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Home Mobile Android What to do if you see ‘Unfortunately Google Play Store has stopped’ errors in Android

What to do if you see ‘Unfortunately Google Play Store has stopped’ errors in Android

What to do if you see ‘Unfortunately Google Play Store has stopped’ errors in Android

The syncing that goes on between Android devices and Google is exceedingly helpful when it comes to losing your phone or dealing with a bricked device. You can quickly download all your settings from Google and be up and running with your new phone in minutes. But, sync can present its own set of challenges. One of which is the ‘Unfortunately Google Play Store has stopped’ error.

Fix ‘Unfortunately Google Play Store has stopped’ errors in Android

One advantage of Android over other device OS is that the error syntax usually tells you exactly what’s going on. This error is a case in point. So let’s begin our troubleshooting with the Google Play Store app.

  • Navigate to Settings and Apps.
  • Find the Google Play Store and tap it.
  • Tap Force Stop.
  • Navigate to Settings, Storage & USB and then tap Google Play services.
  • Tap Clear cache.
  • Reboot your device.

This is usually enough to stop the error. If it reappears, we might need to update Google Play manually or clear the Google Services cache. Google Play usually updates itself automatically, but occasionally it gets stuck and cannot download the newest version. We can fix that.

  • Download the latest version of Google Play from this website onto the device in question.
  • Run the update from the APK file and let it install.
  • Reboot your device if prompted and retest.

If that doesn’t work or you don’t want to manually update Google Play, we can reset the Google Services cache.

  • Navigate to Settings and then Apps.
  • Tap Google Services and tap Force Stop.

While the steps are similar to those above, Google Play Store and Google Play services are two different things. Clearing the cache on one does not affect the other, which is why we have to do them separately.

Finally, if that doesn’t work, boot your device into Safe Mode and see if the error appears there.

  • Hold down the power button on your device until you see the Power off box.
  • Tap and hold the Power off box until you see the Reboot to safe mode box.
  • Tap OK and let your phone reboot.
  • Test the device for a while to see if the error appears.

If you don’t see ‘Unfortunately Google Play Store has stopped’ errors in Safe Mode, it means an app you have installed is interfering with the Store. Begin removing apps from your device starting at the most recently installed. Remove them one at a time while in normal mode until the error stops. Then you know exactly what’s causing the error.

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Sep 21, 2016

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6 Ways to Fix Unfortunately Google Play Store Has Stopped Error

how to solve problem unfortunately google play store has stopped

App crash is one of the common problems on the Play Store with a display message saying “Unfortunately, Google Play Store has Stopped”. Sometimes, reopening the app can solve the problem but mostly, Play Store crashes every time you open it or try to download an app from it. If you are in a similar position, then here’s what you need to do.

Fix ‘Unfortunately, Google Play Store has Stopped’

Here are all the fixes I could find that could be causing this error. You can try them one step at a time and check out whether it solved the issue.

1. Restart Phone

Many problems and bugs can be solved by simply restarting your phone. So before moving forward, just do a quick restart of the device and check whether the problem is solved.

2. Check Data and Time

Having the wrong date and time may sometimes cause such problems. Though the probability of Google Play Store crashing because of the date and time is low, it mostly does not allow you to download any app. So, check it to make sure whether the date and time are correct or not.

To check, open system settings and search for “Date and Time”, and click on the result to open the “Date and time” Setting.

Date and Time settings in Android

Enable “Use network-provided time” and “Use network-provided time zone”. This automatically adjusts your date and time to the correct setting based on your location and network.

Enabling Network Provided Date and Time

Now check whether your problem is solved, if not continue to the next step.

3. Check the Storage Space of the Device

One of the common reasons for any app crash is the storage space and these apps don’t have enough memory to load in the RAM. Check for the storage space on your device. You can do that from the system settings by clicking on Storage.

opening storage settings on android

If you have at least 500MB of storage space, it’s fine. Or, make sure that you delete some stuff before opening the Play Store again. Check out the “ Files by Google ” app to free up junk files, duplicate files, memes, old screenshots, WhatsApp videos, installed APK files, large files, etc.

clearing junk files with files by google app

4. Update to Latest Version

If the problem is due to some bug, Google may have already released a fix for it. So updating the Play Store app can solve the problem. If you can open the Play Store app, tap on the three-dot menu and select settings.

Opening Play Store Settings

Scroll down and click on the Play Store version. This will scan for the latest version of the app if it is not already updated itself.

Updating Google Play Store manually

If you cannot open the Play Store at all, search for the latest version of the Google Play Store on APK Mirror website. Once downloaded APK file, sideload and install it. Now do a quick restart of the device and open the Play Store. Do you still get the ‘Unfortunately, Google Play Store has Stopped Working’ error?

5. Clear Data and Cache of Google Play Store

If the problem is not solved even by installing the latest version available, then try out clearing the data and cache of the Play Store app. Unlike other apps, even when you clear all the data, the only data you lose are the Play Store settings and preferences.

To clear the data and cache of the Play Store, open System settings and search for “Google Play Store” and open the App info result.

Opening Google Play Store App info settings

Open the “Storage & Cache” option and click on “Clear cache” icon to clear the cache files and then click on “Clear Storage” to clear the data (names may be different for different OEMs).

clearing data and cache of google play store

6. Uninstall Google Play Store Updates

Clearing the data works for the most part, but even then the problem arises, the only option you have left is to uninstall Google Play Store updates.

To do that, open the System Settings and search for “Google Play Store”. Click on the App info result.

Opening Google Play Store App Info Settings

Click on the three-dot menu icon at the top right corner and click on the “Uninstall updates” option. This will revert back your Play Store version to the original your phone came with. It will update again back to the latest version in a few minutes. By then, your problem should be solved.

uninstalling updates of google play store

Wrapping Up: Unfortunately, Google Store Stopped

Uninstalling updates should work irrespective of your problem. If not, you can also try removing your Google account and re-adding it as a final step.

The Play Store is your window to the app world. That’s how you discover, search, and install new apps and games. Not being able to open or access it can be frustrating. Especially, when you are in a hurry and need to access something quickly on the move. These are tried and tested solutions and should have worked.

Google Play Store is not the only place to download apps. We have compiled a list of 8 other platforms where you can download Android apps and sideload them.

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Ravi Teja KNTS

Tech Enthusiast & Cinephile by Nature | Writing about technology for 3+ years on TechWiser| Currently interested in AI, PWAs, Cloud, Ecosystems & Esthetics. But I keep changing my mind faster than Google's Messaging apps.

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How to Fix It When the Google Play Store Is Not Working

What to do when the Google Play Store won't open

how to solve problem unfortunately google play store has stopped

  • The University of Phoenix
  • Switching from iOS

The Google Play Store is your source for apps, games, and more on your Android mobile device. At times, you may attempt to open it, only to be met with Google Play Store errors instead, or you may not receive an error at all. If this happens, it's time to troubleshoot the Google Play Store not working.

The troubleshooting steps in this article apply to smartphones and tablets running Android 7.0 (Nougat) and newer. Some steps may vary depending on the model of your Android device.

Causes of the Google Play Store Not Working

Are you having trouble downloading apps? Is your Google Play Store crashing? The app may not be working due to a wide range of causes. For example, it may be your internet connection or a simple misfire inside the app. The causes vary depending on the underlying problem.

Before you do anything else, you can potentially solve any issue with your Android device, including Google Play Store issues by restarting your device . A restart can help your device reset itself and potentially fix any bug or misfire within the Google Play Store app.

How to Fix It When Google Play Store Is Not Working

If a restart doesn't solve your problem, it's time to continue troubleshooting.

Make sure the Google Play Store issue is on your end. You can check the status of the Google Play Store using services like Downdetector . If a current issue with Google Play has been reported, you'll have to wait it out.

Force Google Play Store to stop . Sometimes, your app may just need to be told to take a break. You can force your app to stop as a way to reset it on your device, then try opening Google Play again.

Check your internet and mobile data connections. For Google Play Store to work properly, you must have a solid internet or mobile data connection .

Try turning Airplane Mode on and off to help reset your connection.

Disable and enable time and date settings. Your Android device uses the time and date while running Google Play. If they're not working, it may cause underlying issues with the app. To do this, go to Settings > System > Date & Time . If Automatic Date & Time is enabled, disable it and enable it again.

Update Google Play Services . The Play Store may not work properly if Google Play Services isn't updated. Although a background app, it's essential for downloading and updating your apps and content.

Clear the Google Play Store cache and data. Clearing an app's cache and data helps it start over and will sometimes clear an invisible bug. To do this, go to Settings > Apps & notifications > See all apps , then tap Google Play Store . From there, tap Storage > Clear Cache > Clear data .

Instead of "Apps & notifications," you may see "Apps" or "Application Manager."

Uninstall Google Play Store updates . While you can't delete and reinstall the Google Play Store app, you can uninstall the updates, which takes your app back to the previous version. This can remove bugs in the current update.

Remember to restart your device after you uninstall the updates. Once your device powers back on, Google Play will update to the newest version. Then, you can try using Google Play again.

Check your list of disabled apps. If you have another app disabled that's interfering with Google Play, this may cause issues with your app. To find your disabled apps, go to Settings > Apps . If anything is disabled, simply tap the app, enable it, then try using Google Play again.

While you're here, ensure Downloads or Download manager is enabled. If it isn't, you might have trouble downloading apps from Google Play.

Remove your Google account from your device. You can remove your Google account and re-add it to see if there's an underlying issue with your account information.

You won't be able to access Google Play or other services like YouTube Music until you re-add your account. Make sure you know your account information prior to taking this step.

Perform a factory reset . If all else fails, you can reset your Android device back to factory settings.

Only perform a factory reset as a last resort. You'll lose all of your data and any downloaded content, so be sure to perform a backup before you move forward with a reset.

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13 Solutions to “Google Play Services Has Stopped” Error

Mehvish Mushtaq

Consider this scenario: you’re blissfully using your Android phone when you suddenly encounter the “Google Play Services has stopped” pop-up notification. Tapping on the “Close app” option doesn’t help much, as the problem reappears after some time. This article provides some of the easiest and most effective fixes to solve the error that occurs when Google Play Services has stopped.

What Is Google Play Services?

