future goals essay flight attendant

13 SMART Goals Examples for Flight Attendants

As one of the first points of contact for passengers, the role of a flight attendant demands a high level of professionalism, safety, and customer service.

Setting SMART goals enables flight attendants to concentrate on specific areas for personal and professional growth, ultimately benefiting the passengers in the long run.

In this article, we will provide examples of SMART goals for flight attendants with detailed explanations of each SMART criterion to inspire them to enhance their job performance.

Table of Contents

What is a SMART Goal?

SMART stands for specific, measurable, achievable, relevant, and time-based. Applying these criteria to your goal setting can bring value to your passengers and airline.

Let’s dive deeper into each SMART component:

Establishing specific goals encourages clarity and direction. While vague goals are hard to accomplish, specificity makes it much easier to identify what tasks must be done.

To illustrate, aiming to “improve communication with passengers” can be refined by specifying the precise goal of engaging in conversations and explaining procedures to all passengers.

Measurable goals allow every party involved to monitor progress effectively. You will find tracking and quantifying your results more manageable over time. By then, you’ll take the necessary steps to finally knock down your milestones one by one.

When pursuing goals, consider your current abilities and strengths. Unrealistic aspirations may lead to frustration for both you and your airline. So try to create goals that fall within your existing skill set to boost confidence in your performance as a flight attendant.

Relevant goals focus on what’s important to you at a core level. As a flight attendant, ask yourself, “What parts of my job bring me the most joy?” or “What do I value most about my role?” By understanding your values, you can pursue meaningful goals that align with them.

A robust timeline helps prioritize tasks according to their urgency and importance. For instance, suppose you want to “complete all required training modules before the end of the month.” This goal provides a deadline to manage your time better.

Below are some examples of SMART goals for flight attendants:

1. Reduce Passenger Complaints

“My aim is to reduce passenger complaints about their flying experience by 10% in a year. I plan to improve customer service, using feedback from my passengers and helping them have a pleasant journey.”

Specific: The SMART goal defines how the flight attendant will enhance the flying experience and by how much improvement.

Measurable: Improvements will be measured by a 10% reduction in passenger complaints.

Attainable: This is achievable with proper data analysis and implementing changes based on feedback.

Relevant: Minimizing complaints is an appropriate goal for any flight attendant.

Time-based: Goal completion should be anticipated within one year.

2. Improve Your Language Skills

“I’ll strive to improve my foreign language skills by taking at least two classes in a new language within 6 months. I hope to be able to converse with passengers from all over the world respectfully and courteously.”

Specific: The goal outlines that the flight attendant will learn a new language.

Measurable: Ensure you complete at least two language courses within 6 months.

Attainable: Learning a language is possible by taking courses on the topic.

Relevant: This statement is suitable for conversing with passengers from different walks of life.

Time-based: You should ideally expect success after 6 whole months.

3. Upgrade Passenger Amenities

“I want to upgrade the onboard amenities offered by my airline over the 6 months ahead. I’ll ensure my airline provides the latest amenities, such as streaming music and in-flight Wi-Fi, to make the flight experience more enjoyable for our customers.”

Specific: The flight attendant will upgrade in-flight amenities offered by the airline.

Measurable: Check whether or not you’ve upgraded the different amenities available.

Attainable: Improving in-flight amenities is feasible with proper research and implementation.

Relevant: This statement is pertinent to enhancing the flight experience for passengers.

Time-based: Six months are required to accomplish this particular goal.

4. Enhance Cabin Cleanliness

“To foster a safe and pleasant experience for all passengers, I will maintain the highest standards of cleanliness in the cabin. I plan to implement a daily cleaning routine and checklists completed on each shift within two months.”

Specific: This is explicit about implementing a daily cleaning routine and checklists on each shift.

Measurable: You can assess the use of cleaning checklists and see the daily completion of tasks.

Attainable: Maintaining high cabin cleanliness standards is doable, given an appropriate routine and checklists.

Relevant: You should know that cabin cleanliness relates to the overall comfort of passengers.

Time-based: There is a two-month window to achieve the SMART goal.

5. Implement New Food Offerings

“I will work with the catering department to deliver new food offerings on long-haul and international flights. In four months, the passengers should have access to various food options that meet strict dietary and cultural requirements.”

Specific: You have precise actions—you’ll work with the catering department to provide new food options.

Measurable: You can count the number of food options offered over time.

Attainable: This is definitely possible with collaboration with the catering department.

Relevant: Providing new food options is relevant to meeting the needs of passengers.

Time-based: Goal attainment will be met over the next four months.

6. Boost Communication With Passengers

“I want to increase communication with passengers during each flight. Within 5 months, I hope to have created better relationships with passengers by engaging in conversations and explaining regulations or procedures to them in an effective manner.”

Specific: The goal outlines what to do (boost communication) and how long it should take (5 months).

Measurable: You could ask passengers to provide feedback on their overall experience.

Attainable: Communicating with passengers is achievable and can be done during each flight.

Relevant: Having better relationships with passengers reflects an ability to communicate effectively.

Time-based: Achievement of this goal is expected over the 5 months ahead.

7. Facilitate Smooth Transitions During Flights

“Within the following 5 months, I will ensure that all flights I’m on run as smoothly and efficiently as possible. That involves facilitating transitions between different stages of the flight and anticipating potential issues before they arise.”

Specific: You know what is expected of you: ensuring a smooth transition between different stages of the flight.

Measurable: You should be able to measure the transition and how efficiently it proceeded.

Attainable: If you stay organized and anticipate potential issues, this is a realistic goal.

Relevant: Encouraging smooth transitions is part of the job as a flight attendant.

Time-based: You should aim to complete the SMART goal within 5 months.

8. Improve In-Flight Safety Experience

“I’ll enhance the in-flight safety experience by developing improved safety materials, including videos and new guidelines, that all passengers easily understand. I will strive to simplify this process over the next two months.”

Specific: This explains the ideal outcome (enhance passengers’ in-flight experience through guidelines and safety materials).

Measurable: You could evaluate the effectiveness of safety materials and guidelines.

Attainable: The goal is feasible within two months by simplifying the process.

Relevant: This is relevant to ensuring the safety and security of passengers.

Time-based: You have two whole months to complete this certain goal.

9. Promote Professionalism

“I will act professionally while on duty and hold myself accountable if customer service issues arise. In three months, I should be held to a high standard of customer service that reflects positively on the airline.”

Specific: This goal focuses on acting professionally and providing high-quality customer service.

Measurable: Success can be measured by evaluating customer feedback on a regular basis.

Attainable: This is possible by acting professionally and providing quality service to customers.

Relevant: The statement is to ensure the airline carries a positive reputation.

Time-based: Goal achievement will be reached after 5 months.

10. Reduce Waste Onboard

“To minimize the environmental impact of air travel, I’ll strive to improve policies and procedures related to onboard waste disposal for this quarter. This includes reducing plastic waste and working with airlines to ensure leftovers are recycled or donated whenever possible.”

Specific: The aim is to reduce onboard waste by improving policies and procedures related to waste disposal.

Measurable: Tracking the amount of waste reduced, plastic waste eliminated, and the number of items recycled or donated.

Attainable: If you dedicate enough time and effort, this SMART goal is absolutely possible.

Relevant: Fostering environmental sustainability is essential for flight attendants.

Time-based: You have this entire quarter to complete this goal.

11. Increase Work Productivity

“I will increase my work productivity by 15% before the end of 7 months, focusing on time management, clear communication, and delegation of tasks.”

Specific: You’ll boost work productivity by 15% within the next 7 months.

Measurable: This goal is measurable by tracking the progress of work productivity over the next 7 months.

Attainable: Make sure you follow the action items, such as time management , communication, and delegating tasks.

Relevant: This relates to maximizing efficiency and effectiveness on the job.

Time-based: There is a 7-month deadline for long-term success.

12. Become a Role Model

“I’ll become a role model for other flight attendants by showing exemplary behavior and offering advice to new crew members within 8 months. I will be a positive example for others to follow and be someone others can turn to for guidance.”

Specific: Be a role model by exhibiting exemplary behavior and supporting crew members.

Measurable: Assess feedback from other flight attendants regarding the individual’s role-model status and ability to guide others.

Attainable: You can accomplish the goal as long as you commit yourself fully.

Relevant: This is relevant to staying professional and building a positive work culture among flight attendants.

Time-based: Eight months are needed to reach this particular statement.

13. Strengthen Crew Coordination

“I will practice effective techniques to strengthen crew coordination during flights. For 9 months, I’ll use active listening and dispute resolution skills to resolve common issues and challenges faced during flight operations.”

Specific: The goal details the objective , what must be done to complete it, and the time frame.

Measurable: Determine the effectiveness of techniques and the resolution of common issues during flight operations.

Attainable: This is feasible within 9 months by actively practicing techniques.

Relevant: The statement is applicable to assure smooth and efficient flight operations.

Time-based: You have a 9-month end date for goal attainment.

Final Thoughts

Whether it’s boosting work productivity or reducing waste onboard, flight attendants should utilize SMART goals to excel on the job and contribute positively to their airline.

The SMART goals in this post are meant to serve as examples and inspiration for those looking to enhance performance. By applying these SMART criteria, you can advance your career.

Essay on Why Do You Want To Be A Flight Attendant

Students are often asked to write an essay on Why Do You Want To Be A Flight Attendant in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on Why Do You Want To Be A Flight Attendant

A welcoming journey.

I aspire to be a flight attendant because I am passionate about making people feel comfortable and at ease during their travels. The chaos and stress associated with air travel can be daunting, and I find joy in providing a warm and welcoming presence to alleviate those anxieties.

Exploration and Adventure

The role of a flight attendant opens up a world of opportunities for exploration and adventure. The chance to visit new destinations, experience diverse cultures, and interact with people from all walks of life is incredibly exciting to me. I relish the prospect of learning about new places, meeting new people, and broadening my horizons.

Serving With Passion

In my heart, I feel an unwavering desire to serve others. As a flight attendant, I would have the privilege of assisting passengers with their needs, ensuring their comfort, and going the extra mile to make their journeys as enjoyable as possible. The opportunity to positively impact people’s lives during their travels is what truly drives my aspiration.

250 Words Essay on Why Do You Want To Be A Flight Attendant

Why i want to be a flight attendant.

I have always been fascinated by airplanes and flying. I love the feeling of being up in the air and seeing the world from a different perspective. I also enjoy meeting new people and learning about different cultures. Being a flight attendant would allow me to combine all of these passions into one career.

Helping People

Exploring the world.

Being a flight attendant would allow me to see the world and experience different cultures. I would be able to meet people from all walks of life and learn about their customs and traditions. I would also be able to visit new places and see amazing sights.

Exciting Career

Being a flight attendant is an exciting and challenging career. Every day is different, and I would never know what to expect. I would also have the opportunity to meet new people and learn about new cultures. I believe that being a flight attendant is the perfect career for me because it combines my love of travel, my desire to help people, and my excitement for a new challenge.

500 Words Essay on Why Do You Want To Be A Flight Attendant

A helping hand in the skies: my passion for becoming a flight attendant.

From the moment I first stepped onto an airplane, I felt a sense of wonder and excitement. The friendly face of the flight attendant greeting me with a warm smile made me feel at ease in that unfamiliar environment. I was amazed by their ability to make everyone feel comfortable and safe throughout the journey. That was the moment I knew I wanted to be a flight attendant.

More Than Just a Job

Being a flight attendant is not just a job; it’s a calling. It’s an opportunity to make a difference in people’s lives, even if it’s just for the duration of a single flight. Flight attendants have the power to make people feel safe, calm, and well-cared for, even in the most stressful situations. They are the ambassadors of the airline, and they set the tone for the entire travel experience.

Exploring the World and Meeting New People

One of the things that excites me most about becoming a flight attendant is the opportunity to travel the world. I love learning about different cultures, trying new foods, and meeting new people. As a flight attendant, I would have the chance to experience all of these things while also helping others have a safe and enjoyable journey.

A Career with Endless Opportunities

The rewards of making a difference.

Ultimately, the most rewarding aspect of being a flight attendant is the opportunity to make a difference in people’s lives. Whether it’s helping a nervous flyer feel at ease, providing assistance to someone with a disability, or simply making someone’s journey more enjoyable, flight attendants have the power to make a positive impact on the lives of others. And that, to me, is the most fulfilling thing of all.

In conclusion, becoming a flight attendant is more than just a job; it’s a passion. I am drawn to this career because of the opportunity to help people, explore the world, and make a difference in the lives of others. I believe that my skills, personality, and dedication would make me an excellent flight attendant, and I am eager to embark on this exciting journey.

Apart from these, you can look at all the essays by clicking here .

Flight Attendant Professional Goals

Getting started as a flight attendant.

What is a Flight Attendant
How to Become a Flight Attendant
Certifications
Tools & Software
LinkedIn Guide
Interview Questions
Similar Job Titles
Work-Life Balance
Professional Goals
Flight Attendant Resume Examples
Flight Attendant Cover Letter Examples

Track Your Goals with Teal

Log your goals and career aspirations on an ongoing basis to keep career groth front of mind with Teal.

Why Every Flight Attendant Should Have Goals

Different types of career goals for flight attendants, customer service excellence goals, safety and compliance goals, professional development and advancement goals, health and wellbeing goals, global and cultural awareness goals, what makes a good career goal for a flight attendant , career goal criteria for flight attendants, service excellence and safety proficiency.

Achieve Service Certification
Master Emergency Protocols
Enhance Passenger Interactions

Cultural and Linguistic Adaptability

Achieve Proficiency in Key Languages
Master Intercultural Communication
Engage in Cultural Immersion Experiences

Leadership and Team Collaboration

Master In-Flight Service Excellence
Develop Crisis Management Skills
Enhance Cross-Departmental Communication

Personal Wellness and Resilience

Develop a Fitness Routine
Master Stress-Relief Techniques
Establish Rest and Recovery Plans

Log Your Wins Every Week with Teal

12 Professional Goal Examples for Flight Attendants

Achieve a senior flight attendant position, gain proficiency in additional languages, lead in-flight service excellence initiatives, obtain a specialized certification, master safety and emergency procedures, develop conflict resolution skills, enhance personal fitness and wellbeing, cultivate a global cultural awareness, volunteer for airline-specific committees or unions, mentor new flight attendants, pursue cross-training opportunities, attend industry conferences and networking events, career goals for flight attendants at difference levels, setting career goals as an entry-level flight attendant, setting career goals as a mid-level flight attendant, setting career goals as a senior-level flight attendant, leverage feedback to refine your professional goals, embracing constructive criticism for career advancement, integrating customer insights into your professional milestones, utilizing performance reviews to set targeted goals, goal faqs for flight attendants, how frequently should flight attendants revisit and adjust their professional goals, can professional goals for flight attendants include soft skill development, how do flight attendants balance long-term career goals with immediate project deadlines, how can flight attendants ensure their goals align with their company's vision and objectives.

What is a Flight Attendant?

More Professional Goals for Related Roles

Driving customer satisfaction, resolving issues with empathy and efficiency

Creating memorable guest experiences, driving service excellence in the hospitality sector

Crafting unforgettable journeys, tailoring travel experiences to individual desires

Fostering customer loyalty and business growth through personalized relationship management

Driving customer satisfaction and loyalty through proactive relationship management

Leading customer satisfaction, ensuring service excellence through team management

Essay Service Examples Life Career Choice

Why I Want to Be a Flight Attendant Essay

Introduction

Proper editing and formatting
Free revision, title page, and bibliography
Flexible prices and money-back guarantee

Personal Attraction to the Profession

Understanding the role and responsibilities, the allure of travel and cultural exchange, customer service and interpersonal skills, challenges and personal growth, career aspirations and goals.

Our writers will provide you with an essay sample written from scratch: any topic, any deadline, any instructions.

Cite this paper

Join our 150k of happy users

Get original paper written according to your instructions
Save time for what matters most

Fair Use Policy

EduBirdie considers academic integrity to be the essential part of the learning process and does not support any violation of the academic standards. Should you have any questions regarding our Fair Use Policy or become aware of any violations, please do not hesitate to contact us via [email protected].

We are here 24/7 to write your paper in as fast as 3 hours.

Provide your email, and we'll send you this sample!

By providing your email, you agree to our Terms & Conditions and Privacy Policy .

Say goodbye to copy-pasting!

Get custom-crafted papers for you.

Enter your email, and we'll promptly send you the full essay. No need to copy piece by piece. It's in your inbox!

5 Best Answers to Why You Want to Be a Flight Attendant?

Becoming a flight attendant may be a perfect choice if you’re looking for a career that offers travel and excitement. But how can you answer interview questions about why you want to be a flight attendant? or Why a flight attendant? In this article, we will provide tips on answering this question effectively. We will also provide an example of a great answer to this question. So if you’re preparing for a job interview as a flight attendant, be sure to read this article!

Table of Contents

Why does the interviewer ask this question?

The interviewer is trying to gauge your interest in the job and whether you have the right motivations for becoming a flight attendant . They want to know if you understand what the job entails and if you’re excited about the prospect of working as a flight attendant.

