case study 4 the case of mr pedro dela cruz

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Case Study 3 (The Case of Mr. Pedro Dela Cruz)

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Case Background Mr. Pedro de la Cruz was strongly recommended by Mayor Punongbayan to work at the ABC Company located in

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Case Background Mr. Pedro de la Cruz was strongly recommended by Mayor Punongbayan to work at the ABC Company located in the municipality. Mr. Dela Cruz was a new graduate of management of the local municipal university where the mayor himself as the president. His transcripts of records reveal that he is an average student and had no extracurricular activity in school. His father happens to be a supporter of the mayor in his political career. Mr. Dela Cruz took the examination given by the company and he failed to make it due to his poor communication skills. To give in the mayor’s request, the human resource manager gave him a position in the production department as a machine operator and not a clerical position that the mayor would like him to have. But Mr. Dela Cruz did not want to accept the position and insisted that he should get the job because of the mayor’s recommendation. Case Study: The Case of Mr. Pedro Dela Cruz I. Time Context When Mr. Dela Cruz failed the examination and was offered a position for machine operator. II. Viewpoint Human Resource Department III. Statement of the Problem 1. Unclear recruitment and placing process 2. Trying to go out of the recruitment process due to honoring the mayor’s recommendation 3. Mr. Dela Cruz’s refusal to accept the position as a machine operator IV. Statement of Objectives 1. To select the most qualified employee 2. To become firm on selecting new employees by following the selection process. V. Areas of Consideration Internal Strength 1. Well trained employees 2. Forward integration with member companies 3. High operational efficiency External Opportunities 1. Have the ability to develop new product 2. Larger volumes and economies of scale 3. Expansion of production warehouses Internal Weakness 1. The management department is open for pulling of strings or the padrino system. 2. Mr. Dela Cruz was still offered a position even though he failed the selection process. External Threats 1. Keen and strong competitors 2. Environmental Issues 3. Legal restriction implemented for some type of products VI. Alternative Courses of Action (ACA) ACA 1 The Human Resource Department will follow the correct Selection procedure. ACA 2 Give Mr. Dela Cruz a starting position in Management Department and offer a training. ACA 3 Human Resource Department will implement a planning strategy for the proper Selection Process. ACA 4 The Human Resource Department will give a feedback to the Mayor about the outcome of hiring Mr. Dela Cruz. VII. Final Decision The group’s recommendation for the final decision would be ACA 1 and ACA 3. The Human Resource Department will follow the correct Selection procedure and will implement an effective planning strategy for the proper selection process. VIII. Detailed Action Plan   To get the most qualified applicant these are following Selection Procedure: Stage 1: Establishing the Selection Procedure Stage 2: Identifying and choosing selection criteria, predictors, and instruments to be used. Stage 3: Gathering and Evaluating information about applicants Stage 4: Making communication decisions to select or reject. These are the following Selection Process that needs to be implemented: 1st – Preliminary Screening 2nd – Application Form 3rd – Testing and Evaluation of Result 4th – In-depth Interview 5th – Evaluating References 6th – Physical Evaluation 7th - Placement

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Institution University of Rizal System

Study BSBA major in Marketing Management

Course Human Resource management 1

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Updated On Feb 27,2022

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The Case of Mr. Pedro Dela Cruz Mr. Pedro de la Cruz was strongly recommended by Mayor Punongbayan to work at the ABC Company located in the municipality. Mr. Dela Cruz was a new graduate of management of the local municipal university where the mayor himself as the President. His transcripts of records reveal that he is an average student and had no extracurricular activity in school. His father happens to be the supporter of the mayor in his political career. Mr. Dela Cruz took the examination given by the company and he failed to make it due to his poor communication skills. To give in to the mayor's request, the human resource manager gave him a position in the production department as machine operator and not a clerical position that the mayor would like him to have. But Mr. Dela Cruz did not want to accept the position and insisted that he should get the job because of the mayor's recommendation. Use the case analysis format 1. Problem 2. Case fact 3. Analysis/hypothesis 4. Alternative course of action 5. Recommendation 6. Conclusion

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