230+ Innovative Hospitality Management Research Topics In 2023

Hospitality Management Research Topics

Have you ever thought about what goes on behind the scenes to make your hotel stay or restaurant food so great? Hospitality management research is like the investigative work of detectives in the world of hospitality. It aims to find ways to enhance your experiences away from home and ensure that hotels and restaurants run smoothly.

In this blog, we delve into the importance of research in the hospitality industry. It’s the key to enhancing guest experiences, optimizing business operations, and promoting sustainable practices. It keeps businesses up-to-date with changing trends and helps attract and retain the best staff, all while exploring innovative solutions for the challenges faced by the industry.

We’ll also provide you with over 230 innovative research topics in hospitality management for 2023, catering to various fields of study, whether you’re a social sciences, economics, STEM, or law and ethics student. So, if you’re curious about the world of hospitality research, read on to uncover the secrets of guest satisfaction and the ever-evolving landscape of this dynamic industry.

What Is Hospitality Management Research?

Table of Contents

Hospitality management research is like detectives studying how hotels, restaurants, and other places where people stay and eat can do things better. Imagine someone trying to find ways to make your hotel stay more comfortable or your restaurant meal tastier. That’s what researchers in hospitality management do. They ask questions, gather information, and use special tools to solve problems and make the experience of staying and eating out more enjoyable for everyone. They also look at how to make these places run smoothly and help the people who work there do their jobs better.

This kind of research is important because it helps hotels and restaurants become better at what they do. It can lead to new ideas and improvements that make guests happy and also help the businesses make more money. So, hospitality management research is all about finding ways to make your time away from home more enjoyable, relaxing, and delicious.

Importance Of Research In Hospitality Management

Here are some importance of research in hospitality management:

1. Enhancing Guest Experiences

Research in hospitality management helps hotels and restaurants figure out what makes guests happy. It’s like finding the secret recipe for a big smile. By asking questions and studying what guests like and don’t like, they can make stays and meals more enjoyable and memorable.

2. Efficient and Well-Run Businesses

Just like a chef needs a recipe to cook a delicious meal, businesses in hospitality need the right recipe for success. Research helps them find the best ways to do things, like how to manage staff, plan menus, and set prices. This makes the hotel or restaurant run smoothly and make more money.

3. Sustainable and Eco-Friendly Practices

Researchers in hospitality also look at ways to be kind to the planet. They explore how to save energy, reduce waste, and use fewer resources. This not only helps the environment but also saves money for businesses in the long run.

4. Keeping Up with Changing Trends

Travel and dining habits change over time, just like fashion trends. Hospitality research keeps businesses up-to-date with what’s popular and what’s not. It’s like knowing which clothing style is in fashion, but for hotels and restaurants.

5. Attracting and Training the Best Staff

Good staff is like the icing on a cake – they make everything better. Research in hospitality management helps businesses find and keep talented employees. Businesses can make their employees happier and more effective by knowing what they need and want. This will lead to better service for guests.

In this section, we will discuss hospitality management research topics: 

Great Hospitality Industry Research Topics

  • Consumer Preferences in Sustainable Accommodations
  • Technology’s Role in Personalizing Guest Experiences
  • Crisis Management in the Post-COVID-19 Hospitality Sector
  • Food Safety and Public Health in Restaurants
  • Diversity and Inclusion in the Hospitality Workforce
  • Cultural Exchange and Tourism Impact
  • Managing Employee Turnover in Hospitality
  • The Effect of Online Reviews on Hotel Selection
  • Social Media Marketing for Hotels
  • Environmental Responsibility in Hospitality Operations

Amazing Research Titles About Hospitality Industry

  • Sustainable Hospitality: Green Practices and Guest Satisfaction
  • Innovations in Guest Experience Management
  • Resilience in the Face of Crisis: Hospitality Industry Strategies
  • Digital Disruption in Hospitality: The Tech Transformation
  • From Stars to Stories: Rethinking Hotel Ratings
  • Exploring Cultural Tourism in the Hospitality World
  • Unveiling the Secrets of Top-Rated Hotels: A Guest-Centric Analysis
  • Banquets and Conferences in the Digital Age: Innovations in Event Management
  • Social Media Crisis Communication for the Hospitality Industry
  • Dining Experiences Beyond the Plate: Restaurant Innovations

List of Recommended Philippines Hotel and Restaurant Management Dissertation Topics

  • Boutique Hotels and Local Tourism Development
  • Culinary Tourism in the Philippines: A Flavorful Journey
  • Community-Based Tourism Initiatives: Socioeconomic Impacts
  • Sourcing Locally: Sustainable Food Practices in Filipino Restaurants
  • Promoting Filipino Hospitality and Cuisine through Social Media
  • Revenue Management Strategies for Philippine Hotels
  • Cultural Festivals and Hotel Occupancy Rates
  • Elevating Customer Service in Filipino Restaurants
  • Ecotourism Trends and Eco-Friendly Accommodations in the Philippines
  • Adapting to the ‘New Normal’: Challenges and Opportunities in Philippine Hospitality

Research Topics in Hospitality Management for Social Students

  • Social Responsibility in Hospitality: A Comparative Study
  • Indigenous Communities and Tourism: Social Implications
  • Gender Diversity in Hospitality Leadership Roles
  • Mental Health Among Hospitality Workers: A Social Perspective
  • Social Media’s Impact on Destination Marketing
  • Inclusivity and Diverse Populations in Hospitality
  • Reducing Food Waste in Restaurants: A Social Goal
  • Tourism as a Catalyst for Cultural Exchange
  • Social Entrepreneurship in the Hospitality Sector
  • Community Engagement in Tourism Development

Research Topics for Hospitality Management for Economy Students

  • Mega Events and Their Economic Impact on Hospitality and Tourism
  • Price Elasticity in the Hotel Industry
  • Economic Analysis of All-Inclusive Resorts
  • Tourism’s Role in the Economic Development of Developing Nations
  • Foreign Investment in Hospitality: Economic Insights
  • The Economics of Luxury Hotel Operations
  • Market Entry Strategies for International Hotel Chains
  • Tourism Taxes and Their Influence on Visitor Numbers
  • Airbnb and Its Economic Impact on Traditional Hotels
  • Agrotourism’s Economic Viability and Potential

Outstanding Research Titles For Hospitality Management Students

  •  Crafting Exceptional Guest Experiences: A Study in Hospitality Excellence
  •  Hospitality Resilience in Times of Crisis: Strategies and Success Stories
  •  The Digital Revolution: Innovations in Hospitality Management
  •  Beyond Stars and Diamonds: A New Era of Hotel Classification
  •  The Art of Hospitality: Unveiling the Secrets of Top-Rated Establishments
  •  Events Redefined: Innovations in Banquets and Conferences
  •  Navigating Social Media in the Hospitality Industry
  •  Sustainability and Responsibility: The Future of Hospitality
  •  Restaurants Reinvented: Culinary Adventures in Modern Dining
  •  Emerging Ethical Dilemmas in Hospitality Management

Leading Thesis Titles For Hospitality Management

  •  Hotel Revenue Management Strategies and Their Impact on Profitability 
  •  The Influence of Guest Reviews on Hotel Selection 
  •  Digital Transformation in Hospitality: A Case Study of Leading Chains 
  •  The Role of Environmental Practices in Guest Satisfaction 
  •  Global Diversity in Hospitality Leadership: Challenges and Opportunities 
  •  Promoting Cultural Tourism for Sustainable Economic Growth 
  •  Employee Turnover: Causes, Costs, and Solutions in the Hospitality Sector 
  •  Social Media Marketing for Hotels: Best Practices and Pitfalls 
  •  Legal and Ethical Aspects of Food Safety in Restaurants 
  •  The Sustainability Movement in Boutique Hotels: Case Studies 

