Academia.edu no longer supports Internet Explorer.

To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to  upgrade your browser .

Enter the email address you signed up with and we'll email you a reset link.

  • We're Hiring!
  • Help Center

paper cover thumbnail

JOB SATISFACTION AND EMPLOYEE PERFORMANCE: A THEORETICAL REVIEW OF THE RELATIONSHIP BETWEEN THE TWO VARIABLES

Profile image of Zain Alshomaly

In today's increasing competitive environment, organizations recognize the internal human element as a fundamental source of improvement. On one hand, managers are concentrating on employees' wellbeing, wants, needs, personal goals and desires, to understand the job satisfaction. And on the other hand, managers take organizational decisions based on the employees' performance. The purpose of this study is to identify the factors influencing job satisfaction and the determinants of employee performance, and accordingly reviewing the relationship between them. This study is an interpretivist research that focuses on exploring the influence of job satisfaction on employee performance and vice, the influence of employee performance on job satisfaction. The study also examines the nature of the relationship between these two variables. The study reveals the dual direction of the relationship that composes a cycle cause and effect relationship, so satisfaction leads to performance and performance leads to satisfaction through number of mediating factors. Successful organizations are those who apply periodic satisfaction and performance measurement tests to track the level of these important variables and set the corrective actions.

Related Papers

SCIE Australia

http://www.scie.org.au/ Abstract: The purpose of this paper is to discuss on the concept of job satisfaction and how job satisfaction can make impact on the performance of employees in an organization. The paper will be limited to the positive and negative effects of Job satisfaction. Secondly, the literature review will discuss the relationship between employee motivation, job satisfaction and employee performance

job satisfaction and employee performance research papers pdf

Tolossa Chaffa

Employee attitude is very important for management to determine the behavior of workers in the organization. The usually judgment about employees is that " A satisfied worker is a productive worker ". If employees are satisfied then it will create a pleasant atmosphere within the organization to perform in a better and efficient manner, therefore, job satisfaction and its relation with organizational performance has become a major topic for research studies. The specific problem covered in this study is to scrutinize the impact of job satisfaction on organizational performance. It considered which rewards (intrinsic and extrinsic) determine job satisfaction of an employee and its relation with organizational performance. It also reviewed the influence of age, sex and experience of employees on level of job satisfaction. It also covered and investigated different events which can satisfy the employees on jobs, their retention in the job, and why employees stay and leave the organization. Data were collected through conducting detailed field survey using questionnaires from different employee (exit interview of outgoing employees) groups like management, senior managers, managers, professionals and support staff from five profit/non-profit sector organizations. The data analysis shows that there exists positive correlation between job satisfaction and organizational performance. Introduction Job satisfaction of employees plays a very vital role on the performance of an organization. It is essential to know as to how employees can be retained through making them satisfied and motivated to achieve extraordinary results. Target and achievement depends on employee satisfaction and in turn contribute for organizational success and growth, enhances the productivity, and increases the quality of work.

Advances in economics, business and management research

Teten mohamad Sapril Mubarok

Review of Behavioral Aspect in Organizations and Society

Vita Yuli Alfiyana

Basically, performance is something that is individual because each employee has a different level of ability to do their jobs. Performance depends on the combination of ability, effort, and opportunity obtained. Employee performance is capital for companies to survive and develop in responding to business and business competition today, advanced and developing companies are very dependent on reliable human resources so that the output is high performance on employee performance which will later affect the company's performance. However, it is not easy to maintain and improve employee performance. There are many factors that can affect performance. Many employee turnovers occur due to a lack of satisfaction with work. Employee performance is very dependent on the value of employee satisfaction in the workplace. The fulfillment of employee rights greatly affects the performance of the organization. So, in this study the focus of the study would like to see the extent of the influ...

Prof (Dr). MD Pushpakumari

Employee attitudes are important to management because they determine the behavior of workers in the organization. The commonly held opinion is that “A satisfied worker is a productive worker”. A satisfied work force will create a pleasant atmosphere within the organization to perform well. Hence job satisfaction has become a major topic for research studies. The specific problem addressed in this study is to examine the impact of job satisfaction on performance. It considered which rewards (intrinsic and extrinsic) determine job satisfaction of an employee. It also considered influence of age, sex and experience of employees on level of job satisfaction. In addition it investigated in most satisfying event of an employee in the job, why employees stay and leave the organization. Data were collected through a field survey using a questionnaire from three employee groups, namely Professionals, Managers and Non-managers from twenty private sector organizations covering five industries...

Journal ijmr.net.in(UGC Approved)

Employee attitudes are important to management because they determine the behaviour of workers in the organization. The commonly held opinion is that “A satisfied worker is a productive worker”. A satisfied work force will create a pleasant atmosphere within the organization to perform well. It investigated the most satisfying event of an employee in the job, why employees stay and leave the organization. Job satisfaction is a general attitude towards one’s job, the difference between the amount of reward workers receive and the amount they believe they should receive. Employee is a back bone of every organization, without employee no work can be done. So employee’s satisfaction is very important. Employees will be more satisfied if they get what they expected, job satisfaction relates to inner feelings of workers. Key words: Job satisfaction, Rewards, Effort, Performance INTRODUCTION The correlation between the Job

Dhanashree Kulkarni

Haziq Sheikh

The research reported in this thesis was on “Effects of job satisfaction on employee‟s performance”. The purpose of research was to study the various factors that have been significant in determining employee performance and their importance with respect to the employees of Pakistan. The secondary data was collected by Internet and also from the material printed by different Scholars from all over the world. The primary data was gathered by floating questionnaires in Hassan leather industry Sheikhupura, Pakistan. SPSS was applied to analyze the gathered information through running Correlation tests on the variables in the study. The reliability of the data was measured with the help of the Cronbach‟s Alpha value which too was calculated using the SPSS software. The findings provided an insight and estimation towards the impact of financial and Non-Financial reward system on employee‟s performance. All the variables have been found to be significant in determining employee‟s performa...

Dr Ali Iftikhar Choudhary , Asad Humayon

Journal of emerging technologies and innovative research

Sourav Gangopadhyay

RELATED PAPERS

Geoffrey Khan

Organic & Biomolecular Chemistry

Pratik Yadav

Jürg Schmutz

Hans-Christian Maner

Journal of Contemporary Research in Business, Economics and Finance

Tijjani Abubakar Muhammad

The Journal of Contemporary Dental Practice

Suzan Salem

Revista Brasileira de Geociências

Herbet Conceição

المجلة العلمیة لجمعیة امسیا – التربیة عن طریق الفن

Journal of Medical Devices

vikas singh

ananto febrian

Jan Joris Vereijken

Brenda Valdez

Universidad Nacional Daniel Alcides Carrión

milagros del pilar villegas huaman

Idées économiques et sociales

Marwan Mohammed

Clinical microbiology and infection : the official publication of the European Society of Clinical Microbiology and Infectious Diseases

Ashutosh Singh

miriam frenkel

The American journal of pathology

Curriculo sem Fronteiras

Luis Miguel de Figueiredo Silva Carvalho

Physical Review Letters

Yaakov Weinstein

Occupational and Environmental Medicine

Sverre Langård

RELATED TOPICS

  •   We're Hiring!
  •   Help Center
  • Find new research papers in:
  • Health Sciences
  • Earth Sciences
  • Cognitive Science
  • Mathematics
  • Computer Science
  • Academia ©2024

The Relationship Between “Job Satisfaction” and “Job Performance”: A Meta-analysis

  • Original Research
  • Published: 24 August 2021
  • Volume 23 , pages 21–42, ( 2022 )

Cite this article

job satisfaction and employee performance research papers pdf

  • Ali Katebi 1 ,
  • Mohammad Hossain HajiZadeh 1 ,
  • Ali Bordbar 1 &
  • Amir Masoud Salehi 1  

6816 Accesses

26 Citations

Explore all metrics

The purpose of this meta-analytic research is to obtain a clear and unified result for the relationship between job satisfaction and job performance, as previous research has shown contradictions in this regard. A total of 913 articles in both English and Persian languages were obtained from four databases, and finally, 113 articles with 123 independent data were selected and analyzed. The random-effects model was adopted based on results, and the analysis resulted a medium, positive, and significant relationship between job performance and job satisfaction ( r  = 0.339; 95% CI = 0.303 to 0.374; P  = 0.000). Finally, the country of India was identified as a moderator variable. The publication, language, selection, and citation biases have been examined in this study. Increasing and improving the job performance of employees have always been an important issue for organizations. The results of this study can be useful for managers in different industries, especially for Indian professionals in both public and private sectors, to better plan and manage the satisfaction and the performance of their employees. Also, Indian scholars can use these results to localize the global research in this regard.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price includes VAT (Russian Federation)

Instant access to the full article PDF.

