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University of Maryland, College Park

Writing Winning Resumes and Cover Letters

This course is part of Interviewing and Resume Writing in English Specialization

Taught in English

Some content may not be translated

Charles Duquette

Instructor: Charles Duquette

Financial aid available

49,823 already enrolled

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(312 reviews)

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There are 4 modules in this course

How can you bring your resume to the top of the pile? How can you present yourself to prospective employers using the language they already speak inside their organization? This course will give you answers to those questions. You will learn how to convert a boring resume into a dynamic asset statement that conveys your talents in the language that an employer understands.

After completing this course, you will be able to: 1. Identify the real purpose of a resume. 2. Identify relevant competencies for a position. 3. Adapt your resumes to Applicant Tracking Systems (resume screening software). 4. Write powerful and convincing accomplishment statements using your accomplishments inventory to strategically assemble the most relevant evidence of competency for a specific position. 5. Use the resume skills tier method to strengthen your resume. 6. Write summary sections and objective statements aligned to a job position. 7. Take advantage of web resources to find power language for your resume. 8. Produce a strong resume in a format that is suitable both to your background and the position you're interested in. 9. Produce strong cover letters that use A.I.D.A. to help you achieve your career goals. 10. Produce effective follow-up letters that help you stand out from the competition.

Preparing to Write

In this module, you'll learn to how position your resume to a specific marketing purpose, how to align your resume with the specific needs of the hiring organization, and how to ensure your resume ranks high on the relevancy scales used by top-notch organizations today.

What's included

6 videos 4 readings 2 quizzes 1 peer review 1 discussion prompt

6 videos • Total 47 minutes

  • The Real Purpose of a Resume • 5 minutes • Preview module
  • Focusing Your Resume • 7 minutes
  • Identifying Relevant Competencies • 8 minutes
  • Understanding 21st Century Competencies • 11 minutes
  • Gathering Your Materials to Write • 8 minutes
  • Understanding Applicant Tracking Systems • 6 minutes

4 readings • Total 40 minutes

  • Lists of Competencies • 10 minutes
  • Competency Readings • 10 minutes
  • 20 Questions • 10 minutes
  • Background Resources • 10 minutes

2 quizzes • Total 60 minutes

  • Concept Quiz • 30 minutes

1 peer review • Total 60 minutes

  • 20 Questions • 60 minutes

1 discussion prompt • Total 10 minutes

  • Discuss Competencies • 10 minutes

Writing a Winning Resume

In this module, you will learn how to construct powerful accomplishment statements, how to write effective summary sections and job objectives, how to select action words to present you as a doer and achiever, and how to use two web resources that can help you find powerful language for your resume.

6 videos 5 readings 2 quizzes 1 peer review

6 videos • Total 50 minutes

  • Writing Strong Accomplishment Statements • 10 minutes • Preview module
  • Using the Resume Skills Tier Method • 6 minutes
  • Writing Summary Sections • 6 minutes
  • Writing Objectives • 7 minutes
  • Finding the Right Words • 6 minutes
  • Using the Resume Dictionary and COCA • 12 minutes

5 readings • Total 50 minutes

  • Example Accomplishment Statements • 10 minutes
  • Example Resume Tier Method Statements • 10 minutes
  • Example Resume Summary Statements • 10 minutes
  • Action Word Resources • 10 minutes
  • Writing Accomplishment Statements • 60 minutes

Choosing a Resume Format

In this module, you'll learn how to select the best resume format to support your experience and career goals. You'll learn how to prepare resumes for electronic submission and for submission to OCR engines. You learn the benefits of using an internal resume in your annual review process, and you'll learn what never to put on a resume.

6 videos 2 readings 3 quizzes

6 videos • Total 54 minutes

  • The Most Popular Resume Format • 9 minutes • Preview module
  • Other Popular Resume Formats • 8 minutes
  • Two Special Resume Formats • 8 minutes
  • Other Special Resume Formats • 9 minutes
  • Electronic, Scannable and Internal Resumes • 8 minutes
  • What You Should Never Put on a Resume • 10 minutes

2 readings • Total 20 minutes

  • Example Resume Formats • 10 minutes
  • Federal Resume Formats • 10 minutes

3 quizzes • Total 90 minutes

Writing a winning cover letter.