Hotel Management Research Paper Ideas

  •  Optimizing Hotel Room Pricing Strategies 
  •  Enhancing Hotel Operations Through Technology 
  •  Sustainable Practices in Hotel Management 
  •  Crisis Management and Disaster Preparedness for Hotels 
  •  The Role of Leadership in Hotel Success 
  •  Innovations in Hotel Guest Services 
  •  Customer Relationship Management in the Hotel Industry 
  •  Effective Marketing Strategies for Hotels 
  •  The Impact of Employee Training on Guest Satisfaction 
  •  The Influence of Hotel Design on the Guest Experience 

Argumentative Essay Topics for Research in the Hospitality Industry

  •  The Pros and Cons of All-Inclusive Resorts 
  •  Online Travel Agencies vs. Direct Hotel Booking: Which is Better? 
  •  The Ethics of Wildlife Tourism: Balancing Conservation and Entertainment 
  •  The Role of Technology in Replacing Human Workers in Hospitality 
  •  Is Sustainable Tourism Truly Achievable, or Just a Buzzword? 
  •  Cultural Appropriation in the Restaurant Industry: Where to Draw the Line 
  •  Balancing Economic Growth and Environmental Sustainability in Tourism 
  •  The Impact of Overtourism on Local Communities 
  •  Are Hotel Loyalty Programs a Benefit or a Burden for Guests? 
  •  Legal and Ethical Issues in Food Allergen Handling in Restaurants 

Read More 

  • Social Media Research Topics
  • Mental Media Research Topics

Creative Hospitality Management Research Topics

  •  The Influence of Art and Design on Hotel Guest Experience 
  •  Gastronomic Tourism: Exploring the World Through Food 
  •  The Theater of Fine Dining: Immersive Restaurant Experiences 
  •  Hospitality as a Form of Entertainment: Theatricality in Hotels and Restaurants 
  •  Novel Approaches to Hotel Branding and Theme Concepts 
  •  Music and Soundscapes in Enhancing Ambiance in Hospitality Establishments 
  •  The Role of Storytelling in Hotel and Restaurant Marketing 
  •  Innovative Hotel Room Features and Amenities 
  •  Sensory Marketing in the Hospitality Industry 
  •  Virtual Reality and Augmented Reality Applications in Tourism and Hospitality 

Social Media Research Topics About the Hospitality Industry

  • The Impact of Influencer Marketing on Hospitality Businesses
  • Crisis Management in the Age of Social Media
  • User-Generated Content and Its Influence on Hotel Bookings
  • The Role of Instagram in Promoting Food Tourism
  • The Viral Power of TikTok for Restaurant Marketing
  • Online Reputation Management for Hotels and Restaurants
  • Social Media as a Tool for Personalized Guest Experiences
  • The Dark Side of Social Media: Handling Negative Reviews
  • Popular Topics in Philippine Hotel and Restaurant Management Theses
  • The Privacy Debate: Social Media and Guest Data in Hospitality

Excellent Research Titles About Hospitality Management

  • The Guest Journey: A Holistic Approach to Hospitality Management
  • Resilience in the Hospitality Industry: Lessons from Adversity
  • Tech Transformation: Shaping the Future of Hospitality
  • Guest Satisfaction Beyond Stars: Secrets of Highly Rated Hotels
  • Innovations in Event Management: Redefining Conferences and Banquets
  • Navigating the Digital Age: Social Media Marketing for Hotels
  • Sustainability and Responsibility: The New Imperatives in Hospitality
  • Culinary Experiences: The Evolution of Dining in the Modern Era
  • Ethical Dilemmas in Hospitality Management: A Comprehensive Study
  • Unlocking the Potential of Boutique Hotels: Case Studies

Tourism and Hospitality Research Topics for STEM

  • Data Analytics in Tourism: Optimizing Operations and Guest Experiences
  • Smart Cities and Sustainable Tourism Development
  • Biotechnology and Food Safety in Hospitality
  • The Role of Artificial Intelligence in Personalized Tourism Recommendations
  • Environmental Engineering in Sustainable Hotel Design
  • Renewable Energy Solutions for Eco-Friendly Accommodations
  • Geographical Information Systems (GIS) in Destination Planning
  • Sustainable Transportation and Tourism
  • The Impact of 5G Technology on Tourism Services
  • Waste Management and Recycling in the Hospitality Industry

Sustainability Research Topics for Tourism and Hospitality

  • Zero-Waste Initiatives in Hotels: Challenges and Success Stories
  • Sustainable Agriculture and Farm-to-Table Dining in Restaurants
  • Carbon Footprint Reduction in Air Travel and Its Implications
  • The Role of Green Certifications in Eco-Tourism
  • Plastic Reduction Strategies in the Hospitality Sector
  • Community-Based Tourism and Local Ecosystem Preservation
  • Sustainable Water Management in Hotels and Resorts
  • Sustainable Practices in Adventure Tourism
  • Responsible Tourism and Conservation of Endangered Species
  • Green Building Design and Energy Efficiency in Hotels

Simple Hospitality Research Topics

  • The Importance of Customer Service in Hospitality
  • Hotel Pricing Strategies and Occupancy Rates
  • Food Safety and Hygiene in Restaurants
  • The Impact of Guest Reviews on Hotel Reputation
  • Staff Training and Retention in the Hospitality Industry
  • Innovations in Hotel Room Design
  • Effective Marketing Strategies for Small Hotels
  • Local Food Sourcing for Sustainable Dining
  • The Role of Hospitality in Economic Development
  • The Psychology of Guest Satisfaction

Top Hospitality Research Ideas

  •  Destination Branding and Its Legal Implications 
  •  The Role of Insurance in Hospitality Risk Management 
  •  Privacy and Data Protection in Guest Information Handling 
  •  Intellectual Property and Copyright Laws in the Culinary World 
  •  Alcohol Licensing and Regulation in the Hospitality Sector 
  •  The Legal Aspects of Hotel Contracts and Booking Agreements 
  •  Discrimination and Equal Opportunity Laws in Hospitality Employment 
  •  Environmental Compliance in Hotel Building and Operations 
  •  Liability in Tourism Activities: Legal Protection for Tour Operators 
  •  Health and Safety Regulations in the Restaurant Industry 

Hospitality Management Research Topics

  •  The Significance of Employee Training in Hospitality Service Excellence 
  •  Innovations in Hotel Room Amenities and Design 
  •  Food Safety and Hygiene Practices in High-End Restaurants 
  •  The Role of Technology in Guest Service Enhancement 
  •  Sustainability Initiatives in Hotel Operations 
  •  Crisis Management Strategies in the Hotel Industry 
  •  Tourism and Cultural Exchange: Promoting Diversity and Inclusion 
  •  Legal and Ethical Issues in Alcohol Service at Restaurants 
  •  The Psychology of Customer Loyalty in Hospitality 
  •  The Impact of Hotel Design on Guest Satisfaction 

Research Topics on Hospitality and Tourism

  •  The Interplay of Tourism and Local Culture Preservation 
  •  Sustainable Tourism in Protected Natural Areas 
  •  Hospitality Innovation for Accessible Tourism 
  •  The Influence of Cultural Events on Hotel Bookings 
  •  Online Travel Agencies and Their Impact on Small Hotels 
  •  Destination Marketing through Virtual Reality and Augmented Reality 
  •  Hotel Booking Behavior: A Comparative Study of Different Generations 
  •  Disaster Preparedness and Crisis Management in Tourism 
  •  The Effects of Weather and Climate on Tourism Destinations 
  •  Dark Tourism: A Study of Morbid Attractions in Travel 

Excellent Hospitality Research Topics

  •  The Power of Personalization in the Hospitality Industry 
  •  Exploring Resilience in Crisis-Hit Tourism Destinations 
  •  Hospitality Technology Adoption and Its Influence on Guest Satisfaction 
  •  Beyond Stars and Diamonds: A New Era of Hotel Classification 
  •  Crafting Unique Guest Experiences: A Study of High-Rated Hotels 
  •  Innovations in Event Management: Rethinking Conferences and Banquets 
  •  Social Media Marketing Strategies in the Hospitality Sector 
  •  Sustainability and Responsibility: Imperatives for Future Hospitality 
  •  The Evolution of Culinary Experiences in the Modern Dining Landscape 
  •  Ethical Challenges in Hospitality Management: A Comprehensive Analysis 