What are some tips for answering the question “Why You Want to Be a Flight Attendant”?

Consider what you enjoy about travel and customer service when preparing your answer. Are you excited about the opportunity to see new places? Do you love interacting with people from all over the world? Be sure to mention these things in your answer!

Highlight your interest in travel: Talk about how you love traveling and exploring new places. Mention how becoming a flight attendant would allow you to do this on a more regular basis.

Focus on the customer service aspect of the job: Flight attendants are responsible for providing excellent customer service. If you’re passionate about helping others and providing a great experience, mention this in your answer.

Please talk about the challenges that appeal to you: It’s also important to show that you understand the responsibilities of a flight attendant. Flight attendants have to be able to handle difficult situations and provide excellent customer service. Be sure to mention that you’re up for the challenge and are excited to help passengers have a great traveling experience.

Emphasize your people skills: Since flight attendants have to deal with many people, it’s important to highlight your people skills. If you’re a people person and enjoy interacting with others, mention this in your answer.

Please explain why you want to work for the airline: Do research on the airline you’re interviewing for and explain why you want to work for them specifically. This will show that you’re interested in the company, not just the job.

Five examples of a great answer to this question “Why You Want to Be a Flight Attendant”?

“I love to travel and explore new places, and becoming a flight attendant would allow me to do this regularly. I’m also interested in the customer service aspect of the job, as I have previous experience working in customer service. My people skills would be a valuable asset to the airline.”

“I want to become a flight attendant because it is a job that combines my two passions: customer service and flying. I have worked in customer service for many years and understand the importance of providing excellent customer service. I am also passionate about flying, and I think that becoming a flight attendant would allow me to combine these two interests.”

“I’ve always been interested in travel and exploring new places. I love the idea of being able to see different parts of the world regularly. I also have experience in customer service, so I know how important it is to provide excellent service to passengers. I’m confident I have the people skills required to be a successful flight attendant. Finally, I want to work for your airline because it is one of the world’s most reputable and respected airlines. I know that working for your airline would be an excellent opportunity to develop my career.”

“I’m interested in becoming a flight attendant because it’s a job that would allow me to travel and meet new people. I have great people skills and love working with the public. I think that my customer service experience would be a valuable asset to your airline. I want to work for your airline specifically because it is one of the most respected airlines in the world. I know that working for your airline would be an excellent opportunity to develop my career.”

“I want to be a flight attendant because it is a job that would allow me to travel and see the world. I have always been interested in different cultures and customs, and I think that becoming a flight attendant would allow me to learn more about different cultures. I also have excellent people skills, which would be beneficial in dealing with passengers.”

Other Resources

Interview Question: Why Do You Want To Be A Cabin Crew?

In conclusion, the best way to answer the question “Why you want to be a flight attendant?” is to highlight your interest in travel, customer service experience, and people skills and explain why you want to work for a specific airline.

Answering this question effectively will demonstrate that you have the right motivation to become a flight attendant and understand the job. So if you’re preparing for a job interview as a flight attendant, be sure to keep these tips in mind!

We hope this article helped provide some tips on answering the question “Why you want to be a flight attendant?” effectively. If you’re looking for more job interview advice, check out our other articles! Good luck!

Answering 30 Flight Attendant Interview Questions (+ Tips)

Table of Contents

Most Common Questions

1) why do you want to be a flight attendant.

The first thing you need to know about answering this question; do not, under any circumstances, say its because you want the flight benefits!

✅ Possible Answer to “Why do you want to be a flight attendant?”:

I am looking for a job that keeps me on my toes. I am really attracted to the airline lifestyle because each day on the job will be different, exciting, and engaging. I know this will make me excited to come to work each day and meet new people and create new connections with my passengers and colleagues.

This other article goes more in-depth : Best Way to Answer ‘Why Do You Want to Be a Flight Attendant?’

2) Tell me about yourself

✅ possible answer to “tell me about yourself”:.

My friends tell me that I am an easy-going extrovert. I will start a conversation with any stranger that lets me. This has led me to seek out volunteering opportunities in my free time that give me the opportunity to meet new people and led a helping hand. Currently, I’m volunteering at the local nursing home, and I just adore talking to the residents and listening to their amazing life stories. Other than that, I’m a sucker for ice cream and cheesy Romcoms.

This other article goes more in-depth : How to Answer “Tell Me About Yourself” in a Flight Attendant Interview

3) Why do you want to work for us?

Pick something about the company that you find important and then explain why it aligns with your own personal values and why it made their company stick out during your job search.

✅ Possible Answer to “Why do you want to work for us?”:

When I learned that your airline does voluntary relief flights to bring much-needed supplies to communities impacted by natural disasters, I knew I wanted to work for your company. I really admired how you flew supplies to Puerto Rico after the hurricane last year and I figure any company that cares that much about people must be a great company to work for.

4) What do you know about airlines?

To successfully answer this question you will need to emphasize the fact that you researched the airline industry, and you understand what you are applying to get yourself into.

✅ Possible Answer to “What do you know about airlines?”:

I know that airlines are a critical industry and that working for one is more of a lifestyle than it is a typical job and therefore, requires some sacrifices that a 9-5 job might not, like missing my parent’s birthday, or not being home for Halloween. I know that seniority is everything and that a large portion of my life will revolve around crew scheduling. The prospect of having a job so exciting and essential is really appealing to me.

5) What would you bring to our company?

Highlight special skills and core competencies you have that would make you a great flight attendant.

✅ Possible Answer to “What would you bring to our company?”:

In addition to the fact that I speak fluent German, I would bring training and experience as a former wilderness first responder to the table, that has equipped me to respond to intense situations with a reassuring cool-headedness, and ability to work together to make sure everyone stays safe, happy, and healthy.

6) In your opinion, what does good customer service look like?

✅ possible answer:.

One time when I was studying abroad, I was trying desperately to find black beans in a popular German supermarket and just had no clue where they might be. One of the clerks saw me looking lost and came over to try to help me. I was tired and emotionally exhausted from struggling through a language I wasn’t fluent in yet, and when I couldn’t figure out the German word for beans I sank to the ground and just started to cry in front of that poor clerk! Her response will forever be what I strive to provide my customers with when it comes to customer service. She got on her knee gave me a little squeeze on the shoulder and told me in the simplest German possible to “show her” and pointed to my phone. I brought up a picture of a can of beans and she walked with me to get what I needed. She was patient with me, empathetic to the fact that I was struggling to communicate, and helpful. I strive to always be patient, empathetic, and helpful when it comes to providing good customer service.

7) What Is Your Greatest Weakness?

✅ possible answer to “what is your greatest weakness”:.

I tend to get a bit competitive at work, and have recognized that not all of my colleagues are keen to turn accomplishing our work into a game. To make sure I don’t become that obnoxious coworker, I have learned to ask my colleagues if they would enjoy a little friendly competition before I turn picking up empty cups into a game.

8) How would you handle a difficult passenger?

✅ possible answer to “how would you handle a difficult passenger”:.

If the passenger is being difficult because they are upset, or because their needs are not being met, I would start by asking the passenger how I can help and then I would listen with empathy. Most of the time people just want to be heard and will settle down once they realize they are being seen. In these cases, it’s usually good to connect with someone by relating to how they’re feeling. Once I know what the problem causing the difficulty is and have established some sort of report with the person, I would work with them to create a solution.

9) Do you work better alone or in a team?

✅ possible answer to “do you work better alone or in a team”:.

I really enjoy working with other people. I find it fulfilling to work alongside my colleagues to accomplish a shared goal or task. It is especially fun to get to know your colleagues and establish workplace friendships. It makes the workday so much more enjoyable compared to being isolated.

10) Are you willing to relocate?

I am more than happy to relocate to any airport that I might end up based at. I see it as an exciting opportunity to live somewhere new!

Personality Related Questions

11) how would your colleagues describe you.

My colleagues would describe me as warm, approachable, and reliable. They seem to enjoy chatting with me during the workday, and we get along well.

12) How do you manage stress?

✅ possible answer to “how do you manage stress”:.

Managing stress can be hard for everyone. What I have found works for me personally is taking a moment to stop and think about the situation causing me stress. Staying present and making sure I logically understand what I need to do to make things better has been a successful way for me to make stressful times in my life manageable.

13) If you could change one thing about your personality, what would it be?

I have always envied artistically creative people. I have always wanted to be the kind of person who could create something beautiful or be inspired to write a novel. Maybe I’ll never become a famous painter, but I do look for little ways to spark some more creativity within me.

Situational Questions

14) you notice two passengers getting into a heated argument, one is complaining because the other has lowered their seatback. what would you do.

The first thing I would do in this situation is to see if there were any open seats on the plane that I could potentially move one of the passengers to, so I could separate them. If that was not possible, I would work on trying to bring the passengers to a compromise with one another. I would be sure to listen to both with an empathetic ear and then hopefully suggest a few possible solutions. Maybe the passenger who has reclined their seat would be willing to sit upright until the other has finished their meal or would be willing to only recline halfway.

15) If your cabin manager gave you an order that violates airline protocol, what would you do?

Well, this is tricky because obviously I respect their position, but I would stand up and insist I do things by the book. Of course, I would do so as respectfully as possible, saying something like: “I’m sure your request is based on your experience of what has worked for you in the past, but I am not comfortable violating protocol and will accomplish this goal according to my training.”

16) If you had a passenger who was struggling to stay calm because they were overcome with flight anxiety, how would you calm them down?

I would start by asking that person if I could do anything specific to help them feel safer and offer them comfort as best I can. I read somewhere that someone with flight anxiety found it helpful to watch the crew. So I might suggest something like that.

Behavioral Questions

17) give me an example of when you delivered excellent customer service.

I have never really had a job in the service industry before, but I suppose a similar example would be when I used to volunteer at a local museum, and I would help visitors by answering their questions and pointing them in the right direction. Once a mom came to me in a panic because she lost her son in the dinosaur exhibit. I calmed her down and then helped her look for him. We found him quickly. I think this is an example of good customer service because I had to help her in a moment of stress and provide both tangible help as well as some emotional support.

18) Think about a difficult co-worker or boss, how did you handle them?

When I was working night shifts as a dispatcher for my college’s shuttle service, I had a driver that I worked with occasionally that could not remember instructions for their life. It always added a little extra stress to my workload because I would have to balance incoming calls with keeping in touch with them to make sure they didn’t forget where they were supposed to be going and who they were supposed to be picking up. It would have been easy to get annoyed and snap at them, but I always took deep breaths and just reminded myself that not everyone has the best working memories, so I developed a system where I would simply radio them between calls and check that they were still on track.

19) Tell me about a time when you demonstrated leadership skills

I’m still young so I haven’t had many opportunities to take on leadership roles at work, but when I was in college, I was elected president of my dance-theatre club. In this role, I worked as a liaison between the other student members and the faculty of the dance department who supported our performances. My favorite activity was putting together a presentation about the different guest choreographers we could invite to work with us and conducting a voting system so we could democratically decide what type of artist we wanted to work with for the semester. I learned that leadership is really about listening to people and helping foster great relationships among a larger group of people.

20) Tell me about a difficult challenge you faced. How did you solve it?

The most challenging thing I have ever done is navigate the German visa system as a study abroad student. It is a confusing and highly bureaucratic system that leaves little room for error. As an American, I was unable to apply for a visa ahead of time, so I had to wait until I was in the country to apply. This was scary because once you are there you only have a few months to get your ducks in a row. To make sure I got everything right I had to be really patient and diligent when it came to filling out my paperwork and keeping track of appointments. This experience taught me the value of being detail-oriented and persistent.

21) Describe your biggest on-the-job failure. How did you make things right?

I think my biggest on-the-job failure was the time I was put in charge of maintaining the Excel timesheet my colleagues and I used to track our hours and overtime. When I tried to copy the sheet from January to create a new sheet for July, I accidentally overwrote the previous month’s sheet and the program autosaved before I noticed my mistake. Our hours for the whole year were instantly screwed up! For some people, it looked like they were behind almost a hundred hours for the year, which could have seriously impacted their vacation for the holidays. It took me hours to fix the mistake, and it was humbling because I had to admit my failure to every single one of my coworkers so I could get them to send me backup copies of the timesheet and input their data all over again. But I fixed the timesheet, and all was fine, I just wanted to die of embarrassment a little.

22) Talk about a time when you had to adapt to new information in a situation. What was the situation and how did you ensure a good outcome?

Back when I was an AmeriCorps volunteer right after college when I was dispatched to help set up a shelter meant to receive people impacted by a forecasted hurricane. We were nearly finished with our preparations when we received word that the storm had shifted course and we needed to relocate the shelter twenty miles to the west. It was a crazy time, but my teammates and I simply needed to be flexible and work quickly so we could adapt to the changing situation and set up our shelter in a safe area.

23) Talk about a time when you had to adhere to a policy or specific procedures.

Since I’m pretty fresh out of school I cannot really think of any professional examples, but I did have to adhere to a pretty strict dress code policy at my school. We had uniforms and we needed to keep our items clean and well-pressed for school and were not allowed to wear certain types of accessories. I didn’t always love this policy because I wanted to express myself, but I understood why it was necessary. Having uniforms vastly decreased bullying because we all wore the same things and it prevented us from being distracted from our studies by little things like not having cool shoes.

Knowledge Questions

24) what do you think our airline could do differently or better.

This is way above my pay grade, but if I had to make a suggestion, I would say that I think the safety video could be redone to better capture passenger’s attention. The video is lovely the way it is, but I have also seen really creative ones before, and I think it would be cool if this airline made one like that to really grab people’s attention when it really matters.

25) What do you think the most important responsibility of a flight attendant is?

I am a firm believer of the motto “safety first.” I know a big part of this job is customer service, and many passengers will only see us for this capacity, but the most important responsibility of a flight attendant is to ensure the passengers are safe!

26) Why do you think teamwork is necessary for this job?

On an airplane, the passengers outnumber the crew, so I believe it is extremely important we all work together to meet the needs of our customers and keep them safe. There’s no way we could accomplish everything that needs to be done for the in-flight service if we don’t work together.

Resume Style Questions

27) where do you see yourself in five years.

Well ideally, five years from now I would like to be settled into a job that satisfies me and keeps me active and engaged, have an adorable little apartment with a pet fish, and a hobby to enjoy during my time off, I would like to think maybe I will have become a master at indoor rock climbing by then.

28) What did you like least about your last job?

I really enjoyed my coworkers. We had a great working relationship and even did a few things outside work together, like grabbing dinner or going on a weekend hike. I can imagine I will find many amazing coworkers at the airline, and I really look forward to the opportunity to work with so many different people. I love the diversity this company has to offer.

29) What motivates you?

✅ possible answer to “what motivates you”:.

I am motivated by my desire to have a fulfilling life. This gives me the desire to work hard, and look for opportunities that are engaging, meaningful, and human-oriented. This is why I’m highly motivated to work for an airline.

30) What is your dream job?

✅ possible answer to “what is your dream job”:.

To be fair I’m applying for my dream job right now. I would love to be a flight attendant! But that is because I can see myself working in any job that gives me the chance to come to work each day and face something completely new, a job that allows me to be helpful, and meet new people all the time. A job like this would hardly feel like work because it’s the kind of thing I thrive on.

What’s It Like to Be a Flight Attendant?

With opportunities to travel to new places and meet people all over the world, flight attendants have a fulfilling and adventurous career. The cabin crew has a responsibility to keep passengers safe, must endure long hours and weather delays, and navigate all kinds of customer service situations. If you’re wondering, “What’s it like to be a flight attendant?” this article is for you.

As we examine what a typical day in the life of a flight attendant looks like, we will discuss flight attendant salary, benefits, and responsibilities. In addition, we will share a step-by-step guide on how to secure a job to kickstart your career in the field.

Find your bootcamp match

What is a flight attendant.

A flight attendant is a member of an airplane’s cabin crew that caters to passengers’ comfort and safety needs. They assist passengers during emergencies and carry out routine checks in preparation for takeoffs and landings. During trips, flight attendants adhere to rules and regulations of the aviation industry.

What Does a Flight Attendant Do On a Daily Basis?

On a daily basis, flight attendants assist passengers to ensure that they have a great travel experience all the way from boarding to disembarking from the aircraft. Below are some tasks that facilitate a successful, safe, and secure flight.

Attends preflight briefings. Before any flight, crew members meet to discuss the flight schedule and trip details. They also receive instructions from management on their specific assignments and shift roster.
Announces safety instructions. Attendants give detailed safety instructions to passengers about the aircraft they are on. They demonstrate procedures where necessary and ensure all passengers adhere to safety measures before takeoff and in preparation for landing.
Serves meals and beverages. Among other tasks that ensure the comfort of passengers, members of the cabin crew take orders and provide meal service in-flight.
Conducts periodic routine checks. Flight attendants conduct regular safety checks. These include ensuring passengers fasten their seat belts, closing storage compartments, and checking that beverage carts and tray tables are in safe positions.
Responds to emergencies. Airline crews must respond to all types of aircraft emergencies during the flight. From conducting safe water landings to delivering babies, attendants manage and control all kinds of situations.