In this module, you'll how to prepare an effective cover letter and how to use marketing strategies to get you cover letter to work for you. You'll learn how to use similar strategies to write a follow-up letter after interviews.

4 videos 1 reading 2 quizzes 1 peer review

4 videos • Total 31 minutes

  • Powerhouse Cover Letters • 5 minutes • Preview module
  • Constructing the Letter • 10 minutes
  • Creating a Sense of Urgency • 6 minutes
  • The Follow-Up Letter • 8 minutes

1 reading • Total 10 minutes

  • Example Cover Letter • 10 minutes
  • Concept Review • 30 minutes
  • Write a Cover Letter • 60 minutes

Instructor ratings

We asked all learners to give feedback on our instructors based on the quality of their teaching style.

resume writing courses

The University of Maryland is the state's flagship university and one of the nation's preeminent public research universities. A global leader in research, entrepreneurship and innovation, the university is home to more than 37,000 students, 9,000 faculty and staff, and 250 academic programs. Its faculty includes three Nobel laureates, three Pulitzer Prize winners, 47 members of the national academies and scores of Fulbright scholars. The institution has a $1.8 billion operating budget, secures $500 million annually in external research funding and recently completed a $1 billion fundraising campaign.

Recommended if you're interested in Business Essentials

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University of Maryland, College Park

Interviewing and Resume Writing in English


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Learner reviews

Showing 3 of 312

312 reviews

Reviewed on Jan 4, 2017

Excellent, It was concise but without missing details, It also included a lot of examples. Thank You.

Reviewed on Jul 15, 2020

Very beneficial for professionals into career coaching, training, and teaching professional course students

Reviewed on Jan 5, 2023

This course is a must=do because it helps your resume stands out from the rest

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Resume Building

Enroll in our free course on Resume Building today and gain the knowledge and tools to craft a winning resume that will help you land your dream job. Start building your career success today!

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What you learn in Resume Building ?

About this free certificate course.

Are you struggling to create a winning resume that catches the eye of potential employers? Look no further than our free course on Resume Building! Our comprehensive curriculum will guide you through the entire process of building an effective resume, from selecting the right format and keywords to showcasing your skills and experience in the best possible light.

You'll learn how to tailor your resume to specific job postings and industries, as well as how to use effective language and design to make your resume stand out from the crowd. Plus, you'll have the opportunity to participate in practical exercises, case studies, and projects to apply your knowledge in real-world scenarios.

At the end of this course, you'll have a polished and professional resume that showcases your skills and sets you apart from the competition. Whether you're just starting out in your career or looking to make a change, our Resume Building course will give you the skills you need to succeed.

  • Course Outline

This module gives an overview of all the modules in this course on Resume Building. 

This module elaborates on the purpose of having a well crafted resume which consists of your academic and work history, and to showcase you skills and qualities. 

This module highlights the essential parts of a resume such as Career Summary, Education, Internships, Key-skills, Projects and more that will add weightage to your resume. 

This module explains the prerequisites for crafting a resume such as list of education details, achievements and certifications, Skills and qualities, List of projects etc. 

This module gives an idea about the DO’s and DON’Ts of personal and profile detail section in a resume.  

This module gives you tips on adding details related to your educations and other key skills in the resume. 

This module gives an idea on adding Internship, Training certification and Extracurricular Activities section in the resume. 

This module highlights certain elements that should be taken care of without fail while creating your resume.   

This module shows a live example of a well crafted resume. 

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Frequently Asked Questions

Will I get a certificate after completing this Resume Building free course?

Yes, you will get a certificate of completion for Resume Building after completing all the modules and cracking the assessment. The assessment tests your knowledge of the subject and badges your skills.  

How much does this Resume Building course cost?

It is an entirely free course from Great Learning Academy. Anyone interested in learning the basics of Resume Building can get started with this course.  

Is there any limit on how many times I can take this free course?