Rent this article via DeepDyve

Institutional subscriptions

job satisfaction and employee performance research papers pdf

Similar content being viewed by others

job satisfaction and employee performance research papers pdf

The Mediating Effects of Job Satisfaction and Propensity to Leave on Role Stress-Job Performance Relationships: Combining Meta-Analysis and Structural Equation Modeling

job satisfaction and employee performance research papers pdf

Detecting causal relationships between work motivation and job performance: a meta-analytic review of cross-lagged studies

Development and validation of a self-reported measure of job performance.

Abbas, M., Raja, U., Anjum, M., & Bouckenooghe, D. (2019). Perceived competence and impression management: Testing the mediating and moderating mechanisms. International Journal of Psychology, 54 (5), 668–677. https://doi.org/10.1002/ijop.12515

Article   Google Scholar  

Abbas, M., Raja, U., Darr, W., & Bouckenooghe, D. (2014). Combined effects of perceived politics and psychological capital on job satisfaction, turnover intentions, and performance. Journal of Management, 40 (7), 1813–1830. https://doi.org/10.1177/0149206312455243

Adams, J. S. (1965). Inequity in social exchange. In Leonard Berkowitz (Ed.), Advances in experimental social psychology (Vol. 2, pp. 267–299). Elsevier.

Ahn, N., & García, J. R. (2004). Job satisfaction in Europe. Documento de Trabajo, 16 (September), 29.

Google Scholar  

Alessandri, G., Borgogni, L., & Latham, G. P. (2017). A Dynamic model of the longitudinal relationship between job satisfaction and supervisor-rated job performance. Applied Psychology, 66 (2), 207–232. https://doi.org/10.1111/apps.12091

Ambrose, S. C., Rutherford, B. N., Shepherd, C. D., & Tashchian, A. (2014). Boundary spanner multi-faceted role ambiguity and burnout: An exploratory study. Industrial Marketing Management, 43 (6), 1070–1078. https://doi.org/10.1016/j.indmarman.2014.05.020

Arab, H. R., & Atan, T. (2018). Organizational justice and work outcomes in the Kurdistan Region of Iraq. Management Decision, 56 (4), 808–827. https://doi.org/10.1108/MD-04-2017-0405

Bal, P. M., De Lange, A. H., Jansen, P. G. W., & Van Der Velde, M. E. G. (2013). A longitudinal study of age-related differences in reactions to psychological contract breach. Applied Psychology, 62 (1), 157–181. https://doi.org/10.1111/j.1464-0597.2012.00524.x

Barakat, L. L., Lorenz, M. P., Ramsey, J. R., & Cretoiu, S. L. (2015). Global managers: An analysis of the impact of cultural intelligence on job satisfaction and performance. International Journal of Emerging Markets, 10 (4), 781–800. https://doi.org/10.1108/IJoEM-01-2014-0011

Bhatti, M. A., Alshagawi, M., Zakariya, A., & Juhari, A. S. (2019). Do multicultural faculty members perform well in higher educational institutions?: Examining the roles of psychological diversity climate, HRM practices and personality traits (Big Five). European Journal of Training and Development, 43 (1/2), 166–187. https://doi.org/10.1108/EJTD-08-2018-0081

Borenstein, M., Hedges, L. V., Higgins, J. P. T., & Rothstein, H. R. (2010). A basic introduction to fixed-effect and random-effects models for meta-analysis. Research Synthesis Methods, 1 (2), 97–111.

Borenstein, M., Hedges, L. V., Higgins, J. P. T., & Rothstein, H. R. (2011). Introduction to meta-analysis . John Wiley & Sons.

Bouckenooghe, D., Raja, U., & Butt, A. N. (2013). Combined effects of positive and negative affectivity and job satisfaction on job performance and turnover intentions. Journal of Psychology: Interdisciplinary and Applied, 147 (2), 105–123. https://doi.org/10.1080/00223980.2012.678411

Bowling, N. A., Khazon, S., Meyer, R. D., & Burrus, C. J. (2015). Situational strength as a moderator of the relationship between job satisfaction and job performance: a meta-analytic examination. Journal of Business and Psychology, 30 (1), 89–104. https://doi.org/10.1007/s10869-013-9340-7

Brief, A. P. (1998). Attitudes in and around organizations (Vol. 9). Sage.

Bukhari, I., & Kamal, A. (2017). Perceived organizational support, its behavioral and attitudinal work outcomes: Moderating role of perceived organizational politics. Pakistan Journal of Psychological Research, 32 (2), 581–602.

Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. Personnel Selection in Organizations, 3570 , 35–70.

Carlson, R. E. (1969). Degree of job fit as a moderator of the relationship between job performance and job satisfaction. Personnel Psychology, 22 (2), 159–170.

Chao, M. C., Jou, R. C., Liao, C. C., & Kuo, C. W. (2015). Workplace stress, job satisfaction, job performance, and turnover intention of health care workers in rural Taiwan. Asia-Pacific Journal of Public Health, 27 (2), NP1827–NP1836. https://doi.org/10.1177/1010539513506604

Charoensukmongkol, P. (2014). Effects of support and job demands on social media use and work outcomes. Computers in Human Behavior, 36 (July 2014), 340–349. https://doi.org/10.1016/j.chb.2014.03.061

Chatzoudes, D., Chatzoglou, P., & Vraimaki, E. (2015). The central role of knowledge management in business operations. Business Process Management Journal, 21 (5), 1117–1139.

Chen, J., & Silverthorne, C. (2008). The impact of locus of control on job stress, job performance and job satisfaction in Taiwan. Leadership & Organization Development Journal, 29 (7), 572–582.

Chen, L., & Muthitacharoen, A. (2016). An empirical investigation of the consequences of technostress: Evidence from China. Information Resources Management Journal, 29 (2), 14–36. https://doi.org/10.4018/IRMJ.2016040102

Cheng, J. C., Chen, C. Y., Teng, H. Y., & Yen, C. H. (2016). Tour leaders’ job crafting and job outcomes: The moderating role of perceived organizational support. Tourism Management Perspectives, 20 (October 2016), 19–29. https://doi.org/10.1016/j.tmp.2016.06.001

Chinomona, R., & Sandada, M. (2014). Organisational support and its influence on teachers job satisfaction and job performance in limpopo province of South Africa. Mediterranean Journal of Social Sciences, 5 (9), 208–214. https://doi.org/10.5901/mjss.2014.v5n9p208

Choi, Y., Jung, H., & Kim, T. (2012). Work-family conflict, work-family facilitation, and job outcomes in the Korean hotel. International Journal of Contemporary Hospitality Management, 24 (7), 1011–1028.

Cohen, J. (1992). A power primer. Psychological Bulletin, 112 (1), 155–159.