How Can I Become a Flight Attendant?

While it is possible to become a flight attendant without experience , one must meet specific skills and educational requirements to qualify. Flight attendants must have excellent communication and customer service abilities. Luckily, the educational requirements vary greatly and we will cover different routes to becoming a flight attendant.

Flight Attendant Degrees

Most employers in the airline industry require a bachelor’s degree in a medical or communications-related field like nursing or English. However, you can still land jobs with a high school diploma if you have good communication skills and relevant certifications.

Flight Attendant Online Courses

With online courses, you will receive comprehensive training and gain a fundamental understanding of flight attendants’ responsibilities. There are numerous online courses covering various subjects, from airport transport management and first aid administration to firefighting principles and aircraft accident control.

Flight Attendant Certifications

According to the Bureau of Labor Statistics, flight attendants must have either a Federal Aviation Administration (FAA) Certificate of Demonstrated Proficiency or certifications from Flight Attendant Certificate Courses. Certifications usually involve writing exams and airline attendants must complete annual training to remain accredited.

How Can I Get a Job as a Flight Attendant?

Airline crew members attending to passengers on a plane. A Day In The Life Of A Flight Attendant

It is essential to streamline your search in specific directions during your job hunt. Your first and most reliable point of search is the airline’s career page. Alternatively, job boards are excellent in this regard because they serve as major meeting grounds for employers and job seekers.

Alternatively, you can also attend career fairs to strengthen your professional network. These fairs have the potential of getting you referrals which could ease your search. Follow the steps below to find a job as a flight attendant.

Steps to Finding a Job as a Flight Attendant

Get a diploma or college degree. The minimum education requirement for attendants is a high school diploma, although having a college degree can bolster your chances. If you have a degree in public relations or communication, even better. In most cases, you will get official training from your employer before you can become an airline staff.
Get some experience. A year or two of working experience would enable you to develop relevant skills for this position. Consider working as a customer care representative, even if it’s over the phone. A hospitality job is also a great option to develop skills like communication, attention to detail, situational awareness, and problem-solving.
Get certified. To work as an attendant, you need to be certified by the Federal Aviation Administration. After training, you will obtain the relevant certification and licenses. You must take examinations and occasionally retrain to remain certified to work on specific airplanes.
Develop your resume. Before applying for jobs, take some time to develop an effective resume, even if you have no experience. Utilize the keywords you find in job listings and do well to highlight your top skills and experience. Remember, your resume speaks volumes of your abilities, so pay attention to its structure and content.
Apply for jobs. If you meet all the requirements, which range from education and experience to age and general wellbeing, you can proceed to apply for jobs. You can find numerous opportunities on job boards, career fairs, and career pages of airlines.

What Is the Average Salary of a Flight Attendant?

The Bureau of Labor Statistics reports that the median wage for flight attendants as of May 2020 was $59,050. In addition, attendants enjoy a variety of benefits, including allowance for meals and accommodations during layovers, paid time-off, and discounted airfares.

Salary for an Entry-Level Flight Attendant

According to data from Payscale, the average annual pay for entry-level flight attendants is $39,584. This value is equivalent to just over $21 an hour. Depending on your skill level, experience, and location, there are opportunities to earn more.

Salary for a Mid-Level Flight Attendant

The average annual pay for mid-level flight attendants is $49,662, according to Payscale. While opportunities for career advancement largely depend on specific factors like the scale of the organization, you can gain relevant certifications that qualify you for senior flight attendant positions.

Salary for a Senior-Level Flight Attendant

Senior flight attendants receive an average annual salary of $60,359 . With greater responsibilities, senior positions have an increase in bonuses, flexibility, and travel benefits.

Job Outlook for a Flight Attendant

The Bureau of Labor Statistics projects a 30 percent employment increase for flight attendants through 2030. Much of the openings and increase in demand stems from the return to normalcy of air travel after the COVID-19 pandemic. Furthermore, the future of aviation remains promising as airlines continue to commute people to an increasing number of destinations worldwide.

Should I Become a Flight Attendant?

Yes, you should. It is a high-paying job that requires travel and minimal education. While you care for passengers and ensure their safety, you get to enjoy other benefits that most jobs can’t offer. In addition to its job perks, you get to visit new places, meet new people, and make long-lasting memories, all while getting paid.

A Day in the Life of a Flight Attendant FAQs

According to the Federal Aviation Administration, shifts are usually between 12 and 14 hours , but some flight attendants may work longer if they are on international flights. Generally, crew members have 60 to 90 hours of flight time in a month.

To be a good flight attendant, you must have good interpersonal skills and excellent customer service. It is also crucial to have the technical knowledge of handling safety equipment to understand core safety procedures. In addition, you should be fit and healthy and be able to lift about 30 pounds of load up to overhead compartments.

A job as a flight attendant can be difficult, and you have to work long hours and often have to be on standby. Starting salary is usually low, and while you get to travel and meet new people, it might be difficult to maintain relationships. There are also chances of burnout and disrupted sleep cycles. Most major airlines impose certain restrictions on flight attendants, such as prohibiting visible tattoos and certain piercings.

In this position, you can design your flight schedule. It also opens opportunities to select commuting routes convenient for you. As a senior flight attendant, you get to enjoy schedule flexibility while qualifying for increased pay.

About us: Career Karma is a platform designed to help job seekers find, research, and connect with job training programs to advance their careers. Learn about the CK publication .

What's Next?

Get matched with top bootcamps

Ask a question to our community, take our careers quiz.

Flight Attendant Career Objectives

')" data-event="social share" data-info="Pinterest" aria-label="Share on Pinterest">
')" data-event="social share" data-info="Reddit" aria-label="Share on Reddit">
')" data-event="social share" data-info="Flipboard" aria-label="Share on Flipboard">

Can Green Card Holders Become Military Helicopter Pilots?

What kind of college degree is required for flight attendants, requirements to be a stewardess.

How to Write a Personal Mission Statement in Career Goals
Personal Qualities of a Flight Attendant

The term "career objectives" refers to two things: your personal goals for your working future and a list of goals you show potential employers on a resume. Your personal goals should be more "self-ish" than what you put on your resume.

You need to do some research to create your personal career objectives. Understanding how to make flight attendant career objectives for a resume more appealing to potential employers helps you create the right one for you.

General Career Planning

When you plan objectives for any career, plan long-term – not just for your next job. You won't need to be as detailed in your planning for an executive position that you might want 15 to 20 years from now, but you should know the stepping stones required to get there and then create a backward calendar that ends with the next job you want after the one you currently have.

This is where your professional network can come in handy. Your peers can tell you what they've learned in the profession, how they got to where they are, and the steps you should take now to plan for your future.

Personal Flight Attendant Career Objectives

As you look at career objectives of working in the airline industry, combine financial goals with job satisfaction and work/life balance. Think about why you want to be a flight attendant. Do you want to travel and see the world? Do you live near a major airport where you can earn a good living while traveling short distances so you can be home with your family most days?

Check Avjobs or another airline job website to find out the job duties and personal traits you need to succeed. Common objectives for cabin crews include dealing with medical emergencies that can occur during a flight, serving food and beverages, and handling increasingly hostile passengers due to the COVID-19 pandemic and its related social issues. You should have the ability to be professional, courteous and friendly with a wide variety of people.

You might want a part-time job with an easy schedule that doesn't come with lots of responsibilities, or you might want to move up the ranks to senior flight attendant, managing, setting schedules and training other flight attendants.

If you haven't worked in the airline industry and don't plan to yet, look for customer-facing jobs in the service industry to gain that type of experience for your resume, recommends the Indeed job site. It states that airlines look for candidates with at least two years of experience in customer service before bringing them into their multi-week flight attendant training programs.

Resume Career Objectives

When you create a career objective for a resume, the temptation is to tell a potential employer what you want. This is the wrong strategy. Employers aren't focused on what they can do for you – they want to know what you can do for them. Instead of writing "To see the world and travel to foreign countries," put "To use my enjoyment of working with people to help an airline meet and exceed its customer service goals."

Career Objectives vs. Competencies

The duties of a flight attendant are pretty straightforward in terms of providing the basic customer service you see on a flight. It would be difficult to convince a potential airline employer that your career objectives include serving drinks during flights and pointing to exits during preflight safety checks.

A flight attendant's workload is more involved than that, but you don't want to sound like you're trying too hard to sell yourself. Be realistic and let your objective tell a potential airline that you know what the job is about, you're good with that, and that you'd enjoy this type of work.

Instead of a career objective, you might want to put down a skills and competencies list. For example, "Work well with people," "Excellent communications skills," "Certified in First Aid and CPR," and "Bilingual in English and Spanish."

Indeed: Flight Attendant Job Description: Top Duties and Qualifications
Avjobs: Airline Flight Attendant Jobs

Steve Milano is a journalist and business executive/consultant. He has helped dozens of for-profit companies and nonprofits with their marketing and operations. Steve has written more than 8,000 articles during his career, focusing on small business, careers, personal finance and health and fitness. Steve also turned his tennis hobby into a career, coaching, writing, running nonprofits and conducting workshops around the globe.

Sample of a flight attendant's achievement resume, how to write an application letter for a flight attendant, requirements for a flight attendant training program, how many hours of flying are needed to be a commercial pilot, airline employee job objectives for a resume, do pilots get to see the cities they fly to, height qualifications to become a flight attendant, what education do you need to be an airplane pilot, how to become a pilot for beginners, most popular.

1 Sample of a Flight Attendant's Achievement Resume
2 How to Write an Application Letter for a Flight Attendant
3 Requirements for a Flight Attendant Training Program
4 How Many Hours of Flying Are Needed to Be a Commercial Pilot?

How to Find a Job
Building a Career Network
Internships
Volunteer Work
Creating Your Résumé
Résumé Examples
Creating Your Cover Letter
Job Interview Tips
Planning for College
College Planning Timeline
Taking College Entrance Exams
Testing Tips
Choosing a College
The College Application Process
Campus Visit Tips
Writing a College Essay
College Interview Tips
Paying for College
Paying for Two-year Colleges & Trade Schools
Financial Aid Application
What to Bring to College
Campus Life: What to Expect
Types of Military Service
Enlisting in the Military
Becoming an Officer
College Assistance
Common Military Questions
Preparing for Basic Training
Military Benefits
Military Life
Glossary: Military Jargon

Flight Attendants

General information, description.

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

Business Breakdown

People in this career work in these sectors.

Private, for profit 94.13%
Federal government 1.95%
Self-employed 1.75%
Private, not for profit 1.11%
State and local government 1.06%

Workplace at a Glance

What you can expect to experience while on the job

Responsibility
Exposure to job hazards
Physical activity
Decision making
Repetitiveness
Level of competition
Time pressure

Industry areas

Transportation, Distribution & Logistics

Job Outlook

Employment of flight attendants is projected to grow 11 percent from 2022 to 2032, much faster than the average for all occupations. About 16,600 openings for flight attendants are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Similar Careers

Passenger Attendants
Reservation and Transportation Ticket Agents and Travel Clerks
Airfield Operations Specialists
Supervisors of Passenger Attendants
Baggage Porters and Bellhops

Related Military Careers

Salary information.

Median Salary This is the median, or the midpoint, of the salary range for this career.

Median Military Salary Military pay may be higher based on specialty pays or bonuses. Learn more about Military benefits.

State-by-state Salary

Gray states indicate no data available

Salary Range Salary varies based on years of experience, degree level and location.

Education & Interests

Most common education levels.

People in this career achieve this level of education.

High school 70%
Bachelor's degree 12%
Some college 10%
Less than high school 3%
Associate's degree 2%
Master's degree 0%
Doctoral degree 0%
Post baccalaureate 0%
Post-doctoral training 0%
Post-master's certificate 0%
First professional degree 0%
Post-secondary certificate 0%

Related College Majors

Select major to see colleges that offer it

Airline Flight Attendant

PERSONALITY CHARACTERISTICS

You may find this career fulfilling if you consider yourself to be:

Enterprising — You have an interest in managing, negotiating and marketing, or leading and advising others.
Social — You have an interest in helping, teaching, advising, assisting or providing service to others.
Conventional — You have an interest in following procedures and regulations to organize information or data.

Not sure what characteristics best describe you? Take the RIASEC Test.

Skills at a Glance

Skills helpful in this career

Verbal skills
Critical thinking & problem solving
Equipment operation & maintenance
Math & science skills
Technology design & control
Customer and Personal Service
Public Safety and Security
English Language
Computers and Electronics

Gain insights into your knowledge by using the ASVAB Career Exploration Program

Data supplied by Bureau of Labor Statistics , National Center of Education Statistics , Defense Manpower Data Center (View our update schedule) . Contact any business, college or military service branch to answer additional questions.

Create new account

Flight Attendant

Flight attendants provide routine services and respond to emergencies to ensure the safety and comfort of airline passengers.

Flight attendants typically do the following:

Participate in preflight briefings with pilots to discuss cabin conditions and flight details
Conduct preflight inspections of emergency equipment
Demonstrate the location and use of safety equipment and emergency equipment
Ensure that passengers have their seatbelts fastened when required and that all other safety requirements are observed
Serve beverages and snacks
Sell and serve beverages and meals, if available
Take care of passengers, particularly those with special needs
Reassure passengers during the flight, such as when the aircraft hits turbulence
Administer and coordinate emergency medical care, if needed
Direct passengers, including for evacuating the aircraft in an emergency

Airlines are required by law to have flight attendants aboard aircraft for the safety and security of passengers. The primary job of flight attendants is to keep passengers safe, ensuring that everyone follows security regulations and that the flight deck is secure. Flight attendants also try to make flights comfortable for passengers. At times, they may deal with passengers who display disruptive behavior.

Before takeoff, the captain (pilot) may conduct a preflight briefing with flight attendants about relevant flight information. Details include the number of hours the flight will take, the route the plane will travel, and weather conditions. Flight attendants check that emergency equipment is working, the cabin is clean, and there is an adequate supply of food and beverages on board. Flight attendants greet passengers as they board the aircraft, direct them to their seats, and help as needed.

Flight attendants demonstrate the location and proper use of safety equipment to all passengers, either in person or through a video recording before the plane takes off. They also check that seatbelts are fastened, seats are locked in the upright position, and all carry-on items are properly stowed in accordance with federal law and company policy. They answer questions about the flight and generally assist all passengers, including those with special needs.

A flight attendant’s most important responsibility, however, is to help passengers in the event of an emergency. This responsibility ranges from dealing with unruly passengers to directing evacuations. Flight attendants also are trained to perform first aid, extinguish fires, and protect the flight deck.

Before the plane lands, flight attendants once again ensure that seatbelts are fastened, seats are locked in the upright position, and all carry-on and galley items are properly stowed.

After passengers deplane, flight attendants survey the condition of the cabin. They submit reports on any medical, safety, or security issues that may have occurred during the flight.

Flight attendants held about 106,300 jobs in 2021. The largest employers of flight attendants were as follows:

Scheduled air transportation	96%
Nonscheduled air transportation	1

Flight attendants work primarily in the cabins of passenger aircraft. Dealing directly with passengers and standing for long periods may be stressful and tiring. Occasionally, flights encounter air turbulence, which may make providing service more difficult and cause anxiety in some passengers. Handling emergencies and unruly customers also may be difficult and stressful.

Flight attendants may spend many nights away from home. Employers typically provide meal allowances and may arrange sleeping accommodations, such as in hotels or apartments shared by a group of flight attendants.

Injuries and Illnesses

Flight attendants have one of the highest rates of injuries and illnesses of all occupations. Common injuries include sprains, strains, and bruises. To avoid injury, these workers must follow safety procedures. For example, they must ensure that overhead compartments are closed, especially during turbulence, so that carry-on items don’t fall and present a risk to everyone in the cabin. Attendants also ensure that carts are properly stowed and latched during emergencies to prevent injuries to passengers and themselves.

Work Schedules

Flight attendants may have variable schedules, and part-time work is common. They often work nights, weekends, and holidays because airlines operate every day and have overnight flights. They may spend several nights per week or per month away from home. In most cases, a contract between the airline and the flight attendant union determines the total daily and monthly workable hours.

On-duty shifts per day may vary from 4 to 18 hours or longer, such as for international flights. The Federal Aviation Administration (FAA) requires specific hours of rest between duty periods based on the duration of a completed duty period. Each month, flight attendants may fly a specified number of hours and generally spend another specified number of hours on the ground preparing flights, writing reports, and waiting for aircraft to arrive.

A flight attendant’s assignments of home base and route are based on seniority. New flight attendants must be flexible with their schedule and location. Almost all flight attendants start out working on call, also known as reserve status. Flight attendants on reserve usually live near their home airport, because they may have to report to work on short notice.

As they earn more seniority, flight attendants may have more control over their schedules. For example, some senior flight attendants may choose to live outside their home base and commute to work. Others may choose to work only on regional flights. On small corporate airlines, flight attendants may work on an as-needed basis.