Once you enroll in the Resume Building course, you have lifetime access to it. So, you can log in anytime and learn it for free online.  

Can I sign up for multiple courses from Great Learning Academy at the same time?

Yes, you can enroll in as many courses as you want from Great Learning Academy. There is no limit to the number of courses you can enroll in at once, but since the courses offered by Great Learning Academy are free, we suggest you learn one by one to get the best out of the subject.

Why choose Great Learning Academy for this free Resume Building course?

Great Learning Academy provides this Resume Building course for free online. The course is self-paced and helps you understand various topics that fall under the subject with solved problems and demonstrated examples. The course is carefully designed, keeping in mind to cater to both beginners and professionals, and is delivered by subject experts.

Great Learning is a global ed-tech platform dedicated to developing competent professionals. Great Learning Academy is an initiative by Great Learning that offers in-demand free online courses to help people advance in their jobs. More than 5 million learners from 140 countries have benefited from Great Learning Academy's free online courses with certificates. It is a one-stop place for all of a learner's goals.

What are the steps to enroll in this Resume Building course?

Enrolling in any of the Great Learning Academy’s courses is just one step process. Sign-up for the course, you are interested in learning through your E-mail ID and start learning them for free online.  

Will I have lifetime access to this free Resume Building course?

Yes, once you enroll in the course, you will have lifetime access, where you can log in and learn whenever you want to.   

Success stories

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Akhil Byalli

Audit Senior Assistant - 1

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Deloitte India

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IIT Varanasi

Duvvuru Varshitha Reddy

VivaLyf Innovations

VivaLyf Innovations

Lakshmi Tighule

IPS Academy

IPS Academy

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VSS University Of Technology

VSS University Of Technology

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K.L.E. Society College

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P P Savani University

P P Savani University

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A resume is a document that highlights an individual's education, work experience, skills, and achievements. It serves as a snapshot of one's professional background and is a crucial tool in the job search process. A well-crafted resume can help an individual stand out in a competitive job market and increase their chances of landing an interview.

Resume building is the process of creating and optimizing a resume to present an individual's qualifications in the most compelling way possible. This involves identifying and emphasizing the most relevant skills and experience, tailoring the resume to specific job requirements, and formatting it in a clear and easy-to-read manner.

The importance of resume-building cannot be overstated. A good resume can make all the difference in a job search, as it is often the first impression a potential employer has of an individual. A well-constructed resume can demonstrate an individual's unique strengths, skills, and experience, and convince a hiring manager to invite them for an interview.

A resume can also help an individual identify gaps in their qualifications or experience, allowing them to address these areas before applying for jobs. Additionally, the process of building a resume can help individuals gain a deeper understanding of their skills and experience, which can be helpful in job interviews and career planning.

In today's digital age, it is also important to have an online presence that complements one's resume. This can include a professional website, social media profiles, and online portfolios showcasing past work. These platforms can help individuals showcase their skills and experience, build their professional network, and increase their visibility to potential employers.

To build a strong resume, it is important to keep the following tips in mind:

Tailor the resume to the job: Customize the resume to the specific job requirements and highlight the most relevant skills and experience.

Keep it concise: A resume should be no longer than two pages and should be easy to read and scan.

Highlight achievements: Instead of simply listing job duties, highlight specific achievements and accomplishments that demonstrate one's skills and experience.

Use action verbs : Start bullet points with action verbs to make the resume more dynamic and engaging.

Proofread: Ensure the resume is free of errors and typos, and have someone else review it before submitting it to potential employers.

In conclusion, resume building is a critical aspect of the job search process. A well-crafted resume can help individuals stand out in a competitive job market, showcase their skills and experience, and increase their chances of landing an interview. By following best practices and tailoring the resume to the specific job requirements, individuals can create a powerful tool that can help them achieve their career goals.

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PRDV102: Resume Writing

Course introduction.

  • Time: 5 hours
  • Free Certificate

In this course, we explore techniques to help you construct a résumé and cover letter to help you stand out among other job candidates. We study several formats you can apply to various situations and help you assess your professional skills so you can be more competitive in today's job market. Finally, we discuss how to turn an average résumé and cover letter into a polished and effective marketing tool.