Cortini, M., Converso, D., Galanti, T., Di Fiore, T., Di Domenico, A., & Fantinelli, S. (2019). Gratitude at work works! A mix-method study on different dimensions of gratitude, job satisfaction, and job performance. Sustainability (switzerland), 11 (14), 3902. https://doi.org/10.3390/su11143902

Dabić, M., Vlačić, B., Paul, J., Dana, L. P., Sahasranamam, S., & Glinka, B. (2020). Immigrant entrepreneurship: A review and research agenda. Journal of Business Research, 113 (November 2019), 25–38. https://doi.org/10.1016/j.jbusres.2020.03.013

Dello Russo, S., Vecchione, M., & Borgogni, L. (2013). Commitment profiles, job satisfaction, and behavioral outcomes. Applied Psychology, 62 (4), 701–719. https://doi.org/10.1111/j.1464-0597.2012.00512.x

Derakhshide, H., & Ansari, M. (2012). Investigating the impact of managerial competence and management commitment on employee empowerment on their job performance. Journal of Management and Development Process, 27 (1), 73–93.

Derakhshide, H., & Kazemi, A. (2013). The impact of job participation and organizational commitment on employee satisfaction and job performance in mashhad hotel industry using structural equation model. Journal of Applied Sociology, 25 (3), 89–101.

Dinc, M. S., Kuzey, C., & Steta, N. (2018). Nurses’ job satisfaction as a mediator of the relationship between organizational commitment components and job performance. Journal of Workplace Behavioral Health, 33 (2), 75–95. https://doi.org/10.1080/15555240.2018.1464930

Ding, Z., Ng, F., Wang, J., & Zou, L. (2012). Distinction between team-based self-esteem and company-based self-esteem in the construction industry. Journal of Construction Engineering and Management, 138 (10), 1212–1219. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000534

Doargajudhur, M. S., & Dell, P. (2019). Impact of BYOD on organizational commitment: An empirical investigation. Information Technology and People, 32 (2), 246–268. https://doi.org/10.1108/ITP-11-2017-0378

Durrah, O., Alhamoud, A., & Khan, K. (2016). Positive psychological capital and job performance: The mediating role of job satisfaction. Ponte, 72 (7), 214–225. https://doi.org/10.21506/j.ponte.2016.7.17

Edwards, B. D., Bell, S. T., Arthur Winfred, J., & Decuir, A. D. (2008). Relationships between facets of job satisfaction and task and contextual performance. Applied Psychology, 57 (3), 441–465.

Egger, M., & Smith, G. D. (1998). Meta-Analysis Bias in Location and Selection of Studies. BMJ, 316 (7124), 61–66.

Egger, M., Smith, G. D., Schneider, M., & Minder, C. (1997). Bias in meta-analysis detected by a simple, graphical test. BMJ, 315 (7109), 629–634.

Ersen, Ö., & Bilgiç, R. (2018). The effect of proactive and preventive coping styles on personal and organizational outcomes: Be proactive if you want good outcomes. Cogent Psychology, 5 (1), 1–14. https://doi.org/10.1080/23311908.2018.1492865

Esmaieli, M., & Seydzadeh, H. (2016). The effect of job satisfaction on performance with the mediating role of organizational loyalty. Journal of Management Studies (improvement and Transformation), 25 (83), 51–68.

EU Statistics Center report. (2019). isna.ir/news/98122619604/

Ewen, R. B. (1973). Pressure for production, task difficulty, and the correlation between job satisfaction and job performance. Journal of Applied Psychology, 58 (3), 378–380.

Fisher, R. T. (2001). Role stress, the type A behavior pattern, and external auditor job satisfaction and performance. Behavioral Research in Accounting, 13 (1), 143–170.

Freeman, R. B. (1978). Job Satisfaction as an Economic Variable. American Economic Review, 68 (2), 135–141.

Fu, W., & Deshpande, S. P. (2014). The impact of caring climate, job satisfaction, and organizational commitment on job performance of employees in a China’s insurance company. Journal of Business Ethics, 124 (2), 339–349. https://doi.org/10.1007/s10551-013-1876-y

Geddes, J., & Carney, S. (2003). Systematic reviews and meta-analyses. Evidence in Mental Health Care . Oxford University Press. https://doi.org/10.1016/b978-0-443-06367-1.50015-6

Book   Google Scholar  

Gerlach, G. I. (2019). Linking justice perceptions, workplace relationship quality and job performance: The differential roles of vertical and horizontal workplace relationships. German Journal of Human Resource Management, 33 (4), 337–362. https://doi.org/10.1177/2397002218824320

Ghosh, K., & Sahney, S. (2010). Organizational sociotechnical diagnosis of managerial retention: SAP-LAP framework. Global Journal of Flexible Systems Management, 11 (1–2), 75–88. https://doi.org/10.1007/bf03396580

Gibbs, T., & Ashill, N. J. (2013). The effects of high performance work practices on job outcomes: Evidence from frontline employees in Russia. International Journal of Bank Marketing, 31 (4), 305–326. https://doi.org/10.1108/IJBM-10-2012-0096

Gilal, F. G., Zhang, J., Paul, J., & Gilal, N. G. (2019). The role of self-determination theory in marketing science: An integrative review and agenda for research. European Management Journal, 37 (1), 29–44. https://doi.org/10.1016/j.emj.2018.10.004

Giri, V. N., & Pavan Kumar, B. (2010). Assessing the impact of organizational communication on job satisfaction and job performance. Psychological Studies, 55 (2), 137–143. https://doi.org/10.1007/s12646-010-0013-6

Godarzi, H. (2017). Investigating the effect of work-family conflict and work-family support on job satisfaction and job performance of employees of National Iranian Drilling Company. Journal of Human Resource Management in the Oil Industry, 9 (33), 111–132.

Goldsmith, R. E., McNeilly, K. M., & Russ, F. A. (1989). Similarity of sales representatives’ and supervisors’ problem-solving styles and the satisfaction-performance relationship. Psychological Reports, 64 (3), 827–832.

Grissom, R. J., & Kim, J. J. (2005). Effect sizes for research: A broad practical approach . Lawrence Erlbaum Associates Publishers.

Guan, X., Sun, T., Hou, Y., Zhao, L., Luan, Y. Z., & Fan, L. H. (2014). The relationship between job performance and perceived organizational support in faculty members at Chinese universities: A questionnaire survey. BMC Medical Education, 14 (1), 1–10. https://doi.org/10.1186/1472-6920-14-50

Gul, H., Usman, M., Liu, Y., Rehman, Z., & Jebran, K. (2018). Does the effect of power distance moderate the relation between person environment fit and job satisfaction leading to job performance? Evidence from Afghanistan and Pakistan. Future Business Journal, 4 (1), 68–83. https://doi.org/10.1016/j.fbj.2017.12.001

Higgins, J. P. T., Thompson, S. G., Deeks, J. J., & Altman, D. G. (2003). Measuring inconsistency in meta-analyses. British Medical Journal, 327 (7414), 557–560. https://doi.org/10.1136/bmj.327.7414.557

Hill, N. S., Kang, J. H., & Seo, M. G. (2014). The interactive effect of leader-member exchange and electronic communication on employee psychological empowerment and work outcomes. Leadership Quarterly, 25 (4), 772–783. https://doi.org/10.1016/j.leaqua.2014.04.006

Hsieh, J. Y. (2016). Spurious or true? An exploration of antecedents and simultaneity of job performance and job satisfaction across the sectors. Public Personnel Management, 45 (1), 90–118. https://doi.org/10.1177/0091026015624714

Huang, L. V., & Liu, P. L. (2017). Ties that work: Investigating the relationships among coworker connections, work-related Facebook utility, online social capital, and employee outcomes. Computers in Human Behavior, 72 (July 2017), 512–524. https://doi.org/10.1016/j.chb.2017.02.054

Hur, W. M., Han, S. J., Yoo, J. J., & Moon, T. W. (2015b). The moderating role of perceived organizational support on the relationship between emotional labor and job-related outcomes. Management Decision, 53 (3), 605–624. https://doi.org/10.1108/MD-07-2013-0379

Hur, W., Kim, B., & Park, S. (2015a). The relationship between coworker incivility, emotional exhaustion, and organizational outcomes: the mediating role of emotional exhaustion. Medicina (argentina), 75 (5), 303–306. https://doi.org/10.1002/hfm

Iaffaldano, M. T., & Muchinsky, P. M. (1985). Job satisfaction and job performance: A meta-analysis. Psychological Bulletin, 97 (2), 251–273.

