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• 31 Oct 2023

Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

Would you complain about a client who verbally abuses their staff? Would you admit to cutting corners on your work? The answers aren't always clear, says David Fubini, who tackles tricky scenarios in a series of case studies and offers his advice from the field.

• 12 Sep 2023
• Cold Call Podcast

Can Remote Surgeries Digitally Transform Operating Rooms?

Launched in 2016, Proximie was a platform that enabled clinicians, proctors, and medical device company personnel to be virtually present in operating rooms, where they would use mixed reality and digital audio and visual tools to communicate with, mentor, assist, and observe those performing medical procedures. The goal was to improve patient outcomes. The company had grown quickly, and its technology had been used in tens of thousands of procedures in more than 50 countries and 500 hospitals. It had raised close to $50 million in equity financing and was now entering strategic partnerships to broaden its reach. Nadine Hachach-Haram, founder and CEO of Proximie, aspired for Proximie to become a platform that powered every operating room in the world, but she had to carefully consider the company’s partnership and data strategies in order to scale. What approach would position the company best for the next stage of growth? Harvard Business School associate professor Ariel Stern discusses creating value in health care through a digital transformation of operating rooms in her case, “Proximie: Using XR Technology to Create Borderless Operating Rooms.”

• 28 Aug 2023
• Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

Life is short. Are you using your time wisely? Leslie Perlow, Arthur Brooks, and DJ DiDonna offer time management advice to help you work smarter and live happier.

• 15 Aug 2023

Ryan Serhant: How to Manage Your Time for Happiness

Real estate entrepreneur, television star, husband, and father Ryan Serhant is incredibly busy and successful. He starts his days at 4:00 am and often doesn’t end them until 11:00 pm. But, it wasn’t always like that. In 2020, just a few months after the US began to shut down in order to prevent the spread of the Covid-19 virus, Serhant had time to reflect on his career as a real estate broker in New York City, wondering if the period of selling real estate at record highs was over. He considered whether he should stay at his current real estate brokerage or launch his own brokerage during a pandemic? Each option had very different implications for his time and flexibility. Professor Ashley Whillans and her co-author Hawken Lord (MBA 2023) discuss Serhant’s time management techniques and consider the lessons we can all learn about making time our most valuable commodity in the case, “Ryan Serhant: Time Management for Repeatable Success.”

• 08 Aug 2023

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

"People analytics"—using employee data to make management decisions—could soon transform the workplace and hiring, but implementation will be critical, says Jeffrey Polzer. After all, do managers really need to know about employees' every keystroke?

• 01 Aug 2023

Can Business Transform Primary Health Care Across Africa?

mPharma, headquartered in Ghana, is trying to create the largest pan-African health care company. Their mission is to provide primary care and a reliable and fairly priced supply of drugs in the nine African countries where they operate. Co-founder and CEO Gregory Rockson needs to decide which component of strategy to prioritize in the next three years. His options include launching a telemedicine program, expanding his pharmacies across the continent, and creating a new payment program to cover the cost of common medications. Rockson cares deeply about health equity, but his venture capital-financed company also must be profitable. Which option should he focus on expanding? Harvard Business School Professor Regina Herzlinger and case protagonist Gregory Rockson discuss the important role business plays in improving health care in the case, “mPharma: Scaling Access to Affordable Primary Care in Africa.”

• 05 Jul 2023

How Unilever Is Preparing for the Future of Work

Launched in 2016, Unilever’s Future of Work initiative aimed to accelerate the speed of change throughout the organization and prepare its workforce for a digitalized and highly automated era. But despite its success over the last three years, the program still faces significant challenges in its implementation. How should Unilever, one of the world's largest consumer goods companies, best prepare and upscale its workforce for the future? How should Unilever adapt and accelerate the speed of change throughout the organization? Is it even possible to lead a systematic, agile workforce transformation across several geographies while accounting for local context? Harvard Business School professor and faculty co-chair of the Managing the Future of Work Project William Kerr and Patrick Hull, Unilever’s vice president of global learning and future of work, discuss how rapid advances in artificial intelligence, machine learning, and automation are changing the nature of work in the case, “Unilever's Response to the Future of Work.”

• What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

Companies are struggling to retain employees from underrepresented groups, many of whom don't feel heard in the workplace. What do managers need to do to build truly inclusive teams? asks James Heskett. Open for comment; 0 Comments.

• 20 Jun 2023

Elon Musk’s Twitter Takeover: Lessons in Strategic Change

In late October 2022, Elon Musk officially took Twitter private and became the company’s majority shareholder, finally ending a months-long acquisition saga. He appointed himself CEO and brought in his own team to clean house. Musk needed to take decisive steps to succeed against the major opposition to his leadership from both inside and outside the company. Twitter employees circulated an open letter protesting expected layoffs, advertising agencies advised their clients to pause spending on Twitter, and EU officials considered a broader Twitter ban. What short-term actions should Musk take to stabilize the situation, and how should he approach long-term strategy to turn around Twitter? Harvard Business School assistant professor Andy Wu and co-author Goran Calic, associate professor at McMaster University’s DeGroote School of Business, discuss Twitter as a microcosm for the future of media and information in their case, “Twitter Turnaround and Elon Musk.”

• 05 Jun 2023

Is the Anxious Achiever a Post-Pandemic Relic?

Achievement has been a salve for self-doubt for many generations. But many of the oldest members of Gen Z, who came of age amid COVID-19, think differently about the value of work. Will they forge a new leadership style? wonders James Heskett. Open for comment; 0 Comments.

• 25 Apr 2023

Using Design Thinking to Invent a Low-Cost Prosthesis for Land Mine Victims

Bhagwan Mahaveer Viklang Sahayata Samiti (BMVSS) is an Indian nonprofit famous for creating low-cost prosthetics, like the Jaipur Foot and the Stanford-Jaipur Knee. Known for its patient-centric culture and its focus on innovation, BMVSS has assisted more than one million people, including many land mine survivors. How can founder D.R. Mehta devise a strategy that will ensure the financial sustainability of BMVSS while sustaining its human impact well into the future? Harvard Business School Dean Srikant Datar discusses the importance of design thinking in ensuring a culture of innovation in his case, “BMVSS: Changing Lives, One Jaipur Limb at a Time.”

• 24 Apr 2023

What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

The market for cannabis products has exploded as more states legalize marijuana. But the path to success is rife with complexity as a case study about the beverage company Cann by Ayelet Israeli illustrates.

• 11 Apr 2023

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

New leaders no longer have the luxury of a 90-day listening tour to get to know an organization, says John Quelch. He offers seven steps to prepare CEOs for a successful start, and three missteps to avoid.

• 03 Mar 2023

When Showing Know-How Backfires for Women Managers

Women managers might think they need to roll up their sleeves and work alongside their teams to show their mettle. But research by Alexandra Feldberg shows how this strategy can work against them. How can employers provide more support?

• 01 Mar 2023

How Much Does 'Deep Purpose' Matter to the Bottom Line?

