkey can help you conduct market research in various ways . For example, you can use it to test your value proposition, identify your target market , segment your customers, measure customer satisfaction , and more. You can also use it to get feedback on your business plan , pitch deck, or website. SurveyMonkey has a library of templates and questions that you can use or customize for your specific needs. You can also integrate it with other tools and platforms, such as Mailchimp, Salesforce, or WordPress.

- SCORE can help you with various aspects of starting and running a small business . For example, you can get advice on how to write a business plan , secure funding, manage your finances, market your products or services , and more. You can also learn from the experiences and best practices of other entrepreneurs and business owners who have faced similar challenges and opportunities. SCORE also offers webinars and workshops on topics such as social media marketing , e-commerce, franchising, and more.

By providing your readers with valuable resources, you can enhance your credibility, increase your engagement, and demonstrate your commitment to helping them succeed. You can also establish yourself as an authority and a leader in your field or industry. Remember to update your resources regularly and add new ones as you discover them. This way, you can keep your readers informed and interested in your topic and your business.

Link to Relevant Tools and Guides - Business plan conclusion: Summing It Up: Writing an Effective Business Plan Conclusion

You have reached the end of your business plan, and it is time to wrap it up with a strong conclusion. A good conclusion should not only summarize the main points of your plan, but also persuade your readers that your business idea is worth pursuing. Here are some tips on how to write an effective business plan conclusion:

- Reiterate your value proposition and competitive advantage . Remind your readers what problem your business solves, how it solves it, and why it is better than the alternatives. For example, if you are launching a vegan bakery, you could say: "Our vegan bakery offers delicious and healthy treats that cater to the growing demand for plant-based products. We use organic and locally sourced ingredients , and we have a loyal customer base that loves our unique flavors and recipes."

- Highlight your achievements and milestones. Show your readers that you have done your homework and that you have a realistic and feasible plan to execute your business idea. Mention any relevant data, research, or feedback that supports your claims. For example, you could say: "We have conducted extensive market research and customer surveys , and we have validated our product-market fit . We have also secured a lease for a prime location, obtained the necessary permits and licenses, and hired a talented team of bakers and staff."

- Outline your goals and next steps. Give your readers a clear picture of what you plan to do next and how you will measure your progress and success. Include specific and measurable objectives, timelines, and budgets. For example, you could say: "Our immediate goal is to launch our bakery by the end of the year and generate $100,000 in revenue in the first six months. We will track our performance using key metrics such as sales, customer satisfaction, and retention. Our long-term goal is to expand our product line , open more locations, and franchise our brand."

- Thank your readers and sign off. express your gratitude and appreciation for your readers' time and attention. Invite them to contact you for more information or feedback. Provide your contact details and a call to action. For example, you could say: "Thank you for reading our business plan and considering our proposal. We are confident that our vegan bakery will be a successful and profitable venture, and we hope that you will join us in making it a reality. Please feel free to reach out to us at any time if you have any questions or comments. You can email us at [email protected] or call us at 555-1234. We look forward to hearing from you soon.

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How to Write a Business Plan in 9 Steps (+ Template and Examples)

Every successful business has one thing in common, a good and well-executed business plan. A business plan is more than a document, it is a complete guide that outlines the goals your business wants to achieve, including its financial goals . It helps you analyze results, make strategic decisions, show your business operations and growth.

If you want to start a business or already have one and need to pitch it to investors for funding, writing a good business plan improves your chances of attracting financiers. As a startup, if you want to secure loans from financial institutions, part of the requirements involve submitting your business plan.

Writing a business plan does not have to be a complicated or time-consuming process. In this article, you will learn the step-by-step process for writing a successful business plan.

You will also learn what you need a business plan for, tips and strategies for writing a convincing business plan, business plan examples and templates that will save you tons of time, and the alternatives to the traditional business plan.

Let’s get started.

What Do You Need A Business Plan For?

Businesses create business plans for different purposes such as to secure funds, monitor business growth, measure your marketing strategies, and measure your business success.

1. Secure Funds

One of the primary reasons for writing a business plan is to secure funds, either from financial institutions/agencies or investors.

For you to effectively acquire funds, your business plan must contain the key elements of your business plan . For example, your business plan should include your growth plans, goals you want to achieve, and milestones you have recorded.

A business plan can also attract new business partners that are willing to contribute financially and intellectually. If you are writing a business plan to a bank, your project must show your traction , that is, the proof that you can pay back any loan borrowed.

Also, if you are writing to an investor, your plan must contain evidence that you can effectively utilize the funds you want them to invest in your business. Here, you are using your business plan to persuade a group or an individual that your business is a source of a good investment.

2. Monitor Business Growth

A business plan can help you track cash flows in your business. It steers your business to greater heights. A business plan capable of tracking business growth should contain:

• The business goals
• Methods to achieve the goals
• Time-frame for attaining those goals

A good business plan should guide you through every step in achieving your goals. It can also track the allocation of assets to every aspect of the business. You can tell when you are spending more than you should on a project.

You can compare a business plan to a written GPS. It helps you manage your business and hints at the right time to expand your business.

3. Measure Business Success

A business plan can help you measure your business success rate. Some small-scale businesses are thriving better than more prominent companies because of their track record of success.

Right from the onset of your business operation, set goals and work towards them. Write a plan to guide you through your procedures. Use your plan to measure how much you have achieved and how much is left to attain.

You can also weigh your success by monitoring the position of your brand relative to competitors. On the other hand, a business plan can also show you why you have not achieved a goal. It can tell if you have elapsed the time frame you set to attain a goal.

4. Document Your Marketing Strategies

You can use a business plan to document your marketing plans. Every business should have an effective marketing plan.

Competition mandates every business owner to go the extraordinary mile to remain relevant in the market. Your business plan should contain your marketing strategies that work. You can measure the success rate of your marketing plans.

In your business plan, your marketing strategy must answer the questions:

• How do you want to reach your target audience?
• How do you plan to retain your customers?
• What is/are your pricing plans?
• What is your budget for marketing?

How to Write a Business Plan Step-by-Step

1. create your executive summary.

The executive summary is a snapshot of your business or a high-level overview of your business purposes and plans . Although the executive summary is the first section in your business plan, most people write it last. The length of the executive summary is not more than two pages.

Generally, there are nine sections in a business plan, the executive summary should condense essential ideas from the other eight sections.

A good executive summary should do the following:

• A Snapshot of Growth Potential. Briefly inform the reader about your company and why it will be successful)
• Contain your Mission Statement which explains what the main objective or focus of your business is.
• Product Description and Differentiation. Brief description of your products or services and why it is different from other solutions in the market.
• The Team. Basic information about your company’s leadership team and employees
• Business Concept. A solid description of what your business does.
• Target Market. The customers you plan to sell to.
• Marketing Strategy. Your plans on reaching and selling to your customers
• Current Financial State. Brief information about what revenue your business currently generates.
• Projected Financial State. Brief information about what you foresee your business revenue to be in the future.

The executive summary is the make-or-break section of your business plan. If your summary cannot in less than two pages cannot clearly describe how your business will solve a particular problem of your target audience and make a profit, your business plan is set on a faulty foundation.

Avoid using the executive summary to hype your business, instead, focus on helping the reader understand the what and how of your plan.

View the executive summary as an opportunity to introduce your vision for your company. You know your executive summary is powerful when it can answer these key questions:

• Who is your target audience?
• What sector or industry are you in?
• What are your products and services?
• What is the future of your industry?
• Is your company scaleable?
• Who are the owners and leaders of your company? What are their backgrounds and experience levels?
• What is the motivation for starting your company?
• What are the next steps?

Writing the executive summary last although it is the most important section of your business plan is an excellent idea. The reason why is because it is a high-level overview of your business plan. It is the section that determines whether potential investors and lenders will read further or not.

The executive summary can be a stand-alone document that covers everything in your business plan. It is not uncommon for investors to request only the executive summary when evaluating your business. If the information in the executive summary impresses them, they will ask for the complete business plan.

If you are writing your business plan for your planning purposes, you do not need to write the executive summary.

2. Add Your Company Overview

The company overview or description is the next section in your business plan after the executive summary. It describes what your business does.

Adding your company overview can be tricky especially when your business is still in the planning stages. Existing businesses can easily summarize their current operations but may encounter difficulties trying to explain what they plan to become.

Your company overview should contain the following:

• What products and services you will provide
• Geographical markets and locations your company have a presence
• What you need to run your business
• Who your target audience or customers are
• Who will service your customers
• Your company’s purpose, mission, and vision
• Information about your company’s founders
• Who the founders are
• Notable achievements of your company so far

When creating a company overview, you have to focus on three basics: identifying your industry, identifying your customer, and explaining the problem you solve.

If you are stuck when creating your company overview, try to answer some of these questions that pertain to you.

• Who are you targeting? (The answer is not everyone)
• What pain point does your product or service solve for your customers that they will be willing to spend money on resolving?
• How does your product or service overcome that pain point?
• Where is the location of your business?
• What products, equipment, and services do you need to run your business?
• How is your company’s product or service different from your competition in the eyes of your customers?
• How many employees do you need and what skills do you require them to have?

After answering some or all of these questions, you will get more than enough information you need to write your company overview or description section. When writing this section, describe what your company does for your customers.

The company description or overview section contains three elements: mission statement, history, and objectives.

• Mission Statement

The mission statement refers to the reason why your business or company is existing. It goes beyond what you do or sell, it is about the ‘why’. A good mission statement should be emotional and inspirational.

Your mission statement should follow the KISS rule (Keep It Simple, Stupid). For example, Shopify’s mission statement is “Make commerce better for everyone.”

When describing your company’s history, make it simple and avoid the temptation of tying it to a defensive narrative. Write it in the manner you would a profile. Your company’s history should include the following information:

• Founding Date
• Major Milestones
• Location(s)
• Flagship Products or Services
• Number of Employees
• Executive Leadership Roles

When you fill in this information, you use it to write one or two paragraphs about your company’s history.

Business Objectives

Your business objective must be SMART (specific, measurable, achievable, realistic, and time-bound.) Failure to clearly identify your business objectives does not inspire confidence and makes it hard for your team members to work towards a common purpose.

3. Perform Market and Competitive Analyses to Proof a Big Enough Business Opportunity

The third step in writing a business plan is the market and competitive analysis section. Every business, no matter the size, needs to perform comprehensive market and competitive analyses before it enters into a market.

Performing market and competitive analyses are critical for the success of your business. It helps you avoid entering the right market with the wrong product, or vice versa. Anyone reading your business plans, especially financiers and financial institutions will want to see proof that there is a big enough business opportunity you are targeting.

This section is where you describe the market and industry you want to operate in and show the big opportunities in the market that your business can leverage to make a profit. If you noticed any unique trends when doing your research, show them in this section.

Market analysis alone is not enough, you have to add competitive analysis to strengthen this section. There are already businesses in the industry or market, how do you plan to take a share of the market from them?

You have to clearly illustrate the competitive landscape in your business plan. Are there areas your competitors are doing well? Are there areas where they are not doing so well? Show it.

Make it clear in this section why you are moving into the industry and what weaknesses are present there that you plan to explain. How are your competitors going to react to your market entry? How do you plan to get customers? Do you plan on taking your competitors' competitors, tap into other sources for customers, or both?

Illustrate the competitive landscape as well. What are your competitors doing well and not so well?

Answering these questions and thoughts will aid your market and competitive analysis of the opportunities in your space. Depending on how sophisticated your industry is, or the expectations of your financiers, you may need to carry out a more comprehensive market and competitive analysis to prove that big business opportunity.

Instead of looking at the market and competitive analyses as one entity, separating them will make the research even more comprehensive.

Market Analysis

Market analysis, boarding speaking, refers to research a business carried out on its industry, market, and competitors. It helps businesses gain a good understanding of their target market and the outlook of their industry. Before starting a company, it is vital to carry out market research to find out if the market is viable.

The market analysis section is a key part of the business plan. It is the section where you identify who your best clients or customers are. You cannot omit this section, without it your business plan is incomplete.

A good market analysis will tell your readers how you fit into the existing market and what makes you stand out. This section requires in-depth research, it will probably be the most time-consuming part of the business plan to write.

• Market Research

To create a compelling market analysis that will win over investors and financial institutions, you have to carry out thorough market research . Your market research should be targeted at your primary target market for your products or services. Here is what you want to find out about your target market.

• Your target market’s needs or pain points
• The existing solutions for their pain points
• Geographic Location
• Demographics

The purpose of carrying out a marketing analysis is to get all the information you need to show that you have a solid and thorough understanding of your target audience.

Only after you have fully understood the people you plan to sell your products or services to, can you evaluate correctly if your target market will be interested in your products or services.

You can easily convince interested parties to invest in your business if you can show them you thoroughly understand the market and show them that there is a market for your products or services.

How to Quantify Your Target Market

One of the goals of your marketing research is to understand who your ideal customers are and their purchasing power. To quantify your target market, you have to determine the following:

• Your Potential Customers: They are the people you plan to target. For example, if you sell accounting software for small businesses , then anyone who runs an enterprise or large business is unlikely to be your customers. Also, individuals who do not have a business will most likely not be interested in your product.
• Total Households: If you are selling household products such as heating and air conditioning systems, determining the number of total households is more important than finding out the total population in the area you want to sell to. The logic is simple, people buy the product but it is the household that uses it.
• Median Income: You need to know the median income of your target market. If you target a market that cannot afford to buy your products and services, your business will not last long.
• Income by Demographics: If your potential customers belong to a certain age group or gender, determining income levels by demographics is necessary. For example, if you sell men's clothes, your target audience is men.

What Does a Good Market Analysis Entail?

Your business does not exist on its own, it can only flourish within an industry and alongside competitors. Market analysis takes into consideration your industry, target market, and competitors. Understanding these three entities will drastically improve your company’s chances of success.

You can view your market analysis as an examination of the market you want to break into and an education on the emerging trends and themes in that market. Good market analyses include the following:

• Industry Description. You find out about the history of your industry, the current and future market size, and who the largest players/companies are in your industry.
• Overview of Target Market. You research your target market and its characteristics. Who are you targeting? Note, it cannot be everyone, it has to be a specific group. You also have to find out all information possible about your customers that can help you understand how and why they make buying decisions.
• Size of Target Market: You need to know the size of your target market, how frequently they buy, and the expected quantity they buy so you do not risk overproducing and having lots of bad inventory. Researching the size of your target market will help you determine if it is big enough for sustained business or not.
• Growth Potential: Before picking a target market, you want to be sure there are lots of potential for future growth. You want to avoid going for an industry that is declining slowly or rapidly with almost zero growth potential.
• Market Share Potential: Does your business stand a good chance of taking a good share of the market?
• Market Pricing and Promotional Strategies: Your market analysis should give you an idea of the price point you can expect to charge for your products and services. Researching your target market will also give you ideas of pricing strategies you can implement to break into the market or to enjoy maximum profits.
• Potential Barriers to Entry: One of the biggest benefits of conducting market analysis is that it shows you every potential barrier to entry your business will likely encounter. It is a good idea to discuss potential barriers to entry such as changing technology. It informs readers of your business plan that you understand the market.
• Research on Competitors: You need to know the strengths and weaknesses of your competitors and how you can exploit them for the benefit of your business. Find patterns and trends among your competitors that make them successful, discover what works and what doesn’t, and see what you can do better.

The market analysis section is not just for talking about your target market, industry, and competitors. You also have to explain how your company can fill the hole you have identified in the market.

Here are some questions you can answer that can help you position your product or service in a positive light to your readers.

• Is your product or service of superior quality?
• What additional features do you offer that your competitors do not offer?
• Are you targeting a ‘new’ market?

Basically, your market analysis should include an analysis of what already exists in the market and an explanation of how your company fits into the market.

Competitive Analysis

In the competitive analysis section, y ou have to understand who your direct and indirect competitions are, and how successful they are in the marketplace. It is the section where you assess the strengths and weaknesses of your competitors, the advantage(s) they possess in the market and show the unique features or qualities that make you different from your competitors.

Many businesses do market analysis and competitive analysis together. However, to fully understand what the competitive analysis entails, it is essential to separate it from the market analysis.

Competitive analysis for your business can also include analysis on how to overcome barriers to entry in your target market.

The primary goal of conducting a competitive analysis is to distinguish your business from your competitors. A strong competitive analysis is essential if you want to convince potential funding sources to invest in your business. You have to show potential investors and lenders that your business has what it takes to compete in the marketplace successfully.

Competitive analysis will s how you what the strengths of your competition are and what they are doing to maintain that advantage.

When doing your competitive research, you first have to identify your competitor and then get all the information you can about them. The idea of spending time to identify your competitor and learn everything about them may seem daunting but it is well worth it.

Find answers to the following questions after you have identified who your competitors are.

• What are your successful competitors doing?
• Why is what they are doing working?
• Can your business do it better?
• What are the weaknesses of your successful competitors?
• What are they not doing well?
• Can your business turn its weaknesses into strengths?
• How good is your competitors’ customer service?
• Where do your competitors invest in advertising?
• What sales and pricing strategies are they using?
• What marketing strategies are they using?
• What kind of press coverage do they get?
• What are their customers saying about your competitors (both the positive and negative)?

If your competitors have a website, it is a good idea to visit their websites for more competitors’ research. Check their “About Us” page for more information.

If you are presenting your business plan to investors, you need to clearly distinguish yourself from your competitors. Investors can easily tell when you have not properly researched your competitors.

Take time to think about what unique qualities or features set you apart from your competitors. If you do not have any direct competition offering your product to the market, it does not mean you leave out the competitor analysis section blank. Instead research on other companies that are providing a similar product, or whose product is solving the problem your product solves.

The next step is to create a table listing the top competitors you want to include in your business plan. Ensure you list your business as the last and on the right. What you just created is known as the competitor analysis table.

Direct vs Indirect Competition

You cannot know if your product or service will be a fit for your target market if you have not understood your business and the competitive landscape.

There is no market you want to target where you will not encounter competition, even if your product is innovative. Including competitive analysis in your business plan is essential.

If you are entering an established market, you need to explain how you plan to differentiate your products from the available options in the market. Also, include a list of few companies that you view as your direct competitors The competition you face in an established market is your direct competition.

In situations where you are entering a market with no direct competition, it does not mean there is no competition there. Consider your indirect competition that offers substitutes for the products or services you offer.

For example, if you sell an innovative SaaS product, let us say a project management software , a company offering time management software is your indirect competition.

There is an easy way to find out who your indirect competitors are in the absence of no direct competitors. You simply have to research how your potential customers are solving the problems that your product or service seeks to solve. That is your direct competition.

Factors that Differentiate Your Business from the Competition

There are three main factors that any business can use to differentiate itself from its competition. They are cost leadership, product differentiation, and market segmentation.

1. Cost Leadership

A strategy you can impose to maximize your profits and gain an edge over your competitors. It involves offering lower prices than what the majority of your competitors are offering.

A common practice among businesses looking to enter into a market where there are dominant players is to use free trials or pricing to attract as many customers as possible to their offer.

2. Product Differentiation

Your product or service should have a unique selling proposition (USP) that your competitors do not have or do not stress in their marketing.

Part of the marketing strategy should involve making your products unique and different from your competitors. It does not have to be different from your competitors, it can be the addition to a feature or benefit that your competitors do not currently have.

3. Market Segmentation

As a new business seeking to break into an industry, you will gain more success from focusing on a specific niche or target market, and not the whole industry.

If your competitors are focused on a general need or target market, you can differentiate yourself from them by having a small and hyper-targeted audience. For example, if your competitors are selling men’s clothes in their online stores , you can sell hoodies for men.

4. Define Your Business and Management Structure

The next step in your business plan is your business and management structure. It is the section where you describe the legal structure of your business and the team running it.

Your business is only as good as the management team that runs it, while the management team can only strive when there is a proper business and management structure in place.

If your company is a sole proprietor or a limited liability company (LLC), a general or limited partnership, or a C or an S corporation, state it clearly in this section.

Use an organizational chart to show the management structure in your business. Clearly show who is in charge of what area in your company. It is where you show how each key manager or team leader’s unique experience can contribute immensely to the success of your company. You can also opt to add the resumes and CVs of the key players in your company.

The business and management structure section should show who the owner is, and other owners of the businesses (if the business has other owners). For businesses or companies with multiple owners, include the percent ownership of the various owners and clearly show the extent of each others’ involvement in the company.

Investors want to know who is behind the company and the team running it to determine if it has the right management to achieve its set goals.

Management Team

The management team section is where you show that you have the right team in place to successfully execute the business operations and ideas. Take time to create the management structure for your business. Think about all the important roles and responsibilities that you need managers for to grow your business.

Include brief bios of each key team member and ensure you highlight only the relevant information that is needed. If your team members have background industry experience or have held top positions for other companies and achieved success while filling that role, highlight it in this section.

A common mistake that many startups make is assigning C-level titles such as (CMO and CEO) to everyone on their team. It is unrealistic for a small business to have those titles. While it may look good on paper for the ego of your team members, it can prevent investors from investing in your business.

Instead of building an unrealistic management structure that does not fit your business reality, it is best to allow business titles to grow as the business grows. Starting everyone at the top leaves no room for future change or growth, which is bad for productivity.

Your management team does not have to be complete before you start writing your business plan. You can have a complete business plan even when there are managerial positions that are empty and need filling.

If you have management gaps in your team, simply show the gaps and indicate you are searching for the right candidates for the role(s). Investors do not expect you to have a full management team when you are just starting your business.

Key Questions to Answer When Structuring Your Management Team

• Who are the key leaders?
• What experiences, skills, and educational backgrounds do you expect your key leaders to have?
• Do your key leaders have industry experience?
• What positions will they fill and what duties will they perform in those positions?
• What level of authority do the key leaders have and what are their responsibilities?
• What is the salary for the various management positions that will attract the ideal candidates?

Additional Tips for Writing the Management Structure Section

1. Avoid Adding ‘Ghost’ Names to Your Management Team

There is always that temptation to include a ‘ghost’ name to your management team to attract and influence investors to invest in your business. Although the presence of these celebrity management team members may attract the attention of investors, it can cause your business to lose any credibility if you get found out.

Seasoned investors will investigate further the members of your management team before committing fully to your business If they find out that the celebrity name used does not play any actual role in your business, they will not invest and may write you off as dishonest.

