Identify Goal
Define Problem
Define Problem
Gather Data
Define Causes
Identify Options
Clarify Problem
Generate Ideas
Evaluate Options
Generate Ideas
Choose the Best Solution
Implement Solution
Select Solution
Take Action
MacLeod offers her own problem solving procedure, which echoes the above steps:
“1. Recognize the Problem: State what you see. Sometimes the problem is covert. 2. Identify: Get the facts — What exactly happened? What is the issue? 3. and 4. Explore and Connect: Dig deeper and encourage group members to relate their similar experiences. Now you're getting more into the feelings and background [of the situation], not just the facts. 5. Possible Solutions: Consider and brainstorm ideas for resolution. 6. Implement: Choose a solution and try it out — this could be role play and/or a discussion of how the solution would be put in place. 7. Evaluate: Revisit to see if the solution was successful or not.”
Many of these problem solving techniques can be used in concert with one another, or multiple can be appropriate for any given problem. It’s less about facilitating a perfect CPS session, and more about encouraging team members to continually think outside the box and push beyond personal boundaries that inhibit their innovative thinking. So, try out several methods, find those that resonate best with your team, and continue adopting new techniques and adapting your processes along the way.
Empower your people to go above and beyond with a flexible platform designed to match the needs of your team — and adapt as those needs change.
The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed.
When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time. Try Smartsheet for free, today.
The question "What is your approach to problem-solving?" is a commonly asked question in job interviews. This is because employers want to know how you handle challenges and overcome obstacles, as problem-solving is an essential skill in any work environment. They need someone who can think critically and come up with effective solutions to workplace problems.
Employers also want to understand your problem-solving process to see if it aligns with the company's culture and values. They may ask about your approach to problem-solving to see if you are a strategic thinker who can prioritize tasks and make sound decisions under pressure.
When answering this question, it's essential to understand that the interviewer is looking for specific details about your problem-solving approach. Here are some tips to help you structure your answer:
Remember to use specific examples, demonstrate your problem-solving skills in the best light possible, and share outcomes to show initiative and showcase your ability to effectively address problems.
1. bad answer:.
My approach to problem-solving is to just come up with a quick solution and see if it works. If it doesn't, I try something else until I find something that works.
Why it's bad: This answer shows a lack of preparation and planning. It doesn't demonstrate any critical thinking or analytical skills that a potential employer would value.
My approach to problem-solving is to first assess the situation and gather all the information I can. Then, I break down the problem into smaller parts and identify any potential obstacles or challenges. Once I have a clear understanding of the issue, I brainstorm a range of possible solutions, evaluate each option, and select the best course of action. Finally, I implement and monitor the chosen solution to ensure its effectiveness and make adjustments if necessary.
Why it's good: This answer shows a structured and methodical approach to problem-solving. The potential employer will appreciate the candidate's attention to detail and ability to work through complex problems.
My approach to problem-solving is to involve my team members and stakeholders. I find that collaborating with others brings in different perspectives that I may not have thought of on my own. I encourage open communication and brainstorming sessions where everyone is free to contribute their ideas. Then, we evaluate each idea and select the best one together as a team. This helps create a sense of ownership and buy-in from everyone involved.
Why it's good: This answer shows strong leadership and teamwork skills. The potential employer will appreciate the candidate's ability to work well with others and successfully navigate group dynamics to find the best solution.
My approach to problem-solving is to stay calm and reflective. I take a moment to step back, assess the situation objectively, and then determine what actions to take. I try to look at the problem from different angles to find the root cause and develop a strategy to resolve it.
Why it's okay: This answer shows a level-headedness in managing stressful situations and a willingness to think outside the box. However, it could benefit from more specific examples that demonstrate critical thinking and problem-solving skills.
Harvard Business School Online's Business Insights Blog provides the career insights you need to achieve your goals and gain confidence in your business skills.
One of the biggest hindrances to innovation is complacency—it can be more comfortable to do what you know than venture into the unknown. Business leaders can overcome this barrier by mobilizing creative team members and providing space to innovate.
There are several tools you can use to encourage creativity in the workplace. Creative problem-solving is one of them, which facilitates the development of innovative solutions to difficult problems.
Here’s an overview of creative problem-solving and why it’s important in business.
Access your free e-book today.
Research is necessary when solving a problem. But there are situations where a problem’s specific cause is difficult to pinpoint. This can occur when there’s not enough time to narrow down the problem’s source or there are differing opinions about its root cause.
In such cases, you can use creative problem-solving , which allows you to explore potential solutions regardless of whether a problem has been defined.
Creative problem-solving is less structured than other innovation processes and encourages exploring open-ended solutions. It also focuses on developing new perspectives and fostering creativity in the workplace . Its benefits include:
Creative problem-solving is traditionally based on the following key principles :
Creative problem-solving uses two primary tools to find solutions: divergence and convergence. Divergence generates ideas in response to a problem, while convergence narrows them down to a shortlist. It balances these two practices and turns ideas into concrete solutions.
By framing problems as questions, you shift from focusing on obstacles to solutions. This provides the freedom to brainstorm potential ideas.
When brainstorming, it can be natural to reject or accept ideas right away. Yet, immediate judgments interfere with the idea generation process. Even ideas that seem implausible can turn into outstanding innovations upon further exploration and development.
Using negative words like "no" discourages creative thinking. Instead, use positive language to build and maintain an environment that fosters the development of creative and innovative ideas.
Whereas creative problem-solving facilitates developing innovative ideas through a less structured workflow, design thinking takes a far more organized approach.
Design thinking is a human-centered, solutions-based process that fosters the ideation and development of solutions. In the online course Design Thinking and Innovation , Harvard Business School Dean Srikant Datar leverages a four-phase framework to explain design thinking.
The four stages are:
Creative problem-solving primarily operates in the ideate phase of design thinking but can be applied to others. This is because design thinking is an iterative process that moves between the stages as ideas are generated and pursued. This is normal and encouraged, as innovation requires exploring multiple ideas.
While there are many useful tools in the creative problem-solving process, here are three you should know:
One way to innovate is by creating a story about a problem to understand how it affects users and what solutions best fit their needs. Here are the steps you need to take to use this tool properly.
Create a problem story to identify the undesired phenomena (UDP). For example, consider a company that produces printers that overheat. In this case, the UDP is "our printers overheat."
To move forward in time, ask: “Why is this a problem?” For example, minor damage could be one result of the machines overheating. In more extreme cases, printers may catch fire. Don't be afraid to create multiple problem stories if you think of more than one UDP.
To move backward in time, ask: “What caused this UDP?” If you can't identify the root problem, think about what typically causes the UDP to occur. For the overheating printers, overuse could be a cause.
Following the three-step framework above helps illustrate a clear problem story:
You can extend the problem story in either direction if you think of additional cause-and-effect relationships.
By this point, you’ll have multiple UDP storylines. Take two that are similar and focus on breaking the chains connecting them. This can be accomplished through inversion or neutralization.
Even if creating a problem story doesn't provide a solution, it can offer useful context to users’ problems and additional ideas to be explored. Given that divergence is one of the fundamental practices of creative problem-solving, it’s a good idea to incorporate it into each tool you use.
Brainstorming is a tool that can be highly effective when guided by the iterative qualities of the design thinking process. It involves openly discussing and debating ideas and topics in a group setting. This facilitates idea generation and exploration as different team members consider the same concept from multiple perspectives.
Hosting brainstorming sessions can result in problems, such as groupthink or social loafing. To combat this, leverage a three-step brainstorming method involving divergence and convergence :
The alternate worlds tool is an empathetic approach to creative problem-solving. It encourages you to consider how someone in another world would approach your situation.
For example, if you’re concerned that the printers you produce overheat and catch fire, consider how a different industry would approach the problem. How would an automotive expert solve it? How would a firefighter?
Be creative as you consider and research alternate worlds. The purpose is not to nail down a solution right away but to continue the ideation process through diverging and exploring ideas.
Whether you’re an entrepreneur, marketer, or business leader, learning the ropes of design thinking can be an effective way to build your skills and foster creativity and innovation in any setting.
If you're ready to develop your design thinking and creative problem-solving skills, explore Design Thinking and Innovation , one of our online entrepreneurship and innovation courses. If you aren't sure which course is the right fit, download our free course flowchart to determine which best aligns with your goals.
Updated: Jan 24, 2023
prob·lem-solv·ing noun -the process of finding solutions to difficult or complex issues. It sounds so simple, doesn’t it? But in reality problem-solving is hard. It's almost always more complex than it seems. That's why problem-solving can be so frustrating sometimes. You can feel like you’re spinning your wheels, arguing in circles, or just failing to find answers that actually work. And when you've got a group working on a problem, it can get even muddier …differences of opinions, viewpoints colored by different backgrounds, history, life experiences, you name it. We’re all looking at life and work from different angles, and that often means disagreement. Sometimes sharp disagreement. That human element, figuring out how to take ourselves out of the equation and make solid, fact-based decisions , is precisely why there’s been so much written on problem-solving. Which creates its own set of problems. Whose method is best? How can you possibly sift through them all? Are we to have one person complete the entire problem-solving process by themselves or rely on a larger team to find answers to our most vexing challenges in the workplace ? Today, we’re going to make sense of it all. We’ll take a close look at nine top problem-solving methods. Then we’ll grab the best elements of all of them to give you a process that will have your team solving problems faster, with better results , and maybe with less sharp disagreement. Ready to dive in? Let’s go!
While there are loads of methods to choose from, we are going to focus on nine of the more common ones. You can use some of these problem-solving techniques reactively to solve a known issue or proactively to find more efficient or effective ways of performing tasks. If you want to explore other methods, check out this resource here . A helpful bit of advice here is to reassure people that you aren’t here to identify the person that caused the problem . You’re working to surface the issue, solve it and make sure it doesn’t happen again, regardless of the person working on the process. It can’t be understated how important it is to continually reassure people of this so that you get unfiltered access to information. Without this, people will often hide things to protect themselves . After all, nobody wants to look bad, do they? With that said, let’s get started...
Alex Osborn coined the term “Creative Problem Solving” in the 1940s with this simple four-step process:
Clarify : Explore the vision, gather data, and formulate questions.
Ideate : This stage should use brainstorming to generate divergent thinking and ideas rather than the random ideas normally associated with brainstorming.
Develop : Formulate solutions as part of an overall plan.
Implement : Put the plan into practice and communicate it to all parties.
Source: http://www.davidcooperrider.com/ai-process/ This method seeks, first and foremost, to identify the strengths in people and organizations and play to that “positive core” rather than focus our energies on improving weaknesses . It starts with an “affirmative topic,” followed by the “positive core (strengths).” Then this method delves into the following stages:
Discovery (fact-finding)
Dream (visioning the future)
Design (strategic purpose)
Destiny (continuous improvement)
3. “FIVE WHYS” METHOD
This method simply suggests that we ask “Why” at least five times during our review of the problem and in search of a fix. This helps us dig deeper to find the the true reason for the problem, or the root cause. Now, this doesn’t mean we just keeping asking the same question five times. Once we get an answer to our first “why”, we ask why to that answer until we get to five “whys”.
Using the “five whys” is part of the “Analyze” phase of Six Sigma but can be used with or without the full Six Sigma process.
Review this simple Wikipedia example of the 5 Whys in action:
The vehicle will not start. (the problem)
Why? - The battery is dead. (First why)
Why? - The alternator is not functioning. (Second why)
Why? - The alternator belt has broken. (Third why)
Why? - The alternator belt was well beyond its useful service life and not replaced. (Fourth why)
Why? - The vehicle was not maintained according to the recommended service schedule. (Fifth why, a root cause)
While many people have at least heard of Lean or Six Sigma, do we know what it is? Like many problem-solving processes, it has five main steps to follow.
Define : Clearly laying out the problem and soliciting feedback from those who are customers of the process is necessary to starting off on the right foot.
Measure : Quantifying the current state of the problem is a key to measuring how well the fix performed once it was implemented.
Analyze : Finding out the root cause of the problem (see number 5 “Root Cause Analysis” below) is one of the hardest and least explored steps of Six Sigma.
Improve : Crafting, executing, and testing the solution for measureable improvement is key. What doesn’t get implemented and measured really won’t make a difference.
Control : Sustaining the fix through a monitoring plan will ensure things continue to stay on track rather than being a short-lived solution.
Compared to other methods, you’ll more often find this technique in a reactive problem-solving mode, but it is helpful nonetheless. Put simply, it requires a persistent approach to finding the highest-level cause, since most reasons you’ll uncover for a problem don’t tell the whole story.
Most of the time, there are many factors that contributed to an issue. The main reason is often shrouded in either intentional or unintentional secrecy. Taking the time to drill down to the root of the issue is key to truly solving the problem.
6. DEMING-SHEWHART CYCLE: PLAN-DO-CHECK-ACT (PDCA)
Named for W. Edwards Deming and Walter A. Shewhart, this model follows a four-step process:
Plan: Establish goals and objectives at the outset to gain agreement. It’s best to start on a small scale in order to test results and get a quick win.
Do: This step is all about the implementation and execution of the solution.
Check: Study and compare actual to expected results. Chart this data to identify trends.
Act/Adjust: If the check phase showed different results, then adjust accordingly. If worse than expected, then try another fix. If the same or better than expected, then use that as the new baseline for future improvements.
7. 8D PROBLEM-SOLVING
While this is named “8D” for eight disciplines, there are actually nine , because the first is listed as step zero. Each of the disciplines represents a phase of this process. Its aim is to implement a quick fix in the short term while working on a more permanent solution with no recurring issues.