Flight attendants receive training from their employer and must be certified by the Federal Aviation Administration (FAA). Flight attendants typically need a high school diploma or the equivalent and work experience in customer service.

Applicants must meet minimum age requirements, typically 18 or 21; be eligible to work in the United States; have a valid passport; and pass a background check and drug test. They must have vision that is correctable to at least 20/40 and often need to conform to height requirements set by the airline. Flight attendants also may have to pass a medical evaluation.

Flight attendants should present a professional appearance, which may be defined by the employer.

A high school diploma is typically required to become a flight attendant. Some airlines may prefer to hire applicants who have taken some college courses or who have a college degree.

Those working on international flights may need fluency in a foreign language.

Prospective attendants may enroll in flight attendant academies.

Work Experience in a Related Occupation

Flight attendants typically need 1 or 2 years of work experience in a service occupation before getting their first job as a flight attendant. This experience may include customer service positions in restaurants, hotels, or resorts. Experience in sales or in other positions that require close contact with the public and focus on service to customers also may help develop the skills needed to be a successful flight attendant.

After a flight attendant is hired, airlines provide initial training that typically lasts for several weeks or a few months. The training usually takes place at the airline’s flight training center and is required for FAA certification.

Trainees learn emergency procedures such as evacuating aircraft, operating emergency equipment, and administering first aid. They also receive specific instruction on flight regulations, company operations, and job duties.

Toward the end of the training, students go on practice flights. They must complete the training to keep a job with the airline. Once they have passed initial training, new flight attendants receive the FAA Certificate of Demonstrated Proficiency and continue to receive additional on-the-job training as required by their employer.

Licenses, Certifications, and Registrations

All flight attendants must be certified by the FAA. To become certified, flight attendants must complete their employer’s initial training program and pass an exam. Flight attendants are certified for specific types of aircraft and must take new training for each type of aircraft on which they are to work. In addition, attendants receive recurrent training every year to maintain their certification.

Advancement

Career advancement is based on seniority. On international flights, senior attendants frequently oversee the work of other attendants. Senior attendants may be promoted to management positions in which they are responsible for recruiting, instructing, and scheduling.

Flight attendants typically have an interest in the Helping , Persuading , and Organizing interest areas, according to the Holland Code framework. The Helping interest area indicates a focus on assisting, serving, counseling, or teaching other people. The Persuading interest area indicates a focus on influencing, motivating, and selling to other people. The Organizing interest area indicates a focus on working with information and processes to keep things arranged in orderly systems.

If you are not sure whether you have a Helping, Persuading, or Organizing interest which might fit with a career as a flight attendant, you can take a career test to measure your interests.

Flight attendants should also possess the following specific qualities:

Attentiveness. Flight attendants must be aware of passengers’ needs to ensure a pleasant travel experience. They must also be aware of any security or safety risks.

Communication skills. Flight attendants should speak clearly, listen attentively, and interact comfortably with passengers and other crew members.

Customer-service skills. Flight attendants should have poise, tact, and resourcefulness to handle stressful situations and meet passengers' needs.

Decision-making skills. Flight attendants must be able to act decisively in emergency situations.

Physical stamina. Flight attendants may need to lift baggage and stand and walk for long periods. They often need to conform to height and weight requirements and have vision that is correctable to at least 20/40. Flight attendants may have to pass a medical evaluation.

Flight attendants should present a professional appearance and not have visible tattoos, body piercings, or an unusual hairstyle or makeup.

The median annual wage for flight attendants was $61,640 in May 2021. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $37,020, and the highest 10 percent earned more than $81,400.

In May 2021, the median annual wages for flight attendants in the top industries in which they worked were as follows:

Scheduled air transportation	$61,870
Nonscheduled air transportation	61,830

Flight attendants receive an allowance for meals and accommodations while working away from home. Although attendants may be required to purchase an initial set of uniforms and luggage, their employer usually pays for replacements and upkeep. Flight attendants generally are eligible for discounted airfare or free standby seats through their airline.

Flight attendants may have variable schedules, and part-time work is common.

Employment of flight attendants is projected to grow 21 percent from 2021 to 2031, much faster than the average for all occupations.

About 18,100 openings for flight attendants are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Much of the projected employment growth in this occupation is due to recovery from the COVID-19 recession of 2020 and is likely to occur early in the projections decade. A return to normal patterns of travel following the pandemic is expected to support job growth of flight attendants, who will continue to be needed to ensure the safety and comfort of passengers on flights.

For more information about flight attendants, visit the career webpage of any airline company, contact its personnel department, or visit

Association of Flight Attendants—CWA (AFA-CWA)

Association of Professional Flight Attendants (APFA)

Federal Aviation Administration (FAA)

Where does this information come from?

The career information above is taken from the Bureau of Labor Statistics Occupational Outlook Handbook . This excellent resource for occupational data is published by the U.S. Department of Labor every two years. Truity periodically updates our site with information from the BLS database.

I would like to cite this page for a report. Who is the author?

There is no published author for this page. Please use citation guidelines for webpages without an author available.

I think I have found an error or inaccurate information on this page. Who should I contact?

This information is taken directly from the Occupational Outlook Handbook published by the US Bureau of Labor Statistics. Truity does not editorialize the information, including changing information that our readers believe is inaccurate, because we consider the BLS to be the authority on occupational information. However, if you would like to correct a typo or other technical error, you can reach us at [email protected] .

I am not sure if this career is right for me. How can I decide?

There are many excellent tools available that will allow you to measure your interests, profile your personality, and match these traits with appropriate careers. On this site, you can take the Career Personality Profiler assessment, the Holland Code assessment, or the Photo Career Quiz .

Get Our Newsletter

Top 10 Flight Attendant Resume Objective Examples

A flight attendant ensures passenger safety and comfort during flights, providing exceptional service and handling emergency situations.

Responsibilities include conducting safety checks, serving meals and beverages, addressing passenger queries, and demonstrating safety procedures.

Superior communication and problem-solving skills are essential for maintaining a high standard of in-flight experience.

Crafting a standout resume objective is a crucial step for anyone looking to pursue or advance in a career as a flight attendant.

Whether you are an experienced airline professional or just starting out in the aviation industry, a well-written objective can set you apart from the competition and capture the attention of hiring managers.

In this guide, we present the top 10 flight attendant resume objective examples, tailored to both seasoned professionals and entry-level candidates.

By using these examples as inspiration, you can create a compelling resume objective that aligns with your career goals and showcases your qualifications effectively.

Read on to discover how to make a strong impression as a flight attendant and take your career to new heights.

Experienced Flight Attendant Resume Objective Examples

The following examples are tailored to experienced flight attendants, highlighting their extensive backgrounds, unique skills, and significant accomplishments to make a strong impression on potential employers.

Energetic and experienced flight attendant with a stellar 15-year experience working for renowned airlines, honored with the Excellence in Service Award, aiming for a leadership position at JetStar Airlines. Bringing exceptional communication, cabin management, customer service, and problem-solving skills to enhance JetStar’s commitment to passenger safety and satisfaction. Successfully operated over 2,000 flights.
Committed flight attendant with 12 years of first-hand experience, proficient in English, Spanish, and Mandarin. Seeking to join AeroWorld to elevate passenger experience through unmatched service. Maintained a 98% passenger satisfaction rate across 600 international flights.
Seasoned and dependable flight attendant with 18 years at Stellar Airlines, known for a flawless safety record. Aspiring to join CloudNine Airways to utilize my extensive safety and customer service experience and training. Contributed to zero in-flight incidents over 1,200 flights.
Experienced and highly competent flight attendant with two decades in the industry, known for delivering outstanding service at different airlines. Eager to join Horizon Air to support its aim for impeccable in-flight experiences. Achieved a 99% on-time performance rate across 2,000 flights.
Meticulous and seasoned flight attendant with over a decade in regional and long-haul flights for AirVoyage, awarded for excellence in customer care. Looking to bring my extensive in-flight knowledge to BlueSky Airlines. Received Employee of the Month award 12 times.

Entry-Level Flight Attendant Resume Objective Examples

Starting a career as a flight attendant can be an exhilarating journey. The following examples are ideal for entry-level candidates eager to launch their aviation careers, showcasing relevant skills and enthusiasm to connect with customers and ensure their safety.

Eager and driven professional with a background in customer service from StarCafe, seeking an entry-level position at SkyHigh Airlines. I aim to leverage my interpersonal skills and passion for travel. Improved customer satisfaction scores by 20%.
Recent graduate in hospitality management from Global University, certified in aviation services, aspiring to start my career with JetStar Airlines. Enthusiastic about contributing a fresh perspective. Completed over 200 hours of specialized training.
Customer service-oriented and versatile candidate, excited to start my career with AeroWorld. Bringing strong communication skills honed at GlobalMarket Retail. Achieved resolution for over 95% of customer complaints on initial contact.
Driven and detail-oriented recent graduate from Riverside College, aiming to join Stellar Airlines. Eager to demonstrate my friendly demeanor and manage challenging situations. Volunteered over 150 hours in crisis management.
Organized and reliable individual with a keen interest in aviation and travel, pursuing an entry-level role at Horizon Air. Excited to utilize my customer service skills developed at OceanView Hotel. Enhanced guest satisfaction ratings by 25%.

No matter your level of experience, these resume objective examples are designed to demonstrate your unique qualifications and align with the needs of potential employers within the airline industry. Tailoring your resume objective effectively can pave the way for exciting opportunities in your flight attendant career.

testimonials banner on flight attendant resume objectives page

Testimonials from Our Readers

We take pride in helping individuals achieve their career goals through our comprehensive guides and resources. Here are some heartfelt testimonials from readers who have benefited from our page.

Sarah J., 10-year Flight Attendant

“The examples provided here are incredibly well-drafted and concise. Using one of these, I revamped my resume and instantly got more responses from airlines. This guide is a lifesaver for flight attendants looking to make a strong impression!”

Mark T., Aspiring Flight Attendant

“As someone just starting out in the aviation industry, the entry-level objective examples gave me the confidence to craft my own resume. I landed an interview with my top-choice airline within a week of applying!”

Emily R., Career Coach

“This guide is thorough and practical. I recommend it to all my clients aiming for a career in aviation. The resume objective samples are a perfect mix of professionalism and personality.”

Jason L., Airline Recruiter

“I’ve reviewed countless resumes, and those that follow the format and inspiration from this guide stand out. It shows applicants have done their homework and understand the importance of a tailored resume objective.”

Vanessa P., Hospitality Graduate

“Transitioning from hospitality to aviation seemed daunting, but the detailed examples made it easier for me to highlight my transferable skills. Securing an interview at a major airline felt achievable with this guide by my side!”

Hannah G., Flight Attendant Trainer

“The tips and examples in this guide are spot on. I often use it as a reference for trainees who are polishing their resumes and looking to apply for positions as flight attendants.”
Top 20 Flight Attendant Achievements and Accomplishments for Resume
Flight Attendant Resume Sample
American Airlines Flight Attendant Job Description and Duties
First Time Flight Attendant Resume No Experience

I'm a Flight Attendant as a Side Hustle. Combining Flying With My Full-Time Job Is More Realistic Than I Thought. Grabbing a short 6 a.m. fight means I can start my working day by 10 a.m.

By Krista Krumina Jan 10, 2024

Key Takeaways

Arta Uma Upmale is a social-media manager who works as a flight attendant as a side hustle.
Apart from the rigorous training, she said being a flight attendant is a low-effort side gig.
The flexible hours means she can work shifts before or after work or on the weekend.

This article originally appeared on Business Insider .

This as-told-to essay is based on a transcribed conversation with Arta Uma Upmale, a 26-year-old social-media manager and part-time flight attendant at airBaltic, Latvia's flagship carrier airline. The following has been edited for length and clarity.

I started at airBaltic in 2021 as a social-media manager. I loved my job, and then it got even better — I had the chance to become a part-time flight attendant.

After pandemic restrictions lifted and air travel got back to normal, airBaltic needed extra aircraft staff, so it launched its "Office in the Sky" program . It allows the company's office workers to undergo cabin-crew training and take flying shifts a few times a month around their full-time jobs.

I was a bit of an anxious flyer, but I applied. I saw it as a chance to make extra income — provided and supported by my employer. I was curious about what the cabin-crew job was like. I also wanted to experience the training, which I thought would be fun.

I was selected for further training after passing health checks and psychological tests.

I had no idea how extensive cabin-crew training was

Whether you're a full-time or part-time cabin crew member, there are no shortcuts. We were taught the ins and outs of the aircraft and how to handle all situations and scenarios that can happen on board — from unhappy passengers to first aid and emergency landings.

We had to read hundreds of pages of training materials and manuals. There were dozens of tests and practical exercises. Once, we had to role-play a passenger rescue mission after an emergency water landing. We were dumped into a pool with life vests on while artificial waves tossed us around and helicopter sounds played in the background.

I spent three evenings a week and every second Saturday in the training center for four months. It was exhausting but interesting. AirBaltic also paid me a stipend on top of my salary the entire time, which was extra motivation to carry on.

When the training concluded, I had to take several training flights and pass a line check. That's when a cabin-crew instructor observes the trainee's work during a flight before they can start flying duties.

I started training in October 2022 and did my first shift in April 2023.

Now, I mostly fly two times a month and up to four times a month during peak season. I'm no longer anxious when flying — I know how the aircraft works, so every little sound, beep, or squeak makes perfect sense to me.

I enjoy being part of the cabin crew, but my priority is my office job

Balancing flying with my office work involves strategic scheduling. I take early morning, evening, and weekend shifts to ensure I don't miss any commitments for my full-time job.

For example, a quick 6 a.m. flight from Riga to Helsinki and back means I'm done by 10 a.m. and can be back in the office for my working day.

On weekends, I prefer longer flights. My favorite is Lisbon, which is a 4 ½ hour flight from Riga. I enjoy sharing travel tips with passengers and noting ideas for my future trips.

Longer flights equal higher earnings, too. Flying shifts are paid by the hour. As an existing airBaltic employee, I receive overtime pay.

If I have free time on flights, I work on my daily tasks as a social-media manager. I talk to colleagues and passengers for content inspiration, take photos and videos, and draft posts. On long flights, I usually have more time for it.

A part-time cabin-crew job suits me perfectly

Since the training was done, this side gig hasn't taken up much of my free time. It's quite predictable — as long as it doesn't interfere with my office duties, I know I'll have at least two shifts a month. This role is also a good fit for me; I'm a people person and like taking care of passengers.

On the flip side, being a flight attendant is not for you if you don't like working with people. This job requires strong communication skills and empathy. And you have to be ready for never-ending training, tests, and line checks to meet the industry's safety requirements. Some may find this burdensome.

In my case, this job also requires me to be highly flexible if I want extra shifts. I may get a call during the day to cover one that same evening, with little time to think about it.

Combining flight attending with another job is more realistic than I thought

The "Office in the Sky" program may be unique to airBaltic, but the flexibility of being cabin crew is universal. I have colleagues who work as cabin crew full time and combine their work with being architects, physiotherapists, and personal trainers.

A cabin-crew job can be as flexible or fixed as you like, depending on the type of roster you choose. If you like traveling while pursuing another profession, becoming part of a cabin crew is one way to do it.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Most Popular Red Arrow

How nvidia ceo jensen huang transformed a graphics card company into an ai giant: 'one of the most remarkable business pivots in history'.

Here's how Nvidia pivoted its business to explore an emerging technology a decade in advance.

Delta CEO Addresses Mass Cancelations in Memo Before Flying to Paris for the 2024 Summer Olympics

Delta is the official airline of the U.S. Olympic Team.

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Want to Start a Business? Skip the MBA, Says Bestselling Author

Entrepreneur Josh Kaufman says that the average person with an idea can go from working a job to earning $10,000 a month running their own business — no MBA required.

Mark Zuckerberg Says Apple's 'Constrained' Platform Is the 'Major Reason' He's Pushing for Open Source AI

Zuckerberg called out Apple in a new letter.

Why Hearing a 'No' is the Best 'Yes' for an Entrepreneur

Throughout the years, I have discovered that rejection is an inevitable part of entrepreneurship, and learning to embrace it is crucial for achieving success.

Successfully copied link

MockQuestions

Flight Attendant Mock Interview

To help you prepare for your Flight Attendant interview, here are 37 interview questions and answer examples.

Flight Attendant was updated by Rachelle Enns on March 24th, 2021. Learn more here.

Question 1 of 37

Where would you like this career to take you?

How to Answer

1st answer example, 2nd answer example.

Community Answers

By asking this question, your interviewer is looking to ideally hear that you are committed to their organization and that you are in it for the long haul. While your interviewer is hoping to hire a long-term fit for their next Flight Attendant, showing that you are motivated to grow your career with their airline will convince your interviewer that you have the drive and determination needed for success with their airline.

"I am currently training as a commercial pilot, so my ideal career path will take me down that road. I am hoping that my experience as a Flight Attendant here will help me to gain perspective and be more empathetic and with my cabin crew in the future."