More leaders want their employees to aspire to loftier goals at work. But is deep purpose more about feel-good ideas or delivering business value? wonders James Heskett. Open for comment; 0 Comments.

• 15 Nov 2022

Planning the Future for Harlem’s Beloved Sylvia’s Restaurant

Sylvia’s Restaurant, which celebrated its 60th anniversary in August 2022, is a testament to the values instilled by the matriarch Sylvia Woods. She cultivated a strong community around her soul food restaurant in New York City’s Harlem neighborhood that has continued to thrive, even after her passing a decade ago. Amid business expansions and succession planning, the legacy of Sylvia Woods continues to live on. But as Sylvia’s grandson takes over the business, a new challenge faces him and his family: what should the next 60 years of Sylvia’s look like? Senior Lecturer Christina Wing and Kenneth De'Sean Woods, chief executive officer of Sylvia Woods Inc., discuss the case, “Sixty Years of Sylvia’s.”

• 20 Sep 2022

How Partisan Politics Play Out in American Boardrooms

The discord gripping the nation has reached the heights of corporate America, with costly consequences for companies and investors. Research by Elisabeth Kempf shows just how polarized the executive suite has become.

• 23 Aug 2022

Management Lessons from the Sinking of the SS El Faro

Captain Michael Davidson of the container ship SS El Faro was determined to make his planned shipping trip on time—but a hurricane was approaching his intended path. To succeed, Davidson and his fellow officers had to plot a course to avoid the storm in the face of conflicting weather reports from multiple sources and differing opinions among the officers about what to do. Over the 36-hour voyage, tensions rose as the ship got closer and closer to the storm. And there were other factors compounding the challenge. The El Faro was an old ship, about to be scrapped. Its owner, TOTE Maritime, was in the process of selecting officers to crew its new ships. Davidson and some of his officers knew the company measured a ship’s on-time arrival and factored that into performance reviews and hiring decisions. When the ship ultimately sunk on October 1, 2015, it was the deadliest American shipping disaster in decades. But who was to blame for the tragedy and what can we learn from it? Professor Joe Fuller discusses the culpability of the captain, as well as his subordinates, and what it reveals about how leaders and their teams communicate under pressure in his case, "Into the Raging Sea: Final Voyage of the SS El Faro."

• 01 Aug 2022

Does Religious Belief Affect Organizational Performance?

Chinese firms exposed to Confucianism outperformed peers and contributed more to their communities, says a recent study. James Heskett considers whether the role of religion in management merits further research. Open for comment; 0 Comments.

• 18 Apr 2022

Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

After the 2018 school shooting in Parkland, Florida, Dick's Sporting Goods' CEO declared: "I don't want to be part of the story anymore." Two new case studies by George Riedel go inside the retailer's decision to remove certain firearms from stores and restrict gun sales. Open for comment; 0 Comments.

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4 th ICSC 2023 International Conference Case Study Conference (December 14-15, 2023) The Future of Case Method

IBS Hyderabad will organize the 4 th International Case Study Conference on December 14-15, 2023. Participants will get an opportunity to present their case studies and receive feedback from a panel of case method experts and award-winning case authors. Contact Us Email: [email protected] Register here: https://www.ifheindia.org/conference/ICSC2023/ Tel: +91 96409 01313

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Asia Pacific's largest case study repository for management students, faculties, trainers and corporate executives

ICMR is Asia's most popular repository of management case studies. ICMR Case Collection provides Teachers, Corporate Trainers, and Management Professionals with a variety of teaching and reference material. The collection consists of case studies on a wide range of companies and industries - both Indian and international. ICMR is involved in business research, management consulting, and the development of case studies and courseware in management. ICMR also provides knowledge process outsourcing services to international clients. Over 10 million copies of ICMR case studies have been printed in international and Indian textbooks, workbooks and case study volumes. More than 200,000 individual copies of our case studies have been purchased by many of the leading business schools and universities around the world. Our case studies have won prizes in several global case writing competitions, and also appear in many international management textbooks. More than 5500 case studies, short case studies, and business reports are available for immediate download from this site. The material is available for download as pdf files, with a 'Do Not Copy' watermark.

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Varieties and numbers of case studies are available in our repository in different management subject categories. Below are the most popular categories in management areas:

Business Strategy

Human resource management, it and systems, leadership and entrepreneurship, business ethics, awards and achievements.

ICMR cases have won awards in some of the most prestigious global case writing competitions such as EFMD, oikos, John Molson, CEIBS, The Case Centre, E-PARCC and many more...

New Arrivals

Please check our recent case studies

Can the LVMH Deal Help Tiffany Regain its Luster?

US-based Tiffany and Co (Tiffany), founded in 1837, manufactured and marketed fine jewelry, watches, and accessories. The brand was synonymous with luxury, fine craftsmanship, and innovative design. But over a period of time, Tiffany lost its luster. Millennials turned to other brands and Tiffany struggled to grow. It saw a decrease in the emotional connect customers had with it and a decline in the overall positive perception of the Tiffany brand in the modern world.....

Netflix`s Pricing Strategies to Arrest Falling Subscriber Numbers

The case “Netflix’s Pricing Strategies to Arrest Falling Subscriber Numbers” talks about the various new pricing strategies that leading global streaming giant Netflix, Inc. was contemplating introducing to arrest the rising number of service cancellations among its subscribers. The case explores how Netflix had always been abreast of the ever-changing customer preferences in the home entertainment space and had changed its business model accordingly to serve customers, thereby emerging a winner each time......

Apple`s Green Bonds

In July 2020, Apple Inc. unveiled its goal of achieving 100% carbon neutrality in its entire business, including the manufacturing supply chain and complete product life cycle, by 2030. To achieve its target, the company started issuing Green Bonds. The case talks about the company’s green bond issue and provides the scope to bring in various important dimensions related to the bond issue. It also helps students to learn about the calculation Current Yield, Yields to Maturity., and Yield to Call using Apple’s green bond issue...

Judith Williams` Diversity & Inclusion Initiatives at SAP: Attempting to Change the World?

The case documents the efforts of Judith Michelle Williams (Williams), Head of People Sustainability and Chief Diversity and Inclusion Officer (CDIO) at Germany-based multinational software corporation SAP SE, to make the company a diverse and inclusive workplace. The case takes a brief look at SAP’s journey and provides the key highlights of Williams’ career. It then elaborates on the various challenges...

Evernote Corporation`s Migration to Cloud

Evernote, a note taking app developed by US-based Evernote Corporation, was available over the browser as well as on Android- and iOS-based devices. It was a powerful storage and retrieval system for documents and data. It could store everything from PDFs, spreadsheets, documents, videos, emails, etc.Evernote maintained its own servers and networks to store its data. This system was supposed to give the company the flexibility to design its products in a more productive manner. But along the way,...

ExxonMobil in Guyana: Can the Nation Balance Economic Growth and Climate Change Issues?