Prepare and Plan : Collecting initial information from the team and preparing your approach to the process is a necessary first step.
Form a Team : Select a cross-functional team of people, one leader to run meetings and the process, and one champion/sponsor who will be the final decision-maker.
Describe the Problem : Using inductive and deductive reasoning approaches, lay out the precise issue to be corrected.
Interim Containment Action : Determine if an interim solution needs to be implemented or if it can wait until the final fix is firmed up. If necessary, the interim action is usually removed once the permanent solution is ready for implementation.
Root Cause Analysis and Escape Point : Finding the root of the issue and where in the process it could’ve been found but was not will help identify where and why the issue happened.
Permanent Corrective Action : Incorporating key criteria into the solution, including requirements and wants, will help ensure buy-in from the team and your champion.
Implement and Validate the Permanent Corrective Action : Measuring results from the fix implemented validates it or sends the team back to the drawing board to identity a more robust solution.
Prevent Recurrence : Updating work procedure documents and regular communication about the changes are important to keep old habits in check.
Closure and Team Celebration : Taking time to praise the team for their efforts in resolving the problem acknowledges the part each person played and offers a way to move forward.
The US Army has been solving problems for more than a couple of centuries , so why not take a look at the problem-solving process they’ve refined over many years? They recommend this five step process:
Identify the Problem : Take time to understand the situation and define a scope and limitations before moving forward.
Gather Information : Uncover facts, assumptions, and opinions about the problem, and challenge them to get to the truth.
Develop Screening and Evaluation Criteria :
Five screening items should be questioned. Is it feasible, acceptable, distinguishable, and complete?
Evaluation criteria should have these 5 elements: short title, definition, unit of measure, benchmark, and formula.
Generate, Analyze, and Compare Possible Solutions : Most fixes are analyzed, but do you compare yours to one another as a final vetting method?
Choose a Solution and Implement : Put the fix into practice and follow up to ensure it is being followed consistently and having the desired effect.
Tim Hurson introduced this model in 2007 with his book, Think Better. It consists of the following six actions.
Ask "What is going on?" : Define the impact of the problem and the aim of its solution.
Ask "What is success?" : Spell out the expected outcome, what should not be in fix, values to be considered, and how things will be evaluated.
Ask "What is the question?" : Tailor questions to the problem type. Valuable resources can be wasted asking questions that aren’t truly relevant to the issue.
Generate answers : Prioritize answers that are the most relevant to solutions, without excluding any suggestion to present to the decision-makers.
Forge the solution : Refine the raw list of prioritized fixes, looking for ways to combine them for a more powerful solution or eliminate fixes that don’t fit the evaluation criteria.
Align resources: Identify resources, team, and stakeholders needed to implement and maintain the solution.
Now that we’ve reviewed a number of problem-solving methods, we’ve compiled the various steps into a straightforward, yet in-depth, s tep-by-step process to use the best of all methods.
1. DIG DEEP: IDENTIFY, DEFINE, AND CLARIFY THE ISSUE
“Elementary, my dear Watson,” you might say.
This is true, but we often forget the fundamentals before trying to solve a problem. So take some time to gain understanding of critical stakeholder’s viewpoints to clarify the problem and cement consensus behind what the issue really is.
Sometimes it feels like you’re on the same page, but minor misunderstandings mean you’re not really in full agreement.. It’s better to take the time to drill down on an issue before you get too far into solving a problem that may not be the exact problem . Which leads us to…
This part of the process involves identifying these three items :
What happened?
Why did it happen?
What process do we need to employ to significantly reduce the chances of it happening again ?
You’ll usually need to sort through a series of situations to find the primary cause. So be careful not to stop at the first cause you uncover . Dig further into the situation to expose the root of the issue. We don’t want to install a solution that only fixes a surface-level issue and not the root. T here are typically three types of causes :
Physical: Perhaps a part failed due to poor design or manufacturing.
Human error: A person either did something wrong or didn’t do what needed to be done.
Organizational: This one is mostly about a system, process, or policy that contributed to the error .
When searching for the root cause, it is important to ensure people that you aren’t there to assign blame to a person but rather identify the problem so a fix can prevent future issues.
3. PRODUCE A VARIETY OF SOLUTION OPTIONS
So far, you’ve approached the problem as a data scientist, searching for clues to the real issue. Now, it’s important to keep your eyes and ears open, in case you run across a fix suggested by one of those involved in the process failure. Because they are closest to the problem, they will often have an idea of how to fix things. In other cases, they may be too close, and unable to see how the process could change.
The bottom line is to solicit solution ideas from a variety of sources , both close to and far away from the process you’re trying to improve.
You just never know where the top fix might come from!
4. FULLY EVALUATE AND SELECT PLANNED FIX(ES)
Evaluating solutions to a defined problem can be tricky since each one will have cost, political, or other factors associated with it. Running each fix through a filter of cost and impact is a vital step toward identifying a solid solution and hopefully settling on the one with the highest impact and low or acceptable cost.
Categorizing each solution in one of these four categoriescan help teams sift through them:
High Cost/Low Impact: Implement these last, if at all, since t hey are expensive and won’t move the needle much .
Low Cost/Low Impact: These are cheap, but you won’t get much impact.
High Cost/High Impact: These can be used but should be second to the next category.
Low Cost/High Impact: Getting a solid “bang for your buck” is what these fixes are all about. Start with these first .
5. DOCUMENT THE FINAL SOLUTION AND WHAT SUCCESS LOOKS LIKE
Formalize a document that all interested parties (front-line staff, supervisors, leadership, etc.) agree to follow. This will go a long way towards making sure everyone fully understands what the new process looks like, as well as what success will look like .
While it might seem tedious, try to be overly descriptive in the explanation of the solution and how success will be achieved. This is usually necessary to gain full buy-in and commitment to continually following the solution. We often assume certain things that others may not know unless we are more explicit with our communications.
6. SUCCESSFULLY SELL AND EXECUTE THE FIX
Arriving at this stage in the process only to forget to consistently apply the solution would be a waste of time, yet many organizations fall down in the execution phase . Part of making sure that doesn’t happen is to communicate the fix and ask for questions multiple times until all parties have a solid grasp on what is now required of them.
One often-overlooked element of this is the politics involved in gaining approval for your solution. Knowing and anticipating objections of those in senior or key leadership positions is central to gaining buy-in before fix implementation.
7. RINSE AND REPEAT: EVALUATE, MONITOR, AND FOLLOW UP
Next, doing check-ins with the new process will ensure that the solution is working (or identity if further reforms are necessary) . You’ll also see if the measure of predefined success has been attained (or is making progress in that regard).
Without regularly monitoring the fix, you can only gauge the success or failure of the solution by speculation and hearsay. And without hard data to review, most people will tell their own version of the story.
8. COLLABORATIVE CONTINGENCIES, ITERATION, AND COURSE CORRECTION
Going into any problem-solving process, we should take note that we will not be done once the solution is implemented (or even if it seems to be working better at the moment). Any part of any process will always be subject to the need for future iterations and course corrections . To think otherwise would be either foolish or naive.
There might need to be slight, moderate, or wholesale changes to the solution previously implemented as new information is gained, new technologies are discovered, etc.
Want to test your problem-solving skills?
Take a look at these twenty case study scenario exercises to see how well you can come up with solutions to these problems.
Still have a desire to discover more about solving problems?
Check out these 14 articles and books...
1. THE LEAN SIX SIGMA POCKET TOOLBOOK: A QUICK REFERENCE GUIDE TO NEARLY 100 TOOLS FOR IMPROVING QUALITY AND SPEED
This book is like a Bible for Lean Six Sigma , all in a pocket-sized package.
2. SOME SAGE PROBLEM SOLVING ADVICE
The American Society for Quality has a short article on how it’s important to focus on the problem before searching for a solution.
3. THE SECRET TO BETTER PROBLEM SOLVING: HARVARD BUSINESS REVIEW
Wondering if you are solving the right problems? Check out this Harvard Business Review article.
Looking for a fun and easy problem-solving book that was written by a McKinsey consultant? Take a look!
5. THE BASICS OF CREATIVE PROBLEM SOLVING – CPS
If you want a deeper dive into the seven steps of Creative Problem Solving , see this article.
6. APPRECIATIVE INQUIRY : A POSITIVE REVOLUTION IN CHANGE
Appreciative Inquiry has been proven effective in organizations ranging from Roadway Express and British Airways to the United Nations and the United States Navy. Review this book to join the positive revolution.
7. PROBLEM SOLVING: NINE CASE STUDIES AND LESSONS LEARNED
The Seattle Police Department has put together nine case studies that you can practice solving . While they are about police work, they have practical application in the sleuthing of work-related problems.
8. ROOT CAUSE ANALYSIS : THE CORE OF PROBLEM SOLVING AND CORRECTIVE ACTION
Need a resource to delve further into Root Cause Analysis? Look no further than this book for answers to your most vexing questions .
9. SOLVING BUSINESS PROBLEMS : THE CASE OF POOR FRANK
This solid case study illustrates the complexities of solving problems in business.
10. THE 8-DISCIPLINES PROBLEM SOLVING METHODOLOGY
Learn all about the “8Ds” with this concise primer.
11. THE PROBLEM-SOLVING PROCESS THAT PREVENTS GROUPTHINK HBR
Need to reduce groupthink in your organization’s problem-solving process ? Check out this article from the Harvard Business Review.
12. THINK BETTER : AN INNOVATOR'S GUIDE TO PRODUCTIVE THINKING
Tim Hurson details his own Productive Thinking Model at great length in this book from the author.
13. 5 STEPS TO SOLVING THE PROBLEMS WITH YOUR PROBLEM SOLVING INC MAGAZINE
This simple five-step process will help you break down the problem, analyze it, prioritize solutions, and sell them internally.
14. CRITICAL THINKING : A BEGINNER'S GUIDE TO CRITICAL THINKING, BETTER DECISION MAKING, AND PROBLEM SOLVING!
There's a lot to take in here, but following some of these methods are sure to improve your problem-solving process. However, if you really want to take problem-solving to the next level, InitiativeOne can come alongside your team to help you solve problems much faster than you ever have before.
There are several parts to this leadership transformation process provided by InitiativeOne, including a personal profile assessment, cognitive learning, group sessions with real-world challenges, personal discovery, and a toolkit to empower leaders to perform at their best.
There are really only two things stopping good teams from being great. One is how they make decisions and two is how they solve problems. Contact us today to grow your team’s leadership performance by making decisions and solving problems more swiftly than ever before!
Does Your Leadership Deserve Two Thumbs Up?
3 Ways to Harness the Power of Inspiration
Leadership Self-Check
Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.
The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything they can about the issue and then using factual knowledge to come up with a solution. In other instances, creativity and insight are the best options.
It is not necessary to follow problem-solving steps sequentially, It is common to skip steps or even go back through steps multiple times until the desired solution is reached.
In order to correctly solve a problem, it is often important to follow a series of steps. Researchers sometimes refer to this as the problem-solving cycle. While this cycle is portrayed sequentially, people rarely follow a rigid series of steps to find a solution.
The following steps include developing strategies and organizing knowledge.
While it may seem like an obvious step, identifying the problem is not always as simple as it sounds. In some cases, people might mistakenly identify the wrong source of a problem, which will make attempts to solve it inefficient or even useless.
Some strategies that you might use to figure out the source of a problem include :
After the problem has been identified, it is important to fully define the problem so that it can be solved. You can define a problem by operationally defining each aspect of the problem and setting goals for what aspects of the problem you will address
At this point, you should focus on figuring out which aspects of the problems are facts and which are opinions. State the problem clearly and identify the scope of the solution.
After the problem has been identified, it is time to start brainstorming potential solutions. This step usually involves generating as many ideas as possible without judging their quality. Once several possibilities have been generated, they can be evaluated and narrowed down.
The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual's unique preferences. Common problem-solving strategies include heuristics and algorithms.
Heuristics are often best used when time is of the essence, while algorithms are a better choice when a decision needs to be as accurate as possible.
Before coming up with a solution, you need to first organize the available information. What do you know about the problem? What do you not know? The more information that is available the better prepared you will be to come up with an accurate solution.
When approaching a problem, it is important to make sure that you have all the data you need. Making a decision without adequate information can lead to biased or inaccurate results.
Of course, we don't always have unlimited money, time, and other resources to solve a problem. Before you begin to solve a problem, you need to determine how high priority it is.
If it is an important problem, it is probably worth allocating more resources to solving it. If, however, it is a fairly unimportant problem, then you do not want to spend too much of your available resources on coming up with a solution.
At this stage, it is important to consider all of the factors that might affect the problem at hand. This includes looking at the available resources, deadlines that need to be met, and any possible risks involved in each solution. After careful evaluation, a decision can be made about which solution to pursue.
After selecting a problem-solving strategy, it is time to put the plan into action and see if it works. This step might involve trying out different solutions to see which one is the most effective.
It is also important to monitor the situation after implementing a solution to ensure that the problem has been solved and that no new problems have arisen as a result of the proposed solution.
Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies .
After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem. This evaluation might be immediate, such as checking the results of a math problem to ensure the answer is correct, or it can be delayed, such as evaluating the success of a therapy program after several months of treatment.
Once a problem has been solved, it is important to take some time to reflect on the process that was used and evaluate the results. This will help you to improve your problem-solving skills and become more efficient at solving future problems.