Ieong, C. Y., & Lam, D. (2016). Role of Internal Marketing on Employees’ Perceived Job Performance in an Asian Integrated Resort. Journal of Hospitality Marketing and Management, 25 (5), 589–612. https://doi.org/10.1080/19368623.2015.1067664

Iyer, R., & Johlke, M. C. (2015). The role of external customer mind-set among service employees. Journal of Services Marketing, 29 (1), 38–48. https://doi.org/10.1108/JSM-09-2013-0237

Jabri, M. M. (1992). Job satisfaction and job performance among R&D scientists: The moderating influence of perceived appropriateness of task allocation decisions. Australian Journal of Psychology, 44 (2), 95–99.

Jahangiri, A., & Abaspor, H. (2017). The impact of talent management on job performance: with the mediating role of job effort and job satisfaction. Journal of Management and Development Process, 30 (1), 29–50.

Jain, A. (2016). the mediating role of job satisfaction in the realationship of vertical trust and distributed leadership in health care context. Journal of Modelling in Management, 11 (2), 722–738.

Jannot, A. S., Agoritsas, T., Gayet-Ageron, A., & Perneger, T. V. (2013). Citation bias favoring statistically significant studies was present in medical research. Journal of Clinical Epidemiology, 66 (3), 296–301. https://doi.org/10.1016/j.jclinepi.2012.09.015

Jeong, M., Lee, M., & Nagesvaran, B. (2016). Employees’ use of mobile devices and their perceived outcomes in the workplace: A case of luxury hotel. International Journal of Hospitality Management, 57 (August 2016), 40–51. https://doi.org/10.1016/j.ijhm.2016.05.003

Johnson, M., Jain, R., Brennan-Tonetta, P., Swartz, E., Silver, D., Paolini, J., Mamonov, S., & Hill, C. (2021). Impact of Big Data and Artificial Intelligence on Industry: Developing a Workforce Roadmap for a Data Driven Economy.  Global Journal of Flexible Systems Management , 22 (3), 197–217.

Jia, L., Hall, D., Yan, Z., Liu, J., & Byrd, T. (2018). The impact of relationship between IT staff and users on employee outcomes of IT users. Information Technology and People, 31 (5), 986–1007. https://doi.org/10.1108/ITP-03-2017-0075

Jing, F. F. (2018). Leadership paradigms and performance in small service firms. Journal of Management and Organization, 24 (3), 339–358. https://doi.org/10.1017/jmo.2017.44

Johlke, M. C., & Iyer, R. (2017). Customer orientation as a psychological construct: evidence from Indian B-B salespeople. Asia Pacific Journal of Marketing and Logistics, 29 (4), 704–720.

Jones, A., Guthrie, C. P., & Iyer, V. M. (2012). Role stress and job outcomes in public accounting: Have the gender experiences converged? In Advances in Accounting Behavioral Research (Vol. 15, pp. 53–84). Emerald Group Publishing Ltd. doi: https://doi.org/10.1108/S1475-1488(2012)0000015007

Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127 (3), 376–407.

Kammeyer-Mueller, J. D., Rubenstein, A. L., Long, D. M., Odio, M. A., Buckman, B. R., Zhang, Y., & Halvorsen-Ganepola, M. D. K. (2013). A meta-analytic structural model of dispositonal affectivity and emotional labor. Personnel Psychology, 66 (1), 47–90. https://doi.org/10.1111/peps.12009

Karadağ, E., Bektaş, F., Çoğaltay, N., & Yalçin, M. (2017). The effect of educational leadership on students’ achievement. In The Factors Effecting Student Achievement (Vol. 16, pp. 11–33). Springer. doi: https://doi.org/10.1007/978-3-319-56083-0_2

Karatepe, O. M., & Agbaim, I. M. (2012). Perceived ethical climate and hotel employee outcomes: an empirical investigation in Nigeria. Journal of Quality Assurance in Hospitality and Tourism, 13 (4), 286–315. https://doi.org/10.1080/1528008X.2012.692291

Kašpárková, L., Vaculík, M., Procházka, J., & Schaufeli, W. B. (2018). Why resilient workers perform better: The roles of job satisfaction and work engagement. Journal of Workplace Behavioral Health, 33 (1), 43–62. https://doi.org/10.1080/15555240.2018.1441719

Katzell, R. A., Barrett, R. S., & Parker, T. C. (1961). Job satisfaction, job performance, and situational characteristics. Journal of Applied Psychology, 45 (2), 65–72.

Kelley, K., & Preacher, K. J. (2012). On effect size. Psychological Methods, 17 (2), 137–152. https://doi.org/10.1037/a0028086

Kim, S. (2005). Individual-level factors and organizational performance in government organizations. Journal of Public Administration Research and Theory, 15 (2), 245–261. https://doi.org/10.1093/jopart/mui013

Kim, T. Y., Aryee, S., Loi, R., & Kim, S. P. (2013). Person-organization fit and employee outcomes: Test of a social exchange model. International Journal of Human Resource Management, 24 (19), 3719–3737. https://doi.org/10.1080/09585192.2013.781522

Kim, T. Y., Gilbreath, B., David, E. M., & Kim, S. P. (2019). Self-verification striving and employee outcomes: The mediating effects of emotional labor of South Korean employees. International Journal of Contemporary Hospitality Management, 31 (7), 2845–2861. https://doi.org/10.1108/IJCHM-08-2018-0620

Kim, T. Y., Liden, R. C., Kim, S. P., & Lee, D. R. (2015). The interplay between follower core self-evaluation and transformational leadership: effects on employee outcomes. Journal of Business and Psychology, 30 (2), 345–355. https://doi.org/10.1007/s10869-014-9364-7

Kim, T. Y., & Liu, Z. (2017). Taking charge and employee outcomes: The moderating effect of emotional competence. International Journal of Human Resource Management, 28 (5), 775–793. https://doi.org/10.1080/09585192.2015.1109537

Knoll, J., & Matthes, J. (2017). The effectiveness of celebrity endorsements: A meta-analysis. Journal of the Academy of Marketing Science, 45 (1), 55–75. https://doi.org/10.1007/s11747-016-0503-8

Kock, N., & Moqbel, M. (2019). Social Networking Site Use, Positive Emotions, And Job Performance. Journal of Computer Information Systems, 00 (00), 1–11. https://doi.org/10.1080/08874417.2019.1571457

Kolbadinejad, M., Ganjouei, F. A., & Anzehaei, Z. H. (2018). Performance evaluation model according to performance improvement and satisfaction of the staff in the individual sports federations and federations with historical aspect. Annals of Applied Sport Science, 6 (4), 59–67. https://doi.org/10.29252/aassjournal.6.4.59

Koo, B., Yu, J., Chua, B. L., Lee, S., & Han, H. (2020). Relationships among emotional and material rewards, job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel industry. Journal of Quality Assurance in Hospitality and Tourism, 21 (4), 371–401. https://doi.org/10.1080/1528008X.2019.1663572

Kumar, A., Paul, J., & Unnithan, A. B. (2020). ‘Masstige’ marketing: A review, synthesis and research agenda. Journal of Business Research, 113 (September), 384–398. https://doi.org/10.1016/j.jbusres.2019.09.030

Kuo, C. W., Jou, R. C., & Lin, S. W. (2012). Turnover intention of air traffic controllers in Taiwan: A note. Journal of Air Transport Management, 25 (December 2012), 50–52. https://doi.org/10.1016/j.jairtraman.2012.08.003