The case study focuses on the challenges small developing nations face in dealing with large multi-national corporations. It deliberates upon the importance of framing and implementing robust economic policies that balance issues relating to the climate crisis and the country’s economy.The case briefly describes the Guyanese economy and the earlier governments’ push to support oil exploration in the region.It then details the entry of ExxonMobil...

ICMR Books Collections

ICMR books are ideal resources designed to help deepen knowledge on the management theories and concepts helping to enhance decision-making skills

Strategic management consists of a set of decisions and actions resulting in the formulation and implementation of strategies designed to achieve the objectives of an organization. It involves taking decisions about the products, location, and the organization's structure-decisions that determine the survival of the organization in the short and long term.....

Business Communication

Communication is an essential aspect of business life. Everyday, business persons have to communicate with people at different levels of the organization or with people external to the organization. And in this globalized environment they also have to communicate with people from different countries, with different cultural backgrounds....

Economics For Managers

Economics is the study of how economic agents or societies choose to use scarce resources to satisfy unlimited wants. It examines how resources can be optimally distributed to satisfy the needs of individuals and society as a whole. Knowledge of economics helps businesses become more profitable through proper allocation of resources....

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Case studies are an important tool to highlight managerial dilemmas. The ICMR case studies are of highest quality and tackle important managerial issues, including social and environmental sustainability. The case studies have repeatedly won international case study contests and have been tested around the globe with much success.

-Dr. Michael Pirson, Assistant Professor of Management, Fordham University; Research Fellow in Psychology; Harvard University; Co-founder and Academic Director, Humanet

I am impressed about the quality of ICMR cases, combining relevant issues, innovative organizationa and excellent case writing handcraft. In recent years, ICMR cases have performed extraordinarily well within the double-blind reviewed annual oikos Global Case Writing Competition.

-Dr. Jost Hamschmidt, Managing Director, oikos Foundation, St. Gallen, Switzerland; Head, oikos Global Case Writing Competition Program

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ICMR provides knowledge partnership services as well as training services

• February 07, 2020

IBS Center for Management Research (ICMR) offers a subscription model for the purchase of case studies. At present, we are offering two subscription options…

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While ICMR regularly comes out with casebooks, case packs, and e-books comprising our cases, we have witnessed a high demand for our cases for…

ICMR India conducts workshops to train all the interested individuals in case research and writing. For more details, please write a mail to…

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How to Write a Management Case Study

Last Updated: May 28, 2023

wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, volunteer authors worked to edit and improve it over time. This article has been viewed 137,487 times. Learn more...

A management case study contains a description of real-life management issues and proposed solutions. Students, practitioners and professionals write case studies to thinking critically about issues, and devise and implement remedies for challenging management situations. A case study generally contains facts, theories, assumptions, analysis, and prioritized solutions. The following are the steps for writing a management case study.

Identify the Objective, Method and Facts

• Choose an analytical approach to increase awareness. In the preliminary stages of solving management problems, an analytical case study might best meet the goal of alerting upper management to core facts and issues. An analytical case study primarily focuses on what has occurred and why.
• Select a problem-solving approach to pinpoint and solve major issues. If the goal is to make solution recommendations, write a problem-solving case study that clearly outlines problems and solutions.

Set the Scope for Readers

Focus on Issues and Solutions

• Address the challenges that might accompany suggested solutions. For example, cross-cultural conflicts in an organization might require additional training for managers, which may require funds or an extensive search for topic experts.

Provide a Clear Conclusion

Cite References

Community Q&A

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• ↑ https://www.wordstream.com/blog/ws/2017/04/03/how-to-write-a-case-study
• ↑ https://libguides.usc.edu/writingguide/casestudy
• http://monash.edu/lls/llonline/quickrefs/27-case-study.pdf
• http://www.schreyerinstitute.psu.edu/pdf/CaseWritingGuide.pdf

About This Article

To write a management case study, first give a clear industry overview of the problem and explain theories and current knowledge. Next, pinpoint all the important issues and identify any underlying problems. For example, conflicts between team members might stem from unclear workplace policies. Finally, generate effective solutions and explain why they will work. Wrap it up with a conclusion that summarizes the problems and solutions you discussed. Read on for more details on how to conduct research for a management case study and cite your sources. Did this summary help you? Yes No

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HBS Case Selections

Innovation at Moog Inc.

• Brian J. Hall
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Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (A)

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Timnit Gebru: "SILENCED No More" on AI Bias and The Harms of Large Language Models

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Hugging Face: Serving AI on a Platform

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SmartOne: Building an AI Data Business

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Honeywell and the Great Recession (A)

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Target: Responding to the Recession

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Elon Musk: Balancing Purpose and Risk

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Tesla's CEO Compensation Plan

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China Rapid Finance: The Collapse of China's P2P Lending Industry

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Forbidden City: Launching a Craft Beer in China

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Booking.com

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Innovation at Uber: The Launch of Express POOL

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Racial Discrimination on Airbnb (A)

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GitLab and the Future of All-Remote Work (A)

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TCS: From Physical Offices to Borderless Work

Creating a virtual internship at goldman sachs.

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Unilever's Response to the Future of Work

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AT&T, Retraining, and the Workforce of Tomorrow

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Leading Change in Talent at L'Oreal

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Eve Hall: The African American Investment Fund in Milwaukee

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United Housing - Otis Gates

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The Home Depot: Leadership in Crisis Management

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The Great East Japan Earthquake (B): Fast Retailing Group's Response

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• Sergey Vartanov

Insurer of Last Resort?: The Federal Financial Response to September 11

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• Sarah Brennan

Under Armour

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• Daniel West
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Hunley, Inc.: Casting for Growth

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Bitfury: Blockchain for Government

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Deutsche Bank: Pursuing Blockchain Opportunities (A)

• Lynda M. Applegate
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Maersk: Betting on Blockchain

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Yum! Brands

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• Christopher Poliquin

Bharti Airtel in Africa

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Li & Fung 2012

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Sony and the JK Wedding Dance

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United Breaks Guitars

David dao on united airlines.

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Marketing Reading: Digital Marketing

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Social Strategy at Nike

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The Tate's Digital Transformation

Social strategy at american express, mellon financial and the bank of new york.

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• Ryan D. Taliaferro

The Walt Disney Company and Pixar, Inc.: To Acquire or Not to Acquire?

• Juan Alcacer
• David J. Collis

Dow's Bid for Rohm and Haas

• Benjamin C. Esty

Finance Reading: The Mergers and Acquisitions Process

• John Coates

Apple: Privacy vs. Safety? (A)

• Henry W. McGee
• Nien-he Hsieh
• Sarah McAra

Sidewalk Labs: Privacy in a City Built from the Internet Up

• Leslie K. John

Data Breach at Equifax

• Suraj Srinivasan
• Quinn Pitcher
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Apple's Core

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Design Thinking and Innovation at Apple

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Apple Inc. in 2012

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Iz-Lynn Chan at Far East Organization (Abridged)

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Adobe Systems: Working Towards a "Suite" Release (A)

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Starbucks Coffee Company: Transformation and Renewal

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JCPenney: Back in Business

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Home Nursing of North Carolina

Castronics, llc, gemini investors, angie's list: ratings pioneer turns 20.