1. restart your phone, 2. set the correct date and time, 3. check whether you have enough storage, 4. clear cache and data, 5. disable google play services, 6. uninstall google play services, 7. manually update google play services, 8. grant the required permissions, 9. update all other apps, 10. update phone software, 11. disable google chrome, 12. enable download manager, 13. reset app preferences, frequently asked questions.

Also read: How to Fix Download Pending Error in Google Play App

Google Play Services acts as a bridge between the Play Store and the apps installed on your phone by managing various background tasks like push notifications, location access, security services, etc.

Without having a user interface or an app icon for the home screen or app drawer, Google Play Services runs in the background and works silently unless something messes with this core system software. Android apps rely heavily on Play Services, and any fault in these system services will have an impact on the normal functioning of your phone.

Let’s learn how to address this issue, starting with the easiest solution.

Also read: How to Fix Wi-Fi Authentication Error on Android

If there were a magical potion in the tech world, it would restart a troubled device. That’s how you should begin the troubleshooting process too. Restart your Android phone either by turning it off and on or using the Restart option.

The reason this works is that an app or a service might be messing up in Google Play Services. Simply closing the app wouldn’t do much, as it could be a background app or service. Restarting your phone wipes any crashed applications or errors from its memory, and you may find that Google Play Services works fine after a reboot.

Also read: How to Automatically Log Out of Your Google Account

Google advises that you must set the right date and time on your Android phone in order for different services, such as Google Play Services and Play Store, to work properly. Follow the steps listed below.

  • Navigate to “Settings → System (General Management) → Date & time” on your phone.
  • Enable the toggle next to “Set automatically” or “Use network-provided time” and “Use network-provided time zone.”

Google Play Services Check Date And Time

This problem mostly happens in older phones that have less storage space. Your phone needs to have sufficient storage to function peacefully. Inadequate storage capacity will create problems with Google Play Services too, as it won’t have enough bandwidth to communicate with other apps and perform the intended tasks. As a result, verify the available storage by going to “Settings → Storage.” If it’s low, check out these helpful ways to increase storage space .

Next, delete the cache and data for Google Play Services, Play Store, and System Web View apps. Don’t worry, doing so will not remove your personal information from any app. This fix will also be useful when troubleshooting other apps.

  • Open Settings on your Android phone.
  • Tap on “Apps” and “Google Play Services” under the “All apps” section.
  • Select “Storage,” then press the “Clear cache” button followed by the “Clear data” or “Clear storage” button.

Google Play Services Clear Cache Data

  • Restart your phone.

Similarly, clear the cache and data for the Play Store and System Web View.

Clearing cache and data should generally cure the issue with Play Services crashing, but if it doesn’t work, deactivate Play Services for a while.

  • In Settings, go to “Apps → Google Play Services.”
  • Tap on “Disable.”

Google Play Services Disable

  • Confirm the pop-up warning that appears on the screen.
  • Go back to “Settings → Apps → Google Play Services.”
  • Re-enable Google Play Services.

Google Play Services cannot be uninstalled entirely from your phone. However, you may remove its most recent updates, which will serve virtually the same purpose and, as a consequence, assist in resolving the Play Services not working issue.

To do so, navigate to “Settings → Apps → Google Play Services.” At the top, press the three-dot icon and select “Uninstall updates.”

Google Play Services Uninstall Updates

If you are unable to uninstall Play Services, you will need to disable Device admin apps first. Follow the instructions below:

  • Navigate to “Settings → Security → Find my device.”
  • Turn off the toggle to deactivate it.

Google Play Services Turn Off Find My Device

  • Uninstall Play Services as shown above and restart phone.
  • Check to see whether this resolves the issue of Play Services crashing. If everything is in order, re-enable Find my device .

When you uninstall Play Services, it removes its recent updates without affecting your installed apps, personal data, or phone settings. Your phone still has the app loaded and operating, but it is an earlier version.

Tip : try to re-install the System WebView app as well.

Under general circumstances, Play Services will update automatically when you enable it or uninstall its updates, provided you have a working Internet connection. However, manually upgrading Play Services may also occasionally help to resolve its problems.

  • To do so, go to “Settings → Apps → Google Play Services.”
  • Scroll down and tap on the “App details” option. You will be taken to the Play Services listing in the Play Store.
  • Tap on the “Update” button if available. You can reach this screen by clicking on this link as well.

Alternatively, download and install the Google Play Services APK file from APKMirror.com. You may wish to read our detailed tutorial on how to install Play Services through APK .

Google Play Services needs a plethora of permissions in order to function properly for itself and other Google apps. As a result, follow these instructions:

  • Navigate to “Settings → Apps → Google Play Services → Permissions.”
  • Check the area under the Denied section to ensure that nothing has been put there.

Google Play Services Permission

  • If you find something, allow the said permission.

If you can navigate to the Play Store amidst the storm of the crashing Google Play Services, try to install all the available app updates, especially Chrome and System WebView.

Before attempting the remedies listed below, please ensure that your phone is running the most recent software update. Navigate to “Settings -> System Update or Settings -> Software Update” and install any updates that are available.

It’s recommended that Android users, especially those having a Samsung Galaxy handset, disable the Google Chrome app to fix the problem with Google Play Services crashing. But before you do so, first enable sync in Chrome to back up your Chrome data to a Google account; otherwise, you will lose your bookmarks, passwords, and other information.

To disable Chrome, go to “Settings → Apps → Chrome.” Press the Disable button, restart the phone and enable it again.

Google Play Services Disable Chrome

If Download Manager is disabled on your device, that could also be responsible for causing this issue, as Google Play Services wouldn’t be able to update itself, Play Store, and other services. Google support also suggests clearing its cache and data when facing problems with Play Store or Play Services. To fix it, follow the instructions below:

  • Go to “Settings → Apps.”
  • Under the “See all apps” section, tap on the three-dot icon at the top and select “Show system apps.”
  • On Samsung Galaxy phones running One UI 3+, tap on the Sort icon next to Your apps and turn the toggle on for “Show system apps.”
  • Tap on Download Manager and press the Enable button, which will appear in place of the Disable button.

Google Play Services Enable Download Manage

Finally, try resetting all of your phone’s settings without erasing any data with a factory reset.

  • Open “Settings → System (or General Management) → Reset.”
  • Tap on “Reset app preferences” or “Reset all settings,” depending on the available option.

Google Play Services Reset Settings

1. What’s the difference between clear cache and clear data?

Clearing the cache deletes temporary files linked with apps, such as cached pictures, whereas clearing data deletes the app data. When selecting the latter option in apps, be cautious, as it may destroy your data.

For example, if you clean the data on WhatsApp, all of your chats will be deleted unless they have been backed up. Clearing the data for Instagram, on the other hand, will not remove your posts or conversations but will alter different settings, such as notifications, permission, and so on.

2. Is it safe to disable Google Play Services?

It’s okay if you’re only deactivating Google Play Services for a short time. However, in the long term, it will have a detrimental influence on your other apps (particularly Google apps) and services. We recommend deactivating it solely to resolve issues, then re-enabling it.

3. How do I fix the problem if the above solutions do not work?

If none of the suggested solutions address the Google Play Services error, you should perform a factory reset on your phone. However, make a backup of the data first so that you can easily restore it later. If the problem persists, you may need to reset your phone and set it up as a new device before reinstalling your apps. However, this is a nuclear option and should only be considered if everything else fails.

Providing that your problem with Google Play Services stopping has been resolved, read on to learn how to fix Google Play Services battery drain on your Android phone.

Also read: How to Fix Screen Overlay Detected Error on Android

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Mehvish Mushtaq

Mehvish is a tech lover from Kashmir. With a degree in computer engineering, she's always been happy to help anyone who finds technology challenging. She's been writing about technology for over six years, and her favorite topics include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, social media, and web apps.

iPhone with various apps on the screen

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Google Play Store not working? Here are some possible fixes

Google Play Store search on Nothing Phone 2

The Google Play Store is one of those apps we take for granted, mainly because it simply works as a mediator between Android smartphone users and their precious apps. Hell freezes and the sky falls once you encounter issues with the Google Play Store not working, though. How will you download that new app you have been desperately waiting for, or get the new update you’ve been hoping for? There’s no definite manual for fixing the Google Play Store, but we have compiled a set of tips and tricks that will most likely help.

QUICK ANSWER

To restart the Google Play Store, go to Settings > Apps > See all apps > Google Play Store > Force stop > OK . Then, relaunch the Google Play Store. This usually fixes most issues. You can also try restarting the phone, clearing the cache, and many other methods we'll go over in this tutorial. Keep reading to learn more about all these tips.

  • Is it down for you or everyone?
  • Force close the app
  • Turn on Airplane mode

Toggle Wi-Fi off and on

  • Restart your Wi-Fi router

Restart your phone

  • Wipe the app cache

Delete Google Play Store data

  • Check deleted apps
  • Check date and time settings
  • Remove or disconnect VPN
  • Uninstall the Play Store
  • Check Google Play Services
  • Remove and add your Google account
  • Check Play Store error codes
  • Factory reset the phone

Editor’s note: Some of the steps in this article were put together using a Google Pixel 7 running Android 14. Steps might differ depending on your hardware and software. 

Is the Google Play Store down?

Before you go through a bunch of steps attempting to fix a problem, make sure the problem isn’t with Google itself. The best way to do this is to head somewhere like the Down Detector to see if others are reporting issues. If enough people claim similar problems, it could be a temporary server issue that will fix itself with just a little patience.

You can also check the official Google Play Status Dashboard , but we feel it’s a bit less user-friendly, and it’s mostly made for developers.

Force close the Google Play Store

Sometimes, a simple force close is all you need when you have issues with the Google Play Store not working! You can do this by simply swiping away the Google Play Store on your multitasking app switcher. Or you could also do it through the Settings.

How to force close an app on Android:

  • Open the Settings app.
  • Go into Apps .
  • Select See all apps .
  • Tap on Google Play Store .
  • Hit Force stop .
  • Select OK .

How to force close an app on Android 1

Turn on airplane mode

I’m not sure how much this one helps, but I have heard plenty of people say that switching Airplane Mode on and off will help the Google Play Store get back on track. Hey, it’s not a complicated process, and it’s safe. Why not try, right?

How to turn on airplane mode:

  • Go into Network & internet .
  • Toggle Airplane mode on.