2. Focus on Credentials But Pay Extra Attention to the Roles

Investors want to know the experience that your key team members have to determine if they can successfully reach the company’s growth and financial goals.

While it is an excellent boost for your key management team to have the right credentials, you also want to pay extra attention to the roles they will play in your company.

Organizational Chart

Adding an organizational chart in this section of your business plan is not necessary, you can do it in your business plan’s appendix.

If you are exploring funding options, it is not uncommon to get asked for your organizational chart. The function of an organizational chart goes beyond raising money, you can also use it as a useful planning tool for your business.

An organizational chart can help you identify how best to structure your management team for maximum productivity and point you towards key roles you need to fill in the future.

You can use the organizational chart to show your company’s internal management structure such as the roles and responsibilities of your management team, and relationships that exist between them.

5. Describe Your Product and Service Offering

In your business plan, you have to describe what you sell or the service you plan to offer. It is the next step after defining your business and management structure. The products and services section is where you sell the benefits of your business.

Here you have to explain how your product or service will benefit your customers and describe your product lifecycle. It is also the section where you write down your plans for intellectual property like patent filings and copyrighting.

The research and development that you are undertaking for your product or service need to be explained in detail in this section. However, do not get too technical, sell the general idea and its benefits.

If you have any diagrams or intricate designs of your product or service, do not include them in the products and services section. Instead, leave them for the addendum page. Also, if you are leaving out diagrams or designs for the addendum, ensure you add this phrase “For more detail, visit the addendum Page #.”

Your product and service section in your business plan should include the following:

• A detailed explanation that clearly shows how your product or service works.
• The pricing model for your product or service.
• Your business’ sales and distribution strategy.
• The ideal customers that want your product or service.
• The benefits of your products and services.
• Reason(s) why your product or service is a better alternative to what your competitors are currently offering in the market.
• Plans for filling the orders you receive
• If you have current or pending patents, copyrights, and trademarks for your product or service, you can also discuss them in this section.

What to Focus On When Describing the Benefits, Lifecycle, and Production Process of Your Products or Services

In the products and services section, you have to distill the benefits, lifecycle, and production process of your products and services.

When describing the benefits of your products or services, here are some key factors to focus on.

• Unique features
• Translating the unique features into benefits
• The emotional, psychological, and practical payoffs to attract customers
• Intellectual property rights or any patents

When describing the product life cycle of your products or services, here are some key factors to focus on.

• Upsells, cross-sells, and down-sells
• Time between purchases
• Plans for research and development.

When describing the production process for your products or services, you need to think about the following:

• The creation of new or existing products and services.
• The sources for the raw materials or components you need for production.
• Assembling the products
• Maintaining quality control
• Supply-chain logistics (receiving the raw materials and delivering the finished products)
• The day-to-day management of the production processes, bookkeeping, and inventory.

Tips for Writing the Products or Services Section of Your Business Plan

1. Avoid Technical Descriptions and Industry Buzzwords

The products and services section of your business plan should clearly describe the products and services that your company provides. However, it is not a section to include technical jargons that anyone outside your industry will not understand.

A good practice is to remove highly detailed or technical descriptions in favor of simple terms. Industry buzzwords are not necessary, if there are simpler terms you can use, then use them. If you plan to use your business plan to source funds, making the product or service section so technical will do you no favors.

2. Describe How Your Products or Services Differ from Your Competitors

When potential investors look at your business plan, they want to know how the products and services you are offering differ from that of your competition. Differentiating your products or services from your competition in a way that makes your solution more attractive is critical.

If you are going the innovative path and there is no market currently for your product or service, you need to describe in this section why the market needs your product or service.

For example, overnight delivery was a niche business that only a few companies were participating in. Federal Express (FedEx) had to show in its business plan that there was a large opportunity for that service and they justified why the market needed that service.

3. Long or Short Products or Services Section

Should your products or services section be short? Does the long products or services section attract more investors?

There are no straightforward answers to these questions. Whether your products or services section should be long or relatively short depends on the nature of your business.

If your business is product-focused, then automatically you need to use more space to describe the details of your products. However, if the product your business sells is a commodity item that relies on competitive pricing or other pricing strategies, you do not have to use up so much space to provide significant details about the product.

Likewise, if you are selling a commodity that is available in numerous outlets, then you do not have to spend time on writing a long products or services section.

The key to the success of your business is most likely the effectiveness of your marketing strategies compared to your competitors. Use more space to address that section.

If you are creating a new product or service that the market does not know about, your products or services section can be lengthy. The reason why is because you need to explain everything about the product or service such as the nature of the product, its use case, and values.

A short products or services section for an innovative product or service will not give the readers enough information to properly evaluate your business.

4. Describe Your Relationships with Vendors or Suppliers

Your business will rely on vendors or suppliers to supply raw materials or the components needed to make your products. In your products and services section, describe your relationships with your vendors and suppliers fully.

Avoid the mistake of relying on only one supplier or vendor. If that supplier or vendor fails to supply or goes out of business, you can easily face supply problems and struggle to meet your demands. Plan to set up multiple vendor or supplier relationships for better business stability.

5. Your Primary Goal Is to Convince Your Readers

The primary goal of your business plan is to convince your readers that your business is viable and to create a guide for your business to follow. It applies to the products and services section.

When drafting this section, think like the reader. See your reader as someone who has no idea about your products and services. You are using the products and services section to provide the needed information to help your reader understand your products and services. As a result, you have to be clear and to the point.

While you want to educate your readers about your products or services, you also do not want to bore them with lots of technical details. Show your products and services and not your fancy choice of words.

Your products and services section should provide the answer to the “what” question for your business. You and your management team may run the business, but it is your products and services that are the lifeblood of the business.

Key Questions to Answer When Writing your Products and Services Section

Answering these questions can help you write your products and services section quickly and in a way that will appeal to your readers.

• Are your products existing on the market or are they still in the development stage?
• What is your timeline for adding new products and services to the market?
• What are the positives that make your products and services different from your competitors?
• Do your products and services have any competitive advantage that your competitors’ products and services do not currently have?
• Do your products or services have any competitive disadvantages that you need to overcome to compete with your competitors? If your answer is yes, state how you plan to overcome them,
• How much does it cost to produce your products or services? How much do you plan to sell it for?
• What is the price for your products and services compared to your competitors? Is pricing an issue?
• What are your operating costs and will it be low enough for you to compete with your competitors and still take home a reasonable profit margin?
• What is your plan for acquiring your products? Are you involved in the production of your products or services?
• Are you the manufacturer and produce all the components you need to create your products? Do you assemble your products by using components supplied by other manufacturers? Do you purchase your products directly from suppliers or wholesalers?
• Do you have a steady supply of products that you need to start your business? (If your business is yet to kick-off)
• How do you plan to distribute your products or services to the market?

You can also hint at the marketing or promotion plans you have for your products or services such as how you plan to build awareness or retain customers. The next section is where you can go fully into details about your business’s marketing and sales plan.

6. Show and Explain Your Marketing and Sales Plan

Providing great products and services is wonderful, but it means nothing if you do not have a marketing and sales plan to inform your customers about them. Your marketing and sales plan is critical to the success of your business.

The sales and marketing section is where you show and offer a detailed explanation of your marketing and sales plan and how you plan to execute it. It covers your pricing plan, proposed advertising and promotion activities, activities and partnerships you need to make your business a success, and the benefits of your products and services.

There are several ways you can approach your marketing and sales strategy. Ideally, your marketing and sales strategy has to fit the unique needs of your business.

In this section, you describe how the plans your business has for attracting and retaining customers, and the exact process for making a sale happen. It is essential to thoroughly describe your complete marketing and sales plans because you are still going to reference this section when you are making financial projections for your business.

Outline Your Business’ Unique Selling Proposition (USP)

The sales and marketing section is where you outline your business’s unique selling proposition (USP). When you are developing your unique selling proposition, think about the strongest reasons why people should buy from you over your competition. That reason(s) is most likely a good fit to serve as your unique selling proposition (USP).

Target Market and Target Audience

Plans on how to get your products or services to your target market and how to get your target audience to buy them go into this section. You also highlight the strengths of your business here, particularly what sets them apart from your competition.

Before you start writing your marketing and sales plan, you need to have properly defined your target audience and fleshed out your buyer persona. If you do not first understand the individual you are marketing to, your marketing and sales plan will lack any substance and easily fall.

Creating a Smart Marketing and Sales Plan

Marketing your products and services is an investment that requires you to spend money. Like any other investment, you have to generate a good return on investment (ROI) to justify using that marketing and sales plan. Good marketing and sales plans bring in high sales and profits to your company.

Avoid spending money on unproductive marketing channels. Do your research and find out the best marketing and sales plan that works best for your company.

Your marketing and sales plan can be broken into different parts: your positioning statement, pricing, promotion, packaging, advertising, public relations, content marketing, social media, and strategic alliances.

Your Positioning Statement

Your positioning statement is the first part of your marketing and sales plan. It refers to the way you present your company to your customers.

Are you the premium solution, the low-price solution, or are you the intermediary between the two extremes in the market? What do you offer that your competitors do not that can give you leverage in the market?

Before you start writing your positioning statement, you need to spend some time evaluating the current market conditions. Here are some questions that can help you to evaluate the market

• What are the unique features or benefits that you offer that your competitors lack?
• What are your customers’ primary needs and wants?
• Why should a customer choose you over your competition? How do you plan to differentiate yourself from the competition?
• How does your company’s solution compare with other solutions in the market?

After answering these questions, then you can start writing your positioning statement. Your positioning statement does not have to be in-depth or too long.

All you need to explain with your positioning statement are two focus areas. The first is the position of your company within the competitive landscape. The other focus area is the core value proposition that sets your company apart from other alternatives that your ideal customer might consider.

Here is a simple template you can use to develop a positioning statement.

For [description of target market] who [need of target market], [product or service] [how it meets the need]. Unlike [top competition], it [most essential distinguishing feature].

For example, let’s create the positioning statement for fictional accounting software and QuickBooks alternative , TBooks.

“For small business owners who need accounting services, TBooks is an accounting software that helps small businesses handle their small business bookkeeping basics quickly and easily. Unlike Wave, TBooks gives small businesses access to live sessions with top accountants.”

You can edit this positioning statement sample and fill it with your business details.

After writing your positioning statement, the next step is the pricing of your offerings. The overall positioning strategy you set in your positioning statement will often determine how you price your products or services.

Pricing is a powerful tool that sends a strong message to your customers. Failure to get your pricing strategy right can make or mar your business. If you are targeting a low-income audience, setting a premium price can result in low sales.

You can use pricing to communicate your positioning to your customers. For example, if you are offering a product at a premium price, you are sending a message to your customers that the product belongs to the premium category.

Basic Rules to Follow When Pricing Your Offering

Setting a price for your offering involves more than just putting a price tag on it. Deciding on the right pricing for your offering requires following some basic rules. They include covering your costs, primary and secondary profit center pricing, and matching the market rate.

• Covering Your Costs: The price you set for your products or service should be more than it costs you to produce and deliver them. Every business has the same goal, to make a profit. Depending on the strategy you want to use, there are exceptions to this rule. However, the vast majority of businesses follow this rule.
• Primary and Secondary Profit Center Pricing: When a company sets its price above the cost of production, it is making that product its primary profit center. A company can also decide not to make its initial price its primary profit center by selling below or at even with its production cost. It rather depends on the support product or even maintenance that is associated with the initial purchase to make its profit. The initial price thus became its secondary profit center.
• Matching the Market Rate: A good rule to follow when pricing your products or services is to match your pricing with consumer demand and expectations. If you price your products or services beyond the price your customer perceives as the ideal price range, you may end up with no customers. Pricing your products too low below what your customer perceives as the ideal price range may lead to them undervaluing your offering.

Pricing Strategy

Your pricing strategy influences the price of your offering. There are several pricing strategies available for you to choose from when examining the right pricing strategy for your business. They include cost-plus pricing, market-based pricing, value pricing, and more.

• Cost-plus Pricing: This strategy is one of the simplest and oldest pricing strategies. Here you consider the cost of producing a unit of your product and then add a profit to it to arrive at your market price. It is an effective pricing strategy for manufacturers because it helps them cover their initial costs. Another name for the cost-plus pricing strategy is the markup pricing strategy.
• Market-based Pricing: This pricing strategy analyses the market including competitors’ pricing and then sets a price based on what the market is expecting. With this pricing strategy, you can either set your price at the low-end or high-end of the market.
• Value Pricing: This pricing strategy involves setting a price based on the value you are providing to your customer. When adopting a value-based pricing strategy, you have to set a price that your customers are willing to pay. Service-based businesses such as small business insurance providers , luxury goods sellers, and the fashion industry use this pricing strategy.

After carefully sorting out your positioning statement and pricing, the next item to look at is your promotional strategy. Your promotional strategy explains how you plan on communicating with your customers and prospects.

As a business, you must measure all your costs, including the cost of your promotions. You also want to measure how much sales your promotions bring for your business to determine its usefulness. Promotional strategies or programs that do not lead to profit need to be removed.

There are different types of promotional strategies you can adopt for your business, they include advertising, public relations, and content marketing.

Advertising

Your business plan should include your advertising plan which can be found in the marketing and sales plan section. You need to include an overview of your advertising plans such as the areas you plan to spend money on to advertise your business and offers.

Ensure that you make it clear in this section if your business will be advertising online or using the more traditional offline media, or the combination of both online and offline media. You can also include the advertising medium you want to use to raise awareness about your business and offers.

Some common online advertising mediums you can use include social media ads, landing pages, sales pages, SEO, Pay-Per-Click, emails, Google Ads, and others. Some common traditional and offline advertising mediums include word of mouth, radios, direct mail, televisions, flyers, billboards, posters, and others.

A key component of your advertising strategy is how you plan to measure the effectiveness and success of your advertising campaign. There is no point in sticking with an advertising plan or medium that does not produce results for your business in the long run.

Public Relations

A great way to reach your customers is to get the media to cover your business or product. Publicity, especially good ones, should be a part of your marketing and sales plan. In this section, show your plans for getting prominent reviews of your product from reputable publications and sources.

Your business needs that exposure to grow. If public relations is a crucial part of your promotional strategy, provide details about your public relations plan here.

Content Marketing

Content marketing is a popular promotional strategy used by businesses to inform and attract their customers. It is about teaching and educating your prospects on various topics of interest in your niche, it does not just involve informing them about the benefits and features of the products and services you have,

Businesses publish content usually for free where they provide useful information, tips, and advice so that their target market can be made aware of the importance of their products and services. Content marketing strategies seek to nurture prospects into buyers over time by simply providing value.

Your company can create a blog where it will be publishing content for its target market. You will need to use the best website builder such as Wix and Squarespace and the best web hosting services such as Bluehost, Hostinger, and other Bluehost alternatives to create a functional blog or website.

If content marketing is a crucial part of your promotional strategy (as it should be), detail your plans under promotions.

Including high-quality images of the packaging of your product in your business plan is a lovely idea. You can add the images of the packaging of that product in the marketing and sales plan section. If you are not selling a product, then you do not need to include any worry about the physical packaging of your product.

When organizing the packaging section of your business plan, you can answer the following questions to make maximum use of this section.

• Is your choice of packaging consistent with your positioning strategy?
• What key value proposition does your packaging communicate? (It should reflect the key value proposition of your business)
• How does your packaging compare to that of your competitors?

Social Media

Your 21st-century business needs to have a good social media presence. Not having one is leaving out opportunities for growth and reaching out to your prospect.

You do not have to join the thousands of social media platforms out there. What you need to do is join the ones that your customers are active on and be active there.

Businesses use social media to provide information about their products such as promotions, discounts, the benefits of their products, and content on their blogs.

Social media is also a platform for engaging with your customers and getting feedback about your products or services. Make no mistake, more and more of your prospects are using social media channels to find more information about companies.

You need to consider the social media channels you want to prioritize your business (prioritize the ones your customers are active in) and your branding plans in this section.

Strategic Alliances

If your company plans to work closely with other companies as part of your sales and marketing plan, include it in this section. Prove details about those partnerships in your business plan if you have already established them.

Strategic alliances can be beneficial for all parties involved including your company. Working closely with another company in the form of a partnership can provide access to a different target market segment for your company.

The company you are partnering with may also gain access to your target market or simply offer a new product or service (that of your company) to its customers.

Mutually beneficial partnerships can cover the weaknesses of one company with the strength of another. You should consider strategic alliances with companies that sell complimentary products to yours. For example, if you provide printers, you can partner with a company that produces ink since the customers that buy printers from you will also need inks for printing.

Steps Involved in Creating a Marketing and Sales Plan

1. Focus on Your Target Market

Identify who your customers are, the market you want to target. Then determine the best ways to get your products or services to your potential customers.

2. Evaluate Your Competition

One of the goals of having a marketing plan is to distinguish yourself from your competition. You cannot stand out from them without first knowing them in and out.

You can know your competitors by gathering information about their products, pricing, service, and advertising campaigns.

These questions can help you know your competition.

• What makes your competition successful?
• What are their weaknesses?
• What are customers saying about your competition?

3. Consider Your Brand

Customers' perception of your brand has a strong impact on your sales. Your marketing and sales plan should seek to bolster the image of your brand. Before you start marketing your business, think about the message you want to pass across about your business and your products and services.

4. Focus on Benefits

The majority of your customers do not view your product in terms of features, what they want to know is the benefits and solutions your product offers. Think about the problems your product solves and the benefits it delivers, and use it to create the right sales and marketing message.

Your marketing plan should focus on what you want your customer to get instead of what you provide. Identify those benefits in your marketing and sales plan.

5. Focus on Differentiation

Your marketing and sales plan should look for a unique angle they can take that differentiates your business from the competition, even if the products offered are similar. Some good areas of differentiation you can use are your benefits, pricing, and features.

Key Questions to Answer When Writing Your Marketing and Sales Plan

• What is your company’s budget for sales and marketing campaigns?
• What key metrics will you use to determine if your marketing plans are successful?
• What are your alternatives if your initial marketing efforts do not succeed?
• Who are the sales representatives you need to promote your products or services?
• What are the marketing and sales channels you plan to use? How do you plan to get your products in front of your ideal customers?
• Where will you sell your products?

You may want to include samples of marketing materials you plan to use such as print ads, website descriptions, and social media ads. While it is not compulsory to include these samples, it can help you better communicate your marketing and sales plan and objectives.

The purpose of the marketing and sales section is to answer this question “How will you reach your customers?” If you cannot convincingly provide an answer to this question, you need to rework your marketing and sales section.

7. Clearly Show Your Funding Request

If you are writing your business plan to ask for funding from investors or financial institutions, the funding request section is where you will outline your funding requirements. The funding request section should answer the question ‘How much money will your business need in the near future (3 to 5 years)?’

A good funding request section will clearly outline and explain the amount of funding your business needs over the next five years. You need to know the amount of money your business needs to make an accurate funding request.

Also, when writing your funding request, provide details of how the funds will be used over the period. Specify if you want to use the funds to buy raw materials or machinery, pay salaries, pay for advertisements, and cover specific bills such as rent and electricity.

In addition to explaining what you want to use the funds requested for, you need to clearly state the projected return on investment (ROI) . Investors and creditors want to know if your business can generate profit for them if they put funds into it.

Ensure you do not inflate the figures and stay as realistic as possible. Investors and financial institutions you are seeking funds from will do their research before investing money in your business.

If you are not sure of an exact number to request from, you can use some range of numbers as rough estimates. Add a best-case scenario and a work-case scenario to your funding request. Also, include a description of your strategic future financial plans such as selling your business or paying off debts.

Funding Request: Debt or Equity?

When making your funding request, specify the type of funding you want. Do you want debt or equity? Draw out the terms that will be applicable for the funding, and the length of time the funding request will cover.

Case for Equity

If your new business has not yet started generating profits, you are most likely preparing to sell equity in your business to raise capital at the early stage. Equity here refers to ownership. In this case, you are selling a portion of your company to raise capital.

Although this method of raising capital for your business does not put your business in debt, keep in mind that an equity owner may expect to play a key role in company decisions even if he does not hold a major stake in the company.

Most equity sales for startups are usually private transactions . If you are making a funding request by offering equity in exchange for funding, let the investor know that they will be paid a dividend (a share of the company’s profit). Also, let the investor know the process for selling their equity in your business.

Case for Debt

You may decide not to offer equity in exchange for funds, instead, you make a funding request with the promise to pay back the money borrowed at the agreed time frame.

When making a funding request with an agreement to pay back, note that you will have to repay your creditors both the principal amount borrowed and the interest on it. Financial institutions offer this type of funding for businesses.

Large companies combine both equity and debt in their capital structure. When drafting your business plan, decide if you want to offer both or one over the other.

Before you sell equity in exchange for funding in your business, consider if you are willing to accept not being in total control of your business. Also, before you seek loans in your funding request section, ensure that the terms of repayment are favorable.

You should set a clear timeline in your funding request so that potential investors and creditors can know what you are expecting. Some investors and creditors may agree to your funding request and then delay payment for longer than 30 days, meanwhile, your business needs an immediate cash injection to operate efficiently.

Additional Tips for Writing the Funding Request Section of your Business Plan

The funding request section is not necessary for every business, it is only needed by businesses who plan to use their business plan to secure funding.

If you are adding the funding request section to your business plan, provide an itemized summary of how you plan to use the funds requested. Hiring a lawyer, accountant, or other professionals may be necessary for the proper development of this section.

You should also gather and use financial statements that add credibility and support to your funding requests. Ensure that the financial statements you use should include your projected financial data such as projected cash flows, forecast statements, and expenditure budgets.

If you are an existing business, include all historical financial statements such as cash flow statements, balance sheets and income statements .

Provide monthly and quarterly financial statements for a year. If your business has records that date back beyond the one-year mark, add the yearly statements of those years. These documents are for the appendix section of your business plan.

8. Detail Your Financial Plan, Metrics, and Projections

If you used the funding request section in your business plan, supplement it with a financial plan, metrics, and projections. This section paints a picture of the past performance of your business and then goes ahead to make an informed projection about its future.

The goal of this section is to convince readers that your business is going to be a financial success. It outlines your business plan to generate enough profit to repay the loan (with interest if applicable) and to generate a decent return on investment for investors.