Course Syllabus

First, read the course syllabus. Then, enroll in the course by clicking "Enroll me". Click Unit 1 to read its introduction and learning outcomes. You will then see the learning materials and instructions on how to use them.

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Unit 1: Introduction to the Résumé

In this unit, we discuss the function and purpose of a professional résumé. We explore three traditional résumé formats: a conventional résumé, functional or skills-based résumé, and chronological résumé. We also look at examples of CVs to help you present your credentials to potential employers in the academic world or other positions that require a different type of résumé called a curriculum vitae (CV). You will notice that the type of résumé you choose depends largely on what you want to market about yourself and who your audience is.

Completing this unit should take you approximately 1 hour.

Unit 2: Key Components of a Résumé and Cover Letter

Now, let's focus on the key components your résumé should contain in greater detail. What consider the categories do you wish to include to highlight your major accomplishments, professional skills, and other pertinent information? How should you organize these components to showcase your abilities to a potential employer? In this unit, we examine common design elements and simple techniques to format and style your résumé. After all the effort you have put into your résumé, you want your target audience to read it! You should include an effective cover letter to accompany your résumé. This unit provides helpful information to formulate this important marketing tool.

Completing this unit should take you approximately 2 hours.

Unit 3: Enhance Your Résumé and Cover Letter

You do not need to be technically skilled to create an attractive résumé. You can strengthen the language and organization of your résumé by using action verbs, keywords, and clear headings or markers. Always edit and review your résumé and cover letter to ensure their quality. Ask a friend to review your materials. Be sure to tailor your application materials to a specific position opening. In this unit, we continue the theme of developing marketing tools to introduce yourself, communicate your qualifications, and express your interest in the job. Clearly state how you can provide the ideal solution to the employer’s hiring needs.

Course Feedback Survey

Please take a few minutes to give us feedback about this course. We appreciate your feedback, whether you completed the whole course or even just a few resources. Your feedback will help us make our courses better, and we use your feedback each time we make updates to our courses.

If you come across any urgent problems, email [email protected] or post in our discussion forum .

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Certificate Final Exam

Take this exam if you want to earn a free Course Completion Certificate.

To receive a free Course Completion Certificate, you will need to earn a grade of 70% or higher on this final exam. Your grade for the exam will be calculated as soon as you complete it. If you do not pass the exam on your first try, you can take it again as many times as you want, with a 7-day waiting period between each attempt.

Once you pass this final exam, you will be awarded a free Course Completion Certificate .

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Global Professional Association of Resume Writers and Career Coaches

Certifications & Training

For resume writers.

Are you ready to become a professional resume writer, build your resume writing expertise, and demonstrate to the world that you have what it takes to write resumes that get results?

Do you want to stand out from the competition in the crowded certified professional resume writing market by earning a top or niche resume certification?

CDI will set you apart by raising the bar on resume writing through our cutting-edge training with award-winning writers and our suite of distinctive resume writer certifications to help you meet any goal. By joining the elite team of CDI-certified and trained writers you can be assured that you can meet any resume challenge and be recognized as one of the best the industry has to offer.

At CDI we offer training and certification options for wherever you are at in this process.

Where to start?

Since you're here you are likely in one of three positions:

  • You're considering resume writing as a professional and wondering how you get started in building your skill set.

If this is you, take a look at our Resume Mastery course with CARW certification and our Certified Advanced Resume Writer credential. 

  • You've been writing resumes for a while, either personally or professionally, and you recognize it's time to get certified as a resume writer or first get help in fine-tuning your expertise.

If this is you, check out our Certified Advanced Resume Writer credential and our Resume Master Mentor program. 

  • You already have a resume writing certification but recognize the market is crowded and are looking for credentials and/or skills that set you apart from everyone else who is certified.

If this is you, there are many options to serve you. For credentials look at our Certified Master Resume Writer, Certified Executive Resume Master, Certified Graphic Resume Architect and our Certified Resume Specialist (allows you to earn one of 19 industry/specialty niche certifications ranging from IT to military transition). You may also benefit from our Resume Master Mentor program. 