How to turn off Airplane mode 1

Just like with Airplane Mode, Wi-Fi could be the issue. Not to mention, your network may have simple connection issues. Toggle Wi-Fi on and off, and play around with the Google Play Store for a few. It just might help.

How to toggle Wi-Fi on/off:

  • Select Internet .
  • Toggle Wi-Fi .

How to turn on Wi Fi on Android 1

Restart your router

I have fixed a Wi-Fi issue or two by simply restarting my router. It may not always make sense, but give it a try, and you might affect the Wi-Fi magic enough to get things working again. Some routers allow restarting using an app, while others may have a physical button. If yours has neither, you can unplug the router’s power source, wait for about 30-60 seconds, and plug it back in.

Something as simple as a reboot might do the trick. We’ve found that doing this will solve most simple smartphone problems. This will take a minute or two, and might fix your issues.

How to restart an Android phone:

  • Press the power and volume up buttons simultaneously.
  • Tap on Restart .

How to restart Android 13 1

Wipe the Google Play Store cache

Cache memory is an incredible tool. The phone can reduce data usage and speed up loading times by storing data locally. This data would otherwise need to be downloaded every time you access a page, which is unnecessary if there are no changes. The bad part is that sometimes older data can pile up, and it can also misbehave. This is why it’s good to clear the cache occasionally.

How to wipe an app’s cache on Android:

  • Hit Storage & cache .
  • Select Clear cache .

How to wipe Google Play Store cache on Android 1

Is clearing the cache not enough? It’s time to bring out bigger guns and really clean things up. Access your Settings and go into the App Manager like you did to clear the cache to delete related data.

How to delete an app’s data on Android:

  • Select Clear storage .
  • Tap on Delete .

How to clear Google Play Store storage on Android 1 - How to get out of Safe Mode

Take a look at your disabled apps

Keep in mind that some apps need each other to work correctly. Especially when dealing with system apps like the Google Play Store. Have you disabled any apps recently? That could be the cause of your Play Store woes.

How to check disabled apps on Android:

  • If any apps are disabled, you’ll see a dropdown menu saying All apps . Tap on it and select Disabled apps .
  • Go into any apps that are disabled and tap on Enable .
  • Check if the Google Play Store is working.

How to check disabled apps on Android 1

Check your date and time settings

It may seem like a silly suggestion, but this can often cause many Google Play Store issues. This could be due to Google’s servers having trouble syncing with your date and time settings. Go back and put them on automatic, if they aren’t. If that isn’t helping, try to set your time and date as exact as possible. Just play around with the time and date settings a bit.

How to change the date and time settings on Android:

  • Go into System .
  • Select Date & time .
  • Toggle the Set time automatically toggle to get your time from the internet.
  • Alternatively, you can toggle it off and choose everything manually.
  • You can also go to the Time zone section and choose to Set automatically and Use location .

How to change the date and time settings on Android (1)

Remove VPN settings

Plenty of VPN users say they have encountered issues all over the board. Have you tried deactivating these (if you are using them)? If you’re using a VPN app, you can go into the app and turn off your secure connection. If you added the VPN manually, you can go into the settings and turn it off.

How to remove VPN settings on Android:

  • Tap on VPN .
  • Select the gear icon next to your VPN.
  • Hit Forget VPN .
  • Confirm by hitting Forget .

How to remvoe a VPN on Android 13 (1)

Just uninstall it!

If all fails, your best bet is to uninstall the Google Play Store. The only trick is that this is a system app, and you really can’t just get rid of it. You can uninstall the updates, taking the application to an older version. You can update it again afterward, so don’t worry — this is a safe procedure.

How to uninstall Google Play Store updates:

  • Find Google Play Store and go into the app’s settings.
  • Tap on the three-dot menu button in the top-right corner.
  • Hit Uninstall updates .
  • Tap on OK .

How to uninstall Google Play Store updates 1

Could the issue be Google Play Services?

We could say Google’s apps are the motor that drives Android devices. Yes, we are talking about that weird app that needs updating now and then when trying to get another application. Many have no idea what it is, but it happens to be your phone’s backbone. Google’s applications offer some of the most exciting features available, and it’s all powered by Google Play Services .

Try clearing the cache and data by following the same steps above . The only difference is that instead of accessing the Google Play Store, you head over to Google Play Services in the App Manager. Google Play Services can sometimes fail like any other app, so it’s worth playing around with it if you have any Google-related issues.

Remove and re-enter your Google account

I don’t have much faith in this one, but some suggest resetting your Google account to fix specific issues. I suppose it’s worth trying before jumping to other more extreme solutions.

How to remove a Google account on Android:

  • Go into the Settings app.
  • Select Passwords & accounts .
  • Tap on your Google account.
  • Hit Remove account .
  • Verify by hitting Remove account again.

How to remove a Google account on Android 1

How to add a Google account on your Android phone:

  • Hit Add account .
  • Tap on Google .
  • Sign into your Google account and follow the instructions.

How to add a Google account on your Android phone 1

Are you getting an error code?

Working with error codes may be easier, as the system is pretty much telling you what’s going on. A bit of research, and you should know what is causing issues with the Google Play Store not working. Let’s review some of the most popular Google Play Store error codes you may encounter.

Google Play Store Error 944

Those who get a 944 error code need not panic. This code tells you that Google’s servers are offline or suffering connectivity issues. The obvious solution is to wait until Google fixes its problems.

Google Play Store Error 919

You have run out of space! Trying to download that app repeatedly won’t help, as this error code is pretty much telling you the application no longer fits in your storage. Delete some clutter and uninstall unimportant applications.

Google Play Store Error 481

This code means that there’s some significant error with your account. Let’s hope none of you ever have to see these error codes, as it likely means the end of your Google account. The only fix is to remove your old account and sign up for a new one.

Google Play Store Error 505

This error is usually caused by similar apps looking for the same permission, which causes a conflict. Google may have fixed this with more recent updates, as this error is more common in devices with Android 4 KitKat and older iterations.

Your first try at fixing this should be to clear the Google Play Store and Google Play Services cache. Furthermore, you can uninstall and re-install updates to the Google Play Store. Also, ensure you are running the latest software available for your Android device.

Google Play Store Error 927

This Google Play Store error appears when trying to download or update an app, but this particular code occurs only when the Play Store is caught out in the middle of an update of its own.

The best fix is to wait for the Play Store to finish updating and installing, and then try again. Alternatively, you can clear the Play Store and Google Services app data.

Factory data reset

If all else fails and you still have problems with the Google Play Store not working, wipe your device clean and give it a fresh start. At this point, we have no idea what could be causing your Google Play Store discrepancies, but a factory data reset will likely fix most of your issues, as it deletes everything on the device and leaves it the way it was when you turned it on for the very first time.

How to factory reset an Android phone:

  • Tap on Reset options .
  • Select Erase all data (factory reset) .
  • Hit Erase all data .
  • Enter your PIN.
  • Hit Erase all data again.

How to factory reset your Android 14 phone (1)

We hope one of these methods got your Google Play Store back up and running. If nothing helps, the problem has to run deeper than usual, and you should probably consult technical support. You can go to Google’s help center to get some help.

techcult logo

10 Ways to Fix Google Play Store Has Stopped Working

Facing issues regarding Google Play Store? Don’t worry in this guide we will discuss 10 ways via which you can fix Google Play Store has stopped working issue and start using Play Store again. 

Play Store is Google’s certified go-to app for all devices running Android. Just like Apple has an “App Store” for all the devices running iOS, Play Store is Google’s way of providing its users access to a variety of multimedia content, including apps, books, games, music, movies, and TV shows.

10 Ways to Fix Google Play Store Has Stopped Working

Although the issue of “Play Store has stopped working” is not that evident among the huge number of Android users, for the people who do face it, it may be due to a wide range of causes, some that can be resolved through simple methods.

Table of Contents

Users may face issues opening apps associated with Google or may have trouble downloading or updating apps from the Play Store. However, there are various troubleshooting steps to resolve the issue. The most effective ones are discussed below.

1. Restart the Device

One of the most basic and preferable solution to put everything back in place regarding any issues in the device is restarting/rebooting the phone. To restart your device, press & hold the “ Power button ” and select “ Reboot ”.

Press & hold the Power button of your Android

This will take a minute or two depending on the phone and often fixes quite a few of the problems.

2. Check Internet Connectivity

Google play store requires a solid internet connection to function properly and the problem might persist due to an extremely slow internet connection or no internet access at all.

First, make sure you have a strong internet connection. Toggle Wi-Fi on and off or switch to your mobile data. It might bring play store up and running once again.

Turn ON your Wi-Fi from the Quick Access bar

Also Read: Fix Android Wi-Fi Connection Problems

3. Adjust Date & Time

Sometimes, the date & time of your phone is incorrect and it doesn’t match with the date & time on Google servers which is required for the proper functioning of the apps associated with the Play Store, especially the Play Store Services. So, you need to make sure your phone’s date and time is correct. You can adjust the date & time of your Phone by following the below steps:

1. Open Settings on your smartphone and select System.

2. Under System, select “ Date and Time ” and enable Automatic date and time.

Now turn ON the toggle next to the Automatic Time & Date

Note: You can also open Settings  and search for ‘ Date & Time’  from the top search bar.

Open Settings on your phone and search for ‘Date & Time’ 

3. If it is already enabled, then turn it off and again turn it ON.

4. You will have to reboot your phone to save the changes.

5. If enabling automatic date and time isn’t helping, then try to set the date & time manually. Be precise as possible while setting it manually.

4. Force Stop Google Play Store

If the above steps didn’t help then you can try to force stop Google Play Store then again start it and see if it works. This method will definitely work in overcoming the issue of Play Store crashing on your device. It basically cleans up the mess!

1. Open Settings on your device and then navigate to Apps/Application Manager.

Note: If you can’t find then type Manage apps in the search bar under Settings.

Open settings on your device and go to apps / application manager

2. Select All apps and find Play Store on the list.

3. Tap on Play Store then tap on Force Stop under the app details section. This will stop all the processes of the app immediately.

