Implementing enterprise content management: from evolution through strategy to contradictions out-of-the-box
- Published: 20 December 2006
- Volume 15 , pages 648–662, ( 2006 )
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- Stig Nordheim 1 &
- Tero Päivärinta 1
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This study examines a strategic development and implementation process of enterprise content management (ECM) in a large oil company. In view of the framework of four motors of development and change in organizations, this study represents a revelatory case of a hybrid development approach to ECM that involves the teleological, life-cycle, and dialectical motors of development. This is in contrast to the evolutionary development motor, which has prevailed in the hitherto reported content management research. The case study also complements process-based research on enterprise system implementations in general. We suggest that research and practice on large-scale ECM implementations should acknowledge all the four motors of change.
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Acknowledgements
We thank Juhani Iivari and three anonymous reviewers for their insightful and constructive comments that improved this paper. Moreover, we wish to thank Anne Kleppe, Bjørn Tvedte, and all the informants in Statoil who provided us the access to the site and their precious time.
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Nordheim, S., Päivärinta, T. Implementing enterprise content management: from evolution through strategy to contradictions out-of-the-box. Eur J Inf Syst 15 , 648–662 (2006). https://doi.org/10.1057/palgrave.ejis.3000647
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Received : 28 February 2005
Revised : 31 October 2005
Accepted : 02 October 2006
Published : 20 December 2006
Issue Date : 01 December 2006
DOI : https://doi.org/10.1057/palgrave.ejis.3000647
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Identifying Key Success Factors for the Implementation of Enterprise Content Management Systems
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Enterprise content management (ECM) is an emerging research area that is beginning to find attention in academia. While the private sector has a growing industry and community for ECM, academia is starting to address this with direct links to the better-established areas of information systems and enterprise resource planning systems. ECM has been viewed as a higher-level concept of methods and strategies pertaining to content management in the context of the enterprise. Like many other organizational wide systems, ECM systems are complex, difficult to implement and risk failing to meet expected success measures. Definitions for what exactly constitutes an ECM … continued below
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Enterprise content management (ECM) is an emerging research area that is beginning to find attention in academia. While the private sector has a growing industry and community for ECM, academia is starting to address this with direct links to the better-established areas of information systems and enterprise resource planning systems. ECM has been viewed as a higher-level concept of methods and strategies pertaining to content management in the context of the enterprise. Like many other organizational wide systems, ECM systems are complex, difficult to implement and risk failing to meet expected success measures. Definitions for what exactly constitutes an ECM system are still evolving. The major issues with ECM systems are that they are increasingly being implemented by organizations in an attempt to address the unmanageable amount of unstructured content over its lifecycle, compliance pressures, collaboration needs, content integrity and continuity, and controlling costs. However, the implementation problems are many and diverse, such as determining content and business processes to be included, determining technologies to fit the organizational needs, how to integrate with existing systems, and managing organizational culture and change for acceptance. There is currently little academic research in the area of ECM, and research determining the key factors that contribute to successful implementations of these systems is absent. This research addressed the existing gap in ECM research and investigated the key success factors for the implementations of ECM systems with the objectives of identifying a set of success factors. Guided by research in related areas and through developing a theoretical framework and the resulting research model, the study used a qualitative case study method to identify ECM implementation factors and their relationship to organizational culture and people, business processes, technology and organizational content. The results of this research were twofold, first by contributing needed research in the ECM area and second to aid organizations in the implementation of ECM systems by identifying key factors.
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Understanding the achievement of benefits through use of Enterprise Content Management (ECM) systems in public sector organisations
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COMMENTS
The thesis work has been interesting, but challenging to combine with a half-time job. Nevertheless, it has been a continuous learning process and I have been able to immerse myself in a field I find very interesting and omnipresent. The thesis focuses on the current enterprise content management issues that organizations are
Dilnutt, R. (2006a), "Enterprise content management - suppor ting knowledge management capability" , The Inter national Journal of Knowledge, Culture and Change Management , Vol. 5 Nos 8/7 ...
Enterprise Content Management (ECM) is an emerging field in information systems which involves 'the strategies, tools, processes, and skills an organization needs to manage its information assets over their life-cycle including all digital assets that may be considered information content, such as documents, data, forms, reports, and web pages' (Smith & McKeen, 2003).
Enterprise content management (ECM) is an emerging research area that is beginning to find attention in academia. While the private sector has a growing industry and community for ECM, academia is starting to address this with direct links to the better-established areas of information systems and enterprise resource planning systems. ECM has been viewed as a higher-level concept of methods ...
