vending machines business plan pdf

Vending Machine Business Plan PDF Example

• June 17, 2024
• Business Plan

Creating a comprehensive business plan is crucial for launching and running a successful vending machine business. This plan serves as your roadmap, detailing your vision, operational strategies, and financial plan. It helps establish your vending machine business’s identity, navigate the competitive market, and secure funding for growth.

This article not only breaks down the critical components of a vending machine business plan, but also provides an example of a business plan to help you craft your own.

Whether you’re an experienced entrepreneur or new to the retail industry, this guide, complete with a business plan example, lays the groundwork for turning your vending machine business concept into reality. Let’s dive in!

Our vending machine business plan is structured to cover all essential aspects needed for a comprehensive strategy. It outlines the business’s operations, marketing strategy , market environment, competitors, management team, and financial forecasts.

• Executive Summary :  Offers an overview of your vending machine business’s concept, market analysis , management, and financial strategy.
• Locations: Describes the locations of your vending machines and why these locations are appealing to potential clients.
• Operations: Describes the operational aspects of your business, including maintenance schedules, supply chain management, and customer service protocols.
• Key Stats: Shares industry size, growth trends, and relevant statistics for the vending machine market.
• Key Trends: Highlights recent trends affecting the vending machine sector.
• Key Competitors : Analyzes main competitors nearby and how your business differs from them.
• SWOT : Strengths, weaknesses, opportunities, and threats analysis.
• Marketing Plan : Strategies for attracting and retaining customers.
• Timeline : Key milestones and objectives from start-up through the first year of operation.
• Management: Information on who manages the vending machine business and their roles.
• Financial Plan: Projects the business’s 5-year financial performance, including revenue, profits, and expected expenses.

Vending Machine Business Plan

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Executive Summary

The Executive Summary introduces your vending machine business plan, offering a concise overview of your business and its services. It should detail your market positioning, the variety of products offered through the vending machines, their locations, and an outline of day-to-day operations.

This section should also explore how your vending machine business will integrate into the local market, including the number of direct competitors within the area, identifying who they are, along with your business’s unique selling points that differentiate it from these competitors.

Furthermore, you should include information about the management and co-founding team, detailing their roles and contributions to the business’s success. Additionally, a summary of your financial projections, including revenue and profits over the next five years, should be presented here to provide a clear picture of your business’s financial plan.

Make sure to cover here _ Business Overview _ Market Overview _ Management Team _ Financial Plan

Business Overview

For a vending machine business, the Business Overview section can be concisely divided into 2 main slides:

Briefly describe the vending machines’ physical setup, emphasizing their modern design, ease of use, and the convenience they offer to customers. Mention the specific locations of the vending machines, highlighting their accessibility and strategic placement in high-traffic areas such as shopping centers, office buildings, schools, or public transportation hubs. Explain why these locations are advantageous in attracting your target clientele.

Detail the operational aspects of the vending machine business, including inventory management, restocking schedules, and maintenance routines. Explain how you will ensure machines are always stocked with fresh products and are functioning properly. Highlight any technology used for inventory tracking, payment processing, and remote monitoring to enhance efficiency. Additionally, outline your customer service approach, ensuring customers have a seamless experience and can easily report any issues or provide feedback.

Make sure to cover here _ Locations _ Operations

Market Overview

Industry size & growth.

Examine the size of the vending machine industry and its growth potential. Discuss the current market size , revenue generation, and projected growth rates to understand the market’s scope and expansion opportunities.

Key Market Trends

Highlight recent market trends , such as the demand for convenient, 24/7 access to products, healthier snack options, and the use of technology in vending machines (e.g., cashless payments, touchless interfaces). Note the rising interest in eco-friendly products and specialized vending machines catering to specific needs.