Tapping on force stop under app details will stop all the processes

4. Tap on the OK button to confirm your actions.

5. Close settings and again try to open the Google Play Store.

5. Clear App Cache & Data

Play Store like other apps stores data in the cache memory, most of which is unnecessary data. Sometimes, this data in cache gets corrupted and you won’t be able to access Play Store due to this. So, it is very important to clear this unnecessary cache data .

1. Open Settings on your device and then navigate to Apps or Application Manager.

2. Navigate to “Play Store” under All Apps.

Open play store

3. Tap on Clear data at the bottom under app details then tap on Clear cache.

select clear all data/clear storage.

4. Again try to open Play Store and see if you’re able to Fix Google Play Store Has Stopped Working issue. 

6. Clear Cache of Google Play Services

Play services are required for the precise functioning of all apps associated with the Google Play Store. Play services run in the background of all Android devices assisting Google’s advanced functionalities with other apps. Providing support regarding updates of applications happens to be one of its core functions. It is basically an application running in the background to enhance communication between apps.

By clearing the app cache and data , the problems may be resolved. Follow the steps given above but instead of opening “Play Store” in the Application Manager, head over to Play Services .

Also Read: How to Delete Browsing History on Android Device

7. Uninstalling Updates

Sometimes latest updates can cause several issues and until a patch is released, the issue won’t be resolved. One of the issues can be related to Google Play Store. So if you have recently updated Play Store  & Play Services then uninstalling these updates might help. Also, both of these applications come pre-installed with the Android phone, so these can’t be uninstalled.

2. Under All apps, find Google Play store then tap on it.

3. Now tap on Uninstall updates from the bottom of the screen.

Select uninstall updates

4. This method is only effective when you uninstall updates for both Play Store and Play Services.

5. Once done, restart your phone.

8. Reset App Preferences

If all the above methods were not able to help you in fixing Google Play Store has stopped working issue then probably resetting the App preferences to default will. But remember that resetting App preferences to default will delete all your saved data from these apps including login information.

1. Open Settings on your device then navigate to Apps or Application Manager.

2. From Apps tap on All Apps or Manage Apps. 

3. Tap on the More Menu (three-dot icon) from the top-right corner and select Reset app preferences .

Select reset app preferences

9. Remove Proxy or Disable VPN

VPN acts as a proxy, that lets you access all the sites from different geographic locations. If VPN is enabled on your device then it may interfere with the working of Google Play Store and that might be the reason, it is not working properly. So, in order to fix Google Play Store has stopped working issue, you need to disable VPN on your device.

1. Open Settings on your smartphone.

2. Search for a VPN in the search bar or select the VPN option from the Settings menu.

search for VPN in the search bar

3. Click on the VPN and then disable it by toggling off the switch next to VPN .

Tap on VPN to turn it “off”

After the VPN is disabled, the Google Play store may start working properly.

10. Remove then Reconnect the  Google Account

If the Google account is not connected properly to your device, it may cause the Google Play Store to malfunction. By disconnecting the Google account and connecting it again, your problem can be fixed. You need to have credentials of your Google Account connected with your device, or else you will lose all data.

To disconnect the Google account and reconnect it follow these steps:

1. Open Settings on your device tap on the Accounts option.

Search for Accounts option in the search bar or click on Accounts option from the list below.

2. Alternatively, you can also search for Accounts  from the search bar.

Search for Accounts option in the search bar

3. Under Accounts option, tap on the Google account , which is connected to your Play store.

Note: If there are multiple Google accounts are registered on the device, the above steps must be done for all the accounts.

In the Accounts option, tap on the Google account, which is connected to your play store.

4. Tap on the Remove account button under your Gmail Id.

Tap on the Remove account option on the screen.

5. A pop-up will appear on the screen, again tap on Remove account to confirm.

Tap on the Remove account option on the screen.

6. Go back to the Accounts settings then tap on the Add account options.

7. Tap on Google from the list, next tap on Sign in to the Google account. 

Tap on the Google option from the list, and on the next screen, Sign in to the Google account, which was connected earlier to the Play Store.

After reconnecting your account, again try to open Google play store and it should work without any issues.

If you’re still stuck and nothing seems to be working, then as last resort you can reset your Device to Factory Settings . But remember that you will lose all the data on your phone if you reset the device to factory settings. So before moving forward, it is recommended that you create a backup of your device.

1. Backup your data from the internal storage to external storage such as PC or external drive. You can sync photos to Google photos or Mi Cloud.

2. Open Settings then tap on  About Phone then tap on Backup & reset.  

Open Settings then tap on About Phone then tap on Backup & reset

3. Under Reset, you will find the ‘ Erase all data (factory reset) ‘ option.

Under Reset, you will find the 'Erase all data (factory reset)' option

4. Next, tap on “ Reset phone ” at the bottom.

Tap on Reset phone at the bottom

5. Follow on-screen instructions to reset your device to factory settings.

Recommended: 11 Tips To Fix Google Pay Not Working Issue

Hopefully, using the methods mentioned in the guide, you will be able to Fix Google Play Store has stopped working issue. But if you still have questions then feel free to ask them in the comment section.

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How-To Geek

How to fix the google play store when it constantly force closes.

Nothing is quite as dreadful as seeing that fateful "Unfortunately, Google Play Store has stopped" message.

Quick Links

Clear the play store's cache and/or data, install the newest version of the google play store.

Nothing is quite as dreadful as seeing that fateful "Unfortunately, Google Play Store has stopped" message...every time you open the Store. Here's what to do if the Play Store on your phone or tablet just keeps crashing.

When any app force closes as soon as you open it (or shortly thereafter), the first thing you'll want to try is clearing that app's cache. This doesn't always work—in fact, more often than not it probably won't fix the issue—but it's the first thing you should try because it keeps all of your pertinent data (login info, etc.) in place.

First, head into your device's Settings menu. This is usually accessed by dragging down the notification panel, then tapping the "gear" icon.

Screenshot_20160330-104248

Scroll down to the "Device" category and select "Apps." This will open the menu entry where you can control all the apps that are installed on the device.

Screenshot_20160404-113421

On Marshmallow, scroll down until you find the "Google Play Store" option. On Lollipop (and older), slide over to the "All" tab, then find the "Google Play Store" option. Tap it to open the Play Store's app info.

Screenshot_20160404-113703

There will be a few options here, including "Force Stop," "Disable," and possibly even one that reads "Uninstall updates." Go ahead and tap "Force Stop," just to make sure it's not running in the background. A warning will appear telling you that this may cause the app to misbehave—just press "OK."

Screenshot_20160404-113857

Here's where things get a little convoluted—depending on what version of Android you're running, you'll see totally different options. We'll outline both Marshmallow and Lollipop here, but the latter should also cover most older versions as well (including KitKat and Jelly Bean).

On Marshmallow, tap the "Storage" option, then tap the "Clear Cache" button. This will erase the Play Store's cached data, which could possibly be causing the FC (force close) issues.

Screenshot_20160404-144533

On Lollipop, simply scroll down the screen a little bit and press the "Clear Cache" button.

Screenshot_2016-04-04-11-39-03

Try to open the Play Store. If the force close issue persists, let's try clearing data.

Follow the same instructions as above, but instead of tapping the "Clear Cache" button, hit "Clear Data." Keep in mind that this will delete all login info and and other data, so it's like starting the Play Store for the first time. Your installed apps will continue to function normally, and any applications that you've purchased will still be available—this has no effect whatsoever on your Google account, just the app itself.

Once you've cleared its data, try opening the app again. It should theoretically open correctly this time. If not, you have one final option.

In some instances, something has gone awry that clearing app data and cache simply won't fix. In that case, installing the newest version of the Play Store should fix things right up.

Before you can pull the newest Play Store APK (Android Package Kit), you'll need to allow installation of "Unknown Sources." To do this, jump back into the Settings menu.

Once there, scroll down to the "Personal" section, and tap the "Security" option.

Screenshot_20160404-114721

Scroll down just a bit, till you see the "Unknown Sources" option. Toggle the slider to enable installation of apps downloaded from the web.

Screenshot_20160404-114805

A warning will be displayed telling you that this can be a dangerous practice that could put your personal data in jeopardy. While accurate, installing third-party apps—or "sideloading," as it's called—is a safe practice as long as you only install things from trusted sources. So tap "OK" to enable the feature.

Screenshot_20160404-114855

With that done, head back to the home screen and open your web browser of choice. In this case, we're using Chrome for Android.

Tap the address bar (at the top), and head to www.apkmirror.com . This is a highly-trusted website that mirrors APKs normally found on Google Play—only free apps are available (no paid content), and each application is verified as legitimate before it's allowed on the site.

Screenshot_20160404-115116

At the top of the page, tap the magnifying glass icon, which opens the search menu. Type "Play Store" and press enter to search the site.

Screenshot_20160404-115325

The very first option on this page will be the newest version of the Play Store that's available for download. Tap the down arrow to go the Play Store download page.

Screenshot_20160404-1153401

Scroll a little way down the page till you see the "Download" button. If you're concerned about the safety of the download, you can tap the "Verified safe to install (read more)" link, which will open a small dialog box with information about the app's cryptographic signature and legitimacy. Once your curiosity has been satisfied, tap the "Download" button to pull the APK from the site.

Screenshot_20160404-115513

If this is the first time you've downloaded anything on Marshmallow, you may get a popup asking you to allow Chrome (or whatever browser you're using) to access your media files. Press "OK" to pull the download.

Screenshot_20160404-133546

Another dialog will show up a the bottom of the screen asking you to verify the download. Tap "OK."

Screenshot_20160404-120020

Once the app is finished downloading (it shouldn't take long), you'll find it in the notification shade. Just tap it to start the installation process.

Screenshot_20160404-120519

If, for some reason, tapping the notification doesn't open the app installer, you can find it in the Downloads folder, which can be access through the shortcut in the app tray.

Screenshot_20160404-125233

Once the installer is running, just hit "Install" to start the process. It may or may not show a popup asking you to allow Google to check the device for security issues—you can choose to accept or decline, though I generally just let it go ahead since I like to help Google out.

Screenshot_20160404-125246

Once the installer is finished—and keep in mind it may take several minutes to completely the installation process—just tap "Open" to fire up the newest Play Store.

Screenshot_20160404-134049

With any luck, it will open without force closing.

The app data/cache clearing method above can be used on essentially anything that's installed on your Android device, which comes in handy if other applications are having issues. Similarly, if that doesn't fix the issue, just uninstall the app and re-install it from Google Play.

