simple application letter in a hotel

Example of an Application Letter for Hotel & Restaurant Management

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Applying for a job in hotel or restaurant management requires a personable nature, attention to detail and the ability to project confidence. The letter you draft in conjunction with your job application should demonstrate that you're articulate, knowledgeable and have the ability to be engaging with customers and staff.

Introduce Yourself

The opening of your letter should both introduce you and demonstrate your enthusiasm for the potential of working with the hotel or restaurant. You want to sound knowledgeable and genuine in your approach. Example:

I'm delighted to submit my application for the role of manager of the Elegant Hotel Company. My family has been a patron of this wonderful establishment for more than 30 years, and I'm enamored at the prospect of building on the legacy and reputation of a business I have such fond personal memories of.

Outline Your Qualifications

While you should lead with and emphasize your specific experience in the hotel or restaurant management industries, other areas to focus on include customer service, employee and vendor relations and event planning. Example:

In addition to the eight years I spent managing The Fine Dining restaurant in New York City, I also have substantial experience in catering and event planning, having worked my way through college for a major convention planning company. I pride myself on providing exceptional degrees of customer service, and I place high value on creating the best possible working relationships with my staffers.

If you have specific education, experience or training related to the industry, make note of that as well. This is especially important if the job description asks for specific skill sets.

Showcase Your Personality

Hotel and restaurant hospitality is all about creating a memorable experience for customers, so make sure your application letter showcases your personality. Example:

I’m a big believer in creating enjoyable experiences for every guest. It’s my job to ensure every person not only has everything they want or need during their stay, I want them to feel catered to and appreciated. This attitude is something I try to weave through every element of my management role.

Conclude your letter by referencing any attachments, such as resume, letters of recommendation or even industry awards you won yourself or on behalf of previous employers. Finish with a call to action, such as requesting an interview or noting some other type of next step. Example:

Attached, please find my resume, a copy of the International Hotel Association Customer Service Excellence award I received in 2016 and three letters of recommendation from past employers. If you feel I'm a good fit for this position, I'd love the chance to meet in person and learn more about this exciting opportunity.

• Le Cordon Bleu Paris: Working as a Manager in a Hospitality Establishment
• Cornell University: Hotel School: 5 Essential Skills of Successful Hotel General Managers

Lisa McQuerrey has been an award-winning writer and author for more than 25 years. She specializes in business, finance, workplace/career and education. Publications she’s written for include Southwest Exchange and InBusiness Las Vegas.

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How to write a simple application cover letter, how to write a sample letter accepting an interview opportunity, how to prepare a resume for hotel & restaurant management, restaurant job qualifications resume, how to write a generic cover letter for multiple purposes, how to make a good application letter, how to make a restaurant position look professional on a resume, what do you say at a restaurant interview if they ask you why would you like to work here, how to write business letters to get jobs, most popular.

• 1 How to Write a Simple Application Cover Letter
• 2 How to Write a Sample Letter Accepting an Interview Opportunity
• 3 How to Prepare a Resume for Hotel & Restaurant Management
• 4 Restaurant Job Qualifications Resume

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How to Write a Hospitality Cover Letter (with Examples)

Last Updated: March 19, 2024 Fact Checked

Hotel Cover Letter Template

Researching the position for the cover letter, starting the letter, completing the body of the letter, closing the letter.

This article was co-authored by Melody Godfred, JD . Melody Godfred is a Career Coach, Entrepreneur, and Founder of Write In Color, a full-service resume and career development company that specializes in developing compelling personal narratives and brands. With over ten years of experience, Melody has worked with clients at entertainment and media companies including Apple, Disney, Fox, Netflix, Riot Games, Viacom, and Warner Bros, among others. The Muse invited Melody and Write In Color to serve as one of its 30 trusted career counselors (out of 3,000) to provide one-on-one coaching and resume services to the platform's more than four million active users. Melody earned a JD from Loyola Marymount University and BS from the University of Southern California. There are 10 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 130,420 times.

If you love to help people feel at home, a job in hospitality just might be for you. Before you interview, it's essential to draft a great cover letter that shows off your skills and what you'll bring to the job. We'll help you write one that'll catch any hotel employer's eye, from researching the hotel to opening and closing your letter.

How do you write an application letter for a hotel job?

• Start your letter with your contact information. Then, introduce yourself and say why you want to work at the hotel.
• Include any relevant skills or experience from your resume in your cover letter, emphasizing those found in the job description.
• Close the letter by thanking the hiring staff for their time, and reiterating your enthusiasm for the position.

• What the hotel will require will vary by position. For instance, if you're at the front desk, you'll need good people skills, as well as good organizations skills. If you're in housekeeping, you'll need good time management skills.

• Another way you can research the hotel is to walk around the hotel. Try to observe the employees in the department you'll be working and watch how they interact with each other. Pay attention to what the environment is like. Is it relaxed? Frantic? Take mental notes for later. [5] X Research source

• For example, maybe you've noted the hotel has a relaxed culture and that most employees enjoy having lunch together. That hotel is probably looking for someone who works well with others and can enjoy the company of coworkers.

• Your date should look like the following example: December 3, 2015

• As an example, you could write, "My name is Joe Jeffries, and I heard about this front desk position on Indeed.com. I'm excited to be applying for it, as I have read how much Rattle Hotels values customer service and I am a people-person who loves putting the customer first."
• This paragraph, as well as the last paragraph, are good places to include bits of information connected to what you found out about the culture. For instance, if you noticed that the people working at the hotel are close-knit, you could write, "I can see your hotel values its employees, as well, and I look forward to working with this great group of people."

• For instance, maybe you've noted that one of the required skills is interpersonal skills. You could write, "In the past, I've worked with many different types of people at a variety of retail jobs, which helped to develop my interpersonal skills. I learned to stay calm when dealing with stressful situations by taking a deep breath and thinking about the best possible solution to the problem, which I think will be a huge asset when working the front desk at Rattle Hotel."

• As an example, you could write, "I have noticed that you encourage a professional culture, and my experience as a front desk clerk in Regalia Hotels has given me the needed experience to be the professional you need at the front desk. I would be a good fit for your hotel, and I request that you give me the chance to prove that in person at an interview."

• You can use other closings, such as "Thank you," or "Yours truly," to end your letter instead.

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• ↑ https://www.indeed.com/career-advice/resumes-cover-letters/how-to-make-a-resume-with-examples
• ↑ Melody Godfred, JD. Career Coach. Expert Interview. April 19 2020.
• ↑ http://www.forbes.com/sites/dailymuse/2014/01/09/how-to-show-you-get-the-company-culture-in-your-cover-letter/
• ↑ https://www.indeed.com/career-advice/finding-a-job/types-of-work-environments
• ↑ https://www.training.com.au/ed/hospitality-cover-letter-example/
• ↑ https://www.indeed.com/career-advice/resumes-cover-letters/hospitality-cover-letter
• ↑ https://www.youthcentral.vic.gov.au/jobs-and-careers/applying-for-a-job/what-is-a-cover-letter/how-to-write-a-cover-letter
• ↑ https://www.grammarly.com/blog/how-to-end-a-letter/

About This Article

When writing a cover letter for a hotel job, make yourself stand out by researching the position and connecting your skills to the job description. Read the job description carefully and highlight the keywords, such as “self-starter,” “enthusiastic,” and “hard worker.” Then, research the hotel by looking at their website, mission statement, and any recent news stories about them. After you’ve done your research, start your cover letter by writing your header with your current contact information. Open your letter with an introduction that explains why you’re interested in the hotel and what you know about it. In the body of the letter, explain what skills you have and why you’d be a good match for the position. Include some of the keywords from the job posting as well to stress your compatibility. Conclude your letter by summarizing why you’re a good fit for the job and expressing your desire for an interview. To learn how to format your cover letter, keep reading! Did this summary help you? Yes No

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Hospitality Cover Letter Samples & Examples That Worked in 2024

Perfecting your hospitality cover letter could be the key to securing your dream job in this vibrant industry. This comprehensive guide will share priceless tips , provide real-life examples, and lead you down the path to success.