It is important to remember that there are many different problem-solving processes with different steps, and this is just one example. Problem-solving in real-world situations requires a great deal of resourcefulness, flexibility, resilience, and continuous interaction with the environment.
Hosted by therapist Amy Morin, LCSW, this episode of The Verywell Mind Podcast shares how you can stop dwelling in a negative mindset.
Follow Now : Apple Podcasts / Spotify / Google Podcasts
You can become a better problem solving by:
It's important to communicate openly and honestly with your partner about what's going on. Try to see things from their perspective as well as your own. Work together to find a resolution that works for both of you. Be willing to compromise and accept that there may not be a perfect solution.
Take breaks if things are getting too heated, and come back to the problem when you feel calm and collected. Don't try to fix every problem on your own—consider asking a therapist or counselor for help and insight.
If you've tried everything and there doesn't seem to be a way to fix the problem, you may have to learn to accept it. This can be difficult, but try to focus on the positive aspects of your life and remember that every situation is temporary. Don't dwell on what's going wrong—instead, think about what's going right. Find support by talking to friends or family. Seek professional help if you're having trouble coping.
Davidson JE, Sternberg RJ, editors. The Psychology of Problem Solving . Cambridge University Press; 2003. doi:10.1017/CBO9780511615771
Sarathy V. Real world problem-solving . Front Hum Neurosci . 2018;12:261. Published 2018 Jun 26. doi:10.3389/fnhum.2018.00261
By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."
Struggling to overcome challenges in your life? We all face problems, big and small, on a regular basis.
So how do you tackle them effectively? What are some key problem-solving strategies and skills that can guide you?
Effective problem-solving requires breaking issues down logically, generating solutions creatively, weighing choices critically, and adapting plans flexibly based on outcomes. Useful strategies range from leveraging past solutions that have worked to visualizing problems through diagrams. Core skills include analytical abilities, innovative thinking, and collaboration.
Want to improve your problem-solving skills? Keep reading to find out 17 effective problem-solving strategies, key skills, common obstacles to watch for, and tips on improving your overall problem-solving skills.
Problem-solving is the process of understanding an issue, situation, or challenge that needs to be addressed and then systematically working through possible solutions to arrive at the best outcome.
It involves critical thinking, analysis, logic, creativity, research, planning, reflection, and patience in order to overcome obstacles and find effective answers to complex questions or problems.
The ultimate goal is to implement the chosen solution successfully.
Problem-solving strategies are like frameworks or methodologies that help us solve tricky puzzles or problems we face in the workplace, at home, or with friends.
Imagine you have a big jigsaw puzzle. One strategy might be to start with the corner pieces. Another could be looking for pieces with the same colors.
Just like in puzzles, in real life, we use different plans or steps to find solutions to problems. These strategies help us think clearly, make good choices, and find the best answers without getting too stressed or giving up.
Knowing different problem-solving strategies is important because different types of problems often require different approaches to solve them effectively. Having a variety of strategies to choose from allows you to select the best method for the specific problem you are trying to solve.
This improves your ability to analyze issues thoroughly, develop solutions creatively, and tackle problems from multiple angles. Knowing multiple strategies also aids in overcoming roadblocks if your initial approach is not working.
Here are some reasons why you need to know different problem-solving strategies:
Knowing different ways to solve problems helps you tackle anything that comes your way, making life a bit easier and more fun!
Effective problem-solving strategies include breaking the problem into smaller parts, brainstorming multiple solutions, evaluating the pros and cons of each, and choosing the most viable option.
Critical thinking and creativity are essential in developing innovative solutions. Collaboration with others can also provide diverse perspectives and ideas.
By applying these strategies, you can tackle complex issues more effectively.
Now, consider a challenge you’re dealing with. Which strategy could help you find a solution? Here we will discuss key problem strategies in detail.
This strategy involves looking back at previous similar problems you have faced and the solutions that were effective in solving them.
It is useful when you are facing a problem that is very similar to something you have already solved. The main benefit is that you don’t have to come up with a brand new solution – you already know the method that worked before will likely work again.
However, the limitation is that the current problem may have some unique aspects or differences that mean your old solution is not fully applicable.
The ideal process is to thoroughly analyze the new challenge, identify the key similarities and differences versus the past case, adapt the old solution as needed to align with the current context, and then pilot it carefully before full implementation.
An example is using the same negotiation tactics from purchasing your previous home when putting in an offer on a new house. Key terms would be adjusted but overall it can save significant time versus developing a brand new strategy.
This involves gathering a group of people together to generate as many potential solutions to a problem as possible.
It is effective when you need creative ideas to solve a complex or challenging issue. By getting input from multiple people with diverse perspectives, you increase the likelihood of finding an innovative solution.
The main limitation is that brainstorming sessions can sometimes turn into unproductive gripe sessions or discussions rather than focusing on productive ideation —so they need to be properly facilitated.
The key to an effective brainstorming session is setting some basic ground rules upfront and having an experienced facilitator guide the discussion. Rules often include encouraging wild ideas, avoiding criticism of ideas during the ideation phase, and building on others’ ideas.
For instance, a struggling startup might hold a session where ideas for turnaround plans are generated and then formalized with financials and metrics.
This technique involves envisioning that the problem has already been solved and then working step-by-step backward toward the current state.
This strategy is particularly helpful for long-term, multi-step problems. By starting from the imagined solution and identifying all the steps required to reach it, you can systematically determine the actions needed. It lets you tackle a big hairy problem through smaller, reversible steps.
A limitation is that this approach may not be possible if you cannot accurately envision the solution state to start with.
The approach helps drive logical systematic thinking for complex problem-solving, but should still be combined with creative brainstorming of alternative scenarios and solutions.
An example is planning for an event – you would imagine the successful event occurring, then determine the tasks needed the week before, two weeks before, etc. all the way back to the present.
This method, named after author Rudyard Kipling, provides a framework for thoroughly analyzing a problem before jumping into solutions.
It consists of answering six fundamental questions: What, Where, When, How, Who, and Why about the challenge. Clearly defining these core elements of the problem sets the stage for generating targeted solutions.
The Kipling method enables a deep understanding of problem parameters and root causes before solution identification. By jumping to brainstorm solutions too early, critical information can be missed or the problem is loosely defined, reducing solution quality.
Answering the six fundamental questions illuminates all angles of the issue. This takes time but pays dividends in generating optimal solutions later tuned precisely to the true underlying problem.
The limitation is that meticulously working through numerous questions before addressing solutions can slow progress.
The best approach blends structured problem decomposition techniques like the Kipling method with spurring innovative solution ideation from a diverse team.
An example is using this technique after a technical process failure – the team would systematically detail What failed, Where/When did it fail, How it failed (sequence of events), Who was involved, and Why it likely failed before exploring preventative solutions.
This technique involves attempting various potential solutions sequentially until finding one that successfully solves the problem.
Trial and error works best when facing a concrete, bounded challenge with clear solution criteria and a small number of discrete options to try. By methodically testing solutions, you can determine the faulty component.
A limitation is that it can be time-intensive if the working solution set is large.
The key is limiting the variable set first. For technical problems, this boundary is inherent and each element can be iteratively tested. But for business issues, artificial constraints may be required – setting decision rules upfront to reduce options before testing.
Furthermore, hypothesis-driven experimentation is far superior to blind trial and error – have logic for why Option A may outperform Option B.
Examples include fixing printer jams by testing different paper tray and cable configurations or resolving website errors by tweaking CSS/HTML line-by-line until the code functions properly.
Heuristics refers to applying existing problem-solving formulas or frameworks rather than addressing issues completely from scratch.
This allows leveraging established best practices rather than reinventing the wheel each time.
It is effective when facing recurrent, common challenges where proven structured approaches exist.
However, heuristics may force-fit solutions to non-standard problems.
For example, a cost-benefit analysis can be used instead of custom weighting schemes to analyze potential process improvements.
Onethread allows teams to define, save, and replicate configurable project templates so proven workflows can be reliably applied across problems with some consistency rather than fully custom one-off approaches each time.
Try One thread
Experience One thread full potential, with all its features unlocked. Sign up now to start your 14-day free trial!
Insight is a problem-solving technique that involves waiting patiently for an unexpected “aha moment” when the solution pops into your mind.
It works well for personal challenges that require intuitive realizations over calculated logic. The unconscious mind makes connections leading to flashes of insight when relaxing or doing mundane tasks unrelated to the actual problem.
Benefits include out-of-the-box creative solutions. However, the limitations are that insights can’t be forced and may never come at all if too complex. Critical analysis is still required after initial insights.
A real-life example would be a writer struggling with how to end a novel. Despite extensive brainstorming, they feel stuck. Eventually while gardening one day, a perfect unexpected plot twist sparks an ideal conclusion. However, once written they still carefully review if the ending flows logically from the rest of the story.
This approach involves deconstructing a problem in reverse sequential order from the current undesirable outcome back to the initial root causes.
By mapping the chain of events backward, you can identify the origin of where things went wrong and establish the critical junctures for solving it moving ahead. Reverse engineering provides diagnostic clarity on multi-step problems.
However, the limitation is that it focuses heavily on autopsying the past versus innovating improved future solutions.
An example is tracing back from a server outage, through the cascade of infrastructure failures that led to it finally terminating at the initial script error that triggered the crisis. This root cause would then inform the preventative measure.
This technique defines the current problem state and the desired end goal state, then systematically identifies obstacles in the way of getting from one to the other.
By mapping the barriers or gaps, you can then develop solutions to address each one. This methodically connects the problem to solutions.
A limitation is that some obstacles may be unknown upfront and only emerge later.
For example, you can list down all the steps required for a new product launch – current state through production, marketing, sales, distribution, etc. to full launch (goal state) – to highlight where resource constraints or other blocks exist so they can be addressed.
Onethread allows dividing big-picture projects into discrete, manageable phases, milestones, and tasks to simplify execution just as problems can be decomposed into more achievable components. Features like dependency mapping further reinforce interconnections.
Using Onethread’s issues and subtasks feature, messy problems can be decomposed into manageable chunks.
This technique involves asking “Why did this problem occur?” and then responding with an answer that is again met with asking “Why?” This process repeats five times until the root cause is revealed.
Continually asking why digs deeper from surface symptoms to underlying systemic issues.
It is effective for getting to the source of problems originating from human error or process breakdowns.
However, some complex issues may have multiple tangled root causes not solvable through this approach alone.
An example is a retail store experiencing a sudden decline in customers. Successively asking why five times may trace an initial drop to parking challenges, stemming from a city construction project – the true starting point to address.
This involves analyzing a problem or proposed solution by categorizing internal and external factors into a 2×2 matrix: Strengths, Weaknesses as the internal rows; Opportunities and Threats as the external columns.
Systematically identifying these elements provides balanced insight to evaluate options and risks. It is impactful when evaluating alternative solutions or developing strategy amid complexity or uncertainty.
The key benefit of SWOT analysis is enabling multi-dimensional thinking when rationally evaluating options. Rather than getting anchored on just the upsides or the existing way of operating, it urges a systematic assessment through four different lenses:
Multiperspective analysis provides the needed holistic view of the balanced risk vs. reward equation for strategic decision making amid uncertainty.
However, SWOT can feel restrictive if not tailored and evolved for different issue types.
Teams should view SWOT analysis as a starting point, augmenting it further for distinct scenarios.
An example is performing a SWOT analysis on whether a small business should expand into a new market – evaluating internal capabilities to execute vs. risks in the external competitive and demand environment to inform the growth decision with eyes wide open.
This technique involves comparing the current state of performance, output, or results to the desired or expected levels to highlight shortfalls.
By quantifying the gaps, you can identify problem areas and prioritize address solutions.
Gap analysis is based on the simple principle – “you can’t improve what you don’t measure.” It enables facts-driven problem diagnosis by highlighting delta to goals, not just vague dissatisfaction that something seems wrong. And measurement immediately suggests improvement opportunities – address the biggest gaps first.
This data orientation also supports ROI analysis on fixing issues – the return from closing larger gaps outweighs narrowly targeting smaller performance deficiencies.
However, the approach is only effective if robust standards and metrics exist as the benchmark to evaluate against. Organizations should invest upfront in establishing performance frameworks.
Furthermore, while numbers are invaluable, the human context behind problems should not be ignored – quantitative versus qualitative gap assessment is optimally blended.
For example, if usage declines are noted during software gap analysis, this could be used as a signal to improve user experience through design.
A Gemba walk involves going to the actual place where work is done, directly observing the process, engaging with employees, and finding areas for improvement.
By experiencing firsthand rather than solely reviewing abstract reports, practical problems and ideas emerge.
The limitation is Gemba walks provide anecdotes not statistically significant data. It complements but does not replace comprehensive performance measurement.
An example is a factory manager inspecting the production line to spot jam areas based on direct reality rather than relying on throughput dashboards alone back in her office. Frontline insights prove invaluable.
This involves assessing the marketplace around a problem or business situation via five key factors: competitors, new entrants, substitute offerings, suppliers, and customer power.
Evaluating these forces illuminates risks and opportunities for strategy development and issue resolution. It is effective for understanding dynamic external threats and opportunities when operating in a contested space.
However, over-indexing on only external factors can overlook the internal capabilities needed to execute solutions.
A startup CEO, for example, may analyze market entry barriers, whitespace opportunities, and disruption risks across these five forces to shape new product rollout strategies and marketing approaches.
The Six Thinking Hats is a technique developed by Edward de Bono that encourages people to think about a problem from six different perspectives, each represented by a colored “thinking hat.”