Kuzey, C. (2018). Impact of health care employees’ job satisfaction on organizational performance support vector machine approach. Journal of Economics and Financial Analysis, 2 (1), 45–68. https://doi.org/10.1991/jefa.v2i1.a12

Laurence, G. A., Fried, Y., & Raub, S. (2016). Evidence for the need to distinguish between self-initiated and organizationally imposed overload in studies of work stress. Work and Stress, 30 (4), 337–355. https://doi.org/10.1080/02678373.2016.1253045

Lauring, J., & Selmer, J. (2018). Person-environment fit and emotional control: Assigned expatriates vs. self-initiated expatriates. International Business Review, 27 (5), 982–992. https://doi.org/10.1016/j.ibusrev.2018.02.010

Lee, M., Mayfield, C. O., Hinojosa, A. S., & Im, Y. (2018). A dyadic approach to examining the emotional intelligence-work outcome relationship: the mediating role of LMX. Organization Management Journal, 15 (1), 1–16. https://doi.org/10.1080/15416518.2018.1427539

Liao, P. Y. (2015). The role of self-concept in the mechanism linking proactive personality to employee work outcomes. Applied Psychology, 64 (2), 421–443. https://doi.org/10.1111/apps.12003

Lin, S., Lamond, D., Yang, C.-L., & Hwang, M. (2014). Personality traits and simultaneous reciprocal influences between job performance and job satisfaction. Chinese Management Studies, 8 (1), 6–26.

Lipsey, M. W. (2003). Those confounded moderators in meta-analysis: Good, bad, and ugly. Annals of the American Academy of Political and Social Science, 587 (1), 69–81. https://doi.org/10.1177/0002716202250791

Liu, F., Chow, I. H. S., Xiao, D., & Huang, M. (2017). Cross-level effects of HRM bundle on employee well-being and job performance: The mediating role of psychological ownership. Chinese Management Studies, 11 (3), 520–537. https://doi.org/10.1108/CMS-03-2017-0065

Lu, C., Wang, B., Siu, O., Lu, L., & Du, D. (2015). Work-home interference and work values in Greater China. Journal of Managerial Psychology, 30 (7), 801–814.

Lu, L., Lin, H. Y., & Cooper, C. L. (2013). Unhealthy and present: Motives and consequences of the act of presenteeism among taiwanese employees. Journal of Occupational Health Psychology, 18 (4), 406–416. https://doi.org/10.1037/a0034331

Luna-Arocas, R., & Morley, M. J. (2015). Talent management, talent mindset competency and job performance: The mediating role of job satisfaction. European Journal of International Management, 9 (1), 28–51. https://doi.org/10.1504/EJIM.2015.066670

Mathies, C., & Ngo, L. V. (2014). New insights into the climate-attitudes-outcome framework: Empirical evidence from the Australian service sector. Australian Journal of Management, 39 (3), 473–491. https://doi.org/10.1177/0312896213495054

Melian, S. (2016). An extended model of the interaction between work-related attitudes and job performance. International Journal of Productivity and Performance Management, 65 (1), 42–57.

Mikkelsen, A., & Espen, O. (2018). The influence of change-oriented leadership on work performance and job satisfaction in hospitals – the mediating roles of learning demands and job involvement. Leadership in Health Services, 32 (1), 37–53.

Mittal, A., & Jain, P. K. (2012). Mergers and acquisitions performance system: Integrated framework for strategy formulation and execution using flexible strategy game-card. Global Journal of Flexible Systems Management, 13 (1), 41–56. https://doi.org/10.1007/s40171-012-0004-7

Mohammadi, J., Bagheri, M., Safaryan, S., & Alavi, A. (2015). Explain the role of party play in employee job satisfaction and performance. Journal of Human Resource Management Research, 6 (1), 229–249.

Monavarian, A., Fateh, O., & Fateh, A. (2017). The effect of Islamic work ethic on individual job performance considering the mediating role of organizational commitment and job satisfaction. Journal of Management and Development Process, 31 (1), 57–82.

Moqbel, M., Nevo, S., & Kock, N. (2013). Organizational members’ use of social networking sites and job performance: An exploratory study. Information Technology & People, 26 (3), 240–264. https://doi.org/10.1108/ITP-10-2012-0110

Mosuin, E., Mat, T. Z. T., Ghani, E. K., Alzeban, A., & Gunardi, A. (2019). Accountants’ acceptance of accrual accounting systems in the public sector and its influence on motivation, satisfaction and performance. Management Science Letters, 9 (5), 695–712. https://doi.org/10.5267/j.msl.2019.2.002

Motowidlo, S. J., & Kell, H. J. (2012). Job performance. Handbook of Psychology, Second Edition, 12 , 91–130.

Mount, M., Ilies, R., & Johnson, E. (2006). Relationship of personality traits and counterproductive work behaviors: The mediating effects of job satisfaction. Personnel Psychology, 59 (3), 591–622.

Naidoo, R. (2018). Role stress and turnover intentions among information technology personnel in South Africa: The role of supervisor support. SA Journal of Human Resource Management, 16 (1), 1–10. https://doi.org/10.4102/sajhrm.v16i0.936

Ng, T. W. H., Sorensen, K. L., & Yim, F. H. K. (2009). Does the job satisfaction-job performance relationship vary across cultures? Journal of Cross-Cultural Psychology, 40 (5), 761–796. https://doi.org/10.1177/0022022109339208

Ning, B., Omar, R., Ye, Y., Ting, H., & Ning, M. (2020). The role of Zhong-Yong thinking in business and management research: A review and future research agenda. Asia Pacific Business Review, 27 (2), 150–179. https://doi.org/10.1080/13602381.2021.1857956

Noh, M., Johnson, K. K. P., & Koo, J. (2015). Building an exploratory model for part-time sales associates’ turnover intentions. Family and Consumer Sciences Research Journal, 44 (2), 184–200. https://doi.org/10.1111/fcsr.12135

Oh, J. H., Rutherford, B. N., & Park, J. (2014). The interplay of salesperson’s job performance and satisfaction in the financial services industry. Journal of Financial Services Marketing, 19 (2), 104–117. https://doi.org/10.1057/fsm.2014.7

Olsen, E., Bjaalid, G., & Mikkelsen, A. (2017). Work climate and the mediating role of workplace bullying related to job performance, job satisfaction, and work ability: A study among hospital nurses. Journal of Advanced Nursing, 73 (11), 2709–2719. https://doi.org/10.1111/jan.13337

Oluwatayo, A. A., & Adetoro, O. (2020). Influence of Employee Attributes, Work Context and Human Resource Management Practices on Employee Job Engagement. Global Journal of Flexible Systems Management, 21 (4), 295–308. https://doi.org/10.1007/s40171-020-00249-3

Paggi, M. E., & Jopp, D. S. (2015). Outcomes of occupational self-efficacy in older workers. International Journal of Aging and Human Development, 80 (4), 357–378. https://doi.org/10.1177/0091415015607640

Panthee, B., Shimazu, A., & Kawakami, N. (2014). Validation of Nepalese version of Utrecht work engagement scale. Journal of Occupational Health, 56 (6), 421–429. https://doi.org/10.1539/joh.14-0041-OA

Park, J., Kim, S., Lim, M., & Sohn, Y. W. (2019). Having a calling on board: Effects of calling on job satisfaction and job performance among South Korean newcomers. Frontiers in Psychology, 10 (JULY), 1584. https://doi.org/10.3389/fpsyg.2019.01584

Paul, J., & Benito, G. R. G. (2018). A review of research on outward foreign direct investment from emerging countries, including China: What do we know, how do we know and where should we be heading? Asia Pacific Business Review, 24 (1), 90–115. https://doi.org/10.1080/13602381.2017.1357316

Paul, J., & Criado, A. R. (2020). The art of writing literature review: What do we know and what do we need to know? International Business Review, 29 (4), 101717. https://doi.org/10.1016/j.ibusrev.2020.101717

Paul, J., & Feliciano-Cestero, M. M. (2021). Five decades of research on foreign direct investment by MNEs: An overview and research agenda. Journal of Business Research, 124 (February), 800–812. https://doi.org/10.1016/j.jbusres.2020.04.017

Paul, J., & Mas, E. (2020). Toward a 7-P framework for international marketing. Journal of Strategic Marketing, 28 (8), 681–701. https://doi.org/10.1080/0965254X.2019.1569111

Paul, J., & Singh, G. (2017). The 45 years of foreign direct investment research: Approaches, advances and analytical areas. World Economy, 40 (11), 2512–2527. https://doi.org/10.1111/twec.12502

Peterson, R. A., & Brown, S. P. (2005). On the use of beta coefficients in meta-analysis. Journal of Applied Psychology, 90 (1), 175–181. https://doi.org/10.1037/0021-9010.90.1.175

Petitti, D. B. (2000). Meta-analysis, decision analysis, and cost-effectiveness analysis: Methods for quantitative synthesis in medicine . OUP USA.