If you have an existing business already in operation, use this section to demonstrate stability through finance. This section should include your cash flow statements, balance sheets, and income statements covering the last three to five years. If your business has some acceptable collateral that you can use to acquire loans, list it in the financial plan, metrics, and projection section.

Apart from current financial statements, this section should also contain a prospective financial outlook that spans the next five years. Include forecasted income statements, cash flow statements, balance sheets, and capital expenditure budget.

If your business is new and is not yet generating profit, use clear and realistic projections to show the potentials of your business.

When drafting this section, research industry norms and the performance of comparable businesses. Your financial projections should cover at least five years. State the logic behind your financial projections. Remember you can always make adjustments to this section as the variables change.

The financial plan, metrics, and projection section create a baseline which your business can either exceed or fail to reach. If your business fails to reach your projections in this section, you need to understand why it failed.

Investors and loan managers spend a lot of time going through the financial plan, metrics, and projection section compared to other parts of the business plan. Ensure you spend time creating credible financial analyses for your business in this section.

Many entrepreneurs find this section daunting to write. You do not need a business degree to create a solid financial forecast for your business. Business finances, especially for startups, are not as complicated as they seem. There are several online tools and templates that make writing this section so much easier.

Use Graphs and Charts

The financial plan, metrics, and projection section is a great place to use graphs and charts to tell the financial story of your business. Charts and images make it easier to communicate your finances.

Accuracy in this section is key, ensure you carefully analyze your past financial statements properly before making financial projects.

Address the Risk Factors and Show Realistic Financial Projections

Keep your financial plan, metrics, and projection realistic. It is okay to be optimistic in your financial projection, however, you have to justify it.

You should also address the various risk factors associated with your business in this section. Investors want to know the potential risks involved, show them. You should also show your plans for mitigating those risks.

What You Should In The Financial Plan, Metrics, and Projection Section of Your Business Plan

The financial plan, metrics, and projection section of your business plan should have monthly sales and revenue forecasts for the first year. It should also include annual projections that cover 3 to 5 years.

A three-year projection is a basic requirement to have in your business plan. However, some investors may request a five-year forecast.

Your business plan should include the following financial statements: sales forecast, personnel plan, income statement, income statement, cash flow statement, balance sheet, and an exit strategy.

1. Sales Forecast

Sales forecast refers to your projections about the number of sales your business is going to record over the next few years. It is typically broken into several rows, with each row assigned to a core product or service that your business is offering.

One common mistake people make in their business plan is to break down the sales forecast section into long details. A sales forecast should forecast the high-level details.

For example, if you are forecasting sales for a payroll software provider, you could break down your forecast into target market segments or subscription categories.

Your sales forecast section should also have a corresponding row for each sales row to cover the direct cost or Cost of Goods Sold (COGS). The objective of these rows is to show the expenses that your business incurs in making and delivering your product or service.

Note that your Cost of Goods Sold (COGS) should only cover those direct costs incurred when making your products. Other indirect expenses such as insurance, salaries, payroll tax, and rent should not be included.

For example, the Cost of Goods Sold (COGS) for a restaurant is the cost of ingredients while for a consulting company it will be the cost of paper and other presentation materials.

2. Personnel Plan

The personnel plan section is where you provide details about the payment plan for your employees. For a small business, you can easily list every position in your company and how much you plan to pay in the personnel plan.

However, for larger businesses, you have to break the personnel plan into functional groups such as sales and marketing.

The personnel plan will also include the cost of an employee beyond salary, commonly referred to as the employee burden. These costs include insurance, payroll taxes , and other essential costs incurred monthly as a result of having employees on your payroll.

3. Income Statement

The income statement section shows if your business is making a profit or taking a loss. Another name for the income statement is the profit and loss (P&L). It takes data from your sales forecast and personnel plan and adds other ongoing expenses you incur while running your business.

Every business plan should have an income statement. It subtracts your business expenses from its earnings to show if your business is generating profit or incurring losses.

The income statement has the following items: sales, Cost of Goods Sold (COGS), gross margin, operating expenses, total operating expenses, operating income , total expenses, and net profit.

• Sales refer to the revenue your business generates from selling its products or services. Other names for sales are income or revenue.
• Cost of Goods Sold (COGS) refers to the total cost of selling your products. Other names for COGS are direct costs or cost of sales. Manufacturing businesses use the Costs of Goods Manufactured (COGM) .
• Gross Margin is the figure you get when you subtract your COGS from your sales. In your income statement, you can express it as a percentage of total sales (Gross margin / Sales = Gross Margin Percent).
• Operating Expenses refer to all the expenses you incur from running your business. It exempts the COGS because it stands alone as a core part of your income statement. You also have to exclude taxes, depreciation, and amortization. Your operating expenses include salaries, marketing expenses, research and development (R&D) expenses, and other expenses.
• Total Operating Expenses refers to the sum of all your operating expenses including those exemptions named above under operating expenses.
• Operating Income refers to earnings before interest, taxes, depreciation, and amortization. It is simply known as the acronym EBITDA (earnings before interest, taxes, depreciation, and amortization). Calculating your operating income is simple, all you need to do is to subtract your COGS and total operating expenses from your sales.
• Total Expenses refer to the sum of your operating expenses and your business’ interest, taxes, depreciation, and amortization.
• Net profit shows whether your business has made a profit or taken a loss during a given timeframe.

4. Cash Flow Statement

The cash flow statement tracks the money you have in the bank at any given point. It is often confused with the income statement or the profit and loss statement. They are both different types of financial statements. The income statement calculates your profits and losses while the cash flow statement shows you how much you have in the bank.

5. Balance Sheet

The balance sheet is a financial statement that provides an overview of the financial health of your business. It contains information about the assets and liabilities of your company, and owner’s or shareholders’ equity.

You can get the net worth of your company by subtracting your company’s liabilities from its assets.

6. Exit Strategy

The exit strategy refers to a probable plan for selling your business either to the public in an IPO or to another company. It is the last thing you include in the financial plan, metrics, and projection section.

You can choose to omit the exit strategy from your business plan if you plan to maintain full ownership of your business and do not plan on seeking angel investment or virtual capitalist (VC) funding.

Investors may want to know what your exit plan is. They invest in your business to get a good return on investment.

Your exit strategy does not have to include long and boring details. Ensure you identify some interested parties who may be interested in buying the company if it becomes a success.

Key Questions to Answer with Your Financial Plan, Metrics, and Projection

Your financial plan, metrics, and projection section helps investors, creditors, or your internal managers to understand what your expenses are, the amount of cash you need, and what it takes to make your company profitable. It also shows what you will be doing with any funding.

You do not need to show actual financial data if you do not have one. Adding forecasts and projections to your financial statements is added proof that your strategy is feasible and shows investors you have planned properly.

Here are some key questions to answer to help you develop this section.

• What is your sales forecast for the next year?
• When will your company achieve a positive cash flow?
• What are the core expenses you need to operate?
• How much money do you need upfront to operate or grow your company?
• How will you use the loans or investments?

9. Add an Appendix to Your Business Plan

Adding an appendix to your business plan is optional. It is a useful place to put any charts, tables, legal notes, definitions, permits, résumés, and other critical information that do not fit into other sections of your business plan.

The appendix section is where you would want to include details of a patent or patent-pending if you have one. You can always add illustrations or images of your products here. It is the last section of your business plan.

When writing your business plan, there are details you cut short or remove to prevent the entire section from becoming too lengthy. There are also details you want to include in the business plan but are not a good fit for any of the previous sections. You can add that additional information to the appendix section.

Businesses also use the appendix section to include supporting documents or other materials specially requested by investors or lenders.

You can include just about any information that supports the assumptions and statements you made in the business plan under the appendix. It is the one place in the business plan where unrelated data and information can coexist amicably.

If your appendix section is lengthy, try organizing it by adding a table of contents at the beginning of the appendix section. It is also advisable to group similar information to make it easier for the reader to access them.

A well-organized appendix section makes it easier to share your information clearly and concisely. Add footnotes throughout the rest of the business plan or make references in the plan to the documents in the appendix.

The appendix section is usually only necessary if you are seeking funding from investors or lenders, or hoping to attract partners.

People reading business plans do not want to spend time going through a heap of backup information, numbers, and charts. Keep these documents or information in the Appendix section in case the reader wants to dig deeper.

Common Items to Include in the Appendix Section of Your Business Plan

The appendix section includes documents that supplement or support the information or claims given in other sections of the business plans. Common items you can include in the appendix section include:

• Additional data about the process of manufacturing or creation
• Additional description of products or services such as product schematics
• Additional financial documents or projections
• Articles of incorporation and status
• Backup for market research or competitive analysis
• Bank statements
• Business registries
• Client testimonials (if your business is already running)
• Copies of insurances
• Credit histories (personal or/and business)
• Deeds and permits
• Equipment leases
• Examples of marketing and advertising collateral
• Industry associations and memberships
• Images of product
• Intellectual property
• Key customer contracts
• Legal documents and other contracts
• Letters of reference
• Links to references
• Market research data
• Organizational charts
• Photographs of potential facilities
• Professional licenses pertaining to your legal structure or type of business
• Purchase orders
• Resumes of the founder(s) and key managers
• State and federal identification numbers or codes
• Trademarks or patents’ registrations

Avoid using the appendix section as a place to dump any document or information you feel like adding. Only add documents or information that you support or increase the credibility of your business plan.

Tips and Strategies for Writing a Convincing Business Plan

To achieve a perfect business plan, you need to consider some key tips and strategies. These tips will raise the efficiency of your business plan above average.

1. Know Your Audience

When writing a business plan, you need to know your audience . Business owners write business plans for different reasons. Your business plan has to be specific. For example, you can write business plans to potential investors, banks, and even fellow board members of the company.

The audience you are writing to determines the structure of the business plan. As a business owner, you have to know your audience. Not everyone will be your audience. Knowing your audience will help you to narrow the scope of your business plan.

Consider what your audience wants to see in your projects, the likely questions they might ask, and what interests them.

• A business plan used to address a company's board members will center on its employment schemes, internal affairs, projects, stakeholders, etc.
• A business plan for financial institutions will talk about the size of your market and the chances for you to pay back any loans you demand.
• A business plan for investors will show proof that you can return the investment capital within a specific time. In addition, it discusses your financial projections, tractions, and market size.

2. Get Inspiration from People

Writing a business plan from scratch as an entrepreneur can be daunting. That is why you need the right inspiration to push you to write one. You can gain inspiration from the successful business plans of other businesses. Look at their business plans, the style they use, the structure of the project, etc.

To make your business plan easier to create, search companies related to your business to get an exact copy of what you need to create an effective business plan. You can also make references while citing examples in your business plans.

When drafting your business plan, get as much help from others as you possibly can. By getting inspiration from people, you can create something better than what they have.

3. Avoid Being Over Optimistic

Many business owners make use of strong adjectives to qualify their content. One of the big mistakes entrepreneurs make when preparing a business plan is promising too much.

The use of superlatives and over-optimistic claims can prepare the audience for more than you can offer. In the end, you disappoint the confidence they have in you.

In most cases, the best option is to be realistic with your claims and statistics. Most of the investors can sense a bit of incompetency from the overuse of superlatives. As a new entrepreneur, do not be tempted to over-promise to get the interests of investors.

The concept of entrepreneurship centers on risks, nothing is certain when you make future analyses. What separates the best is the ability to do careful research and work towards achieving that, not promising more than you can achieve.

To make an excellent first impression as an entrepreneur, replace superlatives with compelling data-driven content. In this way, you are more specific than someone promising a huge ROI from an investment.

4. Keep it Simple and Short

When writing business plans, ensure you keep them simple throughout. Irrespective of the purpose of the business plan, your goal is to convince the audience.

One way to achieve this goal is to make them understand your proposal. Therefore, it would be best if you avoid the use of complex grammar to express yourself. It would be a huge turn-off if the people you want to convince are not familiar with your use of words.

Another thing to note is the length of your business plan. It would be best if you made it as brief as possible.

You hardly see investors or agencies that read through an extremely long document. In that case, if your first few pages can’t convince them, then you have lost it. The more pages you write, the higher the chances of you derailing from the essential contents.

To ensure your business plan has a high conversion rate, you need to dispose of every unnecessary information. For example, if you have a strategy that you are not sure of, it would be best to leave it out of the plan.

5. Make an Outline and Follow Through

A perfect business plan must have touched every part needed to convince the audience. Business owners get easily tempted to concentrate more on their products than on other sections. Doing this can be detrimental to the efficiency of the business plan.

For example, imagine you talking about a product but omitting or providing very little information about the target audience. You will leave your clients confused.

To ensure that your business plan communicates your full business model to readers, you have to input all the necessary information in it. One of the best ways to achieve this is to design a structure and stick to it.

This structure is what guides you throughout the writing. To make your work easier, you can assign an estimated word count or page limit to every section to avoid making it too bulky for easy reading. As a guide, the necessary things your business plan must contain are:

• Table of contents
• Introduction
• Product or service description
• Target audience
• Market size
• Competition analysis
• Financial projections

Some specific businesses can include some other essential sections, but these are the key sections that must be in every business plan.

6. Ask a Professional to Proofread

When writing a business plan, you must tie all loose ends to get a perfect result. When you are done with writing, call a professional to go through the document for you. You are bound to make mistakes, and the way to correct them is to get external help.

You should get a professional in your field who can relate to every section of your business plan. It would be easier for the professional to notice the inner flaws in the document than an editor with no knowledge of your business.

In addition to getting a professional to proofread, get an editor to proofread and edit your document. The editor will help you identify grammatical errors, spelling mistakes, and inappropriate writing styles.

Writing a business plan can be daunting, but you can surmount that obstacle and get the best out of it with these tips.

Business Plan Examples and Templates That’ll Save You Tons of Time

1. hubspot's one-page business plan.

The one-page business plan template by HubSpot is the perfect guide for businesses of any size, irrespective of their business strategy. Although the template is condensed into a page, your final business plan should not be a page long! The template is designed to ask helpful questions that can help you develop your business plan.

Hubspot’s one-page business plan template is divided into nine fields:

• Business opportunity
• Company description
• Industry analysis
• Target market
• Implementation timeline
• Marketing plan
• Financial summary
• Funding required

2. Bplan’s Free Business Plan Template

Bplans' free business plan template is investor-approved. It is a rich template used by prestigious educational institutions such as Babson College and Princeton University to teach entrepreneurs how to create a business plan.

The template has six sections: the executive summary, opportunity, execution, company, financial plan, and appendix. There is a step-by-step guide for writing every little detail in the business plan. Follow the instructions each step of the way and you will create a business plan that impresses investors or lenders easily.

3. HubSpot's Downloadable Business Plan Template

HubSpot’s downloadable business plan template is a more comprehensive option compared to the one-page business template by HubSpot. This free and downloadable business plan template is designed for entrepreneurs.

The template is a comprehensive guide and checklist for business owners just starting their businesses. It tells you everything you need to fill in each section of the business plan and how to do it.

There are nine sections in this business plan template: an executive summary, company and business description, product and services line, market analysis, marketing plan, sales plan, legal notes, financial considerations, and appendix.

4. Business Plan by My Own Business Institute

My Own Business Institute (MOBI) which is a part of Santa Clara University's Center for Innovation and Entrepreneurship offers a free business plan template. You can either copy the free business template from the link provided above or download it as a Word document.

The comprehensive template consists of a whopping 15 sections.

• The Business Profile
• The Vision and the People
• Home-Based Business and Freelance Business Opportunities
• Organization
• Licenses and Permits
• Business Insurance
• Communication Tools
• Acquisitions
• Location and Leasing
• Accounting and Cash Flow
• Opening and Marketing
• Managing Employees
• Expanding and Handling Problems

There are lots of helpful tips on how to fill each section in the free business plan template by MOBI.

5. Score's Business Plan Template for Startups

Score is an American nonprofit organization that helps entrepreneurs build successful companies. This business plan template for startups by Score is available for free download. The business plan template asks a whooping 150 generic questions that help entrepreneurs from different fields to set up the perfect business plan.

The business plan template for startups contains clear instructions and worksheets, all you have to do is answer the questions and fill the worksheets.

There are nine sections in the business plan template: executive summary, company description, products and services, marketing plan, operational plan, management and organization, startup expenses and capitalization, financial plan, and appendices.

The ‘refining the plan’ resource contains instructions that help you modify your business plan to suit your specific needs, industry, and target audience. After you have completed Score’s business plan template, you can work with a SCORE mentor for expert advice in business planning.

6. Minimalist Architecture Business Plan Template by Venngage

The minimalist architecture business plan template is a simple template by Venngage that you can customize to suit your business needs .

There are five sections in the template: an executive summary, statement of problem, approach and methodology, qualifications, and schedule and benchmark. The business plan template has instructions that guide users on what to fill in each section.

7. Small Business Administration Free Business Plan Template

The Small Business Administration (SBA) offers two free business plan templates, filled with practical real-life examples that you can model to create your business plan. Both free business plan templates are written by fictional business owners: Rebecca who owns a consulting firm, and Andrew who owns a toy company.

There are five sections in the two SBA’s free business plan templates.

• Executive Summary
• Company Description
• Service Line
• Marketing and Sales

8. The $100 Startup's One-Page Business Plan

The one-page business plan by the $100 startup is a simple business plan template for entrepreneurs who do not want to create a long and complicated plan . You can include more details in the appendices for funders who want more information beyond what you can put in the one-page business plan.

There are five sections in the one-page business plan such as overview, ka-ching, hustling, success, and obstacles or challenges or open questions. You can answer all the questions using one or two sentences.

9. PandaDoc’s Free Business Plan Template

The free business plan template by PandaDoc is a comprehensive 15-page document that describes the information you should include in every section.

There are 11 sections in PandaDoc’s free business plan template.

• Executive summary
• Business description
• Products and services
• Operations plan
• Management organization
• Financial plan
• Conclusion / Call to action
• Confidentiality statement

You have to sign up for its 14-day free trial to access the template. You will find different business plan templates on PandaDoc once you sign up (including templates for general businesses and specific businesses such as bakeries, startups, restaurants, salons, hotels, and coffee shops)

PandaDoc allows you to customize its business plan templates to fit the needs of your business. After editing the template, you can send it to interested parties and track opens and views through PandaDoc.

10. Invoiceberry Templates for Word, Open Office, Excel, or PPT

InvoiceBerry is a U.K based online invoicing and tracking platform that offers free business plan templates in .docx, .odt, .xlsx, and .pptx formats for freelancers and small businesses.

Before you can download the free business plan template, it will ask you to give it your email address. After you complete the little task, it will send the download link to your inbox for you to download. It also provides a business plan checklist in .xlsx file format that ensures you add the right information to the business plan.

Alternatives to the Traditional Business Plan

A business plan is very important in mapping out how one expects their business to grow over a set number of years, particularly when they need external investment in their business. However, many investors do not have the time to watch you present your business plan. It is a long and boring read.

Luckily, there are three alternatives to the traditional business plan (the Business Model Canvas, Lean Canvas, and Startup Pitch Deck). These alternatives are less laborious and easier and quicker to present to investors.

Business Model Canvas (BMC)

The business model canvas is a business tool used to present all the important components of setting up a business, such as customers, route to market, value proposition, and finance in a single sheet. It provides a very focused blueprint that defines your business initially which you can later expand on if needed.

The sheet is divided mainly into company, industry, and consumer models that are interconnected in how they find problems and proffer solutions.

Segments of the Business Model Canvas

The business model canvas was developed by founder Alexander Osterwalder to answer important business questions. It contains nine segments.

• Key Partners: Who will be occupying important executive positions in your business? What do they bring to the table? Will there be a third party involved with the company?
• Key Activities: What important activities will production entail? What activities will be carried out to ensure the smooth running of the company?
• The Product’s Value Propositions: What does your product do? How will it be different from other products?
• Customer Segments: What demography of consumers are you targeting? What are the habits of these consumers? Who are the MVPs of your target consumers?
• Customer Relationships: How will the team support and work with its customer base? How do you intend to build and maintain trust with the customer?
• Key Resources: What type of personnel and tools will be needed? What size of the budget will they need access to?
• Channels: How do you plan to create awareness of your products? How do you intend to transport your product to the customer?
• Cost Structure: What is the estimated cost of production? How much will distribution cost?
• Revenue Streams: For what value are customers willing to pay? How do they prefer to pay for the product? Are there any external revenues attached apart from the main source? How do the revenue streams contribute to the overall revenue?

Lean Canvas

The lean canvas is a problem-oriented alternative to the standard business model canvas. It was proposed by Ash Maurya, creator of Lean Stack as a development of the business model generation. It uses a more problem-focused approach and it majorly targets entrepreneurs and startup businesses.

Lean Canvas uses the same 9 blocks concept as the business model canvas, however, they have been modified slightly to suit the needs and purpose of a small startup. The key partners, key activities, customer relationships, and key resources are replaced by new segments which are:

• Problem: Simple and straightforward number of problems you have identified, ideally three.
• Solution: The solutions to each problem.
• Unfair Advantage: Something you possess that can't be easily bought or replicated.
• Key Metrics: Important numbers that will tell how your business is doing.

Startup Pitch Deck

While the business model canvas compresses into a factual sheet, startup pitch decks expand flamboyantly.

Pitch decks, through slides, convey your business plan, often through graphs and images used to emphasize estimations and observations in your presentation. Entrepreneurs often use pitch decks to fully convince their target audience of their plans before discussing funding arrangements.

Considering the likelihood of it being used in a small time frame, a good startup pitch deck should ideally contain 20 slides or less to have enough time to answer questions from the audience.

Unlike the standard and lean business model canvases, a pitch deck doesn't have a set template on how to present your business plan but there are still important components to it. These components often mirror those of the business model canvas except that they are in slide form and contain more details.

Using Airbnb (one of the most successful start-ups in recent history) for reference, the important components of a good slide are listed below.