The key benefit of this strategy is that it pushes team members to move outside their usual thinking style and consider new angles. This brings more diverse ideas and solutions to the table.
It works best for complex problems that require innovative solutions and when a team is stuck in an unproductive debate. The structured framework keeps the conversation flowing in a positive direction.
Limitations are that it requires training on the method itself and may feel unnatural at first. Team dynamics can also influence success – some members may dominate certain “hats” while others remain quiet.
A real-life example is a software company debating whether to build a new feature. The white hat focuses on facts, red on gut feelings, black on potential risks, yellow on benefits, green on new ideas, and blue on process. This exposes more balanced perspectives before deciding.
Onethread centralizes diverse stakeholder communication onto one platform, ensuring all voices are incorporated when evaluating project tradeoffs, just as problem-solving should consider multifaceted solutions.
Drawing out a problem involves creating visual representations like diagrams, flowcharts, and maps to work through challenging issues.
This strategy is helpful when dealing with complex situations with lots of interconnected components. The visuals simplify the complexity so you can thoroughly understand the problem and all its nuances.
Key benefits are that it allows more stakeholders to get on the same page regarding root causes and it sparks new creative solutions as connections are made visually.
However, simple problems with few variables don’t require extensive diagrams. Additionally, some challenges are so multidimensional that fully capturing every aspect is difficult.
A real-life example would be mapping out all the possible causes leading to decreased client satisfaction at a law firm. An intricate fishbone diagram with branches for issues like service delivery, technology, facilities, culture, and vendor partnerships allows the team to trace problems back to their origins and brainstorm targeted fixes.
An algorithm is a predefined step-by-step process that is guaranteed to produce the correct solution if implemented properly.
Using algorithms is effective when facing problems that have clear, binary right and wrong answers. Algorithms work for mathematical calculations, computer code, manufacturing assembly lines, and scientific experiments.
Key benefits are consistency, accuracy, and efficiency. However, they require extensive upfront development and only apply to scenarios with strict parameters. Additionally, human error can lead to mistakes.
For example, crew members of fast food chains like McDonald’s follow specific algorithms for food prep – from grill times to ingredient amounts in sandwiches, to order fulfillment procedures. This ensures uniform quality and service across all locations. However, if a step is missed, errors occur.
The problem-solving process typically includes defining the issue, analyzing details, creating solutions, weighing choices, acting, and reviewing results.
In the above, we have discussed several problem-solving strategies. For every problem-solving strategy, you have to follow these processes. Here’s a detailed step-by-step process of effective problem-solving:
The problem-solving process starts with identifying the problem. This step involves understanding the issue’s nature, its scope, and its impact. Once the problem is clearly defined, it sets the foundation for finding effective solutions.
Identifying the problem is crucial. It means figuring out exactly what needs fixing. This involves looking at the situation closely, understanding what’s wrong, and knowing how it affects things. It’s about asking the right questions to get a clear picture of the issue.
This step is important because it guides the rest of the problem-solving process. Without a clear understanding of the problem, finding a solution is much harder. It’s like diagnosing an illness before treating it. Once the problem is identified accurately, you can move on to exploring possible solutions and deciding on the best course of action.
Breaking down the problem is a key step in the problem-solving process. It involves dividing the main issue into smaller, more manageable parts. This makes it easier to understand and tackle each component one by one.
After identifying the problem, the next step is to break it down. This means splitting the big issue into smaller pieces. It’s like solving a puzzle by handling one piece at a time.
By doing this, you can focus on each part without feeling overwhelmed. It also helps in identifying the root causes of the problem. Breaking down the problem allows for a clearer analysis and makes finding solutions more straightforward.
Each smaller problem can be addressed individually, leading to an effective resolution of the overall issue. This approach not only simplifies complex problems but also aids in developing a systematic plan to solve them.
Coming up with potential solutions is the third step in the problem-solving process. It involves brainstorming various options to address the problem, considering creativity and feasibility to find the best approach.
After breaking down the problem, it’s time to think of ways to solve it. This stage is about brainstorming different solutions. You look at the smaller issues you’ve identified and start thinking of ways to fix them. This is where creativity comes in.
You want to come up with as many ideas as possible, no matter how out-of-the-box they seem. It’s important to consider all options and evaluate their pros and cons. This process allows you to gather a range of possible solutions.
Later, you can narrow these down to the most practical and effective ones. This step is crucial because it sets the stage for deciding on the best solution to implement. It’s about being open-minded and innovative to tackle the problem effectively.
Analyzing the possible solutions is the fourth step in the problem-solving process. It involves evaluating each proposed solution’s advantages and disadvantages to determine the most effective and feasible option.
After coming up with potential solutions, the next step is to analyze them. This means looking closely at each idea to see how well it solves the problem. You weigh the pros and cons of every solution.
Consider factors like cost, time, resources, and potential outcomes. This analysis helps in understanding the implications of each option. It’s about being critical and objective, ensuring that the chosen solution is not only effective but also practical.
This step is vital because it guides you towards making an informed decision. It involves comparing the solutions against each other and selecting the one that best addresses the problem.
By thoroughly analyzing the options, you can move forward with confidence, knowing you’ve chosen the best path to solve the issue.
Implementing and monitoring the solutions is the final step in the problem-solving process. It involves putting the chosen solution into action and observing its effectiveness, making adjustments as necessary.
Once you’ve selected the best solution, it’s time to put it into practice. This step is about action. You implement the chosen solution and then keep an eye on how it works. Monitoring is crucial because it tells you if the solution is solving the problem as expected.
If things don’t go as planned, you may need to make some changes. This could mean tweaking the current solution or trying a different one. The goal is to ensure the problem is fully resolved.
This step is critical because it involves real-world application. It’s not just about planning; it’s about doing and adjusting based on results. By effectively implementing and monitoring the solutions, you can achieve the desired outcome and solve the problem successfully.
Following a defined process to solve problems is important because it provides a systematic, structured approach instead of a haphazard one. Having clear steps guides logical thinking, analysis, and decision-making to increase effectiveness. Key reasons it helps are:
The problem-solving process is a powerful tool that can help us tackle any challenge we face. By following these steps, we can find solutions that work and learn important skills along the way.
Efficient problem-solving requires breaking down issues logically, evaluating options, and implementing practical solutions.
Key skills include critical thinking to understand root causes, creativity to brainstorm innovative ideas, communication abilities to collaborate with others, and decision-making to select the best way forward. Staying adaptable, reflecting on outcomes, and applying lessons learned are also essential.
With practice, these capacities will lead to increased personal and team effectiveness in systematically addressing any problem.
Let’s explore the powers you need to become a problem-solving hero!
Critical thinking and analytical skills are vital for efficient problem-solving as they enable individuals to objectively evaluate information, identify key issues, and generate effective solutions.
These skills facilitate a deeper understanding of problems, leading to logical, well-reasoned decisions. By systematically breaking down complex issues and considering various perspectives, individuals can develop more innovative and practical solutions, enhancing their problem-solving effectiveness.
Effective communication skills are essential for efficient problem-solving as they facilitate clear sharing of information, ensuring all team members understand the problem and proposed solutions.
These skills enable individuals to articulate issues, listen actively, and collaborate effectively, fostering a productive environment where diverse ideas can be exchanged and refined. By enhancing mutual understanding, communication skills contribute significantly to identifying and implementing the most viable solutions.
Strong decision-making skills are crucial for efficient problem-solving, as they enable individuals to choose the best course of action from multiple alternatives.
These skills involve evaluating the potential outcomes of different solutions, considering the risks and benefits, and making informed choices. Effective decision-making leads to the implementation of solutions that are likely to resolve problems effectively, ensuring resources are used efficiently and goals are achieved.
Planning and prioritization are key for efficient problem-solving, ensuring resources are allocated effectively to address the most critical issues first. This approach helps in organizing tasks according to their urgency and impact, streamlining efforts towards achieving the desired outcome efficiently.
Emotional intelligence enhances problem-solving by allowing individuals to manage emotions, understand others, and navigate social complexities. It fosters a positive, collaborative environment, essential for generating creative solutions and making informed, empathetic decisions.
Leadership skills drive efficient problem-solving by inspiring and guiding teams toward common goals. Effective leaders motivate their teams, foster innovation, and navigate challenges, ensuring collective efforts are focused and productive in addressing problems.
Time management is crucial in problem-solving, enabling individuals to allocate appropriate time to each task. By efficiently managing time, one can ensure that critical problems are addressed promptly without neglecting other responsibilities.
Data analysis skills are essential for problem-solving, as they enable individuals to sift through data, identify trends, and extract actionable insights. This analytical approach supports evidence-based decision-making, leading to more accurate and effective solutions.
Research skills are vital for efficient problem-solving, allowing individuals to gather relevant information, explore various solutions, and understand the problem’s context. This thorough exploration aids in developing well-informed, innovative solutions.
Becoming a great problem solver takes practice, but with these skills, you’re on your way to becoming a problem-solving hero.
Improving your problem-solving skills can make you a master at overcoming challenges. Learn from experts, practice regularly, welcome feedback, try new methods, experiment, and study others’ success to become better.
Improving problem-solving skills by learning from experts involves seeking mentorship, attending workshops, and studying case studies. Experts provide insights and techniques that refine your approach, enhancing your ability to tackle complex problems effectively.
To enhance your problem-solving skills, learning from experts can be incredibly beneficial. Engaging with mentors, participating in specialized workshops, and analyzing case studies from seasoned professionals can offer valuable perspectives and strategies.
Experts share their experiences, mistakes, and successes, providing practical knowledge that can be applied to your own problem-solving process. This exposure not only broadens your understanding but also introduces you to diverse methods and approaches, enabling you to tackle challenges more efficiently and creatively.
Improving problem-solving skills through practice involves tackling a variety of challenges regularly. This hands-on approach helps in refining techniques and strategies, making you more adept at identifying and solving problems efficiently.
One of the most effective ways to enhance your problem-solving skills is through consistent practice. By engaging with different types of problems on a regular basis, you develop a deeper understanding of various strategies and how they can be applied.
This hands-on experience allows you to experiment with different approaches, learn from mistakes, and build confidence in your ability to tackle challenges.
Regular practice not only sharpens your analytical and critical thinking skills but also encourages adaptability and innovation, key components of effective problem-solving.
Being open to feedback is like unlocking a secret level in a game. It helps you boost your problem-solving skills. Improving problem-solving skills through openness to feedback involves actively seeking and constructively responding to critiques.
This receptivity enables you to refine your strategies and approaches based on insights from others, leading to more effective solutions.
Learning new approaches and methodologies is like adding new tools to your toolbox. It makes you a smarter problem-solver. Enhancing problem-solving skills by learning new approaches and methodologies involves staying updated with the latest trends and techniques in your field.
This continuous learning expands your toolkit, enabling innovative solutions and a fresh perspective on challenges.
Experimentation is like being a scientist of your own problems. It’s a powerful way to improve your problem-solving skills. Boosting problem-solving skills through experimentation means trying out different solutions to see what works best. This trial-and-error approach fosters creativity and can lead to unique solutions that wouldn’t have been considered otherwise.
Analyzing competitors’ success is like being a detective. It’s a smart way to boost your problem-solving skills. Improving problem-solving skills by analyzing competitors’ success involves studying their strategies and outcomes. Understanding what worked for them can provide valuable insights and inspire effective solutions for your own challenges.
Facing obstacles when solving problems is common. Recognizing these barriers, like fear of failure or lack of information, helps us find ways around them for better solutions.
Fear of failure is like a big, scary monster that stops us from solving problems. It’s a challenge many face. Because being afraid of making mistakes can make us too scared to try new solutions.
How can we overcome this? First, understand that it’s okay to fail. Failure is not the opposite of success; it’s part of learning. Every time we fail, we discover one more way not to solve a problem, getting us closer to the right solution. Treat each attempt like an experiment. It’s not about failing; it’s about testing and learning.
Lack of information is like trying to solve a puzzle with missing pieces. It’s a big challenge in problem-solving. Because without all the necessary details, finding a solution is much harder.
How can we fix this? Start by gathering as much information as you can. Ask questions, do research, or talk to experts. Think of yourself as a detective looking for clues. The more information you collect, the clearer the picture becomes. Then, use what you’ve learned to think of solutions.
A fixed mindset is like being stuck in quicksand; it makes solving problems harder. It means thinking you can’t improve or learn new ways to solve issues.
How can we change this? First, believe that you can grow and learn from challenges. Think of your brain as a muscle that gets stronger every time you use it. When you face a problem, instead of saying “I can’t do this,” try thinking, “I can’t do this yet.” Look for lessons in every challenge and celebrate small wins.
Everyone starts somewhere, and mistakes are just steps on the path to getting better. By shifting to a growth mindset, you’ll see problems as opportunities to grow. Keep trying, keep learning, and your problem-solving skills will soar!
Jumping to conclusions is like trying to finish a race before it starts. It’s a challenge in problem-solving. That means making a decision too quickly without looking at all the facts.
How can we avoid this? First, take a deep breath and slow down. Think about the problem like a puzzle. You need to see all the pieces before you know where they go. Ask questions, gather information, and consider different possibilities. Don’t choose the first solution that comes to mind. Instead, compare a few options.
Feeling overwhelmed is like being buried under a mountain of puzzles. It’s a big challenge in problem-solving. When we’re overwhelmed, everything seems too hard to handle.