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Basecamp: Pricing

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J.C. Penney's "Fair and Square" Pricing Strategy

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Osaro: Picking the best path

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HubSpot and Motion AI: Chatbot-Enabled CRM

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GROW: Using Artificial Intelligence to Screen Human Intelligence

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Arup: Building the Water Cube

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(Re)Building a Global Team: Tariq Khan at Tek

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Organizational Behavior Reading: Leading Global Teams

Ron ventura at mitchell memorial hospital.

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Anthony Starks at InSiL Therapeutics (A)

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Wolfgang Keller at Konigsbrau-TAK (A)

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The 2010 Chilean Mining Rescue (A)

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IDEO: Human-Centered Service Design

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David Neeleman: Flight Path of a Servant Leader (A)

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Coach Hurley at St. Anthony High School

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Shapiro Global

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Kathryn McNeil (A)

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Carol Fishman Cohen: Professional Career Reentry (A)

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Alex Montana at ESH Manufacturing Co.

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Michelle Levene (A)

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John and Andrea Rice: Entrepreneurship and Life

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MIT Sloan has long been a pioneer among business schools when it comes to  action learning —creating real-world applications of classroom knowledge. Management flight simulations are one such application. These innovative and interactive games create a virtual world in which students explore and participate in the critical management issues facing a range of industries and organizations.

Management simulation games bring an experiential aspect to learning about complex systems. This type of action learning has more impact on students than simply listening to a lecture or engaging in a case study discussion. Students who participate in a simulation can see the immediate consequences of their decisions and learn what it’s truly like to juggle competing priorities amidst a constant influx of information.

World Climate - Preview

View this 3-minute video to see how management flight simulations like World Climate are used in the MIT Sloa​​​n classroom to generate a highly interactive learning environment.

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15+ Student Case Study Examples [ High School, Assignment, Classroom ]

Student Case Study

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Case Study Definition

Benefits and limitations of case studies, example of case study.

• Subject Focus : The case study can center on a single person, a small group of individuals, an organization, a particular event, or a broader societal issue. The choice of subject depends on the research question or the goals of the study.
• In-Depth Exploration: Case studies involve detailed data collection and analysis. Researchers collect various types of information, such as interviews, surveys, documents, observations, and other relevant sources, to build a comprehensive picture of the subject.
• Contextual Analysis: A significant aspect of a case study is the consideration of the context in which the subject operates. Understanding the background and environment is essential to interpret the findings accurately.
• Qualitative Research : Case studies often use qualitative research methods to gather and analyze data. This includes open-ended interviews, content analysis, and thematic coding.
• Rich Description: The case study report provides a rich and detailed description of the subject. It includes narratives, quotes, and empirical evidence to support the analysis.
• Analysis and Interpretation: Researchers analyze the collected data to identify patterns, themes, or trends. They may use various theoretical frameworks to interpret the information and draw conclusions.
• Real-World Application: Case studies are often used to address practical problems or real-world situations. They can be used to inform decision-making, offer solutions, or provide insights into specific issues.
• Ethical Considerations: Researchers must consider ethical principles when conducting case studies, ensuring the protection of participants’ rights and privacy.
• Findings and Recommendations: A well-structured case study typically concludes with findings, implications, and recommendations based on the analysis.

1. Choose an Interesting and Relevant Topic:

2. conduct thorough research:, 3. identify the problem or research question:, 4. introduce the case:, 5. describe the methods used:, 6. present the findings:, 7. analytical interpretation:, 8. discuss limitations:, 9. propose solutions or recommendations:, 10. write a conclusion:, 11. cite your sources:, 12. edit and proofread:, 13. format your case study:.

• Apple Inc.’s Marketing Strategy: An analysis of Apple’s marketing approach, including product design, branding, and customer loyalty.
• McDonald’s Global Expansion: A study on how McDonald’s adapted its business model for success in different international markets.
• The Case of “Little Albert”: A classic case study in psychology that examined the conditioning of fear in a young child.
• Stanford Prison Experiment: An investigation into the psychological effects of role-playing in a simulated prison environment.
• Inclusive Education in a Primary School: A case study exploring the challenges and benefits of implementing inclusive education for students with disabilities.
• Online Learning and Student Engagement: An analysis of the impact of online learning on student engagement and academic performance.
• The Tuskegee Syphilis Study: A well-known case study on the ethical issues surrounding a long-term study of untreated syphilis in African American men.
• Patient X: A Rare Medical Condition: An examination of a patient with a rare medical condition to understand its diagnosis and treatment.
• Deepwater Horizon Oil Spill: A case study of the environmental and economic impacts of the 2010 oil spill in the Gulf of Mexico.
• Deforestation in the Amazon Rainforest: An analysis of the causes, consequences, and possible solutions to deforestation in the Amazon.
• Child Welfare Services: A case study examining the challenges and interventions involved in a child welfare case.
• Substance Abuse and Rehabilitation: An analysis of the recovery journey of an individual with a substance use disorder.
• Sustainable Urban Development: A case study of a city’s efforts to promote sustainable practices in urban planning, transportation, and architecture.
• Historical Preservation of Landmarks: An exploration of the restoration and preservation of historic buildings or landmarks.
• Landmark Supreme Court Cases: In-depth analyses of important legal cases that have had a significant impact on the legal system and society.
• Intellectual Property Disputes: Case studies on legal battles involving intellectual property rights, such as patents and copyrights.
• SpaceX’s Reusable Rockets: A study of SpaceX’s development and use of reusable rocket technology.
• Failure Analysis of Bridge Structures: An investigation into the causes of structural failures in bridges and their implications.
• Enron Scandal: An examination of the accounting fraud and corporate governance issues that led to the downfall of the Enron Corporation.
• Microfinance and Poverty Alleviation: A case study on the impact of microfinance institutions on poverty reduction in developing countries.
• To deepen students’ understanding of a particular concept, theory, or topic within their field of study.
• To provide real-world context and practical applications for theoretical knowledge.
• To enhance students’ critical thinking and problem-solving abilities by analyzing complex issues or scenarios.
• To encourage students to apply their knowledge to real-life situations and develop solutions.
• To develop research skills, including data collection, data analysis , and the ability to draw meaningful conclusions from information.
• To improve analytical skills in interpreting data and making evidence-based decisions.
• To improve written and oral communication skills by requiring students to present their findings in a clear, organized, and coherent manner.
• To enhance the ability to communicate complex ideas effectively to both academic and non-academic audiences.
• To prepare students for future careers by exposing them to real-world situations and challenges they may encounter in their chosen profession.
• To develop professional skills, such as teamwork, time management, and project management.
• To prompt students to reflect on their learning and evaluate their strengths and weaknesses in research and analysis.
• To foster self-assessment and a commitment to ongoing improvement.
• To inspire creativity and innovation in finding solutions to complex problems or challenges.
• To encourage students to think outside the box and explore new approaches.