Piansoongnern, O. (2013). Flexible leadership for managing talented employees in the securities industry: A case study of Thailand. Global Journal of Flexible Systems Management, 14 (2), 107–113. https://doi.org/10.1007/s40171-013-0036-7

Piansoongnern, O., & Anurit, P. (2007). A global competitiveness study of Thai securities industry: A case study of factors influencing investors’ loyalty to securities companies in Bangkok. Global Journal of Flexible Systems Management, 8 (1–2), 1–16. https://doi.org/10.1007/BF03396516

Porter, C. M., Woo, S. E., Allen, D. G., & Keith, M. G. (2019). How do instrumental and expressive network positions relate to turnover? A meta-analytic investigation. Journal of Applied Psychology, 104 (4), 511–536. https://doi.org/10.1037/apl0000351

Qureshi, M. A., Qureshi, J. A., Thebo, J. A., Shaikh, G. M., Brohi, N. A., & Qaiser, S. (2019). The nexus of employee’s commitment, job satisfaction, and job performance: An analysis of FMCG industries of Pakistan. Cogent Business and Management, 6 (1), 1654189. https://doi.org/10.1080/23311975.2019.1654189

Rai, A., & Hornyak, R. (2013). The impact of sourcing enterprise system use and work process interdependence on sourcing professionals’ job outcomes. Journal of Operations Management, 31 (6), 474–488. https://doi.org/10.1016/j.jom.2013.07.005

Raja, U., Haq, I. U., De Clercq, D., & Azeem, M. U. (2019). When ethics create misfit: Combined effects of despotic leadership and Islamic work ethic on job performance, job satisfaction, and psychological well-being. International Journal of Psychology, 55 (3), 332–341. https://doi.org/10.1002/ijop.12606

Ramezani, Y., Mashhadi, A., Chahak, A., & Hosseinpor, M. (2018). Job performance in the university: Explain the role of job satisfaction, work orientation and organizational commitment. Journal of Transformation Management, 9 (18), 142–159. https://doi.org/10.22067/pmt.v9i18.60445

Rana, J., & Paul, J. (2020). Health motive and the purchase of organic food: A meta-analytic review. International Journal of Consumer Studies, 44 (2), 162–171. https://doi.org/10.1111/ijcs.12556

Regts, G., & Molleman, E. (2016). The moderating influence of personality on individual outcomes of social networks. Journal of Occupational and Organizational Psychology, 89 (3), 656–682. https://doi.org/10.1111/joop.12147

Rietzschel, E. F., Slijkhuis, M., & Van Yperen, N. W. (2014). Close monitoring as a contextual stimulator: How need for structure affects the relation between close monitoring and work outcomes. European Journal of Work and Organizational Psychology, 23 (3), 394–404. https://doi.org/10.1080/1359432X.2012.752897

Robledo, E., Zappalà, S., & Topa, G. (2019). Job crafting as a mediator between work engagement and wellbeing outcomes: A time-lagged study. International Journal of Environmental Research and Public Health, 16 (8), 1376. https://doi.org/10.3390/ijerph16081376

Rosenberg, M. S. (2005). The file-drawer problem revisited: A general weighted method for calculating fail-safe numbers in meta-analysis. Evolution, 59 (2), 464–468. https://doi.org/10.1111/j.0014-3820.2005.tb01004.x

Rosenbusch, N., Brinckmann, J., & Bausch, A. (2011). Is innovation always beneficial? A meta-analysis of the relationship between innovation and performance in SMEs. Journal of Business Venturing, 26 (4), 441–457. https://doi.org/10.1016/j.jbusvent.2009.12.002

Rosenthal, R. (1986). Meta-analytic procedures for social science research. Educational Researcher, 15 (8), 18–20. https://doi.org/10.3102/0013189x015008018

Rousseau, M. B., Mathias, B. D., Madden, L. T., & Crook, T. R. (2016). Innovation, firm performance, and appropriation: a meta-analysis. International Journal of Innovation Management, 20 (3), 1650033. https://doi.org/10.1142/S136391961650033X

Rowley, C., & Paul, J. (2021). Introduction: The role and relevance of literature reviews and research in the Asia Pacific. Asia Pacific Business Review, 27 (2), 145–149. https://doi.org/10.1080/13602381.2021.1894839

Rutherford, B., Wei, Y., Park, J., & Hur, W. M. (2012). Increasing job performance and reducing turnover: An examination of female Chinese salespeople. Journal of Marketing Theory and Practice, 20 (4), 423–436. https://doi.org/10.2753/MTP1069-6679200405

Sánchez-Beaskoetxea, J., & Coca García, C. (2015). Media image of seafarers in the Spanish printed press. Maritime Policy & Management, 42 (2), 97–110.

Shahnawaz Adil, M. (2015). Strategic Human Resource Management Practices and Competitive Priorities of the Manufacturing Performance in Karachi. Global Journal of Flexible Systems Management, 16 (1), 37–61. https://doi.org/10.1007/s40171-014-0084-7

Shaik, A. S., & Dhir, S. (2020). A meta-analytical review of factors affecting the strategic thinking of an organization. Foresight, 22 (2), 144–177. https://doi.org/10.1108/FS-08-2019-0076

Shayan, A., Danaie, H., & Andami, M. (2017). The effect of using social media on the job performance of Tarbiat Modares University staff. Journal of Human Resource Management Research, 7 (3), 135–155.

Shin, I., Hur, W. M., & Kang, S. (2016). Employees’ perceptions of corporate social responsibility and job performance: A sequential mediation model. Sustainability (switzerland), 8 (5), 1–12. https://doi.org/10.3390/su8050493

Shujaat, A., Rashid, A., & Muzaffar, A. (2019). Exploring the effects of social media use on employee performance: Role of commitment and satisfaction. International Journal of Human Capital and Information Technology Professionals, 10 (3), 1–19. https://doi.org/10.4018/IJHCITP.2019070101

Singh, S., Akbani, I., & Dhir, S. (2020a). Service innovation implementation: A systematic review and research agenda. Service Industries Journal, 40 (7–8), 491–517. https://doi.org/10.1080/02642069.2020.1731477

Singh, S., & Dhir, S. (2019). Structured review using TCCM and bibliometric analysis of international cause-related marketing, social marketing, and innovation of the firm. International Review on Public and Nonprofit Marketing, 16 (2–4), 335–347. https://doi.org/10.1007/s12208-019-00233-3

Singh, S., Dhir, S., Das, V. M., & Sharma, A. (2020b). Bibliometric overview of the technological forecasting and social change journal: analysis from 1970 to 2018. Technological Forecasting and Social Change, 154 (May), 119963. https://doi.org/10.1016/j.techfore.2020.119963

Singh, S., Dhir, S., Gupta, A., Das, V. M., & Sharma, A. (2020). Antecedents of innovation implementation: a review of literature with meta-analysis. Foresight, 23 (3), 273–298.