"To be honest, I plan on being a flight attendant for as long as I'm physically able. I really love to serve people and turn a negative into a positive. I can picture myself doing this for at least the next 5-8 years, and I haven't thought beyond that. I'll just see where my customer service and hospitality skills can take me and keep an eye on internal promotions and transfers."

Anonymous Answer

Cindy's Feedback

Next Question

37 Flight Attendant Interview Questions & Answers

Below is a list of our Flight Attendant interview questions. Click on any interview question to view our answer advice and answer examples. You may view 15 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

1. Where would you like this career to take you?

Written by Rachelle Enns on March 24th, 2021

Anonymous Interview Answers with Professional Feedback

2. describe a situation when you demonstrated initiative and took action without waiting for direction. what was the outcome.

If hired as their next Flight Attendant, your interviewer wants to know that you have the ability to grab the bull by the horns and take action without any direction from others when the situation would call for it. Talk to the interviewer about your capabilities when it comes to taking control of a situation by giving them an example of a time you did just that. Make sure the situation you describes carefully outlines the situation and your thought process in taking action immediately. Also, be sure to talk about the successful outcome of the situation.

Answer Example

"Our company launched a food bank initiative last year where teams would compete to see who could raise the most funds and donations for our local food bank in 30 days. We really didn't have anyone willing to take control of the team and track our progress, so I decided to do it myself. I am very organized and have the ability to motivate the people around me. It was very rewarding and worth the additional time. I'm happy that I did it because our team almost doubled every other teams' fund and donations."

3. Have you ever been on a team where someone was not pulling their own weight? How did you handle it?

It is reality that in the workplace some people will be overachievers and others will just scrape by with the bare minimum. Share with the interviewer how you feel when others do not pull their weight in the workplace and how you handle it.

"I am not the personality type to confront someone who isn't pulling their full weight. Unless, of course, I am their supervisor. In all honestly, I would probably just finish the work for them without saying anything as opposed to causing a fuss. You cannot force people to want to work but you can control how hard you work. I like to keep my focus on my own personal performance and let the rest speak for itself."

"I always try to set a good example for everyone because I think a team works best when everyone is giving it their fullest effort. If that were to happen to me, I'd try to get to know that person to understand why they're not motivated to try their best. There's usually a fair reason. If it's affecting the entire team, I'll bring to to the supervisor's attention."

4. Give me an example of a time that you went above and beyond the call of duty at work.

Every hiring manager will give favor to the candidate with a great attitude, often choosing them even if they aren't the most qualified. Assure the interviewer that you are willing to go above and beyond your regular duties in order to benefit the company.

"I was raised to believe that you always deliver more that you are asked to do. I am always willing to go the extra mile for the good of my company. Last week I was asked to work a double shift because a co-worker called in sick. I did so without complaining because that's the type of employee that I am."

"There was a passenger who was upset during the flight because he was flying to his mother's funeral. He couldn't stop sobbing. It was a 20 hour flight, so I invited him to stay with the crew and I in the galley whenever possible, and I also referred him to a grief counselor He was very thankful and told me that he'd never fly on another airline but mine."

5. How would you handle a situation in which a passenger keeps breaking basic flight rules, such as wearing their seat belt?

As a Flight Attendant, you will often come across passengers who simply don't care about the rules and regulations of flying. Talk to the interviewer about your strategy for dealing with these types of passengers. In your answer, try to demonstrate that you would be firm, respectful, and professional in your approach with that passenger.

"In my current Flight Attendant role, I have been trained to handle uncooperative passengers in a variety of ways. If reasoning with them does not work, I will then ask them to personally suggest what a reasonable solution may be. If they are unwilling to reason with me, I will remove myself from the situation and ask another Flight Attendant to step in."

"I've been trained to handle unruly passengers in a number of ways. Usually, these kinds of passengers don't respond well to people who try to exert authority onto them, so I explain to them that government regulations require passengers to be wearing their seat belts at this time, and that it was for the safety of all the passengers. I'd explain to him what would happen if he didn't have his seatbelt on during sudden turbulence. If he still refuses, then I'd emphasize the rules again and ask him what his suggestion is."

6. How do you feel about the dress code and professional standards?

Uniforms are an across the board requirement for airlines, no matter which one you work for. Discuss with the interviewer your thoughts on the dress code and professional standards in the airline industry. Keep in mind that airlines also have very strict grooming and personal appearance policies. It is good to familiarize yourself with the policies of the airline you are interviewing with prior to interview and be able to speak about your ability to follow them during your interview.

"I 100% agree with the dress code in the airline industry. The uniform gives passengers the idea that we command respect and creates an air of professionalism. I would also look forward to the professional look each time I am in flight. I have also read about the personal hygiene policies of the airline and was glad to see that they match my own personal tastes as well."

"I think a dress code is a great way to ensure that customers feel that we're an organized team, that we're consistent and professional. I also like it because that way, I don't have to think about what to wear!"

7. What do you think the flight attendant's primary responsibility is as a crew member?

While certainly an open ended question that you are free to take in multiple directions, it is important that you carefully read the job description prior to your interview to be able to talk about the two or three main responsibilities of a Flight Attendant. Talk to the interviewer about what you feel is most important to achieve on a day to day basis and try to focus your answer on the fact that providing excellent customer service is always the first priority in this role.

"As your next Flight Attendant, I feel that my primary responsibilities are to ensure the safety and comfort of our passengers and to be a positive ambassador for the airline. If hired for this role, you would quickly find that I have a very positive spirit that connects well with others I work with, including both fellow staff and passengers."

"I think that my responsibility is to ensure that all the passengers are well taken care of, and that they're safe. Ultimately, we need to make sure that their flight is pleasant and, if possible, free from hassles and discomfort."

8. If you were in an unknown city, what would you do to find a restaurant?

Working as a Flight Attendant will often find you far away from home in unfamiliar surroundings, and your interviewer is looking to hear that you are able to handle these lonely situations by asking a question like this. Assure the interviewer that you are ready and able to handle this type of situation by being resourceful when you are in these unfamiliar settings.

"Technology is an amazing thing these days! I have multiple apps on my phone that help me find new hot spots in the area. I will sometimes go out with my crew or take to Facebook to see which friends of mine may be in the area. Every trip is different for me and that's half the fun of it."

"If I know ahead of time where I'm going, I always do my research ahead of time and check out online recommendations. If not, I'm perfectly happy to wander around town and pop into whatever looks good."

Marcie's Feedback

9. At your current job, what are you most proud of?

Happy and motivated employees usually have something that they take pride in, and your interviewer is looking to get a sense that you take pride in what you do, no matter what you do. This will reflect well on your ability to take great pride in your work as a Flight Attendant with their airline. Prior to your interview, put some serious thought into what really satisfies you in your work and how that can project into taking on this job.

"In my current job I am most proud of the environment that I have created with my team since taking over as crew lead. We have fun and get the job done at the same time. Productivity has increased and turnover has declined steadily."

"I'm most proud of how well I take care of my customers in my current role. A lot of them find me memorable. It's always a pleasant surprise when a customer says hi to me and tells me that they remember me from their time working with me. It tells me that I'm consistently doing a great job."

Written by Ryan Brunner on March 16th, 2021

10. Are you okay with being on a long layover?

Working as a Flight Attendant, it is inevitable that long layovers will happen from time to time, and you will find yourself far away from home and from family. Assure the interviewer that you are capable of handling these layovers by talking about your ability to do what you feel is personally best for you when away from home and family. There is no right or wrong answer for this question; your interviewer will simply be looking to hear that you are able to handle layovers by taking the time to do what is right for you.

"I fully understand that long layovers are part of the job. I am accustomed to this happening and don't mind keeping myself busy in another city. I simply view this as an opportunity rather than a set-back. The way technology has changed, I can be almost face to face with my spouse and my kids at the snap of a finger through my phone and that has made this job so much easier."

"I'm okay with whatever happens on the job. I see everything as an opportunity to do something fun or interesting. If there's a long layover, all that means is that I get more time to do just a little more exploration. Or if I'm tired, I get to relax a little bit more. I always make the best of whatever situation I'm in."

11. Describe a situation when you were able to have a positive influence on the actions of others.

Flight Attendants are often relied upon to be the beacon of hope and positivity to both the passengers and crew of a flight. With this question, your interviewer will be looking to gauge your ability to do just this by having you talk about a time when you had a positive influence on others. Prior to your interview, think of a situation that clearly demonstrates how your influence on others helped lead to a very positive outcome.

"Last year at work, we had a situation where our executives allowed all of us to make a pitch in regards to where the company's philanthropic efforts should go. I created a really great presentation that impacted the executives enough for them to choose my charity of choice. It was an amazing feeling to know that my passion and research could amount to something so life changing."

"There was a time when one of my fellow flight attendants snapped at a passenger. This was during the first half hour of the flight, and it he had just started work, so I knew he wasn't just tired. The first chance I got, I invited him to have a coffee with me at the galley. I treated it like a friendly chat and asked him what's going on with him, anything interesting, things to just get the conversation to open up. Soon, I found out that he was having personal problems, so I just became a good listener for him. I steered the conversation back towards work and talked about positive things to get my coworker back into a good mood. Then I mentioned that there was a passenger who seemed to be upset about something. I suggested that my coworker see if there's anything the passenger needed. That way, the passenger would have contact with my coworker again, and this time it'd be a positive interaction. As you can see, I'm very good at influencing people in a positive way."

12. Tell me about yourself.

We recommend primarily sticking with the professional basics and adding in a few fun facts along the way to show the interviewer that you are a real person too. Start off by telling the interviewer about your highest level of education. Give a very high-level overview of your past position, stating your job title and what your standard job duties involved. Next, share 2-3 fun facts about yourself focusing on special non-work related skills or hobbies. For example, you might share that you enjoy beatboxing or making origami swans. Be prepared for the interviewer to stop you and ask you to perform your skill on the spot when it's possible! Finally, share with the interviewer why you are seeking a new position focusing on positives such as wanting to further your career or having an opportunity to work for this exciting company.

"Following high school, I started my career in customer service and really loved the growth track I took from an entry level position to a department supervisor by the time I was 24 years old. Getting to know one of your current Flight Attendants well through our kids' activities, she highly recommended that I apply. I've learned a lot from her about all the ins and outs of this job and it sounds like something I would love and be successful in. In my free time, I am very active outdoors with my family, and the kids keep me plenty busy with sports and other activities."

"First of all, I genuinely love to serve people. When I was young, I'd always be making family meals. My whole family never had to worry if they had to stay at home with sickness or an injury because they knew that I'd be so good at taking care of them! To me, I see all the people I serve as one big family. We're all living on this earth together, and we're all just trying to get through the flight to move on to our next destination. So why not make the most of it? Have fun. Sometimes, I do a little magic for the kids, if they look bored and can't sit still."

View This Question and Answers

13. How do you believe your coworkers would describe you?

This question gives you the opportunity to sell yourself for this position based on feedback that you've received from colleagues in the past. We recommend selecting three words that truly define who you are; the words should have no possibility of being taken negatively. Encouraging is a great option. Caring is also a good choice. Respected might be an appropriate choice and hard-working is a commonly used choice. Punctual is great for those who are always a little early. Customer service focused is an excellent selection. Just be yourself, and remember to keep it positive and related to this job as a Flight Attendant.

"My coworkers have always told me that I am a reliable team player and they appreciate my ability to be called upon when needed to help out in any situation. I believe that a team effort is the key to success in any organization. If you were to talk to any of my former supervisors, they would tell you that I show up to work every day with a smile on my face and a positive attitude in tow, and I know this aspect of my personality would suit me well as a Flight Attendant."

"Most everyone says that I'm really kind and friendly, and my supervisors have always said that I'm dependable."

14. Are you applying for any other jobs?

It always puts a little bit of fire under the hiring manager if they are aware that you are actively looking for a new position. Tell the interviewer about your search so far.

"I am keeping an eye out for viable positions. Although I am not in final stages with any other company, I am actively seeking a new position."

"Yes, I've applied to other airlines. I'm waiting on a reply from one airline, and I have a few more interviews lined up as well. To be honest, I much prefer this airline because of the work culture that I've heard so much about."

15. What is your availability?

Before you offer up your evenings and weekends, be sure that you are clear on what they need from you for this position by carefully reading the posting details and job description for the position. Typically, the hours are laid out in the job description. If it only says part-time or full-time and you are asked about the hours you're available to work, it is okay to ask questions regarding the expected hours for clarification. Once they have laid out the expectations, you can tell them that the expectations meet your availability. You want to show them you're excited about the job, and you are willing to make yourself available to work when they need you.

"Coming into this role early in my career, I fully expect to be scheduled for flights to destinations all over the country and to be working on the holiday weekends as well. I am fortunate to be young in my career with no hard commitments, and I'm willing to work as hard as possible to prove myself in this role."

"I read in the job description that this is a full-time job and that extended travel may be required, so I'm fully prepared for that. What do the scheduling needs look like right now?"

16. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?

While not necessarily a trick question being thrown your way during your interview, you definitely need to strike a balance in your answer here as the role of a Flight Attendant requires some routine work and the ability to be flexible in what you may be called upon to do during your work day. As you answer and prove your ability to work a routine while being flexible, don't hesitate to point out a role you've had in the past where you had to do just this.

"I prefer working in a more predictable environment because I can be more effective in my tasks. This would prove to be very beneficial with the passengers that I would be serving on a daily basis. With that said, I can certainly work in an unpredictable environment from time to time. I learned quickly early in my career that being flexible in my work was necessary, as I imagine it is to be successful as a Flight Attendant with your airline."

"I don't mind doing routine work on a daily basis because I get more efficient the more I do a specific task. With that said, I do like to also vary my working environment and schedule from time to time so that I don't get burnt out."

17. Think about a difficult boss, professor, or other person you've worked with. What made them difficult? How did you successfully interact with this person?

You want to show the interviewer that you work well with every personality, even though you recognize there are some folks out there who are quite difficult to please. This can be a challenging question to answer, but it can be done graciously. Think about the person who is seen as hard to please or the person who people are intimidated by. Tell the interviewer what made this person challenging, as well as their relationship to you. Be sure to mention a few positive things about the person as well, while still making your point. Next, share how you feel your responsibility is to work well with your team and help out however you can, so you chose to adapt to work with this challenging person. Finally, be sure to laugh a little about the situation along the way. It will definitely lighten the mood and show the interviewer you understand some people can be challenging.

"In my current job, I work with a person who brings a negative attitude to work every day. While he is very productive, his attitude towards me and others we work with can make things difficult on some days. I have learned to not take things personally with his attitude and try to kill him with kindness. Now that we've worked together for a few years, we can actually have some laughs with him when his attitude is even further out of line, and he tends to tone it back after that."

"I had a boss who was very difficult to deal with. She would change her mind about what direction we should be heading in every three or four weeks, which made it difficult to get any work done. Every time we'd be about to finish a project, she would decide that we need to try something different. So I spoke with the team and asked for everyone's ideas about how we could improve the situation. We decided that we'd do the best that we could and document our successes. Then, when she would approach us to tell us to do something different, we'd all agree to do so. Then, we'd also bring to her attention that we were having success with certain tasks and approaches and show her the evidence. We'd then ask her if she'd like to take that into consideration and asked her for permission to have a meeting about it at the end of the week. After we did all of that, she started being less unpredictable and involved us in her planning process a little bit more."

18. Why are you the best candidate for us?

This question gives you an opportunity to show off your skills, qualities, and accomplishments that make you a unique candidate for this position. Consider answering this question by demonstrating how you have proven yourself in your past roles. You may not know what the other candidates have to offer, but you do know your strengths and the unique ways you can add value to the organization. For example, if you share that you are reliable, offer a scenario that proves you follow through and show up. Consider talking about a difficult project you completed, overcoming obstacles and a tight deadline. Keep your strengths and examples relevant to what you may be expected to accomplish in this new role. Remember, you have so much to offer, so do your best to give one last sell on your self to your interviewer.

"I think the one quality that is going to make me stand apart from other candidates you are interviewing for this position is my reliability. I am very proud of my attendance record at work, having only called in sick one day during my career when I came down with the stomach flu a couple of years ago. If hired for this role, you will quickly find out that I am an employee who is committed to my work and my team, each and every day."

"I'm sure that there are plenty of other candidates who have a lot of similarly good qualities. But I don't think you'll find another candidate who is as a genuinely good fit for being a flight attendant as I am. I consistently and effortlessly give excellent customer service because that's the way I was brought up: to serve people and consider their needs well before I consider my own. I don't get burned out very easily because this is so natural to me. Aside from that, I fit in with a wide variety of personalities, so I can adapt to any crew and become a positive influence on everyone. I think that these are the qualities that make me not just dependable, but also a great asset to the company."

19. Would you consider yourself a creative person?

Talk to the interviewer about any interest you have in creativity and how you have implemented that desire in the workplace.

"I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."