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Management Case Study with Questions and Answers

Writing case studies is an essential part of management. Various graduations, as well as post graduation degree courses, is offered on multiple managerial stream and specializations. The questions and answers are an essential part of the case study.

There can be different sets of questions and answers for different management specializations. You need to prepare study and write very well in all these case study question answer assignment sets. You need to follow simple rules and tips to write these answers accurately for getting the top grades.

A case study report help online service can be the best option for you in writing the answers correctly. You will surely/assuredly get the highest grades by availing of their services. Since the services are entirely online, it saves a lot of time money and energy of the students. In this blog, we will discuss/debate a few tips to write the Management Case Study questions and answers in the best way.

What Are the Most Frequent Questions in Management?

Common questions on marketing management are as follows:

• How to apply the SWOT analysis ideally for the well-being of company X?
• How to apply PESTEL analysis?
• How to do proper market segmentation?
• How to do the best market survey?
• How can you do the best marker positioning of your newly launched product in the market?
• What are the best ways to fix branding?
• How to build up brand loyalty among the target customers?
• How can you apply the BCG matrix?
• How to do the best market forecasting in an ideal way?
• What can you do to utilize the online marketing mode most efficiently?
• How to do intertribal marketing?
• How to achieve benchmarking?
• How can you do brainstorming?
• How to make an outstanding patent or goodwill in a market?
• How to boost up the sales rate with a well-planned market strategy?
• How to set the questionnaires for an effective national as well in the international market survey?
• How to know each requirement and demands of the target customers?
• How to meet exact needs of the customers?
• How to improve the quality of your offered products and services?

The answers to all the questions mentioned above need to be substantiated with relevant practical examples from the current industry. A reputed Case Study Assignment Help online service provider can provide you with the best examples from the current industry.

Typical Questions in Financial Management Are As Follows:

• How to plan for the best budget in favors of company X?
• How to do annual financial forecasting for any company?
• How can you maximize the chances of financial gain and minimize the possibility of financial losses in the future with the help of various useful financial models?
• How to do a financial leveraging?
• How to do a very useful financial auditing?
• What are the best financial models and plans for the benefits of any organization?
• How to withstand financially even amidst an economic slowdown?
• What are the best financial management strategies to strengthen the private as well as public sector banks or financial institutions?

Case study analysis assignment writing can guide you the very best in this respect. He will provide you with the best examples from the current financial industry.

Common Case Study Questions on Human Resource (HR) Management

• How to do the best HR auditing?
• What are the best recruitment tactics by any company?
• How to boost the workforce of any company?
• How to handle attrition rates and headhunting of the top company staff?
• What is the main difference in HR department handling of both government and private sector companies?
• How can you pan the best performance appraisal scheme to motivate the employees?
• How to purpose the most appropriate salary scales for the staffs at various positions?
• How to plan proper incentives and overtime money for the employees?

A trustworthy online case study assignment essays writing service provider can give you an obvious idea on answering all the questions as mentioned above with the top examples. I your case study assignment paper a particular company issue am presented and you are asked to solve it with your own managerial as well as analytical skills. You also need to answer the case study questions in the best way to impress your college faculties.

Common Case Study Questions on Systems Management

Today, the Information Technology (IT) or the solar systems management firms a significant part of the MBA or any other business management course. The application of software is now compulsory in any professional field. A few common questions on systems management are listed below:

• How to apply software for a company’s managerial activities?
• How to make the IT backbone of your company healthy?
• What type of computer operators and software engineers are required for your company?
• How to apply computer software to various departments of your company?
• What types of software tools and technologies are the most applicable to your organization?
• How to handle multiple software technologies for managerial applications?
• How to manage and protect the software from different viruses?

In answering these questions also, you need to give the best examples from the ongoing software industry.

Today, operations management is one of the significant managerial specializations. Some

Common Questions on Operations Management Are As Follows:

• How Operations Management Help in research and development (R and D) department of a company?
• How to reduce the production of defective articles?
• How to build the best use of the Delphi technique?
• How to utilize the best statistical models for various operations management applications?
• How to improve and benchmark the technical advancement of your company with the help of operations management applications?

Relevant examples are to be given from various production industries and firms while answering the case study questions mentioned above. The standards must be true and proper. The answer must be added with the best illustrations. You need to follow specific format and style while writing the answers as guided by your business school. Any plagiarism or copy-pasted content should not be there in your assignment paper. It should too be free of any spelling, grammatical or punctuation errors. If you follow these rules, you can get the highest grades in your case study assignment questions and answer papers as well as sessions.

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The Management Case Study Sample to Write Your Own Paper Professionally

Table of Contents

A Management Study: What Is It?

A typical form of the Management study includes such crucial elements as:

• The description of the challenge(s),
• Background,
• Possible options,
• Final decision,

So, as you see, a case study requires you to investigate a problem using supportive evidence, examine the alternatives and solutions, and offer the most effective solution to the problematic situation. Finally, it is better to provide the possible results for a better understanding.

A case study must include background information on the specific issue because there are more chances to study a problematic situation effectively taking into consideration all the peculiarities. Based on a thorough analysis of the case, it is much easier to demonstrate the problems and effective strategies, as well as recommendations, for solving them in the future. Remember that a case study on Management can focus either on a business or entire industry, a specific project or program, or a person. It should be noted that when the Management case study is conducted, other companies may apply its results as a business model in order to improve their management effectiveness. So don’t limit yourself to the objects of a case study.

The objective of the Management case study is to determine the effectiveness of the organizational setup and the qualifications of the individuals who will make up the organization. Make a contribution to the field of study! Don’t know how? Look at the Management case study below.

A Case Study Sample on Management to Write Your Own One

Draenor Inc., specializing in the production of professional dishes, faces difficulties in cooperation between the procurement department and the financial department, which causes the production’s occasional idleness.

From the beginning of 2014, the company has initialized the development of the product lines, and new types of pans with non-stick coating were introduced. Since new pans required the purchase of additional materials that were not used by Draenor Inc. before, the financial department had to allocate funds for the procurement department. According to estimations, nearly 200 thousand dollars should have been allocated monthly for purchasing innovative steel. However, the conflict between heads of departments Ally Berks and Lion Cromwell emerged. The head of the financial department Ally Berks noted that a required sum was allocated without interruption. The head of the procurement department, Lion Cromwell wanted to adjust the sum since a steel supplier Netex increased a purchase price unilaterally.

• Possible Options

The CEO of Draenor Inc. Ashton Keynes considered a few options that were the most relevant in the situation. The first option implied the dismissal of Lion Cromwell and hiring a new head of the procurement department who would be able to efficiently negotiate with Netex in terms of the price correction. The second solution supposes the conduction of workshops among heads of departments in order to make them skilled in finding compromises. The third and the most radical option was to merge functions of both departments in one combined department of supplies with a drastic reshuffle.