And so, read on and learn all about:

• Formatting your hospitality cover letter
• Crafting an effective cover letter header
• Writing an eye-catching cover letter headline
• Building a strong cover letter introduction
• Highlighting your skills and accomplishments in cover letter body paragraphs
• Writing a strong conclusion
• Avoiding common mistakes on a hospitality cover letter
• Average salary and job outlook for hospitality professionals
• Hospitality resources for job seekers

1. How to properly format your hospitality cover letter

The neatness and clarity of your hospitality cover letter are just as important as its content. Here's how you can format your cover letter to make it an engaging read.

• Start with the basics: A standard business letter format is a reliable choice. Your name and contact details should be at the top, followed by the date, and then the employer's name and contact information. 
• Choose a clear font: Steer clear of fancy fonts — stick with ones that are easy on the eyes. Arial, Calibri, or Times New Roman in 10-12 size is a good way to go. 
• Keep it short: Your cover letter should be concise and straight to the point. Aim to fit everything within half a page or about 250 words.
• Space it out: Using 1.5 or double spacing helps ensure your cover letter doesn't look cluttered. 
• Set your margins: Standard one-inch margins on all sides are typically the best bet for an organized appearance. 
• Break it down: Divide your cover letter into sections: introduction, main body, and conclusion. Each part should transition smoothly into the next.
• Sign off nicely: Wrap up your cover letter with your signature — just another slight personal touch to the document.

Now, with the proper formatting done, let's move on to the meat of your cover letter — the content.

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2. how to write an effective header for your hospitality cover letter .

The header of your cover letter is the very first thing an employer will see, so it's important to get it right. In essence, the header is your business card within the cover letter, containing crucial contact details about you and the hiring manager.

Your header should contain the following:

• Your full name
• Your complete address (though sometimes, city, and state will suffice)
• Phone number
• Professional email address
• Hiring manager’s full name and title
• The company’s name
• The company’s address

Here are examples showing incorrect and correct ways of writing a hospitality cover letter header:

Incorrect hospitality cover letter header example

John Doe [email protected] 08/14/2021

To: Hiring Manager XYZ Hotel

Why is this example weak? Here, the header misses out on key details such as the sender's complete address and contact number. What’s more, it doesn't specify the hiring manager's name and the company's address.

Correct hospitality cover letter header example

John Doe 123 Main Street Springfield, IL 62701 (217) 555-1234 [email protected] August 14, 2022

To: Ms. Jane Smith Hiring Manager XYZ Hotel 789 Central Avenue Springfield, IL 62701

Why is this a strong header? This version is complete and professional, providing all necessary details. The sender's full name, complete address, and contact details are at the top, followed by the current date. The hiring manager's name and company's details are clearly marked next.

A nicely formatted header sets the tone for the rest of your cover letter. Make it count!

3. How to craft a compelling cover letter headline

A headline in a cover letter is a short, catchy statement that grabs the reader's attention right away . An effective one previews what's to come and stirs interest. 

In crafting a powerful headline, infuse it with:

• Your main qualification
• Things you bring to the table
• How your skills align with the job
• Enthusiasm for the role and company

Weak hospitality cover letter headline example

Hospitality Professional Applying for Job

Why is this example incorrect? This headline is too vague. It doesn't specify what the role is, and fails to generate interest. 

Strong hospitality cover letter headline example

Experienced Hospitality Manager Ready to Boost Guest Satisfaction at XYZ Hotel

Why is this headline strong? It gets attention. It includes the title of the role, a key skill (boosting guest satisfaction), and the specific name of the company, showing enthusiasm and alignment with the targeted role.

So craft a headline that makes the hiring manager stop in their tracks, eager to read further. This is your moment to make a strong first impression.

4. How to customize your cover letter greeting

Casting a personalized greeting in your cover letter seamlessly paves the way for an engaging conversation. It reveals that you've taken an extra step to find out who you're writing to. Addressing them by name imparts immediate familiarity and interest in your letter .

So, where do you find the hiring manager's name? Get in the detective mode:

• Check the job listing carefully
• Visit the company's website 
• Leverage LinkedIn
• Call the company to ask

Examples of personalized greetings for your hospitality cover letter

• Dear Mr. Blake,
• Dear William Blake,
• Dear Hiring Manager Wiliam Blake

Yet, there may be times when the hiring manager's name isn't available. In these cases, steer away from generic greetings like "To whom it may concern". Here are better alternatives: 

• Dear Hiring Manager (a safe, gender-neutral option)
• Dear [Department] Team (shows your interest in the team you will be working with)
• Dear [Company Name] Recruiter 

Investing time in finding the hiring manager's name and personalizing your greeting will give your hospitality cover letter a head start. Indeed, often little details like these make a big difference.

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5. How to write a strong hospitality cover letter introduction

A compelling introduction is one of the most crucial aspects of your cover letter. It grabs the reader's attention from the word go and provides a snapshot of your professional journey. 

A successful introduction should include:

• A concise overview of your professional and academic background
• A clear statement about why you're applying for this position
• A mention of any mutual acquaintances, if applicable

Incorrect hospitality cover letter opening example 

I'm writing to apply for the position at your hotel. I have a degree in hospitality management and have worked in a hotel before.

Why does this intro fall flat? It fails to provide specific details about the professional journey, the reasons for applying, and the name of the position or the hotel.

Correct hospitality cover letter opening for an experienced professional

As an accomplished Hotel Manager with 7 years' experience in providing top-tier guest experiences, I am excited to apply for the Hospitality Manager position at XYZ Hotel. Our mutual acquaintance, Jane Doe, recommended this role to me and spoke highly of XYZ Hotel's commitment to quality service.

Why is this introduction strong? This introduction ticks all boxes; it details the experience, mentions the specific role, name-drops the hotel, explains the reason for applying, and includes a reference.

Correct cover letter opening for a recent graduate

As a recent graduate in Hospitality Management from Boston University with internship experience at prestigious hotels, I am enthusiastic about bringing fresh perspectives to the Hospitality Assistant role at XYZ Hotel. My academic exposure and hands-on experience have steeled my passion for providing guests with unforgettable experiences.

Why is this intro ideal for a fresh graduate? This portrays the candidate as a keen learner ready to transition from academic to professional life. It indicates notable achievements and how they align with the role sought.

Ultimately, your introduction must demonstrate your understanding of the job requirements, your eagerness for the role, and set the tone for the rest of the cover letter.

6. How to highlight your top skills and accomplishments as a hospitality professional

Pouring the most captivating part of your hospitality cover letter, the body is where you showcase your skills and accomplishments . It's where you list your ingredients that make you an ideal candidate.

Format this section into two or three short paragraphs or a combination of paragraphs and bullet points, making it easier to digest. 

Underline your skills that align directly with the job requirements. Here are some typical hospitality skills that shouldn’t miss in your cover letter:

• Customer service 
• Communication 
• Multitasking 
• Problem-solving 
• Flexibility 
• Attention to detail

You can’t go wrong in your body paragraphs if you:

• Celebrate your achievements:  Your cover letter is the place to shine. Relate your achievements to tangible percentages, numbers or specific milestones, if possible.
• Use clear and specific examples to highlight how you've applied these skills in the past.