MobilityArena.com

How to Fix The “Unfortunately Google Play Service Has Stopped” Issue

In case you see this error message “Unfortunately Google Play Services Has Stopped” on your Android device, you do not need to fear. We have the easiest and quickest ways of fixing the problem.

What makes you see the error “Unfortunately, Google Play Services Has Stopped”? Just about every stoppage of the Play Store is as a result of your network issue or bad software. Nevertheless, there’s an exception. There are specific devices that the Play Store is hard-wired for, so there’s sometimes an accidental roll out of the wrong version of Google Play by Google to your device.

Fixes for Unfortunately Google Play Service Has Stopped Issue

Let us begin with the methods which are easiest and most common for fixing this issue before we go over to steps that are more complicated.

1. Restart your Android Device

To restart your device:

  • Press and hold down the power button until you see the shutdown menu.
  • Touch the restart button.
  • Then tap the button again to restart your device.
  • If your phone doesn’t have the restart button, you can simply switch it off and turn it back on manually.
  • After you’ve turned it on, just open the Play Store them check if the problem has been resolved.

2. Update the Google Services and Play Store

  • Launch your Google Play Store.
  • Click on the Menu button that can be seen at the top left corner of the Play Store. It is displayed as an icon which has three horizontal lines.
  • Click on My apps & games, and you will see a number of updates that are pending.
  • Search and download the most recent version of the Google Services Framework if it’s available.
  • Open the left menu again, then tap on Settings. Scroll down to the last of the page then tap on the Play Store version to check for any updates to the Google Play Store application.
  • After doing these, restart your phone or tablet and relaunch the Play Store.

3. Change from Wi-Fi to Mobile Data (or Vice-Versa)

If you have a poor internet connection, you will likely see the error “Unfortunately, the Play Store has stopped working.” In a number of instances, you’d not see this error message. Some other times, your Play Store can just fall in the middle while downloading an app or refuse to start the apps altogether.

Irrespective of the case, it’s quite easy to fix these. If you are presently online via your Mobile Data, change to Wi-Fi, or try any other wireless network. If you’re on Wi-Fi, try to change to your Mobile Data, then check if it solves the issue.

4. Change the Date and Time of your Device

  • Launch Settings, then click on general management.
  • Click on date and time from the displayed menu.
  • If you haven’t enabled Automatic date and time, click on it. Ensure your phone or tablet picks the correct time.
  • If you’re still having trouble, you can just update the date and time manually by unchecking the auto function then tapping the “set time” option.
  • After doing these, just restart your phone or tablet then retry the Google Play Store.

5. Clear the Cache and Data of Google Play Services

Be aware that the Clear Data option also clears the cache. Follow the steps below to do this:

  • Launch the Settings
  • Click on Apps
  • Look for the Google Play Services then click on it
  • On the page of the application, click on storage then Clear Data or Clear Storage Also, follow this process for the Google Play Store.
  • After doing these, restart your device.

6. Roll Back to an Older Google Play Store Version

Rolling back or reverting to an older Google Play Store version that arrived with your device can solve issues you get when you use another version. Follow the steps below to do this:

  • Navigate to Settings then click on Apps.
  • Look for the Google Play Store App then click on it.
  • From the menu that follows, click on Disable. When you disable a system app, it doesn’t uninstall it but rather replaces these apps with the version which came with your device.
  • After doing these, restart your phone or tablet.

7. Sign Out of Your Google Account

Sometimes, phone or tablet would not correctly add the account of a user. If this is the issue, signing out then signing in to the account will likely resolve your Google Play Problem. Follow these steps:

  • Click on Accounts
  • Click on the Google account that you’d like to remove, then click on remove account. Ensure you have backed-up all things you synchronized to the account so that you won’t lose it.
  • Sign in to that account again, then check if the Play Store has started working again.

8. Install a 3rd Party Copy of the Play Store

If none of the steps stated above seems to have worked for you, it is worth it if you download the Play Store app from 3rd party apk sites. This can give you the chance to update the Google Play Store if several methods don’t work.

You’re required to have a file manager installed on your device for easy installation of the downloaded apk. Es File Explorer is a great option if you don’t have a file manager yet.

You will also be required to enable sideloading of applications on your phone or tablet, which is slightly different on Android 8 Oreo and newer versions. Go to the internet on your phone, then download the apks on your phone. Open the apps from the download section from your browser, or search for them in your file manager application. They will be installed like other apps on Android, and this includes updating them if they are stuck.

9. Factory Reset Your Device

When you do a factory reset on your device, it would be restored to its original state. This denotes that it’ll roll back to the original version of Google Play Store and other applications, which will almost definitely resolve this problem.

It is quite unfortunate that a factory reset on your device will make you lose every data on your phone, and this includes texts, photos, applications, and other things on your phone. If you opt for this option, we’d advise you initially back up everything on your device.

To factory reset your device, follow these steps below:

  • Navigate to Settings
  • Click on System > Advanced > Reset options.
  • Click on reset on the next menu.
  • After doing these, all data from your phone will be wiped, and your phone will restart itself.

Does the Play Store seem not to be working?

If the methods here do not work, then it is very difficult to fix the “Unfortunately Google Play Service has stopped” error message.

A number of individuals have successfully fixed this issue by rooting their phones and sideloading their Play Store. But for most individuals (especially those who don’t want to root their devices), it is better to install a Google Play Store alternative simply.

2 thoughts on “How to Fix The “Unfortunately Google Play Service Has Stopped” Issue”

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Guiding Tech

We explain and teach technology, solve tech problems and help you make gadget buying decisions.

How to Fix Unfortunately Google Play Services Has Stopped Working Issue

‘Unfortunately, Google Play services has stopped.’ Have you experienced that error on your phone? Are you unable to use your Android phone or tablet because the error keeps popping up? Don’t worry. Things are going to change for good with this post.

Google Play Services Stop 1

Google Play Services, the preinstalled app on your phone plays an extremely crucial role in the normal functioning of your phone . If anything is wrong with it, then your Android phone will start throwing tantrums in the form of errors and crashes including ‘Google Play Services keeps stopping’ error.

To remove the error, you need to fix Play Services. Here you will find numerous ways to fix any issue related to Play Services. Let’s get to know them.

1. Restart Phone

Let’s begin troubleshooting your phone by restarting it. Yes. Sometimes, a simple tip such as restarting the phone could fix unimaginable issues. So do give it a try.

Restart

2. Clear Cache and Data

Another simple solution that does wonders for any issue is to clear the cache and date of the particular app. In this case, we need to clear cache and data for Google Play Services and Google Play Store.

Doing any of that will not delete any data from your phone. However, clearing data will log you out from Play Store and reset its settings. Let’s see how to clear cache and data.

Ste p 1: Open phone Settings and go to Apps/Application Manager.

Google Play Services Not Updating 4

Step 2: Under All apps, look for Google Play Services.

Google Play Services Not Updating 5

Step 3: Tap on the Storage option followed by Clear cache on the next screen.

Google Play Services Not Updating 6

Repeat the steps for the Google Play Store. Restart your phone. If the issue persists, repeat the steps and tap on Clear data/storage instead of Clear cache.

3. Uninstall Play Services Updates

Since Google Play Services is a system app, you cannot remove it from your phone completely. However, you can uninstall the updates, which will revert it to the factory version forcing your phone to update it automatically, thus fixing any issue.

To do so, follow step 1 and 2 of the clear cache method. Then, on the Google Play Services screen, tap on the three-dot icon at the top-right corner. Select Uninstall updates from the menu.

Google Play Services Not Updating 13

4. Verify Play Services Are Enabled

It’s hard to disable Play Services. But it is not impossible. Chances are Play Services might have been disabled on your phone. If that’s the case, you need to enable it.

For that, go to Settings > Apps > Google Play Services. If you can see the Enable option, tap on it. That means Play Services were disabled. However, if you see the Disable option in grey, that means it’s already active, and you don’t have to take any action.

Google Play Services Not Updating 12

5. Update Google Play Services

Unlike other installed apps, you don’t have to update Google Play Services manually. It’s done automatically in the background by your Android phone.

However, sometimes, the issue is with the update itself. So you need to update it to the newer or older version manually. We have covered various ways to update Google Play Services in detail. Do check that. And if you face any issue while updating it, check the fixes .

6. Boot in Safe Mode

Similar to restart, sometimes booting in the safe mode fixes various issues on an Android phone. Again, doing that will not delete you data and you can access it in safe mode as well. Running the phone in safe mode also helps in identifying the issues caused by the third-party apps.

To boot into safe mode, hold the power button of your phone until you see the different power options. Tap and hold the Power off option. You will be shown a pop-up asking you to confirm booting into safe mode. Tap on Ok. Your device will then run in the safe mode indicated by the text Safe Mode at bottom-left corner.

Android Silent Mode Automatically 7

If the above method doesn’t work, then turn off your phone. Once it is powered off, press and hold the power button to turn it on. Keep holding it until you see the manufacturer logo. Then leave the power button and start pressing the volume down button. Keep it pressed until you see the Safe Mode logo at the bottom.

Once in the safe mode, wait for a few minutes. If the Play Services error doesn’t pop-up here, then a third-party app might be causing the issue. Did you recently install any app? Try uninstalling it.

7. Reset App Preferences

Since Play Services have core system files, changing a system setting also affects their performance. To fix it, we need to reset app preferences.

Doing that will not have any effect on the data on your phone. However, it will reset a few things, such as permission restrictions, background data, default apps, and more.

To reset app preferences, follow these steps:

Step 1 : Open Settings and go to Application Manager/Apps.

Step 2: Under All apps screen, tap on the three-dot icon at the top and select Reset app preferences from the menu. A pop-up will appear asking you to confirm your choice.

Google Play Store Stopped Working Issue 12

Alternatively, go to Settings > System > Reset options > Reset app preferences. Know in detail what happens after resetting app preferences.

8. Set Correct Date and Time

Setting the correct date and time on the phone also helps in fixing Play Services woes. To make sure the time is correct, follow these steps:

Step 1 : Open Settings and go to System.

Google Play Store Stopped Working Issue 1

Step 2: Tap on Date & time. Enable Automatic date & time. If it’s already enabled, turn it off and then enable again.