In response, enterprise content management (ECM) systems designed to deal with unstructured information have become increasingly popular (Grahlmann et al, Citation 2011; Tyrväinen et al, Citation 2006) and many organization have implemented ECM systems to address information chaos and information overload (Nordheim and Päivärinta Citation ...
platform, Enterprise Content Management (ECM) could thus help organisations manage 'content chaos' that leads to difficulties in finding and retrieving relevant content within an organisation or enterprise (Allen 2008; Alalwan & Weistroffer 2012; Rosman, Aziz & Salleh 2018). ECM refers to strategies, methods, tools or processes
Enterprise Content Management and Administrative Efficiency: The Adoption of Electronic Records Management at the Western Cape Provincial Government By ... The purpose of the thesis is to establish the benefits of Enterprise Content Management (ECM) implementation in the Western Cape Government (WCG) departments, investigate the impact on ...
The Enterprise Content Management (ECM) allows the organization to store, deliver and manage content in real time, so as to speed up response times. However, in organizations that provide computer services for the development of theses, an ECM is not usually used, despite the complexity of document management associated with this activity. This paper proposes an enterprise content management ...
Electronic Content Management Systems' and the work presented in it are my own. I confirm that: This work was done wholly or mainly while in candidature for a research degree at this University. Where any part of this thesis has previously been submitted for a degree or any other qualification at this University or any other institution ...
Enterprise Content Management (ECM) focuses on managing all types of content being used in organizations. It is a convergence of previous approaches that focus on managing only particular types of content, as for example documents or web pages. In this paper, we present an overview of previous research by categorizing the existing literature.
The Emergence of Enterprise Content Management as a New Discipline From past to present, as the indispensable components of social life, enterprises have had the need for information and records systems to perform their services and to ensure their continuum at various levels. ... Unpublished master's thesis Lulea University of Technology ...
Paivarinta and Munkvold. (2005) define ECM as "integrate the management of structured, semi-structured, and unstructured. information, software code embedded in content presentations, and ...
This study presents a bachelor's thesis on the topic of Web Content Management Systems: An overview between WordPress and Drupal. The aim of this study is to ... Enterprise Content Management System provides diverse solution to maintain the content for instance, email, documents, instant message et cetera. This is
Public sector organisations are implementing the Enterprise Content Management (ECM) system because of their large volume of unstructured content which led to documents being stored in various repositories. This made it difficult for such organisations to access, control and locate documents. ECM systems are therefore implemented to address the uncontrolled manner in which documents are saved ...
Theses/Dissertations from 2024. Examining the Factors Impacting the Undergraduate Degree Performance in the College of Business at Southern Univeristy and Agriculture & Mechanical College, Brian D. Adams. Understanding Donor Preferences and Intentions: A Theory of Planned Behavior Approach, Kimberly Cubre.
Abstract. This study is intended to study the system of electronic document circulation, its importance in the organization of documents. The main stages of the document lifecycle include creation ...
Permanent URI for this collection. http://hdl.handle.net/11071/10164. Browse
Abstract: The purpose of this study was to investigate the implementation of Enterprise Content Management (ECM) system at Western Cape Government (WCG), South Africa. The study evaluated the state of the implementation in order to establish whether the system met information and records management requirements and objectives.
The focal point on this thesis was to know if the internal and external factors that affect the organization due to the unlimited resources and the competition need strategic management. The quantitative and qualitative research methods were used in this thesis. The empirical research was based on collecting data from 40 employees of company X ...
%PDF-1.7 %âãÏÓ 1 0 obj > endobj 2 0 obj >stream 2019-08-14T01:00:03-07:00 2019-08-14T01:00:03-07:00 2019-08-14T01:00:03-07:00 Appligent AppendPDF Pro 5.5 uuid:fd9a8ee6-ac39-11b2-0a00-782dad000000 uuid:fd9b94da-ac39-11b2-0a00-308c2133fc7f application/pdf Critical Success Factors in Enterprise Resource Planning Implementation in U.S. Manufacturing Prince 9.0 rev 5 (www.princexml.com ...
Thesis and Dissertation Resources. You will find all you need to know about starting and completing your thesis or dissertation right here using ETD (Electronic submission of Dissertations and Theses). Note: COGS at this time is unable to provide any troubleshooting support or tutorials on LaTeX. Please use only if you are knowledgeable and ...
All content in this area was uploaded by Alex Dorofeev on Dec 22, 2020 ... Ph.D. Thesis, University of Lausanne, Lausanne, Switzerland, 2004. ... 2020) Enterprise asset management (EAM) Enterprise ...
Based on verified reviews from real users in the Enterprise Video Content Management market. Adobe has a rating of 4 stars with 18 reviews. Cisco Systems has a rating of 4.1 stars with 3 reviews. See side-by-side comparisons of product capabilities, customer experience, pros and cons, and reviewer demographics to find the best fit for your organization.
Based on verified reviews from real users in the Enterprise Video Content Management market. Cisco Systems has a rating of 4.1 stars with 3 reviews. Vidyard has a rating of 4.7 stars with 74 reviews. See side-by-side comparisons of product capabilities, customer experience, pros and cons, and reviewer demographics to find the best fit for your organization.