Singh, S., & Vidyarthi, P. R. (2018). Idiosyncratic deals to employee outcomes: mediating role of social exchange relationships. Journal of Leadership and Organizational Studies, 25 (4), 443–455. https://doi.org/10.1177/1548051818762338

Sobaih, A. E. E., Ibrahim, Y., & Gabry, G. (2019). Unlocking the black box: Psychological contract fulfillment as a mediator between HRM practices and job performance. Tourism Management Perspectives, 30 (April), 171–181.

Sony, M., & Mekoth, N. (2017a). Workplace spirituality, frontline employee adaptability and job outcomes: An empirical study. International Journal of Process Management and Benchmarking, 7 (4), 437–465. https://doi.org/10.1504/ijpmb.2017.10006820

Sony, M., & Mekoth, N. (2017b). The mediation role of frontline employee adaptability between service orientation and job outcomes: Evidence from Indian power sector. International Journal of Business Excellence, 11 (3), 357–380. https://doi.org/10.1504/IJBEX.2017.081931

Sony, M., & Mekoth, N. (2019). The relationship between workplace spirituality, job satisfaction and job performance. International Journal of Process Management and Benchmarking, 9 (1), 27–46. https://doi.org/10.1504/IJPMB.2019.097819

Springer, G. J. (2011). A study of job motivation, satisfaction, and performance among bank employees. Journal of Global Business Issues, 5 (1), 29–42.

Srivastava, S., Singh, S., & Dhir, S. (2020). Culture and International business research: A review and research agenda. International Business Review, 29 (4), 101709. https://doi.org/10.1016/j.ibusrev.2020.101709

Steele, J. P., Rupayana, D. D., Mills, M. J., Smith, M. R., Wefald, A., & Downey, R. G. (2012). Relative importance and utility of positive worker states: a review and empirical examination. Journal of Psychology: Interdisciplinary and Applied, 146 (6), 617–650. https://doi.org/10.1080/00223980.2012.665100

Steers, R. M. (1975). Effects of need for achievement on the job performance-job attitude relationship. Journal of Applied Psychology, 60 (6), 678–682.

Stock, R. M., Strecker, M. M., & Bieling, G. I. (2016). Organizational work–family support as universal remedy? A cross-cultural comparison of China, India and the USA. International Journal of Human Resource Management, 27 (11), 1192–1216. https://doi.org/10.1080/09585192.2015.1062039

Stumpf, S. A., & Rabinowitz, S. (1981). Career stage as a moderator of performance relationships with facets of job satisfaction and role perceptions. Journal of Vocational Behavior, 18 (2), 202–218.

Surana, S. J., & Singh, A. K. (2012). The effect of job burnout on job outcomes among call centre customer service representatives in India. International Journal of Intelligent Enterprise, 1 (3–4), 270–289. https://doi.org/10.1504/IJIE.2012.052557

Talukder, A., Vickers, M., & Khan, A. (2018). Supervisor support and work-life balance: Impacts on job performance in the Australian financial sector. Personnel Review, 47 (3), 727–744.

Tong, J., & Wang, L. (2012). Work locus of control and its relationship to stress perception, related affections, attitudes and behaviours from a domain-specific perspective. Stress and Health, 28 (3), 202–210. https://doi.org/10.1002/smi.1423

Torlak, N. G., & Kuzey, C. (2019). Leadership, job satisfaction and performance links in private education institutes of Pakistan. International Journal of Productivity and Performance Management, 68 (2), 276–295. https://doi.org/10.1108/IJPPM-05-2018-0182

Tsui, P. L., Lin, Y. S., & Yu, T. H. (2013). The influence of psychological contract and organizational commitment on hospitality employee performance. Social Behavior and Personality, 41 (3), 443–452. https://doi.org/10.2224/sbp.2013.41.3.443

Tufail, M., Sultan, F., & Anum. (2019). Examining the effect of challenge-hindrance stressors on work attitude and behavior. FWU Journal of Social Sciences, 13 (1), 90–104.

van Beek, I., Taris, T. W., Schaufeli, W. B., & Brenninkmeijer, V. (2014). Heavy work investment: Its motivational make-up and outcomes. Journal of Managerial Psychology, 29 (1), 46–62. https://doi.org/10.1108/JMP-06-2013-0166

Walker, A. G. (2013). The relationship between the integration of faith and work with life and job outcomes. Journal of Business Ethics, 112 (3), 453–461. https://doi.org/10.1007/s10551-012-1271-0

Wampold, B. E., Ahn, H., & Kim, D. (2000). Meta-analysis in the social sciences. Asia Pacific Education Review, 1 (1), 67–74.

Yalabik, Z. Y., Popaitoon, P., Chowne, J. A., & Rayton, B. A. (2013). Work engagement as a mediator between employee attitudes and outcomes. International Journal of Human Resource Management, 24 (14), 2799–2823. https://doi.org/10.1080/09585192.2013.763844

Yuan, B., Li, J., & Zeng, G. (2018). Trapped as a good worker: the influence of coercive acquaintance advertising on work outcomes. Cornell Hospitality Quarterly, 59 (4), 428–441. https://doi.org/10.1177/1938965518777212

Yuen, K. F., Loh, H. S., Zhou, Q., & Wong, Y. D. (2018). Determinants of job satisfaction and performance of seafarers. Transportation Research Part A: Policy and Practice, 110 (November 2017), 1–12. https://doi.org/10.1016/j.tra.2018.02.006

Yustina, A. I., & Valerina, T. (2018). Does work-family conflict affect auditor’s performance? Examining the mediating roles of emotional exhaustion and job satisfaction. Gadjah Mada International Journal of Business, 20 (1), 89–111. https://doi.org/10.22146/gamaijb.26302

Zhang, J., Akhtar, M. N., Bal, P. M., Zhang, Y., & Talat, U. (2018). How do high-performance work systems affect individual outcomes: A multilevel perspective. Frontiers in Psychology, 9 (APR), 1–13. https://doi.org/10.3389/fpsyg.2018.00586

Zhang, Z., Wang, M., & Shi, J. (2012). Leader-follower congruence in proactive personality and work outcomes: The mediating role of leader-member exchange. Academy of Management Journal, 55 (1), 111–130. https://doi.org/10.5465/amj.2009.0865

Zhou, H., Ye, L., & Gong, D. (2016). Mental workload ’ s influence on job performance for the high-speed railway drivers – job satisfaction as mediator Hong Zhou *, Long Ye and Daqing Gong. School of Economics and Management, 22 (July 2015), 27–29.

Zhou, L., Wang, M., Chen, G., & Shi, J. (2012). Supervisors’ upward exchange relationships and subordinate outcomes: Testing the multilevel mediation role of empowerment. Journal of Applied Psychology, 97 (3), 668–680. https://doi.org/10.1037/a0026305

Ziegler, R., Hagen, B., & Diehl, M. (2012). Relationship Between Job Satisfaction and Job Performance: Job Ambivalence as a Moderator. Journal of Applied Social Psychology, 42 (8), 2019–2040. https://doi.org/10.1111/j.1559-1816.2012.00929.x

Download references

Acknowledgements

We would like to express our special thanks and gratitude to prof. Gholamreza Asadollahfardi for sharing his pearls of wisdom and experience with us to improve this research. We are immensely grateful to him for his comments on an earlier version of the manuscript. His insightful comments and suggestions have truly shined a light on our path and helped us to achieve better and brighter intuition.

There is no research grant support for this study.

Author information

Authors and affiliations.

Faculty of Engineering, Kharazmi University, Tehran, Iran

Ali Katebi, Mohammad Hossain HajiZadeh, Ali Bordbar & Amir Masoud Salehi

You can also search for this author in PubMed   Google Scholar

Corresponding author

Correspondence to Ali Katebi .