Key Competitors

Analyze the competitive landscape, including large-scale operators, niche businesses, and traditional retail options. Emphasize your business’s unique strengths, such as advanced machine technology, diverse product offerings, or strategic machine placements. This section will define the demand for vending machine services, the competitive environment, and your business’s positioning for success.

Make sure to cover here _ Industry size & growth _ Key competitors _ Key market trends

Dive deeper into Key competitors

First, conduct a SWOT analysis for the vending machine business, highlighting Strengths (such as strategic locations and 24/7 accessibility), Weaknesses (including high initial setup costs and maintenance requirements), Opportunities (for example, increasing demand for healthy and organic products), and Threats (such as economic downturns that may decrease consumer spending on non-essential items).

Marketing Plan

Next, develop a marketing strategy that outlines how to attract and retain customers through targeted advertising, promotional discounts, an engaging social media presence, and community involvement.

Finally, create a detailed timeline that outlines critical milestones for the vending machine business’s setup, marketing efforts, customer base growth, and expansion objectives, ensuring the business moves forward with clear direction and purpose.

Make sure to cover here _ SWOT _ Marketing Plan _ Timeline

Dive deeper into SWOT

Dive deeper into Marketing Plan

The Management section focuses on the vending machine business’s management and their direct roles in daily operations and strategic direction. This part is crucial for understanding who is responsible for making key decisions and driving the vending machine business toward its financial and operational goals.

For your vending machine business plan, list the core team members, their specific responsibilities, and how their expertise supports the business.

Financial Plan

The Financial Plan section is a comprehensive analysis of your financial projections for revenue, expenses, and profitability. It lays out your vending machine business’s approach to securing funding, managing cash flow, and achieving breakeven.

This section typically includes detailed forecasts for the first 5 years of operation, highlighting expected revenue, operating costs and capital expenditures.

For your vending machine business plan, provide a snapshot of your financial statement (profit and loss, balance sheet, cash flow statement), as well as your key assumptions (e.g. number of customers and prices, expenses, etc.).

Make sure to cover here _ Profit and Loss _ Cash Flow Statement _ Balance Sheet _ Use of Funds

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Vending Machine Business Plan Template

Written by Dave Lavinsky

Over the past 20+ years, we have helped over 3,000 entrepreneurs and business owners create business plans to start and grow their vending machine businesses. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through a vending machine business plan template step-by-step so you can create your plan today.

Download our Ultimate Vending Machine Business Plan Template here >

What is a Vending Machine Business Plan?

A business plan provides a snapshot of your vending machine as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Business Plan for a Vending Machine Business

If you’re looking to start a vending machine business or grow your existing vending machine company you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your vending machine business in order to improve your chances of success. Your vending machine business plan is a living document that should be updated annually as your company grows and changes.

Source of Funding for Vending Machines

With regards to funding, the main sources of funding for a vending machine business are personal savings, credit cards, bank loans and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable. But they will want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business.

The second most common form of funding for a vending machine business is angel investors. Angel investors are wealthy individuals who will write you a check. They will either take equity in return for their funding, or, like a bank, they will give you a loan. Venture capitalists will not fund a vending machine business.

Finish Your Business Plan Today!

Your business plan should include 10 sections as follows:

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of vending machine business you are operating and the status; for example, are you a startup, do you have a vending machine business that you would like to grow, or are you operating a chain of vending machine businesses.

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the vending machine industry. Discuss the type of vending machine business you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.

Company Analysis

In your company analysis, you will detail the type of vending machine you are operating.

For example, you might operate one of the following types:

• Food and snacks : this type of vending machine business typically offers pre-packaged snacks such as chips, cookies, etc., as well as perishable products such as sandwiches, ice cream, and fruit
• Beverages : this type of vending machine can be for hot drinks (coffee, cocoa), or cold (soft drinks, water)
• Candy : this type of vending machine is stocked exclusively with candy and gum
• Other products : this could be healthy food options (granola, fruit, hummus, etc.), or consumer products such as electronics, movies, condoms, souvenirs, etc.