• Cover/Introduction Slide: Here, you should include your company's name and mission statement. Your mission statement should be a very catchy tagline. Also, include personal information and contact details to provide an easy link for potential investors.
• Problem Slide: This slide requires you to create a connection with the audience or the investor that you are pitching. For example in their pitch, Airbnb summarized the most important problems it would solve in three brief points – pricing of hotels, disconnection from city culture, and connection problems for local bookings.
• Solution Slide: This slide includes your core value proposition. List simple and direct solutions to the problems you have mentioned
• Customer Analysis: Here you will provide information on the customers you will be offering your service to. The identity of your customers plays an important part in fundraising as well as the long-run viability of the business.
• Market Validation: Use competitive analysis to show numbers that prove the presence of a market for your product, industry behavior in the present and the long run, as well as the percentage of the market you aim to attract. It shows that you understand your competitors and customers and convinces investors of the opportunities presented in the market.
• Business Model: Your business model is the hook of your presentation. It may vary in complexity but it should generally include a pricing system informed by your market analysis. The goal of the slide is to confirm your business model is easy to implement.
• Marketing Strategy: This slide should summarize a few customer acquisition methods that you plan to use to grow the business.
• Competitive Advantage: What this slide will do is provide information on what will set you apart and make you a more attractive option to customers. It could be the possession of technology that is not widely known in the market.
• Team Slide: Here you will give a brief description of your team. Include your key management personnel here and their specific roles in the company. Include their educational background, job history, and skillsets. Also, talk about their accomplishments in their careers so far to build investors' confidence in members of your team.
• Traction Slide: This validates the company’s business model by showing growth through early sales and support. The slide aims to reduce any lingering fears in potential investors by showing realistic periodic milestones and profit margins. It can include current sales, growth, valuable customers, pre-orders, or data from surveys outlining current consumer interest.
• Funding Slide: This slide is popularly referred to as ‘the ask'. Here you will include important details like how much is needed to get your business off the ground and how the funding will be spent to help the company reach its goals.
• Appendix Slides: Your pitch deck appendix should always be included alongside a standard pitch presentation. It consists of additional slides you could not show in the pitch deck but you need to complement your presentation.

It is important to support your calculations with pictorial renditions. Infographics, such as pie charts or bar graphs, will be more effective in presenting the information than just listing numbers. For example, a six-month graph that shows rising profit margins will easily look more impressive than merely writing it.

Lastly, since a pitch deck is primarily used to secure meetings and you may be sharing your pitch with several investors, it is advisable to keep a separate public version that doesn't include financials. Only disclose the one with projections once you have secured a link with an investor.

Advantages of the Business Model Canvas, Lean Canvas, and Startup Pitch Deck over the Traditional Business Plan

• Time-Saving: Writing a detailed traditional business plan could take weeks or months. On the other hand, all three alternatives can be done in a few days or even one night of brainstorming if you have a comprehensive understanding of your business.
• Easier to Understand: Since the information presented is almost entirely factual, it puts focus on what is most important in running the business. They cut away the excess pages of fillers in a traditional business plan and allow investors to see what is driving the business and what is getting in the way.
• Easy to Update: Businesses typically present their business plans to many potential investors before they secure funding. What this means is that you may regularly have to amend your presentation to update statistics or adjust to audience-specific needs. For a traditional business plan, this could mean rewriting a whole section of your plan. For the three alternatives, updating is much easier because they are not voluminous.
• Guide for a More In-depth Business Plan: All three alternatives have the added benefit of being able to double as a sketch of your business plan if the need to create one arises in the future.

Business Plan FAQ

Business plans are important for any entrepreneur who is looking for a framework to run their company over some time or seeking external support. Although they are essential for new businesses, every company should ideally have a business plan to track their growth from time to time.  They can be used by startups seeking investments or loans to convey their business ideas or an employee to convince his boss of the feasibility of starting a new project. They can also be used by companies seeking to recruit high-profile employee targets into key positions or trying to secure partnerships with other firms.

Business plans often vary depending on your target audience, the scope, and the goals for the plan. Startup plans are the most common among the different types of business plans.  A start-up plan is used by a new business to present all the necessary information to help get the business up and running. They are usually used by entrepreneurs who are seeking funding from investors or bank loans. The established company alternative to a start-up plan is a feasibility plan. A feasibility plan is often used by an established company looking for new business opportunities. They are used to show the upsides of creating a new product for a consumer base. Because the audience is usually company people, it requires less company analysis. The third type of business plan is the lean business plan. A lean business plan is a brief, straight-to-the-point breakdown of your ideas and analysis for your business. It does not contain details of your proposal and can be written on one page. Finally, you have the what-if plan. As it implies, a what-if plan is a preparation for the worst-case scenario. You must always be prepared for the possibility of your original plan being rejected. A good what-if plan will serve as a good plan B to the original.

A good business plan has 10 key components. They include an executive plan, product analysis, desired customer base, company analysis, industry analysis, marketing strategy, sales strategy, financial projection, funding, and appendix. Executive Plan Your business should begin with your executive plan. An executive plan will provide early insight into what you are planning to achieve with your business. It should include your mission statement and highlight some of the important points which you will explain later. Product Analysis The next component of your business plan is your product analysis. A key part of this section is explaining the type of item or service you are going to offer as well as the market problems your product will solve. Desired Consumer Base Your product analysis should be supplemented with a detailed breakdown of your desired consumer base. Investors are always interested in knowing the economic power of your market as well as potential MVP customers. Company Analysis The next component of your business plan is your company analysis. Here, you explain how you want to run your business. It will include your operational strategy, an insight into the workforce needed to keep the company running, and important executive positions. It will also provide a calculation of expected operational costs.  Industry Analysis A good business plan should also contain well laid out industry analysis. It is important to convince potential investors you know the companies you will be competing with, as well as your plans to gain an edge on the competition. Marketing Strategy Your business plan should also include your marketing strategy. This is how you intend to spread awareness of your product. It should include a detailed explanation of the company brand as well as your advertising methods. Sales Strategy Your sales strategy comes after the market strategy. Here you give an overview of your company's pricing strategy and how you aim to maximize profits. You can also explain how your prices will adapt to market behaviors. Financial Projection The financial projection is the next component of your business plan. It explains your company's expected running cost and revenue earned during the tenure of the business plan. Financial projection gives a clear idea of how your company will develop in the future. Funding The next component of your business plan is funding. You have to detail how much external investment you need to get your business idea off the ground here. Appendix The last component of your plan is the appendix. This is where you put licenses, graphs, or key information that does not fit in any of the other components.

The business model canvas is a business management tool used to quickly define your business idea and model. It is often used when investors need you to pitch your business idea during a brief window.

A pitch deck is similar to a business model canvas except that it makes use of slides in its presentation. A pitch is not primarily used to secure funding, rather its main purpose is to entice potential investors by selling a very optimistic outlook on the business.

Business plan competitions help you evaluate the strength of your business plan. By participating in business plan competitions, you are improving your experience. The experience provides you with a degree of validation while practicing important skills. The main motivation for entering into the competitions is often to secure funding by finishing in podium positions. There is also the chance that you may catch the eye of a casual observer outside of the competition. These competitions also provide good networking opportunities. You could meet mentors who will take a keen interest in guiding you in your business journey. You also have the opportunity to meet other entrepreneurs whose ideas can complement yours.

Exlore Further

• 12 Key Elements of a Business Plan (Top Components Explained)
• 13 Sources of Business Finance For Companies & Sole Traders
• 5 Common Types of Business Structures (+ Pros & Cons)
• How to Buy a Business in 8 Steps (+ Due Diligence Checklist)

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Martin luenendonk.

Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.

This insights and his love for researching SaaS products enables him to provide in-depth, fact-based software reviews to enable software buyers make better decisions.

How to Write a Great Business Report Conclusion: Everything You Need to Know

Table of contents

To see what Databox can do for you, including how it helps you track and visualize your performance data in real-time, check out our home page. Click here .

When creating a comprehensive business report for your company, most of your time and energy will go into writing the main section of your report.

Once you come to the conclusion, you will probably be exhausted and you may feel the urge to just ‘wrap it up’ as soon as possible.

This can be a costly mistake.

Your conclusion carries the same importance as all the other sections of the report since it leaves the final impression on the reader.

How you conclude your business report has a direct impact on the way in which the readers will respond to the important information you gathered.

The business report may be spectacular, but without a convincing conclusion, all your efforts may deteriorate.

In this article, we are going to teach you how to write a compelling conclusion that will leave a huge impression on all your readers.

What Is Conclusion in Business Report Writing?

How do you write a conclusion for a report, types of business report conclusions, improve business reporting with databox.

No matter which type of business report you have written, you will need a good conclusion to sum up all the critical information.

A business report conclusion is the last section of the document used for summarizing the most important information, providing a final word to the readers.

Through the conclusion, you are able to convey the main message of your business document. You use it to outline the report as a whole, remind the readers of the main pain points, and present the key findings and decisions.

Depending on whether you have written a shorter or longer business report, the conclusion length may vary, but it should always be included. It is a sign of good organization and it can make the readers understand the pain points much easier.

To put it simply, the conclusion is supposed to create the impression among the readers that the purpose of the report has been achieved.

Business report conclusions have a lot of similarities to executive summaries, which is why a lot of people tend to confuse these two.

However, there are some important things that differentiate them. These include:

• Executive summaries are mainly focused on displaying what the report will be about, while conclusions are an overview of what was discussed in the report.
• Executive summaries provide readers with a broad overview of the business report, while the conclusion summarizes the key pain points and most important data.
• Executive summaries should convince the readers to continue reading the report, while the conclusion should persuade them to take certain action.
• Conclusions tend to include CTAs (Call to Action), which isn’t the case with executive summaries.

Related : Executive Reporting: Management Reporting Best Practices & Report Examples

Now that you understand what a conclusion is and why it’s so important to include it in your report, let’s show you how you can write the perfect one and impress your readers.

Follow these steps to create a great business report conclusion.

Choose the Position

Include the right information, summarize the contents, facts and statistics, maintain a positive tone, develop a cta.

There are two places where conclusions are most commonly placed – at the end of the executive summary and at the end of the entire report.

For business plan reports, the common practice is to place the conclusion at the end of the executive summary.

This way, you make the first step through the executive summary template and introduce the plan’s main pain points and funding needs. Then, you create a conclusion to summarize these numbers to your potential investors, which directly impacts their decision to go over the executive summary once more, this time reading it more thoroughly.

For other types of business reports, the conclusion will generally be placed at the end of the whole report. Established companies use these business reports to track performances and data from important departments, which is why the conclusion should primarily focus on briefly reviewing the key metrics you included and emphasizing the company’s main strengths.

The information you put into the conclusion also depends on whether you are a new startup looking to attract investments or an established company that wants to track performances and asses objectives.

To raise money, startups should include this type of information:

• Financial needs
• The benefits of their product and how it can affect the market
• Target audience/ideal customer persona
• How the product can attract new customers
• Marketing and sales strategy
• Competitive landscape and analysis
• The expertise of the main members of the company
• Financial forecasts (next 3-5 years)
• Launching plan

Existing companies should include information such as:

• Mission statement
• Performance history
• Data that showcases business growth
• Financial summary
• Overall goals and objectives

While these types of details are important, they aren’t universal for all reports. Your primary goal should be to include the most important data from your specific document and keep the conclusion concise and understandable.

PRO TIP: How to Track the Right Metrics for Your SaaS Company

It’s not easy to know which KPIs to track for sales, marketing, and customer success in a SaaS company. There are many possibilities, and so much to do! Why not start with the basic metrics that determine the health of your company?

• Sales (Gross) Volume: How much revenue did your sales team bring in this month, this quarter, or this year?
• MRR Growth: How fast are you growing revenues from recurring subscriptions? 
• Customers: How many customers do you have right now? 
• Customer Churn Rate: What’s your customer churn rate, and how much revenue have you lost to churn?

If you want to track these in Stripe, you can do it easily by building a plug-and-play dashboard that takes your Stripe customer data and automatically visualizes the right metrics to allow you to monitor your SaaS revenue performance at a glance. 

You can easily set it up in just a few clicks – no coding required.

To set up this Stripe dashboard , follow these 3 simple steps:

Step 1: Get the template 

Step 2: Connect your Stripe account with Databox. 

Step 3: Watch your dashboard populate in seconds.

The best way to convey your main message is by explaining it in detail throughout the business report and then summarizing it to recap the main points.

When creating the business report, take notes of the most important information that you should later highlight in the conclusion.

Make sure to avoid any extra details since they are already provided within the report. Only include the key points that explain why the business report itself is useful to the company.

Also, don’t use any additional information that you didn’t include in the report. This can only confuse your readers and send mixed messages.

You should prepare some facts, statistics, and data to support the statements in your conclusion. No matter if the reader is a potential investor or the key stakeholders in your company, you will want to include some evidence to back up your claims.

This makes the conclusion much more convincing and the audience will see that your forecasts aren’t based only on vague assumptions.

The tone in your conclusion should match the rest of the document and the best way to leave an impression on the audience is by using a professional and positive tone throughout the whole report.

After going through the conclusion, the readers should feel interested and enthusiastic to support the growth of your organization.

Make sure you exude confidence by using strong and active language.

Including a call to action at the end of your conclusion helps you persuade the readers to support the goals you set up.

This can be anything from “Join us at X enterprises” or “Invest in X and become a part of the success”.

A good CTA includes strong action words through which you emphasize the benefits of investors joining your firm or key stakeholders supporting your objectives.

After you are finished writing the conclusion, go over it once again to make sure there aren’t any spelling, grammar, or punctuation mistakes you overlooked. The conclusion should be clear, precise, and easy to go understand.

You can even ask a colleague or a friend to read it since it’s always helpful to have an extra set of eyes. Ask their opinion on how the conclusion makes them feel and whether it was easy to go through.

As we said, depending on which type of business report you have written and what is included in it, there are a few different types of conclusions you should differentiate.

Let’s walk you through them.

Conclusion with a Prediction

Conclusion with a major problem, conclusion with a quote, conclusion with a summary.

If your report focuses on a decision or strategy that already took place, you can write a conclusion that predicts the outcomes of that specific strategy.

You can include financial forecasts, sales expectations, and overall growth predictions. Make sure to also back up your predictions with sufficient evidence.

Writing this type of conclusion can be a bit tricky. You don’t want to come off strong and repeat the same issue over and over again. However, you do want the readers to take the issue seriously and realize why it is important that everyone focuses on solving it as soon as possible.

Be direct, but also lenient. Describe why that issue is important and provide a few ways on how you can solve it. Keep it brief and memorable.

Ending your conclusion with a powerful quotation can leave a great impression on the readers. However, you should be very careful when choosing the right quote.

You can’t just throw in some saying from Shakespeare and wrap it up. It is best to quote someone influential in the industry in such a way that it reinforces your message.

When writing your short but meaningful summary, don’t go into detail about your main points again. Keep it as brief as possible and only remind the readers of the most important information.

Also, you should remember that a conclusion doesn’t have to include only one of these things. Mixing up a summary and a prediction can be a powerful combination, so always try to figure out a few different ways to convey your message and then choose the right one.

Business reporting is one of the indispensable activities within a company, but it is also one of the most time-consuming. 

The traditional way of creating business reports has always been a daunting task for executives around the world – hours spent copying and pasting, checking different tools for data, tracking the performance each week, and constantly updating the reports manually.

Databox has introduced a new way of doing things.

With our customizable dashboards , you will save both time and energy by tracking all of your important data in one place and updating it in real-time. You can connect your favorite devices and monitor business performances in one comprehensive report.

Additionally, you will also be able to prepare beautiful and understandable reports by using some of our advanced visualization tools. With just a few clicks, you can visualize all of the key metrics and turn them into professional-looking graphs and charts.

Sign up for free and improve your business reporting process in no time.

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Business plans might seem like an old-school stiff-collared practice, but they deserve a place in the startup realm, too. It’s probably not going to be the frame-worthy document you hang in the office—yet, it may one day be deserving of the privilege.

Whether you’re looking to win the heart of an angel investor or convince a bank to lend you money, you’ll need a business plan. And not just any ol’ notes and scribble on the back of a pizza box or napkin—you’ll need a professional, standardized report.

Bah. Sounds like homework, right?

Yes. Yes, it does.

However, just like bookkeeping, loan applications, and 404 redirects, business plans are an essential step in cementing your business foundation.

Don’t worry. We’ll show you how to write a business plan without boring you to tears. We’ve jam-packed this article with all the business plan examples, templates, and tips you need to take your non-existent proposal from concept to completion.

Table of Contents

What Is a Business Plan?

Tips to Make Your Small Business Plan Ironclad

How to Write a Business Plan in 6 Steps

Startup Business Plan Template

Business Plan Examples

Work on Making Your Business Plan

How to Write a Business Plan FAQs

What is a business plan why do you desperately need one.

A business plan is a roadmap that outlines:

• Who your business is, what it does, and who it serves
• Where your business is now
• Where you want it to go
• How you’re going to make it happen
• What might stop you from taking your business from Point A to Point B
• How you’ll overcome the predicted obstacles

While it’s not required when starting a business, having a business plan is helpful for a few reasons:

• Secure a Bank Loan: Before approving you for a business loan, banks will want to see that your business is legitimate and can repay the loan. They want to know how you’re going to use the loan and how you’ll make monthly payments on your debt. Lenders want to see a sound business strategy that doesn’t end in loan default.
• Win Over Investors: Like lenders, investors want to know they’re going to make a return on their investment. They need to see your business plan to have the confidence to hand you money.
• Stay Focused: It’s easy to get lost chasing the next big thing. Your business plan keeps you on track and focused on the big picture. Your business plan can prevent you from wasting time and resources on something that isn’t aligned with your business goals.

Beyond the reasoning, let’s look at what the data says:

• Simply writing a business plan can boost your average annual growth by 30%
• Entrepreneurs who create a formal business plan are 16% more likely to succeed than those who don’t
• A study looking at 65 fast-growth companies found that 71% had small business plans
• The process and output of creating a business plan have shown to improve business performance

Convinced yet? If those numbers and reasons don’t have you scrambling for pen and paper, who knows what will.

Don’t Skip: Business Startup Costs Checklist

Before we get into the nitty-gritty steps of how to write a business plan, let’s look at some high-level tips to get you started in the right direction:

Be Professional and Legit

You might be tempted to get cutesy or revolutionary with your business plan—resist the urge. While you should let your brand and creativity shine with everything you produce, business plans fall more into the realm of professional documents.

Think of your business plan the same way as your terms and conditions, employee contracts, or financial statements. You want your plan to be as uniform as possible so investors, lenders, partners, and prospective employees can find the information they need to make important decisions.

If you want to create a fun summary business plan for internal consumption, then, by all means, go right ahead. However, for the purpose of writing this external-facing document, keep it legit.

Know Your Audience

Your official business plan document is for lenders, investors, partners, and big-time prospective employees. Keep these names and faces in your mind as you draft your plan.

Think about what they might be interested in seeing, what questions they’ll ask, and what might convince (or scare) them. Cut the jargon and tailor your language so these individuals can understand.

Remember, these are busy people. They’re likely looking at hundreds of applicants and startup investments every month. Keep your business plan succinct and to the point. Include the most pertinent information and omit the sections that won’t impact their decision-making.

Invest Time Researching

You might not have answers to all the sections you should include in your business plan. Don’t skip over these!

Your audience will want:

• Detailed information about your customers
• Numbers and solid math to back up your financial claims and estimates
• Deep insights about your competitors and potential threats
• Data to support market opportunities and strategy

Your answers can’t be hypothetical or opinionated. You need research to back up your claims. If you don’t have that data yet, then invest time and money in collecting it. That information isn’t just critical for your business plan—it’s essential for owning, operating, and growing your company.

Stay Realistic

Your business may be ambitious, but reign in the enthusiasm just a teeny-tiny bit. The last thing you want to do is have an angel investor call BS and say “I’m out” before even giving you a chance.

The folks looking at your business and evaluating your plan have been around the block—they know a thing or two about fact and fiction. Your plan should be a blueprint for success. It should be the step-by-step roadmap for how you’re going from Point A to Point B.

How to Write a Business Plan—6 Essential Elements

Not every business plan looks the same, but most share a few common elements. Here’s what they typically include:

• Executive Summary
• Business Overview
• Products and Services
• Market Analysis
• Competitive Analysis
• Financial Strategy

Below, we’ll break down each of these sections in more detail.

1. Executive Summary

While your executive summary is the first page of your business plan, it’s the section you’ll write last. That’s because it summarizes your entire business plan into a succinct one-pager.

Begin with an executive summary that introduces the reader to your business and gives them an overview of what’s inside the business plan.

Your executive summary highlights key points of your plan. Consider this your elevator pitch. You want to put all your juiciest strengths and opportunities strategically in this section.

2. Business Overview

In this section, you can dive deeper into the elements of your business, including answering:

• What’s your business structure? Sole proprietorship, LLC, corporation, etc.
• Where is it located?
• Who owns the business? Does it have employees?
• What problem does it solve, and how?
• What’s your mission statement? Your mission statement briefly describes why you are in business. To write a proper mission statement, brainstorm your business’s core values and who you serve.

Don’t overlook your mission statement. This powerful sentence or paragraph could be the inspiration that drives an investor to take an interest in your business. Here are a few examples of powerful mission statements that just might give you the goosebumps:

• Patagonia: Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.
• Tesla: To accelerate the world’s transition to sustainable energy.
• InvisionApp : Question Assumptions. Think Deeply. Iterate as a Lifestyle. Details, Details. Design is Everywhere. Integrity.
• TED : Spread ideas.
• Warby Parker : To offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses.

3. Products and Services

As the owner, you know your business and the industry inside and out. However, whoever’s reading your document might not. You’re going to need to break down your products and services in minute detail.

For example, if you own a SaaS business, you’re going to need to explain how this business model works and what you’re selling.

You’ll need to include:

• What services you sell: Describe the services you provide and how these will help your target audience.
• What products you sell: Describe your products (and types if applicable) and how they will solve a need for your target and provide value.
• How much you charge: If you’re selling services, will you charge hourly, per project, retainer, or a mixture of all of these? If you’re selling products, what are the price ranges?

4. Market Analysis

Your market analysis essentially explains how your products and services address customer concerns and pain points. This section will include research and data on the state and direction of your industry and target market.

This research should reveal lucrative opportunities and how your business is uniquely positioned to seize the advantage. You’ll also want to touch on your marketing strategy and how it will (or does) work for your audience.