"I think that everyone's creative to some degree. It really just depends on what kind of environment or context someone can be creative in. Someone people are inventors, some people are artists or poets. Me, I'm very creative when it comes to solving problems for customers. I look at the constraints I'm given and find solutions within those constraints. For instance, a customer might really want to smoke. Now, we can't let him smoke on the plane. So I have to figure out what's making him get that urge. Maybe there's something we can for him to take his mind off of smoking, like giving him something to munch on or suggesting an exciting movie to distract him."

20. Have you ever had a stranger yell at you before? How did you handle the situation?

At times, the work of a flight attendant requires a very thick skin to be able to deal with passengers that are stressed and even downright angry. Your interviewer will be looking to hear that you de-escalate these situations with ease by not taking things personally and by taking a direct approach with the rude passenger. Assure the interviewer that you could handle a situation like this in a professional way.

"I have had a passenger yell at me before. I did not acknowledge the insults he threw my way and remained calm to keep my voice and tone even. I told him that he would be removed from the flight if it happened again. It was enough to calm him down until the plane landed. I do not enjoy situations like this because it makes the other passengers uncomfortable. It's not about my feelings but about the experience others have."

"Of course I have. The first thing I do is remind myself that this isn't personal, and then I start looking at the situation through the customer's eyes and focus on them. I make it a mission to find out what's bothering them and how I can quickly find the solution to the problem. The customer wants me to be pleasant enough, but I know from experience that they don't want someone to coddle them and tell them that everything is okay. They want someone who's just friendly and positive enough, for someone to acknowledge their frustration and take ownership of the problem that's causing that frustration. Then they want a speedy resolution. I had a situation where an economy-class customer was yelling at me and telling me that I'm incompetent, he insulted my education and intelligence. I didn't let it get to me. I just focused on the fact that he had a problem and that I was the one to solve it. He needed to use the bathroom badly and the ones in that section were all occupied. So I led him to the business class lavatory and offered him a bottle of water when he came out. I also told him to take a couple of minutes to stretch out near the galley, and to let me know the moment he is feeling any discomfort. As we were deboarding, he thanked me and asked me for my name so that he could write about me on the comment card."

21. Do you get motion sickness?

Having motion sickness while in flight certainly wouldn't be good if flying was an essential part of your daily work life. Prior to even applying for this position, hopefully you considered your experiences flying and can handle the physical aspects of the job. With this question, your interviewer is simply looking to hear that you have experience flying and that you aren't prone to motion sickness that some people get when flying.

"I have flown on both large and small passenger planes and have never experienced any adverse effects like motion sickness."

"No, not at all. I've flown on all kinds of aircraft for both short and long-haul flights and I'm perfectly comfortable."

22. Do you enjoy traveling? Tell me about your favorite destination and one destination that is on your bucket list.

Being away from home so often can be tough, so be sure to express your interest in travel and new experiences. As a flight attendant, you will have the opportunity to fly to many different locations. The interviewer wants to be assured that you would enjoy this aspect of the job, so be open and honest about your favorite destination and your bucket list destination.

"I absolutely love to travel. My family traveled a lot when I was growing up and it seems that I caught the travel bug too. My favorite destination so far has been Barbados, and Spain is on my bucket list of places I would love to go."

"Travel is the main reason I chose to pursue a career as a flight attendant. I love flying out to Southeast Asia. The layover in Hong Kong to Thailand is one of my favorites because of the food. Now, I've never been to Scotland, and I'd love to go there to see the landscape there."

23. How tolerable are you of people?

As a flight attendant you will often be in tight quarters with people who are rude, panicky, loud, and belligerent. Assure the interviewer that you are able to be tolerant of all types of people, no matter the situation that you are in. If you have direct experience in customer service and working with rude or belligerent people, be sure to talk about how you handled that experience with ease.

"I have worked in customer service related positions for many years and think I have just about seen it all. I have developed a thick skin and am able to tolerate even the rudest of people. That thick skin would prove to be essential in a flight attendant role, as I know that travelers are often experiencing the highest of highs or the lowest of lows."

"I'm naturally a very tolerant person to begin with. Over the course of my career, I've learned to tolerate other people's negativity even when I might be tired or emotionally drained. I recognize when I might be in that kind of state and I use some stress management techniques to make sure that my positive attitude and friendly demeanor doesn't waver."

24. Why do you think passengers take their frustration out on the cabin crew, even though the crew is trying to help them?

It is very common for an upset passenger to take their frustration out on the cabin crew. As you answer this question, talk about the fact that the cabin crew is the face of the airline while passengers are cramped into a small cabin for hours on end, and it is only natural for some customers to become irritated and frustrated. In addition, talk about your ability to handle customers who act this way, if you were hired for this role.

"People can get very cranky on flights because of the tight space and being in close quarters with strangers. They get frustrated when they're uncomfortable and can't improve their situation on their own. So, naturally, they look to us for solutions. Unfortunately, they typically reach out to us when they're already in a very poor mood. When this happens, it's very natural to not think rationally or clearly, and we become the most convenient outlet for their frustration and anger. It's understandable, and I don't let it get to me; I don't take it personally. I like to take care of people, especially when they're frustrated."

"People can get very cranky on flights because of the tight space and being in close quarters with strangers. They get frustrated when they're uncomfortable and can't improve their situation on their own. So, naturally, they look to us for solutions. Unfortunately, they typically reach out to us when they're already in a very negative mood. When this happens, it's very natural to not think rationally or clearly, and we become the most convenient outlet for their frustration and anger. It's understandable, and I don't let it get to me, I don't take it personally. I like to take care of people, especially when they're frustrated."

Rachelle's Feedback

25. What would you do if you saw one of your colleagues deliberately being rude to a passenger?

Strong customer service is crucial to the success of an airline. At times, cabin crew can become stressed and out of focus and this can lead to some bad interactions with passengers. Your interviewer will be looking to hear that you have the ability to diagnose potential customer service issues your colleagues may be having and address those issues promptly. Discuss with the interviewer how you would deal with this type of situation in an effective and personable manner. If you have experienced this before, use a real-life example.

"My reaction would be different depending on if the colleague was one of my direct reports or not. If the individual reported to me, I would speak with them about the situation in private and request that an apology be granted. If possible, I would upgrade the passenger on their flight seating as well. If the colleague was an equal, I would likely leave it be and just take special care and attention on the flight to make the passenger feel comfortable and welcome. If the situation became a common occurrence, I would bring it up with management."

"I'd approach him in the galley and chat him up, see if there's anything that's bothering him that might affecting his attitude. Maybe he had a fight with a friend or family member and he didn't leave his personal baggage when he came in to work. If that's the case, then I'll try to let him vent a little bit with me, and then encourage him to focus on something positive. Then I'd suggest to him that the passenger he was rude to looks a little upset at something and that he should check in with him. That way the passenger gets a taste of my colleague's more positive attitude."

26. How would you handle a situation where one passenger complained about the passenger next to him for snoring too loudly?

Working as a Flight Attendant, you'll need to be prepared for any situation when it comes to working with passengers. Awkward, and sometimes humorous, situations will come up during your shift and you need to be able to handle them with ease. This situation can be common on long flights and your interviewer will be looking to hear that you'll be able to mediate this situation with ease to find the best solution possible for all involved. Assure the interviewer that you can handle these types of situations with ease.

"If a passenger was snoring loudly enough to disturb the person sitting next to them, I would offer a new seat to the individual who was being disturbed. It would not be polite to wake the snoring individual. If a new seat was not available, I would offer them a complimentary beverage, movie, and some headphones."

"I'd find out what's the root of the problem is. Is the loud snoring interrupting his concentration? Is he trying to get work done, or is he trying to enjoy the movie? Whatever the case may be, I'll go ahead and give him some earplugs and a complimentary beverage and snack to apologize for the inconvenience. If that's not enough, I can also see if I can put him in a different seat."

27. Why do you want to work for this airline?

With many airlines to choose from, your interviewer will be looking to hear why you have a passion and commitment to their airline. This is where it is very helpful to have conducted some research on the company prior to your interview. To really sell your interviewer on your passion and commitment to this job, try to match your own personal goals and values with that of the airline.

"I have a particular interest in your airline because of your strong reputation in the industry and the dedication you have to positive customer experiences. I have flown your airline as a first choice for the past 5 years and have not been disappointed in the quality service delivered. I'd love to be a part of that."

"I've heard a lot of good things about this airline. I really like the way the company treats its employees. For example, I think it's great how the company will stand up for employees if a customer gets way out of line because sometimes customers will take advantage of a company's generosity, which really just encourages bad behavior from all the customers. It also shows me that the company is great at diplomatically handling confrontational situations, which is a skill that I'm really interested in building. And on top of that, this airline travels to all the places that I want to go, as well as others that I haven't been to yet."

28. Tell me what you know about our airline.

Ideally, your interviewer is looking to hear that you have done your homework on their airline prior to your interview, and hopefully even prior to applying, to prove that you have commitment to the job. Display to the interviewer that you have invested time into researching their airline by talking about some interesting facts you have found about them. Show you are engaged in the process and interested in their particular organization, and your interviewer will know that you are serious about this job.

"I have conducted a great deal of research on your airline and am very impressed with the strong industry reputation you hold. This company grew, in just 20 years, from 7 aircraft to a large fleet covering over 100 destinations worldwide. This airline is growing at a rapid pace, and I'd be very excited to join the team."

"I know that this airline primarily flies short domestic flights, which I'm completely comfortable with. I also know that this airline appeals to the cost-conscious consumer who doesn't want all the frills, so I know that they're going to be focused on efficient service."

29. When did you realize you wanted to become a flight attendant?

While possessing the right skills and abilities is important for a role as a flight attendant, your interviewer will also be looking to hear that you have a distinct passion for the job, and they're looking to feel your passion for this work in your response. As you prepare for your interview, think of how you can express your passion for this work by talking about how your dream of becoming a flight attendant came to be and what you would be most excited about, if hired.

"I have wanted to be a flight attendant since I was a teenager. My best friend had an older sister who was a flight attendant and her life seemed so glamorous. Now, I realize that it isn't all the glamour I once thought, but to have the ability to travel the world while I work would be incredible. I am so excited about the potential and the opportunity."

"I realized that I wanted to become a flight attendant when I realized that I love taking good care of people and that I love traveling. At first I thought I'd work for a hotel because I figured that there would be travelers from all over the world and that it'd be great to meet all kinds of people. But then I decided that I wanted to travel myself. Considering all the things that I love to do and do naturally, being a flight attendant was the clearest fit for me."

30. What type of emergency training have you completed?

Going into your interview, it is important to know that most airlines require their Flight Attendants to have CPR and first aid certification. With this question, your interviewer will be looking to hear if you do have any formal training in CPR and first aid. If you do, talk about your certifications. If you don't, no need to fret, as that doesn't disqualify you from the position as the airline sends new staff for formal training frequently. If this is the case, reiterate to your interviewer that you are willing and able to be trained in this aspect of the job.

"I currently do not have CPR certification, but I do understand this is a requirement of the job and would be ready for the training for that certification immediately upon hire. I do have a current first aid certification through the American Red Cross, as it was required for my current job."

"I'm certified for First Aid and CPR, and I'm available to take any additional training that's needed if hired for this position."

31. What are your compensation expectations?

While your interviewer is looking to make sure they can afford you, if offered the position; it is almost always best that you let your interviewer know that you've done your research and that compensation isn't the only reason you are considering a role with them as a Flight Attendant. Answering this question can be tricky, and the wrong answer may disqualify you for the position, so be sure to keep your answer pretty generic and in line with what expectations are for the role.

"I did see the salary range posted for the position when I applied, and it meets what I am seeking financially. More important to me is a strong organization with values that I can align with, and I know I'll find those here at your airline."

"I'm a realistic person, there's no reason I should ask for something silly like $100,000. Right now, Delta Airlines values me at an annual salary around $45,000 and I earned a salary increase of 15% within my first year. I'm confident that, if I'll have the privilege of receiving an offer from British Airways, it'll be commensurate with the value that I bring to the company."

32. Do you have a current passport?

If the airline you are interviewing with flies internationally, you would be required to have a passport and meet certain visa requirements to be able to land in another country. First and foremost, a current passport would be required for the role if the airline does fly commercially, so be sure that you are able to speak to your current passport if it will be required for the position. If you don't currently hold a passport, ensure your interviewer that you are willing and ready to take the steps needed to obtain one.

"My passport recently expired, but I can renew it immediately. If required, I can pay the additional fee for a rush order on a passport."

"Yes, I certainly do. It's going to expire in two years, so there's no need to worry about that for a while."

33. How would you rate your people skills?

The most successful Flight Attendants are often those who have great interpersonal skills and the ability to please passengers from all different backgrounds. Your interviewer will be looking to gauge your people skills during your interview process by asking questions that get at your ability to get along with and serve others. This question is very direct and open ended, so do your best to really sell your interviewer on the great people skills you possess that would lead to success in this role.

"I would rate my people skills a 9/10. In my previous role, my supervisor often commented positively on my ability to relate to our customers well and provide excellent customer service. I was taught from a young age to treat every person with respect and dignity, and these are values that I still carry with me to this day."

"Judging from my supervisors, my colleagues, and the number of passengers who smile happily at me when they're deboarding, I'm confident that I have wonderful people skills. I'd rate myself a 9 out of 10, because of that. I give myself one point of room to improve, because we can always strive to be better."

34. If you were asked to take a flight across country and back unexpectedly, how would you handle this?

The life of a Flight Attendant can involve the need to be very flexible in your work hours and flights that you are scheduled to work. With this question, your interviewer is looking to delve into how flexible you can be, if hired for the position. As you answer, be sure to be open and honest about your personal life and your availability to be scheduled on short notice. Discuss with the interviewer how you would react in a situation like this.

"I am more than happy to do what it takes for the good of my company and team. My previous supervisor commented often on my willingness to take long shifts whenever required. I am very fortunate to have a flexible family life at home and the ability to work when called upon. I would accept the opportunity and maintain a positive attitude."

"I understand that this job may have unexpected flights. I don't have any problem with it. I have a friend who can take care of my home while I'm gone, and my father can take care of any bills. They've been helping me with that kind of thing for a while, so they know what to expect. I'm happy to take on any assignments that come up unexpectedly."

35. If a passenger got violently ill during a flight, how would you handle this situation?

Being prepared for any situation on a flight is a key aspect of being a great Flight Attendant. Your interviewer will be looking to hear how you stay calm, cool, and collected during a situation like this, while also being resourceful in how you handle the situation. If you have experience handling a situation like this, be sure to describe that experience while demonstrating the specific steps you took to make the situation as successful as possible.

"Last week, I had a very ill passenger who was vomiting profusely. We had a doctor on board whom I asked for assistance so that we could determine whether it was an emergency or simply a virus or food poisoning. I offered the patient a new seat in an aisle closest to the washroom while moving the other passengers to another seat. I was able to get the passenger comfortable with a warm blanket, ginger-ale and a cold pack."

36. If you had a passenger who couldn't keep calm due to anxiety of a plane crash, how would you calm them down?

Taking care of passengers with severe anxiety may be a regular occurrence and you should be prepared to expertly manage a situation like this. Try to highlight your ability to soothe the passenger with a calm tone and the educational pieces you would share with the passenger.

"A person who is in a state of panic can generally be calmed down through conversation and distraction. If I had a passenger experiencing an anxiety attack, I would insist that they focus on a conversation with me. Other techniques could include having them close their eyes, take deep breaths, and count to 100 and backwards again."

"In my experience, people who are panicking from fear can be eased when I get eye-to-eye with them and I make physical contact with them to ground them in the moment before I start talking to them. For example, I might put my hands on their upper arms and squeeze gently to make solid eye contact with them. I'd verbally de-escalate the situation. If that doesn't work, I'll have them try some anxiety relief techniques, such as deep breathing."

37. How long do you see yourself as a flight attendant?

The job of a Flight Attendant is traditionally a very high turnover position. Your interviewer is fully aware of the high amount of investment their airline puts into the training and development of their staff. To try and gauge your long term commitment to their company, your interviewer is posing this question. A hiring manager will not want to hire you if they think you will not stay in the position for very long. Assure the interviewer that hiring and training you would be worth the investment of time.

"I see myself working as a Flight Attendant for the very long term. Travel is a passion of mine, and working for an airline would make that passion become a reality."

"I want to be a flight attendant for as long as I can. There's nothing more exciting to me than traveling and taking care of people. I've been building my lifestyle around this kind of work ever since I made that decision to be a flight attendant. I'm committed to it, and happily so."