  • You want to take your skills from excellent to awesome. 

If this is you, check out our Certified Career Storyteller course. 

  • You are a CMRW and have escalated your skill to managing a team of writers.

If this is you, check out our new Certified Master Resume Writer - Executive Editor credential. 

We invite you to review all of our programs and certifications below.

Resume Writing Courses & Mentoring Options

Resume mastery ii course with certified advanced resume writer (carw).

Are you ready to embark on an exciting journey to elevate your resume writing skills and achieve certification without stress or doubt?

This course is designed to transform you into a confident, certified, and credible resume writer.

With this course you’ll say goodbye to the anxiety of timed certification exams and hello to an amazing mentor. Instructor and course creator, Gayle Howard, has attained 31 TORI wins and 56 nominations, been CDI's Director of Resume Certification for almost 20 years, and Director of TORI Awards for the past three. She will guide you every step of the way toward certification success. Whether you are in the early stages of resume writing or looking to take your writing to the next level, this course with CARW certification is for you!

Learn more >>

Step-by-Step Graphic Resume Design Tutorial by Marie Plett

Start here if you long to design graphic resumes but wish there was a step-by-step training to do so easily and efficiently.

Marie says, “”This is the single most comprehensive presentation I have ever designed, and it essentially shows all of my Microsoft Word and ATS design secrets. Every other presentation I have ever delivered has led to this.”

In under three (3) hours you can stop worrying about graphics and ATS, crush your overwhelm in MS Word trying to figure out graphic elements, and even set yourself up to win a TORI resume award that boosts your business.

Resume Writing Master Mentor Consulting Program

Start here if you are already a skilled resume writer but want that edge to command higher rates, boost your confidence, or win resume awards. 

Enrollment is currently closed. Waitlist coming soon to be notified of next opening. 

What if there was a way to make a massive evolutionary leap in your resume writing almost overnight? You would want to take it right?

Imagine earning a prestigious TORI award , upping your design and style creativity, strengthening your writing, or simply getting out of a rut. With CDI's Resume Writing Master Mentor Consulting program you work one-on-one with published and award-winning resume writer and CDI President, Laura DeCarlo, to laser focus on the keys that will make YOUR resume writing dramatically better in a short amount of time.

Certified Career Storyteller (CCST) course

Start here if you are already a confident resume writer and want to up your design, branding, and TORI-winning ability. 

Are you ready to pump up your resume writing, LinkedIn profile, and other document deliverables? Would you like to be like prior graduates who have gone on to win coveted TORI awards?

What if you could ensure that even if the resume becomes obsolete, your skills can still provide a profit-making engine for job seekers? It's a tall order, but that's what CDI's Certified Career Storyteller (CCST) represents.

This intensive program created by TORI award dominator, Kimberly Robb Baker of This Little Brand, is not for the faint of heart. In this intensive course you will get a resume writer's crash course MBA in the business side of job search coupled with a boot camp feel to mastering story-based deliverables, LinkedIn profiles, story-based brand maps, and more.

R esume Writing Certifications

Certified advanced resume writer (carw) credential.

The Certified Advanced Resume Writer (CARW) credential is perfect for your first resume writing certification. In fact, it comes with the most prestigious name but the lowest cost of comparable credentials industry-wide.

Earning this Advanced designation will set you apart from other certified resume writers, build confidence in your skillset, and position you to grow your business.

Certified Master Resume Writer (CMRW) Credential

Are you tired of being lost as a small fish in a big pond of certified resume writers who leave job seekers unsure who to hire?

With CDI's elite Certified Master Resume Writer designation you will truly stand out in a sea of credentialed and non-credentialed professionals.

NEW: Certified Master Resume Writer - Executive Editor

CDI recognizes that many resume writers eventually evolve into a new role of overseeing a team of resume writers. Whether those writers are staff or contract, they require your guidance, training, and support in order to maintain your resume writing standards as they navigate your client projects.