Include a detailed analysis of your target customers. This describes the people you serve and sell your product to. Be careful not to go too broad here—you don’t want to fall into the common entrepreneurial trap of trying to sell to everyone and thereby not differentiating yourself enough to survive the competition.

The market analysis section will include your unique value proposition. Your unique value proposition (UVP) is the thing that makes you stand out from your competitors. This is your key to success.

If you don’t have a UVP, you don’t have a way to take on competitors who are already in this space. Here’s an example of an ecommerce internet business plan outlining their competitive edge:

FireStarters’ competitive advantage is offering product lines that make a statement but won’t leave you broke. The major brands are expensive and not distinctive enough to satisfy the changing taste of our target customers. FireStarters offers products that are just ahead of the curve and so affordable that our customers will return to the website often to check out what’s new.

5. Competitive Analysis

Your competitive analysis examines the strengths and weaknesses of competing businesses in your market or industry. This will include direct and indirect competitors. It can also include threats and opportunities, like economic concerns or legal restraints.

The best way to sum up this section is with a classic SWOT analysis. This will explain your company’s position in relation to your competitors.

6. Financial Strategy

Your financial strategy will sum up your revenue, expenses, profit (or loss), and financial plan for the future. It’ll explain how you make money, where your cash flow goes, and how you’ll become profitable or stay profitable.

This is one of the most important sections for lenders and investors. Have you ever watched Shark Tank? They always ask about the company’s financial situation. How has it performed in the past? What’s the ongoing outlook moving forward? How does the business plan to make it happen?

Answer all of these questions in your financial strategy so that your audience doesn’t have to ask. Go ahead and include forecasts and graphs in your plan, too:

• Balance sheet: This includes your assets, liabilities, and equity.
• Profit & Loss (P&L) statement: This details your income and expenses over a given period.
• Cash flow statement: Similar to the P&L, this one will show all cash flowing into and out of the business each month.

It takes cash to change the world—lenders and investors get it. If you’re short on funding, explain how much money you’ll need and how you’ll use the capital. Where are you looking for financing? Are you looking to take out a business loan, or would you rather trade equity for capital instead?

Read More: 16 Financial Concepts Every Entrepreneur Needs to Know

Startup Business Plan Template (Copy/Paste Outline)

Ready to write your own business plan? Copy/paste the startup business plan template below and fill in the blanks.

Executive Summary Remember, do this last. Summarize who you are and your business plan in one page.

Business Overview Describe your business. What’s it do? Who owns it? How’s it structured? What’s the mission statement?

Products and Services Detail the products and services you offer. How do they work? What do you charge?

Market Analysis Write about the state of the market and opportunities. Use date. Describe your customers. Include your UVP.

Competitive Analysis Outline the competitors in your market and industry. Include threats and opportunities. Add a SWOT analysis of your business.

Financial Strategy Sum up your revenue, expenses, profit (or loss), and financial plan for the future. If you’re applying for a loan, include how you’ll use the funding to progress the business.

5 Frame-Worthy Business Plan Examples

Want to explore other templates and examples? We got you covered. Check out these 5 business plan examples you can use as inspiration when writing your plan:

• SBA Wooden Grain Toy Company
• SBA We Can Do It Consulting
• OrcaSmart Business Plan Sample
• Plum Business Plan Template
• PandaDoc Free Business Plan Templates

Get to Work on Making Your Business Plan

If you find you’re getting stuck on perfecting your document, opt for a simple one-page business plan —and then get to work. You can always polish up your official plan later as you learn more about your business and the industry.

Remember, business plans are not a requirement for starting a business—they’re only truly essential if a bank or investor is asking for it.

Ask others to review your business plan. Get feedback from other startups and successful business owners. They’ll likely be able to see holes in your planning or undetected opportunities—just make sure these individuals aren’t your competitors (or potential competitors).

Your business plan isn’t a one-and-done report—it’s a living, breathing document. You’ll make changes to it as you grow and evolve. When the market or your customers change, your plan will need to change to adapt.

That means when you’re finished with this exercise, it’s not time to print your plan out and stuff it in a file cabinet somewhere. No, it should sit on your desk as a day-to-day reference. Use it (and update it) as you make decisions about your product, customers, and financial plan.

Review your business plan frequently, update it routinely, and follow the path you’ve developed to the future you’re building.

Keep Learning: New Product Development Process in 8 Easy Steps

What financial information should be included in a business plan?

Be as detailed as you can without assuming too much. For example, include your expected revenue, expenses, profit, and growth for the future.

What are some common mistakes to avoid when writing a business plan?

The most common mistake is turning your business plan into a textbook. A business plan is an internal guide and an external pitching tool. Cut the fat and only include the most relevant information to start and run your business.

Who should review my business plan before I submit it?

Co-founders, investors, or a board of advisors. Otherwise, reach out to a trusted mentor, your local chamber of commerce, or someone you know that runs a business.

Ready to Write Your Business Plan?

Don’t let creating a business plan hold you back from starting your business. Writing documents might not be your thing—that doesn’t mean your business is a bad idea.

Let us help you get started.

Join our free training to learn how to start an online side hustle in 30 days or less. We’ll provide you with a proven roadmap for how to find, validate, and pursue a profitable business idea (even if you have zero entrepreneurial experience).

Stuck on the ideas part? No problem. When you attend the masterclass, we’ll send you a free ebook with 100 of the hottest side hustle trends right now. It’s chock full of brilliant business ideas to get you up and running in the right direction.

About Jesse Sumrak

Jesse Sumrak is a writing zealot focused on creating killer content. He’s spent almost a decade writing about startup, marketing, and entrepreneurship topics, having built and sold his own post-apocalyptic fitness bootstrapped business. A writer by day and a peak bagger by night (and early early morning), you can usually find Jesse preparing for the apocalypse on a precipitous peak somewhere in the Rocky Mountains of Colorado.

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Business Plan Executive Summary Example & Template

Updated: Jun 3, 2024, 1:03pm

Table of Contents

Components of an executive summary, how to write an executive summary, example of an executive summary, frequently asked questions.

A business plan is a document that you create that outlines your company’s objectives and how you plan to meet those objectives. Every business plan has key sections such as management and marketing. It should also have an executive summary, which is a synopsis of each of the plan sections in a one- to two-page overview. This guide will help you create an executive summary for your business plan that is comprehensive while being concise.

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The executive summary should mimic the sections found in the business plan . It is just a more concise way of stating what’s in the plan so that a reader can get a broad overview of what to expect.

State the company’s mission statement and provide a few sentences on what the company’s purpose is.

Company History and Management

This section describes the basics of where the company is located, how long it has been in operation, who is running it and what their level of experience is. Remember that this is a summary and that you’ll expand on management experience within the business plan itself. But the reader should know the basics of the company structure and who is running the company from this section.

Products or Services

This section tells the reader what the product or service of the company is. Every company does something. This is where you outline exactly what you do and how you solve a problem for the consumer.

This is an important section that summarizes how large the market is for the product or service. In the business plan, you’ll do a complete market analysis. Here, you will write the key takeaways that show that you have the potential to grow the business because there are consumers in the market for it.

Competitive Advantages

This is where you will summarize what makes you better than the competitors. Identify key strengths that will be reasons why consumers will choose you over another company.

Financial Projections

This is where you estimate the sales projections for the first years in business. At a minimum, you should have at least one year’s projections, but it may be better to have three to five years if you can project that far ahead.

Startup Financing Requirements

This states what it will cost to get the company launched and running. You may tackle this as a first-year requirement or if you have made further projections, look at two to three years of cost needs.

The executive summary is found at the start of the business plan, even though it is a summary of the plan. However, you should write the executive summary last. Writing the summary once you have done the work and written the business plan will be easier. After all, it is a summary of what is in the plan. Keep the executive summary limited to two pages so that it doesn’t take someone a long time to peruse what the summary says.

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It might be easier to write an executive summary if you know what to expect. Here is an example of an executive summary that you can use as a template.

Bottom Line

Writing an executive summary doesn’t need to be difficult if you’ve already done the work of writing the business plan itself. Take the elements from the plan and summarize each section. Point out key details that will make the reader want to learn more about the company and its financing needs.

How long is an executive summary?

An executive summary should be one to two pages and no more. This is just enough information to help the reader determine their overall interest in the company.

Does an executive summary have keywords?

The executive summary uses keywords to help sell the idea of the business. As such, there may be enumeration, causation and contrasting words.

How do I write a business plan?

If you have business partners, make sure to collaborate with them to ensure that the plan accurately reflects the goals of all parties involved. You can use our simple business plan template to get started.

What basic items should be included in a business plan?

When writing out a business plan, you want to make sure that you cover everything related to your concept for the business,  an analysis of the industry―including potential customers and an overview of the market for your goods or services―how you plan to execute your vision for the business, how you plan to grow the business if it becomes successful and all financial data around the business, including current cash on hand, potential investors and budget plans for the next few years.

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18 of My Favorite Sample Business Plans & Examples For Your Inspiration

Published: July 01, 2024

I believe that reading sample business plans is essential when writing your own.

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As you explore business plan examples from real companies and brands, it’s easier for you to learn how to write a good one.

So what does a good business plan look like? And how do you write one that’s both viable and convincing? I’ll walk you through the ideal business plan format along with some examples to help you get started.

Table of Contents

Business Plan Types

Business plan format, sample business plan: section by section, sample business plan templates, top business plan examples.

Ultimately, the format of your business plan will vary based on your goals for that plan. I’ve added this quick review of different business plan types that achieve differing goals.

For a more detailed exploration of business plan types, you can check out this post .

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1. Startups

Startup business plans are for proposing new business ideas. If you’re planning to start a small business, preparing a business plan is crucial. The plan should include all the major factors of your business.

You can check out this guide for more detailed business plan inspiration .

2. Feasibility Studies

Feasibility business plans focus on that business's product or service. Feasibility plans are sometimes added to startup business plans. They can also be a new business plan for an already thriving organization.

3. Internal Use

You can use internal business plans to share goals, strategies, or performance updates with stakeholders. In my opinion, internal business plans are useful for alignment and building support for ambitious goals.

4. Strategic Initiatives

A strategic business plan is another business plan that's often shared internally. This plan covers long-term business objectives that might not have been included in the startup business plan.

5. Business Acquisition or Repositioning

When a business is moving forward with an acquisition or repositioning, it may need extra structure and support. These types of business plans expand on a company's acquisition or repositioning strategy.

Growth sometimes just happens as a business continues operations. But more often, a business needs to create a structure with specific targets to meet set goals for expansion. This business plan type can help a business focus on short-term growth goals and align resources with those goals.

I’m going to focus on a startup business plan that needs to be detailed and research-backed as well as compelling enough to convince investors to offer funding. In my experience, the most comprehensive and convincing business plans contain the following sections.

Executive Summary

This all-important introduction to your business plan sets the tone and includes the company description as well as what you will be exchanging for money — whether that’s product lines, services, or product-service hybrids.

Market Opportunity

Information about gaps in your industry’s market and how you plan to fill them, focused on demand and potential for growth.

Competitive Landscape Analysis

An overview of your competitors that includes consideration of their strengths and how you’ll manage them, their weaknesses and how you’ll capitalize on them, and how you can differentiate your offerings in the industry.

Target Audience

Descriptions of your ideal customers, their various problems that you can solve, and your customer acquisition strategy.

Marketing Strategy

This section details how you will market your brand to achieve specific goals, the channels and tactics you’ll utilize to reach those goals, and the metrics you’ll be using to measure your progress.

Key Features and Benefits

This is where you’ll use plain language to emphasize the value of your product/service, how it solves the problems of your target audiences, and how you’ll scale up over time.

Pricing and Revenue

This section describes your pricing strategy and plans for building revenue streams that fit your audiences while achieving your business goals.

This is the final section, communicating with investors that your business idea is worth investing in via profit/loss statements, cash flow statements, and balance sheets to prove viability.

Okay, so now that we have a format established, I’ll give you more specific details about each section along with examples. Truthfully, I wish I’d had this resource to help me flesh out those first business plans long ago.

1. Executive Summary

I’d say the executive summary is the most important section of the entire business plan. It is essentially an overview of and introduction to your entire project.

Write this in such a way that it grabs your readers' attention and guides them through the rest of the business plan. This is important because a business plan can be dozens or hundreds of pages long.

There are two main elements I’d recommend including in your executive summary: your company description and your products and services.

Company Description

This is the perfect space to highlight your company’s mission statement and goals, a brief overview of your history and leadership, and your top accomplishments as a business.

Tell potential investors who you are and why what you do matters. Naturally, they’re going to want to know who they’re getting into business with up front. This is a great opportunity to showcase your impact.

Need some extra help firming up your business goals? I’d recommend HubSpot Academy’s free course to help you set meaningful goals that matter most for your business.

Products and Services

Here, you will incorporate an overview of your offerings. This doesn’t have to be extensive, as it is just a chance to introduce your industry and overall purpose as a business. I recommend including snippets of information about your financial projections and competitive advantage here as well.

Keep in mind that you'll cover many of these topics in more detail later on in the business plan. The executive summary should be clear and brief, only including the most important takeaways.

Executive Summary Business Plan Examples

This example was created with HubSpot’s business plan template . What makes this executive summary good is that it tells potential investors a short story while still covering all of the most important details.

Our Mission

Maria’s Gluten Free Bagels offers gluten-free bagels, along with various toppings, other gluten-free breakfast sandwich items, and coffee. The facility is entirely gluten free. Our team expects to catch the interest of gluten-free, celiac, or health-conscious community members who are seeking an enjoyable cafe to socialize. Due to a lack of gluten-free bagel products in the food industry currently, we expect mild competition and are confident we will be able to build a strong market position.

The Company and Management

Maria’s Gluten Free Bagels was founded in 2010 by Maria Jones, who first began selling her gluten-free bagels online from her home, using social media to spread the word. In 2012 she bought a retail location in Hamilton, MA, which now employs four full-time employees and six part-time employees. Prior to her bagel shop, Maria was a chef in New York and has extensive experience in the food industry.

Along with Maria Jones, Gluten Free Bagel Shop has a board of advisors. The advisors are:

• Jeni King, partner at Winding Communications, Ltd.
• Henry Wilson, president of Blue Robin, LLP.

Our Product

We offer gluten-free products ranging from bagels and cream cheese to blueberry muffins, coffee, and pastries. Our customers are health-conscious, community-oriented people who enjoy gluten-free products. We will create a welcoming, warm environment with opportunities for open mic nights, poetry readings, and other community functions. We will focus on creating an environment in which someone feels comfortable meeting a friend for lunch, or working remotely.

Our Competitive Advantages

While there are other coffee shops and cafes in the North Shore region, there are none that offer purely gluten-free options. This restricts those suffering from gluten-free illnesses or simply those with a gluten-free preference. This will be our primary selling point. Additionally, our market research [see Section 3] has shown a demand for a community-oriented coffee and bagel shop in the town of Hamilton, MA.

Financial Considerations

Our sales projections for the first year are $400,000. We project a 15% growth rate over the next two years. By year three, we project 61% gross margins.

We will have four full-time employees. The salary for each employee will be $50,000.

Start-up Financing Requirements

We are seeking to raise $125,000 in startup to finance year one. The owner has invested $50,000 to meet working capital requirements, and will use a loan of $100,000 to supplement the rest.

Example 2 :

Marianne and Keith Bean have been involved with the food industry for several years. They opened their first restaurant in Antlers, Oklahoma in 1981, and their second in Hugo in 1988. Although praised for the quality of many of the items on their menu, they have attained a special notoriety for their desserts. After years of requests for their flavored whipped cream toppings, they have decided to pursue marketing these products separately from the restaurants.

Marianne and Keith Bean have developed several recipes for flavored whipped cream topping. They include chocolate, raspberry, cinnamon almond, and strawberry. These flavored dessert toppings have been used in the setting of their two restaurants over the past 18 years, and have been produced in large quantities. The estimated shelf life of the product is 21 days at refrigeration temperatures and up to six months when frozen. The Beans intend to market this product in its frozen state in 8 and 12-ounce plastic tubs. They also intend to have the products available in six ounce pressurized cans. Special attention has been given to developing an attractive label that will stress the gourmet/specialty nature of the products.

Distribution of Fancy's Foods Whipped Dream product will begin in the local southeastern Oklahoma area. The Beans have an established name and reputation in this area, and product introduction should encounter little resistance.

Financial analyses show that the company will have both a positive cash flow and profit in the first year. The expected return on equity in the first year is 10.88%

Tips for Writing Your Executive Summary

• Start with a strong introduction of your company that showcases your mission and impact, then outline the products and services you provide.
• Clearly define a problem, explain how your product solves that problem, and show why the market needs your business.
• Be sure to highlight your value proposition, market opportunity, and growth potential.
• Keep it concise and support ideas with data.
• Customize your summary to your audience. For example, you might emphasize finances and return on investment for venture capitalists, whereas you might emphasize community benefits and minimal environmental impact for progressive nonprofits.

For more guidance, check out our tips for writing an effective executive summary .

2. Market Opportunity

This is where you'll detail the opportunity in the market. Ask and answer: Where is the gap in the current industry, and how will my product fill that gap?

To get a thorough understanding of the market opportunity, you'll want to conduct a TAM, SAM, SOM analysis , a SWOT analysis , and perform market research on your industry to get some insights for this section. More specifically, here’s what I’d include.

• The size of the market
• Current or potential market share
• Trends in the industry and consumer behavior
• Where the gap is
• What caused the gap
• How you intend to fill it

Market Opportunity Business Plan Example

I like this example because it uses critical data to underline the size of the potential market and what part of that market this service hopes to capture.

Example: The market for Doggie Pause is all of the dog owners in the metropolitan area and surrounding areas of the city. We believe that this is going to be 2/3 of the population, and we have a goal of gaining a 50% market share. We have a target of a 20% yearly profit increase as the business continues.

Tips for Writing Your Market Opportunity Section

• Focus on demand and potential for growth.
• Use market research, surveys, and industry trend data to support your market forecast and projections.
• Add a review of regulation shifts, tech advances, and consumer behavior changes.
• Refer to reliable sources.
• Showcase how your business can make the most of this opportunity.

3. Competitive Landscape Analysis

Since we’re already speaking of market share, you‘ll also need to create a section that shares details on who the top competitors are. After all, your customers likely have more than one brand to choose from, and you’ll want to understand exactly why they might choose one over another.

My favorite part of performing a competitive analysis is that it can help you uncover the following:

• Industry trends that other brands may not be utilizing.
• Strengths in your competition that may be obstacles to handle.
• Weaknesses in your competition that may help you develop selling points.
• The unique proposition you bring to the market that may resonate with customers.

Competitive Landscape Business Plan Example

I like how the competitive landscape section of this business plan shows a clear outline of who the top competitors are. It also highlights specific industry knowledge and the importance of location. This demonstrates useful experience in the industry, helping to build trust in your ability to execute your business plan.

Competitive Environment

Currently, there are four primary competitors in the Greater Omaha Area: Pinot’s Palette Lakeside (franchise partner), Village Canvas and Cabernet, The Corky Canvas, and Twisted Vine Collective. The first three competitors are in Omaha and the fourth is located in Papillion.

Despite the competition, all locations have both public and private events. Each location has a few sold-out painting events each month. The Omaha locations are in new, popular retail locations, while the existing Papillion location is in a downtown business district.

There is an opportunity to take advantage of the environment and open a studio in a well-traveled or growing area. Pinot’s Palette La Vista will differentiate itself from its competitors by offering a premium experience in a high-growth, influential location.

Tips for Writing Your Competitive Landscape

• Complete in-depth research, then emphasize your most important findings.
• Compare your unique selling proposition (USP) to your direct and indirect competitors.
• Show a clear and realistic plan for product and brand differentiation.
• Look for specific advantages and barriers in the competitive landscape. Then, highlight how that information could impact your business.
• Outline growth opportunities from a competitive perspective.
• Add customer feedback and insights to support your competitive analysis.

4. Target Audience

Use this section to describe who your customer segments are in detail. What is the demographic and psychographic information of your audience? I’d recommend building a buyer persona to get in the mindset of your ideal customers and be clear about why you're targeting them. Here are some questions I’d ask myself:

• What demographics will most likely need/buy your product or service?
• What are the psychographics of this audience? (Desires, triggering events, etc.)
• Why are your offerings valuable to them?

Target Audience Business Plan Example

I like the example below because it uses in-depth research to draw conclusions about audience priorities. It also analyzes how to create the right content for this audience.

The Audience

Recognize that audiences are often already aware of important issues. Outreach materials should:

• Emphasize a pollution-prevention practice
• Tell audience a little about how to prevent pollution
• Tell audience where they can obtain information about prevention.

Message Content

• Focus the content for outreach materials on cost savings, such as when and where pollution prevention is as cheap as or cheaper than traditional techniques. Include facts and figures.
• Emphasize how easy it is to do the right thing and the impacts of not engaging in pollution prevention.
• Stress benefits such as efficiency or better relations with government, for businesses not primarily concerned with public image.

Tips for Writing Your Target Audience Section

• Include details on the size and growth potential of your target audience.
• Figure out and refine the pain points for your target audience , then show why your product is a useful solution.
• Describe your targeted customer acquisition strategy in detail.
• Share anticipated challenges your business may face in acquiring customers and how you plan to address them.
• Add case studies, testimonials, and other data to support your target audience ideas.
• Remember to consider niche audiences and segments of your target audience in your business plan.

5. Marketing Strategy

Here, you‘ll discuss how you’ll acquire new customers with your marketing strategy. I think it’s helpful to have a marketing plan built out in advance to make this part of your business plan easier. I’d suggest including these details:

• Your brand positioning vision and how you'll cultivate it.
• The goal targets you aim to achieve.
• The metrics you'll use to measure success.
• The channels and distribution tactics you'll use.

Marketing Strategy Business Plan Example

This business plan example includes the marketing strategy for the town of Gawler. In my opinion, it works because it offers a comprehensive picture of how they plan to use digital marketing to promote the community.

You’ll also learn the financial benefits investors can reap from putting money into your venture rather than trying to sell them on how great your product or service is.

This business plan guide focuses less on the individual parts of a business plan, and more on the overarching goal of writing one. For that reason, it’s one of my favorites to supplement any template you choose to use. Harvard Business Review’s guide is instrumental for both new and seasoned business owners.