Outstanding Hospitality Research Topics

  •  The Guest Journey: A Holistic Approach to Hospitality Management 
  •  Strategies for Resilience in the Hospitality Industry 
  •  Digital Transformation in Hospitality: Innovations and Challenges 
  •  Guest Satisfaction Beyond Stars: Unveiling Top Hotels’ Secrets 
  •  Innovative Approaches to Event Management: Redefining Conferences and Banquets 
  •  Social Media Marketing in Hospitality: Best Practices and Pitfalls 
  •  Sustainability and Responsibility in the Modern Hospitality Landscape 
  •  Reimagining Restaurants: Creative Concepts and Trends 
  •  Ethical Dilemmas and Moral Compass in Hospitality Management 
  •  Boutique Hotels: A New Wave of Luxury Accommodations 

Innovative Hospitality Dissertation Topics

  •  The Impact of Blockchain Technology in Hotel Operations 
  •  Augmented Reality and Its Application in Hotel Marketing 
  •  Biosecurity Measures in Hospitality Post-Pandemic 
  •  Sensory Marketing and Its Role in Guest Satisfaction 
  •  Sustainable Practices in Hotel Interior Design 
  •  Robotics and Automation in the Hospitality Industry 
  •  Micro-Moments in Guest Decision-Making: A Mobile-First Approach 
  •  Virtual Reality-Based Tourism Experiences 
  •  Waste Reduction Strategies in Hotel Operations 
  •  The Role of Emotional Intelligence in Hotel Leadership 

Unique Hospitality Research Paper Topics

  •  The Impact of Feng Shui in Hotel Design and Guest Satisfaction 
  •  The Use of Scent Marketing in Enhancing the Guest Experience 
  •  The Role of Astronomy Tourism in Dark Sky Destinations 
  •  Hospitality for Space Travel: Preparing for a New Frontier 
  •  The Influence of Animal-Assisted Therapy in Hotel Stays 
  •  The Revival of Historic Hotels: Challenges and Success Stories 
  •  Gaming and Virtual Reality Integration in Hotel Entertainment 
  •  Culinary Tourism and Edible Landscapes in Restaurants 
  •  The Art of Mixology: Craft Cocktails in Modern Bars 
  •  Hospitality as a Platform: Cross-Industry Collaborations in Guest Services

Hospitality Management Research Topics in the Philippines

  •  The Impact of Ecotourism on Philippine Local Economies 
  •  Local Food Sourcing and Sustainability in Filipino Restaurants 
  •  Community-Based Tourism Initiatives in the Philippines 
  •  Promoting Filipino Hospitality and Cuisine through Social Media 
  •  Adapting to the ‘New Normal’: Challenges and Opportunities in Philippine Hospitality 
  •  Cultural Festivals and Their Role in Philippine Tourism 
  •  Boutique Hotels and Their Contribution to Philippine Tourism 
  •  Sustainable Practices in the Philippine Hotel Industry 
  •  Tourism and Indigenous Communities: Social and Economic Impacts 
  •  COVID-19 and Its Effects on Philippine Hospitality: Lessons Learned 
  • Tourism in the Philippines: Addressing Overcrowding and Overtourism

Challenges Face By Students During Hospitality Management Research 

Here are some challenges that are faced by students during hospitality Management research:

  • Complexity of the Industry: The multifaceted nature of the hospitality industry demands an in-depth understanding of various sectors, making it challenging to focus on a specific research area.
  • Data Collection: Gathering reliable and relevant data can be a hurdle, as it often requires cooperation from industry partners or access to real-time customer data.
  • Changing Trends: Hospitality is constantly evolving with emerging trends and technologies. Students must keep up with these changes to ensure their research remains current.
  • Cultural Diversity: The global nature of the industry means that students may encounter challenges when conducting research in culturally diverse settings, from language barriers to understanding local customs.
  • Ethical Considerations: Studying the hospitality industry may involve complex ethical dilemmas, such as privacy concerns or the impact of research on businesses and employees.
  • Resource Constraints: Access to resources for research, such as funding, relevant literature, and technology, can be limited, especially for students with tight budgets.
  • Time Management: Balancing coursework, internships, and research can be demanding. Students often struggle with time management to meet deadlines and make progress in their research endeavors.

Hospitality Management Research is like the secret ingredient that makes hotels and restaurants better. It’s all about creating enjoyable experiences for guests, ensuring businesses run smoothly, and even being kind to our planet. As we’ve explored a wide range of research topics, it’s clear that this field is ever-evolving and holds countless opportunities for students and professionals alike.

By understanding the importance of research in enhancing guest satisfaction, improving business operations, and promoting sustainability, we can appreciate the immense impact it has on the hospitality industry. So, whether you’re a student or a business owner, keep exploring, innovating, and embracing the world of hospitality management research to ensure a brighter and more delightful future for all.

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research on hospitality management

  Research in Hospitality Management Journal / Research in Hospitality Management / About the Journal (function() { function async_load(){ var s = document.createElement('script'); s.type = 'text/javascript'; s.async = true; var theUrl = ''; s.src = theUrl + ( theUrl.indexOf("?") >= 0 ? "&" : "?") + 'ref=' + encodeURIComponent(window.location.href); var embedder = document.getElementById('jpps-embedder-ajol-rhm'); embedder.parentNode.insertBefore(s, embedder); } if (window.attachEvent) window.attachEvent('onload', async_load); else window.addEventListener('load', async_load, false); })();  

research on hospitality management

Research in Hospitality Management (RHM) is a peer-reviewed journal publishing articles that make an original contribution to the understanding of hospitality and to the theory and practice of international hospitality management.

The journal focusses on three main areas:

(1) “Hospitality (Management) Studies” includes articles related to the study of andthe study for hospitality. The study of hospitality refers to studies about the essence and ethics of hospitality from a social sciencesperspective, while the study for hospitality refers to a more disciplinary approach according to the quintessential managerial areas of Finance, Human Resources, Operations, Marketing & Sales, and Technology;

(2) “Hospitality Management Education” is devoted to articles about curriculum content and delivery methods for training and educating hospitality managers. Considering the size and scope of the hospitality industry, and the number of staff and students involved, studies on efficient, effective, and innovative ways of developing hospitality competencies are considered indispensable; (3) “Student Research Projects” allows excellent student work to be published. Student work can relate to excellent BA dissertations or MA theses.

RHM also accommodates short communications, working papers, book reviews, and discussion papers.

More information for this journal can be found here . 

Current Issue: Vol. 13 No. 2 (2023)

Published: 2023-11-29

Job insecurity and employee commitment during CoVID-19: mediating the role of quitting intention in family-owned hotels

Beyond gender bias: factors affecting female employee retention and advancement in the dutch hotel sector, if covid-19 doesn’t kill you, uber eats will: hospitality entrepreneurs’ views on online food aggregators, hospitality in and outside of prisons: prison restaurants and cafés, the influence of cross-cultural adjustment on job performance, the use of dolphins at melka excelsior dolphin and wildlife resort in lovina, bali, indonesia: a study of visitor experiences and ethical implications through netnographic research, c’ing is believing: what types of characteristics are found on bottles of wine do more characteristics mean more online presence.

AJOL is a Non Profit Organisation that cannot function without donations. AJOL and the millions of African and international researchers who rely on our free services are deeply grateful for your contribution. AJOL is annually audited and was also independently assessed in 2019 by E&Y.

Your donation is guaranteed to directly contribute to Africans sharing their research output with a global readership.

  • For annual AJOL Supporter contributions, please view our Supporters page.

Journal Identifiers

research on hospitality management

Hospitality revenue management research

  • Published: 04 June 2024

Cite this article

research on hospitality management

  • Ian Yeoman 1  

Avoid common mistakes on your manuscript.