Hospitality cover letter body paragraph example

At my previous position as Front Office Manager at ABC Hotel, I coordinated the team effectively, driving a 15% boost in staff productivity, which cascaded into higher guest satisfaction rates. 

Fret not if you lack professional experience. Focus on transferable skills, internships, or course projects that demonstrate your capabilities and commitment.

Fresh graduate’s cover letter body paragraph example

As a recent graduate from the Hospitality Management program at XYZ University, I bring a comprehensive understanding of hospitality industry dynamics. During my internship at ABC Hotel, I successfully project-managed a campaign promoting off-season visits, resulting in a noteworthy occupancy rate lift during these traditionally low seasons. 

Remember, your accomplishments and skills serve as the proof of your potential. Use them wisely and you'll have a hospitality cover letter that's tough to turn down.

Pro tip: Showcasing skills specifically tailored to the job qualifications increases chances of securing an interview. And so, highlighting hospitality skills in your cover letter that match the job description is a strategy that can significantly impact your chances of getting noticed.

7. How to persuasively end your hospitality cover letter

Much like the last goodnight of a well-hosted event, the concluding paragraph of your cover letter holds vital importance. It's your final pitch, a moment to cement the positive impression you've created throughout the letter.

A powerful conclusion should:

• Reiterate your enthusiasm for the position
• Recap why you're the best fit for the job
• Indicate your availability for further discussion and how you can be reached
• Strategically mention your plan for a follow-up
• And of course, it should end with a professional sign-off

Hospitality cover letter conclusion example

I am enthusiastic about the prospect of bringing my unique blend of skills and experience to XYZ Hotel as the Hospitality Manager. I am confident I can make significant contributions to your team and uplift the guest experience further. 

Please feel free to contact me at (123) 456-7890 or via email at [email protected] to arrange a convenient time to talk. Meanwhile, I look forward to a positive response and will follow up next week to discuss any potential next steps.

Thank you for considering my application. 

In essence, the conclusion is your final opportunity to communicate your desire, readiness, and aptitude for the role. Make the most of it, and you'll be that much closer to an interview.

8. How to avoid common mistakes on your hospitality cover letter

Even a minor mistake in your cover letter can cost you a job opportunity, so let's address some common blunders and discuss how to dodge them.

• Too long or too short: Avoid crafting an epic novel or a key-note speech. Aim for 250-400 words, which typically amounts to 3-4 concise paragraphs.
• Sending a generic letter: Carefully customize your cover letter for each job application. Highlight how your skills and experience align specifically with the job description provided.
• Focusing too much on education for experienced roles: For experienced professionals, the focus should be on relevant past job experiences, skills, and achievements. Educational details should be brief and secondary.
• Forgetting to proofread: Errors signal lack of attention to detail. Always proofread your letter multiple times, and consider asking a friend or using a digital tool to help with this.
• Being negative or apologetic: Never point out what you lack; rather, skillfully focus on showcasing what you can offer. 
• Incorrect or missing contact information: Ensure the personal details and contact information you provide are up-to-date and error-free. This is crucial for if and when the employer decides to contact you.
• Improper formatting: Maintain professional and clean formatting throughout. Bunched-up text is hard on the eyes. Make use of line breaks, bullet points, and adequate spacing.

By dodging these common pitfalls, you can ensure your hospitality cover letter is error-free, compelling, and showcases you as the best candidate for the job.

9. Average wage and job outlook for hospitality professionals

In terms of earnings and job prospects, the hospitality sector presents an appealing landscape. 

According to the Bureau of Labor Statistics , the average hourly earnings for professionals within the hospitality and leisure sector stood at $21.36 as of October 2023.

In terms of job prospects, the picture is incredibly promising too. As a testament to the sector's vitality, leisure and hospitality had been adding an impressive average of 79,000 jobs per month in 2022. With this steady upward trend, opportunities for career growth and development in the hospitality field are clearly abundant.

In conclusion, the hospitality sector not only offers the possibility for a stable and rewarding income but also presents a bright job outlook, making it an excellent career choice for both budding and experienced professionals .

10. Hospitality resources for job seekers

As a job seeker in the hospitality industry, it's crucial to stay informed, and there are fantastic resources out there to help you achieve just that. Whether you're looking for job listings, industry news, networking opportunities, or career advice, here are some go-to platforms:

• HospitalityNet: A comprehensive resource offering industry news, job listings, events, and valuable market insights.
• Hcareers: A dedicated hospitality job board catering to all levels of job-seekers with opportunities from around the globe.
• eHotelier: This provides professional development resources, global hospitality job listings, and the latest industry news and insights.
• American Hotel & Lodging Association (AHLA): A renowned resource offering networking opportunities, updates on industry trends, and even advocacy resources.
• LinkedIn: Don’t underestimate this networking giant. It's a tremendous resource for job listings, industry updates, and a platform to connect with fellow professionals.
• Caterer.com: This is the UK's largest hospitality job board, offering job advertisements from some of the top employers in the industry. 
• Hospitality trends: Stay updated with the latest trends in the hospitality industry, from hotel design to customer service innovations.
• National Restaurant Association (NRA): If you're focused on the restaurant industry, the NRA is a must-follow for the latest news, learning resources, and events. 
• Cornell Hospitality Quarterly: Published by Sage in association with the Cornell University School of Hotel Administration, this journal offers a wealth of academic and industry insights.

So dive in, soak up the wealth of information these resources offer, and accelerate towards a successful finish line in your hospitality job hunt.

Hospitality Cover Letter FAQ

Can i use the same cover letter for multiple job applications.

No, it's best to customize each cover letter for the specific job to which you're applying. Address the unique requirements of each role to show you've thoroughly read the job description and understand what's needed.

If the job posting doesn't ask for a cover letter, should I still send one?

It's generally a good idea to include a cover letter unless the job posting explicitly advises against it. A cover letter gives you another opportunity to sell yourself.

Should my cover letter and resume contain the same information?

No, your cover letter and resume should complement each other, not replicate the exact same information. Your cover letter is an opportunity to explain in more detail the key professional experiences or skills listed briefly on your resume. Use it to demonstrate how these experiences or skills make you an ideal candidate for the job.

Should I mention salary expectations in my cover letter?

Unless the job posting specifically asks for this information, it's better to discuss salary expectations later, perhaps during an interview or job offer discussion.

What's the most appropriate way to submit my cover letter?

It depends on what's requested in the job posting. You might attach it as a Word document or PDF, or paste it in the body of an email. Always follow the employer's instructions.

Martin Poduška

Martin is a resume expert and career advice writer at Kickresume. In his five years at Kickresume, he has written hundreds of in-depth, painstakingly researched resume advice articles and, as chief editor, he has also edited and revised every single article on this website. Tens of thousands of job seekers read Martin’s resume advice every month. He holds a degree in English from the University of St Andrews and a degree in Comparative Literature from the University of Amsterdam .

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4 Hospitality Cover Letter Examples

Hospitality professionals excel at creating welcoming environments, anticipating needs, and delivering exceptional experiences that leave lasting impressions. Similarly, your cover letter is your chance to create a warm introduction, anticipate the needs of the employer, and leave a memorable impression of your skills and dedication. In this guide, we'll delve into the best cover letter examples for Hospitality professionals, ensuring your application stands out and leaves a lasting, positive impression.