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7 Business Plan Examples to Inspire Your Own (2024)

Need support creating your business plan? Check out these business plan examples for inspiration.

Any aspiring entrepreneur researching how to start a business will likely be advised to write a business plan. But few resources provide business plan examples to really guide you through writing one of your own.

Here are some real-world and illustrative business plan examples to help you craft your business plan .

7 business plan examples: section by section

The business plan examples in this article follow this template:

• Executive summary.  An introductory overview of your business.
• Company description.  A more in-depth and detailed description of your business and why it exists.
• Market analysis.  Research-based information about the industry and your target market.
• Products and services.  What you plan to offer in exchange for money.
• Marketing plan.   The promotional strategy to introduce your business to the world and drive sales.
• Logistics and operations plan.  Everything that happens in the background to make your business function properly.
• Financial plan.  A breakdown of your numbers to show what you need to get started as well as to prove viability of profitability.
• Executive summary

Your  executive summary  is a page that gives a high-level overview of the rest of your business plan. It’s easiest to save this section for last.

In this  free business plan template , the executive summary is four paragraphs and takes a little over half a page:

• Company description

You might repurpose your company description elsewhere, like on your About page, social media profile pages, or other properties that require a boilerplate description of your small business.

Soap brand ORRIS  has a blurb on its About page that could easily be repurposed for the company description section of its business plan.

You can also go more in-depth with your company overview and include the following sections, like in the example for Paw Print Post:

• Business structure.  This section outlines how you  registered your business —as an  LLC , sole proprietorship, corporation, or other  business type . “Paw Print Post will operate as a sole proprietorship run by the owner, Jane Matthews.”
• Nature of the business.  “Paw Print Post sells unique, one-of-a-kind digitally printed cards that are customized with a pet’s unique paw prints.”
• Industry.  “Paw Print Post operates primarily in the pet industry and sells goods that could also be categorized as part of the greeting card industry.”
• Background information.  “Jane Matthews, the founder of Paw Print Post, has a long history in the pet industry and working with animals, and was recently trained as a graphic designer. She’s combining those two loves to capture a niche in the market: unique greeting cards customized with a pet’s paw prints, without needing to resort to the traditional (and messy) options of casting your pet’s prints in plaster or using pet-safe ink to have them stamp their ‘signature.’”
• Business objectives.  “Jane will have Paw Print Post ready to launch at the Big Important Pet Expo in Toronto to get the word out among industry players and consumers alike. After two years in business, Jane aims to drive $150,000 in annual revenue from the sale of Paw Print Post’s signature greeting cards and have expanded into two new product categories.”
• Team.  “Jane Matthews is the sole full-time employee of Paw Print Post but hires contractors as needed to support her workflow and fill gaps in her skill set. Notably, Paw Print Post has a standing contract for five hours a week of virtual assistant support with Virtual Assistants Pro.”

Your  mission statement  may also make an appearance here.  Passionfruit  shares its mission statement on its company website, and it would also work well in its example business plan.

• Market analysis

The market analysis consists of research about supply and demand, your target demographics, industry trends, and the competitive landscape. You might run a SWOT analysis and include that in your business plan. 

Here’s an example  SWOT analysis  for an online tailored-shirt business:

You’ll also want to do a  competitive analysis  as part of the market research component of your business plan. This will tell you who you’re up against and give you ideas on how to differentiate your brand. A broad competitive analysis might include:

• Target customers
• Unique value add  or what sets their products apart
• Sales pitch
• Price points  for products
• Shipping  policy
• Products and services

This section of your business plan describes your offerings—which products and services do you sell to your customers? Here’s an example for Paw Print Post:

• Marketing plan

It’s always a good idea to develop a marketing plan  before you launch your business. Your marketing plan shows how you’ll get the word out about your business, and it’s an essential component of your business plan as well.

The Paw Print Post focuses on four Ps: price, product, promotion, and place. However, you can take a different approach with your marketing plan. Maybe you can pull from your existing  marketing strategy , or maybe you break it down by the different marketing channels. Whatever approach you take, your marketing plan should describe how you intend to promote your business and offerings to potential customers.

• Logistics and operations plan

The Paw Print Post example considered suppliers, production, facilities, equipment, shipping and fulfillment, and inventory.

Financial plan

The financial plan provides a breakdown of sales, revenue, profit, expenses, and other relevant financial metrics related to funding and profiting from your business.

Ecommerce brand  Nature’s Candy’s financial plan  breaks down predicted revenue, expenses, and net profit in graphs.

It then dives deeper into the financials to include:

• Funding needs
• Projected profit-and-loss statement
• Projected balance sheet
• Projected cash-flow statement

You can use this financial plan spreadsheet to build your own financial statements, including income statement, balance sheet, and cash-flow statement.

Types of business plans, and what to include for each

A one-page business plan is meant to be high level and easy to understand at a glance. You’ll want to include all of the sections, but make sure they’re truncated and summarized:

• Executive summary: truncated
• Market analysis: summarized
• Products and services: summarized
• Marketing plan: summarized
• Logistics and operations plan: summarized
• Financials: summarized

A startup business plan is for a new business. Typically, these plans are developed and shared to secure  outside funding . As such, there’s a bigger focus on the financials, as well as on other sections that determine viability of your business idea—market research, for example.

• Market analysis: in-depth
• Financials: in-depth

Your internal business plan is meant to keep your team on the same page and aligned toward the same goal.

A strategic, or growth, business plan is a bigger picture, more-long-term look at your business. As such, the forecasts tend to look further into the future, and growth and revenue goals may be higher. Essentially, you want to use all the sections you would in a normal business plan and build upon each.

• Market analysis: comprehensive outlook
• Products and services: for launch and expansion
• Marketing plan: comprehensive outlook
• Logistics and operations plan: comprehensive outlook
• Financials: comprehensive outlook

Feasibility

Your feasibility business plan is sort of a pre-business plan—many refer to it as simply a feasibility study. This plan essentially lays the groundwork and validates that it’s worth the effort to make a full business plan for your idea. As such, it’s mostly centered around research.

Set yourself up for success as a business owner

Building a good business plan serves as a roadmap you can use for your ecommerce business at launch and as you reach each of your business goals. Business plans create accountability for entrepreneurs and synergy among teams, regardless of your  business model .

Kickstart your ecommerce business and set yourself up for success with an intentional business planning process—and with the sample business plans above to guide your own path.

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Business plan examples FAQ

How do i write a simple business plan, what is the best format to write a business plan, what are the 4 key elements of a business plan.

• Executive summary: A concise overview of the company's mission, goals, target audience, and financial objectives.
• Business description: A description of the company's purpose, operations, products and services, target markets, and competitive landscape.
• Market analysis: An analysis of the industry, market trends, potential customers, and competitors.
• Financial plan: A detailed description of the company's financial forecasts and strategies.

What are the 3 main points of a business plan?

• Concept: Your concept should explain the purpose of your business and provide an overall summary of what you intend to accomplish.
• Contents: Your content should include details about the products and services you provide, your target market, and your competition.
• Cashflow: Your cash flow section should include information about your expected cash inflows and outflows, such as capital investments, operating costs, and revenue projections.

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Business Plan Example and Template

Learn how to create a business plan

What is a Business Plan?

A business plan is a document that contains the operational and financial plan of a business, and details how its objectives will be achieved. It serves as a road map for the business and can be used when pitching investors or financial institutions for debt or equity financing .

A business plan should follow a standard format and contain all the important business plan elements. Typically, it should present whatever information an investor or financial institution expects to see before providing financing to a business.

Contents of a Business Plan

A business plan should be structured in a way that it contains all the important information that investors are looking for. Here are the main sections of a business plan:

1. Title Page

The title page captures the legal information of the business, which includes the registered business name, physical address, phone number, email address, date, and the company logo.

2. Executive Summary

The executive summary is the most important section because it is the first section that investors and bankers see when they open the business plan. It provides a summary of the entire business plan. It should be written last to ensure that you don’t leave any details out. It must be short and to the point, and it should capture the reader’s attention. The executive summary should not exceed two pages.

3. Industry Overview

The industry overview section provides information about the specific industry that the business operates in. Some of the information provided in this section includes major competitors, industry trends, and estimated revenues. It also shows the company’s position in the industry and how it will compete in the market against other major players.

4. Market Analysis and Competition

The market analysis section details the target market for the company’s product offerings. This section confirms that the company understands the market and that it has already analyzed the existing market to determine that there is adequate demand to support its proposed business model.

Market analysis includes information about the target market’s demographics , geographical location, consumer behavior, and market needs. The company can present numbers and sources to give an overview of the target market size.

A business can choose to consolidate the market analysis and competition analysis into one section or present them as two separate sections.

5. Sales and Marketing Plan

The sales and marketing plan details how the company plans to sell its products to the target market. It attempts to present the business’s unique selling proposition and the channels it will use to sell its goods and services. It details the company’s advertising and promotion activities, pricing strategy, sales and distribution methods, and after-sales support.

6. Management Plan

The management plan provides an outline of the company’s legal structure, its management team, and internal and external human resource requirements. It should list the number of employees that will be needed and the remuneration to be paid to each of the employees.

Any external professionals, such as lawyers, valuers, architects, and consultants, that the company will need should also be included. If the company intends to use the business plan to source funding from investors, it should list the members of the executive team, as well as the members of the advisory board.

7. Operating Plan

The operating plan provides an overview of the company’s physical requirements, such as office space, machinery, labor, supplies, and inventory . For a business that requires custom warehouses and specialized equipment, the operating plan will be more detailed, as compared to, say, a home-based consulting business. If the business plan is for a manufacturing company, it will include information on raw material requirements and the supply chain.

8. Financial Plan

The financial plan is an important section that will often determine whether the business will obtain required financing from financial institutions, investors, or venture capitalists. It should demonstrate that the proposed business is viable and will return enough revenues to be able to meet its financial obligations. Some of the information contained in the financial plan includes a projected income statement , balance sheet, and cash flow.

9. Appendices and Exhibits

The appendices and exhibits part is the last section of a business plan. It includes any additional information that banks and investors may be interested in or that adds credibility to the business. Some of the information that may be included in the appendices section includes office/building plans, detailed market research , products/services offering information, marketing brochures, and credit histories of the promoters.

Business Plan Template

Here is a basic template that any business can use when developing its business plan:

Section 1: Executive Summary

• Present the company’s mission.
• Describe the company’s product and/or service offerings.
• Give a summary of the target market and its demographics.
• Summarize the industry competition and how the company will capture a share of the available market.
• Give a summary of the operational plan, such as inventory, office and labor, and equipment requirements.

Section 2: Industry Overview

• Describe the company’s position in the industry.
• Describe the existing competition and the major players in the industry.
• Provide information about the industry that the business will operate in, estimated revenues, industry trends, government influences, as well as the demographics of the target market.

Section 3: Market Analysis and Competition

• Define your target market, their needs, and their geographical location.
• Describe the size of the market, the units of the company’s products that potential customers may buy, and the market changes that may occur due to overall economic changes.
• Give an overview of the estimated sales volume vis-à-vis what competitors sell.
• Give a plan on how the company plans to combat the existing competition to gain and retain market share.

Section 4: Sales and Marketing Plan

• Describe the products that the company will offer for sale and its unique selling proposition.
• List the different advertising platforms that the business will use to get its message to customers.
• Describe how the business plans to price its products in a way that allows it to make a profit.
• Give details on how the company’s products will be distributed to the target market and the shipping method.

Section 5: Management Plan

• Describe the organizational structure of the company.
• List the owners of the company and their ownership percentages.
• List the key executives, their roles, and remuneration.
• List any internal and external professionals that the company plans to hire, and how they will be compensated.
• Include a list of the members of the advisory board, if available.

Section 6: Operating Plan

• Describe the location of the business, including office and warehouse requirements.
• Describe the labor requirement of the company. Outline the number of staff that the company needs, their roles, skills training needed, and employee tenures (full-time or part-time).
• Describe the manufacturing process, and the time it will take to produce one unit of a product.
• Describe the equipment and machinery requirements, and if the company will lease or purchase equipment and machinery, and the related costs that the company estimates it will incur.
• Provide a list of raw material requirements, how they will be sourced, and the main suppliers that will supply the required inputs.

Section 7: Financial Plan

• Describe the financial projections of the company, by including the projected income statement, projected cash flow statement, and the balance sheet projection.

Section 8: Appendices and Exhibits

• Quotes of building and machinery leases
• Proposed office and warehouse plan
• Market research and a summary of the target market
• Credit information of the owners
• List of product and/or services

Related Readings

Thank you for reading CFI’s guide to Business Plans. To keep learning and advancing your career, the following CFI resources will be helpful:

• Corporate Structure
• Three Financial Statements
• Business Model Canvas Examples
• See all management & strategy resources
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Nicholas G. Coriano

Business Plan Writer

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Home » Employer Resources » Startup Center » The Ultimate Guide to Creating Investor-Friendly Business Plans [Format Guide]

The Ultimate Guide to Creating Investor-Friendly Business Plans [Format Guide]

Are you an aspiring entrepreneur wondering what a business plan should look like and how to create one? A well-structured business plan is an essential part of any successful venture. But it may seem challenging to give shape to your business idea and not miss out on any important details.

In this blog, we’ll discuss the key elements of a business plan and provide you with a useful business plan format with sample statements to help you on your way.

Table of Contents

Business Plan: An Overview

A business plan is a detailed document that outlines the objectives, strategies, and tactics of a business. It is typically used to secure investments, financing, and other forms of support from stakeholders. The document should include information such as descriptions of the company, its products and services, its customers, its marketing and financial plans, and its operational plans. Having a business plan is crucial for any business. It can ensure that everything is taken into account and that the business is well-prepared to succeed.

Business Plan Format with Sample Templates

Writing a business proposal can be tricky. Whether it is a small or large business, there are a few key elements you should consider when discussing a business strategy to enhance your business plan. This section provides sample templates that can help you streamline your unique business proposal.

1. Give an Executive Summary

An executive summary in a business plan is a brief overview that outlines the major points of the plan. It should be concise and engaging so that it captures the attention of potential investors or lenders. The summary should be in paragraphs with comprehensible headings and points. To write an executive summary, you should briefly answer the following questions (not necessarily all):

• What is the mission of your business or your company/organization?
• How did the idea of business come up?
• Who has the highest leadership?
• Which industry does the business belong to?
• What is going to be the employee base?
• What are the business’s products and services?
• What are the competitive advantages of the business in the already existing market/industry?
• What marketing strategy will be used?
• How many different operational teams are going to form?
• What is going to be the location?
• Who are the stakeholders?
• How will you fund the business?
• How much money is required to set up the business?
• What are its future financial targets?

Here is an example of an executive summary of an organic food product start-up.

“[Company Name] is a start-up business venture that specializes in the production and distribution of organic health food products. It was founded by two entrepreneurs who have 10 years of combined experience in the health food industry. The company is located in a major metropolitan area.

Our goal is to become the top provider of organic health food products in our market. We plan to do this by providing high-quality products and services and excellent customer service. We have identified some key competitive advantages that will help us succeed, including our experienced management team, our strong network of suppliers, and our commitment to innovation.”

2. Talk About the Business’s Key Products and Services

In this section, talk about the key products and services that your business plans to offer, along with their value proposition. Here, the term value proposition means why a person will care to buy your product or service. It also uncovers unexplored and potentially marketable opportunities.

Here’s a business proposal example that includes details of key products and services for an organic healthy food product start-up:

“Our business offers organic foods that are healthier and more sustainable. Our value proposition is that our customers can enjoy healthy, farm-fresh foods while feeling good about contributing to the environment. We strive to offer a wide range of products, from organic produce to organic sauces, fruit bars, and snacks.

As dietary habits have evolved, there are a significant number of people who prefer or require gluten-free products due to their health issues. We strive to produce gluten-tolerance-tested, authentic, and trustworthy gluten-free products with delivery and online ordering to make purchasing easier for our customers.”

3. Insight on Competitive Market Analysis

Business planners need to possess comprehensive knowledge of their target industry and market. Having great business analysis skills can help a business planner get a clear understanding of how to compete effectively and gain a foothold in the market. This section should cover the following information:

• Market Size: Describe the size of the industry, the expected growth rate, and the potential earnings it offers.
• Target Audience: Who are the perfect customers for your business? Include details like their age, where they live, and their preferences.
• Competitors: Write about your key competitors’ strengths and weaknesses and how you plan to counter them.
• USP (Unique Selling Point): Cite what distinguishes your product or service from the competition. What’s your marketing plan to set yourself apart from the competition?
• Price and Profit: Share what pricing scheme your business will follow and the estimated profit margin.
• Rules and Regulations: Specify any special rules or laws you must follow in your industry.

An example to describe the market analysis in the business proposal template for an organic healthy food product’s start-up will be like this:

“The health food industry in India is rapidly expanding, with a compound annual growth rate (CAGR) of 20% and an expected CAGR of 16% by 2026, equivalent to $30 billion. This growth is attributed to the increasing number of health-conscious individuals, who are expected to grow from 100 million to 176 million by 2026. Healthy snacking categories like cookies, fruit snacks, snack bars, and trail mixes are expected to experience significant growth.

Our products and services stand out due to our commitment to quality and reasonable prices. Our experienced management team, strong supplier network, and innovation are key competitive advantages. We aim to market our products to health-conscious consumers seeking organic alternatives to conventional foods, aiming to become the leading organic food supplier.”

4. Target Audience Selection

A business’s success is incomplete without fostering and developing its customer base. “You must know your customers and the customers must know you” – this should be the motto for your business.

After in-depth research on target customers, you can form the right marketing and sales strategies. The best way to identify customers is to understand their problems and needs. Simply put, your business’s products and services must solve their problems and fulfill their wants. Here’s an example to share about the target audience selection for an organic, healthy food product start-up:

“Our target audience is adults aged 18-40 who are health-conscious and interested in organic options. We will focus our marketing and sales efforts on this demographic, as they are likely to be more open to trying new products and more likely to embrace organic alternatives. Our goal is to become the leading organic food supplier for this demographic.”

5. Structure of the Company’s Management and Team

This section of the business plan template will discuss the teams and departments that will make the business run. Briefly outline the roles and responsibilities of a position and create a job posting to hire the right employee.

Here is one way to briefly mention your company’s management team structure:

We will have a CEO, COO, CFO, and other executive positions to manage the company’s operations. Several teams will be involved in running the business, including a customer service team, administration, human resources, sales and marketing team, finance team, operations team, and product development team. Each team would have its own set of roles and responsibilities.”

6. Marketing and Promotional Strategies

This is one of the most crucial parts of your business plan. The right marketing and promotional plans help spread the word about your product or service, increase overall brand awareness, capture market share, and thereby, increase the customer base, sales, and profits. Here is a brief overview of marketing and promotional strategies in your business proposal:

“Our marketing strategy is centered around a multi-faceted approach to engaging with our customers. We will create interesting and relevant content for social media platforms, optimize our website for search engines, collaborate with influencers, run targeted online ads, and send out email campaigns.

Our promotional efforts will include limited-time discounts, loyalty programs, and exclusive events to connect with our customers on a personal level. We plan to expand our outreach through partnerships with complementary businesses and attending industry events. To measure the effectiveness of our strategies, we will leverage analytics tools and gather customer feedback to make necessary adjustments. Our ultimate aim is to build trust and credibility in our brand.”

7. Details of Developing Sales Funnel

The growth strategy of a business depends heavily on its sales funnel strategy. This is because successful sales will lead to revenue growth and business expansion. An example to mention about the sales funnel in the business plan model is:

“Our sales funnel is designed to help our business generate more leads and close more sales. We will start by optimizing our online presence to increase visibility and attract potential customers. From there, we will create content and campaigns to nurture leads and build valuable customer relationships. We will then use analytics and other data-driven tactics to identify qualified prospects and target them with effective messaging and emails. Finally, we plan to use automated tools to manage the sales process from start to finish.”

8. Lay Out Your Financial Plan and Budget

This point of your business proposal will include details of the budget, balance sheet, revenue generation, cost reduction strategies, and other expenses. It should talk about the costs required to cover all business operations, management, and estimated future revenue projections. Here is a template of a business budget.

9. Add Appendix to Provide Additional Details

The appendix to a business proposal template includes extra documents that give more information about the proposal. You can put in any part that needs evidence, facts, or reports. Normally, the appendix can have these documents:

• Market research with charts and data from other sources.
• Licenses, contracts, certificates, or patent papers.
• Maps and plans for expanding the business facility.
• Contact details for team members, board members, and current investors.
• Reports and statements from quality-check experts.
• Financial documents like the balance sheet and the company’s account statements.

Every business needs a one-of-a-kind business plan format. It should contain all the necessary information and documents to give the reader, investors, and stakeholders a comprehensive overview of the proposed business. By taking the time to structure and create a detailed business plan, entrepreneurs, business planners, and analysts can create a clear and concise guide to help them achieve their goals. Executing a successful business plan, therefore, requires skilled professionals. If you are interested in the field of business management and helping businesses make valuable decisions, then look for work from home accounts jobs to contribute.

Have you ever drafted a business plan? Tell us in the comments below!

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Sandipta Banerjee has completed her Master's in English Literature and Language. She has been working in the field of editing and writing for the past five years. She started her writing journey at a very young age with her poems which have now evolved into a poetry blog. She was working as Editorial Head in a US-based publishing house before joining Internshala.

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Cloud Kitchen Business Model: Examples, Benefits, Business Plan, and Investment Ideas

• Cloud Kitchen
• August 9, 2024

Cloud kitchens are shaking up the food industry in the USA. They’re growing fast, at a rate of 11.8% each year, and big brands are jumping on this trend. In 2021, the real estate company CBRE predicted that ghost kitchens would make up 21% of the U.S. restaurant industry by 2025 .

This blog contains the ins and outs of various cloud kitchen models. Ever wondered how a restaurant without tables or chairs works? You’ll learn about single-brand cloud kitchens like Wow Bao, which focuses only on delivery. Discover multi-brand cloud kitchens like Rebel Foods, offering many cuisines in one place. Explore the pros and cons of delivery app-owned kitchens, shared commissaries, and franchises. Finally, see how hybrid models blend different services. Find out which model suits your business best and how to succeed in this exciting food trend.