Google Play Store Stopped Working Issue 2

9. Update Phone

This is one area that a person would never look at if the issue is with Google Play Services. But, updating phone software has proved beneficial for many users. To do so, go to Settings > System (or About Phone) > Update. Tap on Check for update. If an update is available, install it at the earliest.

Let’s Fix It

We hope the above solutions fixed the Play Services keeps stopping issue on your phone. I know how frustrating it can get if the popup doesn’t let you enjoy your phone. Clearing cache for Play Services and Play Store will fix the issue for most of the users. For some, updating Play Services also comes to the rescue. Do let us know in the comments below what worked for you.

Next up: Gestures reduce the time taken for accessing a setting and saves taps. Android supports many gestures. Know about some cool gestures available on your phone.

Last updated on 07 February, 2022

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

how to solve problem unfortunately google play store has stopped

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how to solve problem unfortunately google play store has stopped

Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets made her develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India for the same. She has been writing about technology for 6+ years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps. You can also find her posts on MakeTechEasier, TechWiser, and NerdsChalk.

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How to Fix Google Play Services Keeps Stopping

Assuming that you always get the “Unfortunately, Google Play Services Has Stopped” message on your Android phone, it means that there are some problems occur in the Google Play app. But, don’t worry , you can find solutions in this guide.

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  • Android Ringing Not Working
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Hardware Issues & Fixes

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Apps Issues & Fixes

  • Google Maps Not Working
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  • Play Store Stucks on Downloading
  • Android Apps Not Opening
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  • Huawei Clone Not Working
  • Spotify Keeps Crashing
  • Android Settings Has Stopped
  • Google Play Services Keeps Stopping

Google Play services are used to update Google apps and apps in Google Play. This component provides core functions and can also improve your application experience. If you uninstall Google Play services, the app may not work.

However, when Google Play services appear to fail, the Play Store app will be closed and a message will be displayed on your phone screen saying “Unfortunately Google Play service has stopped.” This error may prevent you from downloading new apps or using the app store on your Android device.

If you also encounter this problem, the first thing you should do is to understand the reason why the error occurs. The following part will tell you what does it mean when Google Play services have stopped?

The Google Play Services App

The Google Play Services App

Why Does It Say Google Play Services Has Stopped?

It can be said that almost all Google Play Services keeps stopping issues are caused by outdated software or network problems .

However, there are also some more complicated reasons, such as system problems, etc., which prevent you from using Google Play Store normally. In the next part, we provide you with several effective methods to help you fix this problem.

How to Fix Google Play Services Has Stopped Error

Why does my Android keep saying Google Play Services has stopped? Don’t worry, here, we provide you with seven google keeps stopping solutions in this part, please keep reading.

Method 1. Fix Google Keeps Stopping Android via DroidKit

Here comes a powerful Android  system repair tool called DroidKit that fixes almost all system problems on a Samsung device, such as the white screen of death ,  black screen , device frozen,  touch screen not working , etc. With an intuitive UI and step-by-step wizard, DroidKit makes the fixing process easy for everyone to follow and no technical knowledge is required. Check the features of DroidKit as below:

  • Fix various Android OS problems, including Samsung tablet black screen,  apps keep crashing , etc.
  • The only solution that works on both Windows and Mac computers to repair Samsung phones.
  • All models of Samsung phones and tablets supported.
  • No need to root your device and no technical skills required. 
  • Except for system repair, DroidKit also provides you the solutions on Android data recovery , Android lock screen removal , Samsung data extraction, and  FRP bypass , etc.

Now, follow the steps below to revive your dead device in a few simple steps:

Step 1. Get the latest version of DroidKit – Android System Repair  on your computer.

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2. Launch DroidKit > Connect your Android device and tap on Fix System Issues panel.

Click Fix System Issues

Click Fix System Issues

Step 3. Once DroidKit detected your device, click the Start button to continue.

Click Start Button to Continue Fixing

Click Start Button to Continue Fixing

Step 4. DroidKit will match the PDA code of your Samsung Device Automatically > Then click Download Now to download the firmware.

Note: If there is no matching PAD code, you need to put your device into recovery mode and get PDA code.

Start to Download Firmware Package

Start to Download Firmware Package

Step 5. After firmware downloaded, click Fix Now button.

Fix Now after Firmware Downloaded

Fix Now after Firmware Downloaded

Step 6. Put your device into download mode. Once finished, it will automatically start repairing your Android system. After completing the repair process, you will get system fixed successfully page as below. All the system issues fixed and your Android device will be restarted.

System Fixed Successfully

System Fixed Successfully

Method 2. Update the App

The outdated version of the Google Play Services app may be one of the reasons that cause the “Google Play Service keeps stopping” error. Thus, the best solution is to update the app to the latest version. Following the steps below:

Open the Google Play Store on your Android phone > Tap the menu button on the left-top corner > Choose “My Apps & Games” option > Find the “Google Play Services” app that you have installed and tap it > In this interface, click the UPDATE button to update it to the latest version.

The Google Play Services Update

The Google Play Services Update

You May Like:  How to Fix Android App Not Installed Error >

Method 3. Check if the Download App is Disabled

Sometimes, we downloaded and installed an application, but did not check the option to allow access to this device, which can also cause this error. Here is how to enable it:

Go to Settings > Apps > Tap on the main menu at the top-right corner > Choose “All” > Download Manager > Enable Google Play Services app.

Check if the Google Play Services is Disabled

Check if the Google Play Services is Disabled

Method 4. Check the Internet Connection

An unstable Wi-Fi internet connection will interrupt the working process of Google Play Services. If you are in a slow Cellular or wifi network environment, your Android phone will appear this error. You need to change to a stable and strong wifi network to connect.

Check Wi-Fi Connection on Android

Check Wi-Fi Connection on Android

Method 5. Clear Google Play Services App Data and Cache

Try to clean both the Google Play Services and the Google Play Store’s cache and data on your device to fix this error:

Open Settings on your Android phone > Tap Apps > Scroll down to find Google Play Services/ Google Play Store > Click on the Store option and then tap Clear Cache.

Clear Google Play Services Data and Cache

Clear Google Play Services Data and Cache

Method 6. Reset the Preferences of Google Play Services

If the above methods do not help, then you can try to reset the application to its default value may solve the problem. This is due to the fact that some applications may impose any restrictions on Google Play services, resulting in unavailability.

Settings > Applications > Application Manager > Click on the More option or on three dots on the top right corner of the screen > Reset app preferences.

One thing you should know is this method will be different due to the different models of Android phones. So the steps above are for your reference only.

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Method 7. Resetting Your Device

One of the most thorough and effective methods is to reset your Android phone to factory settings. This will quickly solve the system or software problems encountered by the phone. Here is how to do that:

Settings > General management > Scroll down to find and tap on Rest >Choose Factory data to reset.

Factory Reset on Android Phone

Factory Reset on Android Phone

Restoring factory settings will erase all the data and settings on the phone. If you want to do this step, please back up important data in the phone , such as photos, contacts , music, etc.

The Bottom Line

All of the above is about how to fix the “Google Play Service keeps stopping” or Google keeps stopping during setup error. If you get help from it, please share this article with friends and family.

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Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

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Fix problems downloading apps with basic troubleshooting steps

Due to payment system disruption, Google Play has paused paid services in Russia as of March 10, 2022. Your experience on the Play Store may change. Learn more here .

​Try the steps below if:

  • Your downloads and app updates get stuck and won’t finish.
  • You can’t download or install apps or games from the Google Play Store.
  • You can’t download books or other content from Google Play.
  • You can’t open the Google Play Store app at all.

Basic troubleshooting steps

  • Make sure you have a strong internet connection. 
  • It’s best if you can connect to a Wi-Fi network.
  • If you don’t have access to Wi-Fi, make sure you have a strong mobile data connection.

After you check your internet connection, try your download again. To get more help with connection problems, go to Fix internet connection problems on Android devices .

how to solve problem unfortunately google play store has stopped

  • If your device is low on storage space, it can stop apps from downloading and installing.
  • You get a notification about storage space.
  • There’s less than 1 GB available on your device.
  • To get help with storage space on Android, go to Free up space .

how to solve problem unfortunately google play store has stopped

  • On your Android phone or tablet, open your Settings app.

and then

  • Your update status appears.
  • To download or install updates, follow the on-screen instructions.
  • On your Android device, swipe up from the bottom, hold, then let go.
  • To close the Google Play Store app, swipe up on it.

Google Play

  • Press and hold the Power button.
  • Tap Power off or Restart .
  • If your device doesn’t restart, press and hold the Power button until your device turns on again.​

Get more help

If the steps above didn’t work, choose a link below to view advanced troubleshooting steps. 

  • Fix problems downloading one app
  • Fix problems downloading multiple apps
  • Fix problems with the Google Play Store app
  • Problems with in-app purchases

Related resources

  • Google Play supported devices
  • Reinstall & re-enable

Need more help?

Try these next steps:.

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2023 Guide: How to fix 'Unfortunately, Google App has Stopped'?

By Adela D. Louie, Last updated: January 5, 2023

Have you ever experienced that when you are actually using an application on your Android device, you suddenly get an error message that says “ unfortunately, google app has stopped working ”? This is kind of irritating right?

Well actually, getting the error message “unfortunately google apps has stopped working” is one of the most common errors that we can experience in our Android device or any other devices.

This usually happens when you are actually in the middle of doing something using a certain application on your Android device. And because of this error, that application will be forced to stop working which will interrupt on the things that you are doing at that moment.

Never worry because we have here some solutions that you can do for you to be able to fix this error that you are receiving. All you have to do is to keep on reading this article and we will assure you that the error message “unfortunately google app has stopped” will be able to disappear on your Android device.

Part 1: What Are The Cause Why Google App Has Stopped Working? Part 2: How To Fix “Unfortunately Google App Has Stopped” on Android Device Part 3: Conclusion

Part 1: What Are The Cause Why Google App Has Stopped Working?

The error message that you are getting “unfortunately google app has stopped working” can actually be because of several reasons. It is a must that you understand that this type of error is not an App or an Apps particular and can also occur to any apps that you have on your Android device.

The reason as to why you are actually getting this type of error on your Android device may include the following. This may actually because of a data crash.