Cover Letter Examples

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The best way to start a Hospitality cover letter is by addressing the hiring manager directly, if their name is known. If not, "Dear Hiring Manager" is a suitable alternative. Begin by introducing yourself and stating the position you're applying for. Make sure to convey your enthusiasm for the role and the hospitality industry. For example, "I am excited to apply for the Front Desk Manager position at your esteemed hotel. With my extensive experience in customer service and passion for creating memorable guest experiences, I am confident I can contribute significantly to your team." This approach immediately establishes your interest and relevant skills.

Hospitality professionals should end a cover letter by summarizing their interest in the role and their relevant skills or experiences. They should also express enthusiasm for the opportunity to contribute to the company. A strong closing might be, "I am excited about the possibility of bringing my unique skills and experiences to your team and am confident that I can contribute to the continued success of your establishment. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team." This ending is polite, shows eagerness, and invites further conversation. Always remember to end with your full name and contact information.

A cover letter for a hospitality position should ideally be about one page long. This length is enough to succinctly present your qualifications, experiences, and skills relevant to the job without overwhelming the hiring manager with too much information. Remember, the goal of the cover letter is to entice the reader to look at your resume for more details. It should be concise, well-structured, and tailored specifically to the role you're applying for in the hospitality industry.

Writing a cover letter with no experience in the hospitality industry can be challenging, but it's not impossible. Here's how you can approach it: 1. Start with a Strong Introduction: Begin your cover letter by introducing yourself and expressing your enthusiasm for the hospitality industry. Mention the specific role you're applying for and where you found the job listing. 2. Highlight Relevant Skills: Even if you don't have direct experience, you likely have skills that are relevant to the hospitality industry. These could include customer service, communication, problem-solving, or multitasking. Use specific examples from your past experiences (school, volunteer work, other jobs) to demonstrate these skills. 3. Show Your Passion: Hospitality is all about providing excellent service to guests. Show your passion for this by talking about why you're interested in the industry. This could be anything from a love of travel to a desire to create positive experiences for others. 4. Research the Company: Show that you've done your homework by mentioning something specific about the company that appeals to you. This could be their mission statement, their reputation for customer service, or even a specific initiative they've undertaken. 5. Close Strong: In your closing paragraph, reiterate your interest in the role and your eagerness to bring your skills to the job. Thank the employer for considering your application and express your hope for the opportunity to further discuss your qualifications. 6. Professional Format: Remember to keep your cover letter professional. Use a standard business letter format, check your spelling and grammar, and keep it to one page. Remember, everyone starts somewhere. Even without direct experience, your enthusiasm and transferable skills can make a strong impression.

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Hospitality Manager Cover Letter

Hospitality management cover letter, hotel experience cover letter, related resumes for hospitalitys, hospitality resume example.

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Example of an application letter for hotel & restaurant management.

Don't be shy about tooting your own horn when you apply for a hotel and restaurant management position . Outgoing employees are a prize catch in this business, but because you're in management, remember to acknowledge the efforts and expertise of the people who report to you. Your application letter must illustrate your level of industry knowledge -- through descriptions of qualifications using the right terminology, but not too much jargon -- and excitement about your field.

Introduction

Your introduction should clearly state the job you're interested in, but it can't be so mundane that it reads like every other cover letter. Avoid being too gimmicky in your opening lines -- you don't want to turn off the reader before she has a chance to read about your qualifications. You could begin your letter with, "In my 15 years' experience in hotel and restaurant management, I've discovered the recipe for success: Delivering quality customer service, increasing market share quarter after quarter and inspiring enthusiasm among employees are key to my team achieving AAA five-diamond ratings for seven consecutive years."

Showcase Your Qualifications

Working in the hospitality or food and beverage industry takes charisma on top of job skills, industry expertise and on-the-ground work experience. You're either interacting directly with hotel guests and restaurant patrons or you're coaching employees on how to deliver quality service. Either way, these three types of qualifications will assist you in managing any hotel or restaurant property. Your second paragraph must tell the recruiter or hiring manager what you do, how you do it and why. Be creative, but not too long, and describe what you love about the field. Managers in the hotel and restaurant business are business-minded and passionate about customer service.

Focus on the Body

Use two paragraphs for your qualifications and achievements. The second paragraph of your letter gives a brief synopsis of your career and expertise. For example, "My 20-year career in the hotel and restaurant business began as a head waiter for a small, fine-dining establishment. After five years of increasing my skill set, knowledge of wines and growing the clientele, I welcomed the opportunity to manage the restaurant front-of-house operations. Leadership development and hospital industry training prepared me for relocation to manage a larger restaurant within the company's new property, which included a 150-room boutique hotel." The third paragraph of your letter should list your accomplishments, using three to five bullets. Any more than that and you'll lose the reader's attention, plus your letter will look more like a shopping list rather than an application letter. Use numerals and tangible measurements to show you understand that your management skills must improve the hotel and restaurant bottom line. For example, you could include, "Increased market share to over 45 percent, for 3 consecutive years; sustained J.D. Power rankings at 825 and above for 2 years in food and beverage, hotel facilities and guest room factors; and awarded 6 employees with employee-of-the-month awards for exceeding hotel sales revenue by 150 percent each quarter."

Getting Closure

Your final paragraph should restate your interest in the hotel and restaurant and comment on its success or presence in the industry, which you learned from researching the company. Also, offer the reader a way to contact you. If you're a take-charge kind of applicant, suggest a face-to-face meeting and indicate what day you'll follow up on your application. Always sign your letter with a respectful closing -- such as, "Very truly yours," or "Sincerely" -- and personal signature.

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Ruth Mayhew has been writing since the mid-1980s, and she has been an HR subject matter expert since 1995. Her work appears in "The Multi-Generational Workforce in the Health Care Industry," and she has been cited in numerous publications, including journals and textbooks that focus on human resources management practices. She holds a Master of Arts in sociology from the University of Missouri-Kansas City. Ruth resides in the nation's capital, Washington, D.C.

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3 Hospitality Cover Letter Examples for the Job in 2024

• Hospitality Cover Letter
• Hotel Front Desk Receptionist Cover Letter
• Concierge Cover Letter
• Write Your Hospitality Cover Letter

Optimizing customer experiences is where you shine. Whether answering questions, applying food safety protocols, or planning events, you ensure companies get results that keep customers coming back.

Now, it’s time to create a cover letter that’s top-notch and enhances the reviewing experience for hiring managers so your skills stand out.

We’ve created a free cover letter builder and our hospitality cover letter examples based on what works in the industry today to get you back to providing excellent guest service that makes a difference in people’s lives.

Hospitality Cover Letter Example

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Block Format

Copy this text for your Hospitality cover letter!

123 Fictional Avenue Phoenix, AZ 85001 (123) 456-7890

December 12, 2023

Olivia Jones Sheraton Grand Phoenix 123 Fictional Lane Phoenix, AZ 85001

Dear Ms. Jones:

Discovering the remarkable renovation Sheraton Grand Phoenix completed, I couldn’t help but see a golden opportunity to leverage my expertise in hotel management. Your collaboration with Rosendin and Balfour Beatty Construction in the meticulous renovation showcases Sheraton’s commitment to extraordinary customer experience. That aligns perfectly with my passion for providing top-notch service in the hospitality industry, backed by my hotel administration certification.

Working at Tempe Mission Palms, I implemented a dynamic pricing strategy, which I contributed to a 32% increase in room revenue while decreasing room vacancy rates by an average of 23%. Furthermore, I’ve mastered the use of tools such as IDeaS Revenue Management System, boosting our efficient resource allocation.