Ethics declarations

Conflict of interest.

The authors declare that they have no conflict of interest.

Additional information

Publisher's note.

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Katebi, A., HajiZadeh, M.H., Bordbar, A. et al. The Relationship Between “Job Satisfaction” and “Job Performance”: A Meta-analysis. Glob J Flex Syst Manag 23 , 21–42 (2022). https://doi.org/10.1007/s40171-021-00280-y

Download citation

Received : 22 September 2020

Accepted : 25 June 2021

Published : 24 August 2021

Issue Date : March 2022

DOI : https://doi.org/10.1007/s40171-021-00280-y

Share this article

Anyone you share the following link with will be able to read this content:

Sorry, a shareable link is not currently available for this article.

Provided by the Springer Nature SharedIt content-sharing initiative

  • Job Performance
  • Job Satisfaction
  • Meta-Analysis
  • Find a journal
  • Publish with us
  • Track your research

IMAGES

  1. (PDF) JOB SATISFACTION AND EMPLOYEE PERFORMANCE: A THEORETICAL REVIEW

    job satisfaction and employee performance research papers pdf

  2. (PDF) Examining the Role of Motivation and Reward in Employees' Job

    job satisfaction and employee performance research papers pdf

  3. (PDF) The effect of HRM practices and employees’ job satisfaction on

    job satisfaction and employee performance research papers pdf

  4. Employee Satisfaction Survey Template

    job satisfaction and employee performance research papers pdf

  5. The impact of job satisfaction on employee performance. IMPACT OF JOB

    job satisfaction and employee performance research papers pdf

  6. (PDF) job satisfaction and employee performance ( chapter one)

    job satisfaction and employee performance research papers pdf

VIDEO

  1. Job Satisfaction, Employee Loyalty and Job Performance in the Hospitality Industry A Moderated Model

  2. Shopsy Ecommere

  3. Job Satisfaction Is Up, But So Are the Risks for Employers

  4. Fasmo Ecommerce Marketplace With MERN

  5. JOB SATISFACTION HUMAN RESOURCE MANAGEMENT

  6. Mind Your Mindset: Tools for Success in Your Job Search and Career

COMMENTS

  1. (PDF) Employees' Job Satisfaction and their Work Performance as

    The research results show that: (1) Knowledge influences performance, (2) Work quality influences performance, (3) Commitment influences performance, (4) Knowledge influences job satisfaction, (5 ...

  2. PDF JOB SATISFACTION AND JOB PERFORMANCE: A Thesis by ALLISON LAURA COOK

    satisfaction. In other words, employee job satisfaction is the affective state of employees regarding multiple facets of their jobs (Brown & Peterson, 1993); so job satisfaction comprises employee feelings regarding multiple aspects of the job. There is also a cognitive component to job satisfaction (Organ & Near, 1985). This cognitive

  3. (Pdf) Job Satisfaction and Employee Performance: a Theoretical Review

    There are lots of researches tested the impact of job satisfaction on employee performance. Most of them indicated that there is an impact of job satisfaction on employee performance and there is an impact of employee performance on job satisfaction (Skibba, 2002). But, rarely of them emphasize on whether the impactis direct or indirect.

  4. PDF The Relationship Between Job Satisfaction Job Performance : A Meta-analysis

    The effect size for the relationship between job satisfaction and job performance in India is 0.130, while for other countries except India it is 0.353. This indicates a huge difference between India and other countries, which could provide a good basis for future research on this issue.

  5. The Relationship Between Job Satisfaction and Performance: Evaluation

    Three major theoretical perspectives are postulated, viz, the hypotheses that: (1) satisfaction leads to performance; (2) the relationship is moderated by a number of variables; and (3) performance leads to satisfaction. Relevant research results are found to be equivocal at best, thereby implying that the relationship between satisfaction and ...

  6. Relationship between Job Satisfaction and Employee Performance in the

    Organizations focus on human resources to improve performance as a result of high global competition and a dynamic business environment. In today's competitive environment, employee performance and job satisfaction are critical to the achievement of a company's goals. Job satisfaction is an organization's unnoticed success. Employee performance and job satisfaction are powerful tools ...

  7. PDF Factors Affecting Employee Performance: A Systematic Review

    Factors Affecting Employee Performance : A Systematic Review 151 employee satisfaction (Nadya dkk., 2022; Rahmah dkk., 2022), and build a positive reputation for the company. Employee performance is a measure of the extent to which an employee is able to fulfill his duties and responsibilities properly and effectively (Darvishmotevali & Ali, 2020).

  8. PDF Employee Well-being, Productivity, and Firm Performance: Evidence and

    the nexus between employee satisfaction and various firm performance outcomes. Taken together, the evidence very much suggests the answer to the overarching question is "yes" - there is a strong business case for promoting the well-being of workers.2 The data accumulated by Gallup in their client work over the past few decades yields a rich

  9. [PDF] Job Satisfaction and Employee Performance: An Empirical Approach

    Employee job satisfaction in engineering firms. V. Tam S. Zeng. Engineering, Business. 2014. Purpose - The purpose of this paper is to examine the relationship among cultural values, using the dimension of power distance (PD), and employee job satisfaction in engineering firms in United Arab….

  10. PDF Job Satisfaction and Employee Performance: a Theoretical Review

    an impact of employee performance on job satisfaction (Skibba, 2002). But, rarely of them ... This research paper composed of first, the literature review, where job satisfaction and ... important professional guidance in a time when job satisfaction research was in its early stages (Cucina & Bowling, 2015). Hoppock as cited in Aziri (2011) was ...

  11. JOB SATISFACTION AND EMPLOYEE PERFORMANCE

    In today's increasing competitive environment, organizations recognize the internal human element as a fundamental source of improvement. On one hand, managers are concentrating on employees' wellbeing, wants, needs, personal goals and desires, to understand the job satisfaction. And on the other hand, managers take organizational decisions based on the employees' performance. The purpose ...

  12. PDF The Relationship between Job Satisfaction and Job Performance: A Study

    The personal information form was created by the researcher in order to determine some personal characteristics of the employees. 2.3.2 Minnesota Job Satisfaction Scale (MJSS) The Minnesota Job Satisfaction Scale, developed by Weiss et al. (1967) and adapted into Turkish by Baycan (1985), was used in the study.

  13. PDF The Impact of the Performance Appraisal Process on Job Satisfaction of

    of such non-job-specific behaviour of employees will help an organisation to understand and improve employee job satisfaction levels [16,17]. Given this prominence, many organ-isations, in their appraisal process, tend to focus on non-job-specific behaviours such as cooperation and enthusiasm [18].

  14. [PDF] Performance appraisals and job satisfaction

    Abstract The research in this article is focused on formal performance appraisals (PA), one of the most important human resource management practices in firms. In detail, the study analyzes the effect of PAs on employees' overall job satisfaction. We are able to differentiate between appraisals that are linked to monetary outcomes, such as bonus payments and promotions, and appraisals that ...

  15. The Relationship Between "Job Satisfaction" and "Job Performance": A

    The purpose of this meta-analytic research is to obtain a clear and unified result for the relationship between job satisfaction and job performance, as previous research has shown contradictions in this regard. A total of 913 articles in both English and Persian languages were obtained from four databases, and finally, 113 articles with 123 independent data were selected and analyzed. The ...

  16. Full article: Work conditions and job performance: An indirect

    The current research firstly, establishes that work place conditions have a positive influence on job performance of the employees. Secondly, work place conditions actually increase the satisfaction of employees because of which, they become productive and efficient. The current research goes a step further from the previous studies and ...

  17. PDF A Study of Job Satisfaction and Its Effect on the Performance of

    compare their job satisfaction in relation to performance. Furthermore, their educational background is somewhat ... To know the positive effect of job satisfaction on performance of employees working in private or-ganizationsofPeshawar 1.3. Hypothesis of the Study ... satisfaction. ...