Top 18 Flight Attendant Resume Objective Examples

Updated July 12, 2023 14 min read

Writing a resume objective for a flight attendant position can be an effective way to show potential employers that you are the best candidate for the job. A resume objective is a short statement that summarizes your goals and qualifications for the position. It should be tailored to the specific job you are applying for and highlight your unique skills, experiences, and accomplishments. When writing a resume objective for a flight attendant position, it is important to include relevant experience such as customer service, knowledge of safety protocols, and problem-solving abilities. Additionally, emphasize any certifications or licenses you may have related to aviation or customer service that would make you stand out from other applicants. Examples of resume objectives for flight attendants include: “Seeking a flight attendant position with ABC Airlines where I can use my 5 years of customer service experience and expertise in safety protocols to ensure passengers have safe and comfortable flights”; or "Highly motivated individual with 3 years of experience in air travel seeking a Flight Attendant role with XYZ Airlines to provide excellent customer service while ensuring passenger safety."

or download as PDF

Top 18 Flight Attendant Resume Objective Samples

To obtain a Flight Attendant position with a reputable airline and utilize my customer service skills to ensure the safety and comfort of passengers.
To use my enthusiasm and excellent communication skills to provide superior customer service as a Flight Attendant.
To work as a Flight Attendant in an established airline that values the safety and satisfaction of its customers.
Seeking a challenging role as a Flight Attendant where I can utilize my exceptional interpersonal skills to ensure passenger satisfaction.
To contribute to the success of an airline by providing outstanding customer service as a Flight Attendant.
To bring my extensive experience in customer service to an established airline as a Flight Attendant.
To join an esteemed organization as a Flight Attendant, where I can make use of my knowledge and expertise in customer service.
Seeking an opportunity to employ my enthusiasm for customer service excellence in the role of Flight Attendant.
Looking for an opportunity to work as a Flight Attendant in order to provide superior customer service while ensuring passenger safety.
A motivated individual seeking employment with an established airline as a Flight Attendant, utilizing excellent communication skills and attention to detail.
Eager to secure a position with an esteemed airline company as a Flight attendant, where I can apply my strong organizational skills and commitment to safety standards.
Searching for an opportunity to join an esteemed organization as a flight attendant, leveraging my ability to provide exceptional customer service while maintaining strict adherence to safety regulations.
Passionate about providing excellent customer services while ensuring passenger safety; looking for the position of flight attendant at your prestigious organization.
Applying for the role of flight attendant with your renowned organization, bringing along exceptional interpersonal skills and commitment to exceed expectations in customer services.
Looking forward to joining your team as flight attendant, offering strong organizational abilities and dedication towards providing superior services while adhering strictly towards safety regulations.
Seeking employment with your esteemed organization as flight attendant; equipped with excellent communication skills and passion for delivering top-notch services at all times.
Utilizing excellent interpersonal abilities combined with knowledge of aviation regulations; applying for the job of flight attendant at your renowned company.
Aspiring for the role of flight attendant at your well-known organization; bringing along exceptional organizational abilities coupled with commitment towards delivering quality services consistently

How to Write a Flight Attendant Resume Objective

As a flight attendant, your resume objective is an important way to quickly let employers know what you bring to the table. A well-crafted objective can help set you apart from other candidates and give employers a better understanding of why they should consider hiring you. Here are some tips on how to write a flight attendant resume objective that will make employers take notice.

Start by clearly stating your job title. This is essential as it helps establish your qualifications and experience right away. For example, “Experienced Flight Attendant seeking opportunity to work with an airline that values customer service and safety,” or “Certified Flight Attendant with five years of experience in the industry, looking for a role where I can utilize my knowledge and skills.”

Next, focus on specific skills and qualities that make you stand out from the crowd. As a flight attendant, this could include customer service expertise, exceptional communication skills, extensive knowledge of safety protocols, flexibility when dealing with different types of passengers, or any other relevant traits that demonstrate your value as an employee. Make sure to list any special certifications or training programs you have completed as these will help give employers an even better understanding of your qualifications.

Finally, emphasize why you are the best fit for the position. Explain what makes you uniquely qualified for the job and how your particular skillset will be beneficial to their organization. End your objective statement by expressing enthusiasm for the opportunity and highlighting any awards or recognitions you have received in the past related to flight attendant duties.

By following these steps and crafting a concise yet informative resume objective, employers will be able to easily recognize what makes you perfect for the job and be more likely to remember your application over others. Good luck!

Related : What does a Flight Attendant do?

Key Skills to Highlight in Your Flight Attendant Resume Objective

In a highly competitive job market, having a well-crafted resume is crucial for landing your dream job as a flight attendant. Your resume objective should not only outline your career goals but also highlight the key skills that make you an ideal candidate for the position. These skills can range from customer service expertise to physical stamina and emergency management. In this section, we will discuss the essential skills to emphasize in your flight attendant resume objective to help you stand out from other applicants.

1. Multilingualism

Being multilingual is a valuable skill for a flight attendant as it allows them to communicate effectively with passengers from different countries and cultures. This ensures that all passengers receive excellent customer service regardless of their language. It also helps in dealing with any emergencies or issues that may arise during the flight, as the flight attendant can understand and address the concerns of all passengers. Therefore, including multilingualism in a resume objective demonstrates an ability to cater to a diverse clientele, enhancing customer satisfaction and safety.

2. First Aid

In the event of a medical emergency onboard, a flight attendant with first aid skills can provide immediate assistance to passengers. This skill shows that the candidate is prepared and capable of handling such situations, ensuring passenger safety and well-being, which is a primary concern in the airline industry. It also demonstrates a commitment to service and care for others.

3. Conflict Resolution

A flight attendant often encounters situations where passengers may have disagreements or conflicts, such as disputes over seating arrangements, dissatisfaction with services, or issues with fellow passengers. The ability to effectively resolve these conflicts is crucial to maintain a peaceful and comfortable environment for all on board. Demonstrating this skill in a resume objective shows potential employers that the candidate can handle difficult situations professionally and ensure customer satisfaction, contributing to the overall positive image of the airline.

4. Time Management

A flight attendant's role involves numerous tasks that need to be performed within tight time frames, such as preparing the cabin for take-off and landing, serving meals and drinks to passengers, and managing any unexpected situations. Time management skills are crucial to ensure all these tasks are completed efficiently and effectively without compromising passenger safety and comfort. This skill also demonstrates the ability to prioritize tasks, work under pressure, and adapt to changing schedules - all of which are critical in the dynamic environment of air travel.

5. Cultural Sensitivity

A flight attendant often interacts with passengers from diverse cultural backgrounds. Cultural sensitivity is needed to understand and respect these differences, ensuring that all passengers feel comfortable and respected during their flight. It helps in providing excellent customer service, resolving conflicts, and promoting a positive image of the airline. Including this skill in a resume objective shows potential employers that the candidate can contribute to creating an inclusive environment for all passengers.

6. Customer Service

As a flight attendant, you are the primary point of contact for passengers on an aircraft. Excellent customer service skills are crucial as they ensure that passengers have a pleasant and comfortable experience during their flight. This includes assisting with seating arrangements, serving meals and refreshments, addressing passenger queries or concerns, and providing instructions or information as needed. Demonstrating strong customer service skills in your resume objective can show potential employers that you are capable of maintaining high levels of passenger satisfaction and safety.

7. In-flight Entertainment Systems

Understanding and proficiency in in-flight entertainment systems is crucial for a flight attendant as it is part of the overall passenger experience. This skill demonstrates the ability to assist passengers with any technical issues they may encounter, ensuring they have an enjoyable and entertaining flight. It also shows that the candidate is familiar with modern technology used in aircraft, which can enhance their efficiency and effectiveness on the job.

8. Emergency Procedures

A Flight Attendant must be well-versed in emergency procedures to ensure the safety and security of all passengers on board. This skill is crucial for a resume objective because it demonstrates the candidate's ability to handle high-stress situations, make quick decisions, and take immediate action during emergencies. It also shows their commitment to passenger safety and service excellence.

9. Food Safety Handling

A flight attendant is responsible for serving food and beverages to passengers during flights. Knowledge of food safety handling ensures that the food served is safe, hygienic, and of high quality. This skill also helps in preventing any potential foodborne illnesses among passengers. Including this skill in a resume objective demonstrates an understanding of passenger welfare and commitment to providing excellent customer service.

10. Aircraft Evacuation Techniques

A Flight Attendant's primary responsibility is to ensure the safety and comfort of passengers during an airline flight. Proficiency in Aircraft Evacuation Techniques is crucial as it demonstrates the ability to effectively manage emergency situations, ensuring the rapid and safe evacuation of all passengers. This skill can be a key differentiator on a resume, showcasing crisis management abilities and commitment to passenger safety.

Top 10 Flight Attendant Skills to Add to Your Resume Objective

In conclusion, your flight attendant resume objective should effectively showcase the key skills that make you an ideal candidate for the job. It's crucial to understand what airlines are looking for and tailor your resume to meet those needs. Highlighting these skills in a concise and compelling manner can significantly enhance your chances of landing an interview. Remember, your objective is not just about stating what you want, but also demonstrating what you bring to the table as a potential flight attendant.

Related : Flight Attendant Skills: Definition and Examples

Common Mistakes When Writing a Flight Attendant Resume Objective

A Flight Attendant resume objective is a critical part of the resume that can make or break an applicant’s chances of securing an interview. It should be written in such a way that it captures the attention of the hiring manager and succinctly outlines why you are the ideal candidate for the job. Unfortunately, many applicants make common mistakes when writing their objective statements that can detract from their qualifications and hinder their job search.

The most fundamental mistake is failing to tailor the objective specifically to the job. Generic objectives such as “seeking a flight attendant position” are not effective because they do not demonstrate your knowledge of or enthusiasm for the role. Instead, you should craft an objective that reflects your understanding of what flight attendants do and how you would excel in the role. For example, “Seeking a Flight Attendant position where I can use my exceptional customer service skills to ensure passengers have a safe and enjoyable journey” is much more specific and engaging than a generic statement.

Another common mistake is including irrelevant information in your objective statement. The purpose of this section is to provide insight into why you should be hired; it should not be used as an opportunity to list every single one of your qualifications or experiences. Before writing your objective, think about which qualities are most relevant to the job and focus on those in particular rather than trying to include too much information. Additionally, avoid using overly technical language or jargon – keep it simple so that anyone reading your resume can understand it easily.

Finally, some applicants forget to include any call-to-action at all in their objectives. A strong call-to-action encourages employers to take action by either giving you an interview or inviting you for further discussion about the role. Examples could include phrases such as “Invite me for an interview so I can share my ideas on how I will exceed expectations in this role” or “Let me show you why I am perfect for this position during our interview”. These statements demonstrate confidence in yourself and set yourself apart from other candidates who may have simply listed their qualifications without providing any indication of enthusiasm for the role itself.

In conclusion, crafting a strong Flight Attendant resume objective requires careful consideration and attention to detail if it is going to be effective at capturing an employer's attention and increasing your chances of securing an interview. Avoiding these common mistakes will help ensure that yours stands out from other applicants and gives you the best chance possible at landing your dream job!

Related : Flight Attendant Resume Examples

Flight Attendant Resume Objective Example

A right resume objective for a flight attendant should focus on how the applicant can provide excellent customer service and safety, while a wrong resume objective should emphasize their desire to travel and explore.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

IELTS Mentor "IELTS Preparation & Sample Answer"

Skip to content
Jump to main navigation and login

Nav view search

IELTS Sample

Cue Card Sample

Ielts cue card sample 354 - describe a job you dream to have in the future, describe a job you dream to have in the future..

what the job is
what responsibilities it has
what you like about this job

IELTS Materials

IELTS Bar Graph
IELTS Line Graph
IELTS Table Chart
IELTS Flow Chart
IELTS Pie Chart
IELTS Letter Writing
IELTS Essay
Academic Reading

Privacy Policy
Cookie Policy
Copyright Notice
HTML Sitemap

What are your career goals and future plans for being a flight attendant?

I want to be a professional flight attendant and share my high experience of service with all costumers with warmly regards.

I want to learn and develop new skills while I am a flight attendant and travel and meet many as possible different countries and people.

Id like to build my career to be more succeeded and well trained so that I could have the opportunity to increase my personality and ability as a flight attendant.

In the future I want to share my success with the employers and the airline and costumers with high quality that I may have the chance maybe to work in a first class service.

Add your answer:

Top Categories

Sample details

Views: 2,717

My Dream Job – Flight Attendant

The article discusses the concept of an ideal job, which changes as one grows older. While money becomes a significant factor in choosing a career, enjoying the work also holds importance. The author shares their experience of working as a waitress and realizing the value of physical work. They believe that an ideal job should be neither too active nor too sedentary and should be enjoyable. The author’s dream job is being a flight attendant as it offers the opportunity to travel around the world. Finally, the article concludes that a dream job is not just about earning a lot of money but also enjoying the work and life.

I am sure, that each of you once had had a desire to have an extraordinary job in his early childhood, be it an astronaut or a scientist. Later on, getting older, you also start to consider the money you earn in a job and suddenly, not only you want to become a doctor, a lawyer or a superstar. Does your ideal job go hand in hand with a high salary then, or do you want to enjoy what you are doing? I started to think about my ideal job, when I was working as a waitress in a hotel in the summertime.

I’ll never forget the time when I had to work ten hours a day without a minute sitting but running with plates from one table to another, beside, serving some customers. Thus I could imagine how hard work can be for just little money. There is nothing worse than physical work that exhausts you, so my idea of an ideal job is neither an extremely active work, nor a sedentary job, but something in between. Furthermore, work should be fun. You may not agree with me, but I think that as long as you enjoy your activities earning little money, you can call the work your dream job.

However, the pleasure I am thinking of does not exclude stress or barriers, because work otherwise would be aimless and without any outcome. The ideal job I have in my mind is being a flight attendant. It is true that it is tiring to face passengers, even those who behave badly with a smiling face all the time but I would get the chance to travel around the world, and that is, in my eyes the best job. If you ask me, a dream job is not only related to earning a lot of money, but it also includes to enjoying your work and life by what you are doing!

Cite this page

https://graduateway.com/my-dream-job-3/

You can get a custom paper by one of our expert writers

Productivity
Job Application
Job analysis

Check more samples on your topics

The role of flight attendant.

Flight attendant

An annotated bibliography on the ins and outs of being a flight attendant Ferguson, . Careers In Focus Aviation. 109-111. Print. In Fergusons Careers In Focus he talks a lot about the history on flight attendants. One thing I found very interesting was although the first passenger flights were in 1911 the commercial aviation industry

Which Is More Important: Qality Job or Doing the Job Under Time Limits?

Time is an imp. Factor in every field. Do you think following strict time limits is more important than giving quality results? Although giving quality results is quite important when doing jobs, following strict time limits is more significant in today’s societies. This can be observed in both our personal and social life. In the following

My Dream Job – Experience From Gaming Research Paper

Ever since I was young I loved to play video games. Playing video games increased my interest in video game design. I already know having an interest in video games and knowledge about computers helps while becoming a video game designer. I hope to gain knowledge about their role in creating a video game, what

My Dream Job – Beautician

My dream job would be to become a beautician. Initially, I wanted to pursue a career as a massage therapist, but later decided to change my career path. In today's society, there are countless stylists and beauticians to choose from, but I opted for a distant relative of mine - Angel. She is actually my

Police Officer – My Dream Job

As little kids we set our minds to be who we want to be, but later in the future that sometimes change. When I was little I really wanted to be a teacher because I thought it was fun for teachers to pass out and grade papers. I never really took the time out to

Creating Your Dream Job

The start of any business involve creating a business plan, financial planning and whatever gal matters that may be involved. There are risks involved and will have to be addressed as well. My dream job would be a retail buyer for a high end fashion company. As long as I could remember I have always

My Personal Dream Job

To become an Ophthalmologist andif not an ophthalmologist, something related to the medical field. The medical field has always been something that has appealed tome since I was a young child. There is much school time you haveto involve yourself in. To be exact its, four years of collegepremedical training, four years or more of

Thoughts About My Way To Reach My Dream Job

My Dream Job

Personal Experience

I like efficiency, I like effectiveness, and I like growth. By combining these, I will be able to conquer the business world which is something that I’ve wanted to do from a very early age. I have held several sales and marketing positions that have allowed me to drive business objectives, improve processes, and develop

The Art of Healing: Reflections on My Dream Job as a Nurse

Health Care

As a nurse, I have the privilege of working in a profession that allows me to make a meaningful difference in people's lives every single day. It's not just a job to me; it's a calling. Nursing is a challenging and demanding field, but it's also one of the most rewarding. In this essay, I

Hi, my name is Amy 👋

In case you can't find a relevant example, our professional writers are ready to help you write a unique paper. Just talk to our smart assistant Amy and she'll connect you with the best match.

The 'notable' way flight attendants show their gratitude to frequent flyers

As we were preparing to land at Orlando International Airport (MCO) during a recent Delta Air Lines flight, a friendly attendant handed me and a few other passengers a card with a handwritten thank-you note on the back. I had never received such a note, nor had I known they existed. I immediately texted my trusted co-worker and fellow frequent flyer Clint Henderson for some insight.

He told me that receiving a handwritten thank-you note from the flight attendants is rare and that I should hang on to it as a souvenir. I was already feeling lucky after my newly earned SkyMiles Silver Medalion status scored me a last-minute complimentary upgrade to Comfort+ for the two-hour flight to Orlando. But I really felt like a VIP after receiving this sweet note.

The reporter in me immediately wanted to learn more about these elusive notes. Here's what I found out.