I also implemented and managed online booking platforms at the Wyndham Phoenix Airport/Tempe. Here, I led the integration of our systems with platforms like Booking.com and Expedia, resulting in a significant 73% increase in direct online reservations within two years.

At Kimpton Hotel Palomar Phoenix, I oversaw the implementation of a comprehensive quality management system, which included regular audits and staff training. This initiative assisted in improving our guest satisfaction ratings significantly.

My comprehensive skills and passion for excellence will undoubtedly support Sheraton’s continuous strive for superior customer service and growth. I anticipate the opportunity to discuss this role and my qualifications further. Thank you for considering my application.

Kaito Yamamoto

Enclosures: Resume Application form Hotel Administrator Certification

Why this cover letter works

• The pro tip here is to fortify your professional experiences with familiarity with industry-relevant platforms. You could highlight how IDeaS Revenue Management System enhanced room booking efficiency or how Expedia and Cloudbeds simplified different tasks. That paints a picture of a tech-savvy professional who understands the industry’s dynamics.

Pair Your Cover Letter with a Matching Hospitality Resume

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Hotel Front Desk Receptionist Cover Letter Example

Copy this text for your Hotel Front Desk Receptionist cover letter!

123 Fictional Avenue Philadelphia, PA 19101 (123) 456-7890

Ava Davis Sheraton Philadelphia Downtown Hotel 123 Fictional Lane Philadelphia, PA 19101

Dear Ms. Davis:

Having amassed extensive experience in hospitality, I’m eagerly eyeing the prospect of applying my well-honed skill set to steer Sheraton Philadelphia Downtown Hotel toward unrivaled guest satisfaction. With an unquenchable passion for the vibrant city of Philadelphia and a history of embracing innovation for enhanced brand growth in the hotel industry, I’m keen on offering my experience to cultivate meaningful connections with the guests of Sheraton.

In my recent role at Aloft Philadephia Downtown, I sowed fruitful relationships with guests, leveraging customer relationship management tools like Salesforce, which saw a 19% increase in guest retention rates. My in-depth knowledge of local attractions led to the creation of tailored guest experiences, contributing to an incredible uplift in guest satisfaction.

Earlier, at Windsor Suites, I streamlined the email communication system and efficiently managed 230+ daily inquiries, reducing response time by 29%. I also spearheaded hotel-wide training on email etiquette and management, leading to improved guest communication and feedback rating.

Moreover, during my stint at Kimpton Hotel Palomar Philadelphia, I initiated social media monitoring using Hootsuite. This online engagement resulted in improved customer feedback, attracting a noticeable 13% more bookings directly through our social media channels. That way, we shifted dependency on third-party booking websites.

At the Sheraton Philadelphia Downtown Hotel, I aspire to synergize my experience with your high standards of service, creating an unforgettable experience for guests. My commitment to exceptional service, combined with my extensive knowledge of Philadelphia’s hospitality industry, aligns me perfectly with your institution’s ethos. In case you require any further information, do not hesitate to reach out. Thank you.

Isabella Bianchi

• Begin your piece with a touch of personal flair that grabs attention right off the bat and conclude by painting an inviting picture of what you bring to the table. While articulating your professional experiences, start with the most recent moving backward.

Concierge Cover Letter Example

Copy this text for your Concierge cover letter!

123 Fictional Avenue San Antonio, TX 78201 (123) 456-7890

William Miller Mokara Hotel & Spa 123 Fictional Lane San Antonio, TX 78201

Dear Mr. Miller:

The unison of the hospitality industry and multilingual communication forms an intriguing partnership. This interdependence, demonstrated by companies such as Mokara Hotel & Spa to ensure a tailored experience for their diverse clientele, is truly applause-worthy. To engage further with this intersection of service and language, I’m eagerly applying for the concierge position at Mokara Hotel & Spa.

Serving as a senior receptionist at Best Western Plus Downtown North, my command over multilingual communication was vital. My role entailed addressing an array of guest needs in Spanish, French, and Italian. In a year-long duration, I implemented a foreign language training program for staff, which proved instrumental in our customer satisfaction.

My adeptness at the Microsoft Office Suite became indispensable at Zocca Cuisine D’Italia. I used the tool to streamline guest reservation processes, manage digital booking platforms, and analyze guest feedback data. Remarkably, I reduced booking errors by 26% and played a significant role in our department’s overall efficiency increase of 21%.

Drawing on my cultural awareness, I orchestrated multiple events that intertwined with San Antonio’s vibrant local culture at Hotel Emma. These initiatives resonated with guests and helped us achieve an impressive 31% rise in repeat clientele and a 17% boost in positive customer reviews.

These multifaceted experiences have shaped me into an adaptable concierge candidate, ready to meet and exceed Mokara Hotel & Spa’s impeccable service standards. I’m eager to apply my skills, from seamless multilingual communication to proficient software utilization and promoting cultural connections, to enhance guest satisfaction significantly. Thank you for considering my application. Looking forward to connecting with you at your earliest convenience.

• Perhaps you facilitated multilingual communication to break language barriers. Or your swift handling of reservations or your cultural awareness earned guests’ admiration. No doubt, managerial prowess is integral, but your knack for creating delightful experiences proves your worth even better.

Related cover letter examples

• Hospitality resume
• Housekeeping

How to Write an Effective Hospitality Cover Letter

Every hospitality role will have varying needs. For example, a travel-related position may require you to help plan itineraries, whereas a hotel may need you to help coordinate cleaning schedules.  

The best way to ensure success will be to review each hospitality job description and customize your cover letter based on the skills and experiences they’re seeking, such as customer service or vendor relations. 

Make a great first impression with the intro of your hospitality cover letter

You know first impressions matter. When someone walks into a hotel or restaurant, the friendliness of the staff and cleanliness of the space can make or break an experience. The same is true for your cover letter, so tailoring the intro to the customer service skills an organization is seeking and its mission will be crucial.

An added touch that’ll help you stand out is greeting a specific hospitality hiring manager by name, which you can often find in job descriptions or on the company’s website. It’s similar to the impact that learning your regular customers’ names will have so you can greet them each time they come in.

The opener below is a decent start, but it lacks some important details about specific skills the restaurant is seeking in a manager or how the applicant connects with their mission.

Try to make more of a connection than this! 

Having worked in the fine dining industry for some time, I’m eager to be applying for your restaurant manager position. I believe my skills will be a great fit for your company’s needs.

The opener below does a much better job outlining the applicant’s multilingual and diverse service skills that will make them a great fit for the concierge role at Mokara Hotel & Spa.

A great opener with tailored hospitality skills! 

Dear Mr. Miller,

The unison of the hospitality industry and multilingual communication forms an intriguing partnership. This interdependence, demonstrated by companies such as Mokara Hotel & Spa to ensure a tailored experience for their diverse clientele, is truly applause-worthy. To engage further with this intersection of service and language, I’m eagerly applying for the concierge position at Mokara Hotel & Spa.

Provide the right details in your hospitality cover letter’s body

With customer satisfaction being such a high priority, the results you achieve in hospitality roles matter a lot. 

You can emphasize your abilities in the body of your hospitality cover letter by including metrics-based examples of what you achieved in previous roles. 

For example, you could write about how you implemented a new training program that reduced service response times by 56%.  

A top-tier body paragraph with hospitality achievements! 

At Windsor Suites, I streamlined the email communication system and efficiently managed 230+ daily inquiries, reducing response time by 29%. I also spearheaded hotel-wide training on email etiquette and management, leading to improved guest communication and feedback rating.