This happens when a certain application on your Android device, or an OS or a software is not working properly as it was before. This can usually happen when there is an improper connection on both your Wi-Fi or your Bluetooth.

This can also happen when you have some corrupted files on your Android device such as your cache files or the application’s cache files. Or it is because that these files were not able to clean for a long time.

Another possible reason is that the application was not installed properly or it was not actually installed completely when you downloaded it that is why you are getting an error message or the reason why the app is crashing and not working.

Aside from all the reasons that we have listed above, there can also be another reason as to why to are getting an error message that a google app has stopped working . But, whatever the reason is, we have a solution for you to fix this.

Google Stop

Part 2: How To Fix “Unfortunately Google App Has Stopped” on Android Device

The solutions that we are going to show you below can actually be used to any Android device that you have which includes Samsung, HTC, Sony, Huawei, LG, Motorola, and more.

These solutions will surely fix the error message “unfortunately google app has stopped working” but you have to keep in mind that the settings of your Android device that you have may vary and with that, it may differ from one phone to another.

7 Solutions to Unfortunately Google Has Stopped

Solution 1: soft reset your android device, solution 2: fixing the issue by clearing app data and app cache, solution 3: uninstall the google app update, solution 4: uninstall and re-install the google app that has the error message, solution 5: have your android device into safe mode, solution 6: have your android device updated, solution 7: last resort – do a factory reset.

This is actually the very first one that you should do when troubleshooting something on your mobile device. Doing a soft reset on your Android device is actually just simply restarting it.

This is considered to be one of the most effective solutions and the very first thing that you should do. All you have to do is to switch off your Android device and then leave it for at least 20 seconds. After that, turn it back on and then go ahead and try if the error still persists to show.

Keep in mind that you must turn off your mobile device on a regular basis for at least a few minutes. Doing this will help you get rid of any issues away from your Android device such as the Google app stopped working.

Clearing the application data and its cache is also considered as one of the best solutions that you can do for error like this. This is because, over the time that you are using a certain app, data and cache of that app will surely pile up.

That is why we recommend that you to also clean your app cache and app data on a regular basis. Now, here is a guide for you on how to clean your app data and your app cache.

  • Step 1: Go ahead and launch the “Settings” of your Android device.
  • Step 2: After that, go ahead and tap on the “Apps” option.
  • Step 3: And then go ahead and simply swipe going to the left until you see “All”
  • Step 4: And after that, go ahead and scroll down to the application that you are having trouble with the error message.
  • Step 5: Once that you have found the application, go ahead and tap on “Clear Data” and “Clear Cache” on your screen.

After doing all the steps in cleaning your app cache and app data, go ahead and launch the app. Check if you still receive the error message. If so, then go ahead and go try the other solutions that we have.

Android Google App Not Working

Another thing that you can do for you to fix the error in using any of your Google apps is to have its update uninstalled. Now, for you to do this, go ahead and follow the simple steps below.

  • Step 1: Go ahead and open “Settings” on your Android device.
  • Step 2: After that, go ahead and tap on “Applications”.
  • Step 3: And then, choose “Application Manager”.
  • Step 4: Then you will be able to see all the apps that you have on your Android device.
  • Step 5: From the list of applications, go ahead and locate the Google App where you are seeing the error message. If you were not able to see that application from that list, just go ahead and simply tap on the three-dot icon located at the top of your screen and go to System Apps.
  • Step 6: After that, go ahead and tap on the Google App.
  • Step 7: Then, go ahead and tap on the “Uninstall Update” button.
  • Step 8: Once that you are done with all the process, go ahead and have your Android device restarted.
  • Step 9: Once that your Android device is fully back on, go ahead and launch the Google Application that you chose earlier and see if the error still exists.

In some cases, if the Google App that you are having trouble with is not a built-in app then you can go ahead and try to have it uninstalled and re-installed afterward. For you to do this, go ahead and follow the steps below.

  • Step 1: Go ahead and launch the Google Play Store app on your Android device.
  • Step 2: After that, go ahead and then tap on the three horizontal line located at the upper left corner of your screen.
  • Step 3: A menu will then appear on your screen. From that menu, go ahead and choose “My Apps” option.
  • Step 4: And then, you will be able to see all the apps that you have download from your Google Play Store. And from that list go ahead and locate the app that you are having trouble with.
  • Step 5: Once that you have chosen the application, go ahead and tap on “Uninstall”. Then the app will be removed from your Android device.
  • Step 6: After that, go ahead and install the app that you have uninstalled earlier.
  • Step 7: Once that you have re-installed the app, go ahead and launch it and see whether the problem still occurs.

If the application that you are having trouble with is a built-in application, then there is no way that you can uninstall it. So just go ahead and skip this solution instead.

Here, we are going to try to find out if there is a third-party application that is making all this problem. In order for you to do this, you have to put your Android device into safe mode.

Doing this will actually disable all the third-party application that you have on your Android device. In case that the reason as to why you are getting an error is because of a third-party application, then this would actually show up when your Android device is in safe mode. Now here is how to do this.

  • Step 1: Go ahead and turn off your Android device.
  • Step 2: After that, go ahead and press and hold the Power button until the device lightens up.
  • Step 3: Once that you see the logo of your Android device, release the power button and then immediately press the and hold the Volume down button until such time that your device is done restarting.
  • Step 4: You will be able to see “Safe Mode” on your screen which is located at the left corner of your screen. Once that you see that, go ahead and release the volume down button.

Having your Android device updated will get rid of the error message “unfortunately Google app has stopped working”. If you have not updated your Android device for a very long time, then do it now.

This solution will normally get rid of any error that their Android device has. Here is how you can update the OS of your Android device.

  • Step 1: On your Android device, go ahead and launch “Settings”.
  • Step 2: Then after that, go ahead and tap on “About Phone”.
  • Step 3: And then, tap on the “About Device” option that you see on your screen.
  • Step 4: And then select “System Update”.
  • Step 5: Now, once that you have found out that there is an available update, then go ahead and do so. And once that the update is complete, go ahead and choose the Google App where you are seeing the error message.

Now this solution would be the last resort if the other solutions that we provided did not work. But, please make sure that you have backed up all the important data on your Android device because this method will actually remove all the data that you have. Now, here is how you can do a factory reset on your Android device.

  • Step 1: Launch “Settings” on your Android device.
  • Step 2: After that, go ahead and choose “Backup and Reset”.
  • Step 3: And then, go ahead and tap on the “Factory Data Reset” option and then choose “Reset Device”.
  • Step 4: After that, go ahead and tap on the “Erase Everything” option for you to start resetting your Android device.

Once that the factory reset process is done, your Android device will actually automatically reboot. And once that your Android device is turned on, go ahead and try to launch the application where you are getting the error message.

This way, you will be able to see if the message “unfortunately google app has stopped” is gone on your screen when accessing the application.

Reset Android Phone

Free Download Free Download

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Part 3: Conclusion

If this kind of problems actually happens to you, then there is actually some trouble with your Android device. However, we have managed to look for solutions for all of you.

The solutions that we have mentioned above will actually solve the problem. But you have to keep in mind that the solution that you are going to use will depend on the Android device that you have.

So what we recommend is for you to try the solutions and see which one will work on your Android device.

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Adela D. Louie

Tech Website Writing /Content Optimization

Singing, smiling, surprising every day!

So as a technical writer, it is my duty to gather effective and reliable solutions to answer questions on how to deal with the issues they are having with their devices.

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7 Ways to Fix the Android "Google Keeps Stopping" Error

The "Google keeps stopping" error pops up constantly until it is fixed. Follow these steps to stop it happening again.

Android errors strike when you least expect and in many cases the meaning of the error message is confusing.

A perfect example of this is the "Google keeps stopping" error that occurs in Android when performing standard tasks. You might be accessing Google search, using the Play Store, or launching some other Google app. When the error message pops up, it provides little concrete information to help you fix it.

So, what exactly can you do when "Google keeps stopping" and what does it mean?

When Does the Google Keeps Stopping Error Occur?

The error can appear seemingly without warning and is often unrelated to any Google app. It happens thanks to a Google service running in the background.

For example, you could be playing a game when the weather app tries to update, resulting in the error. It's difficult to spot exactly which Google app is causing the error. It appears to be largely due to Google Play Services, Play Store, or the Google Search app. Some other Google apps and processes that are responsible for managing the Android operating system may also cause it.

Why Does Google Keep Stopping? What Does the Error Mean?

Although it's hard to pin down exactly, the "Google keeps stopping" error is generally thought to be the result of a caching issue, which causes the Google app or background service to fail. As Google is literally stopping, the intended task (perhaps running a search, browsing for apps, or something else) fails.

What makes it complicated is that the error is not about a specific app. The error occurs purely because a Google app keeps stopping on Android. Several fixes are available for this problem.

1. Easily Fix the Google Keeps Stopping Error: Restart Android

Sometimes, the error is short-lived, caused by a problem with a particular app, service, or shared resource. While there is no way to know when this is the case, a simple reboot of your phone will fix it. Hold the power button and when the menu appears, tap (or slide to) Restart .

2. Clear the Cache in the Google App

As we mentioned, the "Google keeps stopping" error is thought to be caused by a problem with the app's cache. If this is the case, it can be fixed relatively easily. The steps are the same on Samsung phones, Pixels, and any other affected device, although the menu options may be slightly different.

  • Go to Settings > Apps > See all apps .
  • Scroll to Google and tap it to open.
  • Select Storage and cache then tap Clear cache and wait while it clears.
  • You can also try Clear storage , which will reset the app. In this screen, tap Clear All Data .
  • To finish, click back, then restart your phone.

Clear app data on Android

With this process completed, the error should now be fixed. If not, repeat for the Google Play Store, then for Google Play Services, restarting after each until the error is resolved.

Interestingly, while the OS is largely free of errors, clearing the Android cache helps fix a surprising number of problems.

3. Uninstall Recent App Updates to Fix the Google Keeps Stopping Error

You can't uninstall the Google app from your phone, but you can uninstall the updates it has had, which may be causing the error:

  • Open Settings > Apps > See all apps > Google .
  • In the top right corner tap the three dots menu.
  • Tap Uninstall updates .
  • At the prompt, click OK .