Accurately forecasting daily hotel occupancy is critical for Revenue Managers. Ampountolas and Legg ( 2023 ) observe limited research has focused on predicting daily hotel occupancy by implementing traditional forecasting techniques, which only require a little statistical knowledge or expensive software for small independent properties. There paper employs longitudinal daily occupancy data from multiple properties in urban settings within the United States to test four forecasting models for short-term (1–90 day) predictions. The results showed that Simple Exponential Smoothing (SES) was most accurate for four horizons, while Extreme Gradient Boosting (XGBoost) was better for shorter-term predictions in the other seven.

Blengini and Heo ( 2023 ) study focuses on the role of the exchange rate on hotelier’s pricing decision and business performance. There study explores the way hospitality industry practitioners react to exchange rate fluctuations and monetary policy interventions on the FOREX market. By analyzing monthly performance data of hotels in Switzerland between January 2000 and April 2021. The study finds the presence of two structural breaks in the economy, due, respectively, to the central bank’s intervention on the exchange rate market and to the COVID 19. The findings of this study suggest that hoteliers pay close attention to fluctuations in the exchange rate as well as to monetary policies.

COVID-19 had such a dramatic effect on the hospitality sector. Flecha-Barrio et al. ( 2024 ) identifies Revenue Managers in the hospitality sector used to overcome the COVID-19 crisis during the lockdown period. The comparison of such measures to others against previous crises and their development afterwards is valuable to future decision-making processes in the hospitality industry. A survey of 322 professionals linked to revenue management was undertaken. The holistic and innovative point of view, integrating RM implementation, operations, marketing, and communication following the Flywheel Model, led us to revenue managers’ viewpoints about the measures to overcome the lockdown phase of the COVID-19 crisis. In conclusion, it is worth highlighting the importance of the operations and communication departments during the Global Lockdown to create security and confidence. The Marketing and RM departments were focused on attracting (persuading and flexibilising) more than selecting the little demand available. However, after the Global Lockdown, revenue managers recovered their fundamental role.

Demand estimation is a fundamental component of revenue management systems. The demand for a product can be ascertained from the customers who purchase it. Identifying customer types in the hospitality sector can be done using meta-heuristic and mathematical techniques. Meta-heuristics leverage the scarcity of data in the search space, commencing with random samples and employing the fitness function as a guide during operations. Moula et al. ( 2024 ) approach generates the search space by incorporating supplementary data to identify valuable customer types. They employ a new period table with additional data to achieve this objective. Moula et al. ( 2024 ) observe many customers frequent markets to purchase their preferred products. There research sets out to predict demand and optimize revenue generation. Recently, the challenge of customer type discovery has been addressed by applying meta-heuristic algorithms. These algorithms leverage fitness methods to guide the exploration of vast search spaces, particularly for large-scale problems. Looking at the search space function and adding new information and pruning the search space through clustering, and utilize fitness metrics to identify superior customer segments? Moula et al. ( 2024 ) propose an approach to redefine the search space, condense it by grouping customers with similar preferences, and employ a greedy algorithm guided by a fitness function to identify valuable customer types and construct solution. To assess the effectiveness of our approach, they conducted a comprehensive comparison with three established algorithms: genetic, memetic, and rank-based. The findings indicate that our approach, compared to the memetic algorithm, yields smaller solutions, with a maximum reduction of 34%, and superior log values, with a maximum improvement of 7%.

Qi et al. ( 2024 ) paper examines consumers’ perceived fairness of hotel dynamic pricing, particularly in the evolving contexts of inflation and the post-pandemic phase. Instead of focusing solely on individual price points or price increases, the research develops a fairness model of dynamic pricing at the strategy level. It incorporates both social and physiological cues and broader contextual factors, given the inherent uncertainty surrounding the equality of outcomes. A sample of 579 U.S. consumers was recruited using Qualtrics consumer panel services. The research finds that consumers rationalize the pricing strategy based on two key cues: negative emotions and corporate social responsibility (CSR). Moreover, the research reveals an asymmetric effect of inflation attribution in moderating the cue-fairness linkage. Attributing dynamic pricing to inflation buffers the adverse effect of negative emotions while not enhancing the positive effect of CSR. Lastly, the research indicates that consumers’ perceived fairness of dynamic pricing increases consumer loyalty while decreasing revenge.

The hospitality industry is experiencing an increase in the adoption of subscription-based business models among restaurants. Pricing is a critical factor to consider when deploying the subscription models. However, only a few studies in the literature talk of pricing the new subscriptions and even in these studies no algorithm is given for setting the prices. Tyagi and Bolia ( 2024 ) research derives an optimal pricing strategy for subscription services in the restaurant industry through a two-step implementable framework. In the first step, the authors try to understand the preferences of the consumers and accordingly curate different subscription packages for them. In the second step, Tyagi and Bolia ( 2024 ) propose a linear programming-based optimization model to price these packages in an optimal manner. The linear programming model is solved by CPLEX 12.7 solver software.

The model the authors have developed has the potential to be utilized by restaurateurs globally, enabling them to effectively determine the optimal pricing for their subscription packages. The case study has solely focused on three subscription packages with distinct pricing structures. However, it is noteworthy that the model can be extended to encompass a greater number of subscription packages and diverse consumer segments.

A second restaurant Revenue Management paper critically examines the RevPASH formula. It highlights limitations in the formula, which combines seat count and service hours, making it difficult to discern variations in revenue drivers. Kalan ( 2023 ) propose a revised formula that separates variables for focused analysis. The new formula enhances understanding of the metrics purpose as a baseline unit of measure and reflects capacity as physical seating capacity. It also suggests pairing seat utilization for additional context and deeper insights into demand patterns, capacity utilization, and operational efficiencies. These advancements enable analysts to make more informed decisions for optimizing restaurant revenue and profit performance.

Ampountolas, A., and M. Legg. 2023. Predicting daily hotel occupancy: A practical application for independent hotels. Journal of Revenue and Pricing Management . .

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Flecha-Barrio, M.D., F.E. García-Muiña, L. González-Serrano, and P. Talón-Ballestero. 2024. How to overcome a worldwide lockdown in the hospitality sector? Lessons from revenue managers. Journal of Revenue and Pricing Management . .

Kalan, M.C. 2023. Reevaluating the RevPASH formula: Advancing analytical perspectives in restaurant revenue and yield management. Journal of Revenue and Pricing Management . .

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Purdue Hospitality and Tourism Management graduate student wins best paper award for innovative technology research

Written By: Rebecca Hoffa, [email protected]

A group of individuals stand in a banquet-style conference room, posing for the camera.

Evita Ma poses with the fellow Purdue HTM attendees at the 29th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism in January. (Photo provided)

As Starship robots deliver food to hungry Boilermakers across Purdue University’s West Lafayette campus, their presence is often welcomed like that of a neighborhood pet — students are often seen helping them when they get stuck or smiling and moving out of their way when they meet them on the sidewalk. When Alei (Aileen) Fan , associate professor in the White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management (HTM) and an expert in service innovation and experience design, helped one along its way one day, she was met with a low-tone, male voice saying, “Thank you.” This contradicted the “cute” vision Fan had in her mind of the robots being like her dog at home.

When Fan relayed the experience to her PhD student Chang (Evita) Ma , the College of Health and Human Sciences graduate student was inspired to investigate deeper how the combination of appearance and voice impacted the consumer’s overall experience in the service encounter.  

Evita Ma stands in front of a backdrop, posing with her award.

Evita Ma poses with her best paper award at the 29th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. (Photo provided)

These efforts culminated in winning a best paper award at the 29th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism in January.

“I’m really honored,” Ma said. “As far as I know, for the past three years or so, no one from our school has gotten the award, so it was a pleasure to have that. It’s very competitive — over the 130-some presentations, I was selected as one of the four winners.”

The study looked at how people’s reactions differed when comparing matched, or congruent, voice and appearance and mismatched, or incongruent, voice and appearance. The researchers found that depending on the robot’s function, people tended to be either more or less accepting of when a robot’s voice does not match its appearance.