After continuous reasoning, Ashton Keynes made his choice in favor of the combination of departments. It required a lot of changes in procedural documentation, as well as in the segregation of duties. In particular, Ashton Keynes decided to appoint Ally Berks on the position of the head of the supply department since, throughout all 10 years of her career in Draenor Inc., she has been demonstrating more proficient skills of negotiating and analysis than Lion Cromwell who remained as her deputy.

5 Extra References to Study the Same Problem in Management

• Christopher, M. (2016). Logistics & supply chain management. Pearson Higher Ed.
• Hill, C. W., Jones, G. R., & Schilling, M. A. (2014). Strategic management: theory: an integrated approach. Cengage Learning.
• Stake, R. E. (2013). Multiple case study analysis. Guilford Press.
• Thomas, G. (2015). How to do your case study. Sage.
• Yin, R. K. (2013). Case study research: Design and methods. Sage publications.

5 Steps to Do a Management Case Study

• Describe a challenging situation faced in Management. What is this situation? There is something unusual. Even something is usual for Management, but you may not know what to do in this particular situation. Or some conditions or demands are complicated. So pick up this challenge and describe everything in details – the more details are presented, the more effective solutions are made. What are these details?

• Prioritize the problems according to the aims and objectives. There may be several problems in Management on which you need to work on. So your task is to highlight the major problem based on the aims and objectives the Management company sets. Don’t try to solve all possible issues in a Management case study – you risk solving nothing! How to rank problems in management? Focus on the potential importance of the question – how does it influence the state of management? Or consider the timing of the impact of a particular problem on the situation.
• Brainstorm the possible options to solve the problem. Despite there is always one option “do nothing”, focus on the other options as well in each situation. Identifying these options is crucial in case studies (basically, that is their purpose). It’s time to use the best brainstorming skills in practice. Remember that you can always rely on our experts to find the best way out of any difficult situation, a kind of “I can’t write my case study ”. You can get professional advice on how to solve any specific problem in Management from experienced specialists.

• Evaluate the options and come up with the best one(s). Each option has its pros and cons in any particular managerial activity. So it is vital to assess each option based on some criteria, and only then introduce the optimum option to the audience. The ideal solution should be powerful and applied at the least cost.
• Provide the plan of action on how to implement a decision in practice. In other words, you should create a detailed plan of what a manager needs to do so that the solution will be put into practice – step by step.

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An case study examples on management is a prosaic composition of a small volume and free composition, expressing individual impressions and thoughts on a specific occasion or issue and obviously not claiming a definitive or exhaustive interpretation of the subject.

Some signs of management case study:

• the presence of a specific topic or question. A work devoted to the analysis of a wide range of problems in biology, by definition, cannot be performed in the genre of management case study topic.
• The case study expresses individual impressions and thoughts on a specific occasion or issue, in this case, on management and does not knowingly pretend to a definitive or exhaustive interpretation of the subject.
• As a rule, an essay suggests a new, subjectively colored word about something, such a work may have a philosophical, historical, biographical, journalistic, literary, critical, popular scientific or purely fiction character.
• in the content of an case study samples on management , first of all, the author’s personality is assessed - his worldview, thoughts and feelings.

The goal of an case study in management is to develop such skills as independent creative thinking and writing out your own thoughts.

Writing an case study is extremely useful, because it allows the author to learn to clearly and correctly formulate thoughts, structure information, use basic concepts, highlight causal relationships, illustrate experience with relevant examples, and substantiate his conclusions.

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Management Case Studies Samples For Students

2926 samples of this type

Regardless of how high you rate your writing abilities, it's always a worthy idea to check out an expertly written Case Study example, especially when you're dealing with a sophisticated Management topic. This is precisely the case when WowEssays.com collection of sample Case Studies on Management will prove handy. Whether you need to think up an original and meaningful Management Case Study topic or examine the paper's structure or formatting peculiarities, our samples will provide you with the necessary material.

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Free Case Study About Management of Benign Prostatic Hyperplasia

The condition usually starts around 30years of age in men, but mainly surfaces with the associated symptoms around age of 50 years (Thomas & Haitham, 2003). It is a condition cannot be cured hence management usually focuses on reducing the associated symptoms. The type of management that is instituted is placed on how severe the associated symptoms are or how the complications has affected the patients’ health (Timothy & James, 2008). It is important to let the patient understand what the BPH is all about. It is a non-cancerous enlargement of the prostate.

Consumer Value Store Case Study

1. Problem Statement

-This case study is about the management of the Consumer Value Store (CVS) and its current problems it’s facing. The study also touches on the options and alternatives opened for CVS management.

2. Background Facts

Good Example Of Case Study On Management and Leadership

Management and leadership.

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Free IDEO Case Study Sample

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Management Information Systems

- Accelerator titanium as an enterprise platform for developing applications running in mobile phones, tablets and desktop computers makes it easier to create these applications by using a single software code base. This subsequently speeds up the process of developing applications as it is not only easy but also fast to do so. The titanium framework also allows the development of native applications for apple and android devices by using a single code base for software development (Allen, 2010).

Business Case Studies Examples

Organization communication case studies examples, olympic games case studies examples.

If a person is required by law to disclose all the information on oneself, the person is under obligation to do so truthfully and avoid any lies. First, the fact that the applicant cheats that he has never been arrested before puts doubts on his integrity. In this case, the person does not provide truthful information about oneself. The lack of integrity is critical for anyone working in the security sector which requires one to maintain high standards of morals.

Free Case Study About The Road to Paris

Example of enterprise resource planning case study.

ERP is Enterprise Resource Planning system that integrates all the information system that the enterprise has. It is always the overall system, which all other system connects. ERP always involve reengineering of the company’s activities to ensure that they conform to the objective of the firm. SAP Enterprise Resource Planning ensures that all other functional system such as the financial system, marketing system, production system are all integrated to ensure that all of the system can be monitored at a particular central server.

Good Case Study On Nucor

Borders case study samples, managing toxic workplace emotions case study samples, business contracts and companies case study examples, employee orientation case studies example.

Employee Orientation is proposed to address the issue of high turnover of the employees working in the plant operations. Employee orientation program is a socialization process of new employees through interactive and strategic learning programs.

Free The Board and The Health Officer Case Study Example

Free case study on the impact of product life cycle on supply chain strategy.

1. Integration of supply chain activities provides the competitive advantage to the company and facilitate company to fulfill changing demands of the customers. Opportunity of the growth and profitability resides within the supply chain of the company. This statement has proven not only once but in several cases. Efficient supply chain is directly linked with the quality of products and services that companies are offering. In competitive business environment, customers want companies to be responsive towards their needs, which can only be achieved with effective supply chain management.

Free eBay Case Study Sample

1. In order to attract customers, eBay has formed a platform over which people can place, view, sell, buy and find more information about a product. Through the system of feedbacks, customers are able to exchange relevant information of sale of products. Through collaboration with PayPal, eBay customers make secure transactions through following of specific regulations for making payments

Williamson Case Study Example

Critique of the prioritizing process at d. d. williamson.