How can we deal with this? Start by taking a step back. Breathe deeply and focus on one thing at a time. Break the big problem into smaller pieces, like sorting puzzle pieces by color. Tackle each small piece one by one. It’s also okay to ask for help. Sometimes, talking to someone else can give you a new perspective.
Confirmation bias is like wearing glasses that only let you see what you want to see. It’s a challenge in problem-solving. Because it makes us focus only on information that agrees with what we already believe, ignoring anything that doesn’t.
How can we overcome this? First, be aware that you might be doing it. It’s like checking if your glasses are on right. Then, purposely look for information that challenges your views. It’s like trying on a different pair of glasses to see a new perspective. Ask questions and listen to answers, even if they don’t fit what you thought before.
Groupthink is like everyone in a group deciding to wear the same outfit without asking why. It’s a challenge in problem-solving. It means making decisions just because everyone else agrees, without really thinking it through.
How can we avoid this? First, encourage everyone in the group to share their ideas, even if they’re different. It’s like inviting everyone to show their unique style of clothes.
Listen to all opinions and discuss them. It’s okay to disagree; it helps us think of better solutions. Also, sometimes, ask someone outside the group for their thoughts. They might see something everyone in the group missed.
Overcoming obstacles in problem-solving requires patience, openness, and a willingness to learn from mistakes. By recognizing these barriers, we can develop strategies to navigate around them, leading to more effective and creative solutions.
The most common techniques include brainstorming, the 5 Whys, mind mapping, SWOT analysis, and using algorithms or heuristics. Each approach has its strengths, suitable for different types of problems.
There’s no one-size-fits-all strategy. The best approach depends on the problem’s complexity, available resources, and time constraints. Combining multiple techniques often yields the best results.
Improve your problem-solving skills by practicing regularly, learning from experts, staying open to feedback, and continuously updating your knowledge on new approaches and methodologies.
Yes, tools like mind mapping software, online courses on critical thinking, and books on problem-solving techniques can be very helpful. Joining forums or groups focused on problem-solving can also provide support and insights.
Common mistakes include jumping to conclusions without fully understanding the problem, ignoring valuable feedback, sticking to familiar solutions without considering alternatives, and not breaking down complex problems into manageable parts.
Mastering problem-solving strategies equips us with the tools to tackle challenges across all areas of life. By understanding and applying these techniques, embracing a growth mindset, and learning from both successes and obstacles, we can transform problems into opportunities for growth. Continuously improving these skills ensures we’re prepared to face and solve future challenges more effectively.
Onethread empowers you to plan, organise, and track projects with ease, ensuring you meet deadlines, allocate resources efficiently, and keep progress transparent.
By subscribing you agree to our Privacy Policy .
Giving modern marketing teams superpowers with short links that stand out.
© Copyright 2023 Onethread, Inc
How it works
Transform your enterprise with the scalable mindsets, skills, & behavior change that drive performance.
Explore how BetterUp connects to your core business systems.
We pair AI with the latest in human-centered coaching to drive powerful, lasting learning and behavior change.
Build leaders that accelerate team performance and engagement.
Unlock performance potential at scale with AI-powered curated growth journeys.
Build resilience, well-being and agility to drive performance across your entire enterprise.
Transform your business, starting with your sales leaders.
Unlock business impact from the top with executive coaching.
Foster a culture of inclusion and belonging.
Accelerate the performance and potential of your agencies and employees.
See how innovative organizations use BetterUp to build a thriving workforce.
Discover how BetterUp measurably impacts key business outcomes for organizations like yours.
Daring Leadership Institute: a groundbreaking partnership that amplifies Brené Brown's empirically based, courage-building curriculum with BetterUp’s human transformation platform.
Learn how 1:1 coaching works, who its for, and if it's right for you.
Accelerate your personal and professional growth with the expert guidance of a BetterUp Coach.
Types of Coaching
Navigate career transitions, accelerate your professional growth, and achieve your career goals with expert coaching.
Enhance your communication skills for better personal and professional relationships, with tailored coaching that focuses on your needs.
Find balance, resilience, and well-being in all areas of your life with holistic coaching designed to empower you.
Discover your perfect match : Take our 5-minute assessment and let us pair you with one of our top Coaches tailored just for you.
Research, expert insights, and resources to develop courageous leaders within your organization.
Best practices, research, and tools to fuel individual and business growth.
View on-demand BetterUp events and learn about upcoming live discussions.
The latest insights and ideas for building a high-performing workplace.
The online magazine that helps you understand tomorrow's workforce trends, today.
Innovative research featured in peer-reviewed journals, press, and more.
Founded in 2022 to deepen the understanding of the intersection of well-being, purpose, and performance
We're on a mission to help everyone live with clarity, purpose, and passion.
Join us and create impactful change.
Read the buzz about BetterUp.
Meet the leadership that's passionate about empowering your workforce.
For Business
For Individuals
Jump to section
What are the 5 steps to problem-solving, 10 effective problem-solving strategies, what skills do efficient problem solvers have, how to improve your problem-solving skills.
Problems come in all shapes and sizes — from workplace conflict to budget cuts.
Creative problem-solving is one of the most in-demand skills in all roles and industries. It can boost an organization’s human capital and give it a competitive edge.
Problem-solving strategies are ways of approaching problems that can help you look beyond the obvious answers and find the best solution to your problem .
Let’s take a look at a five-step problem-solving process and how to combine it with proven problem-solving strategies. This will give you the tools and skills to solve even your most complex problems.
Good problem-solving is an essential part of the decision-making process . To see what a problem-solving process might look like in real life, let’s take a common problem for SaaS brands — decreasing customer churn rates.
To solve this problem, the company must first identify it. In this case, the problem is that the churn rate is too high.
Next, they need to identify the root causes of the problem. This could be anything from their customer service experience to their email marketing campaigns. If there are several problems, they will need a separate problem-solving process for each one.
Let’s say the problem is with email marketing — they’re not nurturing existing customers. Now that they’ve identified the problem, they can start using problem-solving strategies to look for solutions.
This might look like coming up with special offers, discounts, or bonuses for existing customers. They need to find ways to remind them to use their products and services while providing added value. This will encourage customers to keep paying their monthly subscriptions.
They might also want to add incentives, such as access to a premium service at no extra cost after 12 months of membership. They could publish blog posts that help their customers solve common problems and share them as an email newsletter.
The company should set targets and a time frame in which to achieve them. This will allow leaders to measure progress and identify which actions yield the best results.
Perhaps you’ve got a problem you need to tackle. Or maybe you want to be prepared the next time one arises. Either way, it’s a good idea to get familiar with the five steps of problem-solving.
Use this step-by-step problem-solving method with the strategies in the following section to find possible solutions to your problem.
The first step is to know which problem you need to solve. Then, you need to find the root cause of the problem.
The best course of action is to gather as much data as possible, speak to the people involved, and separate facts from opinions.
Once this is done, formulate a statement that describes the problem. Use rational persuasion to make sure your team agrees .
Identifying the problem allows you to see which steps need to be taken to solve it.
First, break the problem down into achievable blocks. Then, use strategic planning to set a time frame in which to solve the problem and establish a timeline for the completion of each stage.
At this stage, the aim isn’t to evaluate possible solutions but to generate as many ideas as possible.
Encourage your team to use creative thinking and be patient — the best solution may not be the first or most obvious one.
Use one or more of the different strategies in the following section to help come up with solutions — the more creative, the better.
Once you’ve generated potential solutions, narrow them down to a shortlist. Then, evaluate the options on your shortlist.
There are usually many factors to consider. So when evaluating a solution, ask yourself the following questions:
Once you’ve identified your solution and got buy-in from your team, it’s time to implement it.
But the work doesn’t stop there. You need to monitor your solution to see whether it actually solves your problem.
Request regular feedback from the team members involved and have a monitoring and evaluation plan in place to measure progress.
If the solution doesn’t achieve your desired results, start this step-by-step process again.
There are many different ways to approach problem-solving. Each is suitable for different types of problems.
The most appropriate problem-solving techniques will depend on your specific problem. You may need to experiment with several strategies before you find a workable solution.
Here are 10 effective problem-solving strategies for you to try:
Let’s break each of these down.
It might seem obvious, but if you’ve faced similar problems in the past, look back to what worked then. See if any of the solutions could apply to your current situation and, if so, replicate them.
The more people you enlist to help solve the problem, the more potential solutions you can come up with.
Use different brainstorming techniques to workshop potential solutions with your team. They’ll likely bring something you haven’t thought of to the table.
Working backward is a way to reverse engineer your problem. Imagine your problem has been solved, and make that the starting point.
Then, retrace your steps back to where you are now. This can help you see which course of action may be most effective.
This is a method that poses six questions based on Rudyard Kipling’s poem, “ I Keep Six Honest Serving Men .”
Answering these questions can help you identify possible solutions.
Sometimes it can be difficult to visualize all the components and moving parts of a problem and its solution. Drawing a diagram can help.
This technique is particularly helpful for solving process-related problems. For example, a product development team might want to decrease the time they take to fix bugs and create new iterations. Drawing the processes involved can help you see where improvements can be made.
A trial-and-error approach can be useful when you have several possible solutions and want to test them to see which one works best.
Finding the best solution to a problem is a process. Remember to take breaks and get enough rest . Sometimes, a walk around the block can bring inspiration, but you should sleep on it if possible.
A good night’s sleep helps us find creative solutions to problems. This is because when you sleep, your brain sorts through the day’s events and stores them as memories. This enables you to process your ideas at a subconscious level.
If possible, give yourself a few days to develop and analyze possible solutions. You may find you have greater clarity after sleeping on it. Your mind will also be fresh, so you’ll be able to make better decisions.
Getting input from a group of people can help you find solutions you may not have thought of on your own.
For solo entrepreneurs or freelancers, this might look like hiring a coach or mentor or joining a mastermind group.
For leaders , it might be consulting other members of the leadership team or working with a business coach .
It’s important to recognize you might not have all the skills, experience, or knowledge necessary to find a solution alone.
The Pareto principle — also known as the 80/20 rule — can help you identify possible root causes and potential solutions for your problems.
Although it’s not a mathematical law, it’s a principle found throughout many aspects of business and life. For example, 20% of the sales reps in a company might close 80% of the sales.
You may be able to narrow down the causes of your problem by applying the Pareto principle. This can also help you identify the most appropriate solutions.
Every situation is different, and the same solutions might not always work. But by keeping a record of successful problem-solving strategies, you can build up a solutions toolkit.
These solutions may be applicable to future problems. Even if not, they may save you some of the time and work needed to come up with a new solution.
Improving problem-solving skills is essential for professional development — both yours and your team’s. Here are some of the key skills of effective problem solvers:
And they see problems as opportunities. Everyone is born with problem-solving skills. But accessing these abilities depends on how we view problems. Effective problem-solvers see problems as opportunities to learn and improve.
Ready to work on your problem-solving abilities? Get started with these seven tips.
One of the best ways to improve your problem-solving skills is to learn from experts. Consider enrolling in organizational training , shadowing a mentor , or working with a coach .
Practice using your new problem-solving skills by applying them to smaller problems you might encounter in your daily life.
Alternatively, imagine problematic scenarios that might arise at work and use problem-solving strategies to find hypothetical solutions.
Often, the first solution you think of to solve a problem isn’t the most appropriate or effective.
Instead of thinking on the spot, give yourself time and use one or more of the problem-solving strategies above to activate your creative thinking.
Receiving feedback is always important for learning and growth. Your perception of your problem-solving skills may be different from that of your colleagues. They can provide insights that help you improve.
There are entire books written about problem-solving methodologies if you want to take a deep dive into the subject.
We recommend starting with “ Fixed — How to Perfect the Fine Art of Problem Solving ” by Amy E. Herman.
Tried-and-tested problem-solving techniques can be useful. However, they don’t teach you how to innovate and develop your own problem-solving approaches.
Sometimes, an unconventional approach can lead to the development of a brilliant new idea or strategy. So don’t be afraid to suggest your most “out there” ideas.
Do you have competitors who have already solved the problem you’re facing? Look at what they did, and work backward to solve your own problem.
For example, Netflix started in the 1990s as a DVD mail-rental company. Its main competitor at the time was Blockbuster.
But when streaming became the norm in the early 2000s, both companies faced a crisis. Netflix innovated, unveiling its streaming service in 2007.
If Blockbuster had followed Netflix’s example, it might have survived. Instead, it declared bankruptcy in 2010.
When facing a problem, it’s worth taking the time to find the right solution.
Otherwise, we risk either running away from our problems or headlong into solutions. When we do this, we might miss out on other, better options.
Use the problem-solving strategies outlined above to find innovative solutions to your business’ most perplexing problems.
If you’re ready to take problem-solving to the next level, request a demo with BetterUp . Our expert coaches specialize in helping teams develop and implement strategies that work.
Maximize your time and productivity with strategies from our expert coaches.
Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.
What are metacognitive skills examples in everyday life, 5 problem-solving questions to prepare you for your next interview, what is lateral thinking 7 techniques to encourage creative ideas, 31 examples of problem solving performance review phrases, learn what process mapping is and how to create one (+ examples), leadership activities that encourage employee engagement, can dreams help you solve problems 6 ways to try, how much do distractions cost 8 effects of lack of focus, the pareto principle: how the 80/20 rule can help you do more with less, thinking outside the box: 8 ways to become a creative problem solver, 8 brainstorming techniques to harness the power of teamwork, 3 problem statement examples and steps to write your own, contingency planning: 4 steps to prepare for the unexpected, stay connected with betterup, get our newsletter, event invites, plus product insights and research..