Add the right finishing touches as you close your hospitality cover letter

Think of the closing of your cover letter like you’re wrapping things up with a guest where you want to ensure you’ve covered all their needs. 

In the form of a cover letter, this would include rephrasing how your top skills and connection to the company’s mission make you a great fit. For example, you could write about how you’ll use your email customer service skills to ensure efficient responses to all inquiries. 

Then, wrap things up by saying thank you and use a call to action, such as “I’m looking forward to discussing further how my customer service and supply management skills will fit in with your needs.” 

The example below is a decent start, but the applicant could add more details about the skills they bring as a receptionist and the spa’s mission that would help them stand out.

This sounds too generic! 

I’m eager to discuss further how my skills will make me a great receptionist at your spa. Thank you for your consideration. 

A closer like the one below that displays the applicant’s passion for customer service and knowledge of Philadelphia’s hospitality industry will work much better. 

A great closer connected to the hotel’s mission! 

At the Sheraton Philadelphia Downtown Hotel, I aspire to synergize my experience with your high service standards, creating an unforgettable experience for guests. My commitment to exceptional service and extensive knowledge of Philadelphia’s hospitality industry align me perfectly with your institution’s ethos. If you require any further information, do not hesitate to reach out. Thank you.

There are still ways you can stand out with minimal hospitality experience. You could include achievements from transferable experiences, such as other jobs involving skills like inventory management or customer service. Or, include educational achievements from obtaining a degree in hospitality management or related fields.  

Trying to match the tone of each job description will work best. It’ll show how you fit in with the culture and service standards of each hospitality organization, such as how you’ll provide upbeat service at a family-friendly restaurant. 

While you can use the same template, you should customize the details for each hospitality job you apply to. It’ll help you stand out when one organization needs you to help with catering, and another will have you focused on monitoring inventory records. 

Summer Hotel Job Letter Example

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Summer jobs at hotels can be great money-making opportunities, especially for college students seeking to raise the tuition and cash they need for housing and the other expenses they incur during the school year. 

While you may well lack experience in hotel work, being able to showcase relevant skills and experiences in your job letter will ensure that hotel managers give serious consideration to your application.

What to Include in Your Letter

When applying for a seasonal hotel position, make sure your cover letter calls out any previous experience you may have in the fields of hospitality and customer service. That's what employers will be looking for! 

Also, because it's likely there will be times you will have to deal with guest concerns on your own, be sure to provide the hiring manager with two or three examples of your communication and problem-solving skills.

In addition, if you have non-hospitality experience (such as volunteer or team sports experience) that exemplifies your interpersonal skills, you should mention this in your cover letter as well. Don’t underestimate the importance of soft skills – those innate interpersonal talents that allow you to communicate and work well with other people. Managers are always interested in candidates who can demonstrate that they take personal initiative, are a good team player, have strong organizational and time management skills, and can assume leadership responsibilities when warranted.

 Tips for Writing a Cover Letter 

When hiring managers look at cover letters, they have certain expectations in mind for both the content and formatting of the letter. Here's what to keep in mind as you write your cover letter: 

• Formatting matters:  If you're sending an email, pay attention to the subject line and include an  email signature  below your name that provides your contact information. Follow best practices for formatting your cover letter. 
• Keep it short and focus on relevant skills:  Your cover letter should not be more than a page in length. Do not regurgitate your resume. Instead, call out your most noteworthy and relevant achievements and skills. As mentioned, any hospitality or customer service experience will be meaningful to hiring managers for summer hotel jobs. 
• Always  proofread :  Even small errors and typos can make a poor impression in any part of a job application. If you say you're going to attach your resume, make sure it's actually attached. Check for typos, particularly with the recipient's name and the company name. 

Summer Hotel Cover Letter Example

This is an example of a cover letter for a summer hotel position. Use it as a guide while composing your own letter. Make the necessary adjustments to fit your experience and training as well as to speak directly to the position you're applying for. 

Download the hotel cover letter template  (compatible with Google Docs and Word Online) or read on for more examples.

Summer Hotel Cover Letter Example (Text Version)

Min Chen 123 Main Street Anytown, CA 12345 555-555-5555 min.chen@email.com

March 1, 2021

Neil Fowler Director, Human Resources Moose Lake Lodge 123 Business Rd. Business City, NY 54321

Dear Mr. Fowler,

Please accept my application for the position of front desk assistant at the Moose Lake Lodge. I believe that my hospitality and front-of-store experience as a cashier at the Bob's Discount Dollar store make me an excellent candidate for the desk assistant position. While working at Bob's I had the opportunity to greet and interact with people of all ages on a daily basis.

I also have experience handling a variety of customer payment systems. My cashier experience made me comfortable handling cash, checks, and debit and credit cards. Additionally, as a math major, I can assure you that all my customer transactions will be accurate.

Additionally, as an administrative assistant in my school's registrar's office, I was constantly interacting with young students as well as older staff and faculty. I found the work rewarding and was able to answer student questions and address their concerns with confidence and ease.

As a camp counselor, I gained valuable experience working with children and parents. I feel I have the ability to interact with people from different backgrounds and that my friendly and helpful demeanor would put Moose Lake Lodge guests at ease and feel welcome at your establishment.

I am confident that my hospitality skills and ability to handle a variety of payment types make me an ideal candidate for the front desk assistant position. I have enclosed my resume and will call within the next week to see if we can arrange a time to speak.

In the meantime, thank you for your time and consideration.

Signature (hard copy letter)

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Hotel Front Desk Cover Letter Examples and Templates for 2024

• Cover Letter Examples
• How To Write a Hospitality Hotel Front Desk Cover Letter
• Cover Letter Text Examples

A great hotel front desk cover letter can strengthen your application during the job hunt. The key is to emphasize your genuine passion for delivering hotel experiences that enrich your guests’ lives. As you build your content, highlight achievements that illustrate your expertise in guest services and knowledge of the hospitality industry. Our guide provides expert tips and examples to help translate your career into a powerful cover letter.

Hotel Front Desk Cover Letter Templates and Examples

• Entry-Level
• Senior-Level

Hotel Front Desk Cover Letter Checklist

To write a great hotel front desk cover letter, reflect on your prior success within the hospitality industry. How have your contributions helped to improve the guest experience ? What is the hotel looking for in a candidate? Using our methodology, you can quickly build an eye-catching document that piques the interest of the hiring manager. Below, we’ll walk you through each step of the cover letter writing process:

1. Contact information and salutation

In the header of your hotel front desk cover letter, include your name, phone number, email, and LinkedIn URL. Be sure to address the hiring manager by name — Mr. or Ms. [Last Name]. If you can’t find the hiring manager’s name, use a variation of “Dear Hiring Manager.” Avoid salutations such as “To Whom It May Concern,” as these types of greetings are less direct and personal.

2. Introduction

Lead with a powerful opening paragraph to set the tone for your hotel front desk cover letter. Emphasize your years of experience and genuine passion for the hospitality industry. Feature a stunning career achievement demonstrating your ability to drive guest satisfaction and improve hotel operations. If possible, include hard numbers or metrics in your introduction to grab the hiring manager’s attention early.

Improving guest satisfaction scores by 30% as a front desk agent for Wyndham Suites was one of my proudest achievements in 2023. As a front desk agent, I coordinated with the guest services team to enhance operational effectiveness and deliver an unparalleled hotel experience. My expertise within the hospitality space will allow me to make valuable contributions to your organization.

3. Body paragraphs

In the body paragraphs of your hotel front desk cover letter, continue to feature your most compelling qualifications and career achievements. Describe how your experience within the hotel industry aligns with the company’s reputation or mission statement. Highlight accomplishments that convey your expertise in communicating with guests, upselling amenities, and coordinating effectively with diverse teams.