D.D Williamson is a leading corporation that provides caramel coloring as well as burnt sugar and natural colorings for the food and beverage industries (ddwcolor.com, 2013). The company is headquartered in Lousville, Kentucky and has nine coloring operations in five continents (ddwcolor.com, 2013). In 2004 the company embarked on a massive expansion plan and created 16 “critical projects” that needed to be organized, prioritized and selected all within a restrictive time period. The changes to prioritization of the projected selected less than five “Visual Impact Projects” (VIPs) which were to receive high-level focus and attention.

Good Case Study On International Business Machines

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Before the introduction of the Alfresco ECM system, the consolidated city-county government of Denver, Colorado experienced many problems with the documented management system. Before introducing the Alfresco ECM system, more than 70 of the consolidated city-county government used 14 different documented management systems, none of which could communicate or interact with each other (Laudon & Laudon, 2012).

Variety of Instructional Methods Case Study

1. what is the underlying mechanism of m.a.'s asthma what are the three airway responses that occur during an asthma episode, example of managing an organization case study.

Thank you for providing a detailed case highlights your issues. I understand that you are having issues in managing staff, clients are not pleased with the services provided, work pressure and other issues which needs to be rapidly resolved. Before I proceed, it is important for you to understand that managing an organization entails fulfilling the four essential function of management – planning, organizing, leading and controlling (Dubrin, 2012).

Example Of Case Study On Linus Carver

Question 1: you are tasked with completing a coaching discussion with linus carver. how would you go about this discussion, ethics in business case study.

The place of ethics in business cannot be overlooked. Indeed, it is said that energy and intellect without ethics is destructive. In the modern industrial times where competition has tremendously increased and an increased technology application, the place of ethics in business needs to be reinforced and guarded jealously.

The Role of Financial Managers Case Study Example

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1. The sentinel is a new information and case management file developed to integrate the components of commercial (Hite, 2007).

The Sentinel was intended to provide an electronic management, management of the work flow, management of the evidence, repotting capabilities, search and the sharing of information with other law enforcers and the intelligence at the community level by the FBI (Hite, 2007).

Example Of Case Study On Studio Stessia

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Health Care Management affects more than a billion people every day all around the world. Therefore, it is very important to understand how the health units function. The evaluation of the health units is based on mainly three factors-Efficiency, Effectiveness and Equity. A look at the efficiency of Hospital operations will bring to the front the factors that cause a Hospital to fail in providing proper care to its patients. Once the Hospital analyses where it is going wrong, it can adopt some best practices to improve upon its services.

Causal Factors for Health Care Management

Strategic audit case study sample, written strategic audit.

(For The Recalcitrant Director at Byte Products, Inc. Case) I. Current Situation - Current Performance Byte has been a market leader for the past 6 years with steady annual income of 12% and a total turnover of about $265 million. Byte also has a market share of 32 percent. However, upsurge in demand has attracted entry of new firms placing its market leadership in jeopardy.

B. Strategic Posture

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Answer 1 It is a static budget in since the planner had already set the expenses together with the expected revenues. The fees each student was to pay had already been determined and accounted for. Each student was required to pay, the estimated grants to expect and the expenses that would go to salaries, purchase of equipment and other miscellaneous expenses.

Good Example Of Cisco Waas Service Case Study

Management information systems.

Cisco “WAAS is a technology developed by Cisco Systems that optimizes the performance of any TCP- based application operating in a wide area network environment while preserving and strengthening branch security” (Laudon). According to the Cisco WAAS sales support webpage, 80% of Fortune 100 companies have purchased WAAS.

Importance of Monsanto Connection portal

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Ans. The features which are offered by Alfresco support present business environment. Now

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An introduction into Lean base process design and operations management based on the Toyota Production System model (Lean). A deeper dive into the specific focus points of effective and clear process design, effective problem solving along with managerial expectations will be investigated and discussed. Tools/principles such as process mapping, data collection and analysis, gap analysis, cycle time content and balance, lead-time assessment and management, quality performance analysis and remediation, sustainable control measures, demand/takt time analysis and relation to demonstrated equipment/process capacity, process stability assessment, six sigma will be covered in detail. These tools will drive towards effective observation and analysis of process performance so that relevant and impactful process improvements related to cycle time, quality, lead time, and cost can be achieved. Content of delivery is supported through business case analyses and class discussion/debate by the students along with hands-on team activities throughout the semester in order to link theory with some level of practical outcomes. Industrial examples will also be linked to the theory throughout the class as case studies or videos. Guest speakers may be included where possible to link theory with practice.

When Offered Spring.

Permission Note Enrollment limited to: seniors and M.Eng. students.

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  Regular Academic Session.  

Credits and Grading Basis

1 Credit Graded (Letter grades only)

Class Number & Section Details

 9381 CHEME 5710   LEC 001

Meeting Pattern

• W 11:15am - 12:05pm To Be Assigned
• Jan 22 - May 7, 2024

Instructors

Woltornist, A

To be determined. There are currently no textbooks/materials listed, or no textbooks/materials required, for this section. Additional information may be found on the syllabus provided by your professor.

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Additional Information

Instruction Mode: In Person Enrollment open to: Seniors and MEng students.

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Top 40 Most Popular Case Studies of 2018

Cases about food and agriculture took center stage in 2018. A case on the coffee supply chain remained the top case and cases on burgers, chocolate, and palm oil all made the top ten.

Cases about food and agriculture took center stage in 2018. A case on the coffee supply chain remained the top case and cases on burgers, chocolate, and palm oil all made the top ten, according to data compiled by Yale School of Management Case Research and Development Team (SOM CRDT).

Other topics in the top ten included corporate social responsibility, healthcare, solar energy, and financial inclusion.

The annual ranking of the 40 most popular Yale School of Management case studies combines data from publishers, Google analytics, SOM class syllabi, and other measures of interest and adoption. This is the second year that SOM CRDT has published its Top 40 list.

Cases published in 2018 on the top 40 list included Marina Bay Sands Hotel (#13), AgBiome (#18), Canary Wharf (#20), Mastercard (#21), and Peabody Museum (#35). Both the Marina Bay Sands and Peabody cases were featured in major student competitions in 2018.

The cases on the Top 40 list represent a variety of different business disciplines, as Yale SOM cases tend to combine a variety of perspectives. For example, the top coffee case can be taught in marketing, operations, and strategy classes. The number two case on Shake Shack covers finance, strategy, and even innovation and design. The list features a number of cases related to the interplay of state and commerce and social enterprise, traditional strengths of the Yale SOM curriculum.

While there are many US-based cases among the top 40, a range of locales are highlighted among the top 40 entries. Cases set in France (AXA), Great Britain (Cadbury, Canary Wharf, George Hudson), Indonesia (Palm Oil, Golden Agri), China (Ant Financial, Alibaba), India (SELCO, Project Sammaan), Singapore (Marina Bay Sands), Canada (Air Canada, Potash Corporation of Saskatchewan), and South Africa (Project Masiluleke) made the top 40 list.