In a utilitarian scenario where the consumer really only desires the robot to perform a job function and doesn’t care as much about having an emotional connection, people often prefer the congruent voice and appearance because they feel the incongruent one is not well-designed or not capable of performing their desired outcome. When consumers are in a hedonic scenario where they don’t care as much about the functions the robot is performing but simply wish to have a connection or engage with the robot, the congruency doesn’t matter as much, and some of the surprising elements, such as the mismatched voice and appearance, may attract people to engage with it.

“We as human beings actually view things holistically,” Ma said. “We don’t separate the different parts.”

Considering how these distinct factors work together to shape consumer perceptions could ultimately shape the characteristics of future service robots to improve service encounters across the industry.

“It’s a timely topic,” Fan said. “Whether you like it or not, technology takes up a lot of our lives. This research provided practical guidelines for industries and companies on how to design different robots to better serve our customer.”

This study resulted as a product of Ma’s study “Decoding the Shared Pathways of Consumer Technology Experience in Hospitality and Tourism: A Meta-Analysis,” which examined the literature currently available to investigate the different types of technology and how humans interact with them. Ma ultimately noticed a gap in papers that combined elements — many simply looked at appearance or voice independently.

“Very few of the papers actually combine all the different subtle elements together; they just focus on one single perspective like appearance or voice,” Ma said. “So, I began looking at: What is the combination between those? Our initial idea was we wanted to know how the combination of design elements of service robots impacts the customer’s reactions and feelings of the service in different scenarios.”

Prior to coming to Purdue, Ma spent four years gaining industry experience at the Hospitality Financial and Technology Professionals nonprofit in Hong Kong, where she made many connections on the technology side of the industry and solidified her interest in coming to a very technology-focused university to earn her PhD.

“Purdue has such a strong background in terms of technology and engineering, so that was also one of the reasons I wanted to keep focusing on that for my research area,” Ma said. “After taking a class with Dr. Fan, I decided to join her team.”

Beyond research, Ma has fully immersed herself in the teaching and engagement areas of graduate student life as well. Ma teaches two 200-level marketing courses to undergraduate HTM students, where she’s maximized opportunities for the students to engage in experiential education. She’s also working on curriculum development with HTM faculty and has become involved in several graduate student organizations, including the Purdue Graduate Student Government, where she is a senator.

After graduating from the program, Ma plans to pursue a faculty position that allows her to combine her passion for research with her love for teaching and service.

“She’s really the star student,” Fan said. “When we evaluate a PhD student, there are three aspects: research, teaching and service. Evita is excellent in all of these.”

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Knowledge management in fashion retail: key to competitive advantage and peak organizational performance

smart retail, shopping online technology concept, person using smart display with virtual or augmented reality in the shop or retail to choose select, buy cloths and give a rating of products

In an era where agility and innovation are paramount for success, a new study by University of South Carolina Department of Retailing Assistant Professor Md. Rafiqul Islam Rana delves into the significance of knowledge management capabilities (KMCs) within the fashion retail sector. This research, co-authored by Assistant Professor Song-yi Youn of the University of Missouri, provides fresh insights into how effectively managing knowledge can enhance competitive advantage and organizational performance, particularly amid the complexities of fashion products.

The study explores the intricate relationship between KMCs and the success of fashion retailers by analyzing survey data from 322 U.S. fashion retail professionals. The researchers utilized partial least squares structural equation modeling (PLS-SEM) to draw their conclusions.

"We hope this research encourages fashion retailers to look inward at how they manage organizational knowledge," Rana says. "Given the inherent complexity of fashion products, this study emphasizes the need to prioritize building a strong knowledge infrastructure — a culture of learning, collaborative structures, and enabling technology. With that foundation, they can effectively leverage insights around consumer data, trends, product feedback, design innovation geared toward complex products, sustainable sourcing practices, and targeted marketing strategies. Optimizing these knowledge capabilities allows retailers to better navigate product complexity while staying agile, innovative and driving peak performance in today's competitive landscape."

One pivotal finding of the study is the significant role of knowledge infrastructure capabilities (culture, structure, and technology) in boosting both competitive advantage and organizational performance. The results clearly indicate that having a robust knowledge infrastructure is crucial for fashion retailers looking to stay ahead in a highly competitive market.

On the other hand, knowledge process capabilities (acquisition, conversion, application, and protection) did not show a significant direct impact on competitive advantage but was found to improve organizational performance. This highlights that while the processes of managing knowledge may not directly influence competitive standing, they are vital for overall organizational efficiency and effectiveness.

Finally, the research examines the moderating effect of product complexity on the relationship between competitive advantage and organizational performance. The study found that higher product complexity negatively impacted this relationship. Fashion products inherently come with a level of complexity that can hinder the direct benefits of competitive advantage on performance. This complexity requires retailers to strategically enhance their knowledge management practices.

This research stands out by highlighting the interplay between product complexity and KMC in the fashion retail industry. It offers valuable insights that are beneficial for both academia and industry practitioners, adding a novel dimension to the existing body of knowledge by examining how product complexity influences the effectiveness of knowledge management strategies.

As the fashion industry continues to evolve, the findings of this study underscore the critical importance of knowledge management capabilities. By leveraging these insights, fashion retailers can better navigate the complexities of their products and the competitive landscape, ensuring sustained success and performance.

The full paper, published in the International Journal of Retail & Distribution Management , is available online .

Challenge the conventional. Create the exceptional. No Limits.

Six trends shaping new business models in tourism and hospitality

As destinations and source markets have changed, tourism and hospitality companies have evolved too. Six key trends have shaped business models in this sector over the past decade.

About the authors

This article is a collaborative effort by Caroline Tufft , Margaux Constantin , Matteo Pacca , and Ryan Mann , with Ivan Gladstone and Jasperina de Vries, representing views from McKinsey’s Travel, Logistics & Infrastructure practice.

In accommodation, asset-light models like franchising and management have proliferated, though luxury and small-scale brands are opting out. Consolidation has driven economies of scale. Hotels are looking to reclaim their relationship with guests, and almost two decades in, home sharing is charting its own course.

In the experiences space, reinvention is the name of the game. Cruises and theme parks have both focused on attracting new demographics while fine-tuning their revenue management strategies. Experiences remains a highly fragmented, legacy sector, creating massive opportunity for those able to crack the code on aggregation.

By considering the six trends, tourism and hospitality companies can gain insights on business practices for today—and on areas of future opportunity.

Accommodation: New models and value propositions

Large hotel brands have increasingly turned away from hotel ownership, scaling their business through franchising and management instead. The move is paying off. We find there is a 0.84 correlation between a hotel company’s share of franchised properties and its net profit margin.

Not all of hospitality is embracing asset-light model, however. Luxury hotel chains have resisted the trend, largely retaining in-house ownership to control standards. And smaller brands may find that they cannot reach the economies of scale that make the math of a franchise business work—focusing instead on creating distinctive experiences on a smaller scale.

Consolidation set the stage for the past decade. Several hotel brands quickly grew their foothold in key geographies and customer segments through strategic acquisitions, achieving economies of scale along the way.

As major hotels take a breather from a series of substantial acquisitions, further mergers between large hotel brands seem unlikely. However, tuck in acquisitions to target key growth demographics, like the luxury and youth categories, are likely to continue.

Another trend on the horizon is direct booking. Long reliant on online travel agencies, hotels are looking to reclaim their relationships with customers—both to cut down on intermediary booking fees and to learn more about their guests. Hotels are encouraging direct bookings through a variety of levers, ranging from best-rate guarantees to higher reward-earnings rates and improved mobile applications. 1 For example, Hyatt offers a best-rate guarantee for booking on and Marriott International is growing direct bookings. For more, see “Marriott sees record direct bookings at its hotels,” Skift, May 4, 2022.

Home sharing is here to stay. The segment has grown from 10 to 14 percent of booking value between 2017 and 2023, experiencing ups and downs in profitability along the way.

Recently, home sharing has positioned itself as more than a stand-in for traditional hotels. Airbnb’s recent advertising campaign “Get an Airbnb” leaned into the differences of home sharing from other hospitality offerings, emphasizing the space and privacy that renting a house can offer. 1 Samantha Shankman, “‘Get an Airbnb’ campaign challenges hotels,” Skift, August 30, 2023.