3100 E 5th Street, Suite 350 Austin, TX 78702
3,000,000+ delegates
15,000+ clients
1,000+ locations
01344203999 Available 24/7
Gain a deep understanding of the problem-solving process through our comprehensive exploration. We introduce you to the basics in "Introduction to Problem-Solving Process," delve into its key aspects and uncover the "Benefits of Problem-Solving Process." This blog will provide a valuable foundation for enhancing your problem-solving skills.
Exclusive 40% OFF
We ensure quality, budget-alignment, and timely delivery by our expert instructors.
In a business environment, coming across problems is a frequent phenomenon. Therefore, developing Problem Solving Process to solve these problems becomes essential. A systematic approach ensures a positive attitude in resolving them efficiently. The process can integrate unique attributes aligned with your strengths to assist in Problem Solving.
Thus, understanding how this Process works will enable you to create problem-solving methods suitable to your needs. Want to know how? Read this blog to understand Problem Solving Process in detail, the importance of developing processes and the significance of acquiring this fundamental skill.
Table of contents
1) What is a Problem Solving Process?
2) Steps of Problem Solving Process
3) Benefits of the Problem Solving Process
4) Creating your process for Problem Solving
5) Conclusion
Problem Solving Process can be defined as an essential analytical skill that enables individuals to identify, analyse, and devise effective solutions to various challenges. It acts as a guiding framework, facilitating logical and systematic approaches to tackle complex issues. After analysing the root causes of problems and evaluating potential options, individuals can make informed decisions and optimise outcomes.
By focusing on critical thinking and creativity, Problem Solving process fosters adaptability and resilience in the face of adversity. From personal dilemmas to professional difficulties, mastering the Problem Solving Process empowers individuals to navigate through uncertainties and achieve success.
Step 1: identify the problem .
Initiate the Problem Solving process by visualising the ideal scenario. Define the standard against which the current situation will be measured. Ask critical questions like, "If things were going perfectly, what would that look like?"
Further, determine the acceptable variation from the norm, considering factors like engineering precision or behavioural flexibility. Assess how much deviation is tolerable. This step sets the stage for a clear understanding of the problem's context and the criteria for an optimal outcome.
Understand the problem's urgency by identifying its stage: emergent, mature, or crisis. An emergent problem allows time for corrective action without immediate threats. At the same time, a mature problem causes more than minor damage, necessitating quick intervention. A crisis demands immediate correction due to severe repercussions. Thus, evaluating the potential damage guides decision-making and makes sure an appropriate level of urgency is assigned to the problem.
Craft a concise problem statement in a clear yet short manner. This concise articulation serves as a focal point for the problem-solving effort. Further, distribute the statement to the team for consensus, ensuring everyone involved agrees on the root cause. The critical question to ask here is, "Is your premise correct?" Validating the accuracy of the premise ensures a shared comprehension of the problem.
This step involves a thorough investigation to uncover the underlying issues and come up with targeted solutions. Delve into the root causes of the problem by asking a series of questions: who, what, when, why, how, and where. You can use the 5Why method or Fishbone Diagram to explore the factors that led to a departure from the set standards. Also, assess the possibility of solving the problem permanently while aligning with effective leadership principles.
This step emphasises the importance of exploring a range of possibilities before committing to a specific course of action. So, generate a list of diverse solutions beyond the initial perspective. Apply the One-third Plus One Rule for consensus-building, involving key stakeholders in the Decision-making Process. Further, rank solutions based on their efficiency, cost, and long-term value. Carefully select the most suitable solution, considering available resources and potential impacts.
Translate the chosen solution into action by creating an implementation plan. Outline responsibilities, timelines, and contingency measures to ensure a smooth execution. Moreover, clearly communicate team roles and track the solution's progress. This step involves strategic planning and coordination to bring the selected solution to completion. Also, anticipate potential deviations from the plan and establish mechanisms for prompt resolution.
Evaluate the solution's effectiveness by measuring and tracking results. Answer critical questions about its success, learning opportunities, and applicability to future challenges. This step involves a systematic assessment of the outcomes against the desired objectives. Insights gained from this evaluation contribute to continuous improvement and the refinement of Problem-solving Skills. The focus is on deriving meaningful conclusions and utilising them for continuous enhancement.
Increase productivity and efficiency; sign up for our Management Courses now!
Developing and implementing a Problem Solving Process brings significant benefits. Listed below are the benefits that develop during this Process:
Individuals develop and refine their analytical skills as they engage in the Problem Solving journey. This involves systematically examining complex situations, breaking them into manageable components, and comprehensively evaluating each element.
Through analysis, individuals gain a deeper understanding of the underlying factors contributing to the problem, leading to more precise and informed Problem Solving and Decision Making. Moreover, Problem Solving encourages individuals to gather relevant data, conduct research, and consider various perspectives. This can help enhance the accuracy and depth of their analysis.
Individuals and teams naturally encounter various challenges and uncertainties as they engage in Problem Solving activities. In response, they learn to identify, assess, and mitigate potential risks associated with different solutions.
This heightened risk management awareness allows for a more comprehensive evaluation of each proposed solution's possible consequences and likelihood of success. By carefully considering and addressing risks, decision-makers can make more informed and calculated choices, minimising potential adverse outcomes.
The Problem Solving Process serves as a catalyst for promoting creative thinking and unlocking innovative solutions to complex challenges. Individuals and teams engage in Problem Solving activities and are encouraged to explore various ideas and perspectives.
This fosters divergent thinking, allowing the generation of unconventional and imaginative solutions that may not be initially apparent. By challenging conventional norms and encouraging the exploration of alternative approaches, Problem Solving stimulates the creative faculties of the mind.
The Problem Solving Process significantly improves time management by instilling a structured approach to tackling challenges, promoting efficient decision-making, and cultivating a habit of prioritisation and productivity. Individuals and teams can better allocate time and resources as they break down complex problems into manageable steps.
Moreover, the Process encourages swift evaluation of potential solutions, ensuring timely progress. These skills become ingrained, enabling individuals and teams to meet deadlines and optimise productivity. By embracing this process, individuals can effectively manage time in various aspects of life and work.
The Problem Solving Process offers the invaluable benefit of reducing bias in decision-making. As individuals and teams work through problem-solving activities, they are compelled to approach challenges systematically and objectively. This structured approach encourages considering various perspectives and examining evidence and data without preconceived notions or personal biases.
Learn how the strength of teamwork can help the business; sign up for our Team Development Course now!
Below are the Problem Solving steps that can help you create a suitable process:
To create an effective Process for Problem Solving, it is crucial to evaluate the Problem Solving approach. Assess the success of previous solutions, identify areas for improvement, and gather feedback from team members. Further, adjust the Process based on insights gained, fostering continuous improvement and enhancing Problem Solving capabilities.
When creating a Problem Solving Process, it's essential to identify your strengths. Recognise the skills and expertise within your team and your talents. Leveraging these strengths will enable you to assign tasks effectively and collaborate efficiently. It will also help capitalise on your team's unique abilities to achieve successful Problem Solving outcomes.
To create an effective Problem Solving Process, research feasible strategies is vital. Explore various Problem Solving Techniques, methodologies, and best practices. Consider their applicability to your specific challenges and team dynamics. A well-informed approach ensures you adopt the most suitable strategies to tackle problems efficiently and achieve desired outcomes.
While creating a Problem Solving Process, it is crucial to encourage feedback. Foster an open and supportive environment for team members to freely share their thoughts and experiences. Valuable insights from diverse perspectives empower continuous improvement, refine Problem Solving strategies, and enhance overall effectiveness in resolving challenges successfully.
When creating your Problem Solving Process, testing and revising are essential steps. Implement the strategy in real-life scenarios to evaluate its effectiveness. Seek feedback from team members and superiors to examine strengths and areas for improvement. Make necessary adjustments to refine and optimise the process for better Problem Solving outcomes.
To create an effective Problem Solving Process, prioritise improving Problem Solving skills. Encourage continuous learning through workshops, training, and skill-building exercises—practice solving diverse problems to gain experience and confidence. By investing in skill development, individuals and teams can enhance their Problem Solving capabilities and achieve better outcomes in challenging situations.
Developing a well-defined and adaptive Problem Solving Process is crucial for navigating the complexities of life and work successfully. By fostering creativity, promoting collaboration, and continuously refining strategies, individuals and teams can approach challenges confidently and with agility, ultimately leading to improved problem resolution and overall success.
Unlock your potential with Problem-Solving training; sign up for our Problem Solving Training now!
Choosing the right Problem Solving tool hinges on the nature of issue. Mind mapping, a versatile visual tool, fosters idea generation by illustrating connections between concepts. The Fishbone diagram, on the other hand, systematically identifies potential problem causes. Starting with a horizontal line featuring the problem, branches extend like a fishbone, each representing a probable cause category. Subsequently, specific causes are brainstormed within each category.
The 7-diamond Problem Solving Process systematically addresses complex issues. The process unfolds through seven diamonds that include the following:
a) Diamond 1: Define the problem
b) Diamond 2: Gather data
c) Diamond 3: Analyse data
d) Diamond 4: Develop hypotheses
e) Diamond 5: Verify hypotheses
f) Diamond 6: Identify Root Cause
g) Diamond 7: Implement Solutions
The Knowledge Academy takes global learning to new heights, offering over 30,000 online courses across 490+ locations in 220 countries. This expansive reach ensures accessibility and convenience for learners worldwide.
Alongside our diverse Online Course Catalogue , encompassing 17 major categories, we go the extra mile by providing a plethora of free educational Online Resources like News updates, Blogs , videos, webinars, and interview questions. Tailoring learning experiences further, professionals can maximise value with customisable Course Bundles of TKA .
The Knowledge Academy’s Knowledge Pass , a prepaid voucher, adds another layer of flexibility, allowing course bookings over a 12-month period. Join us on a journey where education knows no bounds.
Fri 27th Sep 2024
Fri 29th Nov 2024
Fri 14th Feb 2025
Fri 16th May 2025
Fri 25th Jul 2025
Fri 29th Aug 2025
Fri 10th Oct 2025
Fri 28th Nov 2025
WHO WILL BE FUNDING THE COURSE?
My employer
By submitting your details you agree to be contacted in order to respond to your enquiry
Our biggest summer sale.
We cannot process your enquiry without contacting you, please tick to confirm your consent to us for contacting you about your enquiry.
By submitting your details you agree to be contacted in order to respond to your enquiry.
We may not have the course you’re looking for. If you enquire or give us a call on 01344203999 and speak to our training experts, we may still be able to help with your training requirements.
Or select from our popular topics
Press esc to close
Fill out your contact details below and our training experts will be in touch.
Fill out your contact details below
Thank you for your enquiry!
One of our training experts will be in touch shortly to go over your training requirements.
Back to Course Information
Fill out your contact details below so we can get in touch with you regarding your training requirements.
* WHO WILL BE FUNDING THE COURSE?
Preferred Contact Method
No preference
Back to course information
Fill out your training details below
Fill out your training details below so we have a better idea of what your training requirements are.
HOW MANY DELEGATES NEED TRAINING?
HOW DO YOU WANT THE COURSE DELIVERED?
Online Instructor-led
Online Self-paced
WHEN WOULD YOU LIKE TO TAKE THIS COURSE?
Next 2 - 4 months
WHAT IS YOUR REASON FOR ENQUIRING?
Looking for some information
Looking for a discount
I want to book but have questions
One of our training experts will be in touch shortly to go overy your training requirements.
Like many websites we use cookies. We care about your data and experience, so to give you the best possible experience using our site, we store a very limited amount of your data. Continuing to use this site or clicking “Accept & close” means that you agree to our use of cookies. Learn more about our privacy policy and cookie policy cookie policy .
We use cookies that are essential for our site to work. Please visit our cookie policy for more information. To accept all cookies click 'Accept & close'.
Great businesses don’t exist to simply grow and make money. Instead, they solve the world’s problems , from tiny issues to giant dilemmas. Problem-solving is essentially the main function of organizations. An effective organization will have systems and processes in place to reach their goals and solve problems. If a company has team members and leaders who have poor problem-solving skills, that means they’re ineffective at one of the core functions of a business.
What is the general process of problem-solving, 1. define the problem, 2. brainstorm possible solutions, 3. research several options.
After you’ve come up with several possible alternative solutions, pick two or three that seem the most promising using your analytical skills. Then you’ll need to buckle down and do some research to see which one to pursue. Conduct your research using primary and secondary resources.
In order to make the most objective decision:
When the right choice is made, and the solution is placed into the overall strategy, start developing an action plan . Lay out the “who,” “what,” “when,” “why,” and “how.” Visualize exactly what success looks like with this new plan. When working through the problem-solving process, write all the details down. This helps leaders construct action items and delegate them accordingly. Never leave this part of the process empty-handed. Your team needs a clear picture of expectations so they can properly implement the solution. And if everything works, you can use this problem-solving model in the future.
One of the best ways to discover the root cause of a problem is by utilizing the 5 Whys method. This strategy was developed by Sakichi Toyoda, founder of Toyota Industries. It’s as simple as it sounds. When a problem occurs, ask why it happened five times. In theory, the last answer should get to the heart of the issue.
When one engages in first principles thinking , they end up questioning what everyone just assumes to be true. It effectively removes those assumptions , breaking things down into their most basic elements that are probably true. It’s all about getting to that core foundation of truth and building out from there. Problem-solving skills should always include first principles thinking.