The CMRW-EE will allow you to retain your master resume writer status while attaining a new level of directing the excellence of a resume writing team.

Certified Executive Resume Master (CERM) Credential

Are you interested in making your resume writing skills stand out to an exclusive executive job seeker market? Now you can with CDI's Certified Executive Resume Master (CERM) credential.

Through a simple portfolio submission and competency review process you will be on your way to standing out to this prestigious and profitable market.

Certified Resume Specialist (CRS+X) Credential

Would you like to brand yourself as a resume writer who is an industry guru ready to attract the specific niche clients with whom you wish to work?

Now you can with CDI's Certified Resume Specialist designations in 19 specialty areas (and growing) from IT to marketing.

Certified Graphic Resume Architect (CGRA) Credential

Start here if you are talented in highly visual, dynamic resume design (and writing). 

Would you like to show your prospects that your skills are the most up-to-date to handle any marketing challenge they may encounter in their job search?

This credential was designed specifically for professional resume writers who love giving job seekers the invaluable edge of dynamic, visual resumes that make them stand out from the competition.

Certified Resume Analyst (CRA) Credential

Start here if you regularly review resumes without writing them and would like to be certified as an analyst.

Don’t write resumes but spend a lot of time reviewing them? Now you can be recognized and rewarded for providing job seekers with feedback and advice on their resumes.

The Certified Resume Analyst credential shows you have expertise in what makes a winning resume, and that you are skilled at reviewing them and providing valuable feedback and advice.


  1. Writing a Resume in Microsoft Word

    Writing a resume in Microsoft Word offers a step-by-step guide for creating a new resume or revising an old one. If you already have the program installed on your computer, it’s a free way to get a resume. A resume is your introduction and ...

  2. Boost Your Resume with Coursera Courses: How to Get Certified

    In today’s competitive job market, having a strong resume is essential. Employers are not only looking for relevant experience and skills, but also for candidates who are committed to continuous learning and self-improvement.

  3. Get Certified and Stand Out: How Google’s Online Courses Boost Your Resume

    As the job market becomes increasingly competitive, it’s important to stand out from the crowd. One way to do this is by obtaining certifications in relevant areas of expertise. Google offers a variety of online courses that can help you ga...

  4. Writing Winning Resumes and Cover Letters Course (UMD)

    You will learn how to convert a boring resume into a dynamic asset statement that conveys your talents in the language that an employer understands. After

  5. Top Resume and CV Writing Courses Online

    Take a resume writing course from Udemy, and learn from real-world experts how to showcase your skills and catch the attention of hiring managers.

  6. Resume Writing Courses and Certifications

    Resume Writing Courses and Certifications · State University of New York · How to Write a Resume (Project-Centered Course) · Great Learning · Great Learning

  7. Resume Writing 101: Self-Directed Training

    The NRWA's Resume Writing 101 is a self-paced learning program that delivers

  8. How to Write a Resume

    Our Resume Writing course can teach you the skills to make you stand out when applying for exciting new job roles. Not only that but with the skills you'll

  9. Learn To Build a Perfect Resume

    Great Learning Academy provides this Resume Building course for free online. The course is self-paced and helps you understand various topics that fall under

  10. PRDV102: Resume Writing

    PRDV102: Resume Writing · Course Introduction. Time: 5 hours · Course Syllabus. First, read the course syllabus. · Unit 1: Introduction to the Résumé · Unit 2: Key

  11. Resume Writing Classes Online

    Skillshare is a learning community for creators. Anyone can take an online class, watch video lessons, create projects, and even teach a class themselves.

  12. Writing a Resume Online Class

    In this course, she walks through the basics of resume writing for job seekers, as well as a few extra job search basics such as identifying

  13. The Fundamentals of Résumé Writing Training Program

    PARWCC highly recommends completing the Fundamentals of Résumé Writing program before attempting the CPRW exam. The program does not teach you HOW to pass the

  14. Resume Writing Certification, Training

    With CDI's Resume Writing Master Mentor Consulting program you work one-on-one with published and award-winning resume writer and CDI President, Laura DeCarlo