Home-sharing companies have also become a key distribution channel for smaller hotels, as they can offer more control over inventory and lower fees than other channels. In 2019, Airbnb reported a 152 percent increase in the number of rooms available for booking through its platform in boutique hotels, bed and breakfasts, and resorts. 2 “More hotels are using Airbnb,” Airbnb news release, January 16, 2019.

Experience providers: New segments and revenue streams

Cruises may only account for 2 percent of the overall travel and tourism market, but they have achieved 6 percent yearly revenue growth in the past decade. 1 McKinsey analysis of publicly listed tourism and hospitality companies’ Form 10-Ks. Attracting new travelers and providing new experiences have been key growth strategies.

Luxury hotels are capturing the new-to-cruising segment with the launch of yacht brands, purposefully positioned as a distinct experience from traditional cruises. Meanwhile, millennials are challenging stereotypes about cruising: of all cruise passengers, they are the demographic most likely to say they plan to cruise again (88 percent). 2 State of the cruise industry 2023: September 2023 update, CLIA, September 2023.

In parallel, cruises have fine-tuned their profitability through economies of scale and new revenue streams. Megaships have become the new normal, as ships with over 3,000 berths have grown from 27 to 47 percent of the global cruise fleet since 2015. Ancillary purchases such as onshore excursions and onboard casinos have also become a major source of growth, now accounting for 30 percent of revenue on average. 3 Calculated using the weighted average based on 2023 Form 10-Ks statements of publicly listed cruise companies.

Theme park attendance has grown 3 percent a year over the past decade, as theme park providers capitalize on new demographics and refine their revenue management strategies. 1 Global attraction attendance report , joint report from AECOM and Themed Entertainment Association, 2019.

Two new groups of visitors in particular are powering growth. First, the Asia–Pacific region accounted for much of the growth in theme park attendance in the past decade: of the total number of new visitors between 2013 and 2018, 57 percent were from Asia. Second, millennials are heading to parks in greater numbers, and not just for their children. A similar proportion of millennial parents (78%) and millennial nonparents (75%) say they are interested in going to a theme park. 2 Morning Consult survey, 2,201 participants, June 14–19, 2018.

To increase value from growing attendance, theme parks have become increasingly sophisticated in the field of revenue management. Demand-based pricing, tiered annual passes, and skip-the-line fees are all poised to go from pioneering to widespread practices.

Experiences are increasingly important to travelers, but the segment remains a highly fragmented space. Operators of activities ranging from walking tours to snorkeling outings tend to be small businesses with a limited digital presence.

This has created an opportunity for tech-forward companies to help travelers discover and book experiences. Destination marketing organizations have long played a role in this. For instance, VisitScotland helps visitors discover interesting activities like attending Harry Potter filming locations and whiskey tastings.

Several private companies that offer online discovery and booking platforms for travel activities, like Viator, GetYourGuide, and Klook, have achieved considerable growth in the US, European, and Asian markets. 1 Yeoh Siew Hoon, “GetYourGuide gets into pole position to win in $250b experiences market,” WIT, September 20, 2023. GetYourGuide grew its revenue fourfold between 2022 and 2023, Viator revenue was up 49 percent for the same time period, and Klook reported twice as many new customers in 2023 as in 2019. 2 “Klook completes US$210 million funding, embarks on a new era of profitable growth,” Klook news release, December 6, 2023; Mitra Sorrells, “With speculation of a sale in the air, Tripadvisor reports record revenue driven—again—by Viator,“ Phocus Wire, February 14, 2024.

Looking forward: Strategies to stay ahead of the curve

Where does this leave tourism and hospitality companies? Companies in any given sector tend to follow a power law curve : a small share of companies account for an outsize portion of both profits and losses. The tourism and hospitality sector is no different.

Over the past decade, publicly listed accommodation and experience providers grew revenue at 3 percent and 4 percent, respectively, roughly in line with global GDP growth. Accommodation providers increased their profits by five percentage points, while experience providers remained at an 18 percent average profit margin.

As stakeholders gear up for the next decade, there are things that businesses across the sector can do to sustain their hard-won growth—and profits. Moving forward, three strategies in particular can help tourism and hospitality companies stay on the leading edge of innovation.

Unbundle offerings

Hotel and experience providers can take a page from the airline playbook by unbundling rates and letting consumers pay for the exact experience they want. For example, at the time of booking, hotels can present guests with an individually priced bundle for a room on a higher floor, including breakfast and free parking—features that the guest’s past behavior suggests they would particularly value. Ensuring that guests can find their ideal room can lead both to increased revenue and increased satisfaction. A major hotel brand reported that guests chose to spend an additional $22 per night, on average, to customize their hotel room to their liking. 1 “IHG Hotels & Resorts revolutionizes booking experience through next-gen cloud solutions,” InterContinental Hotels news release, September 12, 2023.

Cross-sell exclusive experiences

For accommodation and transportation companies, partnering with experience providers to cross-sell a full journey provides an opportunity to tap into a growing area of traveler spending—and a chance to deepen the relationship with customers as a vacation creator. For example, airlines can partner with museums to offer discounted rates if booked at the time of the flight, or hotels can partner with a historical site nearby to offer early-hours admission. For uptake rates to become significant, the partnership needs to add value beyond mere cross-selling. Offering features like insurance or an option to buy now and pay later is one way to add value; creating a distinctive experience like a combined train and historic hotel journey is another.

Embrace a data-powered strategy

Tourism and hospitality entities individually hold a treasure trove of untapped data. Take Paris: hotels may see a surge in bookings for the “shoulder season.” Experience aggregator platforms might see that street food tours have attracted rising interest. Social media might reveal that a particular neighborhood is exploding in popularity. What special guest experiences could be created by combining these insights? Stakeholders can unlock new revenue streams by thinking through what data they hold that can be of value to others. More broadly speaking, combining multiple sources of data can help guide a strategy of unbundling and cross-selling to create more gratifying and pertinent experiences for travelers around the world. Embracing data isn’t just smart—it’s the future of travel.

Caroline Tufft is a senior partner in McKinsey’s London office, Margaux Constantin is a partner in the Dubai office, Matteo Pacca is a senior partner in the Paris office, Ryan Mann is a partner in the Chicago office, Ivan Gladstone is an associate partner in the Riyadh office, and Jasperina de Vries is an associate partner in the Amsterdam office.

The authors wish to thank Abdulhadi Alghamdi, Alessandra Powell, Alex Dichter, Cedric Tsai, Diane Vu, Elisa Wallwitz, Lily Miller, Maggie Coffey, Nadya Snezhkova, Nick Meronyk, Paulina Baum, Peimin Suo, Rebecca Stone, Sarah Fellay, Sarah Sahel, Sophia Wang, Steffen Fuchs, Steffen Köpke, Steve Saxon, and Urs Binggeli for their contributions to this article. The authors also wish to thank Mabrian for providing data.

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Anti-semitic attitudes of the mass public: estimates and explanations based on a survey of the moscow oblast.

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In this article we examine anti-Semitism as expressed by a sample of residents of the Moscow Oblast (Soviet Union). Based on a survey conducted in 1920, we begin by describing anti-Jewish prejudice and support for official discrimination against Jews. We discover a surprisingly low level of expressed anti-Semitism among these Soviet respondents and virtually no support for state policies that discriminate against Jews. At the same time, many of the conventional hypotheses predicting anti-Semitism are supported in the Soviet case. Anti-Semitism is concentrated among those with lower levels of education, those whose personal financial condition is deteriorating, and those who oppose further democratization of the Soviet Union. We do not take these findings as evidence that anti-Semitism is a trivial problem in the Soviet Union but, rather, suggest that efforts to combat anti-Jewish movements would likely receive considerable support from ordinary Soviet people.