1. Single Brand Cloud Kitchen

Ever heard of a restaurant without tables or chairs? That’s a single-brand cloud kitchen model! A single-brand cloud kitchen is like your secret kitchen, focusing on just one type of food—maybe your favorite pizzas or awesome burgers. It is a delivery-only restaurant, a concept that’s becoming increasingly popular in the restaurant industry. Unlike a traditional brick and mortar restaurant, these kitchens are set up specifically for delivery, allowing restaurant owners to streamline operations and reduce overhead costs. This innovative approach to dining is reshaping how we think about the cloud kitchen business models and offering new opportunities in the food delivery market.

Famous Cloud Kitchen Example: Wow Bao’s cloud kitchen in the United States represents a single-brand cloud kitchen; it is a brand-owned cloud kitchen that specializes in Asian-inspired foods such as steamed buns, potstickers, and rice bowls, only accepts delivery and takeaway orders, removing the need for a permanent eating location. This focus allows them to refine their menu and manage costs effectively. Their locations in cities like Chicago and New York are in cost-effective industrial areas. Advanced technology helps them streamline operations, manage orders, and maintain quality, ensuring that every dish is fresh and well-prepared.

Concept: The idea of a single-brand Cloud Kitchen is an online-only restaurant that doesn’t have an actual location. Customers use apps or websites to order their favorite meals and give delivery information. The cloud kitchen’s special tablet or system gets these orders and tells the cooks to start making the food. It’s like a virtual restaurant where you can order tasty food and deliver it to your door.

Cost Savings: No dining area means you can set up your kitchen in cheaper spots and need fewer staff since there’s no need for waiters.

Focus on Quality: A smaller, specialized menu ensures that every dish is perfect. Less distractions also allow the chefs to maintain high standards for every order.

Flexibility: You can set up your kitchen in various places, even less expensive areas, and it’s easier to open new cloud kitchens to reach more customers.

Efficiency: By focusing on delivery, you can streamline operations and get food out quickly. Advanced software helps manage orders and track deliveries.

Wider Reach: By focusing on delivery, your restaurant business can serve a larger area, reaching more people who prefer eating at home.

Limited Customer Interaction: Without face-to-face contact, getting immediate feedback is harder, which helps improve service and menu items. Also, customers miss out on the atmosphere and experience of a traditional restaurant.

Underutilization During Off-Peak Times: Walk-in traffic is necessary for the kitchen to avoid slow periods, affecting overall profits.

Marketing and Brand Awareness: Building your brand can be tougher without a physical location. You should invest more in online marketing to attract and keep customers coming back for more.

2. Multi-Brand Cloud Kitchen

A Multi-Brand Cloud Kitchen is a cloud kitchen model in which several restaurant brands operate out of a single kitchen facility. This arrangement enables different brands, usually under the same parent company, to share resources and infrastructure. Each brand can offer a range of cuisines from the same location, maximizing efficiency and reducing costs. 

Famous Examples : All Day Kitchens is a standout example of a multi-brand cloud kitchen in the USA. They operate a network of small, distributed kitchens close to residential areas, allowing quick and efficient delivery. Each kitchen serves food from numerous local restaurants, enabling customers to order from multiple eateries in a single delivery. This model helps local restaurants scale without traditional setups’ overhead costs, enhancing operational efficiency and customer satisfaction. All Day Kitchens has rapidly grown, boasting impressive delivery times and profitability.

Concept: A multi-brand cloud kitchen operates from a single building, sharing resources such as equipment, supplies, and workers. This configuration lowers expenses and increases efficiency. Customers can place orders via numerous delivery apps or straight on brand websites. The kitchen can handle many cuisines simultaneously, and the chefs are educated to maintain good quality across all menu options. Advanced software organizes orders, maintains inventories, and optimizes delivery routes. Once cooked, the food is wrapped and given to delivery drivers, ensuring rapid and efficient service.

Cost Efficiency: Sharing kitchen resources reduces costs on rent, utilities, and equipment. Purchasing ingredients in bulk lowers food expenses across brands.

Flexibility and Scalability: By adding new brands or entering new markets, multi-brand cloud kitchens readily grow without requiring additional physical sites, enabling easy testing and rollout of new menu items.

Resource Optimization: Using the same kitchen staff, equipment, and space for multiple brands increases resource efficiency and minimizes downtime.

Market Reach: The more the cuisine is equal, the wider the market reach. Offering a range of cuisines from one location attracts a larger customer base and boosts revenue. Cross-promotion between brands increases overall visibility.

Risk Mitigation: Operating multiple brands reduces financial risk enables testing new concepts, and avoids chances of failure.

Operational Complexity: Running multiple brands from one kitchen can be quite challenging, especially during busy times. It requires precise coordination to keep quality consistent across different menus and dishes.

Brand Identity: When several brands share a single space, their unique identities might become blurred, reducing their appeal. Creating distinct and compelling marketing strategies for each brand can also be a tough and time-consuming.

Resource Allocation: Sharing kitchen staff and equipment among different brands can strain resources, leading to slower service and possible mistakes. Managing inventory for multiple brands demands careful oversight to avoid waste and ensure everything is in stock.

Customer Experience: With a physical restaurant, connecting personally with customers is easier, which can impact their loyalty. Relying on third-party delivery services introduces risks like high fees and inconsistent service.

Technological Dependence: A heavy reliance on technology means that any system issues can significantly disrupt operations. Managing large amounts of customer data also increases the risk of breaches, requiring strong security measures.

3. Delivery App-Owned Cloud Kitchen

A Delivery App-Owned Cloud Kitchen is a cloud kitchen operated by food delivery platforms. These kitchens prepare food exclusively for delivery without a dine-in option. The delivery app owns and manages the kitchen space, providing infrastructure and technology for various restaurant brands to cook and fulfill online orders efficiently.  

Famous Examples : Uber Eats runs virtual restaurants that only prepare food for delivery, using their extensive network to reach customers quickly. DoorDash also operates cloud kitchens where multiple brands cook exclusively for delivery, with locations chosen to speed up service. Meanwhile, Deliveroo’s Deliveroo Editions features a network of cloud kitchens hosting various brands, helping them expand delivery without opening new physical spots. These examples highlight how cloud kitchens are evolving to meet today’s delivery needs.

Concept : Delivery app-owned cloud kitchens (such as Uber Eats)  are a strategic combination of food preparation and delivery services. These kitchens are run directly by online food delivery platforms that concentrate only on cooking meals for delivery via their applications. Unlike typical restaurants, they do not serve clients on-site and instead rely on their parent company’s extensive delivery network to complete orders. This concept simplifies operations since the kitchens are designed for speed and efficiency while preparing and delivering orders. These solutions can maintain constant service quality while reducing delivery time by regulating the kitchen and the delivery process. Using innovative technology to manage orders, maintain inventory, and coordinate delivery improves operational efficiency and customer happiness.

Cost Savings : By sharing kitchen space, restaurants save money on rent, utilities, and upkeep. They do not need a physical store, so their costs are lower. 

Wider Reach : The kitchen’s visibility on popular delivery apps increases its reachability. It can attract more customers without having a physical restaurant. These kitchens can also open in different locations quickly, helping restaurants grow their business faster.

Efficient Operations : Delivery apps provide advanced technology to manage orders and track inventory, making kitchen operations smoother and faster. 

Flexible and Scalable : The expansion of cloud kitchens is easy. It can be done by opening new locations or adding new brands without much investment. They can also quickly try out new menu items or concepts to keep up with changing customer tastes.

Data Insights : Delivery apps gather important information about what customers like and how they order. This data helps restaurants improve their menus and make better business decisions. Performance metrics from the app also help restaurants see where they can improve.

Better Customer Experience : Customers enjoy the convenience of ordering from many brands through one app. The reliable delivery service ensures their food arrives on time and as ordered. Plus, having many brands in one kitchen means more choices for different tastes.

Limited Control : Restaurants may not have much say in how their brand appears on the app, which can affect its image. Also, the app controls customer data, making it hard for restaurants to connect directly with customers.

High Dependence : Big commission fees paid to the app can cut profits, and any changes the app makes can hurt visibility and earnings. Restaurants have little control over these changes.

Operational Challenges : Managing multiple brands from one kitchen is complex, with different menus and ingredients. Keeping quality consistent across brands is also difficult.

Financial Risks : Setting up a cloud kitchen needs a lot of money for tech, equipment, and training, which can be tough for small businesses. Fluctuating demand can lead to wasted resources and unpredictable revenue.

Customer Experience : Without a physical store, building a personal connection with customers is harder, which might affect loyalty. Relying on delivery services can also lead to high fees, delays, and inconsistent service.

Tech Dependence : Heavy reliance on technology means any tech issues can disrupt operations. Plus, handling lots of customer data increases the risk of data breaches, needing strong security.

4. Commissary/Shared Kitchen Model

Originally designed for food truck operators’ requirements, the Commissary/Shared Kitchen Model is a commercial-grade kitchen leased by many restaurants. It offers necessary cooking, cleaning, food storage tools, and equipment. This approach lets foodies run without having to pay for a full kitchen.

Famous Examples : The Commissary or Shared Kitchen Model has been instrumental in expanding many famous food brands. For example, the Vancouver, Canada-based Kozu Sushi Pizza serves a unique combination of sushi and pizza out of the Coho Commissary Kitchens. Famous American gyros and platter makers The Halal Guys eliminate the need for additional storefronts by using shared kitchens across many US sites to increase delivery reach. 

Concept : Shared kitchens are spaces with pre-installed arrangements of kitchen gear. The commercial kitchen spaces have different chefs, first-timers, food truck owners, and stall owners who can find breakthroughs. They can rent the kitchen by the hour, day, or month. This way, they can cook and sell food without spending too much money. 

Cost-Effective Option : Renting a shared kitchen is much cheaper than building your own, perfect for new food businesses and startups.

Shared Resources : You can use high-quality, commercial-grade kitchen gear without a big upfront cost.

Potential Collaboration : Working alongside other food entrepreneurs can lead to valuable networking and partnerships.

Scalability : Easily rent more kitchen time or space as your business grows without a huge investment.

Compliance and Safety : Shared kitchens meet health and safety regulations, ensuring you operate legally.

Less Kitchen Control : Customization of the kitchen is not possible in shared spaces as the brand does not fully own the place. 

Access and Scheduling : The most negative aspect of shared kitchens is that they can get crowded during busy times, making it hard to find a spot to cook.

Increased Costs : While renting a full kitchen is cheaper than owning one, rental fees can still be significant, especially for small businesses.

Brand Recognition and Customer Proximity : Operating from a shared kitchen can limit your ability to build a strong brand identity.

Operational Challenges : Managing operations in a shared space requires careful planning to avoid disruptions and conflicts with other businesses. 

5. Franchise Model

The franchise model for cloud kitchens allows you to run your branch of a well-known food brand without needing a full-service restaurant. You pay an initial fee to use their name, logo, and business plan, plus ongoing royalties. In return, the brand provides training, marketing, and support, making succeeding easier. This model is popular because it combines the stability of an established brand with the entrepreneurial spirit of owning your own business.

Famous Examples : Wayback Burgers is a great example of a successful franchise. Launched in 1991, it now has over 170 locations. While most of its outlets are full-service restaurants, it also offers ghost kitchens. Their menu includes burgers, chicken meals, salads, sandwiches, and milkshakes. By opting for a Wayback Burgers cloud kitchen, you save on business costs, enter new markets, and delight customers with premium burgers and other delicious foods without the overhead of a full-service restaurant.

Concept : A franchise model lets you run your branch of a famous brand. You pay an initial fee to use their name, logo, and business plan, plus ongoing royalties. In return, the brand gives you training, marketing, and support, making success easier than starting from scratch. It’s a win-win: the brand expands with less risk, and you get their reputation and customer base.

Faster Brand Recognition: Customers will recognize and trust new cloud kitchens faster using a well-known food brand.

Built-In Customer Base: Franchisees take advantage of customer trust and brand recognition, speeding up market entry and boosting initial sales.

Operational help: The owner provides franchisees with thorough training, operational rules, and ongoing help, which lowers the chance that the business will fail.

Standardized Processes: The staff and the owner follow pre-defined processes and systems for consistent service and food quality. 

Marketing and advertising: The brand’s marketing keeps the customer aware of new offers. 

Initial Fees: You’ll need to pay a significant upfront license fee, which adds to your startup costs.

Ongoing Royalties: Regular royalty payments to the company can reduce your overall profits.

Strict Compliance: You have to follow the franchisor’s rules, limiting your ability to make independent decisions.

Limited Customization: To maintain brand consistency, you can’t change much about the menus, marketing tactics, or operations.

Operational Constraints: There are limits on where you can source goods, pricing, and the kinds of promotions you can run.

Innovation Limitations: Sticking to the franchisor’s model can restrict your creativity and make adapting to local market trends tough.

Corporate Cloud Kitchens

Think of it as a big, shared kitchen where several restaurants cook their meals. These kitchens, also called ghost kitchens, don’t have dining areas. These ghost kitchen models instead focus on online orders and delivery through apps like Uber Eats or DoorDash. This setup helps keep costs low and reach more customers without needing a physical restaurant.

Conclusion 

After researching the numerous restaurant models, their advantages, and drawbacks, it’s time to choose which one best meets your company’s objectives. Whether you opt for pop up locations, a delivery only business model, or a virtual kitchen, the choice depends on your target market and resources. Some may find dark kitchens or a central kitchen appealing for their low overhead and efficient production. Whichever model you decide on, choosing the right tech partner is important to control costs and streamline operations. An integrated kitchen display system can be crucial for managing the entire business operation, from order taking to food preparation. Additionally, leveraging the right marketing channels will help you reach your audience effectively and maximize your restaurant’s visibility and success.

That’s where Restroworks can help— Restroworks Cloud Kitchen Software .

Frequently Asked Questions

Cloud kitchens can make substantial income due to lower overhead costs and high demand for delivery services. Successful ones often surpass traditional restaurants in profitability. However, exact earnings depend on location, market demand, and operational efficiency.

Cloud kitchens can be both B2B and B2C. They enable restaurants and brands to operate delivery and takeout locations without a storefront (B2B), while also facilitating direct sales to consumers (B2C) through online platforms.

Cloud kitchens are quite successful due to low overhead costs and high profit margins. They are popular among food entrepreneurs and established restaurants for expanding delivery services. Success, however, depends on factors like location, market demand, and operational efficiency.

CloudKitchens, founded by Travis Kalanick, provides shared kitchen spaces for multiple food brands. They enable delivery-only food services by offering necessary infrastructure and technology.

Kitchen United in the USA provides shared kitchen spaces for multiple food brands to operate delivery-only services. They partner with various restaurants and virtual brands, offering a streamlined solution for food preparation and delivery. 

In the USA, cloud kitchens, also known as ghost kitchens, are commercial food preparation facilities for delivery-only brands. They rely on online ordering platforms without having physical dining areas.

Cloud kitchens offer lower startup and operational costs, flexibility, and the ability to reach a wider audience through delivery platforms. They allow businesses to focus on food preparation and marketing without managing a physical restaurant.

Yes, cloud kitchens are worth it due to their cost-effectiveness and potential for high profit margins. They are ideal for startups and small businesses looking to enter the food industry with minimal risk.

A cloud kitchen is a commercial kitchen used solely for preparing food for delivery. They do not offer dine-in or take-out options, focusing exclusively on delivering fresh, made-to-order meals.

Yes, you can operate a cloud kitchen from home, primarily taking orders from online platforms or phone calls. This setup doesn’t require a dine-in area and can be a cost-effective way to start a food business.

CloudKitchens continues to expand, providing infrastructure for delivery-focused food businesses. They have grown significantly, helping numerous brands operate efficiently in the food delivery market.

Manasi Sharma

Manasi Sharma is the Product Marketing Manager at Restroworks. With a dynamic role in product and marketing teams and experience in the F&B industry, she drives product visibility on our website by aligning with customer needs. Her focus on understanding user requirements ensures that Restroworks delivers solutions tailored to meet customer expectations effectively

Restroworks is a leading platform that specializes in providing technological solutions to the restaurant industry. It stands out for its ability to streamline operations, enhance customer experiences, and enable scalability for global restaurant chains.

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How to Create a Successful 30-60-90-Day Plan for New IT Managers

When hiring a new IT manager, it’s essential to equip them with the necessary tools to hit the ground running. This is why developing a 30 60 90 day plan template is not only beneficial but crucial. This document outlines target milestones the new manager should achieve within their first three months, setting a clear path to success.

A successful plan clarifies short and long-term priorities, establishes measurable goals, and identifies key stakeholders for collaboration and support.

In this article, we’ll guide you through the steps to create a 30-60-90-day plan that ensures your new IT manager integrates smoothly and effectively into your organization.. First, let’s define what this plan really is. 

• What is a 30-60-90-Day Plan?

A 30-, 60-, or 90-day plan is a strategic outline that serves as an essential onboarding plan for managers, guiding them through their first three months on the job. It sets clear expectations and goals for each 30-day period, beginning with initial learning and orientation in the first month, moving on to increased responsibilities and contributions by day 60, and culminating in full integration and independent performance by day 90. 

This roadmap helps align the employee’s efforts with company expectations, facilitating a smooth onboarding process and laying a strong foundation for long-term success. Clearly defining what the new team member is expected to accomplish at each stage provides structure and guidance for both the new hire and their manager.

• How to Write a 30-60-90-Day Plan

A 30 60 90 day plan strategy for a manager will have distinct nuances from a plan created for regular employees. This difference stems from the manager’s level of responsibility within the organization and their focus on strategic priorities and team development.

For instance, while a typical team member’s plan might include specific goals related to learning company processes, a manager’s plan will prioritize building solid relationships with key stakeholders.

Here’s how to craft an effectual leadership transition plan for an IT manager:

Start with the Company’s Mission

Begin by clearly outlining the company’s purpose and long-term aspirations. This step plays a crucial role in a successful new manager transition plan. It ensures the new manager understands how their work aligns and contributes to these goals, fostering a sense of purpose and belonging, which are key drivers of job satisfaction and retention. For more insights into effective management practices, especially in IT, you might want to explore our article on IT Management .

Moreover, research reveals that understanding a company’s vision can improve productivity and employee engagement. A Deloitte study found that 94% of executives and 88% of employees agree that a distinct company culture is crucial for business success. 

An organization’s vision shapes its culture, providing employees with a clear direction and motivation to work towards shared objectives.

Set an Objective for Each Phase

This is the heart of the first 90 days plan. Clearly define what you expect the new hire to achieve each month and outline the actions required to accomplish these objectives. 

For a new IT manager, the objectives for the first 30 days could be understanding the company, assessing current systems and processes, and building relationships. From days 31-60, the expectations may progress to deepening knowledge and assessment, strategic planning, and process implementation. In the last 30 days (61-90), the goals may include optimizing performance, strengthening communication, and building a sustainable IT culture. If your new hire will be working remotely, reviewing our Remote Onboarding Checklist can help ensure a smooth and effective transition.

A good rule of thumb for the goal-setting phase is to limit the goals between three and five for clarity and focus. Additionally, set SMART (specific, measurable, achievable, realistic, and timely) goals. This approach ensures that the new manager remains focused, significantly improving the likelihood of achieving the set goals. 

For example, instead of the vague goal of “building a sustainable IT culture,” a SMART goal would be “increasing team member engagement in IT projects by 20% within the next three months.”

Establish Metrics for Tracking Progress

For each goal, identify at least one metric that will be used to evaluate its outcome. Determine clear success criteria and establish how to measure progress effectively. For example, if the goal is to build a sustainable IT culture, a key metric could be the percentage of employees actively participating in IT training and workshops. For remote teams, understanding the broader Remote Onboarding Process can also help in setting relevant and achievable metrics.

Include Resources and Support

It’s vital to list the tools and resources available to help the new manager accomplish their goals as part of the management onboarding plan. These resources might include access to training materials, budget allocation for necessary tools and software, and regular check-ins with a supervisor. If your IT manager will be working remotely or managing a remote team, you might find our article on Best Remote Team Tools & Task Management helpful. Additionally, understanding the challenges and best practices of Remote Management can further support their success.

A supportive environment increases the manager’s chances of success and fosters a positive company culture.

• 30-60-90-day Plan Template

Plan For: Employee name and role

Date: MM DD, YYYY

Company Mission: XXX

IT Manager’s Role: XXX

Activities:

Deliverables: XXX

Resources: 

Below is an example of this plan for an IT manager:

• 30-60-90-Day Plan Example for IT Manager

Plan For: Elizabeth Myers — IT Manager

Date: August 1, 2024

Company Mission: To help entrepreneurs and small business owners organize their work more efficiently by providing innovative IT solutions tailored to their needs and budgets. 

IT Manager’s Role: The IT manager will oversee the company’s IT infrastructure, manage a team of IT professionals, and ensure the smooth operation of all technological systems.

The First 30 Days: Learning and Observing

Goal: Meet with key stakeholders, understand business objectives, and assess the current IT environment.

• Meet with CEO, COO, and other C-level executives to understand business priorities and IT expectations.
• Meet with direct reports and team members to understand roles, responsibilities, and team dynamics.
• Conduct a preliminary assessment of IT infrastructure, systems, and applications.
• Review IT budget, staffing, and resource allocation.

Deliverables:

• Initial assessment of IT environment and team capabilities.
• Communication plan for team members.

Goal: Deep dive into IT operations and identify key areas for improvement.

• Review IT policies, procedures, and standards.
• Assess IT service delivery and customer satisfaction.
• Identify potential IT risks and vulnerabilities.
• Meet with key vendors and partners.
• Gap analysis of IT capabilities vs. business needs.
• Initial list of potential IT projects.

Goal: Build relationships with key stakeholders and understand business processes.

• Meet with department heads to understand their IT needs and challenges.
• Attend relevant business meetings to gain insights into operations.
• Conduct a SWOT analysis of the IT department.
• Stakeholder relationship map.
• SWOT analysis report.