What to do when a problem feels too big to solve.
Tackling a problem that feels too big to solve requires a can-do, positive mindset. In order to improve your problem-solving, you’ll need to take remember these steps. Imagine what is possible instead of focusing on what seems impossible. As you do so, you’ll become skilled in solving all sorts of problems while also improving your decision-making.
Solving problems can be difficult. Mainly because most of the time, we’re not actually identifying the real problem. But problem identification can help.
Problem identification is a multi-step method that pinpoints and solves life’s difficult dilemmas. With problem identification, you identify the root cause of a problem, develop a detailed problem statement and implement an ideal solution. The problem identification process allows you to look deeply into the issues at hand. And it encourages you to create a solution that directly targets the problem at its source.
Of course, not all of life’s problems require a detailed identification process. But many times throughout your professional career and your personal life, you’ll run into issues that need some top-notch problem-solving skills.
Whether you’ve recently found yourself in a jam you can’t seem to wiggle out of, or you’re just preparing for the potential hurdles on your path, we’re here to help. Consider this 7-step problem identification process (plus a personal anecdote from Dean!) to help you solve issues effectively.
Before we dive into the definition of problem identity, let’s back up a bit. Why is problem identification important in the first place? Think about it this way: How many times have you seen a commercial for a product that boasts a “breakthrough solution,” only to discover the “solution” addresses the wrong problem?
From business software to kitchen appliances, the world is full of entrepreneurs bursting with ideas. But for these ideas to be successful, they must address a clear need, solving for it at its root. And more often than not, a company won’t do its due diligence in clearly defining the problem they’re attempting to solve or even consider why those issues need to be addressed.
Ultimately, these organizations miss opportunities, waste resources and end up pursuing initiatives that address a problem’s symptoms rather than its root cause. In the words of Dean Graziosi , they ultimately go faster than ever before, but they’re on a treadmill —not a ladder. Businesses need to become better at asking the right questions, so they can tackle the right problems to create products and services that address real issues .
This is where problem identification comes in!
A “problem identity” is a simple way of defining the obstacle at hand to better understand the goal to accomplish or issue to solve. Problem identification is how you can get to the heart of the issue, learn how the issue affects yourself or others and develop an effective solution. It’s a way for you and your business to climb the ladder and get off the treadmill— for good.
Of course, simple questions like picking coffee or tea in the morning don’t require expert-level problem-solving skills. But, there will be moments in life and in business when you’ll need to have a solid process for working through the obstacles standing in your way—even if you’re just having fun with friends.
Case in point: A fishing trip in the mountains Dean took with 10 close (and highly competitive) friends. What started began as a simple day of fly-fishing quickly turned into a day of problem-solving when the host of the trip announced a competition.
Teams of two would each tackle 8 individual fishing holes that were home to 6 different types of trout. The catch? Each team only had 20 minutes at each fishing hole to catch as many fish as possible.
The stakes were high: Points were given for each type of trout caught AND the size of the trout. Plus, the winner had bragging rights for the entire rest of the trip. Once Dean was paired with his partner, he knew it was go-time.
To win the competition, it was going to take some serious problem-solving.
Learn the ropes of what it takes to solve real-word problems with this 7-step problem-solving process, plus discover how Dean used problem-solving for the ultimate fishing trip bragging rights in the article below!
Problem-solving can be frustrating—especially if you’ve spent days on end brainstorming possible solutions. But before brainstorming solutions, you need to zoom all the way out and uncover the real problem. Problem identification requires that you look at the big picture first.
So, start by establishing why you need the solution. What is the basic need that must be addressed?
Here are some possible big-picture needs:
After deciding on the basic need, ask yourself who stands to benefit from the solution. If not you, then who? Is it your family, your colleagues, your students or a third party?
Then, picture your desired outcome. Will you be earning more money, elevating your family life or growing your business?
Think about why all of this matters to you. Like Dean says, “When you focus on the outcome rather than the obstacle, your life will never be the same.”
Sometimes, you realize that you’ve poured so much effort into finding a solution that you’ve lost sight of the real problem. By establishing the need that must be solved, you can keep track of your priorities. In Dean’s case, his priority in this situation was to win the competition.
Once you’ve established the need for a solution, ask yourself if the need falls in line with your core values. Your core values are your main principles in life. They’re the beliefs and qualities you use to navigate your personal and professional worlds.
Some common core values include:
Before moving forward with the problem-identification process, make sure that your reasoning for solving the problem matches your core values. The purpose of this step is to justify that the problem is worth your energy and attention, and that solving it would fit your character.
For Dean on his fishing trip, his desire to win was fueled by his core values. Dean’s grandfather, who was like a second dad to him, loved fishing and taught Dean to fly-fish as a child. Even though Dean hadn’t fly-fished in a while, it meant something to him—he was anchored to it. That desire to make his grandfather proud by flexing his fly-fishing skills pushed Dean to problem-solve his way to win.
For yourself, consider all of the desired benefits for solving your problem. Will the solution amplify your long-term goals? Does it feed into your purpose in life or the people you love, like Dean’s admiration for his grandfather? If the answer is yes, go ahead and move along to Step 3.
At Step 1, we started with the big picture. Now, it’s time to dive into the problem’s details. Think of this step as setting the stage for the potential solution. The problem’s details can lend a hand in creating the criteria your solution must meet.
Whether it’s your 1st, 4th or 400th time returning to the problem, ask yourself:
This is a great time to loop family, friends or colleagues into your problem analysis. You can combine your different thinking styles to create a list of details that could help shape a possible solution. For Dean standing riverside, this was a time to investigate how his other competitors were doing.
At fishing hole 1, no trout were biting—none, zero, zilch. So, he started analyzing the details of the situation. By fishing hole 2, Dean noticed that trout could see him approaching through the crystal clear water. By fishing hole 3, he realized that if he hid or crawled up to the fishing hole to avoid the trout from seeing him, he can catch better fish.
Suddenly, fish were biting for Dean and not his other friends! As Dean was catching fish left and right, his friends were continuing to cast their lines as hard as possible, not understanding what was going wrong. Instead of problem-solving, they were running harder on the treadmill rather than joining Dean on the ladder.
That’s when Dean moved along to the next fishing hole and the next step of the problem-solving process.
Remember: You don’t have to have an answer to your problem just yet! The goal with Step 3 is to add context to the issue so you can construct a specific problem statement.
Ready for the fun part? Let’s create a problem statement! A problem statement is a short and sweet description of the issue that needs solving. Your statement should clearly outline the gap between the current state of the problem and how you’d ideally like the problem to be solved.
A problem statement uses the famous 5 W’s:
Ideally, your problem statement should tell you what the issue is, why it’s an issue and why it’s necessary to solve it.
Use all of the previous steps to construct your problem statement. For instance, the “who” in your statement can be the person who will benefit from the solution. The “why” can be the basic need or your core values that support the need.
It’s important for you to set the scene with a problem statement, the same way that Dean did on his fishing trip. Right at the start, he identified the problem and how his core values motivate him. He also realized that each of his competitors were equal to him: Every friend had the same fly rods, the same flies and the same fishing hole. So, he set forward with a way to brainstorm the best solution—just like you can!
The last step was a little fun, but this one is a lot of fun! In Step 5 of the problem identification process, you finally brainstorm the best solution for your specific problem.
There is only one rule in brainstorming: Don’t dismiss any ideas! With your detailed problem statement in mind, ask yourself what potential solutions would solve the issue. Then, write down every possible solution that comes to mind, without judgment.
Next, clearly outline the requirements that your solution must meet. Think about all the details it must solve for, and consider if there are any constraints on resources (time, money, people, etc.). Once you have your criteria, identify any fellow problem-solvers or stakeholders you should involve in the decision-making process.
Do they have any additional requirements the solution must meet? Can they think of any possible solutions? Bring them in to get their point of view, and record all the potential solutions they provide.
Now that you have a master list of possible solutions, it’s time to find the best one. Run each possibility through your criteria. Then, run it through the previous steps: Does the solution match the need? Does it align with your core values and what you stand for? Has anyone tried to implement this solution and failed?
For Dean, he combined his previous tactics of crawling up to the fishing hole with a new method he learned: Landing his bait right where the water in the river is churning to catch the attention of fish. He learned—just like you will—that after careful analysis, one solution reigns supreme.
You’ve almost reached the finish line! Once you’ve identified the most suitable solution, identify the necessary steps to implement it. Keep in mind that you don’t need to take this step alone. Tap in any fellow problem-solvers or stakeholders who can help put the plan in motion.
Think about how Dean finished out his competition: By the time he reached the second-to-last hole, he was combining all of the details he’d learned from his problem analysis to create the best possible solution. So much in fact, that he caught 13 fish in the last fishing hole alone!
So, follow suit with Dean and once you’ve made a plan for implementation, roll out the solution! Be sure to consider how you will evaluate your solution. How will you measure success? If you’re unsure, go back through the steps in the problem-identification process to remind yourself of what you’re trying to achieve.
Once you implement your solution, create a way to evaluate the impacts of your decision-making. Design your own case study or feedback loop, weighing what you thought the results would be vs. what really happened.
Ask yourself the same questions Dean asked himself, like “What did I do that worked?” Whatever worked, do more of it. Then ask yourself, “What did I do that didn’t work?” Change those things or throw them out entirely.
Next, create a flowchart of your methodology for future reference. Start documenting what’s working and magnify it. Realize what moves the needle and what makes an impact, and do more of that.
Feel free to share this resource with peers and students. That way, the next time a major problem comes your way, you can return to this process to find a clear path.
There’s nothing worse than getting sidetracked by a major roadblock—or in Dean’s case, losing to a group of amazing but ultra-competitive friends. Fortunately, this 7-step process of problem identification can turn heart-stopping problems into life-changing breakthroughs. When you take the time to better organize the issue, you can turn complex problems into actionable solutions, just like Dean.
Will you use this 7-step process to overcome a hurdle in your life?
Your text will go straight to dean’s personal cell—seriously, related posts, join now to the game has changed – virtual live event, how matthew mcconaughey taught me the art of livin’, 6 steps to achieving your ideal future, how to visualize your goals and stay motivated, 5 more ways to make your goals become reality, 5 ways to make your goals become reality, millionaire habits vs. dollar habits .
Take the 30 day Better Life challenge starting today.
Receive the latest tips via email.
Automated page speed optimizations for fast site performance
Building future workplaces
The ability to solve problems is a crucial skill in the modern workplace. It can make the difference between success and failure, and it can help you navigate the complexities of a fast-paced environment. But what exactly is effective problem solving? And how can you develop the skills needed to solve problems efficiently and effectively?
Effective problem solving involves several key steps that can help you identify the root cause of a problem, develop a plan of action, and implement that plan to achieve a successful outcome . Here are five simple steps you can take to develop your problem-solving skills and tackle any challenge that comes your way in the workplace.
Have you ever found yourself in a situation where you’re faced with a workplace problem, and you’re not sure where to start? Whether it’s a customer complaint, a team conflict, or a project delay, it’s essential to address it promptly to maintain productivity and morale. In this article, we’ll provide practical steps that can help you effectively solve problems at your workplace.
Step 1: Define the Problem
The first step in effective problem solving is to define the problem clearly. Take the time to analyze the issue and gather as much information as possible. It’s crucial to identify the cause of the problem and its impact on your team or organization. For example, if a team member is underperforming, it’s essential to understand the root cause of the issue and how it’s affecting the team’s productivity. Is it a lack of training, motivation, or resources? Are there external factors, such as personal issues or workload, that are affecting their performance?
Once you have a clear understanding of the problem, you can begin to develop a plan of action to address it. It’s important to involve all stakeholders in this process, including those who are directly affected by the problem, to ensure that you have a complete picture of the situation. Involving others in the process can also help you gain different perspectives and insights, which can be valuable in developing an effective solution.
Step 2: Brainstorm Possible Solutions
After identifying the problem, the next step is to brainstorm possible solutions. It’s important to be creative and come up with as many solutions as possible, even if they seem unrealistic or impractical. Brainstorming can be done individually or in a group setting, where team members can bounce ideas off each other. In a group setting, it’s important to create an open and safe environment where everyone feels comfortable sharing their ideas. Remember to focus on generating ideas, without evaluating or criticizing them during the brainstorming session.
Once you have a list of possible solutions, evaluate each one based on their feasibility, potential impact, and costs. It’s important to consider the pros and cons of each solution before selecting the most appropriate one. Keep in mind that the solution may not be perfect, but it should be the best one available given the resources and constraints. By considering different options, you can increase the chances of finding an effective solution that addresses the problem.
Step 3: Evaluate the Solutions
When evaluating the solutions, it’s important to keep an open mind and consider different perspectives. Seek feedback from other team members or colleagues who may have a different point of view. It’s also important to consider the long-term effects of each solution, rather than just the immediate impact. For instance, while changing the project scope may seem like a quick fix to a delayed project, it could cause further delays or even impact the project’s success in the long run.
During the evaluation process, it’s essential to prioritize solutions based on their impact on the problem and their feasibility. Consider the resources, time, and effort required to implement each solution. Some solutions may be quick fixes that can be implemented immediately, while others may require more planning and preparation. It’s important to choose a solution that addresses the problem effectively while also being feasible to implement within the given resources and timeframe.
It’s also important to remember that not all solutions may work as expected. Be prepared to modify or pivot to a different solution if the initial solution does not yield the desired results. Additionally, ensure that the chosen solution aligns with the company’s policies and values and does not violate any ethical standards.