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The Unique Burial of a Child of Early Scythian Time at the Cemetery of Saryg-Bulun (Tuva)

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In 1988, the Tuvan Archaeological Expedition (led by M. E. Kilunovskaya and V. A. Semenov) discovered a unique burial of the early Iron Age at Saryg-Bulun in Central Tuva. There are two burial mounds of the Aldy-Bel culture dated by 7th century BC. Within the barrows, which adjoined one another, forming a figure-of-eight, there were discovered 7 burials, from which a representative collection of artifacts was recovered. Burial 5 was the most unique, it was found in a coffin made of a larch trunk, with a tightly closed lid. Due to the preservative properties of larch and lack of air access, the coffin contained a well-preserved mummy of a child with an accompanying set of grave goods. The interred individual retained the skin on his face and had a leather headdress painted with red pigment and a coat, sewn from jerboa fur. The coat was belted with a leather belt with bronze ornaments and buckles. Besides that, a leather quiver with arrows with the shafts decorated with painted ornaments, fully preserved battle pick and a bow were buried in the coffin. Unexpectedly, the full-genomic analysis, showed that the individual was female. This fact opens a new aspect in the study of the social history of the Scythian society and perhaps brings us back to the myth of the Amazons, discussed by Herodotus. Of course, this discovery is unique in its preservation for the Scythian culture of Tuva and requires careful study and conservation.

Keywords: Tuva, Early Iron Age, early Scythian period, Aldy-Bel culture, barrow, burial in the coffin, mummy, full genome sequencing, aDNA

Information about authors: Marina Kilunovskaya (Saint Petersburg, Russian Federation). Candidate of Historical Sciences. Institute for the History of Material Culture of the Russian Academy of Sciences. Dvortsovaya Emb., 18, Saint Petersburg, 191186, Russian Federation E-mail: [email protected] Vladimir Semenov (Saint Petersburg, Russian Federation). Candidate of Historical Sciences. Institute for the History of Material Culture of the Russian Academy of Sciences. Dvortsovaya Emb., 18, Saint Petersburg, 191186, Russian Federation E-mail: [email protected] Varvara Busova  (Moscow, Russian Federation).  (Saint Petersburg, Russian Federation). Institute for the History of Material Culture of the Russian Academy of Sciences.  Dvortsovaya Emb., 18, Saint Petersburg, 191186, Russian Federation E-mail:  [email protected] Kharis Mustafin  (Moscow, Russian Federation). Candidate of Technical Sciences. Moscow Institute of Physics and Technology.  Institutsky Lane, 9, Dolgoprudny, 141701, Moscow Oblast, Russian Federation E-mail:  [email protected] Irina Alborova  (Moscow, Russian Federation). Candidate of Biological Sciences. Moscow Institute of Physics and Technology.  Institutsky Lane, 9, Dolgoprudny, 141701, Moscow Oblast, Russian Federation E-mail:  [email protected] Alina Matzvai  (Moscow, Russian Federation). Moscow Institute of Physics and Technology.  Institutsky Lane, 9, Dolgoprudny, 141701, Moscow Oblast, Russian Federation E-mail:  [email protected]

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Savvino-storozhevsky monastery and museum.

Savvino-Storozhevsky Monastery and Museum

Zvenigorod's most famous sight is the Savvino-Storozhevsky Monastery, which was founded in 1398 by the monk Savva from the Troitse-Sergieva Lavra, at the invitation and with the support of Prince Yury Dmitrievich of Zvenigorod. Savva was later canonised as St Sabbas (Savva) of Storozhev. The monastery late flourished under the reign of Tsar Alexis, who chose the monastery as his family church and often went on pilgrimage there and made lots of donations to it. Most of the monastery’s buildings date from this time. The monastery is heavily fortified with thick walls and six towers, the most impressive of which is the Krasny Tower which also serves as the eastern entrance. The monastery was closed in 1918 and only reopened in 1995. In 1998 Patriarch Alexius II took part in a service to return the relics of St Sabbas to the monastery. Today the monastery has the status of a stauropegic monastery, which is second in status to a lavra. In addition to being a working monastery, it also holds the Zvenigorod Historical, Architectural and Art Museum.

Belfry and Neighbouring Churches

research on hospitality management

Located near the main entrance is the monastery's belfry which is perhaps the calling card of the monastery due to its uniqueness. It was built in the 1650s and the St Sergius of Radonezh’s Church was opened on the middle tier in the mid-17th century, although it was originally dedicated to the Trinity. The belfry's 35-tonne Great Bladgovestny Bell fell in 1941 and was only restored and returned in 2003. Attached to the belfry is a large refectory and the Transfiguration Church, both of which were built on the orders of Tsar Alexis in the 1650s.  

research on hospitality management

To the left of the belfry is another, smaller, refectory which is attached to the Trinity Gate-Church, which was also constructed in the 1650s on the orders of Tsar Alexis who made it his own family church. The church is elaborately decorated with colourful trims and underneath the archway is a beautiful 19th century fresco.

Nativity of Virgin Mary Cathedral

research on hospitality management

The Nativity of Virgin Mary Cathedral is the oldest building in the monastery and among the oldest buildings in the Moscow Region. It was built between 1404 and 1405 during the lifetime of St Sabbas and using the funds of Prince Yury of Zvenigorod. The white-stone cathedral is a standard four-pillar design with a single golden dome. After the death of St Sabbas he was interred in the cathedral and a new altar dedicated to him was added.

research on hospitality management

Under the reign of Tsar Alexis the cathedral was decorated with frescoes by Stepan Ryazanets, some of which remain today. Tsar Alexis also presented the cathedral with a five-tier iconostasis, the top row of icons have been preserved.

Tsaritsa's Chambers

research on hospitality management

The Nativity of Virgin Mary Cathedral is located between the Tsaritsa's Chambers of the left and the Palace of Tsar Alexis on the right. The Tsaritsa's Chambers were built in the mid-17th century for the wife of Tsar Alexey - Tsaritsa Maria Ilinichna Miloskavskaya. The design of the building is influenced by the ancient Russian architectural style. Is prettier than the Tsar's chambers opposite, being red in colour with elaborately decorated window frames and entrance.

research on hospitality management

At present the Tsaritsa's Chambers houses the Zvenigorod Historical, Architectural and Art Museum. Among its displays is an accurate recreation of the interior of a noble lady's chambers including furniture, decorations and a decorated tiled oven, and an exhibition on the history of Zvenigorod and the monastery.

Palace of Tsar Alexis

research on hospitality management

The Palace of Tsar Alexis was built in the 1650s and is now one of the best surviving examples of non-religious architecture of that era. It was built especially for Tsar Alexis who often visited the monastery on religious pilgrimages. Its most striking feature is its pretty row of nine chimney spouts which resemble towers.

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    research on hospitality management


  1. Culinary Terms A

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  6. Excellence in Hospitality Management: A Professional Development Program


  1. Tourism and Hospitality Research: Sage Journals

    Tourism and Hospitality Research (THR) is firmly established as an influential and authoritative, peer-reviewed journal for tourism and hospitality researchers and professionals. THR covers applied research in the context of Tourism and Hospitality in areas such as policy, planning, performance, development, management, strategy, operations, marketing and consumer behavior…

  2. Research in Hospitality Management

    Research in Hospitality Management (RHM) is a peer-reviewed open access journal publishing research articles that make an original contribution to the understanding of hospitality and to the theory and practice of international hospitality management. Substantive Topic Reviews, Short Communications, Viewpoints, Book Reviews and Discussion Papers will also be considered.

  3. Research in Hospitality Management: Vol 13, No 3 (Current issue)

    Research in Hospitality Management, Volume 13, Issue 3 (2024) See all volumes and issues. Volume 13, 2023-2024 Vol 12, 2022 Vol 11, 2021 Vol 10, 2020 Vol 9, 2019 Vol 8, 2018 Vol 7, 2017-2018 Vol 6, 2016 Vol 5, 2015 Vol 4, 2014 Vol 2, 2013 Vol 3, 2013 Vol 1, 2011-2012. Download citations Download PDFs Download issue.

  4. List of issues Research in Hospitality Management

    Volume 8 2018. Volume 7 2017-2018. Volume 6 2016. Volume 5 2015. Volume 4 2014. Volume 2 2013. Volume 3 2013. Volume 1 2011-2012. Browse the list of issues and latest articles from Research in Hospitality Management.