In addition to explaining the type of vending machine you operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to question such as:

• When and why did you start the business?
• What milestones have you achieved to date? Milestones could include sales goals you’ve reached, new machine locations, etc.
• Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the vending machine business.

While this may seem unnecessary, it serves multiple purposes.

First, researching the vending machine industry educates you. It helps you understand the market in which you are operating.

Secondly, market research can improve your strategy particularly if your research identifies market trends. For example, if there was a trend towards selling advertising on vending machines, it would be helpful to ensure your plan calls for varying ad types and sizes.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your vending machine business plan:

• How big is the vending machine business (in dollars)?
• Is the market declining or increasing?
• Who are the key competitors in the market?
• Who are the key suppliers in the market?
• What trends are affecting the industry?
• What is the industry’s growth forecast over the next 5 – 10 years?
• What is the relevant market size? That is, how big is the potential market for your vending machine. You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your vending machine business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: hotels, office buildings, correctional facilities, etc.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of vending machine you operate. Clearly correctional facilities would want different pricing and product options, and would respond to different marketing promotions than office buildings.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve (both the end customers (who purchase items in your vending machines) and the decision-makers (who approve your desire to place a vending machine in their facility).

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.

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Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other vending machines.

Indirect competitors are other options that customers have to purchase from you that aren’t direct competitors. This includes convenience stores, grocery stores, pharmacies and restaurants that offer quick food. You need to mention such competition to show you understand that not everyone who purchases convenience items uses a vending machine every day.

With regards to direct competition, you want to detail the other vending machine businesses with which you compete. Most likely, your direct competitors will be vending machines located very close to your location.

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

• What types of customers do they serve?
• What products do they offer?
• What is their pricing (premium, low, etc.)?
• What are they good at?
• What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

• Will you provide superior products?
• Will you provide products that your competitors don’t offer?
• Will you make it easier or faster for customers to purchase your products?
• Will you provide better customer service?
• Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a vending machine business plan, your marketing plan should include the following:

Product : in the product section you should reiterate the type of vending machine business that you documented in your Company Analysis. Then, detail the specific products you will be offering. For example, in addition to snack machines, will you offer machines that sell items such as coffee or other consumer products?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the items you offer and their prices.

Place : Place refers to the location of your vending machine. Document your location and mention how the location will impact your success. For example, is your vending machine located inside a heavily trafficked office building, or gym, etc. Discuss how your location might provide a steady stream of customers.

Promotions : the final part of your vending machine marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

• Making your vending machine clean and visually appealing to attract passing customers
• Focusing on machine design and technology for a better user experience
• Placing vending machines in strategic locations

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your vending machine such as procuring products, delivering and restocking, keeping the machines clean, etc.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to place your 10th machine, or when you hope to reach $X in sales. It could also be when you expect to hire your Xth employee or launch a new location.

Management Team

To demonstrate your vending machine’s ability to succeed as a business, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company.

Ideally you and/or your team members have direct experience in the vending machine business. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in vending machines and/or successfully running retail and small businesses.

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement : an income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you serve 50 customers per day or 100? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets : While balance sheets include much information, to simplify them to the key items you need to know about, balance sheets show your assets and liabilities. For instance, if you spend $100,000 on building out your vending machine business, that will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $100.000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement : Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a vending machine:

• Cost of equipment like vending machines, refrigerated delivery trucks, etc.
• Cost of maintaining an adequate amount of inventory
• Payroll or salaries paid to staff
• Business insurance
• Taxes and permits
• Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your delivery truck design plan or machine lease details.

Vending Machine Business Plan Summary

Putting together a business plan for your vending machine business is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will really understand the vending machine business, your competition and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful vending machine business.

Download Our Vending Machine Business Plan PDF

You can download our vending machine business plan PDF here . This is a business plan template you can use in PDF format.

Vending Machine Business Plan FAQs

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