Step 4: Implement the Solution
Implementing the chosen solution requires careful planning and execution. The team needs to work together to ensure that the solution is implemented smoothly and efficiently. The plan should include a timeline, specific tasks, and deadlines. Assigning roles and responsibilities to each team member is crucial to ensure that everyone understands their role in the implementation process.
Effective communication is also essential during the implementation phase. The team should communicate regularly to discuss progress, identify any obstacles, and adjust the plan if necessary. For example, if the team decides to implement a new customer service strategy, they should train the customer service team, provide them with the necessary tools, and communicate the new strategy to customers.
It’s also important to track the progress of the implementation to ensure that everything is on track. Regular check-ins can help identify any problems early on and provide an opportunity to address them before they become bigger issues.
Step 5: Monitor and Adjust
Monitoring and adjusting the solution is crucial in ensuring that the problem is fully resolved. It’s essential to track the progress of the solution and evaluate its effectiveness. If the solution is not working as planned, it’s important to adjust it accordingly. This step requires flexibility and open communication among team members.
For example, if the team decided to adjust the project timeline, they should monitor the progress regularly and make adjustments if necessary. They should also communicate any changes to the stakeholders involved in the project. If the new timeline is not working, the team should be open to making further adjustments, such as revising the project scope or adding more resources.
Feedback plays a vital role in this step. It’s important to gather feedback from team members and stakeholders to ensure that the solution is meeting their needs. Feedback can also help identify any potential issues that may arise and allow the team to address them promptly.
Learning from mistakes is also an important aspect of effective problem solving. Every problem presents an opportunity to learn and grow. By reflecting on the process and the outcome, team members can identify areas for improvement and apply them in future problem-solving situations.
So, there you have it – a five-step process to solve any workplace problem like a pro! Whether it’s a pesky customer complaint, a tricky team conflict, or a stubborn project delay, you can tackle it with ease.
Remember, the first step is to define the problem – analyze it, gather information, and understand the root cause. Next, brainstorm possible solutions, even if they seem unrealistic or impractical. Get creative and come up with as many solutions as possible!
After that, evaluate the solutions by identifying their pros and cons, and choose the one that’s most feasible and practical. Make sure to consider the potential risks and benefits of each solution. Then, it’s time to implement the most practical solution. Develop a plan, communicate it to everyone involved, and assign roles and responsibilities.
Last but not least, monitor the progress and adjust the solution if necessary. Keep track of the progress and be open to feedback. Remember, learning from your mistakes is the key to success!
So, the next time you face a workplace problem, take a deep breath and follow these simple steps. You’ll be able to find a solution that works for everyone and become a valuable asset to your team or organization. With effective problem solving skills, you can maintain productivity, boost morale, and achieve success!
If a reboot doesn't fix the error, run Startup Repair or open Safe Mode to delete recent Windows updates
When your computer fails to boot into Windows, you may see the “your PC did not start correctly” error. You can sometimes fix the problem by restarting the computer, but there are several other fixes if that doesn’t work.
Since there are so many causes of this error, fixing it involves checking each possibility in order. If your PC boots into Windows anytime, you can skip the rest of the steps and continue using your computer as usual.
Here’s how to fix the “your PC did not start correctly” error:
Restart your computer . When this error occurs, the first step is always to try restarting your computer. If your computer encounters a temporary problem, it will reboot, and Windows will start normally.
To restart your computer from the error screen, select Restart .
Use the Startup Repair Tool . Windows includes a repair tool that’s capable of automatically fixing a lot of problems that can prevent a computer from booting. If your computer failed to boot into Windows after restarting, try the Startup Repair Tool.
To use this tool from the error screen, select Advanced options > Troubleshoot > Advanced Options > Startup Repair . You’ll need to log into your user account and then allow the tool to do its job. When it’s done, try restarting and see if you’re able to boot into Windows.
Boot into Safe Mode to force Windows to load only the bare minimum of the necessary components to get the operating system up and running.
To do this from the error screen, go to Advanced options > Troubleshoot > Advanced options > Startup Settings > Restart .
If Safe Mode opens successfully, take this time to remove recently installed Windows updates that could be to blame for this startup error. Here's how:
Before you restart, you may want to back up your important data just in case there is a serious problem with your computer that could result in a loss of data.
Perform a System Restore . If the problem was caused by changes you, someone else, or an app made to your computer, System Restore can fix things by rolling back the recent changes.
This utility is available via Advanced options > System Restore from the error screen .
This option isn’t available if your computer has no restore points . Windows does create restore points during specific events like system updates, though, so you may have one even if you didn’t make it yourself.
Repair your Windows boot configuration data . If your boot configuration data is corrupt, that will prevent Windows from loading properly.
To do this from the error screen, go to Advanced options > Command Prompt , and then follow the steps in that link.
Reset your PC if you still can’t boot into Windows.
This might remove all of your data, depending on the method you choose. If you are able to boot into Safe Mode, consider doing that first so that you can back up your data.
If you still can’t boot after reinstalling Windows, or you aren’t able to install Windows, you may have a hardware failure that will require you to replace the faulty components. If your computer is still under warranty, contact the manufacturer for additional support.
This error indicates that something interrupted the Windows 11 boot process. The causes can include:
When your Windows-based PC freezes, it often displays a screen referred to as the Blue Screen of Death (sometimes referred to as BSoD). Microsoft officially calls it a Stop error; it displays the message your computer has encountered an error. It's called the Blue Screen of Death because the background color of the message was blue. Windows 11 has changed this color to black. When this error pops up, you typically restart your PC and then go back to what you were doing.
Restarting clears out the current working memory of a computer (RAM) and allows the computer to start over from when you last turned it on. Sometimes software leaves behind some information in memory that it shouldn't have, which then causes a conflict with other software. Also, sometimes files are temporarily corrupted or malformed, and when other software reads the file it gets an error it can't handle (it doesn't know what to do) and stops responding. We go into more detail in our Why Does Restarting Fix Many Computer Problems? article
Get the Latest Tech News Delivered Every Day
If he regains power, Donald Trump wants not only to revive some of the immigration policies criticized as draconian during his presidency, but expand and toughen them.
Donald Trump wants to reimpose a Covid 19-era policy of refusing asylum claims — this time basing that refusal on assertions that migrants carry other infectious diseases like tuberculosis. Credit... Doug Mills/The New York Times
Supported by
By Charlie Savage Maggie Haberman and Jonathan Swan
Former President Donald J. Trump is planning an extreme expansion of his first-term crackdown on immigration if he returns to power in 2025 — including preparing to round up undocumented people already in the United States on a vast scale and detain them in sprawling camps while they wait to be expelled.
The plans would sharply restrict both legal and illegal immigration in a multitude of ways.
Mr. Trump wants to revive his first-term border policies, including banning entry by people from certain Muslim-majority nations and reimposing a Covid 19-era policy of refusing asylum claims — though this time he would base that refusal on assertions that migrants carry other infectious diseases like tuberculosis.
He plans to scour the country for unauthorized immigrants and deport people by the millions per year.
To help speed mass deportations, Mr. Trump is preparing an enormous expansion of a form of removal that does not require due process hearings. To help Immigration and Customs Enforcement carry out sweeping raids, he plans to reassign other federal agents and deputize local police officers and National Guard soldiers voluntarily contributed by Republican-run states.
To ease the strain on ICE detention facilities, Mr. Trump wants to build huge camps to detain people while their cases are processed and they await deportation flights. And to get around any refusal by Congress to appropriate the necessary funds, Mr. Trump would redirect money in the military budget, as he did in his first term to spend more on a border wall than Congress had authorized.
We are having trouble retrieving the article content.
Please enable JavaScript in your browser settings.
Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.
Thank you for your patience while we verify access.
Already a subscriber? Log in .
Want all of The Times? Subscribe .
Advertisement
IMAGES
COMMENTS
Step 4 - Implement and Monitor the Solution. When you've decided on the best solution, it's time to put it into action. The fourth and final step in effective problem solving is to put the solution into action, monitor its progress, and make any necessary adjustments. To begin, implement the solution.
The problem-solving process typically includes the following steps: Identify the issue: Recognize the problem that needs to be solved. Analyze the situation: Examine the issue in depth, gather all relevant information, and consider any limitations or constraints that may be present. Generate potential solutions: Brainstorm a list of possible ...
The design thinking process is a problem-solving design methodology that helps you develop solutions in a human-focused way. Initially designed at Stanford's d.school, the five stage design thinking method can help solve ambiguous questions, or more open-ended problems. Learn how these five steps can help your team create innovative solutions ...
1. Define the problem. Diagnose the situation so that your focus is on the problem, not just its symptoms. Helpful problem-solving techniques include using flowcharts to identify the expected steps of a process and cause-and-effect diagrams to define and analyze root causes.. The sections below help explain key problem-solving steps.
The 7-Step Problem-Solving Process involves steps that guide you through the problem-solving process. The first step is to define the problem, followed by disaggregating the problem into smaller, more manageable parts. Next, you prioritize the features and create a work plan to address each. Then, you analyze each piece, synthesize the ...
The problem solving process typically includes: Pinpointing what's broken by gathering data and consulting with team members. Figuring out why it's not working by mapping out and troubleshooting the problem. Deciding on the most effective way to fix it by brainstorming and then implementing a solution. While skills like active listening ...
Problem solving in web development can often be a complex and time-consuming process. One helpful tool that can assist with this process is the web browser console. The web browser console is a feature found in most modern web browsers that allow developers to view messages, warnings, and errors generated by their web pages and applications.
7. Solution evaluation. 1. Problem identification. The first stage of any problem solving process is to identify the problem (s) you need to solve. This often looks like using group discussions and activities to help a group surface and effectively articulate the challenges they're facing and wish to resolve.
Using a problem solving process helps give structure to your problem solving efforts and focus on creating outcomes, rather than worrying about the format. Tools such as the seven-step problem solving process above are effective because not only do they feature steps that will help a team solve problems, they also develop skills along the way.
Creative problem solving (CPS) is a method of problem solving in which you approach a problem or challenge in an imaginative, innovative way. The goal of CPS is to come up with innovative solutions, make a decision, and take action quickly. Sidney Parnes and Alex Osborn are credited with developing the creative problem solving process in the 1950s.
4. Okay answer: My approach to problem-solving is to stay calm and reflective. I take a moment to step back, assess the situation objectively, and then determine what actions to take. I try to look at the problem from different angles to find the root cause and develop a strategy to resolve it.
Creative Problem-Solving Tools. While there are many useful tools in the creative problem-solving process, here are three you should know: Creating a Problem Story. One way to innovate is by creating a story about a problem to understand how it affects users and what solutions best fit their needs.
Discovery (fact-finding) Dream (visioning the future) Design (strategic purpose) Destiny (continuous improvement) 3. "FIVE WHYS" METHOD. The 5 Whys of Problem-Solving Method. This method simply suggests that we ask "Why" at least five times during our review of the problem and in search of a fix.
Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue. The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything ...
The Problem-Solving Process. The problem-solving process typically includes defining the issue, analyzing details, creating solutions, weighing choices, acting, and reviewing results. In the above, we have discussed several problem-solving strategies. For every problem-solving strategy, you have to follow these processes.
2. Break the problem down. Identifying the problem allows you to see which steps need to be taken to solve it. First, break the problem down into achievable blocks. Then, use strategic planning to set a time frame in which to solve the problem and establish a timeline for the completion of each stage. 3.
Step 3: Describe the problem. Craft a concise problem statement in a clear yet short manner. This concise articulation serves as a focal point for the problem-solving effort. Further, distribute the statement to the team for consensus, ensuring everyone involved agrees on the root cause.
Problem-solving is an important part of planning and decision-making. The process has much in common with the decision-making process, and in the case of complex decisions, can form part of the process itself. We face and solve problems every day, in a variety of guises and of differing complexity. Some, such as the resolution of a serious ...
Zoom Out: When facing a problem, zoom out to get a larger view of the bigger picture. This is another way to help you define the problem and pinpoint the root cause. Focus In: After defining the problem, focus all your attention on solving it. Concentrate your efforts, and don't stop until the problem is fixed.
A "problem identity" is a simple way of defining the obstacle at hand to better understand the goal to accomplish or issue to solve. Problem identification is how you can get to the heart of the issue, learn how the issue affects yourself or others and develop an effective solution. It's a way for you and your business to climb the ladder ...
The first step in effective problem solving is to define the problem clearly. Take the time to analyze the issue and gather as much information as possible. It's crucial to identify the cause of the problem and its impact on your team or organization. For example, if a team member is underperforming, it's essential to understand the root ...
Related: 10 Ideation Techniques for Problem-Solving. 4. Ask for support and feedback. Another way to build your problem-solving strategy is by asking your team for feedback. You can get ideas from mentors or colleagues on how they solve problems, or you can ask for feedback on a draft of your problem-solving process.
In insight problem-solving, the cognitive processes that help you solve a problem happen outside your conscious awareness. 4. Working backward. Working backward is a problem-solving approach often ...
Before you restart, you may want to back up your important data just in case there is a serious problem with your computer that could result in a loss of data. Perform a System Restore . If the problem was caused by changes you, someone else, or an app made to your computer, System Restore can fix things by rolling back the recent changes.
In a public reference to his plans, Mr. Trump told a crowd in Iowa in September: "Following the Eisenhower model, we will carry out the largest domestic deportation operation in American history."