SOM CRDT has been working to increase the number of women featured as case protagonists. The 2018 list boasts 13 cases where women play prominent roles in the narrative.

The top 40 list also demonstrates a wide range of SOM faculty involvement. Thirty different faculty members worked as case supervisors on the top 40 cases.

Read on to learn more about the top 10 most popular cases followed by a complete list of the top 40 cases of 2018. A selection of the top 40 cases are available for purchase through our online store . 

#1 - Coffee 2016

Faculty Supervision: Todd Cort

Coffee 2016 asks students to consider the coffee supply chain and generate ideas for what can be done to equalize returns across various stakeholders. The case draws a parallel between coffee and wine. Both beverages encourage connoisseurship, but only wine growers reap a premium for their efforts to ensure quality.  The case describes the history of coffee production across the world, the rise of the “third wave” of coffee consumption in the developed world, the efforts of the Illy Company to help coffee growers, and the differences between “fair” trade and direct trade. Faculty have found the case provides a wide canvas to discuss supply chain issues, examine marketing practices, and encourage creative solutions to business problems. 

#2 - Shake Shack IPO

Faculty Supervision: Jake Thomas and Geert Rouwenhorst

From an art project in a New York City park, Shake Shack developed a devoted fan base that greeted new Shake Shack locations with cheers and long lines. When Shake Shack went public on January 30, 2015, investors displayed a similar enthusiasm. Opening day investors bid up the $21 per share offering price by 118% to reach $45.90 at closing bell. By the end of May, investors were paying $92.86 per share. Students are asked if this price represented a realistic valuation of the enterprise and if not, what was Shake Shack truly worth? The case provides extensive information on Shake Shack’s marketing, competitors, operations and financials, allowing instructors to weave a wide variety of factors into a valuation of the company.

#3 - IBM Corporate Service Corps

Faculty Supervision: David Bach in cooperation with University of Ghana Business School and EGADE

The case considers IBM’s Corporate Service Corps (CSC), a program that had become the largest pro bono consulting program in the world. The case describes the program’s triple-benefit: leadership training to the brightest young IBMers, brand recognition for IBM in emerging markets, and community improvement in the areas served by IBM’s host organizations. As the program entered its second decade in 2016, students are asked to consider how the program can be improved. The case allows faculty to lead a discussion about training, marketing in emerging economies, and various ways of providing social benefit. The case highlights the synergies as well as trade-offs between pursuing these triple benefits.

#4 - Children’s Premier

Faculty Supervision: Edieal Pinker

The case describes Children’s Premier, a popular group practice in Greenwich, Connecticut which, due to a change in the state’s vaccination law, decides to dramatically change its business model. Did the group make the right adjustments in order to stay competitive and cover their increasing costs? Should the new practices cause a newcomer to the practice to look elsewhere for his children?

#5 - Design at Mayo

Faculty Supervision: Rodrigo Canales and William Drentell

The case describes how the Mayo Clinic, one of the most prominent hospitals in the world, engaged designers and built a research institute, the Center for Innovation (CFI), to study the processes of healthcare provision. The case documents the many incremental innovations the designers were able to implement and the way designers learned to interact with physicians and vice-versa.

In 2010 there were questions about how the CFI would achieve its stated aspiration of “transformational change” in the healthcare field. Students are asked what would a major change in health care delivery look like? How should the CFI's impact be measured? Were the center's structure and processes appropriate for transformational change? Faculty have found this a great case to discuss institutional obstacles to innovation, the importance of culture in organizational change efforts, and the differences in types of innovation.

This case is freely available to the public.

#6 - AXA: Creating New Corporate Responsibility Metrics

Faculty Supervision: Todd Cort and David Bach

The case describes AXA’s corporate responsibility (CR) function. The company, a global leader in insurance and asset management, had distinguished itself in CR since formally establishing a CR unit in 2008. As the case opens, AXA’s CR unit is being moved from the marketing function to the strategy group occasioning a thorough review as to how CR should fit into AXA’s operations and strategy. Students are asked to identify CR issues of particular concern to the company, examine how addressing these issues would add value to the company, and then create metrics that would capture a business unit’s success or failure in addressing the concerns.

#7 - Cadbury: An Ethical Company Struggles to Insure the Integrity of Its Supply Chain

Faculty Supervision: Ira Millstein

The case describes revelations that the production of cocoa in the Côte d’Ivoire involved child slave labor. These stories hit Cadbury especially hard. Cadbury's culture had been deeply rooted in the religious traditions of the company's founders, and the organization had paid close attention to the welfare of its workers and its sourcing practices. The US Congress was considering legislation that would allow chocolate grown on certified plantations to be labeled “slave labor free,” painting the rest of the industry in a bad light. Chocolate producers had asked for time to rectify the situation, but the extension they negotiated was running out. Students are asked whether Cadbury should join with the industry to lobby for more time?  What else could Cadbury do to ensure its supply chain was ethically managed?

#8 - Palm Oil 2016

Faculty Supervision: Kenneth Richards in cooperation with National University of Singapore Business School and David Bach

The case looks at the palm oil industry in Indonesia and how the industry effects deforestation and native rights. The case focuses on a proposal forwarded by leading palm oil traders and environmental NGOs that would ban the sale of palm oil from deforested land. The proposal is opposed by elements of the government, and smaller palm oil companies. Some voices in the Indonesian government are suggesting an agreement to end deforestation needs to be scrapped. What should companies and NGOs do?

#9 - Ant Financial

Faculty Supervision: K. Sudhir in cooperation with Renmin University of China School of Business

In 2015, Ant Financial’s MYbank (an offshoot of Jack Ma’s Alibaba company) was looking to extend services to rural areas in China by providing small loans to farmers. Microloans have always been costly for financial institutions to offer to the unbanked (though important in development) but MYbank believed that fintech innovations such as using the internet to communicate with loan applicants and judge their credit worthiness would make the program sustainable. Students are asked whether MYbank could operate the program at scale? Would its big data and technical analysis provide an accurate measure of credit risk for loans to small customers? Could MYbank rely on its new credit-scoring system to reduce operating costs to make the program sustainable?

#10 - SELCO

Faculty Supervision: Tony Sheldon

The case looks at SELCO, an Indian company that specialized in bringing solar electric products to the poor. In 2009, the company needed a new growth strategy. As students consider the company’s dilemma, the raw case allows them to view video interviews with company leaders and customers, inspect maps of SELCO’s service areas, see videos describing how SELCO’s products were being used, consider articles on India’s electricity grid and socio-economic conditions, read about the company’s founding, consult the company’s organization charts, income statements and balance sheets, inspect the company’s innovative products, review the company’s business models, read news articles about the company’s success, etc.

SELCO, India's innovative solar electric company, was at a strategic crossroads. Should it go “deeper” and serve even poorer people or go “wider” and expand beyond its current geographical areas?

40 Most Popular Case Studies of 2018

Click on the case title to learn more about the dilemma. A selection of our most popular cases are available for purchase via our online store .