Goal: Identify quick wins and immediate improvements

• Prioritize issues identified in the assessment
• Implement minor, high-impact improvements
• Begin developing team performance metrics

Deliverable: 

• 30-day progress report and quick wins implementation plan

The Next 30 Days (60 Days Total): Planning and Strategizing

Goal: Develop a comprehensive IT strategy

• Finalize IT strategy document
• Create action plans for major initiatives
• Begin risk assessment and mitigation planning
• Comprehensive IT strategy document

Goal: Improve team performance and processes

• Implement new team performance metrics
• Review and optimize IT processes and workflows
• Conduct skills gap analysis
• Updated team structure and process documentation

Goal: Enhance security and compliance

• Review current security policies and procedures
• Conduct security audit
• Develop or update the disaster recovery plan

Deliverable:  

• Security audit report

Goal : Initiate strategic projects

• Launch high-priority projects identified in the IT strategy
• Establish project management methodologies
• Set up reporting and monitoring mechanisms for projects
• Project charters for strategic initiatives and 60-day progress report

The Final 30 Days (90 Days Total): Executing and Optimizing

Goal: Optimize IT infrastructure

• Assess current hardware and software inventory
• Develop plans for upgrades or migrations
• Explore cloud adoption opportunities
• Infrastructure optimization plan

Goal: Enhance user support and satisfaction

• Review help desk performance and user feedback
• Implement improvements to the ticketing system
• Conduct a user satisfaction survey
• User support improvement plan and survey results

Goal: Foster innovation and emerging technologies

• Research industry trends and emerging technologies
• Develop innovation initiatives
• Identify potential pilot projects for new technologies

Deliverable:

• Innovation roadmap and pilot project proposals

Week 12-13:

Goal: Review and refine overall progress

• Assess progress on all initiatives and projects
• Gather feedback from the team and stakeholders
• Adjust strategies and plans as needed
• Prepare a comprehensive 90-day report
• 90-day comprehensive report and refined IT strategy
• DELL Inspiron 15 3000 Laptop 
• Network diagrams
• Admin credentials
• Internal Wiki
• IT policy, security protocols, and operational procedures
• Onboarding materials 
• Vendor contacts
• Service Level Agreements
• Support contracts’
• Maintenance schedules

A well-constructed 30-60-90-day plan is a crucial roadmap for your new IT manager, helping them navigate their bedding-in period. By providing clear goals and expectations, this plan increases the chances of your new hire hitting the ground running and integrating smoothly into your organization. 

However, the effectiveness of any plan is contingent on the person executing it. Therefore, ensuring success starts with hiring the right IT manager. 

This is where we come in. At DistantJob , we specialize in remote IT recruitment, connecting you with top-tier IT professionals who are highly skilled and a perfect fit for your unique business needs. Our experienced recruiters will work closely with you to understand your specific necessities and find the perfect IT manager for your team.  Contact us today to get started.

Joana Almeida

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Examples of Using Lean Six Sigma as a Cost-Saving Strategy

Last Updated on August 6, 2024 by Owen McGab Enaohwo

Cutting costs without sacrificing quality is the holy grail for businesses. Lean Six Sigma – helps companies do just that. This methodology blends the principles of Lean manufacturing with the precision tools of Six Sigma to create a recipe for operational excellence.

But what does Lean Six Sigma look like in action? How are real businesses using it to trim the fat from their budgets while keeping their products and services top-notch? 

Let’s look at how Lean Six Sigma –  a powerful tool for enhancing processes across various sectors, helps companies streamline processes, improve efficiency, and ultimately save money. 

Streamlining Manufacturing Processes

One of the primary applications of Lean Six Sigma is in manufacturing, where it can significantly reduce production costs and improve efficiency.

Eliminating Non-Value-Added Activities

Lean Six Sigma focuses on identifying and eliminating non-value-added activities in manufacturing processes. These are steps in the production process that do not add value to the final product and can be eliminated without affecting product quality. 

Streamlining workflows and removing unnecessary steps, help manufacturers reduce production time and costs. This not only saves money but also allows for faster delivery times and improved customer satisfaction.

Just-In-Time (JIT) Production

The Just-In-Time (JIT) production methodology, a key component of Lean manufacturing, emphasizes producing only what is needed when it is needed. This approach reduces excess inventory, minimizes storage costs, and decreases waste. 

For example, a car manufacturer using JIT production orders parts to arrive just as they are needed on the assembly line, reducing the costs associated with storing large inventories and minimizing the risk of overproduction.

Continuous Improvement 

Kaizen, a Japanese term meaning “continuous improvement,” is a core principle of Lean Six Sigma. In a manufacturing context, this involves regularly reviewing and improving processes to enhance efficiency and quality. 

Manufacturing teams hold regular Kaizen events to identify areas for improvement, implement changes, and measure the results. This iterative process leads to ongoing cost savings and quality enhancements.

Benefits of Streamlining Manufacturing Processes

• Reduced Production Costs : By eliminating waste and non-value-added activities, manufacturers can significantly lower their production costs.
• Improved Efficiency : Streamlined processes lead to smoother workflows and reduced cycle times, enhancing overall efficiency.
• Enhanced Product Quality : Lean Six Sigma focuses on reducing defects and variations, resulting in higher-quality products.
• Increased Customer Satisfaction : Faster production times and higher quality products contribute to greater customer satisfaction and loyalty.

Leveraging Used Equipment

When it comes to company hardware, some items can perform just as well used as they do new, offering an excellent opportunity for cost savings. This is especially true for items where endurance and performance are not compromised by prior use. 

For example, leftover glass or steel from construction sites are surplus inventory rather than used, ensuring they meet the required standards without affecting durability.

Used Lockers for Employees

Used lockers are often in excellent condition and can be sourced at a fraction of the cost. Purchase used lockers for employees to significantly reduce expenses compared to buying new ones. This approach not only saves money but also supports sustainability by reducing waste.

Left-Over Construction Materials

Several construction materials can be acquired as surplus inventory from construction sites at lower prices. For example, when building a warehouse, you can purchase leftover materials such as glass, steel, and other durable components. 

These materials are typically excess inventory rather than previously used items, making them a cost-effective and reliable choice for new projects.

Second-Hand Office Furniture

Office furniture like desks and chairs can be bought second-hand without sacrificing quality. Many businesses sell their gently used furniture when they upgrade or relocate.

Benefits of Leveraging Used Equipment

• Cost Savings : Purchasing used equipment can dramatically reduce capital expenditures, freeing up funds for other strategic investments.
• Sustainability : Using second-hand and surplus materials supports environmental sustainability by reducing waste and the demand for new resources.
• Availability : Used equipment is often readily available and can be acquired quickly, reducing lead times compared to waiting for new equipment to be manufactured and delivered.
• Quality : Many used items, especially industrial and office equipment, are built to last and retain their functionality for years.

Streamlining Administrative Processes

Administrative processes, often overlooked, can benefit significantly from Lean Six Sigma methodologies. Eliminating redundant steps and automating processes by managing individual tasks where possible helps organizations reduce administrative overhead and improve overall efficiency.

Appointment Scheduling

Implementing automated scheduling systems can reduce the time staff spend managing appointments manually. Automated systems handle booking, rescheduling, and reminders, ensuring a seamless experience for both staff and clients. 

Billing and Invoicing

Automated billing and invoicing systems reduce errors and speed up the billing process. Accurate and timely billing improves cash flow and reduces administrative workload. An automated billing system can help reduce billing errors and speed up the invoicing process.

Benefits of Streamlining Administrative Processes

• Increased Efficiency : Frees up time for staff to focus on more value-added activities.
• Cost Savings : Reducing administrative overhead through automation leads to significant cost savings.
• Improved Accuracy : Automating tasks reduces the risk of human error.
• Enhanced Employee Satisfaction : Eliminating repetitive tasks allows employees to focus on more engaging work, leading to higher job satisfaction.

Enhancing Customer Service

Customer service is another area where Lean Six Sigma can drive cost savings. By streamlining customer service processes, companies can reduce the time and resources required to handle customer inquiries and complaints.

Streamlined Customer Support Workflow

Implementing Lean Six Sigma in customer service starts with analyzing the current workflow to identify bottlenecks and redundant steps. Simplifying and standardizing these processes ensures that customer inquiries are resolved quickly and efficiently. 

For example, standardizing responses to common queries can reduce the time agents spend searching for information, leading to faster resolution times.

Automation of Repetitive Tasks

Automating repetitive tasks, such as updating customer information or processing routine requests, can free up customer service representatives to focus on more complex issues. 

Automation tools, such as chatbots and automated email responses, can handle simple inquiries, reducing the workload on human agents and allowing them to address more intricate problems that require personalized attention.

Training and Empowering Customer Service Agents

Lean Six Sigma emphasizes the importance of training and empowering employees. By providing customer service agents with the right tools and training, they can handle inquiries more effectively. 

For instance, cross-training agents in multiple service areas can improve flexibility and ensure that customer issues are resolved without unnecessary hand-offs, enhancing the overall customer experience.

Benefits of Enhancing Customer Service with Lean Six Sigma

• Reduced Handling Time : Streamlined processes and automation reduce the time required to handle customer inquiries, leading to faster resolution.
• Cost Savings : Efficiency improvements translate to lower operational costs, as less time and fewer resources are needed to manage customer service.
• Improved Customer Satisfaction : Faster and more effective service boosts customer satisfaction and loyalty, leading to increased customer retention.
• Continuous Improvement : Ongoing data analysis and process refinement ensure that customer service operations remain efficient and effective over time.

Lean Six Sigma isn’t just theory—it’s a powerful tool delivering real results across industries. From manufacturing to customer service, this approach helps identify inefficiencies, eliminate waste, and foster continuous improvement.

What stands out is its versatility. It streamlines complex processes, simplifies tasks, and enhances customer interactions. It’s not about drastic changes, but smart, data-driven decisions that add up to significant savings and better performance.

Streamline your workflows and automate repetitive tasks to boost efficiency and prepare your organization for the future. Start optimizing your business processes today !

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Renu Sharma is the Co-founder of link building company Tanot Solutions . She has been into SEO and link building for the last 10 years and her focus is on strategically placing links on relevant websites, driving qualified traffic that translates into higher conversions and revenue.

And I have attached my picture.

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GPT Actions library - SQL Database

Introduction

This is a guide for developers seeking to give ChatGPT the ability to query a SQL database using a GPT Action. Before reading this guide, please familiarize yourself with the following content:

• Introduction to GPT Actions
• Introduction to GPT Actions Library
• Example of Building a GPT Action from Scratch

This guide outlines the workflow required to connect ChatGPT to a SQL Database via a middleware application. We’ll use a PostgreSQL database for this example, but the process should be similar for all SQL databases (MySQL, MS SQL Server, Amazon Aurora, SQL Server on Google Cloud, etc.). This documentation outlines the steps required to create GPT Action which can:

• Execute read queries against a SQL Database
• Return records via a text response
• Return records via a CSV file

Value + Example Business Use Cases

Value : Users can now leverage ChatGPT's natural language capability to answer questions about data in a SQL database:

• Business users can access information contained in a SQL database without writing SQL or submitting a request to an analyst
• Data analysts can perform complex analysis beyond what is possible with a SQL query by extracting data and analyzing it with ChatGPT

Example Use Cases :

• A business user needs to answer questions about their sales funnel
• A data analyst needs to perform a regression analysis on a large dataset

Application Design Considerations

Given that most managed SQL databases do not provide REST APIs for submitting queries, you will need a middleware application to perform the following functions:

• Accept database queries via REST API requests
• Forward queries to the integrated SQL database
• Convert database responses in to CSV files
• Return CSV files to the requestor

There are two main approaches to designing the first function:

• Ease of development
• Flexibility (doesn’t require you to anticipate the types of queries users will make)
• Low maintenance (doesn’t require you to update the API schema in response to database changes)
• The middleware supports a number of methods corresponding to specific allowed queries. The benefits of this approach include: 4. More control 5. Less opportunity for model error when generating SQL

This guide will focus on option 1. For those interested in option 2, consider implementing a service like PostgREST or Hasura to streamline the process.

Application architecture diagram

Middleware Considerations

Developers can either build custom middleware (commonly deployed as serverless functions with CSPs like AWS, GCP, or MS Azure) or use third-party solutions (like Mulesoft Anypoint or Retool Workflows ). Using third-party middleware can accelerate your development process, but is less flexible than building it yourself.

Building your own middleware gives you more control over the application’s behavior. For an example of custom middleware, see our Azure Functions cookbook .

Rather than focusing on the specifics of middleware setup, this guide will focus on the middleware’s interface with the GPT and SQL database.

Workflow Steps

1) gpt generates a sql query.

GPTs are very good at writing SQL queries based on a user’s natural language prompt. You can improve the GPT’s query generation capabilities by giving it access to the database schema in one of the following ways:

• Instruct the GPT to start by querying the database to retrieve the schema (this approach is demonstrated in more detail in our BigQuery cookbook ).
• Provide the schema in the GPT instructions (works best for small, static schemata)

Here are sample GPT instructions which include information about a simple database schema:

2) GPT sends SQL query to middleware

In order for our GPT to communicate with our middleware, we’ll configure a GPT Action. The middleware needs to present a REST API endpoint which accepts a SQL query string. You can design this interface in several ways. Here is an example of an OpenAPI schema for a simple endpoint which accepts a “q” parameter in a POST operation:

A note on authentication: The API interface in the above example accepts a single system-level API key which is stored along with the GPT’s configuration and used to authenticate requests for all GPT users. GPT Actions also support OAuth authentication, which enables user-level authentication and authorization. Learn more about GPT Action authentication options .

Because the user is authenticating with middleware and not directly with the underlying database, enforcing user-level access (table or row-level permissions) requires more effort. However, it may be required for GPTs where users have different levels of access to the underlying database.

In order to enforce user-level permissions, your middleware should:

• Receive the user’s metadata provided by the IdP during the OAuth flow and extract their identifying information
• Query the database to retrieve the user’s database permissions
• Issue a command to the database to enforce the relevant permissions for the remainder of the session

In order to maintain a good user experience, you’ll want to dynamically retrieve the available database schema for each user as opposed to including the schema data in the GPT instructions directly. This ensures that the GPT only has access to tables which it can query on behalf of the current user.

3) Middleware forwards SQL query to database

Your middleware will implement a database driver or client library to enable it to query the PostgreSQL database directly. If you are using third-party middleware, the middleware vendor should provide native connectors for SQL databases. If you are building your own middleware, you may need to implement a client library provided by the database vendor or a third-party. For example, here is a list of community-maintained client libraries for PostgreSQL: https://wiki.postgresql.org/wiki/List_of_drivers

During this workflow step, the middleware application needs to extract the SQL string from the request it received from the GPT and forward it to the database using the methods provided by the client library.

A note on read-only permissions: Given that this design pattern results in your database processing arbitrary AI-generated SQL queries, you should ensure that the middleware application has read-only permissions on the database. This ensures that the AI-generated queries cannot insert new data or modify existing data. If write access is required for your use-case, consider deploying operation-specific endpoints rather than accepting arbitrary SQL.

4) Database returns records to middleware

Depending on the client library you have implemented, your middleware may receive records in a variety of formats. One common pattern is for your middleware to receive an array of JSON objects, each object representing a database record matching the query:

5) Middleware converts records into base64-encoded CSV file

In order for ChatGPT to analyze large numbers of records, it needs access to data in a CSV format. The GPT Actions interface allows GPTs to receive base64-encoded files of up to 10mb in size.

Your middleware needs to perform two actions:

Convert records into a CSV format

Many programming languages include a native library for working with CSV files (the Python csv library, for example).

Here’s an example of how your middleware could convert an array of JSON objects into a CSV file:

Base64-encode the CSV file

Many programming languages include a native library for working with base64 encodings (the Python base64 library, for example).

Here’s an example of how your middleware could base64-encode the CSV file generated in the previous step:

6) Middleware returns base64-encoded CSV file to GPT

In order for the GPT Actions interface to process the base-64 encoded CSV file, the response returned by your middleware must contain an openaiFileResponse parameter. The value provided must be an array of file objects or links to files (see the Actions documentation for more details). For the purposes of this example, we will work with an array of file objects.

Here is an example of what a valid response body looks like:

7) GPT processes returned file

Once your GPT receives the base64-encoded CSV file, it will automatically decode the file and process it to answer the user’s question. This may involve using code interpreter to perform additional analysis against the CSV file, which happens the same way as if a user had uploaded the CSV file via the prompt.

Note: You must enable the Code Interpreter & Data Analysis capability in your GPT if you want to be able to perform additional analysis on the returned file.

GPT Actions provide a flexible framework for retrieving data from external sources like SQL databases. Giving ChatGPT the ability to query a database can substantially expand its capabilities as a knowledge assistant and analyst.

Are there integrations that you’d like us to prioritize? Are there errors in our integrations? File a PR or issue in our github, and we’ll take a look.

• Patient advocacy

alotofpeople - stock.adobe.com

What is corporate social responsibility in healthcare?

Corporate social responsibility in healthcare can include sdoh work and investing in community benefits..

• Sara Heath, Executive Editor

As businesses across the country continue to assess the impacts they have on the environment and society around them, corporate social responsibility in healthcare is likewise becoming prominent.

Indeed, corporate social responsibility ( CSR ) is not a concept unique to healthcare. Rather, it can apply to all businesses and corporations, and since most hospitals and health systems are corporations, it applies to healthcare, too.

As more business sectors embrace principles of ethics and CSR, so too are healthcare organizations. Those trends, plus obligations for claiming tax-exempt nonprofit status and pushes for more social determinants of health (SDOH) work, are pushing more hospitals and health systems to assess their CSR strategies.

Defining corporate social responsibility in healthcare

According to the Harvard Business School, corporate social responsibility is "the idea that a business has a responsibility to the society that exists around it."

IBM says that corporate social responsibility means companies prioritize not just profit but also the impact they have on the environment and society around them.

"Through CSR, companies make decisions driven by financial gain and profitability, and the impact of their actions on their communities and the world at large," IBM says on its website . "CSR goes beyond legal obligations: by voluntarily adopting ethical, sustainable and responsible business practices, companies seek to deliver benefits to consumers, shareholders, employees and society."

Like other industries, many healthcare organizations have embraced their social responsibility. According to Charity Miles, an organization that facilitates corporate walks and runs for charitable causes, healthcare social responsibility is closely linked to SDOH.

"Corporate Social Responsibility (CSR) in healthcare involves healthcare organizations ethically contributing to community health and well-being through sustainable practices, enhanced healthcare access, and initiatives tackling social health determinants like poverty and education to better health outcomes," Charity Miles says .

According to the American College of Healthcare Executives (ACHE), which counts CSR among its chief commitments, social responsibility can be exemplified in six pillars:

• Responsible advocacy.
• Environmental and economic stability.
• Public protection through ethical practices, self-regulation and support of human rights.
• Philanthropy and community service.
• Socially responsible leadership.

The benefits of CSR are manifold. Of course, CSR can support the community a hospital or health system serves, but most experts agree the practice can also support the healthcare organization itself.

Hospitals and health systems that practice CSR might improve their public image, boosting consumer trust and patient loyalty . On the flip side, they might also help close health disparities by supporting SDOH.

Notably, CSR is voluntary for nearly every corporation, including hospitals and health systems. However, for hospitals and health systems with nonprofit and tax-exempt status, CSR might seem like a de facto requirement.

Corporate social responsibility and nonprofit status

Nonprofit 501(c)(3) hospitals receive tax-exempt status from the IRS in exchange for practices related to charity care and social responsibility. Those requirements, mandated as part of the Affordable Care Act (ACA), include the following:

• Completion of a community health needs assessment.
• Operating an emergency department open to everyone, regardless of ability to pay.
• Financial assistance policy.
• Limitations on charges for individuals who qualify.
• Compliance with certain billing and collections policies.

To be clear, the IRS does not mandate CSR for nonprofit hospitals. However, the community benefits that nonprofit hospitals do have to provide, which can include charity care and other charitable programs to benefit the community, often align with a strong CSR strategy.

In essence, nonprofit hospitals are required to design their operations to support the communities they serve rather than funneling all profits to shareholders. This means operating under a CSR structure.

However, murky requirements make it difficult to measure a hospital or health system's social responsibility. There is no minimum amount nonprofit hospitals need to spend on community benefits, meaning some hospitals spend as little as $.01 on the dollar in community benefits, according to one 2018 Health Affairs study .

Oversight might also be lacking. A 2020 Government Accountability Office (GAO) report showed as many as 30 hospitals did not spend anything on community benefits.

This has led to some discrepancies regarding how much nonprofit hospitals and health systems put toward community services and whether that is enough.

According to a 2023 American Hospital Association (AHA) report, nonprofit hospitals gave more than $20 billion in community benefits in 2020, accounting for 15.5% of total expenses.

That conflicts with a 2024 report from the Lown Institute showing that nonprofit hospitals spent 3.87% of their budgets on community benefits , making the tax breaks they see as 501(c)(3) organizations exceed their total community benefit spend.

There is little evidence explaining the discrepancy between community benefit and social responsibility giving. Factors like variable definitions and standards, accounting practices, reporting requirements and data sources could be at play.

Regardless, nonprofit hospitals and health systems looking to improve their community benefit practices or public image and patient loyalty might turn to common CST practices.

Examples of CSR in healthcare

There is no one-size-fits-all approach for CSR in healthcare. Social responsibility in one community might look different than it does in another.

For example, a hospital prioritizing CSR in a community with many food deserts might invest in food delivery modalities and fund community food banks or farmer's markets.

Meanwhile, a different health system's CSR might manifest as financially backing affordable housing complexes because it treats a larger unhoused population .

CSR does not need to be informed by community needs assessments, but it does help to know what types of resources would support the community a hospital serves. From there, health systems can assess their own resources and community partnerships to identify high-yield intervention areas.

Some leading examples of CSR in healthcare include the following:

• Mobile health clinics to support free or subsidized patient care access.
• Workforce development.
• Environmental conservation.
• Donating of medical supplies.
• Investments in affordable housing.
• Social determinants of health interventions.

As noted above, CSR work can be closely linked to a nonprofit hospital's community benefits. Offering charity care is considered CSR work, as is reviewing financial assistance programs.

Practicing CSR is part of a key cultural shift focusing on social responsibility and business ethics. As key anchor institutions, healthcare organizations might consider different CSR strategies as they work not just to improve the health of communities but also their own public image and consumer loyalty.

Sara Heath has covered news related to patient engagement and health equity since 2015.

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