  5. Journal of Hospitality & Tourism Research: Sage Journals

    Established in 1976, the Journal of Hospitality & Tourism Research (JHTR) plays a major role in incubating, influencing, and inspiring hospitality and tourism research.JHTR publishes original research that clearly advances theoretical development and offers practical value for hospitality and tourism ecosystems.JHTR strives to publish research with IMPACT...

  6. 24356 PDFs

    Explore the latest full-text research PDFs, articles, conference papers, preprints and more on HOSPITALITY MANAGEMENT. Find methods information, sources, references or conduct a literature review ...

  7. International Journal of Hospitality Management

    The International Journal of Hospitality Management discusses major trends and developments in a variety of disciplines as they apply to the hospitality industry. The range of topics covered by the journal includes: • Human resources management; • Consumer behaviour and marketing; • Business …. View full aims & scope. $3980.

  8. Enhancing the hospitality experience: A systematic review of 22 years

    Future research should also consider employee and management perspectives because they shape the overall service experience. Green spaces and biophilic design are relatively new subjects in hospitality research (Browning, 2020). However, based on the identified studies, it is a growing area.

  9. Case Study as a Research Method in Hospitality and Tourism Research: A

    To improve the case study research in hospitality and tourism, the current state of case study research needs to be analyzed. The existing body of case study research in hospitality and tourism was recently questioned by Tasci et al. (2019), who summarized the issues as mislabel and misuse of case study method by hospitality and tourism scholar ...

  10. 230+ Innovative Hospitality Management Research Topics In 2023

    Great Hospitality Industry Research Topics. Consumer Preferences in Sustainable Accommodations. Technology's Role in Personalizing Guest Experiences. Crisis Management in the Post-COVID-19 Hospitality Sector. Food Safety and Public Health in Restaurants. Diversity and Inclusion in the Hospitality Workforce.

  11. Center for Hospitality Research

    Director's Welcome. "The Center for Hospitality Research's goal is to produce and disseminate high-impact applied research relevant to today and tomorrow's hospitality industry. To achieve this, the CHR brings together researchers, students, and executives to jointly explore critical issues that face the modern hospitality industry.

  12. Research in Hospitality Management

    Research in Hospitality Management (RHM) is a peer-reviewed journal publishing articles that make an original contribution to the ... "Hospitality Management Education" is devoted to articles about curriculum content and delivery methods for training and educating hospitality managers. Considering the size and scope of the hospitality ...

  13. (PDF) Research in Hospitality Management

    Student employment in hospitality and tourism: insights from a recent study. Conrad Lashley. Senior Researcher, Academy of International Hospitality Research, Stenden University of Applied ...

  14. Hospitality revenue management research

    COVID-19 had such a dramatic effect on the hospitality sector. Flecha-Barrio et al. () identifies Revenue Managers in the hospitality sector used to overcome the COVID-19 crisis during the lockdown period.The comparison of such measures to others against previous crises and their development afterwards is valuable to future decision-making processes in the hospitality industry.

  15. Research in Hospitality Management: Vol 13, No 2

    Research in Hospitality Management, Volume 13, Issue 2 (2023) See all volumes and issues. Volume 13, 2023-2024 Vol 12, 2022 Vol 11, 2021 Vol 10, 2020 Vol 9, 2019 Vol 8, 2018 Vol 7, 2017-2018 Vol 6, 2016 Vol 5, 2015 Vol 4, 2014 Vol 2, 2013 Vol 3, 2013 Vol 1, 2011-2012. Download citations Download PDFs Download issue.

  16. The State of Qualitative Research in Hospitality: A 5-Year Review 2014

    A total of 197 articles published in the last 5 years were reviewed. Among those five journals, International Journal of Contemporary Hospitality Management (IJCHM) had published most of the qualitative papers in hospitality (N = 86), followed by International Journal of Hospitality Management (IJHM; N = 69; Table 4). We also observed an ...

  17. What Is Hospitality Management? Careers, Skills, Salaries ...

    If you want to work for a full-service hotel, you'll likely need a bachelor's degree in hotel management or hospitality. Smaller hotels will often hire general managers with an associate degree. Luxury hotels may require you to have a master's degree in hospitality management. Average annual salary (US): $67,918.

  18. Purdue Hospitality and Tourism Management graduate student wins best

    These efforts culminated in winning a best paper award at the 29th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism in January. "I'm really honored," Ma said. "As far as I know, for the past three years or so, no one from our school has gotten the award, so it was a pleasure to have that.

  19. College of Hospitality, Retail and Sport Management

    In an era where agility and innovation are paramount for success, a new study by University of South Carolina Department of Retailing Assistant Professor Md. Rafiqul Islam Rana delves into the significance of knowledge management capabilities (KMCs) within the fashion retail sector. This research, co-authored by Assistant Professor Song-yi Youn of the University of Missouri, provides fresh ...

  20. Trends in tourism and hospitality business models

    Large hotel brands have increasingly turned away from hotel ownership, scaling their business through franchising and management instead. The move is paying off. We find there is a 0.84 correlation between a hotel company's share of franchised properties and its net profit margin. Not all of hospitality is embracing asset-light model, however.

  21. Florida International University's Chaplin School of Hospitality

    In the 2024 QS World University Rankings by Subject: Hospitality & Leisure Management, the Chaplin School rose two spots from the No. 8 to the No. 6 best hospitality program among U.S. public ...

  22. Hospitality and hospitableness: Research in Hospitality Management: Vol

    Research in Hospitality Management Volume 5, 2015 - Issue 1: SPECIAL ISSUE based on the 2nd Academy of International Hospitality Research Conference, 26 and 27 November 2014. Journal homepage. Free access. 15,383 Views 16 CrossRef citations to date ...

  23. Systematic Assessment of Theory-Based Research in Hospitality

    This exploratory research attempts to identify the potential of building theories within the field of hospitality management. A systematic scan of 9,364 peer-reviewed publications during the years 2002 to 2017 was conducted to assess the use of borrowed theories from other disciplines.

  24. Definition of The Strategic Directions for Regional Economic

    Dmitriy V. Mikheev, Karina A. Telyants, Elena N. Klochkova, Olga V. Ledneva; Affiliations Dmitriy V. Mikheev

  25. Anti-semitic Attitudes of The Mass Public: Estimates and Explanations

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  26. The Unique Burial of a Child of Early Scythian Time at the Cemetery of

    Burial 5 was the most unique, it was found in a coffin made of a larch trunk, with a tightly closed lid. Due to the preservative properties of larch and lack of air access, the coffin contained a well-preserved mummy of a child with an accompanying set of grave goods. The interred individual retained the skin on his face and had a leather ...

  27. A review of research about the psychology of hospitality management in

    research in Hospitality Management 179 included: leadership behaviour and styles, leader traits, leader-member exchange, power, organisational culture, organisational branding, trust, emotional intelligence, managing diversity and organisational politics. Authorship

  28. What makes hospitality and tourism executives adopt information and

    Law R, Leung D, Chan ICC (2020) Progression and development of information and communication technology research in hospitality and tourism: a state-of-the-art review. International Journal of Contemporary Hospitality Management 32(2): 511-534.

  29. Savvino-Storozhevsky Monastery and Museum

    Zvenigorod's most famous sight is the Savvino-Storozhevsky Monastery, which was founded in 1398 by the monk Savva from the Troitse-Sergieva Lavra, at the invitation and with the support of Prince Yury Dmitrievich of Zvenigorod. Savva was later canonised as St Sabbas (Savva) of Storozhev. The monastery late flourished under the reign of Tsar ...

  30. Comparative Analysis of Per-Tourist and Total Carbon Emissions

    Research Article. Comparative Analysis of Per-Tourist and Total Carbon Emissions Generated in Hospitality and Tourism Sectors: Impact on Climate Change and Implications for Economy, Society, and Environment. Yingwei (Wayne) Xu a School of Hospitality Business Management, Carson College of Business, Washington State University, Pullman, ...