Uninstall Android app updates

If there is an issue with the Google app stopping, an update should be issued. When this happens, simply visit the Google Play Store, search for the Google app, and tap Update . This should resolve the error.

4. Uninstall WebView Updates to Fix Errors

One other cause of the "Google keeps stopping" error is WebView. This is an Android system tool that displays webpages and web content inside apps so that they don't need to open the full browser. It can cause problems from time to time, and is prone to crashing itself.

Again, you can't uninstall the app completely, but you can uninstall any updates it has had. Follow the steps above, this time searching for Android System WebView to roll back those updates.

5. Stop or Uninstall the App That Causes the Problem

If the app only appears when you're using a specific app, you can try uninstalling it to see if that helps. Or, if it's an app that you need, you can try stopping it first:

  • Alternatively, you can open Settings > Apps > See all apps and tap the app.

force stop an app

  • If that has no effect, tap Uninstall to remove the app.

Wait for the app to uninstall before proceeding. You may find restarting the phone helps here. If the "Google keeps stopping" error has stopped, you're done.

6. Remember to Update Android

The "Google keeps stopping" error (and others) can be largely attributed to software updates. If the error has just started happening, there is a good chance that a standard system update, an app update, or even a hotfix has caused it.

While we've provided a workable solution above, you should find that the error has been fixed in the next update. Assuming your phone is getting that update, you should be able to download it. And remember, you should always keep your phone up to date whenever possible.

7. No Joy? You May Need to Factory Reset Android

As noted, in most cases simply clearing the cache will bring an end to the Google stopping error. If not, resetting the phone to its factory settings is the only other easy option.

Before proceeding, you should ensure that all data on your phone is backed up. Our guide on how to properly back up Android will help here. This involves backing up settings, photos, contacts, text messages, media files, and other vital documents.

Once you've done that, it's time to reset Android. The easiest way to do this is in the settings screen.

  • Go to Settings > System > Reset options .
  • Find and tap Erase all data (factory reset) .
  • Android will warn you that the internal storage will be reset, so read carefully.
  • When you're satisfied it is the right option, tap Reset Phone .

Reset Android

When you're done, Android will seem as good as new. After setting up your account, take the opportunity to download any new updates as soon as possible.

Fix the "Google Keeps Stopping" Error

Errors with the Google app are relatively rare—much more so than they used to be—but can appear from time to time without any warning. While it isn't always easy to pin down the exact cause, a few housekeeping steps like stopping the Google app, clearing the cache, and uninstalling and reinstalling updates will usually help.

And if it's something that many users are experiencing at the same time, it might be a sign of a bigger problem. In that case, you should keep an eye out for new updates that Google pushes out for its apps.

IMAGES

  1. How Google Play Services Has Stopped

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  2. 6 Ways to Solve "Unfortunately, Google Play Has Stopped."

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  3. Unfortunately the process com.android.phone has Stopped [Fix]

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  4. Why does my Samsung tablet keep saying Google Play has stopped?

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  5. What to do if you see ‘Unfortunately Google Play Store has stopped’ errors in Android

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  6. 6 Ways to Solve "Unfortunately, Google Play Has Stopped."

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VIDEO

  1. FIX: Unfortunately Google Play Services Has stopped

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  3. Google Play Store Has Stopped How to Fix It

  4. Unfortunately, Google Play Store Has Stopped

  5. Google Play Store Not Working Play Store nahi chal raha hai Play Store retry problem try again

  6. How to Fix Google play Store has been stopped and not working 2024

COMMENTS

  1. What to do if you see 'Unfortunately Google Play Store has stopped

    Tap Clear cache. Reboot your device. This is usually enough to stop the error. If it reappears, we might need to update Google Play manually or clear the Google Services cache. Google Play usually updates itself automatically, but occasionally it gets stuck and cannot download the newest version. We can fix that.

  2. 6 Ways to Fix Unfortunately Google Play Store Has Stopped Error

    1. Restart Phone Many problems and bugs can be solved by simply restarting your phone. So before moving forward, just do a quick restart of the device and check whether the problem is solved. 2. Check Data and Time Having the wrong date and time may sometimes cause such problems.

  3. Unfortunately Google Play Service Has Stopped? How to Fix It

    1. Restart Your Device This step might sound obvious, but we're not trying to insult you. Turning your device off and back on again really can fix most Play Store problems. To restart your Android device: Hold down the power button until the shutdown menu appears. Choose the power-down icon.

  4. How to Fix Google Play Store Has Stopped Working Issue

    Step 1: Go to Settings on your phone and tap on Apps/Installed Apps/App Manager. Step 2: Look for Google Play Store. If it's not directly available, look under All apps. Tap on it. Step 3:...

  5. Fix problems with the Google Play Store app

    Tap Apps. If you can't find "Google Play Services," tap See all apps. Tap Google Play Services. Tap Storage & cache Clear cache. Tap Clear storage Clear all data Delete. Re-enable password...

  6. How to Fix It When the Google Play Store Is Not Working

    To do this, go to Settings > System > Date & Time. If Automatic Date & Time is enabled, disable it and enable it again. Update Google Play Services. The Play Store may not work properly if Google Play Services isn't updated. Although a background app, it's essential for downloading and updating your apps and content.

  7. [FIXED] Unfortunately Google Play Services Has Stopped Error ...

    1. Restart Your Phone One of the easiest ways to fix most Android problems is to restart your device. The idea behind it is pretty simple. If an app or a background service on your phone is...

  8. 13 Solutions to "Google Play Services Has Stopped" Error

    Please answer the following questions to resolve the issue promptly. Please select all adblocker (s) / extension (s) in use to resolve the issues. AdBlock Adblock Plus AdGuard uBlock Origin Brave Ghostery Something else None of the above Please provide us with the details of the issue. (Optional)

  9. Google Play Store not working? Here are some possible fixes

    QUICK ANSWER. To restart the Google Play Store, go to Settings > Apps > See all apps > Google Play Store > Force stop > OK. Then, relaunch the Google Play Store. This usually fixes most issues ...

  10. 10 Ways to Fix Google Play Store Has Stopped Working

    1. Restart the Device One of the most basic and preferable solution to put everything back in place regarding any issues in the device is restarting/rebooting the phone. To restart your device, press & hold the " Power button " and select " Reboot ". This will take a minute or two depending on the phone and often fixes quite a few of the problems.

  11. How to Fix the Google Play Store When It Constantly Force Closes

    On Marshmallow, tap the "Storage" option, then tap the "Clear Cache" button. This will erase the Play Store's cached data, which could possibly be causing the FC (force close) issues. On Lollipop, simply scroll down the screen a little bit and press the "Clear Cache" button. Try to open the Play Store.

  12. Fix: Unfortunately, Google Play Store has Stopped

    Method 1: Reset Apps. Go to settings. Tap the Application Manager or App Manager. Tap the menu button. Tap ' Reset App Preferences. ' Reset Android Apps Test if it works; if not, proceed to Method 2. Method 2: Enable Downloads Go to settings. Tap Apps and then choose All. Locate the downloads. Open Downloads and tap the Menu button.

  13. Unfortunately Google Play Service Has Stopped? Here's How to Fix It

    Restart your Android Device This is actually an obvious step, although we aren't attempting to insult you. Switching your phone or tablet off and then back on again can solve almost all Play Store issues. To restart your device: Press and hold down the power button until you see the shutdown menu. Touch the restart button.

  14. How to Fix Unfortunately Google Play Services Has Stopped Working Issue

    Step 1: Open phone Settings and go to Apps/Application Manager. Step 2: Under All apps, look for Google Play Services. Step 3: Tap on the Storage option followed by Clear cache on the next...

  15. 6 Ways to Fix Google Play Services Has Stopped

    Open Settings on your Android phone > Tap Apps > Scroll down to find Google Play Services/ Google Play Store > Click on the Store option and then tap Clear Cache. Clear Google Play Services Data and Cache. Method 6. Reset the Preferences of Google Play Services. If the above methods do not help, then you can try to reset the application to its ...

  16. Fix problems downloading apps with basic troubleshooting steps

    Tap System System update. Your update status appears. To download or install updates, follow the on-screen instructions. Tip: If your device runs Android 2.2 or below, Google Play may not work...

  17. Fix: "Unfortunately, Google Play Services Has stopped" on Android?

    To Delete your updates: Open settings and click on apps. Open Apps. Now, scroll down and find Google Play Services Now, Click on Uninstall Updates. Uninstall Updates. This is going to uninstall the previous update and potentially fix the problem.

  18. Unfortunately, Google Play Store has stopped

    Are you experiencing not able to open Play Store errors after resetting your Phone.Well here is a Quick Fix for it and it works 100%.

  19. Google Play Store has Stopped Error in your Android Device Fix

    Solution 1: Perform Basic Troubleshooting Steps Solution 2: Clear Google Play Store App Data and Cache Solution 3: Uninstall and Reinstall Google Play Store Updates Solution 4: Remove and Re-add your Google Account Solution 1: Perform Basic Troubleshooting Steps Before we head onto the major solutions, let's just try some quick fixes.

  20. 8 Ways to Fix 'Something Went Wrong' Error on Google Play Store

    In the Google Play Store app settings, you will see several options. Look for an option labeled "Storage" or "Storage and Cache.". In the storage settings, you will see "Clear Storage ...

  21. Fix Google Play Store has stopped, Google Play Store Keeps Stopping

    0:00 / 0:57 Fix Google Play Store has stopped, Google Play Store Keeps Stopping Problem Problem XFix 454K subscribers Subscribe Subscribed 3.7K 543K views 2 years ago This video will show...

  22. How to fix 'Unfortunately, Google App has Stopped'?

    Part 2: How To Fix "Unfortunately Google App Has Stopped" on Android Device. ... Step 1: Go ahead and launch the Google Play Store app on your Android device. Step 2: After that, go ahead and then tap on the three horizontal line located at the upper left corner of your screen. ... The solutions that we have mentioned above will actually ...

  23. 7 Ways to Fix the Android "Google Keeps Stopping" Error

    1. Easily Fix the Google Keeps Stopping Error: Restart Android Sometimes, the error is short-lived, caused by a problem with a particular app, service, or shared resource. While there is no way to know when this is the case, a simple reboot of your phone will fix it. Hold the power button and when the menu appears, tap (or slide to) Restart. 2.