Notice how this candidate leverages their previous hotel front desk experience to demonstrate the value they can bring to future employers. They show how they enhanced the hotel experience for guests by improving communication across departments. A hotel’s reputation is everything, so it’s critical you convey your past success using clear and tangible examples from your career.

Hampton Inn has a reputation for delivering a superior hotel experience that strongly aligns with my professional background. I can help to continue to grow this reputation based on my achievements throughout my career:

• Coordinated front desk operations in collaboration with the hotel manager and guest services team for a hotel with 250 guests, fielded phone inquiries from customers, booked stays, and upsold suites, which generated a 10% increase in sales
• Developed new procedures to reduce communication breakdowns across departments, which improved guest satisfaction scores by 20%
• Received the Employee of the Month award four times over two years for providing exceptional service to guests and strong support to team members

4. Hotel front desk skills and qualifications

Rather than including a list of your customer service and hospitality-related skills on your hotel front desk cover letter, carefully integrate key terms from the job posting into your paragraphs. This shows you have the qualifications the hotel is looking for and have utilized them effectively in previous roles. Below, we’ve compiled a range of skills you may encounter during the job search:

5. Closing section

End your hotel front desk cover letter on a strong note with a call to action (CTA) that encourages the hiring manager to schedule an interview. Reinforce how your expertise in guest services and hotel operations can benefit the organization you’re targeting. Be sure to thank the hiring manager for their time in the last sentence of the paragraph.

I hope to speak with you further to discuss how my operations management experience can benefit your guest services department. You can schedule an interview with me at your earliest convenience with any follow-up questions you may have. I appreciate your time and consideration.

Best regards,

Maria Valdez

Hotel Front Desk Cover Letter Tips

1. quantify your achievements within the hotel industry.

Incorporating hard numbers, metrics, and monetary figures is a great way to help your application stand out from other candidates during the job search. Guest satisfaction scores are the most common approach, but there are other ways to quantify your experience. In the example below, the candidate features sales data and highlights the large number of rooms available at the hotel. This shows they can generate results in high-volume business settings:

• Fielded inquiries, managed guest issues related to rooms, service, and booking, and collaborated with the guest services team to drive operational excellence and improve the customer experience, which improved satisfaction ratings by 20% over one year
• Utilized upselling techniques to improve sales for luxury suites, amenities, and rewards memberships, which resulted in a 15% increase in monthly sales
• Coordinated with the hotel manager and five departments to ensure timely resolutions for guest issues in a fast-paced hotel environment with 3,000 rooms

2. Highlight your communication and leadership skills

In a front desk agent position at a hotel, you’ll interact with a diverse range of guests and team members on a daily basis. Potential employers want to see you have the communication and leadership capabilities to succeed. The best way to illustrate this is by leveraging tangible examples from your career. Below, the candidate emphasizes how they’ve worked effectively in fast-paced team environments to improve the guest experience:

As a front desk agent with Marriott, I played a pivotal role in improving the guest services department. I developed new communication protocols to de-escalate stressful situations with empathy and understanding in collaboration with the team. Our efforts resulted in a 35% improvement in guest satisfaction on online surveys. I can achieve similar success as the new front desk agent with Hilton Hotel based on my career achievements:

3. Tailor your cover letter towards individual hotel brands

Another way to give yourself an edge over the competition is by aligning your cover letter with the hotel’s reputation, culture, and brand identity. This shows you’ve taken the time to research the organization beforehand and conveys your genuine interest in the position. In the example below, the applicant demonstrates how their background aligns with the hotel’s mission statement:

Marriott’s mission to enhance customers’ lives through exceptional vacation experiences is what draws me to apply for the position. With over seven years of experience in the hotel industry, I am passionate about delivering a hotel experience that comforts others. I can provide valuable contributions in the area of guest services based on my past accomplishments:

Hospitality Hotel Front Desk Text-Only Cover Letter Templates and Examples

Sarah Irving Front Desk Agent | [email protected] | (123) 456-7890 | Portland, OR 12345 | LinkedIn

January 1, 2024

Matthew Johnson Hiring Manager Marriott Hotel (987) 654-3210 [email protected]

Dear Mr. Johnson,

During my time with Hilton Hotel as a front desk agent, I achieved monthly survey scores of over 90% by delivering high-quality, personalized service. My guest satisfaction ratings were consistently top three across the team. My ability to communicate with calmness and empathy will allow me to achieve similar success with your organization in this position.

• Fielded various guest issues for a premiere hotel with over 200 rooms, communicated with kindness and empathy to determine ideal solutions, and achieved guest service scores of over 90% on surveys
• Conducted scheduling for hotel bookings, interfaced with customers to reschedule dates, and generated a 30% increase in enrollments for hotel rewards memberships
• Coordinated with departments throughout the hotel to communicate issues with rooms and ensure timely resolution to maintain guest satisfaction

I would like to schedule an interview to provide more insights into how my communication skills can aid your guest services department at Marriott. You may contact me via phone or email at your earliest convenience. Thank you for your time and consideration.

Sarah Irving

Maria Valdez Front Desk Agent | [email protected] | (123) 456-7890 | New York, NY 12345 | LinkedIn

Christine Baker Hiring Manager Hampton Inn (987) 654-3210 [email protected]

Dear Ms. Baker,

With over five years of experience within the hospitality industry, I’ve developed strong expertise in operations management. While working as a front desk agent at the Microtel Inn & Suites, I improved resolution times for guest issues by 15% by improving communication protocols across departments. My ability to drive continuous improvements to hotel operations makes me an ideal candidate for the front desk agent position with your company.

Jordan Romero  Front Desk Agent | [email protected] | (123) 456-7890 | San Diego, CA 12345 | LinkedIn

Jennifer Collins Hiring Manager Four Seasons (987) 654-3210 [email protected]

Dear Ms. Collins,

Improving guest satisfaction scores by 30% as a front desk agent for Wyndham Suites was one of my proudest achievements in 2023. As a front desk agent, I coordinated with the guest services team to enhance operational effectiveness and deliver an unparalleled hotel experience. My expertise within the hospitality industry will allow me to deliver valuable contributions to your organization.

Four Seasons’ reputation for providing high-end hospitality services with empathy and professionalism is what draws me to apply for this position. My experience within the hotel industry will allow me to continue to grow this reputation based on my professional accomplishments:

I would like to schedule an interview to provide more insights into how my expertise in guest services can benefit your organization. You may contact me via phone or email at your convenience. Thank you for your time and consideration.

Jordan Romero

Hotel Front Desk Cover Letter FAQs

Why should i include a hotel front desk cover letter -.

Although most hotels won’t require a cover letter for front desk agent positions, submitting one can offer some advantages during the job hunt. Most importantly, the cover letter allows you to illustrate your passion for hospitality using personal language that wouldn’t work on a resume. It helps the hiring manager gain a better sense of you as an industry professional, which can sometimes make all the difference during the application process.

Should I use artificial intelligence to write my cover letter? -

Artificial intelligence (AI) and machine learning have continued to evolve rapidly, but it’s still not advisable to use AI tools to write your entire cover letter. Utilizing ChatGPT to give yourself a framework might be acceptable, but without infusing your own voice into the content, you’re likely to be left with a generic and uninspiring document.

How long should my cover letter be? -

It’s best to keep your cover letter short and straightforward in most instances. Hiring managers have limited bandwidth to assess each application, and submitting a long-winded document may do more harm than good. Limit your cover letter to three or four paragraphs with a keen focus on your most relevant and impressive achievements within the hotel industry.