Going the extra SkyMile

When I asked my co-workers and TPG Lounge Facebook group members, I received dozens of responses from fellow travelers who had received handwritten notes from flight attendants over the years. Often, flight attendants use these notes to recognize customers for their loyalty to the airline or as a perk for flying in business- or first-class cabins.

Several people who responded said the notes they received thanked them for being an elite member . Whether they were upgraded like I was or they paid outright (using cash or miles), most also said they were sitting in a premium cabin when notes were bestowed upon them. On the day I received mine, I only saw the flight attendants handing out notes to passengers in first-class or Comfort+ seats.

Some passengers found notes waiting for them in their seats when they boarded, but others, like me, received their notes near the end of the flight. In my case, we experienced turbulence, so there was no inflight service. Though it's pure speculation, I guessed the flight attendants used the extra time to craft a few thank-you notes.

Related: Best domestic first-class airline: Delta, United or American?

One flight attendant responded to the post that he prefers thanking travelers in person versus passing them a handwritten note; several flyers said they have also encountered this. One traveler who has been a Delta SkyMiles member for more than 40 years and has flown over 2 million miles shared that flight attendants occasionally stop by his seat to thank him.

Whether a note or a friendly "thank you" and a handshake, most of the people who responded said they've only received this kindness a handful of times. If you ever find yourself among them, know it's a rare treasure.

It's not all about elite status

While it's nice to be recognized for your loyalty to a particular airline, that is far from the only reason a flight attendant might recognize you during a flight.

After mentioning how much she loved rice crackers while chatting with a flight attendant in the galley of a Japan Airlines flight, TPG Senior Writer Katie Genter received the note and gift pictured below. The flight attendant took the time to draw an adorable picture of Katie and her husband and gift them with — what else — a selection of rice crackers and snack mixes from the flight.

TPG Senior Director Gabe Travers received a note from a flight attendant for a very different — and far less lighthearted — reason. After dealing with a lengthy delay on the outbound leg of an international trip, he had an apology note waiting in his seat when he boarded his return flight to the U.S. Flight delays and cancellations happen , but it lessens the sting when you know the airline empathizes with your situation.

Others have received a note from a flight attendant when they flew on their birthday, anniversary or other special occasion. Some even received a bottle of wine or other gift along with their note. A few responses were even more unexpected.

Related: Tips for overcoming a fear of flying

One woman, an admitted nervous flyer, shared that she always introduces herself to the crew members and visits them on the flight deck before takeoff to calm her nerves. Because they naturally get to know her during their conversations, she and her husband have received the occasional note over the years and even Champagne on their anniversary.

Several respondents in the Facebook group said they regularly bring snacks or Starbucks gift cards for the flight crew and will occasionally receive a thank-you note in response.

But my advice is to not expect to be on the receiving end of this rare gesture. Thoughtful acts like this are special because they are a surprise. When you begin to expect random acts of kindness, you lose the very thing that makes them special.

Bottom line

When a flight attendant takes the time to recognize you for your loyalty or to mark a momentous occasion, it makes your trip feel even more special. Whether I receive a handwritten note or not, I always thank flight attendants for their hard work and kindness, and I hope you do too.

American Airlines offers to double some flight attendants’ pay over 5 years as it works to avoid strike

American Airlines flight attendants picket outside Miami International Airport in May 2024.

American Airlines flight attendants won an additional $4.2 billion in pay and benefits, according to a tentative deal released Friday by the union representing the workers.

The deal includes an immediate 18% pay increase and boarding pay. Some flight attendants, such as those who have been working for seven years, could see pay-scale increases of 120% over five years, according to a chart from the union, the Association of Professional Flight Attendants (APFA), which hailed the contract’s “ leading industry rates” in a letter to members.

American’s 28,000 flight attendants still must vote on the agreement for it to be enacted. If the deal is accepted, all would see an immediate pay raise of at least 18%, with the scale rising over the years. A flight attendant in their first year, who makes $30.35 per flight hour now, would immediately begin making $35.82. After five years, a first-year attendant will make $40.42, an increase of about 33%.

“Flight attendants across the industry have demanded fair compensation for all their time at work,” the union wrote. “We vowed to take on American Airlines management, to fight for the best contract we could achieve and to squeeze every penny out of this management team.”

“We are pleased to have reached a tentative agreement on a new contract with the Association of Professional Flight Attendants,” Timothy Wetzel, a spokesperson for American Airlines, wrote in an email. “It’s a contract that will provide immediate financial and quality-of-life improvements for American’s flight attendants. It’s a contract we’re proud of and one our flight attendants have earned.”

The contract also includes boarding pay, paid at 50% of a worker’s hourly pay. American Airlines flight attendants (like many in the industry) currently aren’t paid for time spent boarding the plane, but are only compensated for time in the air.

If the deal is approved, flight attendants will also receive retroactive pay—or extra compensation—of 3% to 20% of their wages from 2020 to 2024.

“Our new-hire flight attendants are struggling,” APFA president Julie Hedrick previously told Fortune. She said that some flight attendants slept in their cars, or fought over airplane meals so they could save money.

Since 2014, when the previous contract was negotiated, flight attendants have been left with measly starting salaries even as inflation has shot up 33%, Hedrick said. According to an employment verification letter from American, which circulated on Reddit a few weeks ago, an entry-level flight attendant hired this month can expect to make $27,315 a year, before taxes.

“We vowed to defend our work rules, to fight for the retroactive pay that we have earned, and to defend our contract against concessions,” APFA wrote in a letter to flight attendants.

Latest in Companies

Ethereum ETF launch a ‘success’ as BlackRock pulls in $266 million—while Grayscale sees massive outflow

One of the defendants in the Debt Box case filed a police report alleging a kidnapping.

The SEC bungled a crypto lawsuit. Then came an alleged kidnapping in Dubai—and questions about $400 million of investor funds

Jenny Johnson, president and CEO of Franklin Templeton.

Franklin Templeton leads $11 million Series A into Bitlayer in bid to scale Bitcoin network

Juan Delgado-Moreira, Hamilton Lane's co-CEO.

Hamilton Lane becomes first asset manager to launch a fund on Solana blockchain

Ryan Selkis, cofounder and chief executive officer of Messari

Crypto CEO Ryan Selkis resigns after tweeting it’s ‘literal war’ with those who don’t vote for Trump

Specialists in relocating Americans to Europe and Canada are seeing the phone ringing off the hook since the Trump vs Biden debate

General Motors, Honda, and Hyundai are accused of inappropriately selling customer data

Elon Musk forced to step in to resolve Tesla Cybertruck owner’s hellish experience

How to watch the 2024 Olympics live online for free—without cable

It’s not 8 glasses a day anymore. Here’s how much water you should drink each day

Newsom’s call to sweep homeless encampments caught the eye of a Silicon Valley billionaire

COMMENTS

13 SMART Goals Examples for Flight Attendants
Below are some examples of SMART goals for flight attendants: 1. Reduce Passenger Complaints. "My aim is to reduce passenger complaints about their flying experience by 10% in a year. I plan to improve customer service, using feedback from my passengers and helping them have a pleasant journey.".
Essay on Aspiration To Be A Flight Attendant for Students
The job is not without challenges. Flight attendants work at odd hours, including holidays and weekends. They also need to handle difficult passengers at times. But, these challenges make the job interesting and different from regular 9-to-5 jobs. Training to Be a Flight Attendant. To become a flight attendant, one needs to go through training.
Essay on Why Do You Want To Be A Flight Attendant
Being a flight attendant is not just a job; it's a calling. It's an opportunity to make a difference in people's lives, even if it's just for the duration of a single flight. Flight attendants have the power to make people feel safe, calm, and well-cared for, even in the most stressful situations. They are the ambassadors of the airline ...
2024 Career Goals for Flight Attendants
A well-defined career goal for a Flight Attendant should focus on achieving a high level of service excellence and safety proficiency. Mastery in these areas ensures that passengers have a comfortable and secure experience, which is the core of a Flight Attendant's role. This goal underscores the importance of continuous learning and skill ...
Why I Want to Be a Flight Attendant Essay
Introduction. I was fascinated by the busy world of flying from the moment I stepped foot in an airport. The smooth orchestration behind each flight, the varied fabric of passengers, and the symphony of takeoffs and landings all captured my attention. The job of a flight attendant jumped out as being very fascinating in this dynamic world.
5 Best Answers to Why You Want to Be a Flight Attendant?
Example 4. "I'm interested in becoming a flight attendant because it's a job that would allow me to travel and meet new people. I have great people skills and love working with the public. I think that my customer service experience would be a valuable asset to your airline. I want to work for your airline specifically because it is one ...
Answering 30 Flight Attendant Interview Questions (+ Tips)
2) Tell me about yourself. Be sure to highlight your interests and strengths that contribute to making you the perfect future flight attendant. Great traits to emphasize include but are not limited to, patients, great interpersonal skills, flexibility, problem-solving, and then end the answer with a relatable personal anecdote.
A Day In The Life Of A Flight Attendant
Salary for an Entry-Level Flight Attendant. According to data from Payscale, the average annual pay for entry-level flight attendants is $39,584. This value is equivalent to just over $21 an hour. Depending on your skill level, experience, and location, there are opportunities to earn more.
10 Benefits of Being a Flight Attendant
Here are 10 common advantages of the flight attendant career path: 1. Free flights and travel opportunities. Flight attendants get to travel as part of their job, and there may be time between flights when attendants can explore new locations. Flight attendants may have hours or even days between flights to travel and see local attractions.
Flight Attendant Career Objectives
Flight Attendant Career Objectives. The term "career objectives" refers to two things: your personal goals for your working future and a list of goals you show potential employers on a resume. Your personal goals should be more "self-ish" than what you put on your resume. You need to do some research to create your personal career objectives.
Flight Attendants
Skills helpful in this career. Verbal skills. Critical thinking & problem solving. Equipment operation & maintenance. Math & science skills. Technology design & control. Leadership. Gain insights into your knowledge by using the ASVAB Career Exploration Program. Explore this career in the Military.
Flight Attendant Career Profile
1. Flight attendants work primarily in the cabins of passenger aircraft. Dealing directly with passengers and standing for long periods may be stressful and tiring. Occasionally, flights encounter air turbulence, which may make providing service more difficult and cause anxiety in some passengers. Handling emergencies and unruly customers also ...
Top 10 Flight Attendant Resume Objective Examples
Experienced Flight Attendant Resume Objective Examples. The following examples are tailored to experienced flight attendants, highlighting their extensive backgrounds, unique skills, and significant accomplishments to make a strong impression on potential employers. Energetic and experienced flight attendant with a stellar 15-year experience ...
The Future of Flight Attendants
Earlier this month, United Airlines and American Airlines furloughed more than 32,000 employees. Among them were about 15,000 flight attendants, or close to 12 percent of the total flight ...
How to Be a Flight Attendant Part Time as a Side Hustle
This as-told-to essay is based on a transcribed conversation with Arta Uma Upmale, a 26-year-old social-media manager and part-time flight attendant at airBaltic, Latvia's flagship carrier airline.
37 Flight Attendant Interview Questions & Answers
Practice 37 Flight Attendant Interview Questions. Written by professional interviewers with 72 answer examples and 36 community answer examples. ... as a Flight Attendant here will help me to gain perspective and be more empathetic and with my cabin crew in the future." Written by Rachelle Enns on March 24th, 2021. ... try to match your own ...
Being a flight attendant
Flight attendants don't get a lot of personal space. They share their quarters with other flight attendants on longer trips. While flying, they have to put the customer first, even if they may be just as exhausted from being in the air for ten or more hours. Flight attendants have a cheerful attitude and uplift others under uncomfortable ...
Top 18 Flight Attendant Resume Objective Examples
Including this skill in a resume objective shows potential employers that the candidate can contribute to creating an inclusive environment for all passengers. 6. Customer Service. As a flight attendant, you are the primary point of contact for passengers on an aircraft. Excellent customer service skills are crucial as they ensure that ...
How to answer 'Where do you see yourself in five years?'
Claiming that you see yourself as the CEO in five years time is unlikely to get you very far with your interviewer, even if you are just joking. Align your goals: Make sure that you have done the leg-work and have researched the long-term goals of the company. Ensure that the personal goals you share with your interviewer compliment these.
Describe a job you dream to have in the future
and explain why this is your dream job. Model Answer 1: Today I am going to talk about the job I would like to do in the future. I will tell you what the job is, what it involves and why I'd like to do it - 'though maybe not for ever! The job I would like to do in the future is that of a Flight Attendant. The job role is also sometimes ...
What are your career goals and future plans for being a flight attendant?
Best Answer. I want to be a professional flight attendant and share my high experience of service with all costumers with warmly regards. I want to learn and develop new skills while I am a flight ...
Flight Attendant Free Essay Example 321 words
The ideal job I have in my mind is being a flight attendant. It is true that it is tiring to face passengers, even those who behave badly with a smiling face all the time but I would get the chance to travel around the world, and that is, in my eyes the best job. If you ask me, a dream job is not only related to earning a lot of money, but it ...
The 'notable' way flight attendants show their gratitude to frequent
The flight attendant took the time to draw an adorable picture of Katie and her husband and gift them with — what else — a selection of rice crackers and snack mixes from the flight. ... to help you find a great card to turn your goals into reality. When you choose to apply (and are approved) for a new credit card through our site, we may ...
American Airlines flight attendants reach new contract deal
A Boeing 737 passenger aircraft of American Airlines arrives from Austin at JFK International Airport in New York. Flight attendants for the airline have reached a tentative new contract on Friday.
American Airlines' flight attendant contract would double pay for some
A flight attendant in their first year, who makes $30.35 per flight hour now, would immediately begin making $35.82. After five years, a first-year attendant will make $40.42, an increase of about ...

13 SMART Goals Examples for Flight Attendants

What is a SMART Goal?

1. Reduce Passenger Complaints

2. Improve Your Language Skills

3. Upgrade Passenger Amenities

4. Enhance Cabin Cleanliness

5. Implement New Food Offerings

6. Boost Communication With Passengers

7. Facilitate Smooth Transitions During Flights

8. Improve In-Flight Safety Experience

9. Promote Professionalism

10. Reduce Waste Onboard

11. Increase Work Productivity

12. Become a Role Model

13. Strengthen Crew Coordination

Final Thoughts

Essay on Why Do You Want To Be A Flight Attendant

100 Words Essay on Why Do You Want To Be A Flight Attendant

Exploration and Adventure

Serving With Passion

250 Words Essay on Why Do You Want To Be A Flight Attendant

Helping People

Exciting Career

500 Words Essay on Why Do You Want To Be A Flight Attendant

More Than Just a Job

Exploring the World and Meeting New People

A Career with Endless Opportunities

Leave a Reply Cancel reply

Flight Attendant Professional Goals

Track Your Goals with Teal

Why Every Flight Attendant Should Have Goals

Cultural and Linguistic Adaptability

Leadership and Team Collaboration

Personal Wellness and Resilience

Log Your Wins Every Week with Teal

12 Professional Goal Examples for Flight Attendants

More Professional Goals for Related Roles

Why I Want to Be a Flight Attendant Essay

Introduction

Personal Attraction to the Profession

Cite this paper

Related articles

Most popular essays

Join our 150k of happy users

5 Best Answers to Why You Want to Be a Flight Attendant?

Why does the interviewer ask this question?

What are some tips for answering the question “Why You Want to Be a Flight Attendant”?

Five examples of a great answer to this question “Why You Want to Be a Flight Attendant”?

Leave a Comment Cancel reply

Answering 30 Flight Attendant Interview Questions (+ Tips)

Most Common Questions

✅ Possible Answer to “Why do you want to be a flight attendant?”:

2) Tell me about yourself

3) Why do you want to work for us?

✅ Possible Answer to “Why do you want to work for us?”:

4) What do you know about airlines?

✅ Possible Answer to “What do you know about airlines?”:

5) What would you bring to our company?

✅ Possible Answer to “What would you bring to our company?”:

6) In your opinion, what does good customer service look like?

7) What Is Your Greatest Weakness?

8) How would you handle a difficult passenger?

9) Do you work better alone or in a team?

10) Are you willing to relocate?

Personality Related Questions

12) How do you manage stress?

13) If you could change one thing about your personality, what would it be?

Situational Questions

15) If your cabin manager gave you an order that violates airline protocol, what would you do?

16) If you had a passenger who was struggling to stay calm because they were overcome with flight anxiety, how would you calm them down?

Behavioral Questions

18) Think about a difficult co-worker or boss, how did you handle them?

19) Tell me about a time when you demonstrated leadership skills

20) Tell me about a difficult challenge you faced. How did you solve it?

21) Describe your biggest on-the-job failure. How did you make things right?

22) Talk about a time when you had to adapt to new information in a situation. What was the situation and how did you ensure a good outcome?

23) Talk about a time when you had to adhere to a policy or specific procedures.

Knowledge Questions

25) What do you think the most important responsibility of a flight attendant is?

26) Why do you think teamwork is necessary for this job?