Craft a new cover letter in minutes

Get the attention of hiring managers with a cover letter tailored to every job application.

Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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Letter Templates

application letter sample for ojt in hotel

If you are a hospitality student looking for an on-the-job training (OJT) program in a hotel, you will need to write a compelling application letter to stand out from other candidates. In this article, we will provide you with seven examples of application letter samples for OJT in a hotel, along with related tips and frequently asked questions.

As a hospitality student, you know that writing an effective application letter is crucial for landing an OJT program in a hotel. Here are some application letter sample for OJT in hotel that you can use as a reference. You can find more examples online and customize them to fit your needs.

Example 1: Enthusiastic Applicant

Dear Hiring Manager,

I am writing to express my interest in the OJT program at your hotel. As a hospitality student, I am eager to apply my skills and knowledge in a real-world setting. I am a hardworking and enthusiastic individual who is excited to learn from experienced professionals in the industry. During my studies, I have gained valuable experience in customer service, event planning, and management. I believe that your hotel will provide me with the opportunity to further develop my skills and grow as a professional.

Thank you for considering my application. I look forward to hearing from you soon.

Example 2: Detail-Oriented Applicant

Dear Sir/Madam,

I am writing to apply for the OJT program in your hotel. As a detail-oriented hospitality student, I am confident that I possess the skills and qualities that are necessary to succeed in this role. I have a strong work ethic and am committed to providing exceptional customer service to guests. During my studies, I have gained experience in front-of-house operations, housekeeping, and food service. I am eager to learn more about the hospitality industry and contribute to your hotel’s success.

Thank you for your consideration. I look forward to hearing from you soon.

Best regards,

Example 3: Team Player Applicant

I am excited to apply for the OJT program at your hotel. As a hospitality student, I understand the importance of teamwork in delivering exceptional guest experiences. I am a team player who is eager to work alongside experienced professionals to learn more about the industry. During my studies, I have gained experience in various departments, including food service, front-of-house operations, and events. I am confident that my skills and work ethic align with the values of your hotel.

Jasmine Lee

Example 4: Friendly Applicant

I am writing to express my interest in the OJT program at your hotel. As a hospitality student, I am committed to providing friendly and welcoming service to guests. I am a quick learner who is eager to gain hands-on experience in the industry. During my studies, I have gained experience in customer service, housekeeping, and events. I am excited to apply my skills in a real-world setting and contribute to your hotel’s success.

Thank you for your time and consideration. I look forward to hearing from you soon.

Example 5: Organized Applicant

I am writing to apply for the OJT program in your hotel. As an organized and detail-oriented hospitality student, I am confident that I possess the skills and qualities that are necessary for this role. I am a problem solver who is committed to providing the highest level of service to guests. During my studies, I have gained experience in front-of-house operations, food service, and events. I am excited to contribute to your hotel’s success and learn from experienced professionals in the industry.

Emily Chang

Example 6: Experienced Applicant

I am excited to apply for the OJT program at your hotel. As an experienced hospitality student, I have gained valuable knowledge and skills that I am eager to apply in a real-world setting. I am a hardworking and dedicated individual who is committed to providing exceptional service to guests. During my studies, I have gained experience in front-of-house operations, housekeeping, and events. I am confident that my skills and experience align with the values of your hotel.

Samantha Lee

Example 7: Passionate Applicant

I am writing to express my passion for the hospitality industry and my interest in the OJT program at your hotel. As a hospitality student, I am committed to providing exceptional service to guests and creating memorable experiences. I am a quick learner who is eager to gain hands-on experience in the industry. During my studies, I have gained experience in food service, front-of-house operations, and events. I am excited to apply my skills and passion in a real-world setting and contribute to your hotel’s success.

Tips for Writing an Application Letter for OJT in Hotel

Here are some tips to help you write an effective application letter for OJT in a hotel:

• Research the hotel’s culture, values, and mission statement, and tailor your application letter accordingly.
• Show your passion for the industry and commitment to providing exceptional service to guests.
• Highlight your relevant skills and experiences, and explain how they can contribute to the hotel’s success.
• Be concise and to the point, and avoid using jargon or technical terms.
• Edit and proofread your application letter carefully to avoid grammatical errors and typos.

Frequently Asked Questions

Q: what should i include in my application letter for ojt in a hotel.

A: Your application letter should include your name, contact information, the position you are applying for, and a brief introduction of yourself. You should also highlight your relevant skills and experiences, explain why you are interested in the OJT program, and express your enthusiasm for the hospitality industry.

Q: How long should my application letter be?

A: Your application letter should be one to two pages long, and should not exceed 500 words.

Q: Should I attach my resume to my application letter?

A: Yes, you should attach your resume to your application letter to provide additional information about your skills, experiences, and qualifications.

Q: How soon should I follow up after submitting my application letter?

A: You should follow up within one to two weeks after submitting your application letter to inquire about the status of your application.

Q: What should I wear to an OJT interview in a hotel?

A: You should dress professionally and conservatively for an OJT interview in a hotel. Men should wear a suit and tie, and women should wear a suit or a conservative dress.

Q: What questions should I ask during an OJT interview in a hotel?

A: You should ask questions about the hotel’s culture, values, and mission statement, as well as the duties and responsibilities of the OJT position. You should also ask about the training and mentoring programs available, and the opportunities for career growth and advancement.

Writing an application letter for OJT in a hotel can be challenging, but with the right tips and examples, you can create a compelling letter that showcases your skills, experiences, and passion for the hospitality industry. Remember to be concise, tailored, and enthusiastic, and to edit and proofread your letter carefully before submitting it. Good luck!

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What We Know About the Global Microsoft Outage

Airlines to banks to retailers were affected in many countries. Businesses are struggling to recover.

• Share full article

By Eshe Nelson and Danielle Kaye

Eshe Nelson reported from London and Danielle Kaye from New York.

Across the world, critical businesses and services including airlines, hospitals, train networks and TV stations, were disrupted on Friday by a global tech outage affecting Microsoft users.

In many countries, flights were grounded, workers could not get access to their systems and, in some cases, customers could not make card payments in stores. While some of the problems were resolved within hours, many businesses, websites and airlines continued to struggle to recover.

What happened?

A series of outages rippled across the globe as information displays, login systems and broadcasting networks went dark.

The problem affecting the majority of services was caused by a flawed update by CrowdStrike , an American cybersecurity firm, whose systems are intended to protect users from hackers. Microsoft said on Friday that it was aware of an issue affecting machines running “CrowdStrike Falcon.”

But Microsoft had also said there was an earlier outage affecting U.S. users of Azure, its cloud service system. Some users may have been affected by both. Even as CrowdStrike sent out a fix, some systems were still affected by midday in the United States as businesses needed to make manual updates to their systems to resolve the issue.

George Kurtz, the president and chief executive of CrowdStrike, said on Friday morning that it could take some time for some systems to recover.

How a Software Update Crashed Computers Around the World

Here’s a visual explanation for how a faulty software update crippled machines.

How the airline cancellations rippled around the world (and across time zones)

Share of canceled flights at 25 airports on Friday

50% of flights

Ai r po r t

Bengalu r u K empeg o wda

Dhaka Shahjalal

Minneapolis-Saint P aul

Stuttga r t

Melbou r ne

Be r lin B r anden b urg

London City

Amsterdam Schiphol

Chicago O'Hare

Raleigh−Durham

B r adl e y

Cha r lotte

Reagan National

Philadelphia

1:20 a.m. ET

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